LPN Nurse
Sunrise Senior Living job in Norwood, MA
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
Job ID
2025-234802
JOB OVERVIEW
The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.
RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Medication Administration
Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner.
Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents.
Receive medication updates from Resident Care Director (RCD) or Wellness Nurse.
Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
Ensure that medications are passed according to times utilizing a mobile medication cart.
Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses.
Maintain confidentiality of all resident information including resident medication among other residents.
Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse.
Restock medication cart after all medication passes.
Assist in checking medication regardless of packaging system.
Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor.
Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse.
Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
Follow re-fill process for medications.
Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service.
Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs.
Practice routinely good standard care precautions of cleanliness, hygiene, and health.
Audit medication carts.
Resident Care
Notify RCD of any resident and/or family concerns.
Attend and actively participates in daily Cross Over meetings facilitated by the LCM.
Conduct Service and Health Updates as directed by RCD.
Participate in the development of the Individualized Service Plans (ISP).
Transcribe orders.
Risk Management and General Safety
Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Report all accidents/incidents immediately.
Report all unsafe and hazardous conditions/equipment immediately.
Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.
Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.
Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.
Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels.
Training and Contributing to Team Success
Participate as a member of a team and commit to working toward team goals.
Demonstrate in daily interactions with others, our Team Member Credo.
Commit to serving our residents and guests through our Principles of Service.
Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator.
Attend regular training by RCD and neighborhood coordinators.
May be designated as shift supervisor.
May supervise other medication care managers.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Ability to make choices and decisions and act in the resident's best interest
Ability to react and remain calm in difficult situations
Ability to handle multiple priorities
Possess written and verbal skills for effective communication and level of understanding
Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this are representative of the knowledge, skills, and abilities required.
LPN, LVN, or state/province specific licensed nurse credential
In states/provinces where appropriate, must maintain certifications
Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
o CPR and First Aid
Must be at least 18 years of age
Previous experience working with seniors preferred
Desire to serve and care for seniors
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
my FlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Dishwasher
Sunrise Senior Living job in Braintree Town, MA
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
Job ID 2025-235384 JOB OVERVIEW The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Set-up and maintain the dish and pot washing areas.
Operate dish machine(s) according to manufacturer instruction.
Perform dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware.
Maintain accurate dish machine and pot and pan sink temperature and sanitation logs and report any issues promptly.
Maintain accurate equipment logs and report any issues promptly.
Complete assigned kitchen cleaning duties and ensure accuracy of daily and weekly cleaning logs.
Clean assigned kitchen equipment, including but not limited to stoves, ovens, fryers, microwaves, mixers, slicers, refrigerators, freezers, worktables, prep sinks, ice makers, coffee machines, hoods and ventilation screens.
Perform assigned janitorial duties, including but not limited to sweeping work areas, mopping floors, washing walls and ceilings, sanitizing production areas, and emptying trash.
Assist with food preparation and plating when necessary.
Maintain the correct storage of all cookware, china, glassware, and utensils.
Maintain the correct storage of all janitorial and chemical supplies.
Assist in the receiving, storage, dating, labeling, and rotation of food and non-food supplies.
Comply with national/provincial regulations pertaining to occupational health and safety and Risk Management programs and policies, adhere to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to:
Clean and maintain the dining room and bistro to the highest standards per company guidelines.
Bus and reset tables per company standards.
Take and deliver food orders in a timely manner.
Prepare and serve light meals in a timely manner and in accordance with established standardized recipes and menus.
Collaboration, Engagement, and Team Success
Participate and commit to working toward team goals.
Demonstrate our Team Member Credo in daily interactions.
Commit to serving our residents and guests through our Principles of Service.
Contribute to the overall engagement programs for both residents and team members.
Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC).
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Written and verbal skills for effective communication
Ability to handle multiple priorities
Demonstrate good judgment, problem solving, and decision-making skills
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
One (1) year job related experience preferred
High School diploma/GED
Completion of the following training may be required and/or certificates available per regulations and laws as applicable:
CPR Certificate and First Aid Certificate
ServSafe Food Handler Card
Local Health Department Food Handler Card
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
my FlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Auto-ApplySenior Analyst, Quality Data
Boston, MA job
Title: Senior Analyst, Quality Data Reports to: Director of Analytics Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Senior Quality Data Analyst is a key member of the analytics team working directly with the Director of Analytics, Director of Quality, and Senior Manager of Quality Programs. This role supports the organization's mission by providing critical analytical and technical expertise to the Quality and Health Equity Programs.
The Analyst collaborates across internal departments and with external partners, especially Federally Qualified Health Centers (FQHCs) to manage Health Equity program analytics, population health reporting, and data-driven decision-making. The Analyst must be able to independently analyze complex healthcare data, draw meaningful conclusions, and communicate findings effectively to senior leadership. A customer-service mindset and a collaborative approach are essential for success in this role.
Responsibilities:
* Monitor and analyze performance on quality and health equity measures that impact shared savings, incentive payments, and compliance under the Medicaid, Medicare, and Commercial value-based contracts
* Generate clear, actionable reports, dashboards, and insights to support clinical, operational, and strategic decision-making across internal teams and FQHC partners
* Translate analytical findings into strategic insights that inform interventions and drive improved outcomes and financial performance for ACO leadership and FQHCs
* Query and analyze large data sets to generate clear, concise reports and dashboards for both routine and ad hoc needs, supporting internal and external stakeholders
* Ensure accuracy, completeness, and integrity of data used for quality reporting, regulatory submission, and performance monitoring
* Lead data validation, preparation, and process improvement efforts to ensure consistency and reliability across reporting processes
* Partner with Quality and Clinical teams, serving as a strategic partner in cross-departmental workgroups and planning sessions to ensure alignment on data use, shared goals, and coordinated efforts
* Collaborate with IT to improve the capture and completeness of demographic and SDOH data
* Support reporting efforts related to CMS, Medicaid, and health plan reporting requirements related to quality and health equity performance
Required Skills:
* Experience working with healthcare quality and health equity metrics (e.g., HEDIS, eCQMs, MSSP, and other state Medicaid programs)
* Experience querying and manipulating large data sets using computational tools; SQL or similar language required; experience in other tools like SAS, R, or Python is a plus
* Skilled in extracting actionable insights from complex, unstructured data sets to support strategic business objectives
* Strong communication skills with the ability to present complex information clearly to both technical and non-technical audiences
* Proficiency in Excel required; experience with data visualization tools such as Tableau, Power BI, or Qlik-or willingness to learn-is essential
* Demonstrated ability to work independently, manage competing priorities, and maintain attention to detail in a fast-paced environment
* Commitment to accuracy, integrity, and high-quality deliverables
* Experienced with developing models that achieve objectives with minimum required complexity
Desired Other Skills:
* Experience working with medical claims and payment methodologies including MassHealth data (or other Medicaid and Medicare data sets)
* Familiarity with other healthcare quality measurement frameworks
* Demonstrated understanding of value-based care models, managed care contracting, or financial modeling
* Ability to design, execute, and summarize clinical and population health analyses that identify actionable insights for Quality teams
* Experience supporting or partnering with Federally Qualified Health Centers (FQHCs)
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* Bachelor's degree required; advanced degree in business, economics, statistics, public health, or related fields strongly preferred
* Four or more years of practical experience in healthcare or analytics with at least two years focused on healthcare data
In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.
Vice President, Billing and Credentialing Services
Boston, MA job
Title: Vice President, Billing and Credentialing Services Reports to: Chief Financial Officer Classification: Vice President Location: Boston (Hybrid) Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Vice President (VP) of Billing and Credentialing Services builds and oversees the revenue cycle services and all aspects of a new billing and credentialing service of Community Care Cooperative (C3). The VP is responsible for overall revenue cycle operations including the management of total outpatient medical, behavioral health, eye, and dental claims receivables on behalf of a core client group of Federally Qualified Health Centers (FQHCs). This role will also oversee upstream drivers of revenue integrity such as eligibility verification, cash management, provider credentialing, and reporting and technology for RCM. The VP ensures that all billing, compliance, and payer regulations are followed to drive the collection of $40 million in net revenue for one FQHC client initially. The VP will maintain excellent relationships with current and pipeline FQHCs, will clearly demonstrate value and quality, and will sustainably grow the service to multiple FQHCs over time. Additionally, they must have deep FQHC revenue cycle management experience. Preference will be given to candidates with Massachusetts payer expertise, especially with the MassHealth and Health Safety Net Programs.
Responsibilities:
* Build from the ground-up and direct a new billing and credentialing service of C3 to improve revenue capture for client FQHCs
* Functions to be built and overseen by the VP include but are not limited to:
o Payer and patient accounts receivable management
* Cash management
* Collections
o Eligibility and benefits verification
o Payer credentialing
o Accurate processing of capitated and value-based payer contracts
* Write and maintain Service Level Agreements (SLAs) and render contracted deliverables with excellent quality and high degree of financial value to clients
* Work within the Epic EMR environment
* Develop and oversee total staffing strategy, including hiring staff and vendors, putting in place a management structure and career development ladders, and ensuring robust staff certification, onboarding, and training processes
* Develop and oversee the billing and credentialing service budget, managing expenses and planning for staffing to meet FQHC needs
* Build the infrastructure to monitor, coordinate, and evaluate the performance of RCM operational areas. Proactively initiate process & system improvements for the ongoing enhancement of service performance
* Develop and apply Compliance policies and standard operating procedures to ensure applicable laws, regulator considerations, policies, and procedures which govern proper medical conduct, medical billing, and healthcare are followed by team members and contracted entities, if any. Handle escalations as needed or when/if violations in compliance are identified. This includes building and operating an internal audit function
* Prepares year end revenue related accounting and audit work papers. Responds to audit questions as appropriate
* Assess existing and coordinate with key stakeholders to optimize billing technology and equipment, inclusive FQHCs EHRs and Community Technology Cooperative (CTC), an instance of EPIC managed by C3
* Develop collaborative relationships with internal stakeholders, including but not limited to Finance, Compliance, CTC, and the C3 Risk Coding team
* Serve as the externally facing Executive accountable for resolving issues as needed and maintaining excellent relationships with both existing and pipeline FQHC customers
* Sustainably grow the RCM offering to multiple FQHCs over time
* Perform other duties as assigned in support of C3 and the billing and credentialing service
Required Skills:
* Proven record of successfully leading a complete revenue cycle management function that delivered financial value within a complex outpatient healthcare environment
* Proven record of working with and understanding outpatient medical, behavioral health, dental, and vision billing and compliance rules within the State of Massachusetts
* Demonstrated ability to establish a business or function from scratch while being flexible and open to change in a fast-paced growth environment
* Demonstrated ability to develop, monitor, and use data to ensure value and continuous process improvement
* High standards of quality and attention to detail
* Executive level communication skills, conveying a high degree of poise, accountability, and expertise
Desired Other Skills:
* Experience working in Epic revenue cycle
* Familiarity with the MassHealth ACO program
* Familiarity with federally qualified health centers
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* Master's or higher degree in a relevant discipline
* 8+ years of progressive leadership experience effectively managing and successfully improving revenue cycle operations in a large, complex, multi-facility outpatient healthcare environment
* 3+ years' experience in an advanced leadership role within a Federally Qualified Health Center
* 3+ years' experience with outpatient medical billing rules for Massachusetts payers, especially MassHealth and the Health Safety Net programs
In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.
Community Health Worker, Care Management
Boston, MA job
Title: BH TOC Community Health Worker Reports to: Manager, Behavioral Health Transitions of Care Program Classification: Individual Contributor
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Community Health Worker (Transitions of Care Program) will be a member of a team of social workers, physicians, pharmacists, community health workers, and program coordinators, you will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic mental health conditions, many of whom also face multiple barriers to accessing care and adhering to a provider's treatment plan. The CHW works as an extension of the clinical care team. You will connect with your patients in person, on the phone, in the hospital, and in the provider's office. You must be prepared to work from home office, hospital, Health Center, provider's office setting, within patient's homes, or in the community.
Responsibilities:
* Works under the guidance of the Behavioral Health TOC Social Work Care Manager
* Conducts initial outreach calls to encourage patients and caregivers to participate in care management programs
* Meet with members in person in the community and/or at the health centers
* Engages with patients who need assistance with psychiatric and/or substance use recovery care needs
* Addresses language and cultural barriers to care
* Coaches and guides the patient to meet psychiatric and other clinical goals
* Helps teach the patient and/or caregiver about psychiatric and/or substance misuse symptoms response plans
* Assists in scheduling appointments on behalf of patients and reminds patients of their upcoming visits
* Accompanies patients to their visits as needed
* Completes Social Determinants of Health Assessments
* Helps patients access community and government-based service agencies including filling out paperwork for the patient
* Arranges transportation as needed (PT1)
* Establishes relationships with community agencies, resources, and supports that are relevant to the Medicaid population
* Assists with Medicaid applications, food and nutrition benefits, housing applications, coordinating transportation, etc.
* Travels to engage members at their homes or in the community
* Participates in the integrated care team meetings and rounds as required
* Maintains accurate, timely documentation in electronic systems
* Provides team support as needed
Required Skills:
* Demonstrated success in working as part of a multi-disciplinary team including communicating and working with providers, nurses, and social workers
* Experience working with patients with chronic and mental health and/or substance misuse needs
* Must be flexible and adaptable to change
* Ability to work independently
* Excellent interpersonal communication skills
* Additional qualities that would be a good fit for our team include enthusiasm and passion for helping patients, genuine spirit, kind and empathetic nature
* Experience working with Electronic Medical Records and healthcare systems
* Experience and proficiency with Microsoft Office and online record keeping
Desired Other Skills:
* Familiarity with the MassHealth ACO program
* Familiarity with Federally Qualified Health Centers
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
* Bi-lingual (preferred)
Qualifications:
* Experience working with Medicare, Medicaid and/or Special Needs populations
* A valid driver's license and provision of a working vehicle
In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.
Homemaker / Companion
Lexington, MA job
LEXINGTON, WOBURN, ARLINGTON, ACTON AND SURROUNDING AREAS!! Interim HealthCare, Inc. of Lexington MA is seeking a full-time Homemaker-HMK to join our healthcare team. The Homemaker - HMK will be responsible for providing quality services to adults and the elderly who are unable to perform activities of daily living. The primary focus of the position is to ensure that the highest degree of quality care is provided to our clients in their homes.
Compensation & Benefits
One on one with Client / Patient
Flexible Schedules
Sick pay
Vacation pay (accrual)
Overtime pay
Weekly Payroll (Direct deposit)
Free training courses
Responsibilities
•Gather supplies and equipment necessary to provide homemaking services depending on the individual needs of each client
•Provide transportation and assistance to clients as needed; grocery store, doctor's appointments, etc.
•Cleaning and organizing client's home
•Preparing meals according to individual needs
•Assist client with activities of daily living, including bathing, dressing, and grooming
•Create and maintain a safe environment for clients
•Observe and document client's physical and emotional condition
•Report any changes in health condition to the supervisor
•Monitor nutrition and hydration of clients
•Assist with medical interventions such as taking vital signs or medication reminders
•Provide companionship and emotional support; listen to and communicate with clients to understand their needs
•Perform other activities as needed
Requirements
•Certification as a Home Health Aide or Nurse Aide in Massachusetts
•Minimum of one (1) year of experience in Home Care/Home Health Care setting strongly preferred
•Current TB test results and proof of MMR Language Proficiency
•Must have valid driver's license
•Flexible scheduling availability
•Excellent communication, problem-solving, and interpersonal skills
•Ability to work independently and as a team member
•Compassionate and patient attitude
EEOC Statement
Interim Healthcare, Inc. of Lexington MA is an Equal Opportunity Employer that provides a safe, supportive, respectful, and harassment-free workplace for all employees and applicants regardless of their race, color, religion, sex (including pregnancy), national origin, age, physical and mental disability, genetic information, veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by applicable federal, state, and local laws. Our policy applies to all members of the staff and applicants to the organization.
Auto-ApplyAccounts Receivable Specialist
Boston, MA job
Title: Accounts Receivable Specialist Reports to: Director, Patient Financial Services Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO)
governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective
strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing
organization founded in 2016 and now serving hundreds of thousands of beneficiaries who receive
primary care at health centers and independent practices in Massachusetts and across the country. We
are an innovative organization developing new partnerships and programs to improve the health of
members and communities, and to strengthen our health center partners.
Job Summary:
We are seeking an experienced Accounts Receivable Specialist to join our revenue cycle team. The
ideal candidate will have a strong background in professional billing or working in a doctor's office, with
a preference for experience in Federally Qualified Health Centers (FQHC). The position requires a
detail-oriented and collaborative professional responsible for the implementation, configuration,
optimization, and support of Epic's Resolute Professional Billing (PB) module. This role ensures accurate
and efficient billing workflows, charge capture, claims processing, and reimbursement across the
healthcare revenue cycle. Familiarity with Massachusetts healthcare regulations, electronic health
records (EHRs), and related software is essential for success in this role.
Responsibilities:
* Enter and review charges for accuracy, ensuring proper coding and compliance with payer requirements
* Utilize the charge router within Epic to route charges efficiently and accurately to the correct claim workflows
* Identify and resolve charge capture errors or discrepancies to prevent billing delays
* Prepare, review, and submit electronic and paper claims through Epic and various clearinghouses, ensuring compliance with FQHC billing guidelines and Massachusetts-specific regulations
* Apply claim form logic to review and resolve formatting errors before submission
* Liaise with insurance companies to resolve discrepancies, missing files, and claim rejections
* Analyze claim form logic, including UB-04 and CMS-1500 formats, to ensure proper billing practices are followed
* Monitor claims for timely submissions by working closely with follow-up colleagues to address rejected or denied claims
* Assist in managing accounts receivable by identifying trends in denials or delays
* Perform payer appeals on denied claims as needed
* Leverage Epic systems and other EHRs to support billing workflows, payment posting, and reporting
* Reconcile daily payment batches to ensure all funds are accounted for and discrepancies are resolved promptly
* Monitor unapplied payments and resolve posting errors in a timely manner
* Work with banking institutions to ensure accurate deposit processing and address returned or rejected transactions
* Function as a point of contact for inquiries related to payment posting and ERA processes
* Generate and analyze payment posting and cash reconciliation reports to identify trends and areas for improvement
* Maintain and update patient accounts and payer information in the system as needed
* Collaborate with IT and billing teams to address system-related issues impacting billing processes
* Ensure billing practices comply with FQHC-specific guidelines, Massachusetts healthcare regulations, and payer rules
* Stay updated on changes to coding guidelines, billing codes, payer policies, and industry best practices
* Participate in internal and external audits as required
* Partner with clinical, coding, and health information teams to resolve billing documentation issues
* Communicate effectively with insurance companies, patients, and other stakeholders to address billing inquiries
* Review billing dashboards as a tool to monitor performance metrics and identify denial trends
* Provide feedback to leadership on areas for improvement within billing workflows
* Communicate effectively with insurance payers, patients, and internal teams to resolve billing and payment issues
* Provide excellent customer service when assisting with account inquiries or payment concerns.
* Other duties as assigned
Required Skills:
* Knowledgeable of Massachusetts healthcare billing regulations and payer requirements
* Minimum of 3-5 years of experience in medical billing, preferably in an FQHC or professional billing setting
* Proficiency in Epic resolute professional billing processes
* Strong understanding of claim form logic and payer-specific billing requirements
* Familiarity with Massachusetts healthcare regulations and insurance processes
* Knowledge of medical coding (CPT, ICD-10, HCPCS) and compliance requirements
* Excellent attention to detail, organizational skills, and the ability to meet deadlines
* Strong communication and problem-solving skills
* Solid communication skills across stakeholders, diligence, and problem-solving skills
* Experience in Microsoft Office Suite
* Must have a strong commitment to quality assurance and exceptional customer service.
* A strong commitment to C3's mission
Desired Other Skills:
* Familiarity with the MassHealth ACO program
* Familiarity working in Federally Qualified Health Centers (FQHC)
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* High school diploma or equivalent required; associate or bachelor's degree in business, healthcare administration, or a related field is preferred
In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to
be vaccinated consistent with applicable law.
Activities Director (Recreation Therapist) - Memory Support Program Director
Scituate, MA job
Live the Mission We're adding to our team at Life Care Center of the South Shore and seeking aMemory Support Program Director for our Dementia Friendly Long-Term Care and Rehabilitation Center The Memory Support Program Director is a leadership role. In this role you will oversee staff, develop and implement programs, and manage daily staff and resident operations throughout an interdepartmental team setting. The person best suited for this position will have proven prior experience as a Memory Support Director, strong leadership skills, specialized training and be certified in dementia care.
Position Summary
The Activities Director (Recreation Therapist) plans, organizes, develops, and directs quality activities for patients, ensuring that the recreational, physical, intellectual, spiritual, and social needs of each patient are met in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
* Bachelor's degree in recreational therapy or related field
* Currently licensed/registered in applicable State. Must maintain an active Recreational Therapist license in good standing throughout employment.
* Prior experience with geriatrics preferred
Specific Job Requirements
* Demonstrated proficiency in arts/crafts/music is preferred
* Possess the ability to make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Plan, develop, organize, implement, and evaluate quality activity programs (includes entertainment, exercise, relaxation, and education)
* Make daily rounds to ensure activities team is performing to standards and patient needs are being met
* Appropriately and descriptively chart patient progress and behavior
* Escort patients to and from activities
* Make regular in room visits to patients uninterested or unable to participate in group activities
* Effectively manage and operate within budget
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
Licensed Physical Therapist Assistant
West Bridgewater, MA job
Live the Mission Life Care Center of West Bridgewater won the Best Nursing Home Award for both short and long-term care from U.S. News and World report for 2021-2022. CMS 5-Star Rating $5,000 Sign On Bonus |New Grads Welcome The PTA - Physical Therapy Assistant provides direct rehab care in physical therapy to patients upon physician referral under the supervision of a licensed Physical Therapist (PT) in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
* Graduate of an accredited program in physical therapy (ASPT)
* Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment.
* One (1) year experience in post acute care or related setting preferred
* CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
* Participates in community health matters/projects as appropriate
* Must be proficient in Microsoft Word, Excel, and e mail
* Liaisons with patients, families, support departments, etc., to adequately plan for patient needs
* Demonstrate good body mechanics at all times
* Make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Follow physical therapy treatment plans for patients under direction of the supervising PT
* Chart appropriately and timely
* Utilize therapy software appropriately and accurately
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
Boston/Cambridge Senior Homecare Position
Boston, MA job
Benefits
Paid training
Paid time off
Referral program
Safety equipment provided
Weekly Pay
Being a Caregiver can be a demanding job that requires compassion, patience, and sometimes the willingness to work nights or weekends. However, it's one of the most important jobs in society, and here at Visiting Angels of Boston/Cambridge we treat our caregivers accordingly. We take care of our caregivers the way we want them to take care of our clients.
As a Caregiver with Visiting Angels of Boston/Cambridge we'll make sure you have fair pay, all the training you need, a supervisor who will always have your back, and the best schedule/hours we can.
At Visiting Angels Boston/Cambridge, we offer rewarding caregiver jobs on a full-time and part-time basis. If you are passionate about providing seniors with dignified, respectful care, then you may have what it takes to become a Visiting Angel.
Benefits Offered
Pay: $17.00-$19.50 an hour
Paid Time Off
PPE Provided
Holiday Pay
Referral Bonuses
Direct Deposit
Weekly Pay
Continuing Education
Travel pay and paid mileage
Shift differentials for week-ends
Shifts Offered
Full Time
Part Time
8 Hour Shifts
10 Hour Shifts
12 Hour Shifts
Short Shift
Per Diem is 30 Hours/month
All shifts are 4 hours or more
Overnights 10-12
Caregiver Requirements and Responsibilities
A strong work ethic and willingness to learn quickly
Compassion for and interest in people from all walks of life
Dependability and integrity
Physical ability to complete the demands of the job
CNA or HHA training is very helpful but not required
Helping clients, typically seniors or people with disabilities, live a rewarding daily life
Assisting clients with basic daily tasks, including meal preparation, light housekeeping, hygiene, and errands
Being a pleasant, engaging, and supportive companion
Being attentive to clients' needs and alerting necessary parties if there is a safety or health risk
Auto-Apply(RN) Complex Discharge Planner, Nursing
Boston, MA job
Title: Complex Discharge Planner Nursing Reports to: Manager of Care Management Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
As an integral member of the care management team, the Complex Discharge Planner will have the opportunity to have a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers in their lives, which make it difficult for them to achieve the self-care required to improve their health and well-being. This role plays a key part in advancing value-based care by improving care transitions, reducing avoidable ED utilization and readmissions, and promoting equitable, person-centered care.
This position is currently hybrid, but requires flexibility, and may vary from day-to-day to meet members where they are. Outreach methods are based on the needs of the organization and the member, and may include telephonic, or in-person engagements in a variety of potential settings, such as the health center/practice, community, home, or an inpatient facility.
Responsibilities:
* Manages complex discharge planning needs for members (adult and pediatric) experiencing extended inpatient stays or frequent ED visits, and actively participates in regular meetings with hospital staff, providers, care team, and community services
* May be required to meet members while they are inpatient or in the ED to provide education and support about the discharge process, and to transition members into care management
* Manages complex care coordination needs, inclusive of medical, behavioral health, and SDOH needs, in partnership with Community Health Workers/Care Coordinators and Community Partner Agencies
* Partners with MassHealth and other state agency contacts to facilitate care transitions to the safest level of care
* Active participation in a member's discharge planning needs
* Supports the completion of referrals, and/or providing or confirming appropriate follow-up
* Conducts Comprehensive Clinical Assessments for adult and pediatric members
* Ensure that medication reconciliation is completed, as indicated. Nurse CMs will complete a medication reconciliation, which may include support from a pharmacist and/or primary care team
* Actively engages members and caregivers in collaborative care planning, focusing on medical, behavioral, social, and member-centered needs. Coaches and guides member/representative to meet bio/psycho/social goals
* Assesses the member's knowledge of their medical, behavioral health, and/or social conditions, and provides education and self-management support plans based on the member's needs and preferences
* Connects members with primary care, behavioral health, social services, Community Partner, respite, and other community-based services, as indicated and appropriate
* In collaboration with Community Health Workers, creates and maintains a comprehensive inventory of local
community resources through a web-based application, improving accessibility for members and providers, and linking members with the appropriate support services • Participates in the integrated care team meetings and clinical rounds, as required
* Maintain accurate, timely documentation in electronic systems, including health center/practice EHRs
* Provides coverage for other Discharge Planning team members who are out of office
* Engages with health centers in support of reducing pediatric and adult instances of high ED utilization, Potentially Avoidable Admissions (PAA), and Low-Acuity Non-Emergend ED (Lane) utilization
* Other duties as assigned
Required Skills:
* Demonstrated success in identifying and supporting members with high utilizer patterns, complex needs, and social risk factors to reduce avoidable readmissions and improve continuity of care
* Vital part of a multi-disciplinary team including communicating and working with Providers, Pharmacists, Social Workers, Community Health Workers, and other health care teams
* Must be flexible and adaptable to change
* Experience using appropriate technology, such as computers, for work-based communication
* Experience and proficiency with Microsoft Office and online record keeping
* Demonstrate the ability to work independently
Desired Skills:
* Must demonstrate excellent interpersonal communication skills; strong negotiator
* Ability to flexibly utilize clinical expertise to solve complex problems
* Experience working with patients with chronic medical and behavioral health needs
* Bi/multi-lingual preferred
Qualifications:
* Experience within the ACO's member population preferred, including Medicare/Medicaid member populations
* Acute hospital (Medical or BH) discharge planning experience strongly recommended
* Familiarity with DCP Levels of Care (Acute, Subacute, Outpatient, Respite, Home Health) and Ancillary Services (DME)
* Experience working with Federally Qualified Health Centers/ Primary Care Provider practices is strongly preferred
* RN/LPN with current, active MA nursing license
* 3-5 years of nursing experience; acute hospital/ED, home health care, ambulatory care, community public health or Case/Care Management
* A valid driver's license and provision of a working vehicle
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.
Social Worker
Stoneham, MA job
Live the Mission Life Care Center of Stoneham is looking for a full-time, 32-hours a week Social Worker * The Social Worker plans, organizes, develops, and implements Social Services programs ensure all medically-related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
* Reports to Social Services Director
Education, Experience, and Licensure/Certifications
* Currently registered/licensed in applicable State (if required by State law). Must maintain an active license in good standing throughout employment. (Not applicable in Hawaii)
* Bachelor's degree in a human services field (which may include gerontology) if working in a facility with 120 or more beds (see State law)
* Two (2) years' experience in health-care social work preferred
Specific Requirements
* Make independent decisions when circumstances warrant such action
* Knowledgeable of social services practices and procedures as well as the laws, regulations, and guidelines governing social services functions in the post-acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the social services department
* Perform proficiently in all applicable competency areas
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Plan, organize, develop, and implement social services program that meets the medically-related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines
* Act as a patient advocate and provide education to staff regarding patient rights
* Chart appropriately and timely
* Assist patients and families through education, financial planning assistance, liaison with community agencies, etc.
* Follow-up to evaluate compliance with social services programs and patient plans
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively within an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
* Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs
An Equal Opportunity Employer
Manager of Fundraising Grants and Prospect Research
Brockton, MA job
Signature Healthcare is a community-based, non-profit healthcare system serving Southeastern Massachusetts. Our mission is to provide compassionate, quality care to all, and philanthropy plays a critical role in advancing that mission.
We are seeking a Manager of Fundraising Grants and Prospect Research to join our Development Team. This position is essential in driving grant strategy, securing funding, and supporting our fundraisers with high-quality research. If you're passionate about storytelling, relationship-building, and helping expand healthcare access in our community, we'd love to meet you.
What You'll Do
As the Manager of Grants and Prospect Research, you will:
* Lead the grants lifecycle - from prospecting and proposal writing to reporting and stewardship.
* Build and maintain strong relationships with foundation and corporate funders.
* Research new funding opportunities at the local, state, and federal levels.
* Develop and execute an annual grants strategy aligned with organizational priorities.
* Provide prospect research to support individual giving, major gifts, and event fundraising.
* Prepare compelling narratives, funder briefings, and talking points for staff leadership.
* Collaborate across departments to gather data, outcomes, and stories that strengthen proposals.
* Support Development colleagues with campaigns, events, and donor communications.
What We're Looking For
* Experience: 3-5+ years in grant writing, development, fundraising, or related research roles.
* Skills: Excellent writing, editing, and organizational skills; proficiency with databases (Raiser's Edge preferred).
* Strengths: Strategic thinker, relationship-builder, detail-oriented, and comfortable juggling multiple priorities.
Why Join Us
* Make a direct impact on expanding healthcare access and equity in the community.
* Work with a collaborative, mission-driven Development team.
* Opportunity to grow your skills across grants, research, and donor engagement.
In Home Caregiver - Boston/Cambridge
Boston, MA job
We are currently hiring for the position of In Home Caregiver in the Boston/Cambridge area. As an In Home Caregiver, you will be responsible for providing assistance to clients in the comfort of their own homes. This is a rewarding role that allows you to make a difference in the lives of others.
Responsibilities
Assisting clients with personal care tasks, such as bathing, grooming, and dressing
Performing light housekeeping duties, including cleaning and laundry
Preparing meals and assisting with feeding
Providing companionship and emotional support
Assisting with medication reminders
Accompany clients to appointments and activities
Requirements
Prior experience in caregiving or a related field
Ability to effectively communicate with clients and their families
Compassionate and caring nature
Certification or License a plus
Ability to pass a background check
Benefits
As an In Home Caregiver with Visiting Angels - Boston, you will receive competitive compensation ranging from $17.5 to $19.5 per hour. In addition, we offer:
Flexible scheduling options
Training and professional development opportunities
A supportive and collaborative team environment
Opportunities for growth and advancement within the company
About the Company
Visiting Angels - Boston is a reputable home care agency that has been providing high-quality care to seniors in the Boston area for over 10 years. We are committed to helping our clients live independently and enhance their quality of life. Our team of dedicated caregivers is passionate about making a difference in the lives of others.
Auto-ApplyServer (DRCM)
Sunrise Senior Living job in Wayland, MA
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME Sunrise of Wayland Job ID 2025-232777 JOB OVERVIEW The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community's dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service. RESPONSIBILITIES & QUALIFICATIONS Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
General Dining Service
Provide support in the day-to-day operations of the dining room while maintaining a high quality, positive, and safe physical and social environment for residents and fellow team members.
Provide dining service training to new care managers.
Maintain knowledge of Daily and Always Available Menu items and is able to provide general descriptions to the residents.
Assist residents with menu selections and respond to pertinent questions about menu items.
Take meal and beverage orders and serve requested items according to established guidelines.
Respond to the dining needs of the residents while maintaining Sunrise hospitality and service standards.
Attend pre-meal briefing to gain knowledge of the meal and meal support activities.
Follow all local, state/provincial, and federal policies regarding food handling.
Maintain standards of cleanliness, hygiene, and health standards.
General Dining Room
Perform dining room checklist inspections for dining room cleanliness and readiness and make necessary adjustments as appropriate to maintain quality standards.
Maintain side work duties as assigned.
Maintain assigned tables and surrounding area in a complete state of cleanliness, appearance, and readiness.
Perform and ensure dining room set-up and re-set of tables is in accordance with dining room procedures.
Support the dining room decorum and etiquette standards.
Perform and complete opening and closing checklist criteria.
Assist in tabletop inventories maintenance.
Resident Services
Review, read, notate, and initial the Daily Log to document and learn about pertinent information.
Review Resident Diet Book-TSD or confidential chart.
Maintain and protect the confidentiality of resident information.
Food Safety and Sanitation
Practice safe food handling at all times to prevent an outbreak of food borne illness.
Complete daily, weekly, and monthly cleaning assignments.
Maintain all work areas in a healthy and safe condition.
Assist in dining room and surrounding areas for proper directional flow, organization, and supplies placement.
Risk Management and General Safety
Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies and adhering to safety rules and regulations.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Training and Contributing to Team Success
Participate actively as a member of a team and commit to working toward team goals.
Demonstrate in daily interactions with others, our Team Member Credo.
Commit to serving our residents and guests through our Principles of Service.
Contribute to the overall engagement programs and processes.
Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Ability to handle multiple priorities
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrate good judgment, problem solving, and decision-making skills
Experience and Qualifications
High School diploma or GED
Minimum of one (1) year experience preferred in fine dining hospitality and/or full-service senior living
Must be Food Safety Certified within 90 days of taking the position
Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:
CPR and First Aid
ServeSafe
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
my FlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Auto-ApplyConcierge
Sunrise Senior Living job in Arlington, MA
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
Job ID 2025-234037 JOB OVERVIEW
The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.
RESPONSIBILITIES & QUALIFICATIONS Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Customer Service
Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place.
Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal.
Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process.
Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification.
Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient.
Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to.
Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc.
Send get well cards to residents in the hospital.
Order Memory Flower for any residents that have passed away.
Send sympathy cards to families and/or responsible parties as needed.
Sales and Marketing
Order flowers and name plates for new residents prior to move in.
Order guest meals for resident and family for day of move in.
Create and maintain marketing and move-in packet inventory as needed.
Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living.
Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable.
Perform other administrative duties pertaining to the resident move-in process.
Front Desk and Bistro Areas
Keep desk and entry area neat and organized.
Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary.
Keep music playing throughout the day.
Ensure that another team member covers the front desk when stepping away to complete above duties.
Risk Management
Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures.
Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below:
Respond to emergencies as indicated in Sunrise's policies and procedures.
Responsible for all guests and residents to appropriately sign themselves in and out at all times.
Maintain a high-risk elopement list with photograph at front desk.
Heightened awareness of the entry and exit of all residents.
Administrative
Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary.
Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator.
Collect meal ticket money and account for and process money in accordance with internal business control procedures.
Organize and distribute mail to residents, Executive Director, and Department Coordinators.
Collect and distribute resident and community newspapers.
Post and display the Daily Menu on Menu Board.
Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller.
Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned.
Monitor and order office supplies as needed.
Track and disperse team member paychecks.
Training, and Contributing to Team Success
Participate actively as a member of a team and committed to working toward team goals.
Demonstrate in daily interactions with others, our Team Member Credo.
Commit to serving our residents and guests through our Principles of Service.
Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Ability to handle multiple priorities
Possess written and verbal skills for effective communication
Demonstrate good organizational, time management, and follow through skills
Possess accurate record keeping skills
Demonstrate good judgment, problem solving and decision-making skills
Experience and Qualifications
High School degree/GED
Proven customer service experience and skills
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
my FlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Auto-ApplyProject Manager
Boston, MA job
Title: Project Manager Reports to: Vice President of FQHC Operational Services Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by
Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve
the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health
centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and
independent practices nationally. We are an innovative organization developing new partnerships and programs to
improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Project Manager is responsible for managing complex projects and duties based on strategic or operational
importance for the organization, our subsidiaries, and for our participating FQHCs as needed. This will include
tasks that support the Project Management Office (PMO), Business Development, Operations and other
departments and subsidiaries in gathering resources, information, and equipment to implement upcoming
projects. Main duties include developing and managing comprehensive project plans, supporting the
organization in developing strategic and operational project operational based on the needs and project
significance, maintaining work schedules, organizing and participating in shareholder meetings, performing
certain administrative functions and activities, and ensuring collaboration, consistent progress, and meeting
deadlines.
Responsibilities:
* Developing comprehensive project plans and ensuring successful project implementations in collaboration
with the Vice President of FQHC Operational Service, other PMs, Business Owners and Stakeholders
* Performing various coordinating duties such as scheduling, risk management, and milestones, deliverable
and deadlines tracking
* Communicating with all stakeholders to identify and define project requirements, scope, and objectives,
milestones, and tasks
* Supporting, coordinating, and managing certain operational and other company-wide projects and
activities to keep workflows and assignments on track
* Delegating project tasks to stakeholders best positioned to complete them
* Monitoring the overall progress of the assigned project and work, providing reports, identifying
impediments
* Managing project-related documents, and dashboards by ensuring all necessary materials are developed,
updated, and saved
* Providing additional support based on the project needs by establishing meetings, preparing and reviewing
project proposals and meeting minutes
* Assisting in project evaluations and assignments as needed
* Assisting in development and updating of PMO tools and documentation and supporting the PMO with
other tasks and developments
* May require work-related travel and/or working from different locations
* Other duties as assigned
Required Skills:
* Previous experience in project management, including management of complex projects and projects of
significant importance
* Excellent problem solving and organizational skills
* Exceptional attention to details and ability to handle multiple concurrent assignments
* Strong analytical and problem-solving abilities
* Documentation management and ability to use project management tools
* A proven ability to take initiative and work effectively with a team
* Exceptional time management skills with the ability to meet deadlines
* Excellent communication (oral and written) and interpersonal skills
* Experience using different PM methodologies, systems, and platforms
* Collaborative, flexible, innovative
Desired Other Skills:
* Familiarity with the MACO programs
* Familiarity with Federally Qualified Health Centers
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* Bachelor's Degree and 3-5 years of relevant experience managing complex projects
* Additional certifications in project management
In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to
be vaccinated consistent with applicable law.
Physician - Emergency Department
Brockton, MA job
his opportunity to join a great ED Department staffed by a wonderful collaborative group of physicians, a very stable team with average tenure of 10 years. Our Department sees on average 60,000 visits/yr at our community hospital just 25 miles from Boston. We have two physicians staffing 1 am - 7 am, and 84 hours of MD coverage a day, 36 hours of PA coverage a day.
We offer a very competitive benefits package and our pay for performance program has a sizable annual bonus geared toward quality. Limited resident teaching, in house surgery, anesthesia, OB, Neonatology, Pediatric Hospitalist, and Hospitalist service for admissions. Work 9 hour shifts (14 a month +/- is full time) & extra shifts area available. Our schedule is made through schedule requests, not a block schedule. Highly competitive benefits package
REQUIREMENTS:
BE/BC in Emergency Medicine.
Certifications Needed: BLS, ACLS, ATLS until such time as Emergency Medicine Board Certification is obtained
Signature Healthcare consists of Brockton Hospital and the Signature Medical Group, we are located between Boston and Provide, and are have over 150 employed Physicians and other direct care providers. The Hospital has 217-licensed beds. Our ambulatory group has 18 offices throughout southeastern MA. We are H1 Cap Exempt.
Please send your updated CV to: *********************************
We have won numerous awards including a Top Performer on Key Quality Measures by The Joint Commission, a national hospital safety score "A" rating by The Leapfrog Group, a Top Hospital from US News & World Report, and a naming to the Harvard Pilgrim Hospital and Physician Group Honor Rolls. As well as Healthiest 100 Workplaces in America!
Easy ApplyExecutive Director
Sunrise Senior Living job in Swampscott, MA
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME Bertram House of Swampscott Job ID 2025-233343 JOB OVERVIEW
The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.
RESPONSIBILITIES & QUALIFICATIONS Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Inspiring Others
Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values.
Communicate a clear, customer focused vision, based upon a Resident Centered Model of care.
Model a strong belief in mission, vision, and purpose.
Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks.
Guiding Team Success
Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style.
Provide clear direction and structure for the team in order to support their success.
Manage the talent selection process effectively by utilizing Sunrise best practices and resources.
Embrace workforce diversity.
Establish stretch but realistic team goals and motivates the team to work together to achieve them.
Share important and relevant information with the team.
Ensure consistent and timely orientation and ongoing training is delivered to team members.
Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution.
Promote the Employee Assistance Program (EAP) as a resource for team members.
Research and resolve Hotline Call Reports timely and effectively.
Coaching and Developing Others
Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities.
Convey performance expectations and provide timely feedback to ensure performance standards are met.
Hold effective one on one meetings with direct reports.
Provide feedback and counsel on a continuous basis.
Support team members' career growth by having regular development-focused conversations.
Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles.
Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions.
Creating a Culture of Trust
Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust.
Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently.
Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions.
Listen and respond with empathy.
Treat people with dignity, respect, and fairness.
Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys.
Encourage disclosure and facilitate an open exchange of ideas.
Advocate for both team members and residents.
Provide frequent and consistent communication with team, residents, and the community.
Leading Change
Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change.
Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement.
Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services.
Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns.
Customer Focus
Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value.
Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement.
Lead the development and regular review of the engagement improvement plan.
Resolve customer concerns effectively through consistent use of the problem resolution program.
Hold consistent and effective Resident Council meetings.
Achieve customer referrals on a regular, recurring basis and strive to be above the company average.
Ensure that the leadership team interacts with residents.
Maintain a commitment to say “YES” and the courage to say “NO” only when absolutely needed.
Strive for minimal loss of residents to competitors, with a declining trend that is below company average.
Quality Assurance and Regulatory Compliance
Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner.
Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner.
Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance.
Act as the Community Privacy Representative.
Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations.
Follow up on issues identified in the regional team site visit report.
Follow up on mock survey process.
Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety.
Provide leadership and promotion of the Sunrise Safety and Risk Management policies.
Review all incident reports and ensures corrective actions are in place in a timely manner.
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
Family Services
Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc.
Oversee the planning of an in-house family event monthly.
Encourage family involvement via Volunteer Programs.
Make self available to residents and their families.
Ensure implementation and maintenance of a family support program.
Ensure Family Service Meetings are happening regularly according to Sunrise policy.
Ensure Sunrise Wellness and Resident Care systems are implemented and followed.
Business Development and Top Line Growth
Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position.
Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls.
Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP's/SPP's, and sales.
Spend five minutes per day, performing post call reviews of DOS's in-person presentations.
Hold DOS accountable for the community's daily contact goal.
Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards.
Driving for Results
Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Meet Net Operating Income (NOI) expectations.
Meet occupancy expectations.
Manages the Profit and Loss (P&L).
Achieve and execute consistent labor/labour schedules seven days a week.
Achieve great resident retention through a focus on service.
Participate in local business councils.
Instill in team members a “whole community approach”.
Drive ownership to the department leaders.
Business Acumen
Use one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics.
Meet the financial targets with the goal to maximize the capital partners return.
Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs.
Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
Make accurate forecasts.
Overcome competitive obstacles.
Understand market dynamics:
What is our niche?
What do we do better or worse than our competition?
New service opportunities.
Demographics - culture, income, ethnicity, size.
Labor/labour availability - overcome obstacles.
Financial Management
Strive to improve profitability year over year in line with owner expectations.
Prepare and adhere to the community budget.
Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
Review monthly financial statements and implement plans of action for deficiencies.
Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization.
Manage collections process effectively.
Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes.
Manage key, non-labor/non-labour operating costs in line with budgeted levels.
Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
Operational Decision Making
Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria.
Comply with all regulations and principles.
Think past today (proactive).
Learn from bad decisions.
Encourage and reward for prudent risk taking.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Ability to handle multiple priorities effectively
Ability to delegate assignments to the appropriate individuals
Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
Proficient in organizational and time management skills
Demonstrates good judgment and problem solving and decision-making skills
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this are representative of the knowledge, skills, and abilities required.
College degree preferred; degree and management experience may be required per state/provincial requirements
Administrator's License / certification may be required per state/provincial requirements
Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community
Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change
Previous sales experience preferred, including building customer relationships, and resolving customer concerns.
Passion for working with seniors
Demonstration of success in managing operating expenses
Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications
As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety
Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times
ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
my FlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work
PRE-EMPLOYMENT REQUIREMENTS
Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Auto-ApplyPharmacy Technician Trainee - Lynn Community Health
Boston, MA job
Title: Pharmacy Technician Trainee/Cashier - Lynn Community Health Center Reports to: Pharmacy Technician Supervisor Classification: Individual Contributor
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Pharmacy Technician Trainee is a training position to become a Pharmacy Technician once successfully completing the Massachusetts Board-approved pharmacy technician assessment examination after working a minimum of 500 hours of employment as a pharmacy technician trainee. They are responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.
Job Responsibilities:
* Supports pharmacy services by stocking, preparing and distributing medications
* Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist
* Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable
* Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
* Protects patients and employees by adhering to infection-control policies and protocols
* Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities
Required Skills:
* Experience managing multiple competing priorities; excellent prioritization skills
* Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods
* Strong attention to detail
* Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders
* Skilled in exercising initiative, judgement, discretion, and decision making to achieve objectives
* Quick learner with customer service mindset
* Position requires light to moderate work with 50 pounds maximum weight to lift and carry
Desired Other Skills:
* Familiarity with 340B program
* Familiarity with adherence packaging and home delivery
* Familiarity with the MassHealth ACO program
* Familiarity with Federally Qualified Health Centers
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* High School diploma, GED, or equivalent
* Previous experience in a pharmacy, retail, medical, or customer service setting
* State licensure/registration
In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.