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In 1958, the first American Express credit cards debuted, which allowed holders to add funds to an account accessible via their plastic card.
The company made an important decision in 1961 to diversify outside the food business with its purchase of Bradlees, a small chain of discount department stores operating largely in shopping centers that already featured a Stop & Shop supermarket.
1961: Diversification outside the food business begins.
1962 saw the founding of Kmart, Target, and Walmart.
The bank expanded it nationally in 1966 and it was later renamed Visa.
Coulombe opened the first (and still-operating) Trader Joe’s in 1967 in Pasadena, California, which quickly became known for its low prices and its ever-changing roster of private-label goods.
Kroger’s new “superstore” prototype, introduced in 1972, was perhaps the peak of this trend, with its specialty departments and its orange, gold, and green color palette.
In 1974 the price scanner, a technology that would significantly cut down the wait times in checkout lines to this day, was first installed.
During the summer of 1974, the first Spectra-Physics model A price scanner was installed in a Marsh supermarket in Troy, Ohio.
The Dutch company had first gained a foothold in the United States in 1977 when it bought the Bi-Lo chain in North and South Carolina and Georgia.
In 1978 Stop & Shop bought Off the Rax, a discount women's clothing store chain, but sold it after six less than spectacular years.
Four years later the company celebrated its first $1 billion year; it had doubled that figure by 1980.
Ahold then purchased the Pennsylvania-based Giant Food Stores, which operated under the Giant, Edwards, and Martin's brands, in 1981.
1982: The first Super Stop & Shop is opened.
Sam’s Club followed with a similar membership model shortly after, opening its doors in 1983.
In 1985 Sidney R. Rabb died and was succeeded as chairman by his son-in-law, Avram J. Goldberg.
Bradlees reached a high of 169 units in 1987, combining with the 113 supermarkets to bring in $4.34 billion in sales.
By 1988, the largest chain supermarket had amassed enough real estate to build out even bigger “supercenters.” These supercenters offered a wide array of services, including banking, photo development, pharmacy needs, and floral arrangement.
Kroger slimmed down somewhat in 1988 for the same reasons, while Lucky was acquired by American Stores the same year.
Finast Supermarkets, of Ohio, Connecticut, New York, and Massachusetts, was bought in 1988.
The first online grocery delivery service, Peapod, was founded in 1989 by brothers Andrew and Thomas Parkinson.
Only a few survived, Fred Meyer in Oregon being a noteworthy example, and “one stop shopping” seemed a relatively new and fresh idea when Kmart and Walmart tried it again, with considerably more success, starting around 1990.
Stop & Shop became a public company once again in late 1991 through a public offering that sold 41 percent of the company for $212.5 million, the bulk of which was used to reduce debt at the still highly leveraged company.
The company also owned the 130-unit Bradlees chain, but it was spun off to the public in the summer of 1992 in order to further focus on the core supermarkets and to further reduce Stop & Shop's $1.1 billion debt load.
In December 1995 Stop & Shop spent $87 million for Melmarkets, which ran a Foodtown chain with 17 units on Long Island, thereby gaining its first foothold in the New York region.
Internet auctions, first introduced in 1995, have transformed the way many goods are sold.
In mid-1995 the company made plans to enter the highly competitive, highly fragmented greater New York City area through the opening of superstores.
1996: Stop & Shop is acquired by Ahold USA, a subsidiary of Royal Ahold N.V.
The New York stores, however, were located in counties north of the New York City region, as Ahold had decided to halt Stop & Shop's expansion there, turning the Long Island locations acquired in the Melmarkets deal over to Edwards. As a result, Stop & Shop solidified its position as the largest supermarket chain in New England, with nearly 200 units by the end of 1996.
In May 1998 Ahold agreed to acquire Landover, Maryland-based Giant Food Inc. for about $2.7 billion.
Later, in August 2001, Royal Ahold bought the remaining shares of Peapod, making the online (Internet) grocer a wholly owned subsidiary of the company.
Further, in 2001, Stop & Shop aggressively expanded into the New York City Metropolitan area, purchasing 36 supermarkets from C&S Wholesale Distributors, which previously acquired the stores from Grand Union, along with the 63 former Edwards stores.
However, once the classification of “organic” became federally regulated in 2002, stores adopted organic foods quickly and to great success.
With new departments offering products such as party goods, toys, home accessories, and office supplies, Stop & Shop's new superstores offered customers an increased level of one-stop shopping convenience. For example, in early 2002, Stop & Shop partnered with Dunkin' Donuts (Dunkin' Brands Inc.), the world's largest coffee and baked goods chain.
Financially troubled Royal Ahold N.V. announced in November 2003, that it would develop a three-year plan to rebuild the value of its global operations.
In 2003, Stop & Shop expanded into the New Hampshire market, where it previously had three stores.
41(1) "Ahold USA on Track with Plans," MMR, May 3, 2004, v.
Stop & Shop announced that 2004 net sales growth would only be modest in the United States retail business as a result of competitive pressures.
In 2007, Amazon expanded its Prime membership service offerings by adding an online grocery delivery service in select cities, under the name Amazon Fresh.
By 2009, the top four supermarket chains—Walmart, Kroger, Costco, and SuperValu—were responsible for over half of all grocery sales.
Of course, as technology changed the game inside the store, it changed the game outside, too, with online grocery shopping escalating in popularity so much that more than a third of online shoppers are expected to buy their groceries online in 2016.
Organic products earned $8.6 billion that year and sales climbed to more than $49 billion in 2017.
Just Walk Out won’t be retrofitted into existing Whole Foods stores, which were acquired by Amazon in 2017.
In 2018, Kroger announced that its Microsoft Azure-backed Kroger Edge technology would be rolled out across 200 of its stores.
2018 also saw Amazon Go open its doors to the public after a lengthy beta run restricted to Amazon employees. "Go" stores use hundreds of cameras and sensors along with a mandatory app on consumer smartphones to track and charge the items that people walk out with.
The concept of short-term retail pop-ups was applied to grocery shopping in 2019 by Emily Schildt, founder of Pop Up Grocer.
Amazon launched its first full-sized, cashier-less grocery store in Seattle in February 2020.
Most recently in 2020, Amazon opened its first cashier-less Amazon Go grocery store in Seattle, Washington, taking its completely staff-less convenience store model and applying it to the supermarket scale.
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| Company name | Founded date | Revenue | Employee size | Job openings |
|---|---|---|---|---|
| Kuhn's Market | 1971 | $120.0M | 600 | 5 |
| Ray's | 1904 | $1.1M | 50 | 2 |
| Fair Market | 1997 | $26.0M | 125 | - |
| Marc's | 1978 | $13.0M | 80 | 14 |
| Jiffy | 1991 | $2.0M | - | 28 |
| Rochester Imports | - | $2.8M | 15 | - |
| Super Market | - | $2.3M | 25 | - |
| U Save Foods, Inc | 1958 | $54.1M | 1,475 | - |
| Sunset Foods | 1937 | $6.2M | 30 | 5 |
| Giant Eagle | 1931 | $8.9B | 37,000 | 345 |
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