Community Association Manager jobs at Sun Communities

We are seeking a high-energy, customer service-oriented Assistant Property Manager to join our commercial property management team. Job Responsibilities: The candidate will be responsible for various aspects of commercial building operations, tenant relations, collections, contract services, minor construction, and leasing. The candidate will prepare a number of financial reports and participate in the annual budget process. Requirements: · Real Estate License is a requirement post an employment offer · Class A commercial office building experience preferred · Working knowledge of MRI is a plus Ability to exercise independent judgment and to define problems, formulate and implement solutions · Strong computer skills, including Microsoft Word and Excel · Strong organizational and multi-tasking skills Demonstrates initiative, professionalism, integrity, and exercises confidentiality of all areas of performance · Excellent customer service skills due to the day-to-day contact with tenants and vendors. · College degree preferred but not required

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Property Manager in Vero Beach, Florida at our Heron Cay MH Property. Property Manager What you'll do: The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. Our Community Heron Cay is a active Age Qualified Community in beautiful Vero Beach, Florida. Your job will include: Provide exceptional customer service to residents and guests to ensure an excellent experience. Manage the resources and assets of the property, including buildings and amenities. Conduct marketing activities to attract new customers. Hire and manage property employees. Prepare, manage and analyze the operational budget of the community Maximize the profitability of the property. Maintain the property and ensure that it's clean and attractive. Partner with the marketing team to attract new guests. Analyze, prepare and manage the operational budget of the resort to improve its profitability. Actively manage Capital Improvement Projects Communicate effectively with your Residents, Employees, Regional Manager, Vendors, Sales Team & all ELS Support Associates to ensure positive, professional and productive relationships Your skills and experience include: Bachelor's degree, or a combination of education and equivalent experience. 5+ years of property management experience, preferably in an RV or manufacturing home community setting. Strong operations skills and a thorough understanding of the complexities of this position. At least one year of experience in customer service and exceptional customer service skills. Excellent skills in Microsoft Office and other web-based applications. Valid driver's license, good driving record and current auto insurance. Experience in sales and/or marketing preferred. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Full-time Description Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and assuring compliance with all regulatory agencies and investors.? We Are Valiant With over?37 years of experience, Valiant Residential is a?next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a?Valiant Spirit-bold, innovative, and committed to excellence-fostering?prosperous partnerships?and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.? Why Work at Valiant? At Valiant Residential, we don't just offer jobs-we build careers.?Consistently ranked as a "Top Place to Work,"?we are a leader in the property management industry, driven by?bold, innovative professionals?who make an impact.? We believe in rewarding great work with?competitive total compensation and time off with comprehensive benefits, including?free health insurance options?and?401(k) matching. Growth isn't just encouraged-it's expected. With?career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.? What You'll Be Doing Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.) Determine transitions and promotions for on-site personnel. File reports regarding any work-related injuries. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies, etc.) Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Review, code, and approve invoices for payments. Make daily bank deposits. Ensure the property is rented to the fullest capacity. Utilize marketing strategies to secure prospective residents. Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates' use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification. Ensure leasing practices conform to federal, state, and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met. Prepare, process, and sign all leases and related forms or supervise others in doing so. Collect rents and late charges, handle delinquent accounts, or supervise others in doing so. Aggressively pursue lease renewals. Send notices out at least 45 days before expiration. Supervise leasing employees, ensuring good closing techniques. Handle evictions and landlord liens. Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings. Ensure that residents are provided with a clean, safe, and well-maintained community. Ensure that maintenance requests are handled on an immediate one-call basis, if possible, and that residents are notified if parts must be ordered, causing a delay. Maintain the common areas. Ensure the availability of make-ready vacant units. Oversee risk management and emergency procedures. Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits. Maintain key control coding for all units and areas. Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles. Review weekly reports for accuracy and completeness. Supervise outside contractors working on the property. As directed by the Regional Community Supervisor, prepare the property for code inspections, mortgage inspections, and all other inspections. Report to the Regional Community Supervisor any violations of company policy by employees. Develop and enforce community policies and rules. Requirements The position requires a minimum of 3+ years of property management experience. Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action. Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus Achieve Fair Housing certification before interaction with prospects or residents.? Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.? Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test. College degree preferred. Certified Apartment Manager (CAM) or? Accredited Resident Manager (ARM) preferred If you have a Valiant Spirit-bold, driven, and ready to make an impact-we want you on our team. Third-Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.? Americans with Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.? If you require a reasonable accommodation to apply for a position or to perform your job, please contact ***************************. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.?

Job Description Are you a highly professional, driven individual with a passion for creating exceptional living experiences? American Communities is looking for a dedicated and results-oriented Community Manager to oversee on-site operations and ensure the success of our properties. As our Community Manager, you will lead a high-performing team, drive financial performance, and elevate the resident experience. Your leadership, organizational skills, and keen attention to detail will be key to fostering a thriving community where both residents and team members flourish. If you have 3-5+ years of property management experience, a proactive approach,and a desire to take charge of every aspect of community management, we want you to join our team. Bring your expertise to a company that values excellence, accountability, and growth.

Job Description Are you a highly professional, driven individual with a passion for creating exceptional living experiences? American Communities is looking for a dedicated and results-oriented Community Manager to oversee on-site operations and ensure the success of our properties. As our Community Manager, you will lead a high-performing team, drive financial performance, and elevate the resident experience. Your leadership, organizational skills, and keen attention to detail will be key to fostering a thriving community where both residents and team members flourish. If you have 3-5+ years of property management experience, a proactive approach,and a desire to take charge of every aspect of community management, we want you to join our team. Bring your expertise to a company that values excellence, accountability, and growth.

Summary The Licensed Community Association Manager's (LCAM) primary function is managing a multi-site portfolio which may include HOAs, condominiums associations, or commercial associations. The LCAM's responsibilities include implementing the community regulations as set forth in the association's governing documents and relative state statutes. The LCAM is responsible for day-to-day association operations including asset management, use restriction enforcement, architectural control, financial matters, and daily interaction with the boards and residents. The LCAM is the firm's direct client representative and as such must adhere to strict company and personal standards. Essential Functions Oversee daily operations of a portfolio of community associations. Ensure the implementation of the association's documents and operational strategies. Suggest modifications, as necessary. Oversee all financial management activities. Prepare annual operating budgets, prepare/provide forecasting information as needed, review income and expenses, approve payables, etc. Participate in physical site inspections to assess member properties, common areas, and amenity maintenance needs. Oversee association vendors. Communicate and report on operational strategies to boards. Issue directives and coordinate responsibilities with support staff. Supervise support staff as needed. Provide recommendations to boards for capital improvements, supplies, and equipment. Review association insurance requirements and secure policies as required and/or requested by the boards. Organize and conduct board and membership meetings. Assist association committees. Organize and conduct association workshops as required. Engage in targeted membership activities. Frequently communicate with residents, tenants, guests, etc. Ensure compliance and abide by all Florida association laws, and relative governmental codes, laws, and ordinances. Education High School Diploma GED. Experience Must have a minimum of three (3) years' experience in the field or related area. Must have an active Florida LCAM license. Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations. Knowledge and application of Florida Statutes and association governing documents. Knowledge of financial reporting. Knowledge and application of Microsoft Office and Windows based applications. Skills Ability to work independently with minimal supervision. Ability to coordinate/manage multiple projects at the same time. Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels. Demonstrate leadership in maintaining high standards of professional behavior for self and staff. Demonstrate organization, attention to detail, problem solving, creative, and independent thinking. Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture. Supervisory Responsibilities Yes. Work Environment Professional office environment. Physical Demands Physical demands are essentially those of sedentary work. This position requires working both in the community and in an office setting. While working in the community you will be 1.) driving (sitting) in your car for long periods of time, and 2.) walking medium distances throughout the community and exposed to the elements. EEO Statement Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.” DISCLAIMER This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The Licensed Community Association Manager's (LCAM) primary function is managing a multi-site portfolio which may include HOAs, condominiums associations, or commercial associations. The LCAM's responsibilities include implementing the community regulations as set forth in the association's governing documents and relative state statutes. The LCAM is responsible for day-to-day association operations including asset management, use restriction enforcement, architectural control, financial matters, and daily interaction with the boards and residents. The LCAM is the firm's direct client representative and as such must adhere to strict company and personal standards. Essential Functions Oversee daily operations of a portfolio of community associations. Ensure the implementation of the association's documents and operational strategies. Suggest modifications, as necessary. Oversee all financial management activities. Prepare annual operating budgets, prepare/provide forecasting information as needed, review income and expenses, approve payables, etc. Participate in physical site inspections to assess member properties, common areas, and amenity maintenance needs. Oversee association vendors. Communicate and report on operational strategies to boards. Issue directives and coordinate responsibilities with support staff. Supervise support staff as needed. Provide recommendations to boards for capital improvements, supplies, and equipment. Review association insurance requirements and secure policies as required and/or requested by the boards. Organize and conduct board and membership meetings. Assist association committees. Organize and conduct association workshops as required. Engage in targeted membership activities. Frequently communicate with residents, tenants, guests, etc. Ensure compliance and abide by all Florida association laws, and relative governmental codes, laws, and ordinances. Education High School Diploma GED. Experience Must have a minimum of three (3) years' experience in the field or related area. Must have an active Florida LCAM license. Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations. Knowledge and application of Florida Statutes and association governing documents. Knowledge of financial reporting. Knowledge and application of Microsoft Office and Windows based applications. Skills Ability to work independently with minimal supervision. Ability to coordinate/manage multiple projects at the same time. Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels. Demonstrate leadership in maintaining high standards of professional behavior for self and staff. Demonstrate organization, attention to detail, problem solving, creative, and independent thinking. Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture. Supervisory Responsibilities Yes. Work Environment Professional office environment. Physical Demands Physical demands are essentially those of sedentary work. This position requires working both in the community and in an office setting. While working in the community you will be 1.) driving (sitting) in your car for long periods of time, and 2.) walking medium distances throughout the community and exposed to the elements. EEO Statement Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.” DISCLAIMER This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Fully supporting our customers' success requires a commitment to support the community's success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive. As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community. **Job responsibilities** + Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal) + Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches + Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch + Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment + Report results based on event surveys to inform national community teams on opportunities for improvement + Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events + Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership **Required qualifications, capabilities, and skills** + Proven leadership experience with ability to influence across the firm and in the community + Heavily organized and with strong event coordination and project management skills + Ability to build strong relationships with clients, peers, partners and contacts + Executive presence with strong presentation skills in small and large / public group settings + Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player + Strong analytical, strategic and independent problem-solving skills + Proven ability to discover needs and connects clients and business owners to the right resources **Preferred qualifications, capabilities, and skills** - Bilingual language preferred **Dodd Frank and SAFE Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:********************************************************************* In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Fully supporting our customers' success requires a commitment to support the community's success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive. As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community. Job responsibilities Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal) Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment Report results based on event surveys to inform national community teams on opportunities for improvement Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership Required qualifications, capabilities, and skills Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills Ability to build strong relationships with clients, peers, partners and contacts Executive presence with strong presentation skills in small and large / public group settings Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player Strong analytical, strategic and independent problem-solving skills Proven ability to discover needs and connects clients and business owners to the right resources Preferred qualifications, capabilities, and skills Bilingual language preferred Dodd Frank and SAFE Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:********************************************************************* In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.

Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and assuring compliance with all regulatory agencies and investors.? We Are Valiant With over?37 years of experience, Valiant Residential is a?next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a?Valiant Spirit-bold, innovative, and committed to excellence-fostering?prosperous partnerships?and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.? Why Work at Valiant? At Valiant Residential, we don't just offer jobs-we build careers.?Consistently ranked as a "Top Place to Work,"?we are a leader in the property management industry, driven by?bold, innovative professionals?who make an impact.? We believe in rewarding great work with?competitive total compensation and time off with comprehensive benefits, including?free health insurance options?and?401(k) matching. Growth isn't just encouraged-it's expected. With?career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.? What You'll Be Doing Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.) Determine transitions and promotions for on-site personnel. File reports regarding any work-related injuries. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies, etc.) Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Review, code, and approve invoices for payments. Make daily bank deposits. Ensure the property is rented to the fullest capacity. Utilize marketing strategies to secure prospective residents. Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates' use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification. Ensure leasing practices conform to federal, state, and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met. Prepare, process, and sign all leases and related forms or supervise others in doing so. Collect rents and late charges, handle delinquent accounts, or supervise others in doing so. Aggressively pursue lease renewals. Send notices out at least 45 days before expiration. Supervise leasing employees, ensuring good closing techniques. Handle evictions and landlord liens. Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings. Ensure that residents are provided with a clean, safe, and well-maintained community. Ensure that maintenance requests are handled on an immediate one-call basis, if possible, and that residents are notified if parts must be ordered, causing a delay. Maintain the common areas. Ensure the availability of make-ready vacant units. Oversee risk management and emergency procedures. Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits. Maintain key control coding for all units and areas. Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles. Review weekly reports for accuracy and completeness. Supervise outside contractors working on the property. As directed by the Regional Community Supervisor, prepare the property for code inspections, mortgage inspections, and all other inspections. Report to the Regional Community Supervisor any violations of company policy by employees. Develop and enforce community policies and rules. Requirements The position requires a minimum of 3+ years of property management experience. Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action. Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus Achieve Fair Housing certification before interaction with prospects or residents.? Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.? Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test. College degree preferred. Certified Apartment Manager (CAM) or? Accredited Resident Manager (ARM) preferred If you have a Valiant Spirit-bold, driven, and ready to make an impact-we want you on our team. Third-Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.? Americans with Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.? If you require a reasonable accommodation to apply for a position or to perform your job, please contact ***************************. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.?

The Licensed Community Association Manager's (LCAM) primary function is managing a multi-site portfolio which may include HOAs, condominiums associations, or commercial associations. The LCAM's responsibilities include implementing the community regulations as set forth in the association's governing documents and relative state statutes. The LCAM is responsible for day-to-day association operations including asset management, use restriction enforcement, architectural control, financial matters, and daily interaction with the boards and residents. The LCAM is the firm's direct client representative and as such must adhere to strict company and personal standards. Essential Functions Oversee daily operations of a portfolio of community associations. Ensure the implementation of the association's documents and operational strategies. Suggest modifications, as necessary. Oversee all financial management activities. Prepare annual operating budgets, prepare/provide forecasting information as needed, review income and expenses, approve payables, etc. Participate in physical site inspections to assess member properties, common areas, and amenity maintenance needs. Oversee association vendors. Communicate and report on operational strategies to boards. Issue directives and coordinate responsibilities with support staff. Supervise support staff as needed. Provide recommendations to boards for capital improvements, supplies, and equipment. Review association insurance requirements and secure policies as required and/or requested by the boards. Organize and conduct board and membership meetings. Assist association committees. Organize and conduct association workshops as required. Engage in targeted membership activities. Frequently communicate with residents, tenants, guests, etc. Ensure compliance and abide by all Florida association laws, and relative governmental codes, laws, and ordinances. Education High School Diploma GED. Experience Must have a minimum of three (3) years' experience in the field or related area. Must have an active Florida LCAM license. Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations. Knowledge and application of Florida Statutes and association governing documents. Knowledge of financial reporting. Knowledge and application of Microsoft Office and Windows based applications. Skills Ability to work independently with minimal supervision. Ability to coordinate/manage multiple projects at the same time. Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels. Demonstrate leadership in maintaining high standards of professional behavior for self and staff. Demonstrate organization, attention to detail, problem solving, creative, and independent thinking. Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture. Supervisory Responsibilities Yes. Work Environment Professional office environment. Physical Demands Physical demands are essentially those of sedentary work. This position requires working both in the community and in an office setting. While working in the community you will be 1.) driving (sitting) in your car for long periods of time, and 2.) walking medium distances throughout the community and exposed to the elements. EEO Statement Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.” DISCLAIMER This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The Community President is responsible for branch sales activities and results. The Community President coordinates and manages retail employees, branch operations and activities. In addition, they maintain a leadership role within the bank, branch, and community. What you will be your responsibilities in the Community President role... * Works with Regional Manager to create, monitor and maintain action plans to achieve branch goals which support WaterStone Bank's strategic objectives, budgetary controls, and profitability. * Maintain a strong, visible, and positive presence in the community through involvement in community events/organizations and engaging in small business activities to promote to bank's products and services to prospective business customers. * Works with Regional Manager to maintain adequate staff, ensure proper handling of employee situations. Conducts interviews, hires, monitors employee progression, disciplines, or terminates employees when necessary. Recommends promotions, salary adjustments and rewards. * Motivates, coaches, and develops retail staff through education, technical and sales training, constructive feedback, and performance management ensuring staff provides prompt, efficient, and accurate service according to WSB's service expectations. * Submits referrals to other appropriate lines of business including, Residential lending, Business Banking, Commercial Real Estate, WIS, and Merchant Services. * Maintains knowledge of WSB's core processing system, WSB products and services, WSB policies and procedures, and regulatory requirements governing retail accounts. Plans, coordinates, and manages branch's administrative and operational processes and workflow procedures. * Identifies and recommends reasonable changes to policies, procedures, and products. * Other duties as assigned. What you bring to the table... Experience * Required * 3 - 5 years sales and supervisory experience * 3 - 5 years business development experience * Preferred * 5 years sales and supervisory experience and/or business development experience Education * Required - High School Diploma or general education degree (GED) * Preferred - Associate's or Bachelor's Degree in business or equivalent combination of education and experience or related field Working conditions Additionally, an individual must be flexible in work schedule and have the ability to travel between office locations if warranted and provide proof of insurance. A valid driver's license is required. Driving record must be in accordance with WaterStone Bank's Vehicle Safety Policy. Certifications, Licenses, Registration Required: Banker Certification completion upon promotion or within 18 months of hire or promotion date Direct reports Direct Reports - 3 - 7 Indirect Reports - Perks of the Community President position: * Outstanding Medical, Dental, and Vision Insurance * 401(k) matching * Employee Stock Ownership Plan * Paid Time off * Paid Holidays * Flexible Spending Account * Pet Insurance * And so much more! Waterstone Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Licensed Community Association Manager (LCAM) is responsible for the day-to-day management and operations of a condominium community. This position focuses on maintaining the property's physical appearance, ensuring compliance with governing documents, fostering positive resident relations, and supporting the Board of Directors in achieving the community's goals. The LCAM serves as the primary site representative of the management company, ensuring efficient operations, sound financial management, and exceptional service to residents and owners. Essential Functions  Oversee all daily operations of the condominium association, including administrative, financial, and maintenance activities.  Implement and enforce the association's governing documents, rules, and regulations in compliance with Florida Statutes.  Serve as the primary liaison between the Board of Directors, residents, vendors, and the management company.  Conduct regular property inspections to ensure the upkeep of common areas, amenities, and building systems; identify and coordinate maintenance and repair needs.  Coordinate and oversee vendors and contractors, ensuring quality performance, adherence to contracts, and timely completion of work.  Assist in preparing and managing the annual operating budget; monitor expenses and provide financial updates to the Board.  Review and approve invoices, track expenditures, and assist in reserve planning and forecasting.  Prepare and distribute communications to residents, including notices, newsletters, and updates regarding community operations.  Organize and attend Board and membership meetings; prepare management reports and meeting agendas.  Support the Board with policy implementation, capital improvement planning, and project coordination.  Ensure compliance with all relevant laws, codes, and association policies.  Respond to emergencies and after-hours situations as the designated association contact. Education  High School Diploma or GED  Must have an active Florida LCAM license Experience  Must have a minimum of three (3) years' experience in the field or related area.  Must have an active Florida LCAM license.  Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations.  Knowledge and application of Florida Statutes and association governing documents.  Knowledge of financial reporting.  Knowledge and application of Microsoft Office and Windows based applications. Skills  Ability to work independently with minimal supervision.  Ability to coordinate/manage multiple projects at the same time.  Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels.  Demonstrate leadership in maintaining high standards of professional behavior for self and staff.  Demonstrate organization, attention to detail, problem solving, creative, and independent thinking.  Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture. Work Environment Professional office environment. Physical Demands This position requires working both in the community and in an office setting. While working in the community you may be driving in your car for long periods of time and walking medium distances throughout the community and exposed to the elements. EEO Statement Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Full-time Description Valiant Residential is seeking a Community Manager who is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained building within established management operating and assuring compliance with all regulatory agencies and investors.? We Are Valiant With over?37 years of experience, Valiant Residential is a?next-generation property management leader, uniquely attuned to the needs of property owners and residents. We are driven by a?Valiant Spirit-bold, innovative, and committed to excellence-fostering?prosperous partnerships?and long-term success. Our team thrives on collaboration, integrity, and strategic thinking, making a meaningful impact in the industry.? Why Work at Valiant? At Valiant Residential, we don't just offer jobs-we build careers.?Consistently ranked as a "Top Place to Work,"?we are a leader in the property management industry, driven by?bold, innovative professionals?who make an impact.? We believe in rewarding great work with?competitive total compensation and time off with comprehensive benefits, including?free health insurance options?and?401(k) matching. Growth isn't just encouraged-it's expected. With?career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive.? What You'll Be Doing Consistently use successful techniques and company directives to screen, hire, orient, and train new personnel. Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.) Determine transitions and promotions for on-site personnel. File reports regarding any work-related injuries. Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-ins/move-outs, accounts payable, order office supplies, etc.) Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Review, code, and approve invoices for payments. Make daily bank deposits. Ensure the property is rented to the fullest capacity. Utilize marketing strategies to secure prospective residents. Oversee the consistency and effectiveness of the Assistant Community Manager and Leasing Agent associates' use of policies and procedures, including priority wait lists, phone techniques, application verification, and notification. Ensure leasing practices conform to federal, state, and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met. Prepare, process, and sign all leases and related forms or supervise others in doing so. Collect rents and late charges, handle delinquent accounts, or supervise others in doing so. Aggressively pursue lease renewals. Send notices out at least 45 days before expiration. Supervise leasing employees, ensuring good closing techniques. Handle evictions and landlord liens. Maintain all resident files, including move-in sheets, move-out notices, security dispositions, and warnings. Ensure that residents are provided with a clean, safe, and well-maintained community. Ensure that maintenance requests are handled on an immediate one-call basis, if possible, and that residents are notified if parts must be ordered, causing a delay. Maintain the common areas. Ensure the availability of make-ready vacant units. Oversee risk management and emergency procedures. Continually inspect the property and improvements, recording deficiencies and taking the necessary action within budget limits. Maintain key control coding for all units and areas. Handle emergencies. Report accidents and emergency situations to your Regional Community Supervisor immediately and prepare all proper reports. Be available 24 hours/7 days a week unless regional property supervisor has been notified. Monitor parking lot for unauthorized vehicles. Review weekly reports for accuracy and completeness. Supervise outside contractors working on the property. As directed by the Regional Community Supervisor, prepare the property for code inspections, mortgage inspections, and all other inspections. Report to the Regional Community Supervisor any violations of company policy by employees. Develop and enforce community policies and rules. Requirements The position requires a minimum of 3+ years of property management experience. Demonstrate the ability to apply logical thinking principles to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action. Must possess strong verbal and written communication skills in English to effectively interact with team members, residents, vendors, and other stakeholders. Bilingual in Spanish is a plus Achieve Fair Housing certification before interaction with prospects or residents.? Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.? Knowledge of OSHA laws and regulations. Ability to work evenings and weekends. Present self in a neat, clean, and professional manner throughout the workday and/or whenever present in the community. Comply with expectations as demonstrated in the Employee Handbook. Successfully pass a drug test. College degree preferred. Certified Apartment Manager (CAM) or? Accredited Resident Manager (ARM) preferred If you have a Valiant Spirit-bold, driven, and ready to make an impact-we want you on our team. Third-Party Submissions & Staffing Agencies Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.? Americans with Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.? If you require a reasonable accommodation to apply for a position or to perform your job, please contact ***************************. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.?

Come join UMH Properties, Inc. and make a difference! UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) on the New York Stock Exchange (NYSE:UMH) with over 50 years in the manufactured housing industry. As a company that provides high-quality affordable homes and well-cared for communities in eleven states, we know that our company is only as strong as our people. That is why we provide stable and long lasting careers, with extensive training and opportunities for growth. We are looking for a Community Manager is to oversee our Evergreen Manor Community and ensuring UMH standards are consistently maintained for residents and employees. Job Duties Maintaining the community in a first class condition * Inspect all homes prior to move-in and ensure that homes are in proper condition and meet UMH standards * Inspect all lots on a regular basis to ensure that residents comply with leases, rules and regulations * Enforce community rules and regulations * Maintain the community by coordinating all efforts of employees and outside contractors to consistently provide an attractive, clean and safe place to live. * Titling of homes; follow all UMH procedures to complete title process in an accurate and timely manner * Monitor workers on the premises; follow all guidelines to ensure workers are properly licensed, have secured permission to perform work on site, and have provided proper insurance documents before beginning any work. * Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community * Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities Aiming for 100% Occupancy * Advertise vacancies in the community using only UMH approved templates and methods of advertising * Utilize rental or sales promotions by securing the required approvals from the Senior VP of Rentals or the Senior VP of Sales * Inspect rental units at the frequency required by UMH. Document inspections performed using UMH designated forms and procedures. * Manage home sales for the community following all UMH procedures related to sales, showings, leasing and finance options Aiming for 100% Rent Collection * Run credit reports and background checks for all applicants; coordinate with other departments in the company to follow application processing procedures, review screening results and make final decisions on applicants * Monitor rent payments and take action to ensure timely rent payments by residents * Follow UMH rent collection procedures * Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules. * Learn and adhere to state specific guidelines for taking necessary action with repossessions or abandoned homes * Coordinate with UMH Legal Department and Regional manager on any payment agreements for residents * Coordinate with accounting department on all stages of the security deposit for renters * Coordinate with accounting department on all stages of resident collections and resident bankruptcy Keeping Expenses Within Budget * Be vigilant about costs related to work performed in the community; Utilize UMH staff and equipment whenever possible, maintain warranty documentation and submit claims for any repairs covered by warranties; obtain and compare price quotes from outside contractors and vendors. * Avoid waste and conserve resources; use all reasonable measures to minimize utility expenses. Ensure new residents promptly transfer utilities to their name. * Inspect lots at time of move-out; follow UMH procedures to hold residents accountable for reporting damages and the cost of damages, unpaid taxes or unpaid utility bills. * Consistently monitor and communicate with the Regional Manager on expenses related to maintenance needs or equipment. * Consistently monitor the community and report any potential environmental hazards. * Immediately notify the Home Office of any incident, regardless of severity, resulting in: (1) fines; (2) personal injury to a resident, guest, employee, contractor or other individual; (3) property damage or (4) anything that is the subject of a news media report. * Immediately report all work-related injury or illness claims to the Company's Workers Compensation Insurance Carrier; complete OSHA logs for all incidents that qualify as a recordable case. * Send all legal correspondence and bills to the Legal Department at the Corporate Office in a timely manner to avoid missing critical deadlines and being subject to fines. General Duties * Supervise maintenance employees, office employees and seasonal employees as needed * Communicate professionally and respectfully with coworkers, managers and community residents. * Closely follow UMH procedures for managing the community * Consistently meet UMH standards for quality and safety * The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned. Physical requirements of the job * Moving throughout the community by vehicle or on foot * Frequent use of computer, keyboard, mouse and phone during the work day. * No heavy lifting is required. Work Environment * Working indoors in an office environment as well as moving throughout the community on foot or by vehicle Travel * Occasional car travel may be required to handle work-related errands outside of the community. * Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities. Work Schedule * Full-time schedule, Monday through Friday, 40 actual hours worked per week plus an unpaid lunch break each day. * In-person attendance is an essential function of this position. Job classification * This is an exempt position under the Fair Labor Standards Act except in locations where employees do not meet the minimum salary threshold for exempt status. * In locations where employees do not meet the minimum salary threshold for exempt status, this position is treated as a non-exempt position. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours. Required qualifications * Strong customer service skills and the ability to provide the UMH standard of service * Ability to organize and direct the workflow of employees and outside contractors * Ability to work as part of a team as well as independently to complete job duties * Strong time management and organizational skills * Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties of a Property Manager UMH offers employees a range of benefits: * Competitive wages with options for annual bonuses and pay increases * Sales positions include the option to earn commission * 401(k) retirement savings plan with company match * Generous paid time off * Company-paid life insurance for full-time employees * Medical/Rx, Dental and Vision insurance * Voluntary benefit plans: Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage * Pet Insurance * Employee Assistance Program (EAP) UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with human resources should you require an accommodation or have any questions. UMH Properties, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Candidates please note: You will receive emails regarding the status of your application. Some are autogenerated updates while others are correspondence from our HR team or the hiring manager directly. In some instances, these emails may go to your email SPAM folder. Be sure to check that folder regularly.

At Pinnacle, our goal is to create an atmosphere where people can become fully engaged, enjoy what they're doing and be successful. We work to ensure that every associate embraces what makes Pinnacle different and excellent. For us, it starts with hiring the right people. We hire like-minded people who share our values of Integrity, Fairness, Learning, Results, Partnership, Balance and Discipline. We hire experienced professionals who understand the industry and provide effective advice. We hire candidates who demonstrate a passion for client service. People who understand that distinctive service is more than smiling and being friendly - it's about creating a client experience that is unmatched. But attracting the right people is only half the battle. We have to ensure that every associate understands their actions affect the outcomes of the firm. Our Position Descriptions are not designed to list every aspect of a position but to serve as a general overview. SUMMARY OF POSITION: A Community Association (CAP) Account Manager should demonstrate commitment to delivering distinctive service. This position will be responsible for partnering with the CAP Advisor to ensure a successful client experience throughout implementation, onboarding, account opening, and ongoing service-related activities. This role will assist in the sales process and report to the Community Association Program Client Experience Manager. PRIMARY RESPONSIBILITIES: Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). Partner with CAP Financial Advisors during sales efforts; illustrate the transition and implementation process for the client/prospect looking to move their banking relationship to Pinnacle. Manage multiple onboarding events and lead strategic onboarding discussions with the client to ensure an optimal service experience. Serve as primary liaison and resource for client questions and support throughout the client relationship life cycle. Coordinate with the CAP Operations Analyst throughout the account opening process. Maintain the standard and repeatable process for onboarding a new CAP client, for each different partner, and for maintaining the CAP relationship on a go-forward basis after implementation. Partner with internal teams to ensure ongoing success of the Community Association Program. Work with business partners (CINC, ClickPay, etc.) throughout the onboarding process to ensure successful integration and a seamless client experience. Assist in responding to specific questions from the markets about the Community Association Program. Partner with Financial Advisors (FAs), Financial Advisor Assistants (FAAs), and Office Leaders to minimize deposit exceptions involving CAP relationship accounts. Track and ensure receipt of required client information (i.e., Management Agreements, W-9s, etc.). Address questions raised by prospects that are specific to the onboarding process. Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. Assist other team members as needed to ensure delivery of distinctive service. Perform other related duties and responsibilities as assigned. DESCRIPTION OF EXPERIENCE, EDUCATION, AND TRAINING: High School Diploma or Equivalent - College degree is preferred. Minimum of 10 years' experience in financial services. Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal banking regulations and compliance. Broad knowledge of bank products and services. Knowledge and understanding of property management industry and related software preferred. DESCRIPTION OF CAPABILITIES, PHYSICAL REQUIREMENTS, AND ABILITIES: Excellent interpersonal skills, including verbal and written communication skills. Effective analytical and problem-solving ability with a strong attention to detail. Ability to work independently and prioritize daily tasks. Excellent client service skills. Tact and diplomacy in dealing with both clients and associates. The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp. POSITION STATUS: EXEMPT DATE: 04.10.2024 Pinnacle is an Equal Opportunity and Affirmative Action Employer committed to supporting a culture of inclusivity that builds a diverse workforce so we can support the many different communities we serve. All otherwise qualified associates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender expression and/or identity, national origin, age (40 and over), genetic information, disability, protected military or veteran status, pregnancy or pregnancy-related conditions, or other status protected by law.

Saratoga Capital is seeking an experienced Community Manager to manage our beautiful garden style community. The Community Manager will be accountable for a broad range of duties including managing the day-to-day operations, maintaining high occupancy levels, supporting our marketing programs, and managing and supporting the property team. The position requires a candidate with: Tuesday through Saturday availability Proven supervisory skills Strong computer skills Solid organization and administrative skills Knowledge of the multifamily property management industry Strong Marketing and Sales skills with the ability to train staff in same Superior customer service and resident relations experience Specific skills required: 2+ years prior Property Management experience. Property Management software experience required. RealPage experience a plus. High level of proficiency with Microsoft Office (Word, Excel and Outlook) Excellent organizational and prioritization skills. Ability to multi-task, remain highly organized, and thrive in a deadline-driven environment. Ability to prepare and make presentations to the ownership and the community. Strong vendor management experience. Ability to develop positive relationships and communicate effectively with vendors, tenants, staff, ownership and the community. We Offer: Full Time benefits include paid vacation and sick time, Medical, Dental, Vision, Life insurance and 401(k) Plan Eligible for leasing bonuses Excellent work environment with a committed team Salary: Salary, Benefits, Apartment Discount Offered *base pay is separate from monthly commissions and an apartment discount (which would be in addition to the base compensation) Equal Opportunity Employer Saratoga Capital is an affirmative action, equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, creed, ancestry, disability, or any other personal characteristic protected by federal, state or local law.

At Pinnacle, our goal is to create an atmosphere where people can become fully engaged, enjoy what they're doing and be successful. We work to ensure that every associate embraces what makes Pinnacle different and excellent. For us, it starts with hiring the right people. * We hire like-minded people who share our values of Integrity, Fairness, Learning, Results, Partnership, Balance and Discipline. * We hire experienced professionals who understand the industry and provide effective advice. * We hire candidates who demonstrate a passion for client service. People who understand that distinctive service is more than smiling and being friendly - it's about creating a client experience that is unmatched. But attracting the right people is only half the battle. We have to ensure that every associate understands their actions affect the outcomes of the firm. Our Position Descriptions are not designed to list every aspect of a position but to serve as a general overview. SUMMARY OF POSITION: A Community Association (CAP) Account Manager should demonstrate commitment to delivering distinctive service. This position will be responsible for partnering with the CAP Advisor to ensure a successful client experience throughout implementation, onboarding, account opening, and ongoing service-related activities. This role will assist in the sales process and report to the Community Association Program Client Experience Manager. PRIMARY RESPONSIBILITIES: * Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings). * Partner with CAP Financial Advisors during sales efforts; illustrate the transition and implementation process for the client/prospect looking to move their banking relationship to Pinnacle. * Manage multiple onboarding events and lead strategic onboarding discussions with the client to ensure an optimal service experience. * Serve as primary liaison and resource for client questions and support throughout the client relationship life cycle. * Coordinate with the CAP Operations Analyst throughout the account opening process. * Maintain the standard and repeatable process for onboarding a new CAP client, for each different partner, and for maintaining the CAP relationship on a go-forward basis after implementation. * Partner with internal teams to ensure ongoing success of the Community Association Program. * Work with business partners (CINC, ClickPay, etc.) throughout the onboarding process to ensure successful integration and a seamless client experience. * Assist in responding to specific questions from the markets about the Community Association Program. * Partner with Financial Advisors (FAs), Financial Advisor Assistants (FAAs), and Office Leaders to minimize deposit exceptions involving CAP relationship accounts. * Track and ensure receipt of required client information (i.e., Management Agreements, W-9s, etc.). * Address questions raised by prospects that are specific to the onboarding process. * Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate. * Assist other team members as needed to ensure delivery of distinctive service. * Perform other related duties and responsibilities as assigned. DESCRIPTION OF EXPERIENCE, EDUCATION, AND TRAINING: * High School Diploma or Equivalent - College degree is preferred. * Minimum of 10 years' experience in financial services. * Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. * Knowledge of federal banking regulations and compliance. * Broad knowledge of bank products and services. * Knowledge and understanding of property management industry and related software preferred. DESCRIPTION OF CAPABILITIES, PHYSICAL REQUIREMENTS, AND ABILITIES: * Excellent interpersonal skills, including verbal and written communication skills. * Effective analytical and problem-solving ability with a strong attention to detail. * Ability to work independently and prioritize daily tasks. * Excellent client service skills. Tact and diplomacy in dealing with both clients and associates. * The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp. POSITION STATUS: EXEMPT DATE: 04.10.2024 Pinnacle is an Equal Opportunity and Affirmative Action Employer committed to supporting a culture of inclusivity that builds a diverse workforce so we can support the many different communities we serve. All otherwise qualified associates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender expression and/or identity, national origin, age (40 and over), genetic information, disability, protected military or veteran status, pregnancy or pregnancy-related conditions, or other status protected by law.

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek. The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome. Essential Functions/Responsibilities Financial Performance Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals. Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value Oversee pricing and occupancy strategies Assist in preparation of community budget Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction Address and complete all other duties as assigned Sales and Marketing Oversee sales, lease renewals, move-in and move-out process Oversee administration and completion of the resident renewal program, move-in and move out process Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors Foster a thorough understanding of the community's competitive environment in a submarket and adjust operating strategy accordingly Participate in Revenue Management calls when applicable Address and complete all other duties as assigned Operating Standards Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. Inspect what you expect. Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level Partnering with Service Manager, recommend capital improvements for community Manage contracts with 3rd party service providers Address and complete all other duties as assigned Associate Management and Development Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations Empower, engage and develop associates to achieve great performance and desired business outcomes. Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates Support associate development. Provide targeted training and growth opportunities Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto Address and complete all other duties as assigned Education and/or Experience High School diploma or equivalent (GED), Bachelor's degree or related experience preferred 3-5 years of multi-family or related property management experience or equivalent experience 2 years supervisory experience Commitment to, and passion for, providing outstanding customer service Strong communication skills (written and verbal) Skills/Specialized Knowledge Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes Supervise subordinates and provide feedback and coaching resulting in improved performance Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices Capable of travelling between two or more communities, if necessary Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked Mill Creek is an Equal Opportunity Employer Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!