TurboTax Online Customer Support Agent
Remote job in Avondale, AZ
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Information Technology Support Specialist
Remote job in Phoenix, AZ
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
AI Trainer - Writing Editor - Flexible
Remote job in Phoenix, AZ
Earn up to $16 USD/hourly and work fully remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice.
Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality.
Contribute across a range of projects based on your skills, interests, and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment.
Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another.
Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards.
Nice to Have
Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines.
Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.
Curiosity about AI systems, machine learning, or creative technology tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Senior Account Executive
Remote job in Phoenix, AZ
Cochrane Supply is an award-winning, internationally recognized technology company distributing Building Automation and IIoT products. Due to growth, Cochrane Supply is seeking a full-time Senior Account Executive for the Phoenix, AZ area. This position is primarily responsible for managing client accounts, fostering client relationships, identifying new business opportunities, and driving sales growth. They play a crucial role in understanding client needs, proposing solutions, and ensuring customer satisfaction.
Essential Duties and Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned.
Work with regional teams to maximize opportunities and execute sales operations
Create detailed business plans to attain predetermined goals and quotas
Manage the entire sales cycle from finding a client to long term accounts
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with clients to understand and meet their needs
Respond to complaints and resolve issues to maintain the company's reputation
Negotiate agreements and keep records of sales and data
Maintain inside sales proficiencies
Support branch operations in region
Hours, Salary, and Location:
Full time position, typically 40 hours a week, Monday - Friday. Salary negotiable and based on experience. Position will be fully-remote, with business in the Phoenix, AZ market. Must reside in Phoenix, AZ area.
Necessary Experience:
3+ years' experience in HVAC, Temperature Control or Building Automation Systems
3+ years' experience as an Account Executive or in a similar sales/customer service role
Knowledge of market research, sales, and negotiating principles
Excellent communication skills, both verbal and written
Ability to quickly learn and retain new concepts
Excellent time management skills with strong attention to detail
High degree of organization, accuracy, and flexibility
Team player and collaborative
Proven ability to be a self-starter with ability to initiate action and follow an effort through to completion
Familiarity with Windows platforms and Microsoft Office 365
Director of Microsoft Service Engagement
Remote job in Phoenix, AZ
Oscar is working with a leading IT consulting organization that is looking for an experienced Director of Microsoft Engagement to join their team.
We are looking for an energetic, visionary leader to oversee and expand our Microsoft services portfolio, with an emphasis on Azure and Microsoft 365. This Director-level position is responsible for elevating our Microsoft practice-driving revenue growth, increasing certification attainment, advancing technical capabilities, and strengthening our standing within the Microsoft partner ecosystem. The ideal candidate combines strategic thinking, business development expertise, marketing awareness, and technical fluency to transform a growing practice into a top-tier Microsoft partnership.
Key Responsibilities:
Guide the overall direction, expansion, and operational success of the Azure and M365 services practice.
Create and execute 1-year and 3-year plans that align with corporate goals and market opportunities.
Identify new service opportunities and emerging trends within the Microsoft ecosystem.
Partner with Sales and Marketing to develop targeted go-to-market strategies.
Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications.
Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies.
Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs.
Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements.
Streamline and enhance presales and service delivery processes.
Qualifications:
7+ years of leadership experience within a technology services or consulting environment.
Demonstrated success scaling an Azure and/or Microsoft 365 practice.
Strong understanding of Microsoft Partner Center, CSP programs, and managed services operations.
Proven ability to develop business, build client relationships, and influence stakeholders.
Experience creating and implementing sales enablement and training programs.
Strong foundation of Microsoft certifications (personally or within teams).
Strong analytical and reporting skills, with experience presenting to executive leadership.
Ability to travel for client meetings and Microsoft events.
Recap:
Location: Fully Remote
Type: Full time Permanent
Rate: $150k - $170k annual base salary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
Work from Home - Need Extra Cash??
Remote job in Peoria, AZ
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Senior Quality Assurance Engineer
Remote job in Phoenix, AZ
Title: Senior Quality Assurance Engineer
Location: Phoenix, AZ (85034) or Remote for candidates in AL, AZ, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, DC, WI
Employment Type: 12+ month W2 Contract (no C2C or sponsorship)
Job Description
Talent Groups is hiring Senior Quality Assurance Engineers for a long term project supporting large scale, high volume enterprise systems. This role is fully remote within approved hub locations and requires strong experience in manual and automated testing, functional test frameworks, and API testing. Ideal candidates bring strong QA fundamentals, hands on automation experience, and the ability to thrive in a collaborative Agile environment.
Responsibilities
• Ensure product features are reliable, defect free, and aligned with business requirements
• Design, document, and execute test plans for component, integration, and user acceptance testing
• Perform manual Smoke, Sanity, and Regression testing
• Build and maintain automated test scripts using Selenium or Playwright
• Design and maintain functional test frameworks
• Build, execute, and analyze load test scripts
• Conduct API testing and validation
• Collaborate with developers and business teams to refine requirements and identify gaps
• Participate in Agile Scrum ceremonies and support continuous improvement
• Track and report test metrics including coverage and confidence levels
• Identify, log, troubleshoot, and verify defect fixes
• Provide mentorship and support to junior QA engineers
Required Qualifications
• Five or more years of experience in software QA using both white box and black box methods
• Three or more years of experience in test automation and database testing
• Ability to write and execute SQL queries
• Strong understanding of SDLC, architecture concepts, and software development frameworks
• Experience with Microsoft Visual Studio Team System and Azure DevOps
• Ability to manage multiple projects in a fast paced Agile environment
• Strong communication, analytical, and organizational skills
• Demonstrated ability to lead, mentor, and collaborate with technical teams
Preferred Qualifications
• Experience with performance testing and load testing tools
• Familiarity with CI and CD pipelines and DevOps practices
• Knowledge of AWS or Azure
Note
Talent Groups appreciates all applicants; however, only candidates selected for interviews will be contacted.
Talent Groups is an Equal Opportunity Employer.
TurboTax (WFH) Customer Service (Flexible Hours)
Remote job in Glendale, AZ
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Real Estate Professionals - AI Trainer ($100-$100 per hour)
Remote job in Surprise, AZ
**Overview**Mercor is partnering with a leading AI lab to understand how today's AI tools can accelerate-and where they fall short in-real estate sales and advisory. We're looking for a **top-tier residential real estate agent** (e. g. , from firms like Sotheby's International Realty, Compass, etc.
) to create real scenarios to evaluate model output.
**You're a good fit if you:** - Are currently based in the US.
- Have 2+ years of real estate experience at a Tier 1 firm.
- Demonstrate excellent communication, analytical, and writing skills, with the ability to convey nuanced client and market dynamics.
- Are self-directed, organized, and comfortable working remotely and asynchronously in a dynamic research environment.
**More About the Opportunity** - Applications will be reviewed on a rolling basis.
- There is up to 40 hours of work available per week.
We ask that you commit, at minimum, 15 hours per week.
- The work is **fully remote and asynchronous** so it can flexible and subject to your schedule.
**Compensation & Contract Terms** - We compensate professionals at $100 an hour.
- This engagement will initially last for one week, with the potential to extend longer if necessary.
AI Trainer -Remote Editorial Specialist
Remote job in Phoenix, AZ
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Remote Management Consultants - AI Trainer ($90-$200 per hour)
Remote job in Phoenix, AZ
Mercor is recruiting **management consultants** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks.
The tasks you will be editing will not be management consulting tasks - we've just found that management consultants are often highly effective reviewers!Applicants must: - Have **2+ years full-time work experience** as a management consultant; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - We currently **estimate that this project will last through the end of 2025 and quite possibly longer**.
Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Business Insurance Agent - Mid-level
Remote job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.
May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma OR General Equivalency Diploma.
2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
High Net Worth/Private Client Experience and ability to handle sensitive information.
Excellent communication and customer service skills.
What sets you apart:
4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
4 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial Lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySr Network Engineer - Cisco, Palo Alto, Panorama - PHOENIX, AZ (HYBRID)
Remote job in Phoenix, AZ
Title: Senior Network Engineer Cisco | Palo Alto | Panorama
Duration: Full-Time, Permanent
Join a dynamic financial technology team as a Senior Network Engineer responsible for building and maintaining secure, high-performance network environments. You ll design and implement Cisco and Palo Alto-based architectures supporting multiple credit unions, ensuring reliability, scalability, and compliance with financial regulations.
This is a hands-on engineering role perfect for someone who loves designing solutions, leading deployments, and staying at the forefront of network innovation.
Key Responsibilities
Design and implement enterprise network architectures using Cisco Nexus, Catalyst, and ASA/Firepower platforms.
Configure and manage Palo Alto Firewalls and Panorama for centralized policy enforcement.
Oversee LAN/WAN connectivity, VPN, QoS, VLANs, and routing protocols (BGP, OSPF, EIGRP).
Conduct network security audits, optimize configurations, and mitigate vulnerabilities.
Collaborate with solution architects to align designs with business needs.
Lead deployment projects, firmware upgrades, and performance tuning initiatives.
Document configurations, topologies, and SOPs.
Mentor junior engineers and engage with vendors for technology evaluations.
Must-Have Skills
Cisco Routing/Switching (Nexus, Catalyst, ASA/Firepower)
Palo Alto Firewalls and Panorama
LAN/WAN design, VPN, VLAN, and QoS
Routing protocols (BGP, OSPF, EIGRP)
Network security auditing and documentation
Experience in compliance-driven (SOX, PCI, FDIC) environments
Preferred Skills
Cisco CCNP/CCIE, Palo Alto ACE/PCNSE
Cloud networking or SDN familiarity
Cisco SD-WAN or Meraki experience
Server and security administration
Don t Apply If
You ve never worked with both Cisco and Palo Alto technologies in enterprise environments.
You lack Panorama configuration or administration experience.
You haven t supported financial or compliance-regulated networks.
You ve only done network monitoring or support not design and architecture.
Remote Financial Controller - AI Trainer ($150 per hour)
Remote job in Phoenix, AZ
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
Specialty Care Coordinator
Remote job in Phoenix, AZ
Job Overview: The Specialty Care Coordinator plays a vital role in guiding patients through their specialty dental care experience. This position is responsible for clearly communicating proposed treatment plans, including associated procedures, timelines, and financial obligations. Acting as a key liaison between the doctor and the patient, the coordinator helps ensure a smooth and informed new patient onboarding process.
In collaboration with the doctor, the Specialty Care Coordinator translates complex treatment protocols into simple, approachable conversations and provides patients with financial options that make care accessible. You'll also coordinate with referring and co-treating providers to ensure timely communication, accurate records, and smooth collaboration.
The Specialty Care Coordinator manages communication with other referring or co-treating providers, ensuring that all referrals, records, and correspondence are properly handled and followed up on.
In addition, the Specialty Care Coordinator supports internal financial processes, submitting all pre-authorizations.
REPORTS TO: Director of Specialty Services
SCHEDULE: This position requires a flexible schedule, including the ability to work extended hours based on business needs-including evenings and occasional weekends. It is a hybrid role, 3 days in-office at assigned Rodeo Dental locations. 2 days remote (work-from-home), supporting operational tasks and patient communications virtually.
FLSA STATUS: Non-Exempt (hourly)
QUALIFICATIONS:
Minimum of 1 year of experience working with a variety of insurance providers, including PPO, HMO, and Medicaid plans.
Strong time management skills with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Proven problem-solving abilities and critical thinking skills to handle patient concerns and operational challenges effectively.
Advanced knowledge of dental terminology, procedures, and treatment planning, particularly within specialty areas.
Excellent interpersonal and communication skills, with the ability to build rapport quickly with new and prospective patients.
Preferred: Minimum of 2 years of experience as a Treatment Coordinator, with experience in at least one dental specialty (e.g., orthodontics, oral surgery, endodontics).
Must have reliable internet, a distraction-free workspace, and the ability to perform all remote responsibilities effectively
Bilingual (English/Spanish) strongly preferred.
ESSENTIAL FUNCTIONS:
Educate and explain treatment recommendations to patients, parents, or guardians in a clear, compassionate, and professional manner.
Establish clear expectations with patients by setting treatment contracts that outline procedures, financial responsibilities, and timelines.
Contact patients who have missed or broken appointments, been referred for specialty services, or are prospective specialty patients to reschedule and reinforce the importance of continued care.
Prepare and manage all specialty schedules, ensuring optimal provider utilization and patient flow.
Submit and follow up on all pre-authorizations as applicable, including those for MD, PPO, and HMO plans, ensuring timely insurance approvals.
Adhere to the company's appointment confirmation protocols to reduce no-shows and increase efficiency.
Create and manage payment plans, clearly explaining treatment costs and insurance coverage, while reinforcing the medical necessity of treatment.
Increase patient conversion from general dentistry to specialty consults by effectively communicating the benefits and urgency of specialty care.
Maintain steady patient flow with smart scheduling along with communicating and coordinating with Office Managers, Specialty Providers, and the Clinical Team.
Document all communication consistently and accurately in patient records, including phone calls, texts, emails, and in-person conversations.
Collaborate with the Specialty Lead to ensure all clinical notes, treatment plans, and necessary documentation are complete by the end of each Specialty day. Escalate issues to the Specialty Lead or Office Manager as appropriate.
Monitor patient flow and appointment schedules in advance, adjusting proactively to provider changes, cancellations, or scheduling conflicts.
Consistently achieve individual and team performance goals, aligned with the company's objectives and patient care standards.
Participate in regular training sessions, team meetings, and performance reviews to stay aligned with clinical, operational, and compliance standards.
Audit patient charts regularly for accuracy, missing information, or outstanding treatment items, escalating issues when necessary.
PHYSICAL REQUIREMENTS:
Prolonged sitting and standing as needed
Ability to lift up to 15 lbs
NOTE:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the Manager occupying this position. Managers will be required to perform any other job-related duties assigned by their supervisor.
Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. Rodeo Dental is an equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our team members is critical to our success.
Remote First-Line Supervisors of Non-Retail Sales Workers - AI Trainer ($80-$120 per hour)
Remote job in Buckeye, AZ
## **About the Role**
Mercor is seeking experienced **First-Line Supervisors of Non-Retail Sales Workers** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn
Bilingual Medical Scribe [Remote]
Remote job in Phoenix, AZ
Job DescriptionDescription$500 HIRE-ON BONUS
Become a Medical Scribe First
Scribe-X offers unparalleled clinical experience and preparation for medical school. ****MUST SPEAK FLUENT SPANISH TO BE CONSIDERED****
Work from home
and gain clinical experience!
Receive extensive paid training that will help you master EMR systems and patient documentation procedures.
Develop professional mentorships as you work one-on-one with providers.
Gain patient contact hours and letters of recommendation that will make your applications stand out.
Work for a company that understands the med school application process and supports your healthcare goals.
Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first!
Scribe Pay Structure:
$13.85/hour - No scribe experience
$14.85/hour - 6+ months scribe experience
$16-20/hour - Lead scribe (1+ year scribe experience required)
+ $1/hour for fluent Spanish-speaking candidates
Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s).
Duties of a Medical Scribe
Perform chart preparation per clinic protocol
Accompany the provider in all scheduled patient visits
Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics
Enter laboratory and radiographic studies, as ordered by the provider
Enter in medication orders, as dictated by the provider
Document and print instructions for the patient
Review completed charts with the provider between patients or at the completion of shift
Update provider preference and clinic preference documents as necessary
Education and Skills
Excellent verbal and written English skills
Strong computer skills with the ability to learn and navigate new software quickly
Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred
Bachelor's degree strongly preferred with a GPA of 3.00 or greater
If no college degree, 1+ years of full time work experience as a scribe
Most assignments require a typing speed of at least 60 WPM
Opportunities for experienced scribes making up to $16/hr
Benefits
Opportunity for letters of recommendation from providers
Gain patient contact hours
Paid time-off on an accrual basis
Up to $150/month reimbursement for a healthcare plan
$200 REFERRAL BONUS IF YOUR FRIENDS JOIN SCRIBE-X!
Work from Home - Online Product Support (Entry Level)
Remote job in Phoenix, AZ
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Remote Senior Open Source Engineer - AI Trainer ($150-$150 per hour)
Remote job in Phoenix, AZ
- Seeking **active open-source contributors** with demonstrated experience working on well-known open-source repositories (e. g. , significant GitHub contributions). - **Must-have:** Strong ability to author and manage **Pull Requests (PRs)**, including merging new code into large and complex open-source codebases.
- Prior experience as a **Software Engineer for 3+ years** is preferred.
- **Rate:** Flexible, starting at **$150/hr**.
- Looking for **expert-level engineers** who can start **immediately**.
- Project duration may be **extended** depending on both client needs and expert availability.
Hybrid Release of Information Specialist I
Remote job in Phoenix, AZ
Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.
Duties & Responsibilities:
Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Minimum Qualifications:
HS Diploma or equivalent, some college preferred
RHIT certification, preferred
2+ years of medical record experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
Must be able to work independently
Must be detail oriented
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.