Customer Service Specialist (Full-Time, In-Office)
Super Service Today 3.8
Super Service Today job in Danvers, MA
About Us
At Super Service Today, customer service isn't just a department - it's the heartbeat of everything we do. We believe every client interaction should feel like 5-star service, even in tough situations. We're not looking for average. We're not looking for “good enough.” We're looking for world-class communicators who live for delivering outstanding service.
If you're not the best of the best - stop reading.
If you are? Keep going.
Position Overview
This is a full-time, long-term, in-office position (40-50 hours per week). As a Customer Service Specialist, you will be the voice of Super Service Today. You'll handle inbound calls, schedule service, resolve issues, and ensure our clients feel supported, respected, and understood.
We take customer service very seriously. We want people who thrive under pressure, stay cool when clients are stressed, and can turn even a tough call into a positive experience.
What We're Looking For
Absolute Rock Stars on the phone - professional, confident, and quick on your feet.
Strong multitaskers who can manage calls, scheduling, and client follow-up without missing a beat.
Excellent written and verbal communication skills.
Team players with a positive attitude who want to grow with us long-term.
Detail-oriented, organized, and dependable - we rely on you to keep the customer experience seamless.
Bonus Points For:
Prior experience in Plumbing/HVAC industry (you'll “speak the language” faster).
Experience with ServiceTitan or similar service management software.
Key Responsibilities
Answer inbound calls and provide outstanding customer service on every call.
Schedule appointments quickly and accurately using ServiceTitan.
Calmly handle upset customers and turn stressful situations into positive outcomes.
Maintain accurate records of client communication.
Communicate clearly with field technicians to ensure jobs are handled efficiently.
Follow up with clients to ensure their expectations were exceeded.
What We Offer
Competitive pay with growth opportunities.
Full-time hours: 40-50 per week.
Medical, Dental, and Vision coverage.
Paid vacation and paid holidays.
A high-energy, no-drama workplace where customer service excellence is celebrated.
Long-term career growth - we're looking for people who want to stay and grow.
This Is NOT Just Another Job
We're building a world-class customer service team. If you are passionate, relentless, and thrive on delivering amazing client experiences - we want you.
If you're not a rockstar, this isn't the role for you.
If you are - apply today and let's talk.
$35k-44k yearly est. 60d+ ago
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in-office CSR w/ Plumbing, HVAC exp
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.
If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
What We Offer:
Plenty of advancement opportunities
Paid training (huge personal development opportunity)
Growth opportunities
Paid holidays and vacations (for FT)
Medical/Dental/Vision (for FT)
Your birthday is paid
Your Skill Set:
Love to serve and help others
Strong communication skills
Strong organizational skills
You enjoy challenging yourself to be better
You are eager to learn and have a desire to be cross-trained so you can become a greater asset to our growing company
You are willing to be coached by experience mentors
What the Job Entails:
Answer inbound phone calls and book appointments for our customers
Place outbound phone calls to convert marketing leads into customers
Be a team player and help out wherever it is necessary
Be willing to learn, grow and take on more responsibilities
You understand the importance of serving others (your team members and our clients)
$34k-41k yearly est. 18d ago
Sales Representative for Plumbing/HVAC/Electrical
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Remote Phone Sales Representative
Company: Super Service Today
About Us:
Super Service Today, Inc. is a locally operated company that specializes in plumbing, heating, electrical drain cleaning, sewer repair, and gas work since 2010. We are committed to providing excellent customer service and long-term solutions for our clients in Danvers MA, and surrounding communities. Our service experts are trained to understand and meet your goals and needs, ensuring complete satisfaction with the services you receive.
Are you passionate about customer service and looking for a rewarding career opportunity? Super Service Today is seeking dedicated individuals with a strong understanding of at least one of the trades listed (plumbing, HVAC, drains, or electrical) to join our phone sales team.
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers. Position can be either remote or in office in Danvers MA.
If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
What We Offer:
Plenty of advancement opportunities
Paid Training (huge personal development opportunity)
Growth opportunities
Your birthday is paid
Key Qualifications:
Strong understanding of at least one of the trades listed (plumbing, HVAC, drains, or electrical).
Exceptional customer service skills to ensure customer satisfaction.
Ability to collaborate and work effectively within a team environment.
Desire for a long-term career opportunity with room for growth and personal development.
Driven and motivated to succeed in a dynamic sales environment.
Strong communication skills to effectively interact with customers and team members.
Enjoy challenging yourself to continuously improve and exceed expectations.
Eager to learn and open to cross-training to become a greater asset to our growing company.
Willingness to be coached by experienced mentors to enhance your skills and performance.
What the Job Entails:
Job Responsibilities:
Outbound Sales Calls:You will initiate outbound sales calls to potential customers, engaging them in meaningful conversations about our plumbing, HVAC, drains, and electrical services. Your goal will be to effectively communicate the value proposition of our services and persuade them to schedule appointments or utilize our services.
Lead Generation:Generating leads will be a key aspect of your role. This includes cold calling, following up on inquiries, and utilizing various marketing strategies to identify potential clients. You will research potential clients, understand their needs, and tailor your pitch to effectively address their requirements.
Customer Education:You will play a crucial role in educating customers about our services. This involves having a strong understanding of our offerings and effectively communicating the benefits to potential customers. You will need to be knowledgeable about our services to address any questions or concerns they may have.
Customer Service:Providing exceptional customer service is essential. You will address any inquiries or concerns potential customers may have, provide accurate information about our services, and ensure a positive experience throughout the sales process. Your goal will be to build rapport and trust with customers to facilitate sales.
Sales Record Keeping:Maintaining accurate records of customer interactions and sales activities is critical. This includes documenting sales calls, recording customer information, and updating our CRM system with relevant data. These records will help track progress, identify trends, and optimize sales strategies.
Collaboration:Collaboration with the sales team is key to achieving and exceeding sales targets. You will work closely with team members to share insights, discuss strategies, and coordinate efforts to maximize sales opportunities. Being a team player and supporting your colleagues wherever necessary is important.
Continuous Learning:As our services and industry evolve, you will be expected to stay updated on product knowledge, sales techniques, and industry trends. This may involve participating in training sessions, workshops, and ongoing education programs to enhance your skills and adapt to changing market dynamics.
Additional Expectations:
Team Player:You will be expected to contribute to the team dynamic and help out wherever necessary. Collaboration and cooperation with team members are essential for overall success.
Willingness to Learn:You should be eager to learn, grow, and take on more responsibilities as opportunities arise. A proactive attitude towards personal and professional development is highly valued.
Understanding the Importance of Serving Others:Recognizing the importance of serving others, including your team members and our clients, is crucial. Your focus should be on providing exceptional service and support to ensure the success and satisfaction of all stakeholders.
$75k-134k yearly est. 21d ago
Sales Manager
Super Service Today 3.8
Super Service Today job in Danvers, MA
Sales Manager with a military background and a proven track record of building, leading, and developing high-performing sales teams. This role is ideal for a disciplined leader who thrives in fast-paced environments, executes with precision, and leads from the front.
The Sales Manager will be responsible for driving revenue growth, coaching and developing sales professionals, implementing structured sales processes, and creating a culture of accountability, teamwork, and continuous improvement.
Key Responsibilities
Lead, build, and develop a high-performing sales team through hands-on coaching, mentorship, and performance management
Train sales talent using structured, repeatable processes
Set clear expectations, goals, and performance metrics aligned with company objectives
Execute and refine sales strategies to consistently meet and exceed revenue targets
Conduct regular ride-alongs, performance reviews, and training sessions
Instill discipline, accountability, and operational excellence within the sales organization
Analyze sales data and KPIs to identify trends, gaps, and growth opportunities
Collaborate with operations, marketing, and leadership to ensure seamless customer experience
Uphold company values and represent Super Service Titan with professionalism and integrity
Required Qualifications
Track record of building, leading, and developing successful sales teams
Demonstrated ability to coach individuals to higher levels of performance
Strong leadership presence with the ability to motivate, inspire, and hold teams accountable
Experience managing performance metrics, forecasts, and sales pipelines
Excellent communication, organization, and decision-making skills
High level of discipline, integrity, and mission-focused mindset
Preferred Qualifications
Experience in home services, construction, HVAC, plumbing, or a related industry
Experience leading teams in high-growth or performance-driven environments
Formal sales training or leadership development experience
Military background
What We Offer
Competitive compensation and performance-based incentives
Leadership-focused role with significant impact on company growth
Career advancement opportunities within a growing organization
Supportive, values-driven culture that rewards performance and teamwork
$99k-156k yearly est. 21d ago
Service Plumber
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Super Service Today is actively hiring Service Plumbers to support our growing operations in Danvers, MA. We are looking for dependable professionals who can confidently diagnose, install, repair, and maintain plumbing systems while delivering excellent customer service.
What Youll Do
Install, service, and maintain residential and/or commercial plumbing systems
Troubleshoot plumbing issues and provide clear, effective solutions
Perform routine maintenance and respond to service calls
Communicate professionally with customers and explain repairs
Follow all local plumbing codes, safety standards, and company procedures
Complete service documentation accurately and on time
What Were Looking For
Plumbing license strongly preferred
Non-licensed plumbers are welcome with a minimum of 3 years of hands-on plumbing experience
Proven experience installing and maintaining plumbing systems
Strong diagnostic and problem-solving skills
Customer-focused mindset and strong communication skills
Valid drivers license and ability to work independently
$80k-114k yearly est. 5d ago
Geo Thermal HVAC Installers & Service Technicians
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Geo Thermal HVAC Installers & Service Technicians
Company: Super Service Today
About Us: Super Service Today, Inc. is a locally operated company specializing in plumbing, heating, electrical drain cleaning, and sewer repair since 2010. We are committed to providing excellent customer service and long-term solutions for our clients in Wilmington, MA, and surrounding communities. Our service experts are trained to understand and meet your goals and needs, ensuring complete satisfaction with the services you receive.
Grow your career, receive competitive benefits, and work with a team that prides itself on being a close-knit community from the top down. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, giving you the chance to reach your full potential. We take great pride in empowering our people through constant learningnot just in the skills of the trade but in leadership, sales, and life lessons that help them show up as their best selves every single day for their family, coworkers, and customers. The position can be either remote or in-office in Wilmington, MA.
If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
Responsibilities:
As a Geo Thermal HVAC Installer & Service Technician, you will play a vital role in the installation, maintenance, and repair of geothermal HVAC systems in both commercial and residential settings. Your responsibilities will include:
Installation and Testing: Installing and testing geothermal HVAC systems to ensure functionality and compliance with safety standards.
Inspections and Repairs: Conducting inspections, troubleshooting issues, and performing repairs on geothermal HVAC systems to ensure they meet safety regulations and standards.
Blueprint Interpretation: Reading and interpreting blueprints, diagrams, and specifications to determine the layout of geothermal HVAC systems.
Collaboration: Collaborating with project managers, engineers, and other team members to efficiently complete projects and ensure the smooth operation of geothermal systems.
Record Keeping: Maintaining accurate records of work performed, including materials used, hours worked, and any issues encountered during installation, maintenance, or repairs.
Safety Compliance: Adhering to safety protocols and procedures at all times to prevent accidents and maintain a safe working environment for yourself and your colleagues.
Qualifications:
Minimum of 4 years of experience in HVAC installation and service.
Valid HVAC license or certification.
Strong knowledge of geothermal HVAC systems and related equipment.
Proficiency in reading and interpreting blueprints, diagrams, and specifications.
Excellent problem-solving skills and attention to detail.
Ability to work independently and collaboratively as part of a team.
Commitment to safety and compliance with industry regulations.
Excellent interpersonal skills for effective communication with customers, office staff, and coworkers.
Professional demeanor when interacting with clients in their homes and businesses.
Thoroughness in inspections and accuracy in quoting replacements or repairs.
What We Offer:
New fleet of service vehicles.
6 paid holidays and your birthday off.
Vacation time.
Medical, dental, and vision insurance.
Growth opportunities.
Personal development and ongoing training.
Your Skill Set:
High school diploma or equivalent.
Ability to learn and perform multiple technical tasks, with a willingness to periodically upgrade skills.
Adherence to company policies and procedures.
Professional and respectful communication with customers, office staff, and coworkers.
Capability to load and unload heavy objects and materials.
Punctuality and reliability in arriving on time for work each day.
Willingness to work diligently and efficiently to complete tasks.
If you are interested in becoming part of our team, please send us your updated resume.
$49k-74k yearly est. 24d ago
Dedicated Regional CDL Truck Drivers Wanted!
Pam Transport 4.3
Worcester, MA job
🚛 Dedicated Regional CDL Truck Driver - Home Weekly 🚛
We are hiring Dedicated Regional CDL Drivers for a steady account with excellent pay, miles, and home time.
🏠 Home every week 34 to 48 hours
🛣 Dedicated regional lanes
📦 100% No Touch Freight
🔄 98% Drop & Hook
📅 Consistent, year-round freight
Pay Package:
💰 Earn up to $85,000 per year
💵 Average $1,500 per week
📏 CPM: $0.65 - $1.25 per mile
Strong miles and reliable paychecks
Benefits Include:
🩺 Full medical benefits
💼 401(k) retirement plan
🌴 Paid Time Off (PTO)
Why This Account?
Predictable schedule
Minimal waiting time
Excellent work-life balance
Top-tier pay for a dedicated route
$85k yearly Auto-Apply 2d ago
Werner Final Mile - Swansea, MA Assistant
Werner Enterprises Inc. 4.3
Abington, MA job
* Average Yearly Pay $43,000 * Top Performers Earning $45,000+ * Hometime Daily * Driver Type Final-Mile * Driver Involvement Driver Unload * Endorsements None Required * Pay $43,000 - $45,000 / YEAR Werner Final Mile is looking for qualified NON CDL DRIVER ASSISTANTS out of Swansea, MA!
* Home Daily earning $150 a day!
* Typical start time 0530 to 0600
* Typical end time: when all deliveries have been completed (average 8-10 hrs. a day)
* Work Days: Tuesday to Saturday
* Full time & part time openings!
* Driver Assistant in a 24-26 foot box truck.
* Assist driver in navigating to deliver to customers. Call customers to alert them of the visit. Help the driver when backing up to make sure no obstacles. Keep cargo space in truck organized and debris free.
* As part of a 2-person team, you bring furnishings to homes, deliver, set up, assemble, demonstrate features, and remove packaging while providing exceptional customer service to customers.
Minimum Requirements:
* Must be 18 years old or older
* Speak English and communicate by phone
* Able to perform the essential functions of the job
* Pass a pre-employment physical
Benefits:
* 401k matching
* Medical, Dental, Vision, Life & Disability insurance
* Health Savings & Flexible Spending Accounts
* Employee Stock Purchase
* Various other benefits such as hospital indemnity, critical illness, accident, identity theft and legal.
* Must be at least 18 years old*
$43k-45k yearly Auto-Apply 2d ago
Drain Technician
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Super Service Today is seeking an experienced Drain Technician to join our growing team. We are looking for someone with a great attitude, strong work ethic, and a genuine desire to grow with the company. The ideal candidate is dependable, customer-focused, and takes pride in delivering high-quality service.
Responsibilities
Diagnose and resolve residential and light commercial drain and sewer issues
Perform drain cleaning, snaking, and hydro jetting services
Inspect drain lines using camera equipment when necessary
Identify blockages, leaks, and potential system issues
Communicate findings and solutions clearly to customers
Maintain a clean and organized work vehicle and job site
Follow all company procedures, safety standards, and local regulations
Provide excellent customer service and represent the company professionally at all times
Qualifications
Minimum of 3 years of experience as a Drain Technician or similar role
Strong troubleshooting and problem-solving skills
Comfortable using drain cleaning and inspection equipment
Valid drivers license with a clean driving record
Ability to work independently and as part of a team
Preferred Traits
Positive attitude and strong work ethic
Willingness to learn, improve skills, and grow within the company
Reliable, punctual, and professional
Customer-focused mindset
Why Join Super Service Today
Family-oriented and growth-focused company
Opportunities for advancement and skill development
Supportive leadership and team environment
Long-term career opportunity with a stable, established company
$81k-115k yearly est. 8d ago
HVAC Installer
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Super Service Today is looking for skilled HVAC Installers to install residential heating, cooling, and ventilation systems. This role is ideal for hands-on professionals who take pride in high-quality workmanship and teamwork.
Key Responsibilities
Install residential HVAC systems including furnaces, air conditioners, heat pumps, and ductwork
Remove and dispose of old equipment safely and properly
Ensure installations meet manufacturer specifications, building codes, and safety standards
Perform system start-ups and basic operational testing
Communicate with team members and supervisors to ensure smooth job completion
Maintain tools, equipment, and company vehicles in good condition
Qualifications
Minimum 3 years of HVAC installation experience
HVAC license preferred, but non-licensed installers accepted with sufficient experience
Strong mechanical aptitude and attention to detail
Ability to lift heavy equipment and work in tight spaces
Valid drivers license and reliable transportation
Preferred Skills
Experience with residential installations
Knowledge of local HVAC codes and best practices
Strong work ethic and team-oriented mindset
$47k-79k yearly est. 5d ago
Underground Water/Sewer Installer
Super Service Today 3.8
Super Service Today job in Danvers, MA
About Us
At Super Service Today, we take pride in delivering top-quality service to our customers and building a strong, supportive team. We're looking for motivated and skilled Underground Water/Sewer Installers who want to grow their career, work on meaningful projects, and be part of a company that values honesty, teamwork, and integrity.
Position Overview
The Underground Water/Sewer Installer is responsible for the installation, repair, and maintenance of underground water and sewer utility lines. This role involves working with excavation crews, operating equipment, and ensuring all work is performed safely, efficiently, and in compliance with codes and regulations.
Key Responsibilities
Install, repair, and maintain underground water and sewer piping systems.
Excavate and backfill trenches using hand tools and heavy equipment.
Connect service lines to main lines and perform tie-ins.
Work safely as part of a team to complete projects on time and with high quality.
Communicate clearly with supervisors, coworkers, and occasionally customers.
Qualifications
High school diploma or equivalent required.
Prior experience in underground utility installation (water/sewer) preferred.
Knowledge of OSHA safety standards and trench safety practices.
Ability to operate excavation equipment a plus.
Must have a valid driver's license (CDL preferred but not required).
Physically able to work outdoors in varying weather conditions and lift up to 75 lbs.
Strong teamwork and problem-solving skills.
What We Offer
Competitive pay (based on experience).
Medical, Dental, and Vision benefits.
Paid vacation and holidays.
Paid training and growth opportunities.
Paid schooling.
A supportive, tight-knit team that values your contribution.
$28k-53k yearly est. 43d ago
Sales Representative for HVAC & Plumbing (On-site)
Super Service Today 3.8
Super Service Today job in Danvers, MA
Salary:
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.
If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
Job Description
Because we have been in business for 15 years and we are on track for tremendous growth in 2024, we are looking for a highly motivated and experienced sales associate to join our team. As a comfort advisor your primary responsibility will be to offer our products and services to residential and commercial clients.
Responsibilities
Conduct in-home consultations with potential customers in order to showcase our products and services.
Create customized solutions that meet the needs of each individual customer.
Present options to customers on site using our state-of-the-art software.
Own the sale from start to finish, be a point of contact for the customer throughout their project and follow up with the customer after the sale to ensure their satisfaction and to generate referrals.
Maintain extensive product knowledge, including features, benefits, and pricing.
Participate in weekly sales training with the rest of the team to continue growing your skillset.
Requirements
Previous sales experience is required, with a proven track record of meeting and exceeding sales targets.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers.
Familiarity with plumbing and HVAC systems and the ability to explain their features and benefits to customers.
Ability to work independently, self-motivated, and goal oriented.
A high level of organizational skills and attention to detail.
Benefits & Compensation
Generous compensation plan includes commission and bonuses
A company provided vehicle, tablet, shirts etc.
On and off-site paid training
PTO, paid holidays, and birthday
Medical/Dental/Vision
$75k-134k yearly est. 27d ago
Geo Thermal HVAC Installers & Service Technicians
Super Service Today 3.8
Super Service Today job in Danvers, MA
Company: Super Service Today
About Us: Super Service Today, Inc. is a locally operated company specializing in plumbing, heating, electrical drain cleaning, and sewer repair since 2010. We are committed to providing excellent customer service and long-term solutions for our clients in Wilmington, MA, and surrounding communities. Our service experts are trained to understand and meet your goals and needs, ensuring complete satisfaction with the services you receive.
Grow your career, receive competitive benefits, and work with a team that prides itself on being a close-knit community from the top down. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, giving you the chance to reach your full potential. We take great pride in empowering our people through constant learning-not just in the skills of the trade but in leadership, sales, and life lessons that help them show up as their best selves every single day for their family, coworkers, and customers. The position can be either remote or in-office in Wilmington, MA.
If this sounds like you, and you're ready to be part of an awesome team, engage, and learn every day, then take the next step because we'd love to get to know you. Join us today and let's make a difference together!
Responsibilities:
As a Geo Thermal HVAC Installer & Service Technician, you will play a vital role in the installation, maintenance, and repair of geothermal HVAC systems in both commercial and residential settings. Your responsibilities will include:
Installation and Testing: Installing and testing geothermal HVAC systems to ensure functionality and compliance with safety standards.
Inspections and Repairs: Conducting inspections, troubleshooting issues, and performing repairs on geothermal HVAC systems to ensure they meet safety regulations and standards.
Blueprint Interpretation: Reading and interpreting blueprints, diagrams, and specifications to determine the layout of geothermal HVAC systems.
Collaboration: Collaborating with project managers, engineers, and other team members to efficiently complete projects and ensure the smooth operation of geothermal systems.
Record Keeping: Maintaining accurate records of work performed, including materials used, hours worked, and any issues encountered during installation, maintenance, or repairs.
Safety Compliance: Adhering to safety protocols and procedures at all times to prevent accidents and maintain a safe working environment for yourself and your colleagues.
Qualifications:
Minimum of 4 years of experience in HVAC installation and service.
Valid HVAC license or certification.
Strong knowledge of geothermal HVAC systems and related equipment.
Proficiency in reading and interpreting blueprints, diagrams, and specifications.
Excellent problem-solving skills and attention to detail.
Ability to work independently and collaboratively as part of a team.
Commitment to safety and compliance with industry regulations.
Excellent interpersonal skills for effective communication with customers, office staff, and coworkers.
Professional demeanor when interacting with clients in their homes and businesses.
Thoroughness in inspections and accuracy in quoting replacements or repairs.
What We Offer:
New fleet of service vehicles.
6 paid holidays and your birthday off.
Vacation time.
Medical, dental, and vision insurance.
Growth opportunities.
Personal development and ongoing training.
Your Skill Set:
High school diploma or equivalent.
Ability to learn and perform multiple technical tasks, with a willingness to periodically upgrade skills.
Adherence to company policies and procedures.
Professional and respectful communication with customers, office staff, and coworkers.
Capability to load and unload heavy objects and materials.
Punctuality and reliability in arriving on time for work each day.
Willingness to work diligently and efficiently to complete tasks.
If you are interested in becoming part of our team, please send us your updated resume.
$49k-74k yearly est. 60d+ ago
Service Plumber
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Grow your career, receive competitive benefits, and work with a team that, from the top down, prides itself on being a close-knit community. If you like making a difference in customers' lives, Super Service Today is the perfect place for you. We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that allow you to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their co-workers, and their customers. If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
What We Offer:
New Fleet of Service Vehicles
6 Paid holidays AND birthday
Vacation time
Medical/Dental/Vision
Growth Opportunities
Personal Development
Your Skill Set:
High school diploma or equivalent
Ability to learn and perform multiple technical tasks with a need to periodically upgrade skills to meet changing job conditions.
Follow the outline of company policies and procedures
Communicate professionally and respectfully with customers, office staff and co-workers
Be thorough in inspections and accurate in quoting replacements or repairs
Must be able to load and unload heavy objects, dirt, and other materials
Arrive on time for work each day
Willingness to work hard, smart, and efficiently
What the Job Entails:
Learning and performing the following tasks:
Excellent interpersonal skills required to interact and communicate well with customers in their homes and businesses.
Present professionally and respectfully with customers, office staff and co-workers.
Thorough understanding of boiler operation and repairs of faucets and pipes.
Ability to assemble, install, and repair pipes, fittings and fixtures of heating, water, and drainage systems according to specifications and plumbing codes.
Be thorough in inspections and accurate in quoting replacements or repairs
Participate in all required staff meetings and training.
General plumbing service, repairs, and installations both residential and light commercial.
Troubleshooting of all types of plumbing, gas, and heating systems.
Delivering options to our clients for long-term solutions
Service, repair, and install all parts of the plumbing and heating systems.
Install high-efficiency hot water systems.
Installing and servicing steam heating systems.
Install high-efficiency on-demand tankless water heaters.
Rough and Finish drains, vents, and hot and cold water lines as per our local codes for bath and kitchen remodeling.
$80k-114k yearly est. 23d ago
HVAC Expert Installer/Servicer
Super Service Today 3.8
Super Service Today job in Danvers, MA
Salary:
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.
If this sounds like you, and youre ready to be part of an awesome team, engage, and learn every day, then take the next step because wed love to get to know you. Join us today and let's make a difference together!
Job Description
Because we have been in business for 15 years and we are on track for tremendous growth in 2024, we are looking for experienced HVAC Installers and Technicians to join our growing team. As a lead installer you will be leading a team in the installation of furnaces, boilers, air conditioners, heat pumps and mini-split systems.
Lead Installer Will:
On-site install and start-up of furnaces, boilers, heat pumps, ducted and/or ductless mini-split systems
Lead and mentor junior crew members
Ensure site safety and compliance with codes
Conduct quality control checks on completed jobs to ensure work meets industry standards and client the requirements
Maintain a professional attitude with customers, partners, peers, and vendors
Communicate and coordinate with office staff
Keep an assigned company vehicle organized, clean, and stocked
Your Qualifications
3+ years experience as a residential HVAC Installer
Experience installing ducted or ductless systems
Experience running a crew is a plus
Able to lift 50+ pounds, stand, bend, stoop, reach and climb ladders
Valid driver's license
Available to work full-time with flexibility to work after hours if needed
Authorized to work in the U.S.
Benefits
Competitive Pay
8 Paid holidays AND birthday
Paid Vacation
Medical/Dental/Vision
Paid Uniforms
Boot Allowance
Late Model Take Home Van
This is a Monday through Friday position with the opportunity for overtime work as needed.
$47k-79k yearly est. 21d ago
in-office CSR w/ Plumbing, HVAC exp
Super Service Today 3.8
Super Service Today job in Danvers, MA
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.
If this sounds like you, and you're ready to be part of an awesome team, engage, and learn every day, then take the next step because we'd love to get to know you. Join us today and let's make a difference together!
What We Offer:
Plenty of advancement opportunities
Paid training (huge personal development opportunity)
Growth opportunities
Paid holidays and vacations (for FT)
Medical/Dental/Vision (for FT)
Your birthday is paid
Your Skill Set:
Love to serve and help others
Strong communication skills
Strong organizational skills
You enjoy challenging yourself to be better
You are eager to learn and have a desire to be cross-trained so you can become a greater asset to our growing company
You are willing to be coached by experience mentors
What the Job Entails:
Answer inbound phone calls and book appointments for our customers
Place outbound phone calls to convert marketing leads into customers
Be a team player and help out wherever it is necessary
Be willing to learn, grow and take on more responsibilities
You understand the importance of serving others (your team members and our clients)
$34k-41k yearly est. 60d+ ago
Sales Representative for Plumbing/HVAC/Electrical
Super Service Today 3.8
Super Service Today job in Danvers, MA
Remote Phone Sales Representative
Company: Super Service Today
About Us:
Super Service Today, Inc. is a locally operated company that specializes in plumbing, heating, electrical drain cleaning, sewer repair, and gas work since 2010. We are committed to providing excellent customer service and long-term solutions for our clients in Danvers MA, and surrounding communities. Our service experts are trained to understand and meet your goals and needs, ensuring complete satisfaction with the services you receive.
Are you passionate about customer service and looking for a rewarding career opportunity? Super Service Today is seeking dedicated individuals with a strong understanding of at least one of the trades listed (plumbing, HVAC, drains, or electrical) to join our phone sales team.
Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.
We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers. Position can be either remote or in office in Danvers MA.
If this sounds like you, and you're ready to be part of an awesome team, engage, and learn every day, then take the next step because we'd love to get to know you. Join us today and let's make a difference together!
What We Offer:
Plenty of advancement opportunities
Paid Training (huge personal development opportunity)
Growth opportunities
Your birthday is paid
Key Qualifications:
Strong understanding of at least one of the trades listed (plumbing, HVAC, drains, or electrical).
Exceptional customer service skills to ensure customer satisfaction.
Ability to collaborate and work effectively within a team environment.
Desire for a long-term career opportunity with room for growth and personal development.
Driven and motivated to succeed in a dynamic sales environment.
Strong communication skills to effectively interact with customers and team members.
Enjoy challenging yourself to continuously improve and exceed expectations.
Eager to learn and open to cross-training to become a greater asset to our growing company.
Willingness to be coached by experienced mentors to enhance your skills and performance.
What the Job Entails:
Job Responsibilities:
Outbound Sales Calls: You will initiate outbound sales calls to potential customers, engaging them in meaningful conversations about our plumbing, HVAC, drains, and electrical services. Your goal will be to effectively communicate the value proposition of our services and persuade them to schedule appointments or utilize our services.
Lead Generation: Generating leads will be a key aspect of your role. This includes cold calling, following up on inquiries, and utilizing various marketing strategies to identify potential clients. You will research potential clients, understand their needs, and tailor your pitch to effectively address their requirements.
Customer Education: You will play a crucial role in educating customers about our services. This involves having a strong understanding of our offerings and effectively communicating the benefits to potential customers. You will need to be knowledgeable about our services to address any questions or concerns they may have.
Customer Service: Providing exceptional customer service is essential. You will address any inquiries or concerns potential customers may have, provide accurate information about our services, and ensure a positive experience throughout the sales process. Your goal will be to build rapport and trust with customers to facilitate sales.
Sales Record Keeping: Maintaining accurate records of customer interactions and sales activities is critical. This includes documenting sales calls, recording customer information, and updating our CRM system with relevant data. These records will help track progress, identify trends, and optimize sales strategies.
Collaboration: Collaboration with the sales team is key to achieving and exceeding sales targets. You will work closely with team members to share insights, discuss strategies, and coordinate efforts to maximize sales opportunities. Being a team player and supporting your colleagues wherever necessary is important.
Continuous Learning: As our services and industry evolve, you will be expected to stay updated on product knowledge, sales techniques, and industry trends. This may involve participating in training sessions, workshops, and ongoing education programs to enhance your skills and adapt to changing market dynamics.
Additional Expectations:
Team Player: You will be expected to contribute to the team dynamic and help out wherever necessary. Collaboration and cooperation with team members are essential for overall success.
Willingness to Learn: You should be eager to learn, grow, and take on more responsibilities as opportunities arise. A proactive attitude towards personal and professional development is highly valued.
Understanding the Importance of Serving Others: Recognizing the importance of serving others, including your team members and our clients, is crucial. Your focus should be on providing exceptional service and support to ensure the success and satisfaction of all stakeholders.
$75k-134k yearly est. 60d+ ago
Drain Technician
Super Service Today 3.8
Super Service Today job in Danvers, MA
Super Service Today is seeking an experienced Drain Technician to join our growing team. We are looking for someone with a great attitude, strong work ethic, and a genuine desire to grow with the company. The ideal candidate is dependable, customer-focused, and takes pride in delivering high-quality service.
Responsibilities
Diagnose and resolve residential and light commercial drain and sewer issues
Perform drain cleaning, snaking, and hydro jetting services
Inspect drain lines using camera equipment when necessary
Identify blockages, leaks, and potential system issues
Communicate findings and solutions clearly to customers
Maintain a clean and organized work vehicle and job site
Follow all company procedures, safety standards, and local regulations
Provide excellent customer service and represent the company professionally at all times
Qualifications
Minimum of 3 years of experience as a Drain Technician or similar role
Strong troubleshooting and problem-solving skills
Comfortable using drain cleaning and inspection equipment
Valid driver's license with a clean driving record
Ability to work independently and as part of a team
Preferred Traits
Positive attitude and strong work ethic
Willingness to learn, improve skills, and grow within the company
Reliable, punctual, and professional
Customer-focused mindset
Why Join Super Service Today
Family-oriented and growth-focused company
Opportunities for advancement and skill development
Supportive leadership and team environment
Long-term career opportunity with a stable, established company
$81k-115k yearly est. 7d ago
HVAC Service Technician
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Super Service Today is seeking experienced HVAC Service Technicians to join our growing team. This role focuses on diagnosing, servicing, repairing, and maintaining residential HVAC systems while delivering an exceptional customer experience.
Key Responsibilities
Diagnose, service, and repair residential heating, ventilation, and air conditioning systems
Perform routine maintenance and system inspections
Troubleshoot electrical, mechanical, and control system issues
Clearly explain system conditions, repair options, and recommendations to customers
Complete service documentation accurately and timely
Maintain compliance with safety standards, local codes, and company policies
Represent Super Service Today professionally at all customer locations
Qualifications
Minimum 3 years of HVAC service experience
EPA Certification required
HVAC license preferred (licensed candidates strongly encouraged to apply)
Non-licensed technicians considered with strong experience and certifications
Strong diagnostic and problem-solving skills
Excellent communication and customer service skills
Valid drivers license with a clear driving record
Preferred Skills
Experience with residential systems
Ability to work independently and manage service calls efficiently
Familiarity with digital dispatching or service software (a plus)
$82k-123k yearly est. 7d ago
Plumber Installer
Super Service Today 3.8
Super Service Today job in Danvers, MA
Job DescriptionSalary:
Super Service Today is seeking experienced Plumber Installers to join our installation team in Danvers, MA. This role focuses on high-quality installations for new construction, replacements, and system upgrades.
What Youll Do
Install plumbing systems, piping, fixtures, and equipment
Read and work from blueprints, layouts, and technical plans
Ensure all installations meet plumbing codes and company standards
Test systems for performance and reliability
Work closely with supervisors and other trades on job sites
Maintain a safe, clean, and organized work environment
What Were Looking For
Plumbing license strongly preferred
Non-licensed candidates accepted with at least 3 years of plumbing installation experience
Solid understanding of plumbing systems and installation best practices
Strong attention to detail and quality workmanship
Ability to meet deadlines and work effectively as part of a team
Zippia gives an in-depth look into the details of Super Service, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Super Service. The employee data is based on information from people who have self-reported their past or current employments at Super Service. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Super Service. The data presented on this page does not represent the view of Super Service and its employees or that of Zippia.
Super Service may also be known as or be related to SUPER SERVICE HOLDINGS LLC, Super Service, Super Service Holdings LLC, Super Service Holdings, LLC, Super Service, LLC and Super Service, Llc.