Sunbird Software jobs - 20 jobs

Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases. They will participate in improving documentation for customer success. Provide troubleshooting and analysis of software bugs for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES Using a ticketing system - submitting, updating, closing tickets in a timely fashion. Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision. Setup and configure Sunbird's DCIM suite including dc Track and Power IQ. Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s). Analyze, scrub and migrate data from current source to DCIM database. Develop and enhance documentation to enrich a customer's experience. Assist with software testing when new features and fixes are completed by engineering team. Facilitate timely resolution of customers' issues by logging and maintaining resolution status in corporate tracking system working under supervision. Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird's software suite enhancements. Editing and working with AutoCAD and Visio drawings. Create and/or edit models under supervision. Data center surveys and audits REQUIREMENTS/QUALIFICATIONS Associates degree in a technical discipline or equivalent experience. One year experience providing customer support for a technical environment. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Demonstrated basic technical knowledge of: Computer hardware (rack servers, PDUs, and cabling) Windows 7 / Windows 10 MS Excel xls/csv file creation Ability to work flexible hours with the possibility of travel up to 10%. Accountability and the ability to adapt/multi-task/manage changing priorities. Self-motivated, ability to learn and apply new skills quickly Good oral/written communication and interpersonal skills required. Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction. DESIRED SOFTWARE SKILLS/KNOWLEDGE Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc. General database SQL knowledge Sunbird is an EEO/AA/ADA/Veterans employer. Job Type: Full-time WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Work from home

Leonardo.Ai, an Australian tech startup now part of Canva, is on a transformative mission to democratise design and ignite the world's creativity through our groundbreaking AI-powered platform. With over 50 million users worldwide, we're rapidly expanding our footprint across enterprise, creative teams, and professional workflows. We're looking for a Senior Business Development Manager (AE) to join our fast‑growing Sales team with a strong focus on 0→1 growth. This role is ideal for someone who has helped companies enter new verticals or territories, land the first customers, and has a “hunter” sales mentality. Our team operates as a “Business within a Business” (B2B motion within a B2C company), so someone with experience driving those initiatives is preferred. You will own early market development within a specific vertical or territory (e.g.mid‑market creative industries such as marketing, advertising, gaming, and related sectors). This is not a purely inbound or expansion role - you'll be responsible for opening the market, validating use cases, and converting early adopters into referenceable customers. You'll work closely with the Business Development Director and cross‑functional partners to define strategy, test messaging, and turn early traction into a scalable pipeline. What you'll do Build New Business Growth in New Markets: Proactively prospect and acquire new clients for our Teams and API products, building a foundation for exponential growth in the US market. Land First Customers: Own the full sales cycle for early customers - from outbound prospecting and discovery through close - turning pilots and first deals into long‑term relationships. Validate Use Cases & Messaging: Work directly with customers to validate product‑market fit, refine value propositions, and develop compelling use cases for each vertical. Create Early GTM Playbooks: Partner with Sales, Marketing, and Product to document what works - ICPs, objections, pricing signals, and sales motions - to support future scaling. Pipeline Creation From Scratch: Proactively generate and manage pipeline through cold outreach, personal networks, and targeted account strategies. Product Evangelism: Run high‑impact demos and discovery sessions that clearly articulate Leonardo.Ai's value for early adopters. Cross‑Functional Collaboration: Act as the voice of early customers, feeding insights back to product, marketing, and engineering to shape roadmap and onboarding. Market Intelligence: Track competitive activity, emerging trends, and customer feedback to position Leonardo.Ai as a category leader. Process Building: Help define and improve early sales processes, CRM hygiene, and reporting as we scale in new markets. Skills & experience we're looking for Proven experience in 0→1 sales or business development, including launching new verticals, territories, or products. Strong outbound skills (email, LinkedIn, calls, networks) and resilience in early‑stage selling. Comfort operating in ambiguous, unstructured environments, especially given the fast-paced, ever-evolving space of AI. There is no standard playbook here. Ability to wear multiple hats as needed in different functions (for example, creating your own marketing materials for a client, giving product teams feedback, working with legal on contracts, etc.) B2B SaaS, software, cloud, or API sales experience. Familiarity with creative industries (gaming, marketing, advertising, media) is a plus. Excellent communication, negotiation, and stakeholder management skills. Ability to work independently while collaborating with a global team. Willingness to travel interstate and overseas as needed. Our Culture at Leonardo.Ai We're building more than a product - we're building a team where bold ideas, curiosity, and creativity are not just welcomed, they're expected! We're inclusive by design. Diversity isn't just something we celebrate; it's core to how we think, build, and grow. Your perspective matters here. We are committed to creating an inclusive environment where everyone feels valued and empowered. At Leonardo AI, your unique perspectives and experiences are welcomed and essential to our success. Work flexibly, thrive globally. When life works, work thrives! We believe in building space for both. We're a remote-first team with teammates across Australia, EMEA, the US, and beyond. Whether you're dialing in from your kitchen, a coworking space, or one of our vibrant hubs. You're trusted to work where you work best. Your growth = our momentum. You'll be supported with the resources, mentorship, and autonomy to stretch, level up, and carve out the next stage of your career. Your development is our priority - no one becomes stagnant here! Make impact from Day One. We move fast and experiment often. Your work will directly shape how millions of people create, collaborate, and build with AI and you'll see the results of your effort in real time. What's in it for you? A range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Impact the future of AI Reward package including equity - we want our success to be yours too An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally, including remote working abroad Support with your professional development Fun and engaging company events, both virtual and in-person Next Steps: Ready to revolutionise AI research and empower creativity worldwide? Apply now and join us at Leonardo.Ai to make a significant impact! We're rapidly expanding and seeking passionate people in various AI roles. Don't hesitate! Even if you don't meet every requirement, consider applying and join our innovative journey.

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. The Snowflake Education Services team plays a crucial role in the mission of providing top-notch educational resources and training. The team ensures that learners, both within and outside of our direct customer base, have access to the best materials and training, propelling them towards success in the evolving data-driven landscape. As part of Snowflake's commitment to empower the next generation of data professionals, we envision democratizing our education program for university students and professors by providing a wide range of training and support resources. This is a remote role with preference to candidates currently located in East Coast. About The Role: This is a pivotal, high-impact role at the intersection of technology, education, and academic community growth. We are seeking a talented data professional to be the leading Technical Evangelist that will educate the academic community and the Technical Owner of our creative and compelling content, designed to inspire and serve students and educators. You will introduce Snowflake, with a strong focus on AI, Machine Learning, Data Analytics, and Data Engineering, to academic leaders, educators, and students. Success will be measured by your ability to: Drive the integration of Snowflake technology into academic curricula worldwide and teach and mentor students and educators in core Snowflake data and AI skills. Create, execute, and support compelling, hands-on learning experiences through industry talks, projects, datathons, and hackathons. Enable students to prepare for industry certification, such as the SnowPro certification, through relevant educational content. Key Responsibilities (The Tri-Focus)1. Technical Advocacy and Enablement Evangelize Snowflake: Act as a technical advocate by leading and engaging with academia through course delivery, presentations, AI seminars/talks, workshops, hackathons, and other interactive technical events. Drive Educator Enablement: Provide technical resources and training to educators to enhance their ability to teach the Snowflake, cloud computing, and AI technology stack. Student Mentorship & Support: Actively mentor and provide technical support for student enablement activities, including capstone projects, datathons, hackathons, and competition or challenge events. 2. Technical Content Ownership & Experiential Learning Design and Build Starter Kits: Serve as the technical owner for experiential learning content by creating high-quality starter kits and sample solutions for capstone projects, student projects, hackathons, and datathons. Showcase Cutting-Edge Features: Develop compelling content that specifically highlights Snowflake's AI capabilities and other key features. Source and Integrate Data: Source appropriate open datasets to facilitate compelling and realistic learning experiences for students and educators. Generate Creative Outreach Content: Create high-quality, engaging technical content to support the Academia program's evangelism and curriculum integration efforts (e.g., technical marketing assets, presentation components). Content Refinement: Evaluate and adapt technical content created by Snowflake Subject Matter Experts (SMEs) into high-quality, engaging academic learning materials, focusing on clarity, flow, code quality, and visual appeal. 3. Academic Partnership & Curriculum Integration Curriculum Leadership: Collaborate with educators and academic leaders to establish robust connections that drive the integration of Snowflake into academic coursework, with a strong focus on AI, analytics, and data engineering areas. Cultivate Strategic Growth: Build and grow strategic partnerships with higher education institutions and educators to significantly expand the reach of Snowflake technology within the academic community. Basic Qualifications Bachelor's degree in Computer Science, Data Analytics, Data Science, Machine Learning, Data Engineering, or a related technical field. Strong written and verbal communication skills, with the ability to work independently in a remote position, collaboratively with academics, and demonstrate initiative. 5+ years of experience in programming languages Python and SQL, and in databases such as SQL and analytic databases. 3+ years of experience teaching in the fields of AI, data analytics, data science, and data engineering. Proficient in Snowflake or similar native cloud data services and data platforms. Demonstrated ability to adapt to new technologies and learn quickly to keep abreast of Snowflake and the AI ecosystem's rapidly evolving technology stacks. Ability to incorporate new features and capabilities into educational content. Experience with source control tools Git and GitHub and coding project management tools like Jira. Experience with AI assistant tools, such as coding tools like Co-pilot/Cursor and AI-assisted presentation/content creation tools. Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Job DescriptionSalary: Senior Elixir Engineer at Vic.ai Remote This is a fully remote position, full-time, with flexible working hours and work arrangements. Vic.aiis creating the Intelligent Accounting era, using artificial intelligence to automate accounting and provide advisory, business insight, and eventually business foresight . Were a Series A stage start-up, founded by three Norwegian entrepreneurs and backed by renowned Silicon Valley investors (including Costanoa Ventures, Cowboy Ventures, and GGV Capital). Were US-based, but our team is global, from New Zealand to California. Were bringing AI to Finance and Accounting because the industry is ripe for automation and big-data insight and the market ishuge: $200B just in the US. Our main office locations is in New York. We have a well established remote-work culture, and over 50% of our team are working fully remote. We have a solid team of very experienced, yet humble, Elixir engineers, will you be our next team member? About you Youve been a software engineer for 5+ years, but youve been a tinkerer and a builder your whole life. Were a team of builderswhen we arent building Vic.ai, were tinkering with a personal project, contributing to open source, modding a drone, building a computer from components, etc. Were looking for an experienced developer who enjoys working with server-side technologies. You possess a good mixture of DevOps and application development skills and would like to build innovative solutions with experienced teammates in a flexible environment. You should have plenty of experience in building performant, easy to use, well-monitored, and well tested APIs, designing efficient data flows, communicating clearly, sharing knowledge, and questioning existing solutions. Youre ready for the next step in your career, ready to take on fast-moving challenges. Youre enthusiastic about AI and the possibilities it opens for software development and transforming traditional work. You aim at reaching greatness and delivering exceptional outcomes in your work. As a team player, you are not afraid of reaching out to your colleagues to discuss development challenges, especially when you are stuck trying to solve a specific issue. You are fluent in English. Job Requirements Advanced Elixir programming experience is a must Solid understanding of working in Linux shells Ability to spin up servers, setting them up and make them available for application deploys Having great understanding of the value of automated tests, and ability to implement them across the whole stack Designing efficient deploy flows and continuous integration Solid knowledge of key-value stores, SQL, and relational databases; preferably PostgreSQL Ability to implement and maintain robust concurrent background job systems, having a grasp of concurrency patterns and message queues Fluent English, spoken and written, clear and effective daily communication with the team What youll do Build and deploy high-uptime products and infrastructure as part of the Vic.ai platform Integrate Elixir systems with non-uptime-critical systems in Python Design and establish validation, testing, correctness, and resilience best practices across teams Ship products and services as part of a small, collaborative team Help establish engineering process, tools, and systems that will allow us to scale the code base, productivity, and the team Who we're looking for: BS (or higher) in Computer Science or a related technical field, or equivalent technical experience 5+ years of relevant work experience Professional experience with Elixir programming language Track record of shipping high-quality products and features Ability to turn business needs into engineering solutions As an early employee, you'll be working with a small team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture. We Offer We're not just fully remote, we also offer Competitive salary Generous vacation time, family and travel-friendly environment Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment Above all, you should enjoy the journey. Our engineers are creative, technical, smart, and genuinely like each other. They enjoy the work they do, and so should you!

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. THE ROLE Our Solution Engineering organization is seeking a Manager, Partner Solution Engineering - SI Partners to lead our successful and growing team in North America. In this role, you will lead a team of deeply technical Partner Solution Engineers (PSEs) who work directly with our strategic System Integrator (SI) Partners. The nature of this work requires a deep understanding of the business goals of our SI partners and their technical service offerings to ensure they implement Snowflake effectively for our mutual customers. You will lead your team in driving complex use cases toward technical wins and successful implementations. Beyond technical validation, you will guide your team in addressing architecture gaps and ensuring that partner-led solutions meet critical non-functional requirements such as performance, reliability, and cost-efficiency. Your leadership will be pivotal in driving both TACV (Total Annual Contract Value) and Consumption by ensuring partners are equipped to deliver high-value, scalable solutions on the Snowflake Data Cloud. IN THIS ROLE YOU WILL GET TO: * Recruit, hire, onboard, and manage a high-performing, diverse team of Partner Solution Engineers, supporting employee development and performance. * Groom and mentor Partner Solution Engineers to help SIs build robust Snowflake practices, specifically focusing on the establishment and maturity of Snowflake Centers of Excellence (CoE). * Drive technical wins by partnering with SIs to move complex use cases from initial concept to successful, high-consumption implementations. * Enable the CoEs to become the center of driving use cases, building joint offerings, and executing GTM motions that generate revenue for both the Partner and Snowflake. * Directly influence TACV and Consumption growth by ensuring partner-led architectures are optimized for long-term scale and business value. * Partner with Alliances and Sales Leadership to align technical resources with regional revenue targets and strategic account planning. * Provide guidance to revenue leaders on sales strategy, product obstacles/gaps, and represent the team's needs to executive staff. * Innovate and implement strategies that will uplevel your team's skills in navigating complex partner ecosystems. * Serve as a player/coach, delivering compelling presentations and architectural discussions at Snowflake events, executive roundtables, and community sessions. ON DAY ONE WE WILL EXPECT YOU TO HAVE: * 15+ years of industry experience in a pre-sales or technical consulting capacity, with 4+ years of people management experience (hiring, training, and retaining top diverse talent). * Proven track record of driving TACV and Consumption targets within a partner-led or "sell-with" sales ecosystem. * Strategic experience building Partner Practices, including the creation or optimization of Centers of Excellence (CoE) and joint GTM offerings. * Expertise in "Practice Grooming," with the ability to coach PSEs on how to influence SI leadership to invest in Snowflake-specific technical resources. * Technical expertise in Data Warehousing, GenAI/Machine learning, Business Intelligence, Data Analytics, Cloud Computing, and/or SaaS Solutions. * Knowledge of and experience with the technical aspects of SQL-based database ecosystems. * Outstanding presentation skills to both technical and executive audiences, whether impromptu on a whiteboard or using formal presentations and demos. * University degree in computer science, engineering, mathematics, or related fields (or equivalent experience). * Willingness to travel within North America to meet with partners or for internal leadership meetings. ABOUT OUR TEAM Our Solution Engineers are partner-obsessed and we believe in the unique "multiplier effect" that our SI ecosystem brings to the market. We value both transparency and uncompromising integrity. We love to learn, are open to giving and receiving feedback, and are passionate about making our partners and clients successful. Our team works to ensure data is accessible, usable, and valuable to everyone. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. The application window is expected to be open until February 5, 2026. This opportunity will remain posted based on business needs, which may be before or after the specified date. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

The Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the assigned territory in US, by engaging, qualifying, and nurturing leads. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure. Key Responsibilities Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions. Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements. Conduct outbound prospecting to identify and develop new business opportunities within the target regions. Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system. Schedule and deliver remote product demonstrations. Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates. Consistently achieve or exceed monthly and quarterly sales targets and KPIs. Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software Provide excellent customer service and build long-term relationships with clients. Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes Key Requirements Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors. Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment. Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online. Strong organizational skills and attention to detail, with experience using CRM systems. Self-motivated, results-driven, and comfortable working independently in a remote setting. Knowledge of the data center, IT, or SaaS markets is advantageous but not essential. WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative To learn more, What is DCIM Software: ***************************** What are customers saying about Sunbird: *************************** Why work at Sunbird: *************************** Interested? Read on for additional details about this opportunity to join our amazing team! Sunbird is an EEO/AA/ADA/Veterans employer.

Software Developer - Alley Careers Skip to content Primary Navigation Toggle Alley Follow us: Alley is proud to be a WordPress VIP Gold Agency Partner. Contact Us Software Developer We're not looking for rockstars, zombies, or magicians. We're looking for motivated, creative, and resourceful developers who take pride in their work and want to partner with clients who are pushing the boundaries of the technology we work with. Software Developers at Alley work collaboratively to understand the challenges facing our clients and implement effective and meaningful technological solutions, frequently using WordPress. Your responsibilities will range from technical discovery that informs custom feature builds to custom architecture and development to large-scale data migrations for a high volume of content. Software Developers at Alley need to be well-rounded technologists who have a holistic understanding of the web technology stacks that we work with, are excited about keeping our team at the cutting edge, and are eager to work directly with clients to help them solve interesting and novel business problems. Alley is an equal opportunity employer and we seek to increase diversity in the tech industry. We encourage applications from women, BIPOC, 2SLGBTQIA+ people, people with disabilities, and other communities traditionally underrepresented in this field. To learn more about how Alley values diversity, equity, inclusion, and accessibility (DEIA), read our DEIA pledge. For information on our hiring process and what it's like to work at Alley, please check out our FAQ. If you want to get a sense of our coding practices and our open-source work, have a look at our GitHub organization. If you have any questions about our hiring process, please contact us at ****************. Qualifications * This is not an entry-level position. We expect candidates to have some professional experience writing software. Seasoned developers will flourish with our balance of independence and support, while entry-level developers would not get the direct oversight they need to succeed. * Our primary development language is PHP. You must be fully fluent in PHP and have worked with it in a professional context before. * Prior experience with WordPress and/or Laravel is a major plus. Most of our work is atop WordPress, so you should be excited to learn and develop with them. * We make heavy use of Modern JavaScript and TypeScript (including React and Node) and related tooling, including webpack. Previous experience is a plus, and a willingness to learn it is essential. * Alley prides itself on its ability to address unusual, novel, and complex problems that deal with the intersection of technology, business, and content production. You should understand and be able to discuss web technologies and systems conceptually, and be able to demonstrate that you can learn a new language, technology stack, or framework quickly and on demand. * You should feel comfortable at a Unix command line, even if you aren't an expert. * You must know your way around git and understand version control well, and be able to carry out typical operations with it, including branching, merging, submitting code for peer review, and reviewing your peers' code yourself. * We apply Scrum as a development methodology, and broadly endorse Agile as a philosophy. You must be open to working this way as well, and prior experience is a plus. * You should also have very strong written and verbal communication skills, and the ability to wield them with both team members and clients. * Discipline concerning delivery dates, stylistic appreciation of what makes code good and readable, and a committed attitude about documentation, user stories, issue tracking, and timesheets are all very important skills for our developers to have. * Open to USA & Canada only Benefits * Competitive salaries - We recognize several levels of career progression for developers and tie compensation to those levels corresponding to their seniority and experience. The full range of salaries for these roles is $85k-125k, and we are currently searching for developer candidates to join us in an assortment of roles with base salaries starting at $85k, $90k, and $110k. If you consider yourself to be at a higher level, we still encourage you to apply and can discuss additional opportunities with you! * Medical, dental and vision benefits * 401k with company matching * Profit sharing * Monthly lunch allowance * Annual Professional Development and Equipment allowances * Flexible time off policy * Remote first - We are a fully distributed company, meaning we don't have a set work location. Team members can choose to work from home or from a co-working space. We'll furnish your home office or rent you a co-working space. Recruiters: Please do NOT contact us about this job. All hiring duties at Alley are carried out by our staff.

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more. We're looking for dedicated students who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake. What We Offer: * Paid, full-time internships in the heart of the software industry * Post-internship career opportunities (full-time and/or additional internships) * Exposure to a fast-paced, fun and inclusive culture * A chance to work with world-class experts on challenging projects * Opportunity to provide meaningful contributions to a real system used by customers * High level of access to supervisors (manager and mentor), detailed direction without micromanagement, feedback throughout your internship, and a final evaluation * Stuff that matters: treated as a member of the Snowflake team, included in company meetings/activities, flexible hours, casual dress code, accommodations to work from home, swag and much more * When return to office in effect, catered lunches, access to gaming consoles, recreational games, happy hours, company outings, and more What We Expect: * Must be actively enrolled in an accredited college/university program during the time of the internship * Desired class level: 3rd/4th year Undergraduates, Masters, or PhD * Desired majors: Computer Science, Computer Engineering, Electrical Engineering, Physics, Math, or related field * Required coursework: algorithms, data structures, Object-oriented programming * Recommended coursework: cloud computing, compilers, database systems, distributed systems, operating systems, cryptography & authentication, networking * Bonus experience: research or publications in databases or distributed systems, and contributions to open source * Experience working with big data (engineering / processing) and data migration * When: Summer 2026 * Eligible start date options: May 11, May 26, June 22 * Eligible end date options: July 31, August 14, August 28, September 4 * Duration: 12 week minimum, 16 weeks recommended (12 month maximum) * Excellent programming skills in C++ or Java * Preferred knowledge of C++20 or C++17, Java 20 or Java 17 * Knowledge of data structures and algorithms * Systems programming skills including multi-threading, concurrency, etc. * Strong problem solving and ability to learn quickly in a dynamic environment * Experience with working as a part of a team * Dedication and passion for technology What You Will Learn/Gain: * How to build enterprise grade, reliable, and trustworthy software/services * Exposure to SQL or other database technologies (e.g., Spark, Hadoop) * Understanding of database internals, large-scale data processing, transaction processing, distributed systems, and data warehouse design * Implementation, testing of features in query compilation, compiler design, query execution * Experience working with cloud infrastructure, AWS, Azure, and/or Google Cloud in particular * Learning about cutting edge database technology and research Possible Teams/Work Focus Areas: * Examples of team matches include Platform & Infrastructure Engineering, Public Sector Security & Governance, Marketplace & Apps, and Data Engineering & Open Lakehouse * High performance large-scale data processing * Large-scale distributed systems * Software-as-a-Service platform * Software frameworks for stability and performance testing Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: * The estimated base salary range for this role is $42.00 - $60.00. * Additionally, this role is eligible to participate in Snowflake's bonus and equity plan. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Sunbird is seeking a Data Center Automation Specialist with facility equipment knowledge to data transfer from integrations of Sunbird's DCIM Software platform and facility intelligence. Sunbird's Plugin team focused on designing, building, and maintaining standard and dynamic plug-ins. The chosen candidate will specialize in using SNMP MIB analysis and accurate data mapping, as well as supporting advanced power scenarios to ensure integration(s) remain stable across device changes and product releases. Essential Duties and Responsibilities Design, build, and maintain structured and unstructured dynamic plug-ins for Sunbird DCIM software. Analyze SNMP MIBs to determine the correct Object Identifier mappings for circuits, phases, and ratings. Perform SNMP walks and table analysis to validate device behavior and data consistency. Implement circuit position, circuit pole position, panel layout, and phase-aware mappings. Troubleshoot incorrect readings caused by indexing, phase order, or panel layout differences. Support complex power devices including power panels, floor PDUs, multi-pole breakers, and three-phase systems. Validate plug-in behavior during panel reconfiguration scenarios and device changes. Debug and correct data issues using raw walk data, logs, and JSON output. Create and maintain internal documentation for plug-in logic, edge cases, and testing steps. Collaborate with engineering and services teams on new plug-in features and fixes. Support customer-facing testing and troubleshooting for plugin-related issues. Maintain version control for plug-in scripts, test data, and tooling. Requirements and Qualifications Associate degree in a technical discipline or equivalent experience. Familiar with developing or supporting SNMP-based integrations or monitoring systems. Understanding of SNMP concepts including MIB files, OIDs, tables, indexes, and walks. Working knowledge of data center power infrastructure including panels, breakers, PDUs, poles, and phases. Ability to read and debugging raw SNMP walk output. Working knowledge of Python for data analysis and troubleshooting. Understanding of MIB browser tools for SNMP inspection and validation. Comfort working in Linux and Windows command-line environments. Strong analytical and troubleshooting skills with attention to data accuracy. Ability to document complex technical behavior clearly for internal teams. Self-driven, adaptable, and comfortable working with evolving requirements. Strong written and verbal communication skills. Reports to the office daily. About Sunbird We are all about delighting our clients and live/breathe the end client/user experience We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer.

Senior Account Executive (0→1 / New Market Growth) About Leonardo.Ai Leonardo.Ai, an Australian tech startup now part of Canva, is on a transformative mission to democratise design and ignite the world's creativity through our groundbreaking AI-powered platform. With over 50 million users worldwide, we're rapidly expanding our footprint across enterprise, creative teams, and professional workflows. We're looking for a Senior Business Development Manager (AE) to join our fast‑growing Sales team with a strong focus on 0→1 growth. This role is ideal for someone who has helped companies enter new verticals or territories, land the first customers, and has a "hunter" sales mentality. Our team operates as a "Business within a Business" (B2B motion within a B2C company), so someone with experience driving those initiatives is preferred. You will own early market development within a specific vertical or territory (e.g.mid‑market creative industries such as marketing, advertising, gaming, and related sectors). This is not a purely inbound or expansion role - you'll be responsible for opening the market, validating use cases, and converting early adopters into referenceable customers. You'll work closely with the Business Development Director and cross‑functional partners to define strategy, test messaging, and turn early traction into a scalable pipeline. What you'll do * Build New Business Growth in New Markets: Proactively prospect and acquire new clients for our Teams and API products, building a foundation for exponential growth in the US market. * Land First Customers: Own the full sales cycle for early customers - from outbound prospecting and discovery through close - turning pilots and first deals into long‑term relationships. * Validate Use Cases & Messaging: Work directly with customers to validate product‑market fit, refine value propositions, and develop compelling use cases for each vertical. * Create Early GTM Playbooks: Partner with Sales, Marketing, and Product to document what works - ICPs, objections, pricing signals, and sales motions - to support future scaling. * Pipeline Creation From Scratch: Proactively generate and manage pipeline through cold outreach, personal networks, and targeted account strategies. * Product Evangelism: Run high‑impact demos and discovery sessions that clearly articulate Leonardo.Ai's value for early adopters. * Cross‑Functional Collaboration: Act as the voice of early customers, feeding insights back to product, marketing, and engineering to shape roadmap and onboarding. * Market Intelligence: Track competitive activity, emerging trends, and customer feedback to position Leonardo.Ai as a category leader. * Process Building: Help define and improve early sales processes, CRM hygiene, and reporting as we scale in new markets. Skills & experience we're looking for * Proven experience in 0→1 sales or business development, including launching new verticals, territories, or products. * Strong outbound skills (email, LinkedIn, calls, networks) and resilience in early‑stage selling. * Comfort operating in ambiguous, unstructured environments, especially given the fast-paced, ever-evolving space of AI. There is no standard playbook here. * Ability to wear multiple hats as needed in different functions (for example, creating your own marketing materials for a client, giving product teams feedback, working with legal on contracts, etc.) * B2B SaaS, software, cloud, or API sales experience. * Familiarity with creative industries (gaming, marketing, advertising, media) is a plus. * Excellent communication, negotiation, and stakeholder management skills. * Ability to work independently while collaborating with a global team. * Willingness to travel interstate and overseas as needed. Our Culture at Leonardo.Ai We're building more than a product - we're building a team where bold ideas, curiosity, and creativity are not just welcomed, they're expected! We're inclusive by design. Diversity isn't just something we celebrate; it's core to how we think, build, and grow. Your perspective matters here. We are committed to creating an inclusive environment where everyone feels valued and empowered. At Leonardo AI, your unique perspectives and experiences are welcomed and essential to our success. Work flexibly, thrive globally. When life works, work thrives! We believe in building space for both. We're a remote-first team with teammates across Australia, EMEA, the US, and beyond. Whether you're dialing in from your kitchen, a coworking space, or one of our vibrant hubs. You're trusted to work where you work best. Your growth = our momentum. You'll be supported with the resources, mentorship, and autonomy to stretch, level up, and carve out the next stage of your career. Your development is our priority - no one becomes stagnant here! Make impact from Day One. We move fast and experiment often. Your work will directly shape how millions of people create, collaborate, and build with AI and you'll see the results of your effort in real time. What's in it for you? A range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: * Impact the future of AI * Reward package including equity - we want our success to be yours too * An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more * Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally, including remote working abroad * Support with your professional development * Fun and engaging company events, both virtual and in-person Next Steps: Ready to revolutionise AI research and empower creativity worldwide? Apply now and join us at Leonardo.Ai to make a significant impact! We're rapidly expanding and seeking passionate people in various AI roles. Don't hesitate! Even if you don't meet every requirement, consider applying and join our innovative journey.

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. The Snowflake Education Services team plays a crucial role in the mission of providing top-notch educational resources and training. The team ensures that learners, both within and outside of our direct customer base, have access to the best materials and training, propelling them towards success in the evolving data-driven landscape. As part of Snowflake's commitment to empower the next generation of data professionals, we envision democratizing our education program for university students and professors by providing a wide range of training and support resources. This is a remote role with preference to candidates currently located in East Coast. About The Role: This is a pivotal, high-impact role at the intersection of technology, education, and academic community growth. We are seeking a talented data professional to be the leading Technical Evangelist that will educate the academic community and the Technical Owner of our creative and compelling content, designed to inspire and serve students and educators. You will introduce Snowflake, with a strong focus on AI, Machine Learning, Data Analytics, and Data Engineering, to academic leaders, educators, and students. Success will be measured by your ability to: * Drive the integration of Snowflake technology into academic curricula worldwide and teach and mentor students and educators in core Snowflake data and AI skills. * Create, execute, and support compelling, hands-on learning experiences through industry talks, projects, datathons, and hackathons. * Enable students to prepare for industry certification, such as the SnowPro certification, through relevant educational content. Key Responsibilities (The Tri-Focus) 1. Technical Advocacy and Enablement * Evangelize Snowflake: Act as a technical advocate by leading and engaging with academia through course delivery, presentations, AI seminars/talks, workshops, hackathons, and other interactive technical events. * Drive Educator Enablement: Provide technical resources and training to educators to enhance their ability to teach the Snowflake, cloud computing, and AI technology stack. * Student Mentorship & Support: Actively mentor and provide technical support for student enablement activities, including capstone projects, datathons, hackathons, and competition or challenge events. 2. Technical Content Ownership & Experiential Learning * Design and Build Starter Kits: Serve as the technical owner for experiential learning content by creating high-quality starter kits and sample solutions for capstone projects, student projects, hackathons, and datathons. * Showcase Cutting-Edge Features: Develop compelling content that specifically highlights Snowflake's AI capabilities and other key features. * Source and Integrate Data: Source appropriate open datasets to facilitate compelling and realistic learning experiences for students and educators. * Generate Creative Outreach Content: Create high-quality, engaging technical content to support the Academia program's evangelism and curriculum integration efforts (e.g., technical marketing assets, presentation components). * Content Refinement: Evaluate and adapt technical content created by Snowflake Subject Matter Experts (SMEs) into high-quality, engaging academic learning materials, focusing on clarity, flow, code quality, and visual appeal. 3. Academic Partnership & Curriculum Integration * Curriculum Leadership: Collaborate with educators and academic leaders to establish robust connections that drive the integration of Snowflake into academic coursework, with a strong focus on AI, analytics, and data engineering areas. * Cultivate Strategic Growth: Build and grow strategic partnerships with higher education institutions and educators to significantly expand the reach of Snowflake technology within the academic community. Basic Qualifications * Bachelor's degree in Computer Science, Data Analytics, Data Science, Machine Learning, Data Engineering, or a related technical field. * Strong written and verbal communication skills, with the ability to work independently in a remote position, collaboratively with academics, and demonstrate initiative. * 5+ years of experience in programming languages Python and SQL, and in databases such as SQL and analytic databases. * 3+ years of experience teaching in the fields of AI, data analytics, data science, and data engineering. * Proficient in Snowflake or similar native cloud data services and data platforms. * Demonstrated ability to adapt to new technologies and learn quickly to keep abreast of Snowflake and the AI ecosystem's rapidly evolving technology stacks. Ability to incorporate new features and capabilities into educational content. * Experience with source control tools Git and GitHub and coding project management tools like Jira. * Experience with AI assistant tools, such as coding tools like Co-pilot/Cursor and AI-assisted presentation/content creation tools. Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com The following represents the expected range of compensation for this role: * The estimated base salary range for this role is $116,000 - $152,200. * Additionally, this role is eligible to participate in Snowflake's bonus and equity plan. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits. To comply with pay transparency requirements and other statutes, you can notify us if you believe that a job posting is not compliant by completing this form.

Automation via Integration, this role will understand the Restful API integration between Sunbird Software and other vendors to integrate data between those systems. * Automate data migrations. Create and maintain scripted tasks that populate Sunbird databases. * Create, diagnose, test, and debug automation tools, and include recommendations for operation. Program, modify, and develop scripts. * Integrate data center facilities items and computer hardware into Sunbird DCIM software. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities include: * Integration customers' existing software via Restful API to Sunbird Software. * Integrate customers' existing facility management devices; generators, air conditioners into Sunbird DCIM software. * Develop analysis code and debugging in Python Request, Pandas, and other API libraries. * Introduction to object-oriented programming. * Analyze, scrub, and migrate data from external source to DCIM (Data Center Infrastructure Management) API's. * Processing and correcting raw data for further analysis. * Version control of code creation, such as GitHub * Introductory level knowledge of Power Shell * Introductory level knowledge of command line use in Linux and Windows * Demonstrated basic technical knowledge of: * SQL Scripting * Python Scripting * MS Excel xls/csv file creation * Restful API * Swagger REQUIREMENTS/QUALIFICATIONS * Initiative to create process improvement tools with little or no supervision. * Self-motivated and driven to succeed, ability to learn and apply new skills quickly. * High technical aptitude and understanding of project interdependencies of equipment/data/teams/workflow. * Attention to detail. * Excellent customer-facing project management, analysis, troubleshooting, and technical skills. * Ability to work flexible hours and the ability to adapt/multi-task/manage changing priorities. * Good oral/written communication and interpersonal skills required. * Strong time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date. * Ability to write documentation of a technical nature that is clear, concise, and effective. DESIRED KNOWLEDGE/SKILLS * Programming Languages: Python (Requests, Pandas), JavaScript, PowerShell. C++, C# * Tools: GitHub, Jira, Excel, IDE (ie. Vs code, Spyder) * OS: Windows, Linux * Restful API Helpful but NOT required: * CMDB software; Cherwell, Remedy, Erracent * NetSuite, Slack, Power BI, Netbox * Solar Winds * ServiceNow * Splunk

Job DescriptionThe Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the assigned territory in US, by engaging, qualifying, and nurturing leads. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure. Key Responsibilities Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions. Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements. Conduct outbound prospecting to identify and develop new business opportunities within the target regions. Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system. Schedule and deliver remote product demonstrations. Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates. Consistently achieve or exceed monthly and quarterly sales targets and KPIs. Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software Provide excellent customer service and build long-term relationships with clients. Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes Key Requirements Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors. Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment. Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online. Strong organizational skills and attention to detail, with experience using CRM systems. Self-motivated, results-driven, and comfortable working independently in a remote setting. Knowledge of the data center, IT, or SaaS markets is advantageous but not essential. WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative To learn more, What is DCIM Software: ***************************** What are customers saying about Sunbird: *************************** Why work at Sunbird: *************************** Interested? Read on for additional details about this opportunity to join our amazing team! Sunbird is an EEO/AA/ADA/Veterans employer. Powered by JazzHR Erh0ilVhYz

Technical Analyst intern will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases. They will participate in improving documentation for customer success. Provide troubleshooting and analysis of software bugs for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES Using a ticketing system - submitting, updating, closing tickets in a timely fashion. Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision. Setup and configure Sunbird's DCIM suite including dc Track and Power IQ. Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s). Analyze, scrub and migrate data from current source to DCIM database. Develop and enhance documentation to enrich a customer's experience. Assist with software testing when new features and fixes are completed by engineering team. Facilitate timely resolution of customers' issues by logging and maintaining resolution status in corporate tracking system working under supervision. Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird's software suite enhancements. Editing and working with AutoCAD and Visio drawings. Create and/or edit models under supervision. Data center surveys and audits REQUIREMENTS/QUALIFICATIONS Associates degree in a technical discipline or equivalent experience. One year experience providing customer support for a technical environment. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Demonstrated basic technical knowledge of: Computer hardware (rack servers, PDUs, and cabling) Windows 7 / Windows 10 MS Excel xls/csv file creation Ability to work flexible hours with the possibility of travel up to 10%. Accountability and the ability to adapt/multi-task/manage changing priorities. Self-motivated, ability to learn and apply new skills quickly Good oral/written communication and interpersonal skills required. Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction. DESIRED SOFTWARE SKILLS/KNOWLEDGE Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc. General database SQL knowledge Sunbird is an EEO/AA/ADA/Veterans employer. Job Type: Full-time WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Work from home

Job Description Sunbird is seeking a Data Center Automation Specialist with facility equipment knowledge to data transfer from integrations of Sunbird's DCIM Software platform and facility intelligence. Sunbird's Plugin team focused on designing, building, and maintaining standard and dynamic plug-ins. The chosen candidate will specialize in using SNMP MIB analysis and accurate data mapping, as well as supporting advanced power scenarios to ensure integration(s) remain stable across device changes and product releases. Essential Duties and Responsibilities Design, build, and maintain structured and unstructured dynamic plug-ins for Sunbird DCIM software. Analyze SNMP MIBs to determine the correct Object Identifier mappings for circuits, phases, and ratings. Perform SNMP walks and table analysis to validate device behavior and data consistency. Implement circuit position, circuit pole position, panel layout, and phase-aware mappings. Troubleshoot incorrect readings caused by indexing, phase order, or panel layout differences. Support complex power devices including power panels, floor PDUs, multi-pole breakers, and three-phase systems. Validate plug-in behavior during panel reconfiguration scenarios and device changes. Debug and correct data issues using raw walk data, logs, and JSON output. Create and maintain internal documentation for plug-in logic, edge cases, and testing steps. Collaborate with engineering and services teams on new plug-in features and fixes. Support customer-facing testing and troubleshooting for plugin-related issues. Maintain version control for plug-in scripts, test data, and tooling. Requirements and Qualifications Associate degree in a technical discipline or equivalent experience. Familiar with developing or supporting SNMP-based integrations or monitoring systems. Understanding of SNMP concepts including MIB files, OIDs, tables, indexes, and walks. Working knowledge of data center power infrastructure including panels, breakers, PDUs, poles, and phases. Ability to read and debugging raw SNMP walk output. Working knowledge of Python for data analysis and troubleshooting. Understanding of MIB browser tools for SNMP inspection and validation. Comfort working in Linux and Windows command-line environments. Strong analytical and troubleshooting skills with attention to data accuracy. Ability to document complex technical behavior clearly for internal teams. Self-driven, adaptable, and comfortable working with evolving requirements. Strong written and verbal communication skills. Reports to the office daily. About Sunbird We are all about delighting our clients and live/breathe the end client/user experience We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer. Powered by JazzHR D4pmVigRdl

Automation via Integration, this role will understand the Restful API integration between Sunbird Software and other vendors to integrate data between those systems. Automate data migrations. Create and maintain scripted tasks that populate Sunbird databases. Create, diagnose, test, and debug automation tools, and include recommendations for operation. Program, modify, and develop scripts. Integrate data center facilities items and computer hardware into Sunbird DCIM software. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsibilities include: Integration customers' existing software via Restful API to Sunbird Software. Integrate customers' existing facility management devices; generators, air conditioners into Sunbird DCIM software. Develop analysis code and debugging in Python Request, Pandas, and other API libraries. Introduction to object-oriented programming. Analyze, scrub, and migrate data from external source to DCIM (Data Center Infrastructure Management) API's. Processing and correcting raw data for further analysis. Version control of code creation, such as GitHub Introductory level knowledge of Power Shell Introductory level knowledge of command line use in Linux and Windows Demonstrated basic technical knowledge of: SQL Scripting Python Scripting MS Excel xls/csv file creation Restful API Swagger REQUIREMENTS/QUALIFICATIONS Initiative to create process improvement tools with little or no supervision. Self-motivated and driven to succeed, ability to learn and apply new skills quickly. High technical aptitude and understanding of project interdependencies of equipment/data/teams/workflow. Attention to detail. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Ability to work flexible hours and the ability to adapt/multi-task/manage changing priorities. Good oral/written communication and interpersonal skills required. Strong time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date. Ability to write documentation of a technical nature that is clear, concise, and effective. DESIRED KNOWLEDGE/SKILLS Programming Languages: Python (Requests, Pandas), JavaScript, PowerShell. C++, C# Tools: GitHub, Jira, Excel, IDE (ie. Vs code, Spyder) OS: Windows, Linux Restful API Helpful but NOT required: CMDB software; Cherwell, Remedy, Erracent NetSuite, Slack, Power BI, Netbox Solar Winds ServiceNow Splunk

Job DescriptionTechnical Analyst intern will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases. They will participate in improving documentation for customer success. Provide troubleshooting and analysis of software bugs for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES Using a ticketing system - submitting, updating, closing tickets in a timely fashion. Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision. Setup and configure Sunbird's DCIM suite including dc Track and Power IQ. Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s). Analyze, scrub and migrate data from current source to DCIM database. Develop and enhance documentation to enrich a customer's experience. Assist with software testing when new features and fixes are completed by engineering team. Facilitate timely resolution of customers' issues by logging and maintaining resolution status in corporate tracking system working under supervision. Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird's software suite enhancements. Editing and working with AutoCAD and Visio drawings. Create and/or edit models under supervision. Data center surveys and audits REQUIREMENTS/QUALIFICATIONS Associates degree in a technical discipline or equivalent experience. One year experience providing customer support for a technical environment. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Demonstrated basic technical knowledge of: Computer hardware (rack servers, PDUs, and cabling) Windows 7 / Windows 10 MS Excel xls/csv file creation Ability to work flexible hours with the possibility of travel up to 10%. Accountability and the ability to adapt/multi-task/manage changing priorities. Self-motivated, ability to learn and apply new skills quickly Good oral/written communication and interpersonal skills required. Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction. DESIRED SOFTWARE SKILLS/KNOWLEDGE Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc. General database SQL knowledge Sunbird is an EEO/AA/ADA/Veterans employer. Job Type: Full-time WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Work from home Powered by JazzHR OEsdt1dSmj

Job DescriptionTechnical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases. They will participate in improving documentation for customer success. Provide troubleshooting and analysis of software bugs for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES Using a ticketing system - submitting, updating, closing tickets in a timely fashion. Researching, resolving and responding to customer questions received via telephone, email or support portal working under supervision. Setup and configure Sunbird's DCIM suite including dc Track and Power IQ. Accurately research technical specifications and images for IT and data center equipment located throughout any given data center environment(s). Analyze, scrub and migrate data from current source to DCIM database. Develop and enhance documentation to enrich a customer's experience. Assist with software testing when new features and fixes are completed by engineering team. Facilitate timely resolution of customers' issues by logging and maintaining resolution status in corporate tracking system working under supervision. Participate in online training session for clients and partners to maintain up-to-date knowledge of Sunbird's software suite enhancements. Editing and working with AutoCAD and Visio drawings. Create and/or edit models under supervision. Data center surveys and audits REQUIREMENTS/QUALIFICATIONS Associates degree in a technical discipline or equivalent experience. One year experience providing customer support for a technical environment. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Demonstrated basic technical knowledge of: Computer hardware (rack servers, PDUs, and cabling) Windows 7 / Windows 10 MS Excel xls/csv file creation Ability to work flexible hours with the possibility of travel up to 10%. Accountability and the ability to adapt/multi-task/manage changing priorities. Self-motivated, ability to learn and apply new skills quickly Good oral/written communication and interpersonal skills required. Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction. DESIRED SOFTWARE SKILLS/KNOWLEDGE Microsoft Office Suite including Outlook, Word, Excel, Access, Visio and Project Zoom Conference Software, Fresh Desk Ticketing Software, Skype, Fresh Chat, Jira, MS Teams, Slack, Web Browswer Configurations, etc. General database SQL knowledge Sunbird is an EEO/AA/ADA/Veterans employer. Job Type: Full-time WHY SUNBIRD? We are all about delighting our clients and live/breathe the end client/user experience We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day We have amazing PTO Policy that allows you to take care of yourself and your family We offer medical, dental, vision and life insurance to eligible employees We believe in collaboration, teamwork, creativity and taking initiative Interested? Read on for additional details about this opportunity to join our amazing team! - What is DCIM Software: ***************************** - What are customers saying about Sunbird: *************************** - Why work at Sunbird: *************************** Sunbird is an EEO/AA/ADA/Veterans employer. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Work from home Powered by JazzHR Wz51ahw43o

Job DescriptionAutomation via Integration, this role will understand the Restful API integration between Sunbird Software and other vendors to integrate data between those systems. Automate data migrations. Create and maintain scripted tasks that populate Sunbird databases. Create, diagnose, test, and debug automation tools, and include recommendations for operation. Program, modify, and develop scripts. Integrate data center facilities items and computer hardware into Sunbird DCIM software. ESSENTIAL DUTIES AND RESPONSIBILITIESResponsibilities include: Integration customers' existing software via Restful API to Sunbird Software. Integrate customers' existing facility management devices; generators, air conditioners into Sunbird DCIM software. Develop analysis code and debugging in Python Request, Pandas, and other API libraries. Introduction to object-oriented programming. Analyze, scrub, and migrate data from external source to DCIM (Data Center Infrastructure Management) API's. Processing and correcting raw data for further analysis. Version control of code creation, such as GitHub Introductory level knowledge of Power Shell Introductory level knowledge of command line use in Linux and Windows Demonstrated basic technical knowledge of: SQL Scripting Python Scripting MS Excel xls/csv file creation Restful API Swagger REQUIREMENTS/QUALIFICATIONS Initiative to create process improvement tools with little or no supervision. Self-motivated and driven to succeed, ability to learn and apply new skills quickly. High technical aptitude and understanding of project interdependencies of equipment/data/teams/workflow. Attention to detail. Excellent customer-facing project management, analysis, troubleshooting, and technical skills. Ability to work flexible hours and the ability to adapt/multi-task/manage changing priorities. Good oral/written communication and interpersonal skills required. Strong time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date. Ability to write documentation of a technical nature that is clear, concise, and effective. DESIRED KNOWLEDGE/SKILLS Programming Languages: Python (Requests, Pandas), JavaScript, PowerShell. C++, C# Tools: GitHub, Jira, Excel, IDE (ie. Vs code, Spyder) OS: Windows, Linux Restful API Helpful but NOT required: CMDB software; Cherwell, Remedy, Erracent NetSuite, Slack, Power BI, Netbox Solar Winds ServiceNow Splunk Powered by JazzHR PWQ3tsMbdY