SuperCare Health jobs - 122 jobs

“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **NOTE: This is a Hybrid role reporting to City of Industry 2 days per week** Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for nearly 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. Essential Duties: Under the general supervision of the Purchasing Manager, the Purchasing Specialist is responsible for purchasing of inventories, returning the defective/overstocked/wrong merchandises, monitoring the credit memo from vendors, ordering and controlling the office supplies, verifying the accuracy of receiving quantities and invoice pricing. Responsibilities & Duties: Responsible for reviewing the inventory purchase requests from the Branch Inventory Requisition and monitor the requisition for reasonableness, approvals where necessary, and for anomalies in the order history. Enters the purchase orders in the PO system (Inventory/Purchase Order Entry) with the ETA and confirmation information and repeats it in the Branch Requisition Spreadsheet Follows up on purchase orders (inventory/other reports/open purchase orders) coordinates with Customer Service and vendors regarding status including but not limited to EDI Transmission orders to vendors. Monitors the Drop Ship Non-EDI grid for orders and notifies Customer Service that it has been ordered. Ensures the receiving in the PO system is performed daily with the branch locations, Drop Ship Non-EDI, (inventory/Receiving on purchase orders) Orders the office supplies after the approval by the Purchasing Lead and controls the office supplies usage. (office supplies to include: printer toner, printer cartridge, coffee, sugar, janitorial supplies, etc.) Matches the vendor packing slip and original purchase order, verifies the accuracy of the quantities received, and the unit price ordered and billed. Returns the matched vendor invoice pricing inquiries to A/P associate within two days after receiving. Manual PO - Completes manual purchase orders for items which are not in USS for product that is a supply or repair item. Completes form in its entirety, including which department/branch for which the item/s are requested. Verifies the pricing accuracy and cleans up the open orders monthly as directed by the Purchasing Lead. Completes Help Desk Tickets for new product additions and is familiar with payer and reimbursement. Assists Customer Service with product choices and availability. Treats all information and data within the scope of the position with appropriate confidentiality and security, strictly adhering to HIPAA regulations Cooperates fully in all risk management activites and investigations Understand and adheres to all of SuperCare Health's' company policies Maintain a professional safe and clean work environment. Knowledge/Skills/Abilities: Attention to detail Accountability, multitasking, prioritizing, process comprehension and execution Ability to compile, code, categorize, calculate, tabulate, audit and verify information or data Ability to effectively communicate with persons inside and outside of organization (i.e. the public, government organization and other external sources) can be done via email, phone, and or in person Ability to use MS Office Suites (Word, Excel, Google Sheets, Google Mail) strong market research skills Strong oral and written communication skills Ability to work well independently and as part of a team; excellent networking and relationship-building skills Education and or Work Experience Requirements: Associates Degree or Equivalent At least 2-3 years' experience with some exposure to healthcare purchasing Familiar with HCPCs and HIPAA Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

Employment Type: Full-Time Hourly Pay Range: $24-$27 per hour At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. Overview The Outreach Team Member is the first point of contact for individuals who may qualify for Enhanced Care Management (ECM). In this role, you will connect high-need Medi-Cal members to services that promote stability, reduce barriers, and improve health outcomes. This position blends outreach, patient engagement, and advocacy-ideal for someone who is empathetic, resilient, and motivated by mission-driven work. Responsibilities 1. Outreach & Engagement Initiate outreach through phone, SMS, email, and chat. Prioritize high-need prospects using lead lists while maintaining a personal, human-centered approach. Tailor communication to each individual's health needs, preferences, and background. Complete assigned outreach campaigns and member enrollment activities. 2. Program Education & Enrollment Clearly and compassionately explain ECM program benefits. Conduct eligibility screenings and assist participants through the enrollment process. Set expectations early and ensure a smooth, supportive onboarding experience. 3. Relationship Building Build trust using motivational interviewing and trauma-informed care principles. Communicate with cultural sensitivity across diverse populations and literacy levels. Identify additional needs (food, housing, behavioral health, etc.) and escalate appropriately to the care coordination team. 4. Collaboration & Teamwork Work closely with internal teams including Member Coordinators, Case Management, Provider Relations, Marketing, and Outreach. Share insights and feedback from outreach interactions to strengthen processes and referral pipelines. Participate in team meetings, coaching sessions, and collaborative initiatives. 5. Reporting & Accountability Document every interaction accurately in designated platforms (CRM, chat tools, etc.). Track personal metrics and participate in weekly check-ins and performance reviews. Maintain strong compliance in documentation, follow-up, and outreach activity completion. Requirements Core Skills Strong communication skills (verbal, written, digital). Resilient, goal-oriented mindset with the ability to handle rejection. Ability to adapt tone and approach for different populations (e.g., seniors, caregivers, non-English speakers). Technical Skills Comfortable using CRMs, HIPAA-compliant chat platforms, and telehealth tools. Ability to work with spreadsheets and reporting dashboards. Experiential Skills For patient engagement, at least 3-5 years in sales, outreach, and cold calling (or 2-3 years in a healthcare setting). Demonstrated success in meeting enrollment, sales, and goal targets. Preferred Knowledge of Medi-Cal/Medicare systems Multilingual fluency. Experience working with underserved or high-need populations. Success Measures 12+ new enrollments per week 72%+ conversion rate from first contact to enrollment 100% outreach activity completion and timely follow-ups 92%+ documentation accuracy across platforms Positive feedback from members and strong collaboration with internal teams Our Values We're looking for team members who embody: Compassion, Persistence, Accountability, Collaboration, and Innovation. Benefits Time Off & Leave 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement Health & Wellness 90% Employer-paid Employee-Only Medical Benefits Flexible Spending Account (FSA) Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Financial & Professional 401(k) with Company Match Monthly Stipend Opportunities for professional development and internal growth Culture & Perks Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

At Pacific Health Group, we're more than just a healthcare organization-we're a catalyst for positive change in our communities. Our Enhanced Care Management (ECM) programs focus on addressing social determinants of health and providing community-based services that truly meet each individual's needs. As a Lead Case Manager, you won't just create care plans-you'll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way. Why This Role Matters - Holistic Impact and Compassionate Care You won't just coordinate clinical visits. You'll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members' needs are addressed comprehensively. By forming strong, personal connections through frequent in-person visits, you'll become a pivotal support system-someone members can rely on for comfort, guidance, and advocacy. Advocacy and Going the Extra Mile Beyond paperwork and phone calls, you'll arrange all necessary services-from setting up medical appointments and coordinating transportation to securing safe housing and financial support. You'll be a consistent presence in members' lives, making sure no detail goes overlooked and no obstacle remains unaddressed. Shaping the Future of Care Your hands-on experience will generate insights that directly influence how our ECM programs evolve, ensuring we remain responsive to community needs. By sharing feedback on what members truly need, you'll help refine the processes and resources we use to serve diverse populations. Your Responsibilities Frequent In-Person Visits to Members Regular Face-to-Face Assessments: Conduct multiple on-site visits each month in members' homes, shelters, or community centers. Personal Connection: Use these visits to establish trust, gather first-hand insights, and address concerns right away. Example: While visiting a member recovering at home, you might discover that they lack mobility aids-prompting you to arrange for durable medical equipment and coordinate in-home physical therapy. Comprehensive Care Coordination End-to-End Service Arrangement: Schedule doctor's appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support. Example: If a member is discharged from the hospital, you'll set up home health visits, fill prescriptions, secure rides for follow-up appointments, and even arrange meal delivery if needed. Case Management with a Heart Empathetic Assessments: Look beyond forms and checkboxes to truly understand members' backgrounds, personal challenges, and aspirations. Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers. Example: If a member feels overwhelmed by multiple therapies, you could simplify their schedule, coordinate telehealth sessions, and even offer emotional support through regular check-ins. Resource Management Bridge to Community Services: Identify, coordinate, and optimize local resources-such as housing assistance, job training programs, or childcare services-to ensure members' overall wellbeing. Example: A single parent needing childcare and employment support could be connected to subsidized daycare, workforce development courses, and a community mentor program-all organized by you. Patient Advocacy Champion for Members' Rights: Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress. Example: If a critical procedure is denied by insurance, you'll take charge of the appeals process, gathering documents and evidence to secure approval. Communication Central Point of Contact: Keep members, families, healthcare teams, and community organizations aligned on care objectives, ensuring seamless handoffs and follow-through. Example: Coordinate a care conference among a primary care physician, social worker, and rehab specialist so everyone can align on the most effective plan for a member's speedy recovery. Documentation Detailed Reporting: Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage. Example: After each home visit, document any social, environmental, or health updates, enabling prompt collaboration with other team members and service providers. Continuous Improvement Feedback and Adaptation: Use data and first-hand observations to refine care strategies, ensuring our ECM programs stay effective and deeply compassionate. Example: If you notice a high number of members struggling with job access, you might advocate for creating a new partnership with a local job placement agency. Regulatory Compliance Stay Current: Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards. Example: Complete continuing education on the latest CalAIM guidelines and integrate these protocols into your daily workflow. Professional Development Ongoing Learning: Attend trainings, workshops, and webinars to sharpen your skills in cultural competence, motivational interviewing, and crisis intervention. Example: Enroll in a course on trauma-informed care to better support members who have experienced past hardships. Other Duties: Collaborative Mindset: Remain flexible in supporting the team, taking on additional tasks and sharing best practices to strengthen overall outcomes. Skills That Set You Apart Genuine Empathy & Compassion Needs Assessment & Care Planning Service Coordination & Navigation Client Advocacy Motivational Interviewing Problem-Solving & Decision-Making Teamwork & Collaboration Job Type: Full-time Pay: $25.00 - $29.00 per hour Expected hours: 40 per week 8-Hour Shift Monday to Friday, 8:30am PST - 5:00pm PST Work Location: Hybrid remote in San Diego County, CA - On the road Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Pre-Employment Requirements Employment is contingent upon the successful completion of a background check. Please DO NOT contact employer regarding your application status, thank you! AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements Residency: Must reside in San Diego County Experience: 3-5 years in case management, social services, or healthcare Expertise: Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management Healthcare Insight: Understanding of healthcare systems and local community resources Interpersonal Skills: Strong communication, empathy, and cultural competence Organizational Ability: Proven time management skills and attention to detail Technical Proficiency: Competence using case management software and related tools Successful completion of a pre-screen assessment required Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Benefits Competitive salary and benefits package 401(k), dental, vision, health, and life insurance Flexible schedule, paid time off, and employee assistance program Professional development opportunities Meaningful work impacting vulnerable community members Supportive team environment

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. Overview The Executive Assistant will serve as a trusted partner to the President & CEO, ensuring seamless coordination of day-to-day operations. This position requires proven experience as an EA, with the ability to manage complex schedules, prioritize competing demands, and maintain the highest level of professionalism and discretion. The ideal candidate is resourceful, detail-oriented, and thrives in a dynamic environment. (The candidate must be based in Southern California, preferably Riverside County) to provide in-person support. Salary Range: 76,500- 80,500 Responsibilities Executive Support & Administration Manage complex executive calendars, coordinating across organizations and resolving scheduling conflicts. Draft, proofread, and prepare correspondence, reports, and presentations. Serve as the primary point of contact for the executive, screening calls, emails, and communications. Handle confidential information with the highest level of discretion. Meeting & Event Coordination Plan, organize, and execute meetings, board sessions, and company events. Prepare agendas, materials, and follow-up action items. Document meeting minutes, track deliverables, and ensure accountability on next steps. Support ad hoc projects and initiatives led by the Executive Team. Project & Office Management Manage multiple concurrent projects, tracking deadlines, deliverables, and budgets. Anticipate executive needs and proactively resolve potential issues. Utilize platforms such as Google Workspace, Workable, and Salesforce (or similar) to organize workflows. Maintain efficient office systems and oversee internal communications to ensure alignment across teams. Travel & External Engagement Arrange and coordinate business travel, accommodations, and itineraries. Support the CEO in meetings, conferences, and networking events by managing logistics and materials. Build and maintain relationships with stakeholders, vendors, and partners. Prepare briefing documents, presentations, and communication materials tailored to external stakeholders Requirements Education & Experience Bachelor's degree in Business Administration or related field preferred 3-5 years of experience as an Executive Assistant supporting senior or C-level leadership Knowledge & Skills Exceptional organizational, time management, and multitasking abilities Excellent written and verbal communication skills Proficiency in Google Workspace, Microsoft Office, and Workable, with adaptability to new tools Strong research and analytical skills High level of discretion and integrity in handling sensitive information Other Requirements Reliable transportation and flexibility to work occasional evenings or weekends as needed Benefits Time Off & Leave 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement Health & Wellness 90% Employer-paid Employee-Only Medical Benefits Flexible Spending Account (FSA) Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Financial & Professional 401(k) with Company Match Monthly Stipend Opportunities for professional development and internal growth Culture & Perks Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Employment Type: Full-Time Hourly Pay Range: $24 - $27 per hour At Pacific Health Group, we're transforming healthcare by connecting people to the care and community resources they deserve. Our mission is to improve health outcomes by addressing social determinants of health and coordinating comprehensive, community-based services. If you're passionate about making a difference and thrive in a collaborative, community-focused environment, we'd love to have you on our team. Overview The Street Outreach Advisor is a field-based role that blends relationship-building with hands-on community engagement. You'll partner with local organizations to create referral pathways and meet directly with members - helping them access the care, resources, and support services they need to improve their health and stability. Most of your time will be spent in the field - meeting with partners, attending events, and connecting individuals to programs such as care management, behavioral health, housing, and community-based supports. This position requires flexibility, local travel, and the ability to adapt to changing community needs while maintaining compassion and professionalism. Key Responsibilities Partnership Development Identify and engage community-based organizations (CBOs) across diverse categories, including clinics, shelters, housing providers, and food access programs. Build and maintain warm-referral pathways using tools like QR codes, shared forms, and easy-to-use quick guides. Represent PHG at meetings, fairs, and outreach events; co-host community engagement activities. Gather partner feedback and recommend process improvements to strengthen collaboration. Direct Member Engagement Conduct outreach in encampments, shelters, clinics, and other high-need community settings. Perform brief, trauma-informed screenings to assess medical, behavioral, and social needs. Support on-the-spot enrollments, help members schedule appointments, and coordinate transportation. Provide plain-language explanations of services and adapt communication for diverse audiences. Documentation and Reporting Record outreach and referral data accurately in PHG's CRM system. Track weekly field goals and share insights about barriers, trends, and successes. Uphold privacy, consent, and trauma-informed care standards in all interactions. Example Scenarios The Street Outreach Advisor role is dynamic and community-focused. Below are examples of what your work may look like: 1. Hospital Partnership Launch You meet with a hospital discharge planner to establish a referral process for recently discharged patients. You introduce PHG services, share a simple “How to Refer” guide with a QR code, and agree on a 24-hour callback process. Within a week, several referrals come through, marking the start of a partnership that helps patients safely transition back into care. 2. Street Outreach with a Street Medicine Team You join a clinician at a local encampment to meet residents where they are. After offering supplies and listening to their needs, you identify individuals with urgent medical or behavioral health concerns. You connect them to the Street Medicine team on-site, complete brief screenings, and coordinate mobile intakes for continued support. 3. Community Pop-Up Screening Day At a community health center, you set up a bilingual outreach table. You greet attendees, explain available support in plain language, and screen for eligibility in programs like ECM or Community Supports. Before they leave, you help schedule appointments and arrange transportation if needed - ensuring a warm handoff to care coordination teams. Requirements Experience in community outreach, public health, social services, or health navigation. Clear, empathetic communication skills; comfortable presenting to groups and engaging one-on-one. Proficiency with mobile tools and CRM systems; organized and detail-oriented. Valid driver's license and reliable transportation. Ability to travel locally and work evenings or weekends as needed. Qualifications Demonstrated success in building partnerships with CBOs or clinics. Familiarity with Medi-Cal, CalAIM, ECM and Community Supports Multilingual ability Success Measures Growth and retention of community referral partnerships. Increased referrals and successful enrollments from community outreach. Timely, accurate documentation and adherence to privacy standards. Positive feedback from partners and members on collaboration and engagement. Benefits Time Off & Leave 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement Health & Wellness 90% Employer-paid Employee-Only Medical Benefits Flexible Spending Account (FSA) Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Financial & Professional 401(k) with Company Match Monthly Stipend Opportunities for professional development and internal growth Culture & Perks Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

Job Title: Human Resources Coordinator Employment Type: Full-Time Reports To: Human Resources Manager Hourly Pay Range: $23.00 - $27.00 per hour At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. Position Summary The Human Resources Coordinator supports a wide range of HR functions, including employee onboarding, compliance, personnel file maintenance, recruitment coordination, and day-to-day administrative tasks. This role serves as a key point of contact for both new and existing employees and works closely with the HR Manager and HR Generalists to ensure efficient operations across the department. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a collaborative and fast-paced environment. Key Responsibilities Coordinate job postings, resume reviews, and interview scheduling in partnership with hiring managers and the HR team. Maintain recruitment tracking logs and assist with updating records in our ATS (Paycom). Assist with onboarding and offboarding, including scheduling orientations, tracking completion of required documents, and maintaining employee files. Maintain accurate and confidential employee records, ensuring compliance with federal and California labor laws. Support benefits administration by coordinating enrollments, answering basic employee questions, and escalating complex issues to the HR Manager. Provide general administrative support for the HR team including scheduling, tracking training completion, and preparing reports. Help coordinate HR initiatives such as employee engagement events, trainings, and performance review cycles. Monitor the HR inbox and ensure timely and professional responses to employee inquiries. Benefits & Perks 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement 90% Employer-paid Employee-Only Medical Benefits FSA | Dependent Care Account 401(k) with Company Match Monthly Stipend Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Fully remote work within California Opportunities for professional development and internal growth Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Work Location: Remote

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health (SCH) is the foremost post-acute, in-home respiratory care provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide. Essential Duties: The Respiratory Supervisor is responsible for the general operation and leadership of all Chronic Care Programs managed under the TeleCare team. Responsibilities: Day to day supervision of TCT RT, Care Coaches, Sleep Coaches, and related outsourced entities Manage the processes and operation for all care management software, such as conducting training, providing necessary support, and help create clinical pathways and workflows related to implementation of care management software. Trains and supports staff as necessary, work collaboratively with the Clinical Operations Manager and Director of Respiratory Services to recruit, interview, and hire appropriate candidates for the TeleCare team. Responsible for team member's timesheets and monthly on call scheduling; assures completion of weekly call logs. Performs team member weekly reviews as well as monthly team meetings. Prepares and present data reports and plans of action to reporting Clinical Operations Manager and Director of Respiratory Services. Provides coaching and corrective action plans to employees under the supervision of the Clinical Operations Manager. Oversight of but not limited to RDT Process, TCT phone ques, Sleep Coach processes, PAP Unbilled Revenue, Clinical review processes, DF task management and Dept CFI responses Day to Day execution of CCM programs (C-19, iBreathe, NIV Plus, iAmStrong, iSleep) Supports purchasing escalations Provides alternative products or therapy options related to back orders Travel associated with team oversight, including but not limited to: Overnight travel Conference/Training seminar Out of state travel Works within developing software systems (i.e., Chronic Care Programs). Reviews all information for accuracy and completeness in regards to the enrollment of patients into all Chronic Care Programs and maintains program information on all patients with in the electronic documentation system and additional data base. Maintains equipment logs, and inventory. Schedules Interdisciplinary Care Team meetings, acts as a conduit to all members of the TCT, supports marketing department, and attend offsite trainings. When necessary responds to telephonic, electronic, and written inquiries from in house departments, care client staff including, care managers, and clinical staff. Responds to patient and family inquiries. Other duties as assigned. Qualifications: Education and/or Experience: Valid RCP License Valid RRT CA License High School diploma required. Three (3) years' experience of customer service or transaction processing in a Managed Care setting required. Medicare Advantage and Medicare Advantage Part D health plan with knowledge of enrollment activities preferred. Working knowledge of MS Office including Word, Excel, and Access with proficient typing skills. Understanding of Android and IOS systems. Other skills and experience: The ideal candidate will be Good leadership qualities and desire to coach the team Detail oriented and able to learn and follow policies and procedures Able to respond to common inquiries or problems in a professional manner, Able to handle heavy workload, and adapt to a high growth, rapidly changing environment Flexible, have good judgment, analytical skills and ability to work as a member of a team Able to work independently and to be organized in their work to ensure that tasks are completed in a timely manner. In possession of excellent communication skills and be professional when dealing with all aspects of the programs. Experienced in computer programs such as word, excel, Smart Sheet, Competency: (To perform the job successfully, an individual should demonstrate the following competencies): Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; works well in group problem solving situations; Uses reason even when dealing with emotional topics Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Integrity - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Creates and revises policies and procedures as needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Capacity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program Compensation DOE with a range of: $36.00- $56.70 hourly with a typical starting pay between $40.00 - $42.00 hourly Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: Under general supervision, the Telecare Care Coach supports the administrative functions of the Chronic Care Management programs. This role is responsible for consistently maintaining a positive and helpful attitude while delivering exceptional customer service to all stakeholders, including patients, clients, referral sources, physicians, sales representatives, and fellow team members. Responsibilities: Receive all new patient demographics and enter information into database, prepare kits for delivery, contact patients and schedule initial Respiratory Therapist (RT) home visit, appointments and equipment delivery, maintain census, use Health Plan/MG/IPA member portals or other client specific data access systems to retrieve member information and medical documents. Review all information for accuracy and completeness including patient information, patient demographics, assigned PCP, specialist and case management, coordinate imaging of member and related member documentation per policy and procedure. Maintain program information on all patients within the electronic documentation system and additional database. Maintain equipment logs, assure all equipment is returned and cleaned. Support the Clinical Director by scheduling meetings, providing agendas and minutes. Schedule Interdisciplinary Care Team meetings, act as a conduit to all members of the TCT. Record all meeting minutes, assure patient information is available prior to all TCT meetings. Respond to telephonic, electronic and written inquiries from in-house departments, care client staff including care managers and clinical staff. Respond to patient and family inquiries. Perform outreach phone calls to patients, families and their caregivers. Establish in the electronic documentation system, program-defined scheduled appointments for face-to-face encounters and/or video conferencing. Handle incoming calls from physicians, patients, providers, referral sources and care team members. Respond to patient and family inquiries. Maintain/update all required reporting. Perform all other duties as assigned and required by Department Leadership. Remain knowledgeable and up to date on all products, guidelines and insurance coverage trends. Maintain a professional, safe and clean work environment. Understand and adhere to all SuperCare Health company policies. Perform all other duties as assigned and required. Must meet minimum of monthly goals. Qualifications: Education and/or Experience: High School Three (3) years' experience of customer service or transaction processing in a Managed Care setting required Medicare Advantage and Medicare Advantage Part D health plan with knowledge of enrollment activities preferred Working knowledge of MS Office including Word, Excel, and Access with proficient typing skills Other Skills and Experience: The ideal candidate will be: Detail-oriented and able to learn and follow policies and procedures Able to respond to common inquiries or problems in a professional manner Able to handle heavy workload, and adapt to a high-growth, rapidly changing environment Flexible, have good judgment, analytical skills and ability to work as a member of a team Able to work independently and to be organized in their work to ensure that tasks are completed in a timely manner In possession of excellent communication skills and be professional when dealing with all aspects of the programs Experienced in computer programs such as Word, Excel, Smart Sheet Competency: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed Integrity - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Creates and revises policies and procedures as needed Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans Capacity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Remote Work Opportunity Growth Opportunities Employee Referral Reward Program Employee Discount Program What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. * Travel, as needed, to meet with partners/prospective partners* Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for over 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. What We're Looking For: The Key Account Executive (KAE) supports SuperCare Health's growth and relationship strategy by serving as a field liaison and a primary administrative resource for Managed Care Organizations (MCO) and capitated partners. The role combines external sales outreach and account management with internal administrative and sales duties, ensuring seamless coordination between SuperCare Health and health plans, medical groups, independent Physician Associations (IPAs) and other referral sources. The KAE serves as a trusted advisor to providers, ensuring seamless coordination of durable medical equipment (DME) and respiratory care services while championing patient-centered care and market growth. What You'll Do: Sales & Business Development ● Develop and maintain relationships with MCOs, Medical Groups, IPAs and hospital systems to drive new contract and referral opportunities. ● Conduct field outreach and educational in-services to provider offices, hospitals, community health centers and other referral sources, promoting SuperCare Healths services and ensuring compliance with capitated agreements. ● Serve as liaison to capitated partners, ensuring orders adhere to capitation guidelines, and collaborating with UM teams for ongoing quality and compliance. ● Analyze healthcare and managed care industry trends, competitive conditions, and regulatory requirements to shape effective sales strategies. ● Administer and maintain HubSpot CRM data: Clean up records, update contact information, log touchpoints, generate performance reports, and monitor sales activity and referral trends. ● Manage Joint Operating Committee (JOC) meetings: schedule meetings, prepare agendas, collect and analyze data for discussions, distribute minutes and follow-up actions, and maintain as accurate meeting calendar for stakeholders. ● Support inside sales efforts by making outbound calls and emails to health plans, medical groups and IPAs; follow up on leads, set appointments, and respond to inquiries about services and contracts. ● Assist with preparing presentations, proposals and meeting materials for existing and prospective partners. Account Management ● Build and maintain long-term, consultative relationships with physicians, medical groups, hospitals, and office staff. ● Act as a Navigator within critical accounts to improve outcomes. ● Partner with Respiratory Account Executives to strengthen key account penetration and ensure quality of service. ● Coordinate with internal teams on plan escalations and JOC follow ups-including Customer Care Specialists, Dispatchers, and Respiratory Department. Operational Excellence ● Deliver outstanding customer service while balancing the needs of providers, patients, and payers. ● Ensure all pre-authorizations, billing documentation, and compliance requirements are met. ● Complete administrative responsibilities such as HubSpot clean up, JOC Schedules and Agenda/Slide prep, and timely communication via calls and emails. ● Share knowledge and best practices with colleagues to foster team collaboration and collective success. Patient & Provider Support ● Maintain consistent and professional interaction with patients, managed care groups, and medical teams to ensure seamless coordination of care. ● Demonstrate a patient-first mindset, with a genuine commitment to helping others and improving health outcomes. This role may be a fit if you have.. ● High school diploma required; higher education or certifications in healthcare/business preferred. ● Previous experience in Healthcare, DME, or Respiratory Sales strongly preferred. ● Strong knowledge of respiratory therapies (Ventilation, Vests, Oxygen, BiPAP, CPAP) and industry regulations. ● Proven track record in sales growth, account management, or business development. ● Exceptional communication, negotiation, and executive presentation skills. ● Ability to manage multiple projects in a fast-paced, high-pressure environment. ● Strong organizational skills with keen attention to detail and follow-up. ● Analytical problem-solving and critical thinking abilities. ● Professional presence, resilience, and adaptability to shifting priorities. ● Team-oriented, cooperative, and able to work independently with minimal direction. ● Compassionate, people-sensitive approach with a genuine desire to help patients. ● Active participation in professional healthcare organizations is a plus. Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our CalAIM programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. The CalAIM Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations under California's CalAIM (California Advancing and Innovating Medi-Cal) initiative. This role focuses on addressing social determinants of health, improving health outcomes, and reducing health disparities in underserved communities through direct service delivery, community outreach, and comprehensive care coordination. Target Populations Served CHWs will work with qualifying Medi-Cal members who have one or more of the following criteria: Presence of known risk factors (domestic violence, tobacco use, excessive alcohol use, drug misuse) One or more emergency department visits within the previous six months One or more hospital inpatient stays within the previous six months or at risk of institutionalization One or more detox facility stays within the previous year Two or more missed medical appointments within the previous six months Expressed need for health system navigation or resource coordination Need for preventive services (immunizations, dental visits, well-child care) Experience with community violence or chronic exposure to violence Asthma requiring self-management education or environmental assessments Key Responsibilities Direct Patient Services Develop and maintain written Plans of Care for each member (maximum 12-month duration) Conduct comprehensive ADL and other assessments to support care planning Provide up to 12 units (6 hours) of care per member per recommendation period Perform health screenings and assessments using standardized tools including: Social Determinants of Health Assessment (SDOH 5-Q) PHQ-9 and PHQ-2 mental health screenings Hunger Vital Sign Screening Tool Functional status and ADLs assessments Conduct in-home environmental trigger assessments for asthma patients (up to 2 visits annually) Health Education and Navigation Provide health education using standardized curricula consistent with established healthcare standards Offer coaching and goal setting to improve members' health and self-management abilities Facilitate health navigation services to help members access care and understand healthcare systems Connect members to community resources necessary to promote health Address healthcare barriers including medical translation/interpretation and transportation services Serve as cultural liaison and assist licensed providers in care plan development Community Outreach and Program Activities Conduct community outreach to identify and engage high-risk, hard-to-reach individuals Organize and participate in health screening and wellness fairs Coordinate mobile health clinics and vaccination drives Facilitate community walks, fitness events, and wellness activities Distribute hygiene and wellness kits, coordinate food and nutrition drives Canvas neighborhoods to identify social determinants of health Group Services and Education Facilitate group sessions for up to 8 Medi-Cal members per billable session Lead workshops on topics including: Domestic violence psychoeducation and safety planning Tobacco cessation and effects of substance use Violence prevention and coping skills Stress management and mental health awareness Child/adolescent immunization education Healthy relationships and communication skills Housing assistance and benefits navigation Support and Advocacy Services Assist members with enrollment in government assistance programs (food stamps, SSDI, SSI, utility assistance) Provide individual support and advocacy to prevent health condition onset or exacerbation Offer language/medical translation services Schedule medical appointments and provide transportation coordination Accompany patients to appointments as needed Act as peer support and advocate as patients navigate the medical system Documentation and Collaboration Maintain accurate and timely documentation of all client interactions and outcomes Complete required activity notes documenting outreach attempts and services provided Update Plans of Care at 6-month intervals to determine progress Collaborate with interdisciplinary care teams including RNs and licensed providers Participate in case conferences and team meetings Enter and maintain electronic health records and compile reports Complete billing using appropriate CPT codes (98960, 98961, 98962, T1028) Required Qualifications High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred Prior Community Health Worker certification highly desired; willingness to obtain certification within 18 months of hire if not already certified Minimum of 2 years of experience in community health, social services, or related field Strong understanding of local community resources and social determinants of health Excellent interpersonal and communication skills Proficiency in electronic health records and basic computer applications Bilingual skills (English/Spanish, or other relevant languages) preferred Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Required Training and Certifications Upon hire, CHWs must complete training in: Motivational Interviewing Medical Terminology Mental Health Overview Medical Health Overview CA Child Mandated Reporter CA Adult and Elderly Mandated Reporter Culturally Competent Practices Dealing with Adverse Behaviors Home Visitations Group Facilitation Stanford University Advocacy Training for CHW Essential Skills Cultural competency and sensitivity to diverse populations Ability to build trust and rapport with clients from various backgrounds Strong problem-solving and critical thinking skills Excellent time management and organizational abilities Flexibility to work in various settings, including clients' homes and community locations Understanding of chronic conditions including diabetes, hypertension, COPD, mental health disorders, and substance use disorders Knowledge of Medi-Cal policies and billing procedures Working Conditions Hybrid work environment: approximately 65% field-based work, 35% remote work from home County-specific assignment (Shasta County) requiring extensive travel within the assigned county for field work Remote work includes documentation, virtual workshops, telehealth services, and administrative tasks Field work includes home visits, community events, in-person workshops, and direct member services Regular attendance at community events, including evenings and weekends as needed Dual documentation requirements using both Partnership Health Portal and Pacific Health Group systems Public speaking and presentation responsibilities at community events Ability to lift up to 25 pounds and stand for extended periods during community events Work in diverse community settings including homes, community centers, and outdoor venues Maximum of 4 units (2 hours) of services per member daily Group facilitation requiring management of up to 8 participants Services NOT Covered CHWs cannot provide: Clinical case management requiring licensure Childcare, chore services, or companion services Employment services or personal care services Medication delivery or transportation services Services duplicating other covered Medi-Cal services Services to non-Medi-Cal enrolled individuals (except as specified) Any services requiring professional licensure Impact and Opportunity CalAIM Community Health Workers play a crucial role in improving health outcomes and reducing disparities in California's most vulnerable populations. This position offers a unique opportunity to make a significant impact on individual and community health while working within a comprehensive, evidence-based framework that addresses the full spectrum of social determinants of health. Job Type: Full-time Expected Hours : Monday through Friday 8:30AM to 5:00PM Pay: $21.00 - $24.00 per hour Must Reside in Hiring County Join Us in Making a Difference At Pacific Health Group, we believe in diversity and inclusion and are committed to equal opportunities for all. We strive to build a team that reflects the communities we serve. If you're ready to arrange every detail of care, walk alongside members through their journey, and truly transform lives, apply today and become part of our mission to provide caring, comprehensive Enhanced Care Management for those who need it most. Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team ⚠️ Important Notice: Any message, onboarding link, or communication that claims to represent Pacific Health Group but bypasses the steps listed above is not valid and not authorized by the company. Candidates are advised not to click on or respond to such messages. For verification, candidates may contact the Pacific Health Group Human Resources Department directly AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Benefits Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. * Hybrid role 2-3x a week in our City of Industry, CA location* Who We Are: SuperCare Health (SCH) is the foremost post-acute, in-home healthcare provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide. What We're Looking For: SuperCare Health is seeking a detailed and experienced Operations Project Manager to support the backend process improvement of various departments through the Operations structure of the organization. The Operations Project Manager is responsible for managing projects with both technical and non-technical components within the Operations division. This role involves coordinating and facilitating key stakeholder meetings related to operational and company initiatives, gathering detailed project requirements, building process workflows, and managing communication and projects between different company divisions. What You'll Do: * Coordinate and facilitate key stakeholder meetings related to operational and company initiatives. * Gather and prepare detailed requirement documents for projects. * Build process workflows, communicate changes, and implement executive direction. * Facilitate communication between lines of business owners and division leaders. * Present, discuss, and implement new and updated processes. * Create and manage tracking tools, including report design and requirements. * Document and catalog process and project development details in a structured manner. * Manage meetings and communications to efficiently implement projects on a timely basis. * Understand, document, and communicate both business and system processes. * Gather requirements, design, develop, maintain, and support Operations teams. * Create documentation to support further development and use of applications. * Train users through diagrams, videos, PDFs, etc. * Assist with the implementation of new software or upgrade existing software applications. * Attend some meetings or conference calls outside normal business hours to accommodate leadership availability of overseas resources. * Provide project management support between various disciplines: Operations, Clinical, Customer Care, Sales/Marketing. Allocation: * 70% project management and implementation. * 20% training and documentation. * 10% support functions. This role may be a fit if you have.. * Bachelor's Degree OR equivalent experience in project management, Training Development, and/or process management and improvement * Preferred minimum of 3-5 years in a project management role related to operations and projects. * Preferred courses and certification in Project Management, such as PMP. Very strong project management skills. * Experience with project management tools, such as Smartsheet, MS Project, and others. * Solid diagramming skills using Visio, Pencil, Google Drawings, and other tools. * Advanced MS Office, reporting, and presentation skills. * Excellent written and verbal communication skills with a strong presence to lead discussions. Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health (SCH) is the foremost post-acute, in-home respiratory care provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide. Essential Duties: Under the general supervision of the Patient Care Department Manager, the Hospital Liaison - Care Coordinator plays a key role in cultivating strong relationships within multiple medical facilities. This individual is responsible for providing prompt service, educating patients and families on equipment use, coordinating medical documentation, and actively promoting and marketing SuperCare Health's full range of Durable Medical Equipment (DME), Respiratory therapies, In addition to patient care coordination, this role includes sales-related responsibilities such as identifying referral opportunities, strengthening relationships with healthcare providers, and increasing SuperCare Health's presence within assigned hospitals. Responsibilities: * Serve as the primary point of contact between SuperCare Health and hospital personnel, ensuring seamless coordination of DME and respiratory equipment deliveries to hospital rooms and patient homes. * Develop and maintain strong relationships with physicians, case managers, discharge planners, and other healthcare professionals to generate new business opportunities and drive referrals. * Promote and educate hospital staff on SuperCare Health's DME, respiratory therapies, and infusion services to increase awareness and referrals. * Conduct regular facility visits to ensure visibility and accessibility for healthcare professionals and patients. * Provide timely consultation to patients and their families regarding equipment delivery, potential co-pays, and usage instructions. * Request and ensure the accuracy of all necessary medical documentation for equipment orders. * Monitor and track referrals, ensuring SuperCare Health is the preferred vendor for partnered healthcare systems. * Identify opportunities to expand service utilization and sales within assigned hospital accounts. * Conduct or participate in presentations, in-services, and educational seminars for hospital staff and case managers to reinforce SuperCare Health's value proposition. * Maintain accurate records of interactions with hospital personnel, patient referrals, and sales activities, submitting required reports in a timely manner. * Ensure compliance with insurance pre-authorization requirements and coordinate with Managed Care and Primary Medical groups as needed. * Maintain adequate inventory levels in assigned hospital storage areas to ensure prompt equipment availability as well as reconcile movement of equipment. * Collaborate with Customer Care Specialists and Dispatch teams to optimize equipment delivery and customer satisfaction. * Represent SuperCare Health professionally at all times and adhere to all HIPAA, company, and industry-related regulations. * Attend all department meetings and training sessions as scheduled. * Perform all other duties as assigned by department leadership. Physical Demands: * Must be able to walk long distances across large healthcare facilities. * Must be able to lift and carry equipment and miscellaneous items up to 75 lbs. on a daily basis. Work Environment: * Fast-paced healthcare facilities with an emphasis on prompt deliveries and service coordination. * High-level communication and collaboration with multiple healthcare professionals and vendors. * The role requires managing multiple discharges, working under tight deadlines, and ensuring efficient information transfer between SuperCare Health and hospital staff. Work Experience Requirements: * Experience in medical supply, home medical equipment (HME), or related healthcare industries. * Strong knowledge of medical terminology and diagnosis codes. * Proven experience in customer service and relationship-building within a healthcare setting. * Sales experience in a healthcare or medical-related field (preferred). * Ability to multitask, prioritize, and meet deadlines efficiently. * Strong organizational skills with attention to detail. Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Remote Work Opportunity * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program This position offers an exciting opportunity for a driven individual to blend patient care coordination with business development, making a meaningful impact on both patient outcomes and SuperCare Health's growth. Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

Job Title: Billing Analyst Must reside in California Employment Type: Full-Time Reports To: Revenue Cycle Manager or Designee Hourly Pay Range: $22.00 - $24.00 per hour Pacific Health Group is at the forefront of revolutionizing health and wellness. We are setting new benchmarks in healthcare services, leading with groundbreaking approaches and innovative solutions to empower our members, uplift families, and impact communities. Pacific Health Group's vibrant culture fuels passionate problem-solvers who thrive on collaboration to deliver unparalleled care. Joining us means being part of a progressive movement championing personal and professional growth through industry expertise, advanced tech, and an appreciative community. Position Summary The Billing Specialist plays a key role in ensuring accurate documentation, timely billing, and regulatory compliance across member and patient services. This role supports our long-term care coordination programs and works cross-functionally with case managers, patient coordinators, and finance staff to ensure accurate reimbursement, efficient claims management, and billing compliance with Medicaid and consolidated health plans. Key Responsibilities Collaborate with case managers, social workers, patient coordinators, and other staff to ensure complete documentation of patient care plans, services provided, and changes in condition or level of care. Assign accurate medical codes (e.g., ICD-10, other relevant codes) for diagnoses, treatments, and services in long-term care settings. Prepare and submit claims to Medicaid and other payers, ensuring proper documentation and compliance with guidelines. Create invoices and claims for member/patient interactions and outreach activities. Ensure compliance with consolidated billing requirements, confirming all services are billed by Pacific Health Group as the designated entity. Review, analyze, and appeal denied claims as needed; gather additional documentation or clarification from internal teams to support resubmission. Monitor and manage accounts receivable; follow up with payers and health plans to resolve delays or discrepancies and ensure timely reimbursement. Reconcile payer reimbursements with submitted claims to maintain accurate billing records. Stay current with changes in billing regulations, long-term care reimbursement policies, and coding guidelines to ensure ongoing compliance. Provide training or guidance to internal teams on documentation and billing procedures to support accurate and compliant submissions. Perform other related duties as assigned by management. Qualifications 1-2 years of experience in medical billing, preferably in long-term care, managed care, or Medicaid environments Working knowledge of ICD-10 and consolidated billing processes Familiarity with denial management, appeals, and accounts receivable follow-up Strong attention to detail and documentation accuracy Ability to work independently and manage multiple tasks and deadlines Excellent communication skills for working cross-functionally with internal staff and external payers Proficiency in medical billing software and standard office tools Associate's degree or medical billing/coding certification preferred Benefits & Perks 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement 90% Employer-paid Employee-Only Medical Benefits Dental and Vision Insurance FSA | Dependent Care Account 401(k) with Company Match Monthly Stipend Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Fully remote work within California Opportunities for professional development and internal growth Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Pre-Employment Requirements Employment is contingent upon the successful completion of a background check.

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and thrive in a dynamic, mission-driven environment, we invite you to join our team. Overview The Manager of Information Technology & Information Security is responsible for the end-to-end ownership of all technology systems, data security, and regulatory compliance at Pacific Health Group. This role establishes, governs, and enforces the organization's security posture, ensuring that all systems, data, and operations meet or exceed HIPAA, HITECH, and industry best practices. This position functions as the single point of accountability for IT infrastructure, cybersecurity, data protection, PHI safeguards, and security governance. The role requires both strategic leadership and hands-on execution in a regulated healthcare environment. Core Areas of Responsibility 1. Information Security Program Ownership Architect and maintain a formal, organization-wide Information Security Program. Define and enforce security controls across applications, infrastructure, devices, and users. Establish policies for data classification, encryption, access control, logging, monitoring, and retention. Ensure least-privilege access and zero-trust principles are implemented across systems. Continuously monitor evolving threat landscapes and proactively adapt controls. 2. HIPAA, PHI & Regulatory Compliance Serve as the internal authority for HIPAA Security Rule and Privacy Rule compliance. Ensure proper safeguards for the creation, storage, transmission, and disposal of PHI. Maintain compliance documentation, risk assessments, and audit evidence. Lead HIPAA risk analyses and remediation plans. Oversee Business Associate Agreements (BAAs) from a security and IT standpoint. Coordinate and support internal and external audits, assessments, and investigations. 3. IT Infrastructure & Systems Oversight Own the design, implementation, and maintenance of all IT systems, including: Cloud platforms Networks and connectivity End-user devices and endpoints SaaS applications and internal tools Ensure systems are secure, resilient, and scalable. Implement and maintain: Backup and disaster recovery plans Business continuity procedures System redundancy and failover strategies Approve and govern all technology deployments and architectural changes. 4. Cybersecurity Operations & Incident Response Establish formal incident response plans and escalation procedures. Lead response efforts for security incidents, attempted breaches, phishing, impersonation, or data exposure. Conduct root cause analysis and implement corrective actions. Ensure proper breach notification processes are followed when required by law. Maintain logs, alerts, and monitoring systems to detect suspicious activity. 5. Data Protection & Privacy Define and enforce controls for sensitive data, PHI, and confidential business information. Ensure encryption standards are applied to data at rest and in transit. Govern data access, sharing, and retention policies. Partner with legal and compliance stakeholders on privacy matters. Prevent unauthorized data access, leakage, or misuse. 6. Vendor, Tool & Third-Party Risk Management Evaluate security posture of third-party vendors and platforms. Approve technology vendors based on security, compliance, and risk criteria. Monitor ongoing vendor compliance and contractual obligations. Ensure third-party access is controlled, monitored, and revoked as needed. 7. Governance, Training & Enforcement Develop and enforce IT and security policies applicable to all staff. Deliver security awareness training, including phishing and impersonation prevention. Ensure staff understand approved communication channels and security protocols. Investigate and address violations of IT or security policy. Establish clear escalation paths and disciplinary guidance related to security breaches. 8. Strategy, Reporting & Executive Advisory Define a long-term IT and security roadmap aligned with business growth. Provide regular reporting to executive leadership on: Security risks Compliance status Incidents and trends Improvement initiatives Advise leadership on technology risk, investments, and trade-offs. Balance operational efficiency with regulatory and security requirements. Requirements Required Qualifications Extensive experience in IT, cybersecurity, or information security leadership. Demonstrated expertise in HIPAA compliance and healthcare data protection. Strong understanding of cloud security, endpoint security, and identity management. Experience creating policies, controls, and compliance frameworks from the ground up. Ability to operate with high autonomy and accountability. Preferred Qualifications CISSP, CISM, or equivalent security certifications. Prior experience in healthcare, health tech, or regulated industries. Experience managing audits, risk assessments, and compliance programs. Familiarity with NIST, ISO 27001, or similar security frameworks. Authority & Accountability This role has authority to approve or deny technology tools, vendors, and system access. Responsible for enforcing security policy across all departments. Accountable for protecting company data, systems, and regulatory standing. Compensation Salary Range: $78,500-82,500 (based on experience and qualifications) Work Location In-person with frequent local travel throughout San Diego County. Candidates should be based in or near Rancho Bernardo, Poway, Rancho Peñasquitos, or Scripps Ranch. Benefits Time Off & Leave 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement Health & Wellness 90% Employer-paid Employee-Only Medical Benefits Flexible Spending Account (FSA) Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Financial & Professional 401(k) with Company Match Monthly Stipend Opportunities for professional development and internal growth Culture & Perks Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **PLEASE NOTE THIS IS AN IN-PERSON ROLE** Essential Duties: Under the direction of Pharmacy Manager and/or pharmacist, the pharmacy technician performs pharmacy-related functions, in compliance with department policies and procedures that provide optimal pharmaceutical care. Responsibilities: Call, Schedule and Fill all Respiratory Medicine Patients Notate patient accounts if and when required Print and or pull ticket/labels for HDMS and PDX orders Understand how to calculate appropriate amounts to provide to patients, along with DME assigned to order Prepare all the pertinent paperwork in order for the pharmacist to review and check for correctness. Package all of the verified medications appropriately including those which need ice packs for delivery. Transport already checked medications to warehouse/dispatch for shipping or vehicle delivery. Communicate with CCS in regards to saline orders. Perform credit returns when medications are sent back to Pharmacy Prioritize delivery schedule with drivers for punctual drop offs. Package medication and or DME orders with SuperCare handouts/CBA Documents Put away inventory orders received by manufacturers for DME or Amerisource Bergen Must be able to lift and carry equipment and miscellaneous items up to 75 lbs. on a daily basis. Adhere and abide to SuperCare Health's HIPPA policy. Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe, clean, and organized work environment. Must meet minimum of monthly goals Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Proficiency in Microsoft Word, Excell, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ***************************************** Araceli Richardson - Jr. Recruiter LinkedIn

"Enhancing the lives of those we serve every day" Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: Under the general supervision of the Warehouse Supervisor, the Shipping Clerk is responsible for the preparation of all outgoing merchandise on a daily basis and maintains the warehouse in a neat and orderly fashion Responsibilities: * Reports to work daily and is ready to work at the scheduled start time * Must wear all safety equipment (i.e. back support and steel toed shoes) * Pull necessary inventory to be shipped based on order processed * Once orders have been pulled, Shipping Clerk must seek approval from Warehouse Supervisor and or Warehouse Tech to verify accuracy on items and quantities to minimize any potential errors * Package all products to safely ship without damage * Create shipping label in computer via shipping program (product is weighed, seal & labeled to be shipped out) * If shipping address is showing up as an error; Shipping Clerk must provide Warehouse Supervisor with information * Process Call-Tags throughout the day in a timely manner * Maintain work/shipping area free and clean of clutter * Ensure that all packages are ready to be shipped and are placed on a palette for shipping to pick-up * At end of day, all shipped orders must be scanned into DocFlow or next business day * Performs any other duties that may be requested by Supervisor or Management * Understand and adheres to all of SuperCare Health company policies * To remain knowledgeable to date on all products * Maintain a professional, safe, and clean work environment Education and or Work Experience: * Graduate from accredited High School * Must be able to lift and carry equipment and miscellaneous items up to 75lbs on a daily basis Other skills: * Team player-ability * Reliable and Responsible. * Detailed oriented * Strong organizational skills What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day." Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

"Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. This is a hybrid role based out of our City of Industry office; however, regular travel to our other locations may be required as needed Essential Duties: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. SuperCare Health offers a portfolio of products that are greatly improving the lives of others. Bring along your passion for improving the patient experience. Responsible for: * Daily support of the sales function and management of the administrative work required of Respiratory Account Executives. * Responsibilities include analyzing and reporting sales data, communicating with referral sources, providing knowledge about customers and competitors, presenting to customers, and delivering equipment when necessary. * Additionally, obtaining documentation to streamline patient care via phone, electronic ordering platforms, or in person as needed; and managing the operational logistics of overall patient experience and activities associated. * Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales, goal attainment, and diagnostic testing. High-touch in troubleshooting, order processing issues, Respiratory Account Executive requests, and sales-related information systems and procedures. * SA will also deliver and pick up documentation and equipment to and from medical offices and facilities. * SA will also join RAE's on in-services and sales calls if necessary. Primary Responsibilities: * Extensive work experience within own function * Work is frequently completed without established procedures * Self-Motivated * Supports all functions of RAE and operations * Ensures sales goal attainment through supporting role * Works well in a mobile setting * Likes to stay busy and multi-task * Enjoys being a part of a greater TEAM Required Qualifications: * High School Diploma or GED * Experience using Microsoft Word, Excel, and PowerPoint to create, edit, copy, and documents * Experience working with Salespeople and medical office staff * Ability to analyze sales data in order to improve processes * Ability to interact with patients and deliver and instruct on equipment and therapies * Ability to drive on behalf of company to perform job duties and responsibilities Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Recruiter LinkedIn

Performance Health is seeking a Sales Consultant to join our expanding Sales team. This position delivers sales results using a disciplined approach to sales. Calling on hospitals, VAs and outpatient rehabilitation institutions (PT/OT) daily within a defined sales territory to achieve budgeted sales volume and growth targets. Increase market share by identifying and securing new business within territory. The geography of this territory is greater San Diego. The candidate is required to reside within the territory. Essential Job Duties & Responsibilities Consults with customer (Directors of Rehab or Nursing, Safe Patient handling and Fall Prevention committee leaders, ER Manager, Materials Management, and Supply Chain leaders) to educate on Performance Health's curated portfolio of products Build relationships with customers that allow for expanded market share by consistently visiting and meeting with customers in person Aggressively prospect new accounts and customers within assigned territory to grow territory year over year Accelerates growth of assigned territory through strategic prospecting, cross-selling, and new customer acquisition Provides trials and in-service of products to current and new customers Develops and adjusts territory plan by gathering and evaluating all relevant insights about the customer base within the territory Territory management to include leveraging CRM analytics and territory insights to identify high-potential prospects, track competitive activity, and prioritize winning new business Supplies necessary information to operate the overall business effectively by completing all required reports accurately, completely and in a timely fashion Serve as a trusted advisor by projecting integrity, professionalism, and credibility in every customer interaction Performs other duties as assigned Job Qualifications High school diploma or equivalent required; Bachelor's degree strongly preferred 3-5 years of experience in business to business medical sales Proven track record in sales and shown ability to win the sale and grow market share Experience growing a curated portfolio of products and offerings to customers Previous experience in the Medical and/or Rehabilitation industry Understanding of GPOs and IDN knowledge strongly preferred Knowledge and previous use of customer relationship management (CRM) software Proficient in Microsoft Office Products (Word, Excel, Power Point, etc.) Daily travel within territory required; some overnight travel required depending on assigned territory Benefits Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs. This is a full-time position with a base salary range of $70,000 - $72,000 plus a rewarding commission structure and a full benefits package. To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.