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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $54,652 | $26.27 |
| 2 | New York, NY | $52,916 | $25.44 |
| 3 | Wellesley, MA | $51,105 | $24.57 |
| 4 | Baltimore, MD | $50,584 | $24.32 |
| 5 | Windsor, CT | $47,603 | $22.89 |
| 6 | Pittsburgh, PA | $46,970 | $22.58 |
| 7 | Milwaukee, WI | $46,491 | $22.35 |
| 8 | Tampa, FL | $46,107 | $22.17 |
| 9 | Charlotte, NC | $46,057 | $22.14 |
| 10 | Laguna Hills, CA | $45,283 | $21.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $103,189 | $50 | - |
| 2 | Service Officer | $76,088 | $37 | - |
| 3 | Telesales Representative | $75,697 | $36 | - |
| 4 | Customer Service Executive | $72,940 | $35 | - |
| 5 | Customer Service Senior Associate | $70,490 | $34 | - |
| 6 | Client Service Technician | $69,340 | $33 | - |
| 7 | Sales Service Coordinator | $68,319 | $33 | - |
| 8 | Service Consultant | $67,634 | $33 | - |
| 9 | Senior Representative | $67,332 | $32 | - |
| 10 | Customer Relationship Specialist | $65,476 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | American Enterprise Mutual Holding Company | $40,633 | $20 | - |
| 2 | TWG Holdings, Inc. | $40,397 | $19 | - |
| 3 | Marsh LLC | $40,262 | $19 | - |
| 4 | Transamerica Corporation | $40,194 | $19 | - |
| 5 | Connecticut Guaranty Assoc | $39,691 | $19 | - |
| 6 | John Hancock | $39,444 | $19 | 2 |
| 7 | Sbli Of Massachusetts | $39,379 | $19 | - |
| 8 | USI Insurance Services | $39,155 | $19 | - |
| 9 | Midland National Life Insurance Company Inc | $38,929 | $19 | - |
| 10 | Amwins Connect | $38,581 | $19 | - |
| 11 | The Prudential Insurance Company of America, Inc. | $38,138 | $18 | - |
| 12 | NEW ENGLAND LIFE INSURANCE CO | $37,820 | $18 | - |
| 13 | Penn Mutual | $37,603 | $18 | - |
| 14 | The Phoenix Group | $36,962 | $18 | - |
| 15 | Phoenix Insurance | $36,927 | $18 | - |
| 16 | Concord Group Insurance | $36,527 | $18 | - |
| 17 | Summit Consulting | $36,063 | $17 | - |
| 18 | Integro | $34,987 | $17 | 1 |
| 19 | Kansas City Life Insurance Company | $33,769 | $16 | - |
| 20 | Sammons Enterprises | $32,197 | $15 | - |