Food Technologist
M2 Ingredients job in Vista, CA
This is a full-time, on-site position in our Vista, CA office. Unfortunately, we are not able to offer visa sponsorship at this time.
At M2 Ingredients, we're passionate about our mission to harness the amazing power of mushrooms for healthier lives.
We are the leading vertically integrated organic functional mushroom solution provider in the Western Hemisphere. From spore to solution, we grow our portfolio of functional mushrooms in a state-of-the-art indoor facility in Vista, California-ensuring consistency, purity, and quality at every stage.
Since 2010, we've partnered with some of the most innovative global brands in the supplement, beverage, and food industries, providing functional mushroom ingredients that deliver real results. Our founders-Dr. Sandra Carter, a health and wellness expert with a PhD in preventative medicine, and Steve Farrar, a mycologist with over 30 years of cultivation experience-remain actively involved in the business and continue to shape the future of functional wellness.
Join us and be part of a team that's redefining how the world experiences mushrooms-backed by science, driven by purpose, and committed to quality.
Position Summary
The Food Technologist will work closely with the M2 Ingredients Sales Team and New Product Development Team to create and validate novel functional mushroom ingredient products. This role requires a hands-on, solutions-focused scientist who is both creative and technically strong. The ideal candidate is passionate about innovation, thinks abstractly, and enjoys solving complex formulation challenges across a variety of product categories.
The Food Technologist will perform duties in accordance with industry specific regulations, Global Food Safety Initiative Standards, Hazard Analysis and Critical Control Points Certification, Good Manufacturing Practices, Standard Operating Procedures, Quality Standards, performance expectations as well as Workplace Health and Safety Policies and Procedures.
The Food Technologist plays a key role in supporting changes and improvements in performance, food safety and quality. Partnering with Scientific Affairs and cross functional fields, the Food Scientist will support overall food safety and quality culture ensuring Safe & Quality Products.
Essential Duties and Responsibilities
Collaborate with M2 Ingredient's new product development team and external processors to develop innovative functional mushroom ingredients
Develop and deliver high-quality product prototypes to support strategic sales opportunities and customer sampling requests
Design and execute experiments to validate functionality and stability of mushroom materials in various finished product applications
Maintain detailed formulation records and experimental data, including version control and compliance with regulatory standards
Present formulation outcomes and recommendations to internal scientific and cross-functional teams
Collaborate with external co-manufacturers and suppliers to support commercialization projects
Source ingredients, manage sample inventory, and document all formulations and testing outcomes
Qualifications
Bachelor's degree (BSc) in Food Science, Biology, Biochemistry, or a related scientific discipline
3-5 years of hands-on formulation experience in food, beverage, or natural supplements
Demonstrated experience with a variety of formats such as ready-to-drink (RTD), ready-to-mix (RTM), bars, confections, and cosmetics/personal care
Experience managing relationships with external manufacturers or development partners
Strong knowledge of food safety standards and regulatory frameworks (e.g., FDA cGMP, HACCP, BRCGS)
Excellent communication skills with the ability to explain scientific concepts clearly to technical and non-technical audiences
High attention to detail, strong organizational skills, and ability to manage multiple projects in a fast-paced environment
Experience with commercial extraction processes is a plus
Experience with enzymatic digestion is a plus
Why You'll Love Working Here
We believe our people are our greatest ingredient, and we're proud to offer a benefits package that supports your health, your life, and your future. When you join M2 Ingredients, you're joining a company that invests in you.
Here's what you can expect:
Generous Paid Time Off (PTO) and Sick Leave
Comprehensive Medical, Dental & Vision Insurance
Health Savings Account (HSA)
Paid Parental/ Maternity Leave
Long-Term Disability Coverage
Company-Paid Life and AD&D Insurance
Voluntary Life Insurance Options
Employee Assistance Program (EAP)
401(k) with Company Contribution
At M2 Ingredients, wellness isn't just something we create-it's something we live.
COMPENSATION & BENEFITS
This full-time role will receive a competitive salary + benefits, including medical, dental, vision, PTO, 401k match. This position's anticipated annual pay range is $85,000 to $105,000 plus a 10% bonus. Equity incentives also will be considered. Various factors are considered when determining an individual's compensation-including a candidate's professional background, education, certifications, experience, professional licenses, and location. Final offer amounts may vary from the amounts listed. We neither ask for nor consider the salary history of applicants.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Food Safety & Quality Assurance Scientist
M2 Ingredients Inc. job in Vista, CA
Job DescriptionDescription:
Food Safety & Quality Assurance Scientist
About the Company
We are passionate about our mission to harness the amazing power of mushrooms for healthier lives.
M2 Ingredients is the leading vertically integrated organic functional mushroom solution provider in the Western Hemisphere. We grow our portfolio of functional mushrooms indoors in our controlled, state-of-the-art facility in Vista, CA. M2 Ingredients sells its functional ingredients to global brands in the supplement, beverage and food channels.
M2 Ingredients was founded in 2010 by Sandra Carter, a health and wellness expert with a PhD in preventative medicine, and Steve Farrar, a mycologist with over 30 years of experience in growing mushrooms. Both founders are active in the business.
Position Summary:
The Food Safety and Quality Assurance (FSQA) Scientist has the responsibility of addressing productivity, Food safety and Quality issues through data collection, analysis and corrective actions planning. The FSQA Scientist will be part of New Product Development Team ensuring products meet required regulations and compliances from inception to new product. The FSQA Scientist will act as the company quality and regulatory point person.
The FSQA Scientist will perform duties in accordance with industry specific regulations, Global Food Safety Initiative Standards, Hazard Analysis and Critical Control Points Certification, Good Manufacturing Practices, Standard Operating Procedures, Quality Standards, performance expectations as well as Workplace Health and Safety Policies and Procedures.
Essential Duties and Responsibilities:
Manage and maintain all databases and data trending required by the FDA and certification agencies.
Manage environmental monitoring programs and issue data trends and recommendations for corrective actions.
Project manage corrective actions initiatives and ensure timely resolution through cross functional collaboration.
Lead monitoring, data collection and propose corrective actions related to mushroom cultivation challenges.
Collaborate with the R&D and mycology team on new product development through data collection and analysis.
Manage HACCP program including updates in documentation, monitoring CCPs and corresponding audits.
Responsible for participating in the investigation of customer complaints and providing data to complete the associated CAPAs.
Participate in any ingredient withdrawals through the investigation and data analysis.
Support in responding to regulatory and food safety/QA questions from M2 customers.
Responsible for any lab / testing questions for Customers.
Responsible for maintaining updated internal and external specifications and other relevant regulated documents.
Support the FSQA Director and Regulatory through regulatory audits for our facilities (Organic, BRC, FDA, Kosher, Non-GMO Project and NASC).
Responsible for reporting on food safety and/or quality problems to personnel with the authority to initiate corrective actions.
Responsible for developing/improving food safety programs and procedures.
Qualifications:
BSc. in Food Science, Biology, Biochemistry or other relevant fields
Approximately 5 yrs of experience in R&D and/or FSQA role in the food or dietary supplement industry
Experience in participating or leading environmental monitoring programs.
Experience in data analysis and data trending as part of manufacturing FSQA programs.
Strong understanding in HACCP, and GFSI knowledge is preferred.
Previous experience working in the dietary supplement industry as an asset.
Ability to work cross functionally and to manage external contractors.
COMPENSATION & BENEFITS
This full-time role will receive a competitive salary + benefits, including medical, dental, vision, PTO, 401k match. This position's anticipated annual pay range is $95,000 - $110,000 plus an annual bonus. Various factors are considered when determining an individual's compensation-including a candidate's professional background, education, certifications, experience, professional licenses, and location. Final offer amounts may vary from the amounts listed. We neither ask for nor consider the salary history of applicants.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
LOCATION
M2 Ingredients is located in Vista, CA (about 35 miles north of San Diego and 60 south of Orange County). This position requires you to work full time, on-site in our Vista, CA location.
Requirements:
Sales Rep
Remote or Los Angeles, CA job
Show! is a start-up in the fresh and thriving streaming industry. We are looking to hire a Sales Representative Intern (non-paid) to join our sales team.
Responsibilities for Sales Representative
Prospect and qualify new sales leads
Schedule meetings and presentations with prospects
Create, plan, and deliver presentations on company products
Track all sales activities in the company CRM system and keep current by updating account information regularly
Communicate customer and prospect product pain points to appropriate departments
Maintain a well-developed pipeline of prospects
Develop strong, ongoing relationships with prospects and customers
Coordinate with other team members and departments to optimize the sales effort
Qualifications for Sales Representative
Knowledge and/or experience with influencer marketing - a must!
Student for Business, Marketing, Communications, or related field
2 years of sales experience
Excellent interpersonal skills
Highly self-motivated
Strong verbal and written communication skills
Working knowledge of CRM systems
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
Head of Communications
San Francisco, CA job
At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you.
The Role
As our Head of Communications, you'll shape how Gigs shows up. We are the first in our category and our ambition is to build a beloved brand. In partnership with Gigs' leadership, marketing, people, and product teams, you will design and execute a communications strategy that builds our reputation, attracts enterprise customers, and top talent.
Gigs is at a unique inflection point and we have lots of stories to tell. The ideal candidate combines exceptional strategic storytelling skills with strong execution to turn these stories into headlines.
What you'll do
Build our communications function: Run a communications function that catalyzes Gigs' growth and brand ambitions.
Shape and evolve Gigs company narrative: Working closely with internal teams, partners, and customers, you will lead the messaging work that defines how Gigs is perceived.
Establish Gigs' executive positioning: Elevate the profiles of Gigs founders and executive team through securing speaking slots, podcast appearances, and media opportunities.
Run media and analyst relations: Own and expand our journalist, analyst, and influencer relationships in the US and beyond.
Proactively source stories: You'll always be on the lookout for the next announcements, sourcing opportunities across internal and external stakeholders.
What We Are Looking For
Deep communications and media relations expertise: 10+ years of experience running communications for high-growth tech companies or top-tier agencies.
US media insider: You hold strong connections with top US tech and business media: these are just one
ping
away for you and have an extensive track record of securing impactful coverage.
Brand builder: You understand what great looks like when establishing a brand from scratch. Ideally, you have defined narratives for new categories before.
Execution oriented: You have a strong execution mindset and are comfortable delivering under tight deadlines, remain calm under pressure, and know how to prioritize.
Trusted advisor: You're a calming presence, great listener, and comfortable providing honest guidance on topics within your field: also when selling a “no” or providing alternative options.
Before You Apply...
The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay.
This role probably isn't a fit if:
You need a lot of structure, or layers of process to do your best work
You prefer to specialize narrowly and wait for direction rather than taking initiative
You're uncomfortable making decisions with imperfect information or wearing multiple hats
You're looking for a “big company” setup - we're still building many things for the first time
But if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters - we'd love to meet you.
Work at Gigs
At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.
Auto-ApplyHousekeeping Porter - Airport 9AM-5:30PM
Sacramento, CA job
JOB TITLE: Porter
SUMMARY: Keeps premises of commercial, retail, airport, hospitality, healthcare, convention centers/arenas or other institutional buildings in clean and orderly condition by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties and responsibilities include the following, (other duties may be assigned):
Cleans and polishes lighting fixtures, marble surfaces, and trim.
Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
Sweeps, scrubs, finishes, and polishes floor.
Cleans rugs, carpets, upholstered furniture, and draperies. ·
Dusts furniture and equipment.
Polishes metalwork.
Washes walls, ceilings, and woodwork.
Washes windows, door panels, and sills.
Empties wastebaskets, and empties and cleans ashtrays.
Transports trash and waste to disposal area.
QA Intern (remote)
Remote or San Francisco, CA job
As a QA Engineer Intern, you will work alongside our small team of engineers to develop new features and provide a world-class user experience for our customers.
Responsibilities include:
Develop and execute against test plans with a focus on automation
Help us develop testing tools and build test automation frameworks
Hunt down those bugs, reproduce, report, and document them
Qualifications
Pursuing BS in Computer Science or related field
Passionate about QA. Previous QA experience is a big plus
Demonstrated ability to work as a self-starter in a collaborative, self-directed manner in a fast-paced environment
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
Community Manager US
Remote or Los Angeles, CA job
We are looking for a Community Manager intern to join our team. If you are tech-savvy, experienced in social media, PR, and promotional events, we would like you on our team.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a "people person" with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities
Build and grow our streamers community
Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image, and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals, and journalists
Stay up-to-date with digital technology trends
Requirements
Experience and knowledge of the live streaming industry and services (Twitch, YouTube Live, Facebook Gaming, etc.)
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
Excellent verbal communication skills
Excellent writing skills
Hands-on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
A degree (or a student) in Marketing or a relevant field
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
HR Intern (remote)
Remote or Los Angeles, CA job
Job brief
We are looking for an HR Intern to perform various administrative tasks and support our HR department's daily activities.
HR Intern's responsibilities include updating our employee records with new hire information, screening resumes, and scheduling interviews. If you're interested in kickstarting your career in HR and getting a closer look at how our company approaches payroll, recruiting, and employee development, we'd like to meet you.
Ultimately, you will assist in organizing and coordinating our HR policies and procedures.
Responsibilities
Update our internal databases with new employee information, including contact details and employment forms
Gather payroll data like leaves, working hours, and bank accounts
Screen resumes and application forms
Schedule and confirm interviews with candidates
Post, update and remove job ads from job boards, careers pages, and social networks
Prepare HR-related reports as needed (like training budgets by department)
Address employee queries about benefits (like number of remaining vacation days)
Review and distribute company policies in digital formats or hard copies
Participate in organizing company events and careers days
Requirements
Experience as a Staff Assistant or similar junior HR role is a plus
Familiarity with HRIS, ATS, and resume databases
Experience with MS Office / Google Docs
Good understanding of full-cycle recruiting
Basic knowledge of labor legislation
Organizational skills
Student for Human Resources Management or similar field
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
Recruitment Coordinator
Los Angeles, CA job
TMS is the global leader in ground transportation management, logistics, mobility and venue solutions, renowned for delivering top-tier services for the world's most complex events with unwavering confidence and integrity. With over 30 years of industry experience, we proudly reflect on managing transportation for more than 1,450 events and contracts, safely transporting over 120 million passengers. Our prestigious portfolio includes supporting events such as the FIFA World Cup, Olympic & Paralympic Games, Formula One, NBA, Kentucky Derby, Coachella, and major corporations like Microsoft and Google. We also support citywide events and trade shows such as NAHB, NAB, SEMA, NACS, and ICSC. Our aim is to be distinguished by the quality of our work, fostering a legacy of trust and superior performance.
Position Title: Recruitment Coordinator
Reporting Manager: Director, People Operations, Major Events
Position Summary:
The Recruitment Coordinator supports the HR & Workforce Department by coordinating recruitment, onboarding and administrative activities for core and major events, venue operations, and emergency deployments. This role assists in sourcing candidates, managing the hiring pipeline, maintaining staff readiness, and supporting companywide workforce initiatives. The goal is to build strong local talent pools nationwide to support operational readiness and successful event and emergency staffing.
Responsibilities:
* Manages recruitment efforts across all markets by posting jobs, sourcing candidates, conducting initial screenings, and coordinating interviews.
* Manage hiring logistics including candidate communication, interview scheduling, onboarding tasks, and timely collection of required documentation.
* Maintain accurate and compliant staff lists, records, and databases for core, major events, venue, and emergency staffing needs.
* Assist the HR & Workforce Department with executing recruitment events including open houses, hiring fairs, and training sessions to build local labor pools.
* Track candidate progress through the recruitment pipeline; ensure timely follow-up and a professional, positive candidate experience.
* Conduct reference checks, verify candidate availability, and support last-minute coverage needs for events and emergency deployments.
* Assist with analytics and reporting related to KPIs, hiring volume, staff readiness, wage margin inputs, and workforce performance metrics.
* Help manage third-party staffing documentation, agreements, vendor communication, and compliance requirements.
* Support year-round workforce readiness surveys and assist with maintaining emergency response staffing rosters.
* Collaborate closely with Account Managers, Account Coordinators, and Project Operations teams to understand staffing requirements and ensure adequate hiring pipelines.
* Provide administrative support for HR & Workforce Department initiatives, including documentation, reporting, scheduling, and internal communications.
Qualifications and Requirements:
* Strong written and verbal communication skills.
* 3+ years of experience in recruitment, talent acquisition, staffing, or administrative support (event staffing or transportation experience a plus).
* Ability to manage multiple priorities and work in a fast-paced, deadline-driven environment.
* Strong organizational skills with exceptional attention to detail and accuracy.
* Ability to work independently while also collaborating effectively across departments.
* Professional, customer-service mindset with the ability to engage candidates and staff at all levels.
* Proficiency with Microsoft Office Suite (Word, Excel, Teams) and applicant tracking tools.
* Ability to adapt to changing needs, shifting priorities, and occasionally ambiguous situations.
* Ability to travel periodically and support short-notice emergency staffing and deployment needs.
* Must be authorized to work in the United States.
The employees' responsibilities reflect current needs and requirements of the Company as at the date of issuing this position description. However, the services that the employee is required to provide for the Company may change over time as circumstances dictate.
Compensation & Benefits Package:
A competitive compensation package commensurate with experience. Additionally, enjoy comprehensive Health, Vision & Dental insurance, ample Paid Time Off, and a 401K plan.
TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
Strategic Account Lead, Fintech
San Francisco, CA job
The Role
At Gigs, we're building the operating system for mobile services - a platform powering the next generation of connectivity products. Our Fintech customers are at the center of this story. As a Strategic Partner Manager, you'll own and grow our most important fintech relationships.
This isn't a standard account management role. It's part commercial growth, part customer success, part business strategy. You'll act as a trusted advisor to executives at fast-scaling fintechs, while ensuring Gigs becomes a critical growth lever for their business. Your mission: drive revenue, retention, and long-term partnership value.
What You Will Do
Drive growth with our most strategic customers. Own, build, and expand partnerships with Gigs' largest and most complex fintech accounts. Negotiate renewals and expansions, identify new revenue streams, and ensure customers see measurable ROI from Gigs.
Act as a trusted advisor. Develop a deep understanding of your customers' businesses, use cases, and KPIs. Anticipate needs, surface risks, and guide them as they scale into new markets, products, and geographies.
Operate in a high-growth environment. Roll up your sleeves in a scaling company where playbooks are still being written. Help design and refine processes that enable both Gigs and our customers to grow faster, smarter, and more sustainably.
Work cross-functionally. Partner with Go-To-Market, Marketing, Support, Implementation, and Product to deliver seamless launches, campaigns, and product rollouts. Ensure a best-in-class customer experience from onboarding to renewal.
Balance commercial acumen with customer success. Own a revenue target and negotiate commercial terms while also focusing on adoption, value delivery, and retention. Bridge the worlds of account management and customer success for long-term growth.
What We Are Looking For
Experience managing enterprise accounts in B2B2C environments: you've owned relationships with large, complex customers who serve millions of end users - and understand the dual focus on the business customer and their consumers.
Fintech expertise. You've partnered with fintech or financial services companies and can navigate regulatory complexity, integration depth, and the pace of innovation in this industry.
Commercial ownership. You've carried revenue targets, negotiated contracts, and tracked metrics like NRR, GRR, and ARR. You can link customer success to tangible business growth.
High-growth, product-led mindset. You know what it takes to thrive in fast-scaling companies where structure is still being built. You bring agility, creativity, and a builder's mentality.
Customer-first orientation. You're motivated by helping customers succeed. You focus on impact, adoption, and value realization - not just renewals.
Emotional intelligence & influence. You can build trust with C-level stakeholders, navigate tough conversations with empathy, and drive alignment across complex organizations.
Collaborative approach. You actively engage peers across Product, Marketing, Support, and Implementation to orchestrate success. You're a team player who wins through collaboration.
Curiosity & adaptability. You love learning new technologies, markets, and customer models. You adapt quickly and thrive in change.
Auto-ApplySafety Coordinator Custodial - Sacrmento Airport
Sacramento, CA job
Essential duties and responsibilities include the following, but others may be assigned:
Proactively tour property searching for any potential safety hazards to remedy before accidents occur.
Conduct and document routine safety inspections and audits to identify hazards in our proprietary quality assurance platform.
Coordinate with TMM team members to clear an spills or hazards.
Spend majority of time in high traffic areas based on high frequency of claims history.
Responsible to map out all GL/WC incidents on a monthly basis and analyze/report all historical trends.
Act as liaison between TMM Housekeeping and other departments such as tenant kiosks, food court tenants, Customer Management. Constantly communicate between departments with common goal of reducing accidents and injuries to the public and employees.
Utilize caution towels & pop-up caution signs to designate hazards and to help prevent customers from slipping or tripping by cleaning and deploying signage.
Verify that team members consistently follow safety protocols and are using proper personal protective equipment (PPE).
Attend Safety Committee meetings and help coordinate & promote general safety on property.
Assist with educating supervisors and team members on how to follow company standards and health and safety protocols more closely.
Attend a regularly scheduled Risk call with Executive Team Members to report all risk claims as well as share statistics on hazards identified.
Suggest ideas to make an impact to the overall risk exposure to TMM and evaluate items that can be considered at other locations.
Visit neighboring accounts as requested by Executive Leaders to conduct risk assessments.
Maintain and update records, such as the OSHA 300 log, accident reports, and safety training documentation.
Investigate accidents and incidents to determine their causes and recommend preventive measures.
Seasonal Coordinator - Client Relations Center
Beverly Hills, CA job
The Team:
The Seasonal Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service. We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.
The Opportunity:
As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat. You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.
This is an onsite position based at our Beverly Hills, CA Corporate Office.
The seasonal position begins in early January 5, 2026 and will go through March 31, 2026.
About the Role:
Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written
Display and implement product knowledge, while conveying the Hermès style, values, and vision
Follow-up and resolve all client issues and inquiries in a timely manner
Respond to client voicemails
Place online orders and follow-up on pending orders
Resolve delivery issues related to e-Commerce orders
Collaborate with internal partners to ensure resolution and exceed client expectations
Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness
Maintain confidentiality and company policies for data protection and security
Adhere to all Hermès policy & procedures relative to role and responsibilities
Uphold high client expectations in every interaction
Offer tailored solutions and recommendations to customers
Maintain a sophisticated and professional tone in all interactions
Possess deep knowledge of luxury goods or services
Address concerns efficiently while maintaining brand integrity
Foster long-term customer loyalty through exceptional service
All other duties as assigned by supervisor
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
Open availability, Monday through Sunday, with flexibility to meet business needs
1-2 years' experience in a call center or customer service role, including hands-on internships
Strong verbal and written communication skills
Experience in luxury retail, hospitality, or high-end customer service
Ability to manage complex requests with professionalism and discretion
Familiarity with CRM systems and call center software
Knowledge of Microsoft Excel and Word
Team-oriented, assisting peers, mentoring new members, and sharing knowledge
Proactive in identifying potential issues and implementing solutions
Actively seeks feedback for continuous improvement
Ability to exercise sound judgment
Strong multitasking and problem-solving capabilities
High level of attention to detail to ensure service excellence
Bilingual (English/Spanish) skills are a plus
Seasonals are paid an hourly rate of US $21.00. A Full-Time Internship will be scheduled for 37.5 hours - 40 hours per week.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
Auto-ApplyService Technician - Sacramento Airport
Sacramento, CA job
SUMMARY: We are seeking an experienced Onsite Service Technician to perform diagnostics, maintenance, and repair of commercial cleaning equipment, including but not limited to Kärcher, Tennant, and Nilfisk floor machines, as well as high power pressure washers. This role requires strong mechanical and electrical expertise, the ability to work independently, and experience troubleshooting complex systems in the field.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties and responsibilities include the following, (other duties may be assigned):
Diagnose and repair electrical, hydraulic, and mechanical issues on cleaning equipment.
Manage inventory of both equipment, equipment parts, and tools.
Create and provide equipment status reports to site and divisional leadership.
Perform preventive maintenance in line with manufacturer schedules.
Read and interpret wiring diagrams, schematics, and service manuals.
Create and Maintain accurate service records and manage parts usage and inventory.
Provide ongoing technical support.
Create and maintain training for operators onsite.
Ensure all work complies with safety standards and manufacturer specifications.
Identify recurring problems and recommend long-term solutions.
Collaborate with on-site leaders on efficient equipment practices.
Operate and Test all onsite equipment.
Operate vehicles to transport equipment
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to toxic or caustic chemicals and vibration. The employee may be exposed to electrical, pneumatic, hydraulic or other power equipment. The employee may be exposed to slippery floors. The work environment is frequently loud.
We are proud to offer the following benefits:
Insurance
: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off
: Sick (
only where required by local requirements and contract agreements
), Paid Leave (
only
where required by law or contract agreement
), Vacation, Holidays (
varies by location and contract agreement
), Bereavement Leave (
regular, FT employees onl
y), Jury Duty Leave.
Bonuses
: Employee Recognition Awards, Employee Referral Bonus Program (
hourly employees only
), Bonus Program (
designated management and executive level positions only
).
Other
: 401K Retirement Savings Plan.
Managing Director, South Coast Plaza
Costa Mesa, CA job
The Team:
The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Regional Vice President Retail - Pacific West and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Managing Director is responsible for successfully running all aspects of the business including building sales, identifying opportunities, client development and service, coaching and counseling of staff, operational controls, etc.
All other duties as assigned by the supervisor.
About the Role:
Oversees management team and ensures that they are well informed, trained and aligned in approach
Provides strategy for team motivation, orchestrates change as needed, drives results through excellent people management
Maintains at all times high morale and drive to achieve results
Provides timely, thoughtful and appropriate analysis of business opportunities and the corresponding strategy for the development of the boutique
Manages the buying through preparation, strategy and execution of the buy
Ensures the highest level of service, coaching staff and management for increased performance
Conducts/supervises the monthly touch base sales coaching process, effectively coaching for optimal results
Addresses all issues effecting the boutique in a timely and thoughtful manner, delegating and following up as necessary
Effectively partners with all corporate departments, metier heads etc. to make sure the boutique is well supported in achieving its goals
Maintains an active database of candidates for boutique. Recruits, interviews and selects appropriately
Embraces and supports all company initiatives, contests, programs
Full responsibility for P&L, sales goal and inventory results
Full responsibility for training of staff, communication and adherence to policy
Maintains active HR notes on team performance and is responsible to write annual evaluations for direct reports in addition to guiding managers for all boutique reviews
Manage stock for qualitative and quantitative maintenance respecting best sellers, aged inventory, and MOS guidelines
Active partner with Communications Team to organize relevant Events that build client relationships and reflect the spirit of the House
Work closely with VM team to ensure exceptional standards are always respected and new product stories are always highlighted
Be fully aware of market trends and ensure Floor Managers conduct regular competitive shopping
Supervisory Responsibility:
YES
Ability to represent Leadership of entire store. Observant of support team, and Guard team productivity and adherence to policy. Ability to gain partnership on store needs, and lead the team.
Budget Responsibility:
YES
P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget. Also responsible for shrinkage and loss prevention company goals.
Decision Making Responsibility:
YES
Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts, etc.
About You:
Minimum 5 years prior Store Management experience, or flag ship Assistant Store Manager Experience
Previous buying experience relative to Managing Director responsibility
Individual Management of multi person teams
Prior reporting functions to Executive management and Merchant levels
Bachelor's Degree preferred
Demonstrated experience running a high volume store
Driver of sales, enthusiastic, high energy. Natural and dynamic leader of a team
Impeccable standards of service and experience with a luxury/quality seeking clientele
Natural elegance in communication to all levels with particular experience interacting with high level company executives and handling frequent store visits
Proven ability to supervise and develop other high level members of store management
Operationally sound
Strategic, open to new ideas, not fearful of change
Ability to motivate and maintain morale of team even in challenging circumstances. Is not afraid of conflict.
Good delegator with excellent follow up skills but able to truly empower other managers
Ability and desire to form strong partnerships across the organization. Sees the value in others opinions
Great sense of personal style and passion for our brand and heritage
Sensitivity to a multi-cultural environment and experience working with France or other European brands
Exceptional merchant with previous buying experience and strength in managing buying process preferred
Sense of humor. Does not take self too seriously or demonstrate arrogance. Humble nature, refined, understated, discrete
Kind but effective management style. Does not manage by fear or intimidation.
Comfortable with fast paced environment. Ability to prioritize effectively.
Knowledge of French language helpful
Travel required, 4-5 weeks annually to Paris
Ability to lift between 0-25 lbs. without assistance.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
The range for this role is $153,651 - $199,252. Actual rates are determined based on the job, location, and individual experience.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
Auto-ApplyGreeter/Host, Palo Alto
Palo Alto, CA job
The Team:
The Hermès Palo Alto Boutique opened in 2018 and focuses on providing extraordinary service to clients as a part of the Western Region. This position will report to the Operations Manager and will primarily work within the fast-paced sales team to support the client experience.
The Opportunity:
The Greeter/Host is responsible for greeting customers as they enter the store and assisting them by determining the nature of their visit and directing them throughout the store. This position is stationed at the entrance to the store to warmly greet clients as they enter the boutique.
About the Role:
Offer a warm welcome by personally greeting every visitor that enters and leaves the boutique
Serve as the Host of the boutique and model the company vision of providing extraordinary service to all
Be curious and take a genuine interest in the client's needs and expectations, guiding them to the appropriate location of merchandise or member of the team
Create an atmosphere of helpfulness and cooperation and handle all difficult situations with grace and composure
Collaborate closely with the rest of the boutique team with active communication of appointment arrivals to all departments: selling, operations, and asset protection
Maintain daily calendar of client appointments and boutique events in the appointment application, indicating arrivals, no-shows, reschedules, and cancellations
Support with phone call appointment requests, schedule entry of team, assigning appointment requests and resolving appointment conflicts
Demonstrate generosity and anticipate client's needs: umbrella storage, assisting boutique guests with beverage service, and escorting clients to the door or car with shopping bags as necessary
Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the wait time is minimized to receive service
All other duties assigned by supervisor
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
Communication skills must be strong, and approach must be gracious and warm
Excellent customer service skills are required with a friendly attitude for all interactions with clients
Similar experience in the Customer Service, Retail, or Service sector
Ability to work a flexible schedule according to needs of the business
Demonstrates attention to detail and keeps personal workspace organized
Ability to provide basic information about the neighborhood, store services and other customer inquiries
Knowledge of languages in addition to English is a plus
Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
Solid knowledge of Microsoft Office (Word, Excel, PowerPoint)
High-touch customer service standards and hospitable approach
Proactivity in taking care of customers in a calm, professional, and polite manner
Versatility and priority management
High attention to detail
Enthusiasm, self-confidence, and motivation
The hourly rate for this position is $23.50-$27.00. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
Auto-ApplySacramento Airport Custodian
Sacramento, CA job
Summary: Keeps premises of commercial, retail, airport, hospitality, healthcare, convention centers/arenas or other institutional buildings in clean and orderly condition by performing the following duties.
Essential Duties and Responsibilities include the following (Other duties may be assigned.):
Cleans and polishes lighting fixtures, marble surfaces, and trim.
Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas.
Sweeps, scrubs, finishes, and polishes floor.
Cleans rugs, carpets, upholstered furniture, and draperies.
Dusts furniture and equipment.
Polishes metalwork.
Washes walls, ceilings, and woodwork.
Washes windows, door panels, and sills.
Empties wastebaskets, and empties and cleans ashtrays.
Transports trash and waste to disposal area.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places and fumes or airborne particles. The noise level in the work environment is sometimes loud.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus.
We are proud to offer the following benefits:
Insurance
: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off
: Sick (
only where required by local requirements and contract agreements
), Paid Leave (
only
where required by law or contract agreement
), Vacation, Holidays (
varies by location and contract agreement
), Bereavement Leave (
regular, FT employees onl
y), Jury Duty Leave.
Bonuses
: Employee Recognition Awards, Employee Referral Bonus Program (
hourly employees only
), Bonus Program (
designated management and executive level positions only
).
Other
: 401K Retirement Savings Plan.
Technical Support Engineer
San Francisco, CA job
The Role
As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.
In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.
This role is located in our New York hub.
What You Will Do
Drive Technical Resolution - Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the "why" behind an error to prevent it from recurring.
Troubleshoot Connectivity - Serve as the domain expert for network-related incidents. Whether it's a failed SIM activation or an outage, you will diagnose the issue and guide customers to a resolution.
Empower Tier 1 Support - Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently.
Translate & Document - You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed.
Shape the Platform - You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard.
What We Are Looking For
Technical & Customer Background - You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users.
Troubleshooting Toolkit - You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows.
Problem-Solving Mindset - You don't just follow a runbook, you are comfortable investigating ambiguity and finding answers in a fast-changing environment.
Communication Mastery - You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers.
Operational Agility - You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.
Auto-ApplySales Manager - Beverage
M2 Ingredients Inc. job in Vista, CA
Job DescriptionDescription:
About the Company
We are passionate about our mission to harness the amazing power of mushrooms for healthier lives.
M2 Ingredients is the leading vertically integrated organic functional mushroom solution provider in the Western Hemisphere. We grow our portfolio of functional mushrooms indoors in our controlled, state-of-the-art facility in Vista, CA. M2 Ingredients sells its functional ingredients to global brands in the supplement, beverage and food channels.
M2 Ingredients was founded in 2010 by Sandra Carter, a health and wellness expert with a PhD in preventative medicine and Steve Farrar, a mycologist with over 30 years of experience in growing mushrooms. Both founders are active in the business.
Position Overview
Reporting to the SVP of Sales, the Sales Manager, Beverage is an integral part of the sales team and has the primary accountability for the sales growth of the M2 Ingredients brand. The primary responsibility of this role is to acquire new customers and continue to develop existing customers, increasing collaboration and value of business in the food and beverage space.
The Sales Manager, Beverage will perform duties in accordance with industry specific regulations, Global Food Safety Initiative Standards, Hazard Analysis and Critical Control Points Certification, Good Manufacturing Practices, Standard Operating Procedures, Quality Standards, performance expectations as well as Workplace Health and Safety Policies and Procedures.
Requirements:
Achieve sales plan within budget, monitor and analyze sales performance, and implement corrective actions when necessary.
Acquire and retain new Customers with a focus on the North American and, secondarily, international markets as regulatory approvals allow.
Conduct quarterly review with corrective actions to address any below plan variance.
Determine annual sales forecast and projections by Customer.
Forecast sales on a monthly basis by SKU and by Customer.
Plan and implement sales contracts, business terms, and pricing to optimize financial return to the Company.
Collaborate with Scientific Affairs, Marketing, Production, Customer Service & Logistics, Warehouse, Finance & Accounting co-workers in the development and execution of the annual Sales Plan. Keep them informed of Customer plans and performance.
Attend industry trade shows and conferences in collaboration with the Marketing and Scientific Affairs team.
Maintain active working knowledge and familiarity with industry sales data, such as SPINS. Source ingredient sales data on market growth.
Maintain thorough understanding of category, channel, customer, and competitive environment. Share insights and implications with senior management and co-workers. Implement pro-active actions when necessary to gain an advantage and address potential risks.
Qualifications
10+ years' experience in sales in the ingredients/food & beverage industry.
Ingredient sales leadership and management of customers, and distributors in the food & beverage category.
Experience must include direct sales calls at customer headquarter locations.
Experience in entrepreneurial, high-growth environment and demonstrable track record of successfully increasing sales on technical products that require additional education and tailored sales strategy.
Effective working knowledge and familiarity with key customer policies for quality, regulatory and operations logistics requirements.
Excellent written and verbal communication, including selling and presentation skills to buyers, R&D teams and Marketing.
Proficient with Outlook, Word, Excel, and PowerPoint.
Outstanding organizational and follow-up skills.
Team player who is results-oriented, resourceful, self-motivated, and self-reliant.
Ability to travel up to 30%.
Bachelor's degree in business or food science preferred
Benefits
M2 Ingredients offers a competitive benefits package for full-time employees, including:
Medical, Dental, and Vision Insurance
Health & Dependent Care FSA
Company-Paid Life and AD&D Insurance
Company-Paid Long-Term Disability
Voluntary Life Insurance Options
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Company Holidays
Paid Sick Time
Paid Parental Leave (supplemented to 100% of base wages through EDD + company top-up)
401(k) Plan with 3% Safe Harbor Employer Contribution
Various factors are considered when determining an individual's compensation-including a candidate's professional background, education, certifications, experience, professional licenses, and location. Final offer amounts may vary from the amounts listed. We neither ask for nor consider the salary history of applicants.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location
M2 Ingredients is located in Vista, CA (about 35 miles north of San Diego and 60 south of Orange County). Local candidates are preferred, however, this position can be remote depending on the candidate. Travel is expected 30% of the time.
R&D Principal Scientist
M2 Ingredients job in Vista, CA
This is a hybrid position, located in Vista, CA. Unfortunately, we are not able to provide visa sponsorship at this time.
About the Company
We are passionate about our mission to harness the amazing power of mushrooms for healthier lives.
M2 Ingredients is the leading vertically integrated organic functional mushroom solution provider in the Western Hemisphere. We grow our portfolio of functional mushrooms indoors in our controlled, state-of-the-art facility in Vista, CA. M2 Ingredients sells its functional ingredients to global brands in the supplement, beverage and food channels.
M2 Ingredients was founded in 2010 by Sandra Carter, a health and wellness expert with a PhD in preventative medicine, and Steve Farrar, a mycologist with over 30 years of experience in growing mushrooms. Both founders are active in the business.
Position Summary:
The R&D Principal Scientist will lead projects for testing method development & optimization for the M2 Ingredient business. The R&D Principal Scientist will be charged to lead projects related to the improvements of the M2 ingredient portfolio to improve the ingredients potency and bioavailability through strain selection, growth conditions, bioactive compound testing method development and ingredient processing. The R&D Principal Scientist will also participate in the operational readiness to ramp up and launch new ingredients on time, with a high level of quality and maximum customer availability. A successful R&D Principal Scientist is a creative and collaborative partner, is driven, organized, and detail oriented and is thoughtful and effective in problem solving and responding to the customer's needs.
Position Responsibilities
Collaborate with external labs to optimize and develop analytical methods to strengthen the M2 Ingredients product specifications.
Develop and validate through testing the Finish Product Specifications of each new ingredient as it relates to the functional and nutritional benefits of the product.
Support the FSQA team in investigation that involves testing method viability and accuracy.
Actively participate in new ingredient development, from discovery and initial feasibility assessment to product qualification, business evaluation and commercialization such as new strain development to create ingredient specification that are more competitive in the marketplace.
Contribute new ideas within the cross-functional team that drives the innovation pipeline at M2 Ingredients through scientific and technical insights.
Ensure projects meet deadlines, quality and regulatory standards from ideation to full scale production by engaging the cross functional team on the project timeline and keeping the team informed and accountable throughout the development phases.
Collaborate with CSO and Mycology team on creating patent filing submission dossiers and contribute to patent strategy.
Qualifications
M.Sc. in chemistry, biochemistry or other relevant science degrees.
5 + years of experience in the functional ingredients, dietary supplements or functional food industry in product development role including experience formulating, leading plant trials and production start-up.
Laboratory experience or experience interpreting results for the following analytical methods an asset: mass spectrometry, DNA sequencing, chromatography, antibody assays.
Experience managing external laboratories and contract research organization
Excellent verbal and written communication skills.
Proven ability to prioritize and organize workload to ensure timely delivery of tasks.
Passion for product testing, food science and safety and quality in the food industry.
Exceptional ability to identify and resolve problems efficiently and effectively by providing appropriate solutions.
COMPENSATION & BENEFITS
This full-time role will receive a competitive salary + benefits, including medical, dental, vision, PTO, 401k match. This position's anticipated annual pay range is $120,000 - $140,000 plus an annual bonus. Various factors are considered when determining an individual's compensation-including a candidate's professional background, education, certifications, experience, professional licenses, and location. Final offer amounts may vary from the amounts listed. We neither ask for nor consider the salary history of applicants.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
LOCATION
M2 Ingredients is located in Vista, CA (about 35 miles north of San Diego and 60 south of Orange County).
This position requires you to work full time, on-site in our Vista, CA location minimum of 3 days per week.
Selling Supervisor, South Coast Plaza
Costa Mesa, CA job
The Team:
The Hermès South Coast Plaza boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Selling Supervisor are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique. All other duties as assigned by the supervisor.
About the Role:
Sales Objectives
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
Provides assistance as need in inventory preparation.
POS
Responsible for processing and ensuring the accuracy of all transactions (including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis), SKUs, monetary payment and client verification and the administrative support of after sales service when needed. Partners with management on POS decisions and preparation of opening and closing procedures.
Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported.
Approval of returns and exchanges. Secure Management approval for any exceptional requests.
Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
Maintain cleanliness and organization of workstation at all times.
Asset Protection
Responsible for opening and closing procedures including store access, alarm protocols, till closing, employee sign in sheets and bag checks in conjunction with AP as applicable.
Ensure key log controls are maintaining daily in partnership with AP.
Practices appropriate AP techniques and follow all guidelines for key control and merchandise security.
Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
2+ years of experience in sales and/or supervisory capacity, experience in a luxury environment preferred
Strong leadership and communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0-25 lbs. without assistance
The range for this position is $28.16 - $31.12. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
COMPANY OVERVIEW
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website.
OUR COMMITMENT
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ***************. Please do not submit resumes or applications to this email address.
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