SuperCare Health jobs in Fairfield, CA - 30 jobs

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. PLEASE NOTE THIS IS AN IN-PERSON ROLE Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: * Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items * Maintains open communication with patients/clients and referral sources * Responds to patient/client questions and problems * Services walk in customers as needed * Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested * Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. * Verifies medical necessity with physician * Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract * Verifies payer (with matrix), obtains authorization, expiration date * Verifies patient demographics and prior equipment usage with patient * Informs patient of financial responsibilities: copay, share of cost, deductible, etc. * Enters data and each order (new or otherwise) in system accurately and in a timely manner * Processes closet and on call orders as received * Enters notes in appropriate areas of insurance, general, and authorizations in the computer system * Process orders to shipping or dispatching for Technician or RT deliveries * Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information * Attends all departmental meetings, company meetings, and in-services * Reports to work daily and is ready to work at the scheduled start time * Works Saturday assignment as needed or scheduled * Performs any other duties that may be requested by supervisor or management * Understand and adheres to all of SuperCare Health company policies * To remain knowledgeable to date on all products, guidelines and insurance coverage trends * Maintain a professional safe and clean work environment. * Understand and adheres to all of SuperCare Health company policies. * Perform all other duties as assigned and required * Must meet minimum of monthly goals * Schedule- varying start times * Fundamental Computer Skills Education and or Work Experience Requirements: * Experience with Medical Supply Company * Knowledge of diagnosis and Medical terminology * Excellent Customer Service skills * Detail oriented * Previous Management/Supervisor or Lead experience * Proficiency in Microsoft Word, Outlook, and PowerPoint * Experience in healthcare, medical and/or HME industry (preferred) * Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines * Strong organizational skills and detail oriented * Bilingual Spanish Preferred Location * 3301 Sunrise Blvd suite C, Rancho Cordova, CA 95742 Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program * Compensation dependent on experience & qualifications with a range of: CCS 1 $17-$26.25 CCS 2 $18-$28.35 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

At Pacific Health Group, we're more than just a healthcare organization-we're a catalyst for positive change in our communities. Our Enhanced Care Management (ECM) programs focus on addressing social determinants of health and providing community-based services that truly meet each individual's needs. As a Lead Case Manager, you won't just create care plans-you'll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way. Why This Role Matters - Holistic Impact and Compassionate Care You won't just coordinate clinical visits. You'll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members' needs are addressed comprehensively. By forming strong, personal connections through frequent in-person visits, you'll become a pivotal support system-someone members can rely on for comfort, guidance, and advocacy. Advocacy and Going the Extra Mile Beyond paperwork and phone calls, you'll arrange all necessary services-from setting up medical appointments and coordinating transportation to securing safe housing and financial support. You'll be a consistent presence in members' lives, making sure no detail goes overlooked and no obstacle remains unaddressed. Shaping the Future of Care Your hands-on experience will generate insights that directly influence how our ECM programs evolve, ensuring we remain responsive to community needs. By sharing feedback on what members truly need, you'll help refine the processes and resources we use to serve diverse populations. Your Responsibilities Frequent In-Person Visits to Members Regular Face-to-Face Assessments: Conduct multiple on-site visits each month in members' homes, shelters, or community centers. Personal Connection: Use these visits to establish trust, gather first-hand insights, and address concerns right away. Example: While visiting a member recovering at home, you might discover that they lack mobility aids-prompting you to arrange for durable medical equipment and coordinate in-home physical therapy. Comprehensive Care Coordination End-to-End Service Arrangement: Schedule doctor's appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support. Example: If a member is discharged from the hospital, you'll set up home health visits, fill prescriptions, secure rides for follow-up appointments, and even arrange meal delivery if needed. Case Management with a Heart Empathetic Assessments: Look beyond forms and checkboxes to truly understand members' backgrounds, personal challenges, and aspirations. Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers. Example: If a member feels overwhelmed by multiple therapies, you could simplify their schedule, coordinate telehealth sessions, and even offer emotional support through regular check-ins. Resource Management Bridge to Community Services: Identify, coordinate, and optimize local resources-such as housing assistance, job training programs, or childcare services-to ensure members' overall wellbeing. Example: A single parent needing childcare and employment support could be connected to subsidized daycare, workforce development courses, and a community mentor program-all organized by you. Patient Advocacy Champion for Members' Rights: Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress. Example: If a critical procedure is denied by insurance, you'll take charge of the appeals process, gathering documents and evidence to secure approval. Communication Central Point of Contact: Keep members, families, healthcare teams, and community organizations aligned on care objectives, ensuring seamless handoffs and follow-through. Example: Coordinate a care conference among a primary care physician, social worker, and rehab specialist so everyone can align on the most effective plan for a member's speedy recovery. Documentation Detailed Reporting: Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage. Example: After each home visit, document any social, environmental, or health updates, enabling prompt collaboration with other team members and service providers. Continuous Improvement Feedback and Adaptation: Use data and first-hand observations to refine care strategies, ensuring our ECM programs stay effective and deeply compassionate. Example: If you notice a high number of members struggling with job access, you might advocate for creating a new partnership with a local job placement agency. Regulatory Compliance Stay Current: Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards. Example: Complete continuing education on the latest CalAIM guidelines and integrate these protocols into your daily workflow. Professional Development Ongoing Learning: Attend trainings, workshops, and webinars to sharpen your skills in cultural competence, motivational interviewing, and crisis intervention. Example: Enroll in a course on trauma-informed care to better support members who have experienced past hardships. Other Duties: Collaborative Mindset: Remain flexible in supporting the team, taking on additional tasks and sharing best practices to strengthen overall outcomes. Skills That Set You Apart Genuine Empathy & Compassion Needs Assessment & Care Planning Service Coordination & Navigation Client Advocacy Motivational Interviewing Problem-Solving & Decision-Making Teamwork & Collaboration Job Type: Full-time Pay: $25.00 - $29.00 per hour Expected hours: 40 per week 8-Hour Shift Monday to Friday, 8:30am PST - 5:00pm PST Work Location: Hybrid remote in Solano County- on the road Requirements Must be willing to travel to Solano County Experience: 3-5 years in case management, social services, or healthcare Expertise: Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management Healthcare Insight: Understanding of healthcare systems and local community resources Interpersonal Skills: Strong communication, empathy, and cultural competence Organizational Ability: Proven time management skills and attention to detail Technical Proficiency: Competence using case management software and related tools Successful completion of a pre-screen assessment required Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Benefits Time Off & Leave 160 Hours of Paid Time Off (PTO) 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment 4 Paid Volunteer Hours per Month to support causes you care about Bereavement Leave, including Fur Baby Bereavement Health & Wellness 90% Employer-paid Employee-Only Medical Benefits Flexible Spending Account (FSA) Short-Term & Long-Term Disability | AD&D Employee Assistance Program (EAP) Financial & Professional 401(k) with Company Match Monthly Stipend Opportunities for professional development and internal growth Culture & Perks Employee Discounts via Great Work Perks and Perks at Work Quarterly In-Person Events Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our CalAIM programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. The CalAIM Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations under California's CalAIM (California Advancing and Innovating Medi-Cal) initiative. This role focuses on addressing social determinants of health, improving health outcomes, and reducing health disparities in underserved communities through direct service delivery, community outreach, and comprehensive care coordination. Target Populations Served CHWs will work with qualifying Medi-Cal members who have one or more of the following criteria: Presence of known risk factors (domestic violence, tobacco use, excessive alcohol use, drug misuse) One or more emergency department visits within the previous six months One or more hospital inpatient stays within the previous six months or at risk of institutionalization One or more detox facility stays within the previous year Two or more missed medical appointments within the previous six months Expressed need for health system navigation or resource coordination Need for preventive services (immunizations, dental visits, well-child care) Experience with community violence or chronic exposure to violence Asthma requiring self-management education or environmental assessments Key Responsibilities Direct Patient Services Develop and maintain written Plans of Care for each member (maximum 12-month duration) Conduct comprehensive ADL and other assessments to support care planning Provide up to 12 units (6 hours) of care per member per recommendation period Perform health screenings and assessments using standardized tools including: Social Determinants of Health Assessment (SDOH 5-Q) PHQ-9 and PHQ-2 mental health screenings Hunger Vital Sign Screening Tool Functional status and ADLs assessments Conduct in-home environmental trigger assessments for asthma patients (up to 2 visits annually) Health Education and Navigation Provide health education using standardized curricula consistent with established healthcare standards Offer coaching and goal setting to improve members' health and self-management abilities Facilitate health navigation services to help members access care and understand healthcare systems Connect members to community resources necessary to promote health Address healthcare barriers including medical translation/interpretation and transportation services Serve as cultural liaison and assist licensed providers in care plan development Community Outreach and Program Activities Conduct community outreach to identify and engage high-risk, hard-to-reach individuals Organize and participate in health screening and wellness fairs Coordinate mobile health clinics and vaccination drives Facilitate community walks, fitness events, and wellness activities Distribute hygiene and wellness kits, coordinate food and nutrition drives Canvas neighborhoods to identify social determinants of health Group Services and Education Facilitate group sessions for up to 8 Medi-Cal members per billable session Lead workshops on topics including: Domestic violence psychoeducation and safety planning Tobacco cessation and effects of substance use Violence prevention and coping skills Stress management and mental health awareness Child/adolescent immunization education Healthy relationships and communication skills Housing assistance and benefits navigation Support and Advocacy Services Assist members with enrollment in government assistance programs (food stamps, SSDI, SSI, utility assistance) Provide individual support and advocacy to prevent health condition onset or exacerbation Offer language/medical translation services Schedule medical appointments and provide transportation coordination Accompany patients to appointments as needed Act as peer support and advocate as patients navigate the medical system Documentation and Collaboration Maintain accurate and timely documentation of all client interactions and outcomes Complete required activity notes documenting outreach attempts and services provided Update Plans of Care at 6-month intervals to determine progress Collaborate with interdisciplinary care teams including RNs and licensed providers Participate in case conferences and team meetings Enter and maintain electronic health records and compile reports Complete billing using appropriate CPT codes (98960, 98961, 98962, T1028) Essential Skills Cultural competency and sensitivity to diverse populations Ability to build trust and rapport with clients from various backgrounds Strong problem-solving and critical thinking skills Excellent time management and organizational abilities Flexibility to work in various settings, including clients' homes and community locations Understanding of chronic conditions including diabetes, hypertension, COPD, mental health disorders, and substance use disorders Knowledge of Medi-Cal policies and billing procedures Working Conditions Hybrid work environment: approximately 65% field-based work, 35% remote work from home County-specific assignment (Humboldt, Shasta, or Solano County) requiring extensive travel within the assigned county for field work Remote work includes documentation, virtual workshops, telehealth services, and administrative tasks Field work includes home visits, community events, in-person workshops, and direct member services Regular attendance at community events, including evenings and weekends as needed Dual documentation requirements using both Partnership Health Portal and Pacific Health Group systems Public speaking and presentation responsibilities at community events Ability to lift up to 25 pounds and stand for extended periods during community events Work in diverse community settings including homes, community centers, and outdoor venues Maximum of 4 units (2 hours) of services per member daily Group facilitation requiring management of up to 8 participants Services NOT Covered CHWs cannot provide: Clinical case management requiring licensure Childcare, chore services, or companion services Employment services or personal care services Medication delivery or transportation services Services duplicating other covered Medi-Cal services Services to non-Medi-Cal enrolled individuals (except as specified) Any services requiring professional licensure Impact and Opportunity CalAIM Community Health Workers play a crucial role in improving health outcomes and reducing disparities in California's most vulnerable populations. This position offers a unique opportunity to make a significant impact on individual and community health while working within a comprehensive, evidence-based framework that addresses the full spectrum of social determinants of health. Job Type: Full-time Expected Hours : Monday to Friday 8:30AM to 5:00PM (40 hours per week) Pay: $21.00 - $24.00 per hour Must Reside in Hiring County Join Us in Making a Difference At Pacific Health Group, we believe in diversity and inclusion and are committed to equal opportunities for all. We strive to build a team that reflects the communities we serve. If you're ready to arrange every detail of care, walk alongside members through their journey, and truly transform lives, apply today and become part of our mission to provide caring, comprehensive Enhanced Care Management for those who need it most. Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Type: Full-time Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team ⚠️ Important Notice: Any message, onboarding link, or communication that claims to represent Pacific Health Group but bypasses the steps listed above is not valid and not authorized by the company. Candidates are advised not to click on or respond to such messages. For verification, candidates may contact the Pacific Health Group Human Resources Department directly. AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred Prior Community Health Worker certification highly desired; willingness to obtain certification within 18 months of hire if not already certified Minimum of 2 years of experience in community health, social services, or related field Strong understanding of local community resources and social determinants of health Excellent interpersonal and communication skills Proficiency in electronic health records and basic computer applications Bilingual skills (English/Spanish, or other relevant languages) preferred Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Required Training and Certifications Upon hire, CHWs must complete training in: Motivational Interviewing Medical Terminology Mental Health Overview Medical Health Overview CA Child Mandated Reporter CA Adult and Elderly Mandated Reporter Culturally Competent Practices Dealing with Adverse Behaviors Home Visitations Group Facilitation Stanford University Advocacy Training for CHW Benefits 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: The Respiratory Account Executive (RAE) is a dynamic outside sales and marketing representative that calls on physician offices, hospitals, and post-acute care providers, in a specific territory, seeking patient referrals. RAE focuses on Respiratory Equipment and Supplies like: Ventilation, Vests, Oxygen, BiPAP, CPAP and any other durable medical equipment, supplies and services the VP of Sales and Marketing prioritizes as focus. Responsibilities: Be able to execute strategic planning and selling to your referral sources. This includes pre-call planning and the ability to understand that each sales call has an opening, probing questioning, presenting of benefits, and closing for the business. Become an expert on our core products of Respiratory Equipment and Supplies including Ventilators, Vests, Oxygen, BiPAP, CPAP and any other respiratory related equipment & supplies. Meet monthly sales goals and quotas to maximize your commission and to drive revenue for the company. Identify and evaluate the top referral sources (i.e. hospitals, home health agencies, and physicians) in your territory and call on those sources to increase patient referrals for the company. Call on at a minimum of 8 to 10 referral sources per day establishing relationships, setting up in-services, and seeking patient referrals. Be organized and have excellent follow up skills. Have excellent communication, negotiation, and listening skills. Be able to make presentations to physicians, home health agencies, and hospitals regarding our core products and services. Meet all administrative duties including expense reports, weekly conference calls, emails, monthly sales meeting, billing documentation and follow up. Be able to provide overall organizational excellence via dedication, quality, and outstanding customer service. All account executives should understand durable medical equipment and supply industry, be able to analyze pharmacology products, and apply training on health care industry trends, applicable laws and regulations, market conditions, and the managed health care environment in daily execution of sales calls to physician clients. As a Respiratory Account Executive, you will be provided DME products, insights and data to identify and prioritize business, and offer solutions to problems and challenges to physician clients. It is also important to allocate resources in a manner tailored to meet different customer needs and opportunities, monitors performance of plans and makes real-time adjustments. Demonstrates thorough understanding and applies training and in-service with respect to disease state, products and relevant competitor products. Comprehends and effectively communicates complex technical information, including concepts and continues to expand knowledge in these areas. Builds and maintains strong professional relationships with physicians in private practice, medical group practices, hospitals, office staff and others in the patient care continuum. Fosters team effectiveness and accomplishment of shared goals through appropriate sharing of knowledge, experience, and information. Drives market share growth and maximizes sales performance within the indicated use and for the approved patients. Comprehensive understanding of the managed health care industry including reimbursement, State Medicaid programs, medical benefits and interfacing or education/certification with managed care, provider relations or both and will have experience in contracting. Performs other duties, as assigned by the regional sales manager. Understand and adheres to all of SuperCare Health company policies Education and or Work Experience Requirements: Graduate from an accredited high school Preferred bachelor's degree in business, marketing, or natural science Knowledge in the Healthcare DME, Ventilation, Vests, Oxygen, CPAP, BiPAP and respiratory supplies. Industry sales is highly desirable. 3-5 years experience in sales and marketing of home healthcare and/or post acute care. Understanding of current rules and regulations of Medicare, Medi-Cal and other insurances. Excellent written and oral communication skills, executive presentation and interpersonal skills and ability to effectively and diplomatically interact with various internal and external personnel with competing interests and priorities. Outstanding analytical sales and problem solving skills. Ability to recognize the needs and concerns of people to result in constructive working relationships. People-sensitive characteristics, patient and caring behavior approach & positive attitude with a genuine desire to help others and ability to work in a very fast paced environment. Active participant in professional healthcare organizations. Able to demonstrate the ability to handle multiple tasks, cooperative attitude, be a team player and possess demonstrated leadership abilities Strong computer skills, including Excel, Word and Power Point. Ability to balance multiple priorities in a high pressure, fast paced environment and to manage multiple projects simultaneously. Must be extremely detail-oriented, organized and results driven. Ability to function independently with little direction and make best use of work time to complete daily tasks and assignments on schedule. Physical Effort Lifting and loading of equipment into and out of delivery vehicles and patient homes. Minimum physical requirements are the ability lift up to 75 lbs. Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Use of Company Vehicle Growth Opportunities Employee Referral Reward Program Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: The Respiratory Therapist 1 is responsible for patients with respiratory and respiratory-related equipment. The RT-1 as the responsibility of the assessment of the patient needs and the selection, instruction, and troubleshooting of appropriate equipment and or service provided to meet those needs; maintaining appropriate documentation. RT-1 applies to all new hires for a minimum of 1 year (exceptions will exist for those coming to SCH with sufficient homecare work experience or return employees). RT-1 employees will be eligible for consideration to transition to RT-2 after 1 year of employment with SuperCare Health. Transition to RT-2 will be based on the discretion of the Clinical Leadership and on employee performance both operationally and clinically. Responsibilities: * Receives and documents the order for respiratory equipment and or services from the customer service, patient, caregiver, physician, and or family member. * Collects additional information and or documentation needed from insurance or physician * Assesses the need of the patient and the best choice of respiratory therapy or services needed * Responsible for the instruction and education in the proper use and care of respiratory equipment according to the written policies and procedures for the patient, family, and or caregiver. * Communicates with the patients physician on changes in patients condition or needs and carries out adjustment to the patients Plan of Care * Completes patient accounts paperwork including Plan of Care-treatment/assessments * Acts as liaison between SuperCare Health and the patient, family, caregiver and physician * Assumes full responsibility for their own actions, professional skills, and attitudes * Follow all policies and procedures as outlined by JCAHO * Follows up visit for respiratory patients and assists in continuity of care as needed and determined by policy and procedure * Provides 24-hour on call service, seven days a week as scheduled * Responsible for setting up respiratory equipment within the appointment/ETA given to ensure patient satisfaction * Provides services for marketing department and all other departments as necessary * Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients. * Supports SuperCare Health by being loyal and informing the office of concerns and problems to be resolved * Understand and adheres to all of SuperCare Health company policies * To remain knowledgeable to date on all products * Maintain a professional, safe, and clean work environment Education and or Work Experience: * Graduate from accredited RT Care Program (licensed RCP) * Experience as Respiratory Therapist * Thorough knowledge and skill related to respiratory care field * Excellent customer service and communication skills * People-sensitive characteristics with a genuine desire to help others * Detail oriented * Must be able to lift up to 75lbs Perks: * $1,000 Sign On Bonus * Paid Training * Paid Time Off * Sick Time * Use of Company Vehicle (including FasTrack pass) * Additional State Licensing - Paid * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program * Compensation dependent on experience & qualifications with a range of: RT 1 $33-$48.51 RT 2 $36.85-$60.06 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day." Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: Under the general supervision of the ROM, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful & successful deliveries made. Responsibilities: Reports to work daily and is ready to work at the scheduled start time Must wear all safety equipment (i.e. back support and steel toed shoes) Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist Completes initial Respironics/ResMed training program which includes annual competency assessment Provides patient education as part of the patient care activity according to the patient need Delivers respiratory, medical equipment and supplies to patients or clients Maintains current and update knowledge of respiratory and home care equipment Performs equipment set ups in a timely and professional manner Presents SuperCare through professional personal appearance and patient care activities Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets Loads equipment, oxygen systems, and related supplies on to a delivery vehicle Must be familiar with all applicable laws and regulations as they pertain to setting up respiratory Equipment Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given Communicates back with dispatch and or patient if ETA cannot be met Adds necessary notes into Delivery Track on type of delivery Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process) Able to identify and label contaminated equipment that is picked up to be brought back to location Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment Adhere to SuperCare Health's company policy/procedure on picking up contaminated labeled equipment Bag equipment in bag Transfer equipment back to location Unload and place equipment in “Dirty” (quarantine) designated area Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached Must complete a physical inspection of vehicles and document daily Promotes teamwork among team members which includes but is not limited to assisting other locations as needed Performs warehouse and office maintenance tasks as required Performs any other duties that may be requested by Supervisor or Management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products Maintain a professional, safe, and clean work environment and vehicle Schedule- varying start times On Call if applicable-Includes rotational holidays, weekdays, and weekends Fundamental Computer Skills Extensive travel via company vehicle required to patient's homes and/or delivery address for set-ups and recurring deliveries Qualifications: Must be 21 years of age Valid Driver's License DOT certification (optional) Must be able to lift up to 50lbs Education and or Experience: Graduate from Accredited High School or college Team player-ability Reliable and Responsible Detailed oriented Strong organizational skills Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Use of Company Vehicle Growth Opportunities Employee Referral Reward Program Employee Discount Program Compensation dependent on experience & qualifications with a range of: PST 1 $19.80-$31.19 PST 2 $20.90-$33.50 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for nearly 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. **This is a Hybrid role with up to 30% travel** What We're Looking For: SuperCare Health is seeking a culture-focused and experienced Regional Human Resources Manager to provide focused leadership development and guidance to the North Region of the organization, encompassing territories from Monterey, CA to Eugene, OR. The Regional Human Resources Manager at SuperCare Health plays a pivotal role in supporting the overall human resources function within the designated region. This position will collaborate closely with Regional Directors, Managers, and employees to ensure the effective implementation of HR strategies and policies that make sense for their client group. The incumbent will be responsible for fostering a positive work environment, addressing employee relations issues, and facilitating the development and maintenance of a highly engaged and motivated workforce. What You'll Do: Strategic HR Leadership: Collaborate with the Region's Directors to develop and implement HR strategies aligned with organizational objectives of the People department and the business Serve as a trusted advisor to all the Region's leadership on succession planning, performance expectations, accountability, and culture initiatives, remaining attune & agile to the needs of their markets and adapting to service their client groups Provide guidance and support to Managers and Directors of the Region on HR-related matters, including, but not limited to: succession planning, performance management, recruitment, training, and culture. Employee Relations: Act as a point of contact for employee relations issues and work to resolve conflicts in a fair and consistent manner Conduct investigations and provide recommendations for disciplinary actions when necessary. Culture Focus: Actively promote and contribute to a positive organizational culture that embraces diversity, equity, and inclusion. Organize and participate in cultural events and initiatives to strengthen teamwork, communication, and employee well-being. Use regular site visits as an opportunity to assess and reinforce the cultural fabric of each location within the region. Talent Acquisition and Onboarding: Partner with hiring managers to identify staffing needs and facilitate the recruitment process, alongside the Talent Recruitment Team Build & establish relationships with schools and community organizations for recruitment initiatives and to maintain an ongoing pipeline of viable candidates Oversee the onboarding process to ensure a seamless and positive experience for new hires as they transition from Orientation to role-specific Training programs with their designated Onboarding Buddy/Subject Matter Expert (SME) Performance Management: Work with managers to develop and maintain a high-performing team by taking proactive steps to identify gaps in training and accountability, and addressing as needed through progressive corrective action and Performance Improvement Plans (PIPs) Provide coaching and guidance on performance improvement plans, including reviewing, advising, and editing, as needed, to issue a clear, concise, and compliant action plan to move forward Training and Development: Help identify training needs within the region and coordinate relevant training programs with designated SMEs Help facilitate ongoing training in partnership with the SMEs, in addition to hosting development workshops for leadership Support the implementation of professional development initiatives. Policy Implementation: Ensure consistent application of company policies and procedures across the region. Stay abreast of changes in employment laws and regulations to ensure compliance. Regular Site Visits: Conduct regular site visits to branches and offices within the region to build relationships with employees and management, where possible, coordinating with leadership for joint visits to promote alignment amongst leadership Use site visits as an opportunity to assess the work environment, address concerns, and promote a positive company culture centered around continuous feedback and development Communication and Collaboration: Facilitate effective communication between corporate HR and regional teams. Collaborate with other HR professionals to share best practices and drive consistency across the organization. Data Management and Reporting: Maintain accurate HR records and ensure data integrity. Generate regular reports on HR metrics and trends within the region. Support all levels of leadership with Overtime control and meal compliance, where applicable, to facilitate mindful payroll practices and a better work-life balance This role may be a fit if you have.. A bachelor's degree in Human Resources, Business Administration, or a related field OR equivalent work experience in Human Resources supporting a primarily non-exempt employee population The ability to impact and influence without authority A desire to be ‘in the mix' of activity with the team, taking steps to understand the business and how to best support it through People 3+ years of HR experience, with a focus on employee relations and field HR support. Healthcare experience, preferred. Knowledge of federal and state employment laws. Excellent communication, interpersonal, and problem-solving skills. Ability to travel within the designated region as required. Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Remote Work Opportunity Growth Opportunities Employee Referral Reward Program Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

Performance Health is seeking a Sales Consultant to join our expanding Sales team. This position delivers sales results using a disciplined approach to sales. Calling on hospitals, VAs and outpatient rehabilitation institutions (PT/OT) daily within a defined sales territory to achieve budgeted sales volume and growth targets. Increase market share by identifying and securing new business within territory. The geography of this territory is San Francisco and San Jose including suburbs for both cities. The candidate is required to reside within the territory. Essential Job Duties & Responsibilities Consults with customer (Directors of Rehab or Nursing, Safe Patient handling and Fall Prevention committee leaders, ER Manager, Materials Management, and Supply Chain leaders) to educate on Performance Health's curated portfolio of products Build relationships with customers that allow for expanded market share by consistently visiting and meeting with customers in person Aggressively prospect new accounts and customers within assigned territory to grow territory year over year Accelerates growth of assigned territory through strategic prospecting, cross-selling, and new customer acquisition Provides trials and in-service of products to current and new customers Develops and adjusts territory plan by gathering and evaluating all relevant insights about the customer base within the territory Territory management to include leveraging CRM analytics and territory insights to identify high-potential prospects, track competitive activity, and prioritize winning new business Supplies necessary information to operate the overall business effectively by completing all required reports accurately, completely and in a timely fashion Serve as a trusted advisor by projecting integrity, professionalism, and credibility in every customer interaction Performs other duties as assigned Job Qualifications High school diploma or equivalent required; Bachelor's degree strongly preferred 3-5 years of experience in business to business medical sales Proven track record in sales and shown ability to win the sale and grow market share Experience growing a curated portfolio of products and offerings to customers Previous experience in the Medical and/or Rehabilitation industry Understanding of GPOs and IDN knowledge strongly preferred Knowledge and previous use of customer relationship management (CRM) software Proficient in Microsoft Office Products (Word, Excel, Power Point, etc.) Daily travel within territory required; some overnight travel required depending on assigned territory Benefits Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs. This is a full-time position with a base salary range of $70,000 - $72,000 plus a rewarding commission structure and a full benefits package. To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.

At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our CalAIM programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. The CalAIM Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations under California's CalAIM (California Advancing and Innovating Medi-Cal) initiative. This role focuses on addressing social determinants of health, improving health outcomes, and reducing health disparities in underserved communities through direct service delivery, community outreach, and comprehensive care coordination. Target Populations Served CHWs will work with qualifying Medi-Cal members who have one or more of the following criteria: Presence of known risk factors (domestic violence, tobacco use, excessive alcohol use, drug misuse) One or more emergency department visits within the previous six months One or more hospital inpatient stays within the previous six months or at risk of institutionalization One or more detox facility stays within the previous year Two or more missed medical appointments within the previous six months Expressed need for health system navigation or resource coordination Need for preventive services (immunizations, dental visits, well-child care) Experience with community violence or chronic exposure to violence Asthma requiring self-management education or environmental assessments Key Responsibilities Direct Patient Services Develop and maintain written Plans of Care for each member (maximum 12-month duration) Conduct comprehensive ADL and other assessments to support care planning Provide up to 12 units (6 hours) of care per member per recommendation period Perform health screenings and assessments using standardized tools including: Social Determinants of Health Assessment (SDOH 5-Q) PHQ-9 and PHQ-2 mental health screenings Hunger Vital Sign Screening Tool Functional status and ADLs assessments Conduct in-home environmental trigger assessments for asthma patients (up to 2 visits annually) Health Education and Navigation Provide health education using standardized curricula consistent with established healthcare standards Offer coaching and goal setting to improve members' health and self-management abilities Facilitate health navigation services to help members access care and understand healthcare systems Connect members to community resources necessary to promote health Address healthcare barriers including medical translation/interpretation and transportation services Serve as cultural liaison and assist licensed providers in care plan development Community Outreach and Program Activities Conduct community outreach to identify and engage high-risk, hard-to-reach individuals Organize and participate in health screening and wellness fairs Coordinate mobile health clinics and vaccination drives Facilitate community walks, fitness events, and wellness activities Distribute hygiene and wellness kits, coordinate food and nutrition drives Canvas neighborhoods to identify social determinants of health Group Services and Education Facilitate group sessions for up to 8 Medi-Cal members per billable session Lead workshops on topics including: Domestic violence psychoeducation and safety planning Tobacco cessation and effects of substance use Violence prevention and coping skills Stress management and mental health awareness Child/adolescent immunization education Healthy relationships and communication skills Housing assistance and benefits navigation Support and Advocacy Services Assist members with enrollment in government assistance programs (food stamps, SSDI, SSI, utility assistance) Provide individual support and advocacy to prevent health condition onset or exacerbation Offer language/medical translation services Schedule medical appointments and provide transportation coordination Accompany patients to appointments as needed Act as peer support and advocate as patients navigate the medical system Documentation and Collaboration Maintain accurate and timely documentation of all client interactions and outcomes Complete required activity notes documenting outreach attempts and services provided Update Plans of Care at 6-month intervals to determine progress Collaborate with interdisciplinary care teams including RNs and licensed providers Participate in case conferences and team meetings Enter and maintain electronic health records and compile reports Complete billing using appropriate CPT codes (98960, 98961, 98962, T1028) Essential Skills Cultural competency and sensitivity to diverse populations Ability to build trust and rapport with clients from various backgrounds Strong problem-solving and critical thinking skills Excellent time management and organizational abilities Flexibility to work in various settings, including clients' homes and community locations Understanding of chronic conditions including diabetes, hypertension, COPD, mental health disorders, and substance use disorders Knowledge of Medi-Cal policies and billing procedures Working Conditions Hybrid work environment: approximately 65% field-based work, 35% remote work from home County-specific assignment (Humboldt, Shasta, or Solano County) requiring extensive travel within the assigned county for field work Remote work includes documentation, virtual workshops, telehealth services, and administrative tasks Field work includes home visits, community events, in-person workshops, and direct member services Regular attendance at community events, including evenings and weekends as needed Dual documentation requirements using both Partnership Health Portal and Pacific Health Group systems Public speaking and presentation responsibilities at community events Ability to lift up to 25 pounds and stand for extended periods during community events Work in diverse community settings including homes, community centers, and outdoor venues Maximum of 4 units (2 hours) of services per member daily Group facilitation requiring management of up to 8 participants Services NOT Covered CHWs cannot provide: Clinical case management requiring licensure Childcare, chore services, or companion services Employment services or personal care services Medication delivery or transportation services Services duplicating other covered Medi-Cal services Services to non-Medi-Cal enrolled individuals (except as specified) Any services requiring professional licensure Impact and Opportunity CalAIM Community Health Workers play a crucial role in improving health outcomes and reducing disparities in California's most vulnerable populations. This position offers a unique opportunity to make a significant impact on individual and community health while working within a comprehensive, evidence-based framework that addresses the full spectrum of social determinants of health. Job Type: Full-time Expected Hours : Monday to Friday 8:30AM to 5:00PM (40 hours per week) Pay: $21.00 - $24.00 per hour Must Reside in Hiring County Join Us in Making a Difference At Pacific Health Group, we believe in diversity and inclusion and are committed to equal opportunities for all. We strive to build a team that reflects the communities we serve. If you're ready to arrange every detail of care, walk alongside members through their journey, and truly transform lives, apply today and become part of our mission to provide caring, comprehensive Enhanced Care Management for those who need it most. Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Type: Full-time Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team ⚠️ Important Notice: Any message, onboarding link, or communication that claims to represent Pacific Health Group but bypasses the steps listed above is not valid and not authorized by the company. Candidates are advised not to click on or respond to such messages. For verification, candidates may contact the Pacific Health Group Human Resources Department directly. AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred Prior Community Health Worker certification highly desired; willingness to obtain certification within 18 months of hire if not already certified Minimum of 2 years of experience in community health, social services, or related field Strong understanding of local community resources and social determinants of health Excellent interpersonal and communication skills Proficiency in electronic health records and basic computer applications Bilingual skills (English/Spanish, or other relevant languages) preferred Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Required Training and Certifications Upon hire, CHWs must complete training in: Motivational Interviewing Medical Terminology Mental Health Overview Medical Health Overview CA Child Mandated Reporter CA Adult and Elderly Mandated Reporter Culturally Competent Practices Dealing with Adverse Behaviors Home Visitations Group Facilitation Stanford University Advocacy Training for CHW Benefits 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Job Summary As an Assistive Technology Professional (ATP) at Reliable Medical, you will play a pivotal role in enhancing the quality of life for individuals with disabilities or medical conditions by evaluating, recommending, and customizing assistive technologies. Your expertise will directly contribute to enabling our clients to achieve greater independence and improved daily functioning. You will collaborate with interdisciplinary teams and leverage your technical and clinical knowledge to provide tailored solutions that meet our clients' unique needs. Essential Functions Assessment and Evaluation: Conduct comprehensive assessments of clients' functional abilities, limitations, and assistive technology needs. Collaborate with clients, their families, and healthcare professionals to gather relevant information and understand specific requirements. Utilize standardized assessment tools and clinical observations to identify suitable assistive technology solutions. Recommendation and Customization: Based on assessments, recommend appropriate assistive technology devices and solutions that align with clients' goals and capabilities. Customize and adapt existing technologies to ensure a precise fit and optimal functionality for each individual. Stay up-to-date with the latest advancements in assistive technology and integrate them into your recommendations. Technical Expertise: Possess a deep understanding of a wide range of assistive technologies, including mobility devices, communication aids, environmental control systems, adaptive computer software, and more. Configure, calibrate, and troubleshoot assistive technology devices to ensure seamless operation. Provide technical training to clients, caregivers, and healthcare professionals on the proper use and maintenance of assistive technology solutions. Documentation and Reporting: Maintain accurate and detailed records of client assessments, recommendations, and customization processes. Prepare comprehensive reports outlining assessment findings, recommended solutions, and rationale for each case. Collaborate with administrative teams to ensure timely documentation and billing procedures. Collaboration and Communication: Work closely with multidisciplinary teams, including occupational therapists, physical therapists, speech-language pathologists, and physicians, to create holistic care plans. Communicate effectively with clients, their families, and caregivers to explain the benefits and functionalities of recommended assistive technologies. Continuing Education and Training: Stay current with industry trends, advancements, and best practices in assistive technology through ongoing professional development. Attend conferences, workshops, and training sessions to expand your knowledge and skills. Minimum Requirements Certification as an Assistive Technology Professional (ATP) by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) is a requirement. Proven experience in assessing, recommending, and customizing assistive technology solutions for individuals with disabilities or medical conditions. Strong technical aptitude and familiarity with a wide range of assistive technology devices and software. Excellent communication skills, both written and verbal, to interact with clients, families, and interdisciplinary teams. Problem-solving mindset with the ability to adapt solutions to meet individual needs. Empathy, patience, and a client-centered approach to deliver exceptional care. Our Commitment To You Comprehensive Health Coverage Unlimited Paid Time Off Professional Development Opportunities Retirement Savings Plan Wellness Programs Inclusive and Diverse Workplace Volunteer Opportunities Employee Recognition Programs Service Awards Parental and Childbirth Leave Join our team at Reliable Medical and make a meaningful impact on the lives of individuals who rely on assistive technology to enhance their independence and well-being. Apply your expertise to provide innovative solutions that transform lives and contribute to a more inclusive society. Apply today, and join a team that sincerely values your skills and dedication! All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying Essential Duties: This Respiratory Therapist PRN is responsible for patients with respiratory and respiratory-related equipment. The Respiratory Therapist PRN has the responsibility of the assessment of the patient needs and the selection, instruction, and troubleshooting of appropriate equipment and or service provided to meet those needs; maintaining appropriate documentation. Responsibilities: Receives and documents the order for respiratory equipment and or services from the customer service, patient, caregiver, physician, and or family member. Collects additional information and or documentation needed from insurance or physician Assesses the need of the patient and the best choice of respiratory therapy or services needed Responsible for the instruction and education in the proper use and care of respiratory equipment according to the written policies and procedures for the patient, family, and or caregiver. Communicates with the patient's physician on changes in patient's condition or needs and carries out adjustment to the patient's Plan of Care Completes patient accounts paperwork including Plan of Care-treatment/assessments Acts as liaison between SuperCare Health and the patient, family, caregiver and physician Assumes full responsibility for their own actions, professional skills, and attitudes Follow all policies and procedures as outlined by JCAHO Follows up visit for respiratory patients and assists in continuity of care as needed and determined by policy and procedure Provides 24-hour on call service, seven days a week as scheduled Responsible for setting up respiratory equipment within the appointment/ETA given to ensure patient satisfaction Provides services for marketing department and all other departments as necessary Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients. Supports SuperCare Health by being loyal and informing the office of concerns and problems to be resolved Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products Maintain a professional, safe, and clean work environment Education and or Work Experience: Graduate from accredited RT Care Program (licensed RCP) Experience as Respiratory Therapist PRN Thorough knowledge and skill related to respiratory care field Excellent customer service and communication skills People-sensitive characteristics with a genuine desire to help others Detail oriented Must be able to lift up to 50lbs Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

At Pacific Health Group, we're more than just a healthcare organization-we're a catalyst for positive change in our communities. Our Enhanced Care Management (ECM) programs focus on addressing social determinants of health and providing community-based services that truly meet each individual's needs. As a Lead Case Manager, you won't just create care plans-you'll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way. Why This Role Matters - Holistic Impact and Compassionate Care You won't just coordinate clinical visits. You'll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members' needs are addressed comprehensively. By forming strong, personal connections through frequent in-person visits, you'll become a pivotal support system-someone members can rely on for comfort, guidance, and advocacy. Advocacy and Going the Extra Mile Beyond paperwork and phone calls, you'll arrange all necessary services-from setting up medical appointments and coordinating transportation to securing safe housing and financial support. You'll be a consistent presence in members' lives, making sure no detail goes overlooked and no obstacle remains unaddressed. Shaping the Future of Care Your hands-on experience will generate insights that directly influence how our ECM programs evolve, ensuring we remain responsive to community needs. By sharing feedback on what members truly need, you'll help refine the processes and resources we use to serve diverse populations. Your Responsibilities Frequent In-Person Visits to Members Regular Face-to-Face Assessments: Conduct multiple on-site visits each month in members' homes, shelters, or community centers. Personal Connection: Use these visits to establish trust, gather first-hand insights, and address concerns right away. Example: While visiting a member recovering at home, you might discover that they lack mobility aids-prompting you to arrange for durable medical equipment and coordinate in-home physical therapy. Comprehensive Care Coordination End-to-End Service Arrangement: Schedule doctor's appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support. Example: If a member is discharged from the hospital, you'll set up home health visits, fill prescriptions, secure rides for follow-up appointments, and even arrange meal delivery if needed. Case Management with a Heart Empathetic Assessments: Look beyond forms and checkboxes to truly understand members' backgrounds, personal challenges, and aspirations. Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers. Example: If a member feels overwhelmed by multiple therapies, you could simplify their schedule, coordinate telehealth sessions, and even offer emotional support through regular check-ins. Resource Management Bridge to Community Services: Identify, coordinate, and optimize local resources-such as housing assistance, job training programs, or childcare services-to ensure members' overall wellbeing. Example: A single parent needing childcare and employment support could be connected to subsidized daycare, workforce development courses, and a community mentor program-all organized by you. Patient Advocacy Champion for Members' Rights: Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress. Example: If a critical procedure is denied by insurance, you'll take charge of the appeals process, gathering documents and evidence to secure approval. Communication Central Point of Contact: Keep members, families, healthcare teams, and community organizations aligned on care objectives, ensuring seamless handoffs and follow-through. Example: Coordinate a care conference among a primary care physician, social worker, and rehab specialist so everyone can align on the most effective plan for a member's speedy recovery. Documentation Detailed Reporting: Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage. Example: After each home visit, document any social, environmental, or health updates, enabling prompt collaboration with other team members and service providers. Continuous Improvement Feedback and Adaptation: Use data and first-hand observations to refine care strategies, ensuring our ECM programs stay effective and deeply compassionate. Example: If you notice a high number of members struggling with job access, you might advocate for creating a new partnership with a local job placement agency. Regulatory Compliance Stay Current: Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards. Example: Complete continuing education on the latest CalAIM guidelines and integrate these protocols into your daily workflow. Professional Development Ongoing Learning: Attend trainings, workshops, and webinars to sharpen your skills in cultural competence, motivational interviewing, and crisis intervention. Example: Enroll in a course on trauma-informed care to better support members who have experienced past hardships. Other Duties: Collaborative Mindset: Remain flexible in supporting the team, taking on additional tasks and sharing best practices to strengthen overall outcomes. Skills That Set You Apart Genuine Empathy & Compassion Needs Assessment & Care Planning Service Coordination & Navigation Client Advocacy Motivational Interviewing Problem-Solving & Decision-Making Teamwork & Collaboration Job Type: Full-time Pay: $27.00 - $30.00 per hour Expected hours: 40 per week 8-Hour Shift Monday to Friday, 8:30am PST - 5:00pm PST Work Location: Hybrid remote in San Joaquin, CA - On the road Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Pre-Employment Requirements Employment is contingent upon the successful completion of a background check. Please DO NOT contact employer regarding your application status, thank you! AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements Residency: Must reside in San Joaquin County Experience: 3-5 years in case management, social services, or healthcare Expertise: Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management Healthcare Insight: Understanding of healthcare systems and local community resources Interpersonal Skills: Strong communication, empathy, and cultural competence Organizational Ability: Proven time management skills and attention to detail Technical Proficiency: Competence using case management software and related tools Successful completion of a pre-screen assessment required Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Benefits Competitive salary and benefits package 401(k), dental, vision, health, and life insurance Flexible schedule, paid time off, and employee assistance program Professional development opportunities Meaningful work impacting vulnerable community members Supportive team environment

“Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for over 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. Essential Duties: Under the general supervision of the Branch Manager, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful & successful deliveries made. Responsibilities: Reports to work daily and is ready to work at the scheduled start time Must wear all safety equipment (i.e. back support and steel toed shoes) Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist Completes initial Respironics/ResMed training program which includes annual competency assessment Provides patient education as part of the patient care activity according to the patient need Delivers respiratory, medical equipment and supplies to patients or clients Maintains current and update knowledge of respiratory and home care equipment Performs equipment set ups in a timely and professional manner Presents SuperCare through professional personal appearance and patient care activities Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets Loads equipment, oxygen systems, and related supplies on to a delivery vehicle Must be familiar with all applicable laws and regulations as they pertain to setting up respiratory Equipment Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given Communicates back with dispatch and or patient if ETA cannot be met Adds necessary notes into Delivery Track on type of delivery Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process) Able to identify and label contaminated equipment that is picked up to be brought back to location Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment Adhere to SuperCare Health's company policy/procedure on picking up contaminated labeled equipment Bag equipment in bag Transfer equipment back to location Unload and place equipment in “Dirty” (quarantine) designated area Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached Must complete a physical inspection of vehicles and document daily Promotes teamwork among team members which includes but is not limited to assisting other locations as needed Performs warehouse and office maintenance tasks as required Performs any other duties that may be requested by Supervisor or Management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products Maintain a professional, safe, and clean work environment and vehicle Schedule- varying start times On Call if applicable-Includes rotational holidays, weekdays, and weekends Fundamental Computer Skills Extensive travel via company vehicle required to patient's homes and/or delivery address for set-ups and recurring deliveries Qualifications: Must be 21 years of age Valid Driver's License DOT certification (optional) Must be able to lift up to 50lbs Education and or Experience: Graduate from Accredited High School or college Team player-ability Reliable and Responsible Detailed oriented Strong organizational skills Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Use of Company Vehicle Growth Opportunities Employee Referral Reward Program Employee Discount Program Compensation dependent on experience & qualifications with a range of: PST 1 $18-$28.35 PST 2 $19-$30.45 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn

"Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for nearly 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. This is a Hybrid role with up to 30% travel What We're Looking For: SuperCare Health is seeking a culture-focused and experienced Regional Human Resources Manager to provide focused leadership development and guidance to the North Region of the organization, encompassing territories from Monterey, CA to Eugene, OR. The Regional Human Resources Manager at SuperCare Health plays a pivotal role in supporting the overall human resources function within the designated region. This position will collaborate closely with Regional Directors, Managers, and employees to ensure the effective implementation of HR strategies and policies that make sense for their client group. The incumbent will be responsible for fostering a positive work environment, addressing employee relations issues, and facilitating the development and maintenance of a highly engaged and motivated workforce. What You'll Do: Strategic HR Leadership: * Collaborate with the Region's Directors to develop and implement HR strategies aligned with organizational objectives of the People department and the business * Serve as a trusted advisor to all the Region's leadership on succession planning, performance expectations, accountability, and culture initiatives, remaining attune & agile to the needs of their markets and adapting to service their client groups * Provide guidance and support to Managers and Directors of the Region on HR-related matters, including, but not limited to: succession planning, performance management, recruitment, training, and culture. Employee Relations: * Act as a point of contact for employee relations issues and work to resolve conflicts in a fair and consistent manner * Conduct investigations and provide recommendations for disciplinary actions when necessary. Culture Focus: * Actively promote and contribute to a positive organizational culture that embraces diversity, equity, and inclusion. * Organize and participate in cultural events and initiatives to strengthen teamwork, communication, and employee well-being. * Use regular site visits as an opportunity to assess and reinforce the cultural fabric of each location within the region. Talent Acquisition and Onboarding: * Partner with hiring managers to identify staffing needs and facilitate the recruitment process, alongside the Talent Recruitment Team * Build & establish relationships with schools and community organizations for recruitment initiatives and to maintain an ongoing pipeline of viable candidates * Oversee the onboarding process to ensure a seamless and positive experience for new hires as they transition from Orientation to role-specific Training programs with their designated Onboarding Buddy/Subject Matter Expert (SME) Performance Management: * Work with managers to develop and maintain a high-performing team by taking proactive steps to identify gaps in training and accountability, and addressing as needed through progressive corrective action and Performance Improvement Plans (PIPs) * Provide coaching and guidance on performance improvement plans, including reviewing, advising, and editing, as needed, to issue a clear, concise, and compliant action plan to move forward Training and Development: * Help identify training needs within the region and coordinate relevant training programs with designated SMEs * Help facilitate ongoing training in partnership with the SMEs, in addition to hosting development workshops for leadership * Support the implementation of professional development initiatives. Policy Implementation: * Ensure consistent application of company policies and procedures across the region. * Stay abreast of changes in employment laws and regulations to ensure compliance. Regular Site Visits: * Conduct regular site visits to branches and offices within the region to build relationships with employees and management, where possible, coordinating with leadership for joint visits to promote alignment amongst leadership * Use site visits as an opportunity to assess the work environment, address concerns, and promote a positive company culture centered around continuous feedback and development Communication and Collaboration: * Facilitate effective communication between corporate HR and regional teams. * Collaborate with other HR professionals to share best practices and drive consistency across the organization. Data Management and Reporting: * Maintain accurate HR records and ensure data integrity. * Generate regular reports on HR metrics and trends within the region. * Support all levels of leadership with Overtime control and meal compliance, where applicable, to facilitate mindful payroll practices and a better work-life balance This role may be a fit if you have.. * A bachelor's degree in Human Resources, Business Administration, or a related field OR equivalent work experience in Human Resources supporting a primarily non-exempt employee population * The ability to impact and influence without authority * A desire to be 'in the mix' of activity with the team, taking steps to understand the business and how to best support it through People * 3+ years of HR experience, with a focus on employee relations and field HR support. Healthcare experience, preferred. * Knowledge of federal and state employment laws. * Excellent communication, interpersonal, and problem-solving skills. * Ability to travel within the designated region as required. Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Remote Work Opportunity * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **PLEASE NOTE THIS IS AN IN-PERSON ROLE** Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items Maintains open communication with patients/clients and referral sources Responds to patient/client questions and problems Services walk in customers as needed Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. Verifies medical necessity with physician Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract Verifies payer (with matrix), obtains authorization, expiration date Verifies patient demographics and prior equipment usage with patient Informs patient of financial responsibilities: copay, share of cost, deductible, etc. Enters data and each order (new or otherwise) in system accurately and in a timely manner Processes closet and on call orders as received Enters notes in appropriate areas of insurance, general, and authorizations in the computer system Process orders to shipping or dispatching for Technician or RT deliveries Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe and clean work environment. Understand and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet minimum of monthly goals Schedule- varying start times Fundamental Computer Skills Education and or Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail oriented Previous Management/Supervisor or Lead experience Proficiency in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Bilingual Spanish Preferred Location 3301 Sunrise Blvd suite C, Rancho Cordova, CA 95742 Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program Compensation dependent on experience & qualifications with a range of: CCS 1 $17-$26.25 CCS 2 $18-$28.35 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

At Pacific Health Group, we are at the forefront of revolutionizing healthcare, and you will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our CalAIM programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. The CalAIM Community Health Worker (CHW) serves as a vital link between healthcare systems and vulnerable populations under California's CalAIM (California Advancing and Innovating Medi-Cal) initiative. This role focuses on addressing social determinants of health, improving health outcomes, and reducing health disparities in underserved communities through direct service delivery, community outreach, and comprehensive care coordination. Target Populations Served CHWs will work with qualifying Medi-Cal members who have one or more of the following criteria: Presence of known risk factors (domestic violence, tobacco use, excessive alcohol use, drug misuse) One or more emergency department visits within the previous six months One or more hospital inpatient stays within the previous six months or at risk of institutionalization One or more detox facility stays within the previous year Two or more missed medical appointments within the previous six months Expressed need for health system navigation or resource coordination Need for preventive services (immunizations, dental visits, well-child care) Experience with community violence or chronic exposure to violence Asthma requiring self-management education or environmental assessments Key Responsibilities Direct Patient Services Develop and maintain written Plans of Care for each member (maximum 12-month duration) Conduct comprehensive ADL and other assessments to support care planning Provide up to 12 units (6 hours) of care per member per recommendation period Perform health screenings and assessments using standardized tools including: Social Determinants of Health Assessment (SDOH 5-Q) PHQ-9 and PHQ-2 mental health screenings Hunger Vital Sign Screening Tool Functional status and ADLs assessments Conduct in-home environmental trigger assessments for asthma patients (up to 2 visits annually) Health Education and Navigation Provide health education using standardized curricula consistent with established healthcare standards Offer coaching and goal setting to improve members' health and self-management abilities Facilitate health navigation services to help members access care and understand healthcare systems Connect members to community resources necessary to promote health Address healthcare barriers including medical translation/interpretation and transportation services Serve as cultural liaison and assist licensed providers in care plan development Community Outreach and Program Activities Conduct community outreach to identify and engage high-risk, hard-to-reach individuals Organize and participate in health screening and wellness fairs Coordinate mobile health clinics and vaccination drives Facilitate community walks, fitness events, and wellness activities Distribute hygiene and wellness kits, coordinate food and nutrition drives Canvas neighborhoods to identify social determinants of health Group Services and Education Facilitate group sessions for up to 8 Medi-Cal members per billable session Lead workshops on topics including: Domestic violence psychoeducation and safety planning Tobacco cessation and effects of substance use Violence prevention and coping skills Stress management and mental health awareness Child/adolescent immunization education Healthy relationships and communication skills Housing assistance and benefits navigation Support and Advocacy Services Assist members with enrollment in government assistance programs (food stamps, SSDI, SSI, utility assistance) Provide individual support and advocacy to prevent health condition onset or exacerbation Offer language/medical translation services Schedule medical appointments and provide transportation coordination Accompany patients to appointments as needed Act as peer support and advocate as patients navigate the medical system Documentation and Collaboration Maintain accurate and timely documentation of all client interactions and outcomes Complete required activity notes documenting outreach attempts and services provided Update Plans of Care at 6-month intervals to determine progress Collaborate with interdisciplinary care teams including RNs and licensed providers Participate in case conferences and team meetings Enter and maintain electronic health records and compile reports Complete billing using appropriate CPT codes (98960, 98961, 98962, T1028) Essential Skills Cultural competency and sensitivity to diverse populations Ability to build trust and rapport with clients from various backgrounds Strong problem-solving and critical thinking skills Excellent time management and organizational abilities Flexibility to work in various settings, including clients' homes and community locations Understanding of chronic conditions including diabetes, hypertension, COPD, mental health disorders, and substance use disorders Knowledge of Medi-Cal policies and billing procedures Working Conditions Hybrid work environment: approximately 65% field-based work, 35% remote work from home County-specific assignment (Humboldt, Shasta, or Solano County) requiring extensive travel within the assigned county for field work Remote work includes documentation, virtual workshops, telehealth services, and administrative tasks Field work includes home visits, community events, in-person workshops, and direct member services Regular attendance at community events, including evenings and weekends as needed Dual documentation requirements using both Partnership Health Portal and Pacific Health Group systems Public speaking and presentation responsibilities at community events Ability to lift up to 25 pounds and stand for extended periods during community events Work in diverse community settings including homes, community centers, and outdoor venues Maximum of 4 units (2 hours) of services per member daily Group facilitation requiring management of up to 8 participants Services NOT Covered CHWs cannot provide: Clinical case management requiring licensure Childcare, chore services, or companion services Employment services or personal care services Medication delivery or transportation services Services duplicating other covered Medi-Cal services Services to non-Medi-Cal enrolled individuals (except as specified) Any services requiring professional licensure Impact and Opportunity CalAIM Community Health Workers play a crucial role in improving health outcomes and reducing disparities in California's most vulnerable populations. This position offers a unique opportunity to make a significant impact on individual and community health while working within a comprehensive, evidence-based framework that addresses the full spectrum of social determinants of health. Job Type: Full-time Expected Hours : Monday to Friday 8:30AM to 5:00PM (40 hours per week) Pay: $21.00 - $24.00 per hour Must Reside in Hiring County Join Us in Making a Difference At Pacific Health Group, we believe in diversity and inclusion and are committed to equal opportunities for all. We strive to build a team that reflects the communities we serve. If you're ready to arrange every detail of care, walk alongside members through their journey, and truly transform lives, apply today and become part of our mission to provide caring, comprehensive Enhanced Care Management for those who need it most. Equal Opportunity Employer Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply. Job Type: Full-time Job Application & Offer Disclaimer Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: • Submission of a completed internal application via our HRIS system • A formal pre-screen with our recruiting team • Completion of a skills assessment (if applicable to the position) • Participation in a final interview with hiring leadership • Receipt of a formal verbal offer from our authorized hiring team ⚠️ Important Notice: Any message, onboarding link, or communication that claims to represent Pacific Health Group but bypasses the steps listed above is not valid and not authorized by the company. Candidates are advised not to click on or respond to such messages. For verification, candidates may contact the Pacific Health Group Human Resources Department directly. AI & Human Interaction (HI) in Recruitment Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction) - our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration. Requirements High school diploma or equivalent; Associate's or Bachelor's degree in a related field preferred Prior Community Health Worker certification highly desired; willingness to obtain certification within 18 months of hire if not already certified Minimum of 2 years of experience in community health, social services, or related field Strong understanding of local community resources and social determinants of health Excellent interpersonal and communication skills Proficiency in electronic health records and basic computer applications Bilingual skills (English/Spanish, or other relevant languages) preferred Possess a valid California Driver's License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment. Required Training and Certifications Upon hire, CHWs must complete training in: Motivational Interviewing Medical Terminology Mental Health Overview Medical Health Overview CA Child Mandated Reporter CA Adult and Elderly Mandated Reporter Culturally Competent Practices Dealing with Adverse Behaviors Home Visitations Group Facilitation Stanford University Advocacy Training for CHW Benefits 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying Essential Duties: This Respiratory Therapist PRN is responsible for patients with respiratory and respiratory-related equipment. The Respiratory Therapist PRN has the responsibility of the assessment of the patient needs and the selection, instruction, and troubleshooting of appropriate equipment and or service provided to meet those needs; maintaining appropriate documentation. Responsibilities: Receives and documents the order for respiratory equipment and or services from the customer service, patient, caregiver, physician, and or family member. Collects additional information and or documentation needed from insurance or physician Assesses the need of the patient and the best choice of respiratory therapy or services needed Responsible for the instruction and education in the proper use and care of respiratory equipment according to the written policies and procedures for the patient, family, and or caregiver. Communicates with the patient's physician on changes in patient's condition or needs and carries out adjustment to the patient's Plan of Care Completes patient accounts paperwork including Plan of Care-treatment/assessments Acts as liaison between SuperCare Health and the patient, family, caregiver and physician Assumes full responsibility for their own actions, professional skills, and attitudes Follow all policies and procedures as outlined by JCAHO Follows up visit for respiratory patients and assists in continuity of care as needed and determined by policy and procedure Provides 24-hour on call service, seven days a week as scheduled Responsible for setting up respiratory equipment within the appointment/ETA given to ensure patient satisfaction Provides services for marketing department and all other departments as necessary Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients. Supports SuperCare Health by being loyal and informing the office of concerns and problems to be resolved Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products Maintain a professional, safe, and clean work environment Education and or Work Experience: Graduate from accredited RT Care Program (licensed RCP) Experience as Respiratory Therapist PRN Thorough knowledge and skill related to respiratory care field Excellent customer service and communication skills People-sensitive characteristics with a genuine desire to help others Detail oriented Must be able to lift up to 50lbs Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About "SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ******************************************

"Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Who We Are: SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for over 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation. Essential Duties: Under the general supervision of the Branch Manager, The Patient Service Technician is responsible for the delivery, set-up, patient education, and pick-up of Durable Medical Equipment. Patient Service Technician are responsible for keeping organized with delivery/pickup tickets along with updated Delivery Track on unsuccessful & successful deliveries made. Responsibilities: * Reports to work daily and is ready to work at the scheduled start time * Must wear all safety equipment (i.e. back support and steel toed shoes) * Works On-Call assignment as needed or scheduled coinciding with the Saturday schedule * Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist * Completes initial Respironics/ResMed training program which includes annual competency assessment * Provides patient education as part of the patient care activity according to the patient need * Delivers respiratory, medical equipment and supplies to patients or clients * Maintains current and update knowledge of respiratory and home care equipment * Performs equipment set ups in a timely and professional manner * Presents SuperCare through professional personal appearance and patient care activities * Completes delivery and pick-up paperwork promptly and accurately, ensuring all serial numbers are listed and all paperwork is scanned into system * Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on patient delivery tickets * Loads equipment, oxygen systems, and related supplies on to a delivery vehicle * Must be familiar with all applicable laws and regulations as they pertain to setting up respiratory Equipment * Manages all orders on route sheet and Delivery Track, delivers via company vehicle; equipment to meet ETA given * Communicates back with dispatch and or patient if ETA cannot be met * Adds necessary notes into Delivery Track on type of delivery * Works with patient to solve a variety of problems, thereby acting as a company field representative (i.e. reverse demonstration process) * Able to identify and label contaminated equipment that is picked up to be brought back to location * Contaminated (bloodborne pathogen exposed): equipment that has any bodily fluids or has been in an insect/rodent infested environment * Adhere to SuperCare Health's company policy/procedure on picking up contaminated labeled equipment * Bag equipment in bag * Transfer equipment back to location * Unload and place equipment in "Dirty" (quarantine) designated area * Responsible for attempting to successfully pick up rental equipment, as directed, follows policies pertaining to all equipment being returned * Responsible for unloading of company vehicle, ensure all returned/picked up equipment is placed in proper designated area with pick up order attached * Must complete a physical inspection of vehicles and document daily * Promotes teamwork among team members which includes but is not limited to assisting other locations as needed * Performs warehouse and office maintenance tasks as required * Performs any other duties that may be requested by Supervisor or Management * Understand and adheres to all of SuperCare Health company policies * To remain knowledgeable to date on all products * Maintain a professional, safe, and clean work environment and vehicle * Schedule- varying start times * On Call if applicable-Includes rotational holidays, weekdays, and weekends * Fundamental Computer Skills * Extensive travel via company vehicle required to patient's homes and/or delivery address for set-ups and recurring deliveries Qualifications: * Must be 21 years of age * Valid Driver's License * DOT certification (optional) * Must be able to lift up to 50lbs Education and or Experience: * Graduate from Accredited High School or college * Team player-ability * Reliable and Responsible * Detailed oriented * Strong organizational skills Benefits: * Medical * Dental * Vision * Flexible Savings Account * 401K * Voluntary Life Insurance * Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: * Paid Training * Paid Time Off * Sick Time * Use of Company Vehicle * Growth Opportunities * Employee Referral Reward Program * Employee Discount Program * Compensation dependent on experience & qualifications with a range of: PST 1 $18-$28.35 PST 2 $19-$30.45 Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What SuperCare Health is About 'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes. Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website **************************** Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ********************************************** Twitter *********************************** Facebook ***************************************** Instagram ****************************************** Araceli Richardson - Jr. Recruiter LinkedIn