M2 Services jobs - 47 jobs

Show! is a start-up in the fresh and thriving streaming industry. We are looking to hire a Sales Representative Intern (non-paid) to join our sales team. Responsibilities for Sales Representative Prospect and qualify new sales leads Schedule meetings and presentations with prospects Create, plan, and deliver presentations on company products Track all sales activities in the company CRM system and keep current by updating account information regularly Communicate customer and prospect product pain points to appropriate departments Maintain a well-developed pipeline of prospects Develop strong, ongoing relationships with prospects and customers Coordinate with other team members and departments to optimize the sales effort Qualifications for Sales Representative Knowledge and/or experience with influencer marketing - a must! Student for Business, Marketing, Communications, or related field 2 years of sales experience Excellent interpersonal skills Highly self-motivated Strong verbal and written communication skills Working knowledge of CRM systems This is an unpaid internship position that may lead to a paid position. This is a fully remote position.

At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless. If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you. The Role As our Head of Communications, you'll shape how Gigs shows up. We are the first in our category and our ambition is to build a beloved brand. In partnership with Gigs' leadership, marketing, people, and product teams, you will design and execute a communications strategy that builds our reputation, attracts enterprise customers, and top talent. Gigs is at a unique inflection point and we have lots of stories to tell. The ideal candidate combines exceptional strategic storytelling skills with strong execution to turn these stories into headlines. What you'll do Build our communications function: Run a communications function that catalyzes Gigs' growth and brand ambitions. Shape and evolve Gigs company narrative: Working closely with internal teams, partners, and customers, you will lead the messaging work that defines how Gigs is perceived. Establish Gigs' executive positioning: Elevate the profiles of Gigs founders and executive team through securing speaking slots, podcast appearances, and media opportunities. Run media and analyst relations: Own and expand our journalist, analyst, and influencer relationships in the US and beyond. Proactively source stories: You'll always be on the lookout for the next announcements, sourcing opportunities across internal and external stakeholders. What We Are Looking For Deep communications and media relations expertise: 10+ years of experience running communications for high-growth tech companies or top-tier agencies. US media insider: You hold strong connections with top US tech and business media: these are just one ping away for you and have an extensive track record of securing impactful coverage. Brand builder: You understand what great looks like when establishing a brand from scratch. Ideally, you have defined narratives for new categories before. Execution oriented: You have a strong execution mindset and are comfortable delivering under tight deadlines, remain calm under pressure, and know how to prioritize. Trusted advisor: You're a calming presence, great listener, and comfortable providing honest guidance on topics within your field: also when selling a “no” or providing alternative options. Before You Apply... The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay. This role probably isn't a fit if: You need a lot of structure, or layers of process to do your best work You prefer to specialize narrowly and wait for direction rather than taking initiative You're uncomfortable making decisions with imperfect information or wearing multiple hats You're looking for a “big company” setup - we're still building many things for the first time But if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters - we'd love to meet you. Work at Gigs At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring. Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together. Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth. What We Offer At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.

The Role The Growth Marketing function at Gigs is focused on scaling our company by driving product adoption, and revenue, by using a data-driven approach to messaging, GTM, and campaigns. We're searching for a data-driven B2B2C marketer who can bring to life the value of connectivity to attract, convert, and retain both businesses and end users. You'll enable ENT sales with content that supports every stage of the funnel-from scalable awareness-driving materials to high-impact conversion and retention content. Post product launch, you'll work with our customers' marketing teams to drive scale. What you will do * Drive consumer love and business impact: Serve as the connective tissue across internal teams (Design, Product, and GTM) and our customers' Marketing and GTM teams to deliver strong launches and sustained end user growth * Develop revenue-driving partner: Co-create campaigns and content with our partners, reaching the consumers buying phone plans through our customers' apps, with a sharp focus on messaging that moves key metrics like activation and retention. * Inform GTM strategy and analytics: Shape GTM and consumer acquisition strategies using internal data and market insights. Build and operationalize measurement to effectively reach and understand US audiences. * Scale our partner marketing engine post-launch: Partner closely with Gigs teams and customers to evolve launch campaigns into always-on programs, maintaining momentum well beyond day one. What we are looking for * 6-8 years of relevant experience: Background in growth, or product marketing, ideally in a fast-paced (consumer) tech environment. * Strong execution: Comfortable building complex campaign flows and optimizing performance through segmentation, channel mix, and timing. * Analytical and metrics-driven: Sharp analytical instincts, with a track record of partnering with Product, Data, and Finance to define success metrics, implement tracking, and measure impact. * Cross-functional collaborator: Energized by working across teams; you enjoy rallying stakeholders, navigating complexity, and keeping momentum high.

JOB TITLE: Custodian SUMMARY: Keeps premises of commercial, retail, airport, hospitality, healthcare, convention centers/arenas or other institutional buildings in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties and responsibilities include the following, (other duties may be assigned): Cleans and polishes lighting fixtures, marble surfaces, and trim. Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. Sweeps, scrubs, finishes, and polishes floor. Cleans rugs, carpets, upholstered furniture, and draperies. · Dusts furniture and equipment. Polishes metalwork. Washes walls, ceilings, and woodwork. Washes windows, door panels, and sills. Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area.

As a QA Engineer Intern, you will work alongside our small team of engineers to develop new features and provide a world-class user experience for our customers. Responsibilities include: Develop and execute against test plans with a focus on automation Help us develop testing tools and build test automation frameworks Hunt down those bugs, reproduce, report, and document them Qualifications Pursuing BS in Computer Science or related field Passionate about QA. Previous QA experience is a big plus Demonstrated ability to work as a self-starter in a collaborative, self-directed manner in a fast-paced environment This is an unpaid internship position that may lead to a paid position. This is a fully remote position.

Job brief We are looking for an HR Intern to perform various administrative tasks and support our HR department's daily activities. HR Intern's responsibilities include updating our employee records with new hire information, screening resumes, and scheduling interviews. If you're interested in kickstarting your career in HR and getting a closer look at how our company approaches payroll, recruiting, and employee development, we'd like to meet you. Ultimately, you will assist in organizing and coordinating our HR policies and procedures. Responsibilities Update our internal databases with new employee information, including contact details and employment forms Gather payroll data like leaves, working hours, and bank accounts Screen resumes and application forms Schedule and confirm interviews with candidates Post, update and remove job ads from job boards, careers pages, and social networks Prepare HR-related reports as needed (like training budgets by department) Address employee queries about benefits (like number of remaining vacation days) Review and distribute company policies in digital formats or hard copies Participate in organizing company events and careers days Requirements Experience as a Staff Assistant or similar junior HR role is a plus Familiarity with HRIS, ATS, and resume databases Experience with MS Office / Google Docs Good understanding of full-cycle recruiting Basic knowledge of labor legislation Organizational skills Student for Human Resources Management or similar field This is an unpaid internship position that may lead to a paid position. This is a fully remote position.

The Role At Gigs, we're building the operating system for mobile services - a platform powering the next generation of connectivity products. Our Fintech customers are at the center of this story. As a Strategic Partner Manager, you'll own and grow our most important fintech relationships. This isn't a standard account management role. It's part commercial growth, part customer success, part business strategy. You'll act as a trusted advisor to executives at fast-scaling fintechs, while ensuring Gigs becomes a critical growth lever for their business. Your mission: drive revenue, retention, and long-term partnership value. What You Will Do Drive growth with our most strategic customers. Own, build, and expand partnerships with Gigs' largest and most complex fintech accounts. Negotiate renewals and expansions, identify new revenue streams, and ensure customers see measurable ROI from Gigs. Act as a trusted advisor. Develop a deep understanding of your customers' businesses, use cases, and KPIs. Anticipate needs, surface risks, and guide them as they scale into new markets, products, and geographies. Operate in a high-growth environment. Roll up your sleeves in a scaling company where playbooks are still being written. Help design and refine processes that enable both Gigs and our customers to grow faster, smarter, and more sustainably. Work cross-functionally. Partner with Go-To-Market, Marketing, Support, Implementation, and Product to deliver seamless launches, campaigns, and product rollouts. Ensure a best-in-class customer experience from onboarding to renewal. Balance commercial acumen with customer success. Own a revenue target and negotiate commercial terms while also focusing on adoption, value delivery, and retention. Bridge the worlds of account management and customer success for long-term growth. What We Are Looking For Experience managing enterprise accounts in B2B2C environments: you've owned relationships with large, complex customers who serve millions of end users - and understand the dual focus on the business customer and their consumers. Fintech expertise. You've partnered with fintech or financial services companies and can navigate regulatory complexity, integration depth, and the pace of innovation in this industry. Commercial ownership. You've carried revenue targets, negotiated contracts, and tracked metrics like NRR, GRR, and ARR. You can link customer success to tangible business growth. High-growth, product-led mindset. You know what it takes to thrive in fast-scaling companies where structure is still being built. You bring agility, creativity, and a builder's mentality. Customer-first orientation. You're motivated by helping customers succeed. You focus on impact, adoption, and value realization - not just renewals. Emotional intelligence & influence. You can build trust with C-level stakeholders, navigate tough conversations with empathy, and drive alignment across complex organizations. Collaborative approach. You actively engage peers across Product, Marketing, Support, and Implementation to orchestrate success. You're a team player who wins through collaboration. Curiosity & adaptability. You love learning new technologies, markets, and customer models. You adapt quickly and thrive in change.

Essential duties and responsibilities include the following, but others may be assigned: *Proactively tour property searching for any potential safety hazards to remedy before accidents occur. *Conduct and document routine safety inspections and audits to identify hazards in our proprietary qualityassurance platform. *Coordinate with TMM team members to clear an spills or hazards. *Spend majority of time in high traffic areas based on high frequency of claims history. *Responsible to map out all GL/WC incidents on a monthly basis and analyze/report all historical trends. *Act as liaison between TMM Housekeeping and other departments such as tenant kiosks, food court tenants,Customer Management. Constantly communicate between departments with common goal of reducing accidentsand injuries to the public and employees. *Utilize caution towels & pop-up caution signs to designate hazards and to help prevent customers from slipping ortripping by cleaning and deploying signage. *Verify that team members consistently follow safety protocols and are using proper personal protective equipment(PPE). *Attend Safety Committee meetings and help coordinate & promote general safety on property. *Assist with educating supervisors and team members on how to follow company standards and health and safetyprotocols more closely. *Attend a regularly scheduled Risk call with Executive Team Members to report all risk claims as well as sharestatistics on hazards identified. *Suggest ideas to make an impact to the overall risk exposure to TMM and evaluate items that can be consideredat other locations. *Visit neighboring accounts as requested by Executive Leaders to conduct risk assessments. *Maintain and update records, such as the OSHA 300 log, accident reports, and safety training documentation. *Investigate accidents and incidents to determine their causes and recommend preventive measures. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION / EXPERIENCE: Minimum of a high school diploma or general education degree (GED); prefer college degree and one to three years of related experience and/or training; or equivalent combination of education and experience. LANGUAGE ABILITY: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATH ABILITY: Proprietary Information | Copyright: January 26, 2021 to Present, Total Maintenance Management Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS: Intermediate computer skills required. Knowledge of Microsoft Office software; Excel, Word, Outlook. SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals and vibration. The employee is occasionally exposed to work in high, precarious places. The noise level in the work environment is sometimes loud. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. *This job description is not a contract for any specific period of time and may be adjusted at the employer's discretion based on changing or newly identified needs of the position.

The Team: The Seasonal Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service. We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience. The Opportunity: As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction. This is an onsite position based at our Beverly Hills, CA Corporate Office. The seasonal position begins in early January 5, 2026 and will go through March 31, 2026. About the Role: Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written Display and implement product knowledge, while conveying the Hermès style, values, and vision Follow-up and resolve all client issues and inquiries in a timely manner Respond to client voicemails Place online orders and follow-up on pending orders Resolve delivery issues related to e-Commerce orders Collaborate with internal partners to ensure resolution and exceed client expectations Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness Maintain confidentiality and company policies for data protection and security Adhere to all Hermès policy & procedures relative to role and responsibilities Uphold high client expectations in every interaction Offer tailored solutions and recommendations to customers Maintain a sophisticated and professional tone in all interactions Possess deep knowledge of luxury goods or services Address concerns efficiently while maintaining brand integrity Foster long-term customer loyalty through exceptional service All other duties as assigned by supervisor Supervisory Responsibility: NO Budget Responsibility: NO Decision Making Responsibility: NO About You: Open availability, Monday through Sunday, with flexibility to meet business needs 1-2 years' experience in a call center or customer service role, including hands-on internships Strong verbal and written communication skills Experience in luxury retail, hospitality, or high-end customer service Ability to manage complex requests with professionalism and discretion Familiarity with CRM systems and call center software Knowledge of Microsoft Excel and Word Team-oriented, assisting peers, mentoring new members, and sharing knowledge Proactive in identifying potential issues and implementing solutions Actively seeks feedback for continuous improvement Ability to exercise sound judgment Strong multitasking and problem-solving capabilities High level of attention to detail to ensure service excellence Bilingual (English/Spanish) skills are a plus Seasonals are paid an hourly rate of US $21.00. A Full-Time Internship will be scheduled for 37.5 hours - 40 hours per week. We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. Company Overview: Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here. Our Commitment: Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

SUMMARY: We are seeking an experienced Onsite Service Technician to perform diagnostics, maintenance, and repair of commercial cleaning equipment, including but not limited to Kärcher, Tennant, and Nilfisk floor machines, as well as high power pressure washers. This role requires strong mechanical and electrical expertise, the ability to work independently, and experience troubleshooting complex systems in the field. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties and responsibilities include the following, (other duties may be assigned): Diagnose and repair electrical, hydraulic, and mechanical issues on cleaning equipment. Manage inventory of both equipment, equipment parts, and tools. Create and provide equipment status reports to site and divisional leadership. Perform preventive maintenance in line with manufacturer schedules. Read and interpret wiring diagrams, schematics, and service manuals. Create and Maintain accurate service records and manage parts usage and inventory. Provide ongoing technical support. Create and maintain training for operators onsite. Ensure all work complies with safety standards and manufacturer specifications. Identify recurring problems and recommend long-term solutions. Collaborate with on-site leaders on efficient equipment practices. Operate and Test all onsite equipment. Operate vehicles to transport equipment WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to toxic or caustic chemicals and vibration. The employee may be exposed to electrical, pneumatic, hydraulic or other power equipment. The employee may be exposed to slippery floors. The work environment is frequently loud. We are proud to offer the following benefits: Insurance : Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident. Paid time off : Sick ( only where required by local requirements and contract agreements ), Paid Leave ( only where required by law or contract agreement ), Vacation, Holidays ( varies by location and contract agreement ), Bereavement Leave ( regular, FT employees onl y), Jury Duty Leave. Bonuses : Employee Recognition Awards, Employee Referral Bonus Program ( hourly employees only ), Bonus Program ( designated management and executive level positions only ). Other : 401K Retirement Savings Plan.

The Role An Implementation Manager is our customers' technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API. The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world's largest Fintechs. Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs' different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development. What you'll do * Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer's use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success. * Key technical contact. You'll work with our customer's engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path. * User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience. * Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline. * Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently. * Product Management. We're creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality. * Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it. What we are looking for * You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You've worked on complex API integrations and you know exactly how to execute them successfully. * You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward. * You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making. * You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses. * You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you're not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.

The Team: The Hermès Palo Alto Boutique opened in 2018 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Manager and will primarily work within the fast-paced sales team to support the client experience. The Opportunity: The Greeter/Host is responsible for greeting customers as they enter the store and assisting them by determining the nature of their visit and directing them throughout the store. This position is stationed at the entrance to the store to warmly greet clients as they enter the boutique. About the Role: Offer a warm welcome by personally greeting every visitor that enters and leaves the boutique Serve as the Host of the boutique and model the company vision of providing extraordinary service to all Be curious and take a genuine interest in the client's needs and expectations, guiding them to the appropriate location of merchandise or member of the team Create an atmosphere of helpfulness and cooperation and handle all difficult situations with grace and composure Collaborate closely with the rest of the boutique team with active communication of appointment arrivals to all departments: selling, operations, and asset protection Maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations Support with phone call appointment requests, schedule entry of team, assigning appointment requests and resolving appointment conflicts Demonstrate generosity and anticipate client's needs: umbrella storage, assisting boutique guests with beverage service, and escorting clients to the door or car with shopping bags as necessary Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the wait time is minimized to receive service All other duties assigned by supervisor Supervisory Responsibility: NO Budget Responsibility: NO Decision Making Responsibility: NO About You: Communication skills must be strong, and approach must be gracious and warm Excellent customer service skills are required with a friendly attitude for all interactions with clients Similar experience in the Customer Service, Retail, or Service sector Ability to work a flexible schedule according to needs of the business Demonstrates attention to detail and keeps personal workspace organized Ability to provide basic information about the neighborhood, store services and other customer inquiries Knowledge of languages in addition to English is a plus Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally Solid knowledge of Microsoft Office (Word, Excel, PowerPoint) High-touch customer service standards and hospitable approach Proactivity in taking care of customers in a calm, professional, and polite manner Versatility and priority management High attention to detail Enthusiasm, self-confidence, and motivation The hourly rate for this position is $23.50-$27.00. Actual rates are determined based on the job, location, and individual experience. We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations Company Overview: Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here. Our Commitment: Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.

Summary: Keeps premises of commercial, retail, airport, hospitality, healthcare, convention centers/arenas or other institutional buildings in clean and orderly condition by performing the following duties. Essential Duties and Responsibilities include the following (Other duties may be assigned.): Cleans and polishes lighting fixtures, marble surfaces, and trim. Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas. Sweeps, scrubs, finishes, and polishes floor. Cleans rugs, carpets, upholstered furniture, and draperies. Dusts furniture and equipment. Polishes metalwork. Washes walls, ceilings, and woodwork. Washes windows, door panels, and sills. Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places and fumes or airborne particles. The noise level in the work environment is sometimes loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. We are proud to offer the following benefits: Insurance : Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident. Paid time off : Sick ( only where required by local requirements and contract agreements ), Paid Leave ( only where required by law or contract agreement ), Vacation, Holidays ( varies by location and contract agreement ), Bereavement Leave ( regular, FT employees onl y), Jury Duty Leave. Bonuses : Employee Recognition Awards, Employee Referral Bonus Program ( hourly employees only ), Bonus Program ( designated management and executive level positions only ). Other : 401K Retirement Savings Plan.

The Role As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly. In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers. This role is located in our New York hub. What You Will Do Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring. Troubleshoot Connectivity - Serve as the domain expert for network-related incidents. Whether it's a failed SIM activation or an outage, you will diagnose the issue and guide customers to a resolution. Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently. Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed. Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard. What We Are Looking For Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users. Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows. Problem-Solving Mindset - You don't just follow a runbook, you are comfortable investigating ambiguity and finding answers in a fast-changing environment. Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers. Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision. Salary Range: $150000 - $180000 USD

We are looking for a Community Manager intern to join our team. If you are tech-savvy, experienced in social media, PR, and promotional events, we would like you on our team. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a "people person" with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications. Responsibilities Build and grow our streamers community Set and implement social media and communication campaigns to align with marketing strategies Provide engaging text, image, and video content for social media accounts Respond to comments and customer queries in a timely manner Monitor and report on feedback and online reviews Organize and participate in events to build community and boost brand awareness Liaise with Development and Sales departments to stay updated on new products and features Build relationships with customers, potential customers, industry professionals, and journalists Stay up-to-date with digital technology trends Requirements Experience and knowledge of the live streaming industry and services (Twitch, YouTube Live, Facebook Gaming, etc.) Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter) Excellent verbal communication skills Excellent writing skills Hands-on experience with social media management for brands Ability to interpret website traffic and online customer engagement metrics Knowledge of online marketing and marketing channels Attention to detail and ability to multitask A degree (or a student) in Marketing or a relevant field This is an unpaid internship position that may lead to a paid position. This is a fully remote position.

The Role A Solutions Engineer is our customers' technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API. The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world's largest Fintechs. Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs' different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development. What you'll do * Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer's use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success. * Key technical contact. You'll work with our customer's engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path. * User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience. * Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline. * Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently. * Product Management. We're creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality. * Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it. What we are looking for * You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You've worked on complex API integrations and you know exactly how to execute them successfully. * You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward. * You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making. * You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses. * You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you're not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.

The Team: The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Regional Vice President Retail - Pacific West and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Opportunity: The Managing Director is responsible for successfully running all aspects of the business including building sales, identifying opportunities, client development and service, coaching and counseling of staff, operational controls, etc. All other duties as assigned by the supervisor. About the Role: Oversees management team and ensures that they are well informed, trained and aligned in approach Provides strategy for team motivation, orchestrates change as needed, drives results through excellent people management Maintains at all times high morale and drive to achieve results Provides timely, thoughtful and appropriate analysis of business opportunities and the corresponding strategy for the development of the boutique Manages the buying through preparation, strategy and execution of the buy Ensures the highest level of service, coaching staff and management for increased performance Conducts/supervises the monthly touch base sales coaching process, effectively coaching for optimal results Addresses all issues effecting the boutique in a timely and thoughtful manner, delegating and following up as necessary Effectively partners with all corporate departments, metier heads etc. to make sure the boutique is well supported in achieving its goals Maintains an active database of candidates for boutique. Recruits, interviews and selects appropriately Embraces and supports all company initiatives, contests, programs Full responsibility for P&L, sales goal and inventory results Full responsibility for training of staff, communication and adherence to policy Maintains active HR notes on team performance and is responsible to write annual evaluations for direct reports in addition to guiding managers for all boutique reviews Manage stock for qualitative and quantitative maintenance respecting best sellers, aged inventory, and MOS guidelines Active partner with Communications Team to organize relevant Events that build client relationships and reflect the spirit of the House Work closely with VM team to ensure exceptional standards are always respected and new product stories are always highlighted Be fully aware of market trends and ensure Floor Managers conduct regular competitive shopping Supervisory Responsibility: YES Ability to represent Leadership of entire store. Observant of support team, and Guard team productivity and adherence to policy. Ability to gain partnership on store needs, and lead the team. Budget Responsibility: YES P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget. Also responsible for shrinkage and loss prevention company goals. Decision Making Responsibility: YES Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts, etc. About You: Minimum 5 years prior Store Management experience, or flag ship Assistant Store Manager Experience Previous buying experience relative to Managing Director responsibility Individual Management of multi person teams Prior reporting functions to Executive management and Merchant levels Bachelor's Degree preferred Demonstrated experience running a high volume store Driver of sales, enthusiastic, high energy. Natural and dynamic leader of a team Impeccable standards of service and experience with a luxury/quality seeking clientele Natural elegance in communication to all levels with particular experience interacting with high level company executives and handling frequent store visits Proven ability to supervise and develop other high level members of store management Operationally sound Strategic, open to new ideas, not fearful of change Ability to motivate and maintain morale of team even in challenging circumstances. Is not afraid of conflict. Good delegator with excellent follow up skills but able to truly empower other managers Ability and desire to form strong partnerships across the organization. Sees the value in others opinions Great sense of personal style and passion for our brand and heritage Sensitivity to a multi-cultural environment and experience working with France or other European brands Exceptional merchant with previous buying experience and strength in managing buying process preferred Sense of humor. Does not take self too seriously or demonstrate arrogance. Humble nature, refined, understated, discrete Kind but effective management style. Does not manage by fear or intimidation. Comfortable with fast paced environment. Ability to prioritize effectively. Knowledge of French language helpful Travel required, 4-5 weeks annually to Paris Ability to lift between 0-25 lbs. without assistance. We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. The range for this role is $153,651 - $199,252. Actual rates are determined based on the job, location, and individual experience. Company Overview: Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here. Our Commitment: Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.

The Team: Acting as a trusted partner to all business areas of Hermès Americas, HOP IT Team leads comprehensive technology delivery, innovation and support across the entire systems landscape in the region. Leveraging collaborative partnerships with business stakeholders, Hermès Group IT team in Paris, and several strategic partners, the scope of our work includes: Maintaining all regional technical infrastructure such as networks, computing, datacenters, connectivity, and mobile technologies Delivering sustainable technology solutions for company's supply chain operations Supporting enterprise systems including Finance & HR solutions Participating in global initiatives to ensure alignment and compliance with Group IT policies Providing end user support across all of company's offices, stores, and distribution centers Enabling information security and compliance in accordance with PCI and other regulations The Internship Program: For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H! As part of Generation H , you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project. The internship is scheduled for January 12 - June 26, 2026 and may be Full-Time or Part-Time to accommodate your academic schedule. All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located at our Beverley Hills Corporate Office. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week. About the Role: Support with IT equipment needs in the LA corporate office, including helping with physically placing computers, monitors, and peripherals at designated user workstations according to floor plans or layout instructions. Learn how to configure laptops for users, ensuring all necessary software and applications are installed and functional. Assist with setting up users on network systems, including creating user accounts, assigning permissions, and ensuring access to necessary resources. Map printers to users' workstations, ensuring proper connectivity and functionality. Gain knowledge of how to update software and firmware on all devices to comply with standards and security protocols. Help with setting up email accounts and configure computer profiles for users, including personalized settings and preferences. Gain hands-on experience by providing user training and support as needed for IT-related tasks and systems. Help coordinate and schedule office activities related to IT, such as equipment deliveries, installations, and testing. Troubleshoot any technical issues or challenges encountered during the office move project, escalating as necessary to ensure timely resolution. Help maintain detailed documentation of IT-related tasks, configurations, and user setups for reference and future use. Cross-collaborate with various IT partners to gain exposure to different facets of IT. About You: Enrolled in an Associates, Bachelor's, or Master's Degree program, ideally in a field related to the internship Strong communication skills Ability to work with an international team Willingness to learn We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. As an independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films “Footsteps Across the World” available on our website. Link here . Our Commitment Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at *************** . Please do not submit resumes or applications to this email address.

The Team: The Hermès Topanga boutique opened in 2023 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Opportunity: The primary responsibilities of a Selling Supervisor are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique. All other duties as assigned by the supervisor. About the Role: Sales Objectives Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target. Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc. Provides assistance as need in inventory preparation. POS Responsible for processing and ensuring the accuracy of all transactions (including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis), SKUs, monetary payment and client verification and the administrative support of after sales service when needed. Partners with management on POS decisions and preparation of opening and closing procedures. Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported. Approval of returns and exchanges. Secure Management approval for any exceptional requests. Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day. Maintain cleanliness and organization of workstation at all times. Asset Protection Responsible for opening and closing procedures including store access, alarm protocols, till closing, employee sign in sheets and bag checks in conjunction with AP as applicable. Ensure key log controls are maintaining daily in partnership with AP. Practices appropriate AP techniques and follow all guidelines for key control and merchandise security. Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management). Customer Service Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS. Supervisory Responsibility: NO Budget Responsibility: NO Decision Making Responsibility: NO About You: 2+ years of experience in sales and/or supervisory capacity, experience in a luxury environment preferred Strong leadership and communication skills Even-tempered with ability to continuously multi-task Self-starter and able to work independently while balancing collaboration with a team Strong organizational skills Open availability to accommodate needs of the business Ability to lift between 0-25 lbs. without assistance The range for this position is $28.16 - $31.12. Actual rates are determined based on the job, location, and individual experience. Hermès Benefits Overview: Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including: Commission and bonus incentives based on sales performance Medical, Dental, Vision Life Insurance and Disability Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time) Paid Parental Leave and Transition Time 401(k) and Roth Retirement Plan with company matching and profit sharing Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance) Product discount and EAP resources Access to Calm App, Health Advocate, Family Building Support, and more! We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. COMPANY OVERVIEW Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. OUR COMMITMENT Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.