Sunrise Senior Living Management Inc jobs in Newton, MA

**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.** **Job ID** 2025-234704 **JOB OVERVIEW** The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: + Set-up and maintain the dish and pot washing areas. + Operate dish machine(s) according to manufacturer instruction. + Perform dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware. + Maintain accurate dish machine and pot and pan sink temperature and sanitation logs and report any issues promptly. + Maintain accurate equipment logs and report any issues promptly. + Complete assigned kitchen cleaning duties and ensure accuracy of daily and weekly cleaning logs. + Clean assigned kitchen equipment, including but not limited to stoves, ovens, fryers, microwaves, mixers, slicers, refrigerators, freezers, worktables, prep sinks, ice makers, coffee machines, hoods and ventilation screens. + Perform assigned janitorial duties, including but not limited to sweeping work areas, mopping floors, washing walls and ceilings, sanitizing production areas, and emptying trash. + Assist with food preparation and plating when necessary. + Maintain the correct storage of all cookware, china, glassware, and utensils. + Maintain the correct storage of all janitorial and chemical supplies. + Assist in the receiving, storage, dating, labeling, and rotation of food and non-food supplies. + Comply with national/provincial regulations pertaining to occupational health and safety and Risk Management programs and policies, adhere to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. + Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to: + Clean and maintain the dining room and bistro to the highest standards per company guidelines. + Bus and reset tables per company standards. + Take and deliver food orders in a timely manner. + Prepare and serve light meals in a timely manner and in accordance with established standardized recipes and menus. **Collaboration, Engagement, and Team Success** + Participate and commit to working toward team goals. + Demonstrate our Team Member Credo in daily interactions. + Commit to serving our residents and guests through our Principles of Service. + Contribute to the overall engagement programs for both residents and team members. + Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC). + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. **Core Competencies** + Written and verbal skills for effective communication + Ability to handle multiple priorities + Demonstrate good judgment, problem solving, and decision-making skills **Experience and Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. + One (1) year job related experience preferred + High School diploma/GED + Completion of the following training may be required and/or certificates available per regulations and laws as applicable: + CPR Certificate and First Aid Certificate + ServSafe Food Handler Card + Local Health Department Food Handler Card **ABOUT SUNRISE** Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + my FlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements **_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work _** **PRE-EMPLOYMENT REQUIREMENTS** Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. **COMPENSATION DISCLAIMER** Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). **Location : Name** _Sunrise at Gardner Park_ **_Location : Address_** _73 Margin Street_ **_Location : City_** _Peabody_ **_Location : State/Province (Full Name)_** _Massachusetts_ **Salary Range** _USD $15.50 - USD $18.00 /Hr._ **Variable Compensation** _No Bonus or Commissions_ Sunrise Senior Living is an Equal Opportunity Employer.

Title: Senior Analyst, Quality Data Reports to: Director of Analytics Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Senior Quality Data Analyst is a key member of the analytics team working directly with the Director of Analytics, Director of Quality, and Senior Manager of Quality Programs. This role supports the organization's mission by providing critical analytical and technical expertise to the Quality and Health Equity Programs. The Analyst collaborates across internal departments and with external partners, especially Federally Qualified Health Centers (FQHCs) to manage Health Equity program analytics, population health reporting, and data-driven decision-making. The Analyst must be able to independently analyze complex healthcare data, draw meaningful conclusions, and communicate findings effectively to senior leadership. A customer-service mindset and a collaborative approach are essential for success in this role. Responsibilities: * Monitor and analyze performance on quality and health equity measures that impact shared savings, incentive payments, and compliance under the Medicaid, Medicare, and Commercial value-based contracts * Generate clear, actionable reports, dashboards, and insights to support clinical, operational, and strategic decision-making across internal teams and FQHC partners * Translate analytical findings into strategic insights that inform interventions and drive improved outcomes and financial performance for ACO leadership and FQHCs * Query and analyze large data sets to generate clear, concise reports and dashboards for both routine and ad hoc needs, supporting internal and external stakeholders * Ensure accuracy, completeness, and integrity of data used for quality reporting, regulatory submission, and performance monitoring * Lead data validation, preparation, and process improvement efforts to ensure consistency and reliability across reporting processes * Partner with Quality and Clinical teams, serving as a strategic partner in cross-departmental workgroups and planning sessions to ensure alignment on data use, shared goals, and coordinated efforts * Collaborate with IT to improve the capture and completeness of demographic and SDOH data * Support reporting efforts related to CMS, Medicaid, and health plan reporting requirements related to quality and health equity performance Required Skills: * Experience working with healthcare quality and health equity metrics (e.g., HEDIS, eCQMs, MSSP, and other state Medicaid programs) * Experience querying and manipulating large data sets using computational tools; SQL or similar language required; experience in other tools like SAS, R, or Python is a plus * Skilled in extracting actionable insights from complex, unstructured data sets to support strategic business objectives * Strong communication skills with the ability to present complex information clearly to both technical and non-technical audiences * Proficiency in Excel required; experience with data visualization tools such as Tableau, Power BI, or Qlik-or willingness to learn-is essential * Demonstrated ability to work independently, manage competing priorities, and maintain attention to detail in a fast-paced environment * Commitment to accuracy, integrity, and high-quality deliverables * Experienced with developing models that achieve objectives with minimum required complexity Desired Other Skills: * Experience working with medical claims and payment methodologies including MassHealth data (or other Medicaid and Medicare data sets) * Familiarity with other healthcare quality measurement frameworks * Demonstrated understanding of value-based care models, managed care contracting, or financial modeling * Ability to design, execute, and summarize clinical and population health analyses that identify actionable insights for Quality teams * Experience supporting or partnering with Federally Qualified Health Centers (FQHCs) * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * Bachelor's degree required; advanced degree in business, economics, statistics, public health, or related fields strongly preferred * Four or more years of practical experience in healthcare or analytics with at least two years focused on healthcare data In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Title: Vice President, Billing and Credentialing Services Reports to: Chief Financial Officer Classification: Vice President Location: Boston (Hybrid) Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Vice President (VP) of Billing and Credentialing Services builds and oversees the revenue cycle services and all aspects of a new billing and credentialing service of Community Care Cooperative (C3). The VP is responsible for overall revenue cycle operations including the management of total outpatient medical, behavioral health, eye, and dental claims receivables on behalf of a core client group of Federally Qualified Health Centers (FQHCs). This role will also oversee upstream drivers of revenue integrity such as eligibility verification, cash management, provider credentialing, and reporting and technology for RCM. The VP ensures that all billing, compliance, and payer regulations are followed to drive the collection of $40 million in net revenue for one FQHC client initially. The VP will maintain excellent relationships with current and pipeline FQHCs, will clearly demonstrate value and quality, and will sustainably grow the service to multiple FQHCs over time. Additionally, they must have deep FQHC revenue cycle management experience. Preference will be given to candidates with Massachusetts payer expertise, especially with the MassHealth and Health Safety Net Programs. Responsibilities: * Build from the ground-up and direct a new billing and credentialing service of C3 to improve revenue capture for client FQHCs * Functions to be built and overseen by the VP include but are not limited to: o Payer and patient accounts receivable management * Cash management * Collections o Eligibility and benefits verification o Payer credentialing o Accurate processing of capitated and value-based payer contracts * Write and maintain Service Level Agreements (SLAs) and render contracted deliverables with excellent quality and high degree of financial value to clients * Work within the Epic EMR environment * Develop and oversee total staffing strategy, including hiring staff and vendors, putting in place a management structure and career development ladders, and ensuring robust staff certification, onboarding, and training processes * Develop and oversee the billing and credentialing service budget, managing expenses and planning for staffing to meet FQHC needs * Build the infrastructure to monitor, coordinate, and evaluate the performance of RCM operational areas. Proactively initiate process & system improvements for the ongoing enhancement of service performance * Develop and apply Compliance policies and standard operating procedures to ensure applicable laws, regulator considerations, policies, and procedures which govern proper medical conduct, medical billing, and healthcare are followed by team members and contracted entities, if any. Handle escalations as needed or when/if violations in compliance are identified. This includes building and operating an internal audit function * Prepares year end revenue related accounting and audit work papers. Responds to audit questions as appropriate * Assess existing and coordinate with key stakeholders to optimize billing technology and equipment, inclusive FQHCs EHRs and Community Technology Cooperative (CTC), an instance of EPIC managed by C3 * Develop collaborative relationships with internal stakeholders, including but not limited to Finance, Compliance, CTC, and the C3 Risk Coding team * Serve as the externally facing Executive accountable for resolving issues as needed and maintaining excellent relationships with both existing and pipeline FQHC customers * Sustainably grow the RCM offering to multiple FQHCs over time * Perform other duties as assigned in support of C3 and the billing and credentialing service Required Skills: * Proven record of successfully leading a complete revenue cycle management function that delivered financial value within a complex outpatient healthcare environment * Proven record of working with and understanding outpatient medical, behavioral health, dental, and vision billing and compliance rules within the State of Massachusetts * Demonstrated ability to establish a business or function from scratch while being flexible and open to change in a fast-paced growth environment * Demonstrated ability to develop, monitor, and use data to ensure value and continuous process improvement * High standards of quality and attention to detail * Executive level communication skills, conveying a high degree of poise, accountability, and expertise Desired Other Skills: * Experience working in Epic revenue cycle * Familiarity with the MassHealth ACO program * Familiarity with federally qualified health centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * Master's or higher degree in a relevant discipline * 8+ years of progressive leadership experience effectively managing and successfully improving revenue cycle operations in a large, complex, multi-facility outpatient healthcare environment * 3+ years' experience in an advanced leadership role within a Federally Qualified Health Center * 3+ years' experience with outpatient medical billing rules for Massachusetts payers, especially MassHealth and the Health Safety Net programs In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Title: Prior Authorization Specialist Reports to: Director, Pharmacy Operations Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: This position will be housed under a subsidiary organization of C3, Community Pharmacy Cooperative, LLC (CPC). The Prior Authorization Specialist is responsible for processing and submitting prior authorizations on behalf of FQHCs working with C3/CPC. Meeting the pharmacy related needs of the ACO and its members is the focus of CPC. The Prior Authorization Specialist's duties include ensuring that prior authorizations are submitted in an accurate and efficient manner, communicating with providers, patients, and health center pharmacy teams to optimize patient care. Responsibilities: * This position will support the management of patients requiring prior authorizations * Providing prior authorization services, including insurance benefit investigation, copay assistance, foundation support, and insourcing the dispensing function of Specialty Medications * Identification and qualification of patients eligible for medication patient assistance programs and foundations * Communicates with providers, patients, pharmacy and health center teams in a professional and efficient manner * Interfaces with program administrators for reimbursement assistance programs sponsored by the drug manufacturer * Tracks, documents, and reports out cost savings associated with patient assistance drug recovery programs and provides updates to pharmacy management * Provides guidance to patients on patient assistance programs (e.g. provide manufacturer coupons to patients, if available) * Follow all applicable departmental and CPC Policies and Procedures (as they pertain to operations, quality assurance, goals, and priorities) * Customer Service- communicate with patients in a friendly, welcoming manner with a greeting provided by management * Completion of updating accurate demographic information such as address, date of birth, insurance information and allergies * Resolve insurance-related issues, including prior authorizations, and assist patients with various forms of financial assistance Physical Nature of the Job: * Light work: Exerting up to 20 pounds of force frequently to move objects * Must be able to remain in a stationary position 50-75% of the time Required Skills: * Expertise in prior authorization submission to PBMs * Ability to manage processes and develop implementation strategies * Previous experience in a pharmacy, retail, medical, or customer service setting * Familiarity with Microsoft Word and Excel * Strong analytical and organizational skills, including the ability to analyze data to identify trends and communicate them through effective reporting methods * Strong attention to detail * Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders * Skilled in exercising a high degree of initiative, judgement, discretion, and decision-making to achieve objectives Desired Other Skills: * Familiarity with the MassHealth ACO program * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * Currentlicensure in Commonwealth of Massachusetts as a pharmacy technician * 1 year experience in submitting prior authorizations on behalf of a medical center * GED or High School diploma required In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Title: BH TOC Community Health Worker Reports to: Manager, Behavioral Health Transitions of Care Program Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Community Health Worker (Transitions of Care Program) will be a member of a team of social workers, physicians, pharmacists, community health workers, and program coordinators, you will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic mental health conditions, many of whom also face multiple barriers to accessing care and adhering to a provider's treatment plan. The CHW works as an extension of the clinical care team. You will connect with your patients in person, on the phone, in the hospital, and in the provider's office. You must be prepared to work from home office, hospital, Health Center, provider's office setting, within patient's homes, or in the community. Responsibilities: * Works under the guidance of the Behavioral Health TOC Social Work Care Manager * Conducts initial outreach calls to encourage patients and caregivers to participate in care management programs * Meet with members in person in the community and/or at the health centers * Engages with patients who need assistance with psychiatric and/or substance use recovery care needs * Addresses language and cultural barriers to care * Coaches and guides the patient to meet psychiatric and other clinical goals * Helps teach the patient and/or caregiver about psychiatric and/or substance misuse symptoms response plans * Assists in scheduling appointments on behalf of patients and reminds patients of their upcoming visits * Accompanies patients to their visits as needed * Completes Social Determinants of Health Assessments * Helps patients access community and government-based service agencies including filling out paperwork for the patient * Arranges transportation as needed (PT1) * Establishes relationships with community agencies, resources, and supports that are relevant to the Medicaid population * Assists with Medicaid applications, food and nutrition benefits, housing applications, coordinating transportation, etc. * Travels to engage members at their homes or in the community * Participates in the integrated care team meetings and rounds as required * Maintains accurate, timely documentation in electronic systems * Provides team support as needed Required Skills: * Demonstrated success in working as part of a multi-disciplinary team including communicating and working with providers, nurses, and social workers * Experience working with patients with chronic and mental health and/or substance misuse needs * Must be flexible and adaptable to change * Ability to work independently * Excellent interpersonal communication skills * Additional qualities that would be a good fit for our team include enthusiasm and passion for helping patients, genuine spirit, kind and empathetic nature * Experience working with Electronic Medical Records and healthcare systems * Experience and proficiency with Microsoft Office and online record keeping Desired Other Skills: * Familiarity with the MassHealth ACO program * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred * Bi-lingual (preferred) Qualifications: * Experience working with Medicare, Medicaid and/or Special Needs populations * A valid driver's license and provision of a working vehicle In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Title: Complex Discharge Planner Nursing Reports to: Manager of Care Management Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: As an integral member of the care management team, the Complex Discharge Planner will have the opportunity to have a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers in their lives, which make it difficult for them to achieve the self-care required to improve their health and well-being. This role plays a key part in advancing value-based care by improving care transitions, reducing avoidable ED utilization and readmissions, and promoting equitable, person-centered care. This position is currently hybrid, but requires flexibility, and may vary from day-to-day to meet members where they are. Outreach methods are based on the needs of the organization and the member, and may include telephonic, or in-person engagements in a variety of potential settings, such as the health center/practice, community, home, or an inpatient facility. Responsibilities: * Manages complex discharge planning needs for members (adult and pediatric) experiencing extended inpatient stays or frequent ED visits, and actively participates in regular meetings with hospital staff, providers, care team, and community services * May be required to meet members while they are inpatient or in the ED to provide education and support about the discharge process, and to transition members into care management * Manages complex care coordination needs, inclusive of medical, behavioral health, and SDOH needs, in partnership with Community Health Workers/Care Coordinators and Community Partner Agencies * Partners with MassHealth and other state agency contacts to facilitate care transitions to the safest level of care * Active participation in a member's discharge planning needs * Supports the completion of referrals, and/or providing or confirming appropriate follow-up * Conducts Comprehensive Clinical Assessments for adult and pediatric members * Ensure that medication reconciliation is completed, as indicated. Nurse CMs will complete a medication reconciliation, which may include support from a pharmacist and/or primary care team * Actively engages members and caregivers in collaborative care planning, focusing on medical, behavioral, social, and member-centered needs. Coaches and guides member/representative to meet bio/psycho/social goals * Assesses the member's knowledge of their medical, behavioral health, and/or social conditions, and provides education and self-management support plans based on the member's needs and preferences * Connects members with primary care, behavioral health, social services, Community Partner, respite, and other community-based services, as indicated and appropriate * In collaboration with Community Health Workers, creates and maintains a comprehensive inventory of local community resources through a web-based application, improving accessibility for members and providers, and linking members with the appropriate support services • Participates in the integrated care team meetings and clinical rounds, as required * Maintain accurate, timely documentation in electronic systems, including health center/practice EHRs * Provides coverage for other Discharge Planning team members who are out of office * Engages with health centers in support of reducing pediatric and adult instances of high ED utilization, Potentially Avoidable Admissions (PAA), and Low-Acuity Non-Emergend ED (Lane) utilization * Other duties as assigned Required Skills: * Demonstrated success in identifying and supporting members with high utilizer patterns, complex needs, and social risk factors to reduce avoidable readmissions and improve continuity of care * Vital part of a multi-disciplinary team including communicating and working with Providers, Pharmacists, Social Workers, Community Health Workers, and other health care teams * Must be flexible and adaptable to change * Experience using appropriate technology, such as computers, for work-based communication * Experience and proficiency with Microsoft Office and online record keeping * Demonstrate the ability to work independently Desired Skills: * Must demonstrate excellent interpersonal communication skills; strong negotiator * Ability to flexibly utilize clinical expertise to solve complex problems * Experience working with patients with chronic medical and behavioral health needs * Bi/multi-lingual preferred Qualifications: * Experience within the ACO's member population preferred, including Medicare/Medicaid member populations * Acute hospital (Medical or BH) discharge planning experience strongly recommended * Familiarity with DCP Levels of Care (Acute, Subacute, Outpatient, Respite, Home Health) and Ancillary Services (DME) * Experience working with Federally Qualified Health Centers/ Primary Care Provider practices is strongly preferred * RN/LPN with current, active MA nursing license * 3-5 years of nursing experience; acute hospital/ED, home health care, ambulatory care, community public health or Case/Care Management * A valid driver's license and provision of a working vehicle * Experience with anti-racism activities, and/or lived experience with racism is highly preferred In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

LEXINGTON, WOBURN, ARLINGTON, ACTON AND SURROUNDING AREAS!! Interim HealthCare, Inc. of Lexington MA is seeking a full-time Homemaker-HMK to join our healthcare team. The Homemaker - HMK will be responsible for providing quality services to adults and the elderly who are unable to perform activities of daily living. The primary focus of the position is to ensure that the highest degree of quality care is provided to our clients in their homes. Compensation & Benefits One on one with Client / Patient Flexible Schedules Sick pay Vacation pay (accrual) Overtime pay Weekly Payroll (Direct deposit) Free training courses Responsibilities •Gather supplies and equipment necessary to provide homemaking services depending on the individual needs of each client •Provide transportation and assistance to clients as needed; grocery store, doctor's appointments, etc. •Cleaning and organizing client's home •Preparing meals according to individual needs •Assist client with activities of daily living, including bathing, dressing, and grooming •Create and maintain a safe environment for clients •Observe and document client's physical and emotional condition •Report any changes in health condition to the supervisor •Monitor nutrition and hydration of clients •Assist with medical interventions such as taking vital signs or medication reminders •Provide companionship and emotional support; listen to and communicate with clients to understand their needs •Perform other activities as needed Requirements •Certification as a Home Health Aide or Nurse Aide in Massachusetts •Minimum of one (1) year of experience in Home Care/Home Health Care setting strongly preferred •Current TB test results and proof of MMR Language Proficiency •Must have valid driver's license •Flexible scheduling availability •Excellent communication, problem-solving, and interpersonal skills •Ability to work independently and as a team member •Compassionate and patient attitude EEOC Statement Interim Healthcare, Inc. of Lexington MA is an Equal Opportunity Employer that provides a safe, supportive, respectful, and harassment-free workplace for all employees and applicants regardless of their race, color, religion, sex (including pregnancy), national origin, age, physical and mental disability, genetic information, veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by applicable federal, state, and local laws. Our policy applies to all members of the staff and applicants to the organization.

Title: Licensed Care Manager, High Risk Maternity Reports to: Manager, Care Management Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: As an integral member of the care management team the Clinical Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the health center, community, home, or an inpatient facility. This role is currently hybrid with potential travel to FQHCs required. The Clinical Care Manager/Maternal Newborn supports high risk pregnant and post-partum members who are at- risk for an adverse delivery based on complex social, behavioral and health needs with consideration of all levels of healthcare disparity. This CM provides ongoing management of the mother and newborn for 12 months post- partum, connecting members with appropriate social services and promoting self-management of their behavioral and medical needs. The Care Manager is a key member of an interdisciplinary team in the development and implementation of a care plan to enhance the member's overall prenatal/postpartum health, and to achieve appropriate utilization. They will also assess plans, implement, coordinate, monitor, and evaluate care plans, services, and outcomes to maximize the maternal/child health of members. Responsibilities: * Conducts Comprehensive Assessments * Assures that medication reconciliation is complete based on licensure. Nurse CMs will complete a medication reconciliation and may include a pharmacist and/or primary care team. BH Care Managers will refer all medication reconciliations to a Clinical Pharmacist * Engages members and care givers in active care planning with a focus on medical, behavioral, social, member-centered care Coaches and guides member/representative to meet bio/psycho/social care goals * Provide care coordination, which may include but is not limited to facilitating care transitions, supporting the completion of referrals, and/or providing or confirming appropriate follow-up * May be required to meet members while they are inpatient to provide education and support about the discharge process and transition the member into care management * Travel throughout assigned area to engage members at their homes or other locations where the member may be located * Assesses the member's knowledge of their medical, behavioral health and/or social conditions and provides education and self-management support including symptom response plans based on the member's needs and preferences * Connects members with primary care, behavioral health, flexible services, Community Partner, respite, and other community based social services as indicated and appropriate * In collaboration with Community Health Workers creates and maintains a comprehensive inventory of local community resources through a web-based application, improving accessibility for members and providers, and linking members with the appropriate support services * Participates in the integrated care team meetings and rounds as required * Maintain accurate, timely documentation in electronic systems including health center EHRs * Provides coverage for team members who are out of office * Other duties as assigned Required Skills: * Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Pharmacists, Nurses, Community Health Workers, and other health care teams * Ability to flexibly utilize clinical expertise to solve complex problems * Experience working with patients with chronic and behavioral health needs * Must be flexible and adaptable to change * Demonstrate the ability to work independently * Must demonstrate excellent interpersonal communication skills * Additional qualities that would be a good fit for our team include enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a 'go with the flow' mentality * Experience using appropriate technology, such as computers, for work-based communication * Experience and proficiency with Microsoft Office and online record keeping * Participates in the integrated care team meetings and rounds as required * Maintain accurate, timely documentation in electronic systems including health center EHRs * Provides coverage for team members who are out of office * Other duties as assigned * Must be able to remain in a stationary position 50-75% of the time Desired Other Skills: * Experience working with Maternal/Newborn and/or Post-Partum population preferred * Experience within the ACOs member population preferred including Medicare/Medicaid * Bi/multi-lingual preferred or experience with Language Translation Services * Familiarity with the MassHealth ACO program * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * RN/LPN with current, active MA nursing license OR Licensed Clinical Social Worker (LCSW or LICSW), or Licensed Mental Health Counselor (LMHC) * 3-5 years of nursing experience, in-home health, ambulatory care, community public health, case management OR 2-5 years of Inpatient or Community Social Work experience providing patient-centered outreach, behavioral health services, needs assessment and support * A valid driver's license and provision of a working vehicle In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Title: Accounts Receivable Specialist Reports to: Director, Patient Financial Services Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices in Massachusetts and across the country. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: We are seeking an experienced Accounts Receivable Specialist to join our revenue cycle team. The ideal candidate will have a strong background in professional billing or working in a doctor's office, with a preference for experience in Federally Qualified Health Centers (FQHC). The position requires a detail-oriented and collaborative professional responsible for the implementation, configuration, optimization, and support of Epic's Resolute Professional Billing (PB) module. This role ensures accurate and efficient billing workflows, charge capture, claims processing, and reimbursement across the healthcare revenue cycle. Familiarity with Massachusetts healthcare regulations, electronic health records (EHRs), and related software is essential for success in this role. Responsibilities: * Enter and review charges for accuracy, ensuring proper coding and compliance with payer requirements * Utilize the charge router within Epic to route charges efficiently and accurately to the correct claim workflows * Identify and resolve charge capture errors or discrepancies to prevent billing delays * Prepare, review, and submit electronic and paper claims through Epic and various clearinghouses, ensuring compliance with FQHC billing guidelines and Massachusetts-specific regulations * Apply claim form logic to review and resolve formatting errors before submission * Liaise with insurance companies to resolve discrepancies, missing files, and claim rejections * Analyze claim form logic, including UB-04 and CMS-1500 formats, to ensure proper billing practices are followed * Monitor claims for timely submissions by working closely with follow-up colleagues to address rejected or denied claims * Assist in managing accounts receivable by identifying trends in denials or delays * Perform payer appeals on denied claims as needed * Leverage Epic systems and other EHRs to support billing workflows, payment posting, and reporting * Reconcile daily payment batches to ensure all funds are accounted for and discrepancies are resolved promptly * Monitor unapplied payments and resolve posting errors in a timely manner * Work with banking institutions to ensure accurate deposit processing and address returned or rejected transactions * Function as a point of contact for inquiries related to payment posting and ERA processes * Generate and analyze payment posting and cash reconciliation reports to identify trends and areas for improvement * Maintain and update patient accounts and payer information in the system as needed * Collaborate with IT and billing teams to address system-related issues impacting billing processes * Ensure billing practices comply with FQHC-specific guidelines, Massachusetts healthcare regulations, and payer rules * Stay updated on changes to coding guidelines, billing codes, payer policies, and industry best practices * Participate in internal and external audits as required * Partner with clinical, coding, and health information teams to resolve billing documentation issues * Communicate effectively with insurance companies, patients, and other stakeholders to address billing inquiries * Review billing dashboards as a tool to monitor performance metrics and identify denial trends * Provide feedback to leadership on areas for improvement within billing workflows * Communicate effectively with insurance payers, patients, and internal teams to resolve billing and payment issues * Provide excellent customer service when assisting with account inquiries or payment concerns. * Other duties as assigned Required Skills: * Knowledgeable of Massachusetts healthcare billing regulations and payer requirements * Minimum of 3-5 years of experience in medical billing, preferably in an FQHC or professional billing setting * Proficiency in Epic resolute professional billing processes * Strong understanding of claim form logic and payer-specific billing requirements * Familiarity with Massachusetts healthcare regulations and insurance processes * Knowledge of medical coding (CPT, ICD-10, HCPCS) and compliance requirements * Excellent attention to detail, organizational skills, and the ability to meet deadlines * Strong communication and problem-solving skills * Solid communication skills across stakeholders, diligence, and problem-solving skills * Experience in Microsoft Office Suite * Must have a strong commitment to quality assurance and exceptional customer service. * A strong commitment to C3's mission Desired Other Skills: * Familiarity with the MassHealth ACO program * Familiarity working in Federally Qualified Health Centers (FQHC) * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * High school diploma or equivalent required; associate or bachelor's degree in business, healthcare administration, or a related field is preferred In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Live the Mission Life Care Center of Stoneham is looking for a full-time, 32-hours a week Social Worker * The Social Worker plans, organizes, develops, and implements Social Services programs ensure all medically-related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards. * Reports to Social Services Director Education, Experience, and Licensure/Certifications * Currently registered/licensed in applicable State (if required by State law). Must maintain an active license in good standing throughout employment. (Not applicable in Hawaii) * Bachelor's degree in a human services field (which may include gerontology) if working in a facility with 120 or more beds (see State law) * Two (2) years' experience in health-care social work preferred Specific Requirements * Make independent decisions when circumstances warrant such action * Knowledgeable of social services practices and procedures as well as the laws, regulations, and guidelines governing social services functions in the post-acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the social services department * Perform proficiently in all applicable competency areas * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, organize, develop, and implement social services program that meets the medically-related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines * Act as a patient advocate and provide education to staff regarding patient rights * Chart appropriately and timely * Assist patients and families through education, financial planning assistance, liaison with community agencies, etc. * Follow-up to evaluate compliance with social services programs and patient plans * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively within an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language * Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs An Equal Opportunity Employer

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Leominster Job ID 2025-229193 JOB OVERVIEW Sunrise of Leominster is looking for a Part Time Driver/ Maintenance Assistant The Driver is responsible for providing safe, timely, and courteous transportation for residents to and from various activities while providing quality service. Responsible for maintaining paperwork and records in addition to maintaining the community's vehicles in good working condition to include monthly and pre-trip vehicle inspections. Responsible for ensuring effective communication with residents and families and for notifying the Assisted Living Coordinator (ALC) and/or Reminiscence Coordinator (RC) of any changes in a resident's condition or behavior. Responsible for reading the Daily Log and for making appropriate entries as needed. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Driving Provide transportation services for residents. Assist residents with any special needs during transportation, such as but not limited to, carrying packages, opening doors, and assisting residents in and out of the vehicle and to the point of destination. Maintain focus on driving at all times and direct tasks and passenger interactions to on-board support staff while vehicle is in motion. Do not use a personal cell phone while performing Driver duties. Provide miscellaneous pickup and delivery services as needed. Demonstrate positive resident relations. Follow safety, loss prevention, and infection control procedures. Coordinate the activities of other Sunrise Senior Living team members who are performing in a driver assistance role, “spotter”, or resident care capacity. Possess competent knowledge of local area including traffic patterns in order to closely estimate travel times and plan appropriate routes to destinations. Observe and consider resident safety. Report any resident's change of condition to ALC and/or RC. Vehicle Maintenance and Supplies Maintain all community vehicles in good working condition, including cleanliness, fully charged community cell phone, equipment, checking lights and operation of vehicle, fire extinguishers, first aid supplies, blood spill clean-up kit, and other safety equipment or assistive devices (step stool to assist residents on and off the vehicle). Perform routine preventative maintenance as directed by Sunrise Senior Living policy, federal, and provincial requirements as applicable and all regular state/province and local inspections, permits, and registrations requirements. Maintain all tools, equipment, and supplies in proper condition. Assist with the Sunrise vehicle(s) registration and license plate renewal process. Inspect and document vehicle condition on a monthly and per trip basis completing the approved Sunrise Senior Living forms. Handle and store oxygen and other potentially dangerous materials in accordance with Sunrise Senior Living policy and authority having jurisdiction. Risk Management and General Safety Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. General Complete and pass all pre-employment, post-accident, and annual random drug and alcohol screening as applicable per applicable regulations and policy. Attend in-services as required by federal and provincial regulations and as needed. Respond in a timely manner to requests and concerns from residents, family members, and team members. Maintain and protect the confidentiality of resident information. Notify the ALC and or RC of any resident concern and/or change in condition. Report all vehicle accidents, incidents, and safety problems immediately to the Executive Director (ED). Review, read, notate, and initial Daily Log and Maintenance Log for any needs and or requests and to learn about pertinent information and any resident's physical and behavioral changes. Train Sunrise Senior Living team members on driving, driver assistance procedures “spotting”, vehicle maintenance, and safety as needed. Adhere to applicable regulations and Sunrise Senior Living policies pertaining to driving. Assist in activities when there are no outings. Training, and Contributing to Team Success Participate as a member of a team and commits to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to react calmly in emergency situations and be considerate Possess written and verbal skills for effective communication Competent in organizational and time management skills and handling multiple priorities Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Maintains a current applicable driver's license to drive Sunrise vehicles provided, with an acceptable driving record in accordance with applicable regulations and Sunrise policy Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations: CPR Annual driver education Any other applicable certifications Possess knowledge of all safety precautions and comply with safety procedures Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters At least 21 years of age Ability to work semi-independently without direct supervision by following all community procedures and guidelines, follow through on assigned tasks and demonstrate initiative Able to make responsible choices and decisions and act in a resident's best interest ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Title: Pharmacy Technician Trainee/Cashier - Lynn Community Health Center Reports to: Pharmacy Technician Supervisor Classification: Individual Contributor Organization Summary: Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Pharmacy Technician Trainee is a training position to become a Pharmacy Technician once successfully completing the Massachusetts Board-approved pharmacy technician assessment examination after working a minimum of 500 hours of employment as a pharmacy technician trainee. They are responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready. Job Responsibilities: * Supports pharmacy services by stocking, preparing and distributing medications * Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist * Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable * Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations * Protects patients and employees by adhering to infection-control policies and protocols * Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities Required Skills: * Experience managing multiple competing priorities; excellent prioritization skills * Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods * Strong attention to detail * Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders * Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives * Quick learner with customer service mindset * Position requires light to moderate work with 50 pounds maximum weight to lift and carry Desired Other Skills: * Familiarity with 340B program * Familiarity with adherence packaging and home delivery * Familiarity with the MassHealth ACO program * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * High School diploma, GED, or equivalent * Previous experience in a pharmacy, retail, medical, or customer service setting * State licensure/registration In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Live the Mission We're adding to our team at Life Care Center of the South Shore and seeking aMemory Support Program Director for our Dementia Friendly Long-Term Care and Rehabilitation Center The Memory Support Program Director is a leadership role. In this role you will oversee staff, develop and implement programs, and manage daily staff and resident operations throughout an interdepartmental team setting. The person best suited for this position will have proven prior experience as a Memory Support Director, strong leadership skills, specialized training and be certified in dementia care. Position Summary The Activities Director (Recreation Therapist) plans, organizes, develops, and directs quality activities for patients, ensuring that the recreational, physical, intellectual, spiritual, and social needs of each patient are met in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Bachelor's degree in recreational therapy or related field * Currently licensed/registered in applicable State. Must maintain an active Recreational Therapist license in good standing throughout employment. * Prior experience with geriatrics preferred Specific Job Requirements * Demonstrated proficiency in arts/crafts/music is preferred * Possess the ability to make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, develop, organize, implement, and evaluate quality activity programs (includes entertainment, exercise, relaxation, and education) * Make daily rounds to ensure activities team is performing to standards and patient needs are being met * Appropriately and descriptively chart patient progress and behavior * Escort patients to and from activities * Make regular in room visits to patients uninterested or unable to participate in group activities * Effectively manage and operate within budget * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Live the Mission Life Care Center of West Bridgewater won the Best Nursing Home Award for both short and long-term care from U.S. News and World report for 2021-2022. CMS 5-Star Rating $5,000 Sign On Bonus |New Grads Welcome The PTA - Physical Therapy Assistant provides direct rehab care in physical therapy to patients upon physician referral under the supervision of a licensed Physical Therapist (PT) in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Graduate of an accredited program in physical therapy (ASPT) * Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment. * One (1) year experience in post acute care or related setting preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Participates in community health matters/projects as appropriate * Must be proficient in Microsoft Word, Excel, and e mail * Liaisons with patients, families, support departments, etc., to adequately plan for patient needs * Demonstrate good body mechanics at all times * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Follow physical therapy treatment plans for patients under direction of the supervising PT * Chart appropriately and timely * Utilize therapy software appropriately and accurately * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Title: Project Manager Reports to: Vice President of FQHC Operational Services Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices nationally. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Project Manager is responsible for managing complex projects and duties based on strategic or operational importance for the organization, our subsidiaries, and for our participating FQHCs as needed. This will include tasks that support the Project Management Office (PMO), Business Development, Operations and other departments and subsidiaries in gathering resources, information, and equipment to implement upcoming projects. Main duties include developing and managing comprehensive project plans, supporting the organization in developing strategic and operational project operational based on the needs and project significance, maintaining work schedules, organizing and participating in shareholder meetings, performing certain administrative functions and activities, and ensuring collaboration, consistent progress, and meeting deadlines. Responsibilities: * Developing comprehensive project plans and ensuring successful project implementations in collaboration with the Vice President of FQHC Operational Service, other PMs, Business Owners and Stakeholders * Performing various coordinating duties such as scheduling, risk management, and milestones, deliverable and deadlines tracking * Communicating with all stakeholders to identify and define project requirements, scope, and objectives, milestones, and tasks * Supporting, coordinating, and managing certain operational and other company-wide projects and activities to keep workflows and assignments on track * Delegating project tasks to stakeholders best positioned to complete them * Monitoring the overall progress of the assigned project and work, providing reports, identifying impediments * Managing project-related documents, and dashboards by ensuring all necessary materials are developed, updated, and saved * Providing additional support based on the project needs by establishing meetings, preparing and reviewing project proposals and meeting minutes * Assisting in project evaluations and assignments as needed * Assisting in development and updating of PMO tools and documentation and supporting the PMO with other tasks and developments * May require work-related travel and/or working from different locations * Other duties as assigned Required Skills: * Previous experience in project management, including management of complex projects and projects of significant importance * Excellent problem solving and organizational skills * Exceptional attention to details and ability to handle multiple concurrent assignments * Strong analytical and problem-solving abilities * Documentation management and ability to use project management tools * A proven ability to take initiative and work effectively with a team * Exceptional time management skills with the ability to meet deadlines * Excellent communication (oral and written) and interpersonal skills * Experience using different PM methodologies, systems, and platforms * Collaborative, flexible, innovative Desired Other Skills: * Familiarity with the MACO programs * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred Qualifications: * Bachelor's Degree and 3-5 years of relevant experience managing complex projects * Additional certifications in project management In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

his opportunity to join a great ED Department staffed by a wonderful collaborative group of physicians, a very stable team with average tenure of 10 years. Our Department sees on average 60,000 visits/yr at our community hospital just 25 miles from Boston. We have two physicians staffing 1 am - 7 am, and 84 hours of MD coverage a day, 36 hours of PA coverage a day. We offer a very competitive benefits package and our pay for performance program has a sizable annual bonus geared toward quality. Limited resident teaching, in house surgery, anesthesia, OB, Neonatology, Pediatric Hospitalist, and Hospitalist service for admissions. Work 9 hour shifts (14 a month +/- is full time) & extra shifts area available. Our schedule is made through schedule requests, not a block schedule. Highly competitive benefits package REQUIREMENTS: BE/BC in Emergency Medicine. Certifications Needed: BLS, ACLS, ATLS until such time as Emergency Medicine Board Certification is obtained Signature Healthcare consists of Brockton Hospital and the Signature Medical Group, we are located between Boston and Provide, and are have over 150 employed Physicians and other direct care providers. The Hospital has 217-licensed beds. Our ambulatory group has 18 offices throughout southeastern MA. We are H1 Cap Exempt. Please send your updated CV to: ********************************* We have won numerous awards including a Top Performer on Key Quality Measures by The Joint Commission, a national hospital safety score "A" rating by The Leapfrog Group, a Top Hospital from US News & World Report, and a naming to the Harvard Pilgrim Hospital and Physician Group Honor Rolls. As well as Healthiest 100 Workplaces in America!

**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.** **COMMUNITY NAME** Bertram House of Swampscott **Job ID** 2025-233343 **JOB OVERVIEW** The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: **Inspiring Others** + Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a strong belief in mission, vision, and purpose. + Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. **Guiding Team Success** + Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style. + Provide clear direction and structure for the team in order to support their success. + Manage the talent selection process effectively by utilizing Sunrise best practices and resources. + Embrace workforce diversity. + Establish stretch but realistic team goals and motivates the team to work together to achieve them. + Share important and relevant information with the team. + Ensure consistent and timely orientation and ongoing training is delivered to team members. + Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. + Promote the Employee Assistance Program (EAP) as a resource for team members. + Research and resolve Hotline Call Reports timely and effectively. **Coaching and Developing Others** + Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities. + Convey performance expectations and provide timely feedback to ensure performance standards are met. + Hold effective one on one meetings with direct reports. + Provide feedback and counsel on a continuous basis. + Support team members' career growth by having regular development-focused conversations. + Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles. + Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions. **Creating a Culture of Trust** + Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust. + Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently. + Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions. + Listen and respond with empathy. + Treat people with dignity, respect, and fairness. + Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. + Encourage disclosure and facilitate an open exchange of ideas. + Advocate for both team members and residents. + Provide frequent and consistent communication with team, residents, and the community. **Leading Change** + Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change. + Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. + Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. + Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. **Customer Focus** + Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. + Lead the development and regular review of the engagement improvement plan. + Resolve customer concerns effectively through consistent use of the problem resolution program. + Hold consistent and effective Resident Council meetings. + Achieve customer referrals on a regular, recurring basis and strive to be above the company average. + Ensure that the leadership team interacts with residents. + Maintain a commitment to say "YES" and the courage to say "NO" only when absolutely needed. + Strive for minimal loss of residents to competitors, with a declining trend that is below company average. **Quality Assurance and Regulatory Compliance** + Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner. + Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner. + Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance. + Act as the Community Privacy Representative. + Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations. + Follow up on issues identified in the regional team site visit report. + Follow up on mock survey process. + Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety. + Provide leadership and promotion of the Sunrise Safety and Risk Management policies. + Review all incident reports and ensures corrective actions are in place in a timely manner. + Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. **Family Services** + Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. + Oversee the planning of an in-house family event monthly. + Encourage family involvement via Volunteer Programs. + Make self available to residents and their families. + Ensure implementation and maintenance of a family support program. + Ensure Family Service Meetings are happening regularly according to Sunrise policy. + Ensure Sunrise Wellness and Resident Care systems are implemented and followed. **Business Development and Top Line Growth** + Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. + Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. + Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP's/SPP's, and sales. + Spend five minutes per day, performing post call reviews of DOS's in-person presentations. + Hold DOS accountable for the community's daily contact goal. + Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins. + Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. **Driving for Results** + Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. + Meet Net Operating Income (NOI) expectations. + Meet occupancy expectations. + Manages the Profit and Loss (P&L). + Achieve and execute consistent labor/labour schedules seven days a week. + Achieve great resident retention through a focus on service. + Participate in local business councils. + Instill in team members a "whole community approach". + Drive ownership to the department leaders. **Business Acumen** + Use one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics. + Meet the financial targets with the goal to maximize the capital partners return. + Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs. + Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs. + Make accurate forecasts. + Overcome competitive obstacles. + Understand market dynamics: + What is our niche? + What do we do better or worse than our competition? + New service opportunities. + Demographics - culture, income, ethnicity, size. + Labor/labour availability - overcome obstacles. **Financial Management** + Strive to improve profitability year over year in line with owner expectations. + Prepare and adhere to the community budget. + Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. + Review monthly financial statements and implement plans of action for deficiencies. + Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. + Manage collections process effectively. + Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes. + Manage key, non-labor/non-labour operating costs in line with budgeted levels. + Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. **Operational Decision Making** + Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. + Comply with all regulations and principles. + Think past today (proactive). + Learn from bad decisions. + Encourage and reward for prudent risk taking. + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. **Core Competencies** + Ability to handle multiple priorities effectively + Ability to delegate assignments to the appropriate individuals + Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations + Proficient in organizational and time management skills + Demonstrates good judgment and problem solving and decision-making skills **Experience and Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this are representative of the knowledge, skills, and abilities required. + College degree preferred; degree and management experience may be required per state/provincial requirements + Administrator's License / certification may be required per state/provincial requirements + Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community + Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change + Previous sales experience preferred, including building customer relationships, and resolving customer concerns. + Passion for working with seniors + Demonstration of success in managing operating expenses + Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications + As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety + Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times **ABOUT SUNRISE** Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + my FlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements **_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work _** **PRE-EMPLOYMENT REQUIREMENTS** Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. **COMPENSATION DISCLAIMER** Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). **Location : Name** _Bertram House of Swampscott_ **Type** _Full-Time_ **_Location : Address_** _565 Humphrey Street_ **_Location : City_** _Swampscott_ **_Location : State/Province (Full Name)_** _Massachusetts_ **Salary Range** _USD $115,000.00 - USD $171,080.00 /Yr._ **Variable Compensation** _Bonus Eligible_ Sunrise Senior Living is an Equal Opportunity Employer.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-234037 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. Send get well cards to residents in the hospital. Order Memory Flower for any residents that have passed away. Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing Order flowers and name plates for new residents prior to move in. Order guest meals for resident and family for day of move in. Create and maintain marketing and move-in packet inventory as needed. Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas Keep desk and entry area neat and organized. Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. Keep music playing throughout the day. Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: Respond to emergencies as indicated in Sunrise's policies and procedures. Responsible for all guests and residents to appropriately sign themselves in and out at all times. Maintain a high-risk elopement list with photograph at front desk. Heightened awareness of the entry and exit of all residents. Administrative Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. Collect meal ticket money and account for and process money in accordance with internal business control procedures. Organize and distribute mail to residents, Executive Director, and Department Coordinators. Collect and distribute resident and community newspapers. Post and display the Daily Menu on Menu Board. Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. Monitor and order office supplies as needed. Track and disperse team member paychecks. Training, and Contributing to Team Success Participate actively as a member of a team and committed to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to handle multiple priorities Possess written and verbal skills for effective communication Demonstrate good organizational, time management, and follow through skills Possess accurate record keeping skills Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications High School degree/GED Proven customer service experience and skills Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Live the Mission The Maintenance Director is responsible for the overall operation of the Maintenance department in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * High school diploma or equivalent * Minimum of two (2) years' maintenance experience * Proven knowledge of various mechanical, electrical, and plumbing systems * Ability to read and interpret blueprints * Knowledgeable of local building codes and ordinances Specific Job Requirements * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, supervise, and direct maintenance programs * Schedule preventive maintenance, repairs, and replacements * Inspect equipment/systems regular for proper functioning and safety * Run errands, handing incoming and outgoing freight, and lift and move heavy furniture and equipment * Recruit, select, hire, evaluate, train, counsel, and supervise maintenance staff * Perform duties as a Maintenance Assistant as needed * Effectively manage and operate within budget * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer