Customer Support Specialist
Sun Communities job in Southfield, MI
Career Site Header Job Summary As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment.Job Duties
Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential)
Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential)
Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential)
Deliver information and share resources with team members requiring assistance in a manner which empowers them to seek resources independently (Essential)
Utilize exceptional customer service skills while exhibiting patience to exceed internal team members' expectations (Essential)
Provide troubleshooting and problem solving assistance to resolve issues promptly
Perform routine tasks such as resetting passwords, responding to support tickets, provide remote screen sharing assistance, etc.
Gather information, obtain feedback, and acquire written documentation during troubleshooting activities and resolution
Maintain strong working knowledge of key people resources to assist team members in performing more complex job duties
Maintain working knowledge of Sun's key systems, processes, and people to assist with supporting team member inquiries
Document gaps in availability of documented processes and policies
Provides support for audio and visual needs for all locations, when needed
Assists with the support of all existing company devices, including troubleshooting, repairs, and replacement of peripherals and software, as needed.
Other duties as assigned
Requirements
High School Diploma or GED (Required)
In lieu of the above education requirements, a combination of experience and education will be considered.
2 years in experience in a customer service role (Required)
1 year in experience resolving issues for remote users (Required)
6 months in previous help desk experience (Preferred)
6 months in experience using online CRM, property management, financial, and online database software (Preferred)
Thorough knowledge of technical hardware, including operating systems, networking, and computer repair (Preferred)
Reading comprehension and basic math skills
Ability to identify internal team members' needs, clarify information and requests, and provide recommended solutions
Ability to follow directions and verbally give directions via phone or internet chat
Strong communication, multitasking, and time management skills
Ability to work independently as well as part of a team
Demonstrated ability to use technology and online systems effectively, including advanced ability to perform online searches
Proficient in Windows computer operating environments with strong knowledge of Microsoft Office suite
Ability to work a flexible schedule, including evenings and weekends, with ability to work occasional overtime as needed
Ability to be highly customer focused and adapt to different personality types/communication styles
Strong attention to detail
Preferred Certifications/Licensures:(CompTIA A+ (Computer service technicians))
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Scrum Master
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Scrum Master drives team performance by championing Agile principles, fostering collaboration, and removing obstacles to delivery. This role guides teams in adopting and evolving Scrum practices, facilitates key ceremonies, mentors team members, and supports continuous improvement across multiple projects.Job Duties
Using agile methodology values, principles, and practices to plan, manage, and deliver solutions. (Essential)
Optimize Scrum team velocity to identify improvement opportunities to achieve higher levels of team performance. (Essential)
Deliver capabilities using agile practices while following the software development lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met. (Essential)
Collaborate with stakeholders to communicate delivery of work product from the teams and escalate key risks and issues impeding Scrum team effectiveness. (Essential)
Training, mentoring, and supporting Scrum teams to follow agile values, principles, and practices.
Scheduling and facilitating Scrum events, meetings, and decision-making processes.
Monitoring progress and performance and helping teams make improvements.
Planning and organizing release handoff sessions between the Development and Quality Assurance teams.
Facilitate planning and prioritization discussion for agile activities.
Ability to work with onshore and offshore teams, managing schedules and expectations of Scrum teams.
Preparing and presenting backlog status reports to stakeholders.
Guide the teams to follow agile and Scrum practices to promote prioritization, team readiness, and commitment for each release.
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
Train the Scrum team and serve as a mentor to less experienced staff.
Determining and managing tasks, issues, risks, and action items.
Other duties as assigned.
Requirements
Bachelor's Degree (Required)
3 years in Experience as a Scrum Master (Required)
1 year in Ability to lead and facilitate Scrum ceremonies (Required)
Experience with Netsuite ERP.
Strong knowledge of agile Scrum principles and practices.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Excellent written and oral communication skills with functional and technical audiences.
Effective at working across organizational boundaries.
Extensive knowledge of Work Management Software, preferably Wrike.
Must have a valid driver's license
Preferred Certifications/Licensures:(Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM).)
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
VP, Utility Management
Sun Communities job in Southfield, MI
Career Site Header Job Summary The VP, Utility Management is responsible for leading the enterprise-wide Utility Management platform, including oversight of utility expense recovery programs, usage analytics, operational efficiency strategies, and supporting vendor management across the portfolio. This role develops and executes strategies that reduce usage, optimize recovery, strengthen environmental resiliency, and enhance long-term net operating income performance.
The VP, Utility Management i partners closely with Asset Management, Operations, FP&A, Strategic Sourcing, Legal, Sustainability, and third-party vendors to ensure utility programs are efficient, compliant, scalable, and aligned with Sun Communities' strategic and financial objectives. This leader will design frameworks, systems, and processes that institutionalize utility knowledge and enable data-driven decision-making across the enterprise.Job Duties
Lead the enterprise utility management platform by setting strategy, building systems, and driving long-term cost efficiency, recovery optimization, and sustainability. (Essential)
Oversee and enhance the enterprise recovery program by standardizing processes, increasing capture, and partnering with Finance to forecast, analyze, and improve property- and portfolio-level financial performance. (Essential)
Collaborate with Strategic Sourcing group to direct strategy, selection, negotiation, and performance oversight for all utility-related vendors and consultants to ensure measurable value and scalable processes (Essential)
Analyze usage trends and partner with field leadership to drive accountability, reduce consumption, and address infrastructure or operational inefficiencies. (Essential)
Advance innovation by monitoring industry trends and piloting new technologies (e.g., smart meters, leak detection, dashboards) that improve utility efficiency and visibility. (Essential)
Monitor regulatory changes and establish compliance frameworks while supporting environmental risk mitigation and utility infrastructure resiliency (Essential)
Align utility strategy with Asset Management, Operations, and Strategic Sourcing to ensure consistent execution, informed reinvestment, and optimized enterprise contracts.
Lead and grow a high-performing utility management team with clear goals, strong accountability, and a culture of innovation and continuous improvement.
Requirements
Bachelor's Degree in Engineering, Sustainability, Business, Finance, Real Estate, or related field (Required)
Master's Degree in Engineering, Sustainability, Business, Finance, Real Estate, or related field (Preferred)
10+ years in of experience in utility management, energy programs, real estate operations, or related disciplines (Required)
Must have a valid driver's license
Experience overseeing enterprise-level utility programs or consumption analytics
Strong knowledge of submetering systems, energy management, regulatory frameworks, sustainability standards, and infrastructure systems
Proven track record in vendor selection, contract negotiation, and performance management
Demonstrated ability to lead multi-department initiatives and partner with field operations
Strong analytical skills and experience with data platforms, dashboards, or usage monitoring tools
Excellent communication and executive presentation skills
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Corporate Accountant
Sun Communities job in Southfield, MI
Career Site Header Job Summary Corporate Accountants prepare, review, and reconcile financial information for various entities. They complete adjusting journal entries to the general ledger to ensure the financial statements accurately reflect operations for each business unit. Also, they assist with the preparation of consolidated financial statements, maintenance of the corporate general ledger, and preparation and/or analysis of special reports.Job Duties
Reviews financial statements to verify accuracy of transcriptions; prepares adjusting journal entries for each business unit to ensure financial statements accurately reflect operations (Essential)
Assists management with addressing issues and/or questions related to the monthly financial operating results and provides analysis of actual vs. budget variances (Essential)
Analyzes and reconciles the activities in balance sheet accounts such as cash, prepaid expenses, accrued receivables/payables and other assets/liabilities; prepares adjusting journal entries and schedules as needed (Essential)
Prepares work papers for quarterly reviews and annual audits as assigned (Essential)
Performs complex, multi-entity tasks that involve research and reconciliation of accounting data (Essential)
Performs complex, multi-entity tasks that involve research and reconciliation of accounting data
Assists with the maintenance of the corporate general ledger and preparation of consolidated financial statements
Prepares accounting details and supporting documents for internal/external auditors
Assists with the preparation of annual operating budgets as needed
Prepares various weekly and monthly financial reports
Other duties as assigned
Requirements
Bachelor's Degree in Business, Accounting, or related field (Required)
3 years in accounting experience (Required)
6 months in prior experience in multi-entity organizational structure (Preferred)
Knowledge of advanced bookkeeping principles and practices
Strong analytical, organizational and problem-solving skills
Excellent verbal and written communication skills
Ability to follow complex verbal and written instructions
Excelled computer proficiency in Microsoft Word and Excel, as well as the ability to use email and internet
Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Asset Management Associate
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Asset Management Associate will support the financial and operational performance of a portfolio of MH and/or RV assets through detailed analysis, reporting, and cross-functional collaboration and will work alongside the Vice President, Director, and Senior Vice President on initiatives to support departmental goals. Working both within and across various departments, including FP&A, Revenue Management, Operations, Marketing, and Utility Management, this role will assist in tracking asset performance, identifying trends, and supporting the team's strategic decision-making to maximize asset performance. The Asset Management Associate will also contribute to the development of internal systems designed to memorialize and manage critical asset-level data.Job Duties
Assist in development and review of annual budgets and business plans. (Essential)
Collaborate with Operations on occupancy trends and Revenue Management to monitor pricing strategies and revenue optimization. (Essential)
Coordinate with Utility Management on expense performance, conservation initiatives, and supporting infrastructure investment (capital expense) analysis. (Essential)
Support regular portfolio reviews, business updates, and cross-departmental reporting initiatives. (Essential)
Assist in building internal systems to capture, store, and manage key asset-level information, including financial, operational, and capital data. (Essential)
Consolidate and validate actuals, budgets, and forecasts for key performance indicators across assigned assets.
Conduct monthly variance analysis, highlighting risks and opportunities to the broader Asset Management and Operations teams.
Work closely with Marketing to track campaign performance and provide recommendations on local marketing strategies.
Participate in ad hoc analyses and special projects as required by leadership.
Requirements
Bachelor's Degree in in Finance, Economics, Real Estate, or related field (Required)
2 years in experience in asset management, real estate finance, or FP&A (Required)
Must have a valid driver's license
Strong analytical and Excel modeling skills; familiarity with reporting systems (e.g., Adaptive Insights, Yardi, or similar)
Excellent communication skills and attention to detail
Proven ability to work collaboratively in a cross-functional environment
Exposure to or interest in systems development and data organization tools (e.g., SharePoint, Airtable, CRM platforms)
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Maintenance Technician
Sun Communities job in Highland, MI
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Resort Reservation Specialist
Sun Communities job in Southfield, MI
Career Site Header Job Summary Resort Reservation Specialists create a pleasant and engaging experience for Sun's RV Resort customers through inbound and outbound call efforts, completing site reservation transactions and selling vacation rental home reservations, vacation enhancers, and upgrades.Job Duties
Field incoming phone calls from resort hotline and the field (Essential)
Respond to incoming web chats ensuring a positive customer experience (Essential)
Guide incoming callers through the reservation process (Essential)
Ensures a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software which includes reservations, payments, and retaining knowledge of all company RV resorts and amenities (Essential)
Educate guests on resort locations, amenities and bookings (Essential)
Meets and/or exceeds the targeted calls, site nights, presented/handled call ratios, and revenue creation on a daily, weekly, and monthly basis
Works with existing customers to obtain potential new customers through referral programs
Maximizes sales by extending the stays of customers, reserving future bookings, and selling vacation enhancers
Meets and/or exceeds all reservation goals as assigned
Adheres to all company policies regarding inbound and outbound calls
Other duties as assigned
Requirements
High School Diploma or GED (Required)
1 year in sales and customer service experience (Required)
Excellent customer service and organizational skills
Strong interpersonal and communication skills
Basic computer proficiency skills including the ability to use Microsoft Office Suite, email, and internet
Required Certifications/Licensures:(Valid driver√É ¢√Ç Ä√Ç ôs license)
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Integrations Developer
Sun Communities job in Southfield, MI
Career Site Header Job Summary Under general supervision, the Integrations Developer is responsible for designing, building and maintaining integrations between multiple cloud hosted and on premise systems. They work as part of a team including business and technical stakeholders, Enterprise Architects and end users to develop solutions within Sun's proprietary Software Development Lifecycle (SDLC) processes.
Job Duties
Analyze, design, develop, test, deploy, support and fine tune Boomi Integrations. (Essential)
Provide integration and enterprise services technical subject matter expertise. (Essential)
Work with cross functional teams including: Business Analysis, Architects, Infrastructure, BI, and Software Developers to ensure development activities are aligned with scope, schedule, priority, and business objectives. (Essential)
Follow established best practices and data governance procedures in services development and integration of applications. (Essential)
Provide design and code reviews with development team to ensure compliance with architectural and development standards.
Follow established best practices and data governance procedures in services development and integration of applications.
Evaluate and review design frameworks and methodologies in order to achieve functional and non-functional requirements and conformance to architecture plans.
Requirements
Bachelor's Degree in in computer science/engineering (or equivalent education and experience) (Required)
5 years in Developing and maintaining integrations in an Integration Platform as a Service environment. (Required)
Good understanding of API based integration and knowledge of Rest, SOAP, JSON, Web Services Interoperability
Excellent communication skills
Self-starter, motivated, and well-organized
Proficiency with Microsoft Office products; Especially Visio, Word and Excel
Experience within a .Net development environment, BI and data modelling tools is a bonus
Experience integrating with ERP, CRM and Web Application solutions. (Salesforce, SAP, NetSuite, AWS, Azure, etc.)
Experience monitoring, diagnosing and supporting integrations using third party tools, system logs and analysis of source and destination data.
Preferred Certifications/Licensures:(Certification in the field of system architecture and integrations preferred. (Dell Boomi Professional, MuleSoft Certified Integration Architect, AWS Architect, etc.) )
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Category Manager
Sun Communities job in Southfield, MI
Career Site Header Job Summary Sun's Category Manager leads the development and execution of our supply chain strategy through utilization of sourcing and procurement disciplines, collaboration, and communication, and the ability to develop suppliers and solutions which meet Sun's supply chain needs. The Category Manager is responsible for handling more complex, and challenging categories, such as services which may require regional solutions.Job Duties
Manages more complex, challenging categories, including services, and develops deep knowledge of the categories assigned to develop sourcing strategies which consider market trends, business objectives, the full supply chain and total cost of ownership (Essential)
Provides mentoring to other Sourcing & Procurement team members while contributing to Sun's approach to supply chain management (Essential)
Impacts purchasing behavior by ensuring established suppliers support Sun performance expectations, data requirements, and procurement strategy. Works to build solutions which make valued supply partnerships available to Sun stakeholders (Essential)
Collaborates with Sun stakeholders to identify and pursue product and service opportunities, including product standardization and process efficiency (Essential)
Leads cross-functional sourcing efforts, including RFI, RFQ, RFP that meet business objectives, ensuring effective communication across the organization (Essential)
Negotiates agreements with key suppliers, factoring in all aspects of a successful partnership, including cost and terms of supply, service, and quality (Essential)
Analyzes and calculates product/service and procurement costs and develop cost reduction strategies (Essential)
Assists in process development and implementation of supplier onboarding into Sun's Procurement Platform; oversees activities such as data cleansing, process standardization, and catalog content creation. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Ensures effective implementation of sourced products, services, and supplier programs by utilizing sound project and change management disciplines
Manages supplier performance ensuring focus on total value, including quality, service responsiveness, process efficiency and cost. Elicits feedback on supplier performance from community team members
Identifies and escalates critical external relationships that could affect the supply chain, planning, and decision-making
Ensures compliance with Sourcing and Procurement policies and best practices
Leads in the design and implementation of effective and efficient procurement processes and tools
Other special projects, as assigned
Requirements
Bachelor's Degree in Supply Chain Management or related field (Required)
In lieu of the above education requirements, a combination of experience and education will be considered.
8 years in relative sourcing and procurement experience (Required)
A collaborative team member who personifies hospitality and has a passion for people
Analytical mindset able to solve problems effectively and creatively with superb leadership and communication skills
Customer focused; Ability to identify / solicit key stakeholder needs and develop solutions to address their needs
Conscientious self-starter, with a work attitude that exhibits flexibility, initiative, good judgment, and dependability
Continuous improvement mindset with strong knowledge and experience with the development and deployment of sourcing and procurement processes and systems
Advanced ability to collaborate and negotiate while maintaining a high level of professionalism and integrity
Willingness to travel to develop, promote, and maintain strategic sourcing relationships
Willingness to work overtime or weekends on occasion, when required
Excellent verbal and written communication skills, including presentations
Collaborative team member who personifies hospitality and has a passion for people
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Payroll Specialist
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Payroll Specialist acts as a subject matter expert related to payroll and is responsible for all levels of payroll preparation, submission, distribution, and reporting. They prepare regular and special payroll reports, ensure the integrity and confidentiality of payroll-related information, advise managers, and answer routine team member questions.Job Duties
Processes/audits payroll for approximately 4,000 team members on a bi-weekly basis. (Essential)
Coordinates use of the time and attendance module ensuring timely submission by team members and managers; assists managers/supervisors with timekeeping issues. (Essential)
Ensures payroll process adheres to strict auditing process, following SOX requirements. (Essential)
Analyzes current payroll, HRIS and records processes and identifies activities to improve efficiency, effectiveness and exceed customer expectations; submits recommendations to management.
Coordinates payment of bonuses, commissions, and any other special payments or payroll processes.
Acts as a liaison with payroll vendor to address and resolve issues and discrepancies.
Coordinates processing of 401k contributions, employer match and loan activity.
Coordinates payment of miscellaneous team member deductions including: 401k contributions, Friend of the Court, garnishments, etc.
Updates data files after each payroll processing; generates and coordinates filing of required payroll reports.
Prepares and forwards all necessary reports within Main Office and communities as established and within established frame time.
Responds to data requests as needed, including verifications of employment.
In partnership with Manager, Payroll & HRIS, works with local and state government agencies as needed to setup and investigate tax-related filings.
Responds to management reporting/research requests; creates special reports as needed.
Other duties as assigned.
Requirements
Bachelor's Degree in Human Resources or related field (Required)
1 year in prior experience SAP SuccessFactors Employee Central Payroll or SAP Payroll (Required)
1 year in prior experience with SAP SuccessFactors Employee Central (Preferred)
1 year in prior experience with Workforce Software Time & Attendance Management (Preferred)
2 years in experience within a payroll/HR department (Required)
1 year in payroll experience with a multi-departmental, multi-state employer with at least 500 team members (Required)
Knowledge of state payroll tax laws
Excellent verbal and written communication skills
Ability to interact in a positive and approachable manner with all levels of team members
Strong attention to detail, organizational, and multitasking skills
In-depth knowledge and understanding of Human Resources Information Systems and their application
Strong computer proficiency in the Microsoft Office Suite and the ability to create and design
Advanced proficiency in Microsoft Excel
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Senior Corporate Accountant
Sun Communities job in Southfield, MI
Career Site Header Job Summary Senior Corporate Accountants analyze and reconcile financial information for various entities and assist with reviewing financial information. They complete adjusting journal entries to the general ledger to ensure the financial statements accurately reflect operations for each business unit. This individual is also responsible for maintaining internal controls for the corporate-related areas they are responsible for. Additionally, Senior Corporate Accountants work closely with the Assistant Controller on the preparation of consolidated financial statements and other financial information used to prepare 10K/10Q disclosures.Job Duties
Assists management with addressing issues and/or questions related to the monthly financial results and provides analysis of actual vs. budget variances. (Essential)
Analyzes and reconciles the activities in certain corporate finance related balance sheet accounts and prepares monthly journal entries and schedules. (Essential)
Prepares work papers for quarterly reviews and annual audits as assigned. (Essential)
Performs complex, multi-entity tasks that involves research and reconciliation of accounting data. (Essential)
Reviews financial statements to verify accuracy of transactions; prepares adjusting journal entries for each business unit to ensure financial statements accurately reflect operations. (Essential)
Assists with coordinating accounting matters within Accounting and other departments.
Assists with the consolidated financial statements including preparing and reviewing schedules to support external financial reporting requirements.
Collaborates with other departments to assist with resolving Accounting-related issues and trains new team members.
Other duties as assigned
Requirements
Bachelor's Degree in in Business, Accounting, or related field (Required)
5 years in experience with financial statement and general ledger responsibility (Required)
6 months in prior experience in both corporate and public accounting environments (Preferred)
Demonstrated leadership abilities
Knowledge of advanced accounting principles and practices
Strong analytical, organizational and problem-solving skills
Excellent verbal and written communication skills
Ability to follow complex verbal and written instructions
Excelled computer proficiency in Microsoft Word and Excel, as well as the ability to use email and internet
Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Senior Business Analyst
Sun Communities job in Southfield, MI
Career Site Header Job Summary Senior Business Analysts are responsible for defining scope, eliciting business requirements, and documenting in a concise manner for complex business and technology-enabled process improvement projects. They quickly learn and understand business operational processes and the technology applications used to support them. They work closely with stakeholders to understand needs, create and improve processes, and propose solutions aligned with needs. Additionally, they mentor and support the team on business analysis best practices and methodologies.Job Duties
Assesses and measures current business processes utilizing a variety of collaborative techniques including interviews, process mapping and working sessions (Essential)
Evaluates business needs, analyzes current processes, assists in evaluating alternatives and recommends solutions (Essential)
Collaborates with business and information technology teams to ensure sufficient current and designed future state process documentation is captured (Essential)
Develops strong relationships with stakeholders & promotes company culture and service philosophy (Essential)
Supports and mentors business analysts on best practices and methodologies (Essential)
Leads navigating challenging or technical situations to gain clarity, broker decisions and find best business outcomes (Essential)
Supports assessing, prioritizing and executing strategic projects
Elicits business requirements utilizing collaborative techniques including interviews, work sessions, story boarding and prototyping
Facilitates requirements gathering sessions with business stakeholders; creates process flows, develops various requirements and other artifacts
Measures and compiles reports on operational effectiveness and improvements introduced through technology or business process improvements
Creates diagrams to include use cases, activity charts and process flow diagrams
Evaluates and determines level of effort and time required for solution delivery to ensure completion in a timely manner
Facilitates requirements reviews with business and information technology teams
Identifies and assists in resolving issues, questions and scope/requirement gaps quickly and effectively
Other duties as assigned
Utilizes standard templates to accurately and concisely write requirements specifications
Conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
Communicates changes, enhancements and modifications of business requirements to project managers, sponsors and other stakeholders
Participates in design review and QA testing of proposed solutions to ensure features and functions have been enabled and optimized
Develops strong relationships with stakeholders, promotes company culture and service philosophy
Requirements
Bachelor's Degree in Information Technology or related field (Required)
5 years in minimum experience in a business analyst role (Required)
Demonstrated ability to manage multiple competing priorities maintaining organization and attention to detail
Demonstrated leadership abilities
Excellent written and verbal communication skills
Strong customer service, negotiation, presentation and reporting skills
Ability to understand and translate the voice of business customers
Ability to communicate effectively with internal and external developers
Advanced proficiency in Microsoft Office Suite
Demonstrated ability to take initiative and embrace change
Extensive knowledge of business analysis best practices and methodologies
Advanced proficiency in Miro or similar process mapping and diagramming tools
Proficiency with NetSuite is preferred but not required
Strong time management and prioritization skills required to meet deadlines and support multiple concurrent initiatives
Advanced proficiency in requirements gathering techniques, objectives and best practices
Required Certifications/Licensures:(IIBA or PMI-PBA Certification)
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Community Manager
Sun Communities job in Warren, MI
Career Site Header Job Summary The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/7 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.Job Duties
Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes (Essential)
Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)
Handles delinquencies & approves eviction proceedings while adhering to Sun's policies (Essential)
Monitors, codes, and approves all invoices for operating expenses & sales related costs (Essential)
Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
Reviews and approves/denies residency applications
Initiates lease renewals and rent increase letters, ensuring timely distribution
Consults with RVP to determine the best course of action in the event a situation does not have an established guideline
Inspects and recommends purchase and renovation of used/repossessed homes
Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins
Handles emergencies that arise onsite, ensuring adherence to standard procedures
Ensures compliance of safety policies; completes incident reports in a timely manner
Ensures that community appearance is maintained to Sun's curb appeal standards
Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs
Reports deficiencies that would adversely affect the operation of the community
Reviews and compiles property accounting reports for the Accounting team
All other duties as assigned
Requirements
High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
2 years in property management experience, including 2 years of supervisory experience (Required)
6 months in prior sales and leasing experience (Required)
6 months in previous experience using NetSuite (Preferred)
General knowledge of maintenance
Demonstrated leadership abilities
Strong organizational skills
Excellent verbal and written communication skills
Solid negotiation skills
Ability to thrive in a fast-paced environment
Working knowledge of basic accounting principles
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
Flexibility to respond to community needs during non-business hours
Ability to live on-site within the community (housing provided)
Must have a valid driver's license
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Office Coordinator
Sun Communities job in Sterling Heights, MI
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Manager, Corporate Accounting
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Manager, Corporate Accounting oversees the corporate accounting month-end close process. They are responsible for the monthly financial analysis and other financial reports, as well as the preparation of financial statements and other financial information used to prepare 10K/10Q disclosures. Additionally, they direct the daily work of the Corporate Accountants.Job Duties
Assists with the preparation of annual budgets. (Essential)
Monitors month-end close progress to ensure deadlines are met. (Essential)
Develops, implements and maintains balance sheet reconciliation process. (Essential)
Identifies process improvements in the accounting process and plays a key role in current improvement initiatives. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Reviews month-end journal entries and supporting documents to ensure accuracy.
Assists senior management with addressing issues and/or questions related to the monthly financial operating results and provides analysis of actual vs. budget variances.
Performs ad hoc analysis to support the monthly management reporting process; develops and enforces internal controls over financial reporting.
Interacts on a daily basis with team members throughout the company to discuss new transactions and resolve accounting issues as they arise.
Develops and maintains various accounting policies and procedures as necessary.
Builds and maintains relationships with key external parties including internal and external auditors.
Other duties as assigned.
Requirements
Bachelor's Degree in Business, Accounting, or related field (Required)
Master's Degree in Business, Accounting, or related field (Preferred)
6 years in accounting experience with financial statement responsibility (Required)
3 years in public accounting experience (Required)
2 years in supervisory experience (Required)
6 months in prior public accounting and/or experience at an international company with multiple entities (Preferred)
6 months in consolidation and foreign currency translation experience (Preferred)
Excellent analytical and communication skills
Knowledge of and proficiency in U.S. GAAP
Strong organizational and problem-solving skills
Advanced computer proficiency in Microsoft Word and Excel, as well as the ability to use email and internet
Required Certifications/Licensures:(Certified Public Accountant (CPA))
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Manager, Data Engineering & Architecture
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Manager, Data Engineering & Architecture leads the design and development of scalable, secure data solutions on Azure, including Data Lake, Databricks, Synapse, and Data Factory. This hands-on role manages a team of engineers, partnering with business stakeholders to translate requirements into robust data architectures that support analytics and strategic decisions. The ideal candidate combines technical expertise with leadership skills and a strong focus on operational excellence, data governance, and continuous improvement. Job Duties
Lead and manage a team of data engineers and developers responsible for building and maintaining scalable, modern data architecture using Azure-based technologies (Data Lake, Databricks, Synapse, ADF, etc.). (Essential)
Oversee the development and ongoing optimization of the enterprise data warehouse and data pipelines to support business intelligence, analytics, and reporting needs. (Essential)
Ensure data quality by applying effective data quality controls and utilizing data observability techniques. (Essential)
Partner with business leaders and the BI team to align data platform capabilities with strategic organizational goals. (Essential)
Collaborate with stakeholders, analysts, and cross-functional teams to define data requirements, model data sources, and deliver well-structured, high-quality solutions. (Essential)
Define and enforce best practices in data engineering, data governance, metadata management, security, and compliance (e.g., SOX, SOD, audit logging). (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Other duties as assigned.
Ensure the reliability, integrity, and performance of data systems, and implement ongoing enhancements to increase scalability, quality, and accessibility.
Develop and maintain technical and architectural documentation to support knowledge transfer and long-term sustainability of data systems.
Provide hands-on guidance and mentorship to team members, supporting career development, performance management, and a culture of innovation and accountability.
Support the evaluation and integration of third-party data sources, APIs, and tools as needed.
Contribute to the development of enterprise-wide data governance frameworks and promote data literacy across the organization.
Requirements
Bachelor's Degree in in Data Management, Information Technology, Computer Science or related (Required)
6 years in of related work experience in data architecture, data management & development (Required)
6 years in of experience in database technologies - SQL Server, Oracle, SAP, etc. (Required)
2 years in leadership experience and direct oversight of team members in a medium-large, diverse organization (Required)
3 years in of experience with modern data platforms using Azure Functions, Data Factory, Databricks, Synapse (Preferred)
3 years in of experience with scripting languages - Python, SQL, Scala, etc. (Preferred)
Hands-on design and development experience with multiple data technologies and approaches
Familiarity with data exploration/data visualization tools like Domo, Tableau or Power BI
Demonstrated ability to translate complex technical language and communicate concepts and problems into understandable terms
Prior experience in manufactured housing or real estate industry (Preferred)
Prior experience with NetSuite, SAP, and/or Salesforce (Preferred)
Advanced knowledge of database development and data management technologies, application development & data integration technologies
Demonstrated ability to communicate with and advise senior leadership
Must have a valid driver's license
Prior knowledge or experience with Medallion Architecture, Data Lake House, Data Lake, Delta Lake, Data Warehouse, etc.
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Director, Asset Management
Sun Communities job in Southfield, MI
Career Site Header Job Summary The Director, Asset Management supports the strategic oversight of a portfolio of MH and/or RV assets and is responsible for driving property-level performance, long-term value creation, and the development and execution of business plans. This role partners closely with senior leadership and collaborates cross-functionally with Revenue Management, FP&A, Operations, Marketing, and Utility Management to ensure performance goals are met or exceeded. The Director, Asset Management will also take a strong supporting role in the design and implementation of internal systems and processes to institutionalize asset-level knowledge and decision-making frameworks.Job Duties
Lead the development and execution of multi-year portfolio strategies, including long-term capital planning, reinvestment, and value creation initiatives. (Essential)
Drive analysis of portfolio performance versus underwriting and investment assumptions; partner with senior leadership to recalibrate strategy as needed. (Essential)
Partner closely with Operations and Revenue Management to develop data-driven occupancy and pricing strategies that optimize revenue growth and asset performance. (Essential)
Collaborate with FP&A and Operations to lead the annual budget and forecasting process; proactively manage variances and identify performance improvement opportunities. (Essential)
Lead cross-functional coordination on regulatory, environmental, and climate-related risks; develop mitigation strategies and ensure compliance. (Essential)
Maintain and refine financial models to support strategic planning, portfolio optimization, and executive reporting. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Provide strategic oversight of the financial and operational performance of a diversified regional or strategic portfolio of assets, ensuring alignment with enterprise objectives.
Champion initiatives to enhance Net Operating Income through operational efficiencies, expense management, and strategic reinvestment.
Oversee capital projects, redevelopment, and expansion opportunities; evaluate return on investment and strategic alignment.
Guide Marketing and repositioning strategies to strengthen brand presence and market competitiveness.
Develop and implement best practices, processes, and systems to ensure consistency, transparency, and institutional knowledge retention across the asset base.
Present portfolio performance, business plans, and investment strategies to senior executives and key stakeholders.
Other duties as assigned.
Requirements
Bachelor's Degree in Finance, Real Estate, Business, or related field (Required)
Master's Degree in Finance, Real Estate, Business, or related field (Preferred)
7 years in of experience in real estate asset management, private equity, or investment management (Required)
Proven leadership and portfolio oversight experience
Exceptional financial modeling, analysis, and strategic planning skills
Demonstrated ability to collaborate across multiple departments and lead cross-functional initiatives
Experience with systems implementation, internal process development, or enterprise data management a strong plus
Strong executive presence and presentation skills
Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
Maintenance Technician
Sun Communities job in Ann Arbor, MI
Career Site Header Job Summary Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun's communities. They conduct home/building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment, and various utility systems. Maintenance Technicians provide excellent customer service to prospective and current residents at all times.Job Duties
Ensures trash/debris is picked up daily from common areas and streets. Empties common area trash containers as needed. (Essential)
Completes minor repairs to rental homes and facilities as needed. (Essential)
Inspects irrigation system regularly to ensure it is working properly, repairs as needed. (Essential)
Maintains vacant sites, including strap-downs and removal of trash and debris. (Essential)
Removes snow from community streets, parking lots, building entrances and other areas Sun is responsible for maintaining, where applicable. May include using a truck with a plow, spreading salt, snow blowing, and/or shoveling. (Essential)
Ensures lawns are manicured appropriately. Regularly treats for weeds, plants flowers/shrubs, spreads mulch, trims hedges, cuts and removes tree limbs damaged by adverse weather conditions, and performs other lawn care services as necessary.
Ensures all community streets and public access routes are free of hazards.
Performs water testing and other maintenance duties related to a well-water system, sewer system, or on-site water meters, if applicable. May include reading, repairing, and installing water meters.
Reports all community maintenance issues and concerns that may be identified while performing daily duties to manager.
Completes checklists of physical condition of community or sites prior to and after resident occupancy.
Ensures the community is presentable and inviting at all times and that it adheres to Sun's curb appeal standards.
Cleans building facilities such as clubhouse, community offices, restrooms, laundry areas, and maintenance garage.
Assists manager with supervision of service contractors.
Inspects playground area and equipment, pool/spa area, and other recreational amenities to ensure everything is in good condition, making minor repairs needed.
Assists with the proper spotting of homes upon move-in and move-out.
Maintains community pool(s), tests chemical levels, and adjusts appropriately, where applicable.
Maintains community vehicles and equipment.
Follows safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies.
Other duties and special projects as assigned.
Requirements
High School Diploma or GED (Required)
6 months in previous maintenance experience in the apartment or manufactured housing industry (Preferred)
6 months in snow removal experience, including operating a plow truck (if applicable) (Preferred)
6 months in demonstrated knowledge of and broad experience in general maintenance techniques and repair work (Preferred)
Ability to endure fluctuations in temperatures as working conditions require constant outdoor work
Must have a valid driver's license
Ability to work well independently as well as on a team
Must be able to lift at least 50 lbs
Basic computer proficiency, including the ability to use email and the internet
Ability to work an on-call schedule
Proficient skills in operating various hand tools, power equipment, and commercial machinery
Ability to provide legible written reports
General knowledge of plumbing, electrical, and grounds maintenance
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
SVP, Head of Marketing & Communications
Sun Communities job in Southfield, MI
Career Site Header Job Summary The SVP, Head of Marketing & Communications is a key member of the Senior Leadership Team responsible for shaping and elevating the company's enterprise-wide marketing, brand, and customer experience strategy across all business lines, including manufactured housing, RV resorts, and hospitality.
This leader will oversee the marketing team, all aspects of brand development, digital and performance marketing, customer acquisition, communications, and market insights. They will drive integrated, data-driven marketing strategies that support revenue growth, strengthen customer lifetime value, and reinforce the corporate reputation of a large public company operating at scale across the U.S., Canada, and the UK.
The ideal candidate is a visionary brand builder with deep expertise in multi-location, consumer-facing businesses; strong digital and analytics acumen; and a proven ability to lead high-performing teams through transformation.Job Duties
Develops and executes a comprehensive marketing strategy that elevates the enterprise brand and strengthens the positioning of its individual business lines. (Essential)
Ensures brand consistency and alignment across all customer touch points, partner channels, and digital platforms. (Essential)
Continues to enhance brand architecture, visual identity, and storytelling to reflect the company's evolution and 50-year heritage. (Essential)
Leads digital marketing, SEO/SEM, social media, paid media, and performance marketing to drive qualified traffic, lead volume, occupancy, and sales conversion. (Essential)
Oversees digital transformation initiatives, including personalization, dynamic content, and AI-driven customer journeys. (Essential)
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
Partners with tech and Data/BI teams to implement advanced analytics, attribution modeling, and marketing automation.
Owns the end-to-end customer experience strategy across all brands, ensuring seamless transitions from digital discovery to on-property experience to long-term retention.
Uses customer insights and analytics to identify friction points and design improvements that elevate the guest and resident experience.
Serves as steward for corporate communications, reputation management, crisis response, and media engagement.
Strengthens the company's visibility as a national leader in real estate, outdoor hospitality, and community living.
Actively monitors trends, competitor positioning, demographic shifts, and customer sentiment.
Translates data into actionable strategies for marketing, operations, development, and revenue management.
Partners with Revenue Management and Operations to support optimized pricing, occupancy strategies, and product positioning.
Leads, mentors, and develops a high-performing enterprise marketing organization spanning brand, digital, CRM, creative, communications, insights, and CX.
Fosters a culture of innovation, accountability, creativity, and data-driven decision making.
Collaborates closely with Operations, Sales, Technology, HR, and other leaders to ensure marketing strategy supports broader company objectives.
Other duties and special projects as requested.
Requirements
Bachelor's Degree in Marketing, Business, Communications, or related field (Required)
Master's Degree in Business Administration (Preferred)
10+ years in of progressively responsible marketing leadership experience (Required)
Prior senior-level marketing leadership experience in a large, multi-site consumer-facing business (hospitality, real estate, retail, travel, leisure, or related industry strongly preferred)
Strong leadership qualities and a demonstrated capability in leading a large, diverse team
Proven success managing large marketing budgets, complex brand portfolios, and agency/partner ecosystems
Strong background in digital marketing, CRM, marketing technology, and data analytics
Experience in publicly traded companies, including comfort with investor-adjacent communication, compliance considerations, and reputation risk
Ability to communicate complex information in an easy-to-understand format
Visionary brand and creative leadership paired with strong analytical and financial acumen
Deep expertise in customer journey mapping, acquisition funnels, retention strategies, and digital engagement
Exceptional communication, storytelling, and executive presence
Ability to inspire and lead large teams while operating in a dynamic, evolving business environment
Highly collaborative with the ability to influence cross-functional stakeholders
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental and Vision Plans
On-Site Fitness Center
Voluntary Health and Dependent Care Reimbursement Accounts
Life, Accidental Death & Dismemberment Insurance and Dependent Life
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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