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Supervisor jobs in Albuquerque, NM

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  • Care Management Supervisor RN Full Time

    University of New Mexico-Hospitals 4.3company rating

    Supervisor job in Albuquerque, NM

    Sign-On Bonus Available Relocation Assistance Available Make your application after reading the following skill and qualification requirements for this position. Department: Utilization Management - UH Full Time Shift: Days Responsible for the initial review, triage and assignment of patients to case managers and for the coordination of all systems and services required for an organized, multidisciplinary, patient centered care team approach. Assure quality, cost effective care for the identified patient population. The incumbent also functions as a contact person for the patient, family, health care team members, community resources and employees. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Neonate, Pediatric, Adolescent, Adult and Geriatric age groups. PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable * IDENTIFICATION - Identify appropriate patients within designated specialty area requiring patient case management interventions by utilizing established procedures including census review, risk screens, and referral * SUPERVISION - Develop efficient organizational structure. DATA - Perform assessment, data collection, obtain, review, and analyze information in collaboration with the patient, family, significant others, health care team members, employers, and others as appropriate * NEEDS - Assess the patient/family/significant others needs in relation to the medical diagnosis and treatment and resources; provide treatment options, financial resources, psychosocial needs, and discharge planning in collaboration with appropriate resources * COLLABORATION - Develop collaborative relationships with other departments/services and community health care agencies facilitating and supporting quality care in area of clinical expertise; act as a resource on complex patient care activities * PERFORMANCE - Assist in developing standards of performance, evaluation of performance, and initiates or makes recommendations for personnel actions * LEADERSHIP - Provide leadership through identification of problems and opportunities for improvement, program planning, implementation, and evaluation * GOALS - Assist the patient, family, significant others to set patient-centered goals for individual patient, family, and significant others in collaboration with physicians, staff RNs and other health care team members * PLAN OF CARE - Develop comprehensive multidisciplinary plan of care effectively utilizing tools and resources * DISCHARGE PLANNING - Conduct timely discharge planning by anticipating patient needs in collaboration with physicians, staff RN's, and other health care team members * RESOURCES - Coordinate and evaluate the use of resources and services in a quality-conscious, cost effective manner and collaborate with appropriate providers to ensure effective, quality outcomes * INTERVENTIONS - Monitor and evaluate short-term and long-term patient responses to interventions in collaboration with quality assurance and utilization review, maintaining interdependent follow-up as necessary * VARIANCE - Review variance from standardized protocols of care with health care team members and implement resolution strategies * TREATMENT CONFERENCE - Facilitate and/or participate in conferences providing ongoing evaluation of interdisciplinary dynamics, goals attainment and treatment management * assess patient/family knowledge, health status expectations, and locus of control * INFORMATION - Assist with development of activities and methods to ensure information is articulated and disseminated to appropriate members of the health care team * CONTINUITY OF CARE - Collaborate with the health care team to ensure continuity of patient care throughout all health care settings; promote effective communication among health care team members including the patient, family, and significant others * CARE PLAN - Incorporate recommendations and/or services of interdisciplinary team members in the care plan * COMMUNICATION - Use interpersonal communication strategies with individuals as well as groups of patients, families, significant others, and staff to achieve expected outcomes and patient/family and health care team satisfaction * DOCUMENTATION - Provide routine verbal and written documentation for the initial assessment and progress of the patient to other members of the health care team in a timely manner * ORIENTATION - Participate in orientation, continuing education of staff RN's and other health care team members as appropriate * ADMINISTRATION - Perform various administrative functions such as monitoring expenditures and preparing reports and correspondence; may participate xevrcyc in a variety of research projects to develop service plans; may propose changes to program policies and procedures * STAFF - Assist in interviewing, hiring, orienting, training, coaching, evaluating, counseling, and supervising staff * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may not seem right Bachelor's Degree Bachelor's Degree Nursing Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo RN in NM or as allowed by reciprocal agreement by NM * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible. Chemicals, Bio Hazardous Materials req PPE * Subject to an annual contract and performance appraisal * Tuberculosis testing is completed upon hire and additionally as required Registered Nurse
    $47k-60k yearly est. 1d ago
  • Inpatient Nursing Team Lead

    Bebeeleadership

    Supervisor job in Albuquerque, NM

    This is a dynamic role that requires the ability to lead and mentor nursing staff. As an Inpatient Supervisor, you will be responsible for overseeing daily operations, ensuring high-quality patient care, and promoting a positive work environment. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced setting, and possess a strong understanding of healthcare policies and procedures. We offer a competitive compensation package, including a sign-on bonus and relocation assistance. Our team is committed to providing exceptional care and support to our patients and employees. Responsibilities Lead and manage nursing staff to provide high-quality patient care Develop and implement effective strategies to improve patient outcomes and satisfaction Maintain accurate records and reports, ensuring compliance with regulatory requirements Collaborate with interdisciplinary teams to achieve shared goals and objectives Requirements To be considered for this role, you must have: At least 2 years of experience as a registered nurse in a hospital setting A valid RN license in New Mexico or a reciprocal agreement state CPR certification and other relevant certifications Excellent communication and leadership skills Benefits We offer a comprehensive benefits package, including: A competitive salary range of $37.07 to $54.50 per hour A sign-on bonus and relocation assistance Health insurance, retirement savings plan, and paid time off Working Conditions This role requires working in a fast-paced hospital environment, with regular exposure to patients, families, and colleagues. You must be able to lift up to 50 pounds and stand for long periods. xevrcyc A safe and comfortable work environment is ensured by adhering to strict safety protocols and guidelines.
    $37.1-54.5 hourly 1d ago
  • Occupational Therapy Team Leader Career Opportunity

    Encompass Health Rehabilitation Hospital of Albuquerque 4.1company rating

    Supervisor job in Pea Blanca, NM

    Must Hold Occupational Therapy License Lead with Purpose in Occupational Therapy Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter. Embrace a role close to your heart and community, making a meaningful impact in patients' lives during their rehabilitation journey. As a Team Leader for Occupational Therapy, champion small victories, ensuring seamless implementation of procedures and treatments. Utilize your specialized skills to deliver compassionate, personalized care, guiding patients toward their rehabilitation goals. Benefit from the latest technology in a supportive, collaborative environment. From day one, our comprehensive benefits underscore your well-being and professional growth. Welcome to a role where your leadership creates impactful outcomes and fulfillment. A Glimpse into Our World
    $47k-77k yearly est. 1d ago
  • Branch Operations Lead-Coors Blvd and Paseo del Norte- Albuquerque, NM

    JPMC

    Supervisor job in Albuquerque, NM

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.
    $54k-107k yearly est. Auto-Apply 2d ago
  • Operations Lead - PT (ALBQ East)

    at Home Medical 4.2company rating

    Supervisor job in Albuquerque, NM

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $39k-78k yearly est. Auto-Apply 60d+ ago
  • Branch Operations Lead-Coors Blvd and Paseo del Norte- Albuquerque, NM

    Jpmorganchase 4.8company rating

    Supervisor job in Albuquerque, NM

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.
    $82k-105k yearly est. Auto-Apply 2d ago
  • Supervisor CX Revenue Operations

    TXNM Energy

    Supervisor job in Albuquerque, NM

    Salary Grade: G06 Minimum Midpoint Maximum $78,537 - $106,024 - $133,511 Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check. SUMMARY: Under general supervision in Revenue Operations, creates quality, value and confidence in the eyes of our customers by providing engaging supervision in Revenue Processing, Revenue Assurance and Revenue Support activities. Establishes measurable metrics for the remittance, credit and collections and billing functions that align with the Customer Experience strategy and goals. Ensures robust adherence and compliance with regulatory and SOX requirements and supports the integrity of the automated customer experience billing system through accurate and timely revenue processing. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervises the Revenue Operations groups, establishing clear direction and expectations for both individual and group outcomes. Implements and ensures appropriate customer service standards are maintained within each revenue group through well informed and adequately trained personnel. Directs and schedules Revenue Processing to achieve department goals and objectives including but not limited to payment processing and returns, payment discrepancy research, balancing, customer related payment inquiries and research and electronic work queues (EWQs). Directs and schedules Revenue Assurance to achieve department goals and objectives for all credit related customer programs including but not limited to revenue recover efforts, accounts receivable transfers, bankruptcies, identify theft claims, medical certifications, customer refunds, letters of credit, surety bonds, bad debt transfers, landlord collections, skip tracing and electronic work queues (EWQs). Directs and schedules Revenue Support to achieve department goals and objectives for all billing related functions including but not limited to statewide exceptions processing, out of cycle exceptions, service order exceptions, metering reporting, summary billing, rate changes, complex/special handled billing activities and electronic work queues (EWQs). Manages use of available resources to ensure budgetary targets are met while providing a quality customer experience. Act as a PNM Banner CIS Superuser and maintains advance Banner access as it relates to daily operations for all customer service functions. Coordinates and works directly with PNM BTS and Cognizant personnel on work initiation progress related to the PNM Banner CIS system. Works efficiently and effectively with both internal and external stakeholders to ensure customer assistance objectives are met and activities are completed for programs including but not limited to Low Income Home Energy Assistance Program (LIHEAP) and Budget Billing. Responsible for compliance with NM PRC regulatory requirements for all customer billing, payment and credit rules. Responsible for compliance to all SOX requirements related to the Revenue Operations functions and mitigating any discrepancies and/or deficiencies identified in a timely and effective manner. Ensures all customer and bank guidelines are followed in regard to operations, accounting, internal audit, security, confidentiality and general practices, i.e. NACHA, ACH, PCI, PII. Works with internal and external auditors to resolve inquiries related to daily balancing, account billing controls and SOX compliance. Maintains and ensures effective communication with internal and external customers to meet corporate, departmental and regulatory requirements. Identifies, supports and implements process improvements addressing financial and operational risks and ensures timely maintenance of accurate policies, rate rules and procedure documents. Interprets and supports company policies and procedures and ensures compliance to each. Participates on task forces and special committees related to the research, development, interpretation, or revision of company policies, rate tariffs, programs, or guidelines. Encourages, supports and participates in community organizations and activities to represent and support company programs and outreach. Supervises, coaches and trains department personnel in the performance of their daily responsibilities and the development of their professional skills. COMPETENCIES: Thorough knowledge of Revenue Operations functions, including remittance processing, credit & collection related customer transactions, billing and exceptions processing, audit and regulatory requirements and customer interactions. In-depth knowledge and understanding of all customer services, rate classes, revenue support processing procedures, rate tariffs, rules and applicable federal and state regulations pertaining to credit, collections and billing exceptions processing. In-depth knowledge of complex customer service transactions and the ability to manage and assist team members on difficult or emotional customer situations while maintaining a professional and courteous demeanor. Knowledge of NM PRC utility rules, rate tariffs and regulatory requirements related to customer service functions. Knowledge of Revenue Operations SOX compliance requirements. Knowledge of relevant bank requirements related to security, confidentiality and general practices, i.e. NACHA, ACH, PCI, PII. Ability to apply analytical skills, use and apply judgement and make decisions on problems and issues. Ability to respond promptly to customer needs and proactively solicit dialog with customer and team members to improve or exceed customer expectations. Ability to respond to customer requests for service and/or assistance with a sense of urgency and handle recurring and/or special customer problems that require judgment and creativity. Ability to identify and recommend new and innovative ideas to brainstorming sessions or problem-solving activities. Ability to influence and build consensus within a team environment where the customer experience and employee development is the focus. Ability supervise activities of multiple disciplinary, cross-functional teams and workgroups. Ability to demonstrate competency in multiple disciplines critical to the performance of job duties. Working knowledge of all business office practices, company policies, rules, and regulations and their relationship to governmental and regulatory authorities. Ability to assist management in budgeting and controlling costs. Demonstrated interpersonal skills with strong ability to influence and build consensus. QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelors degree from a four-year college or university preferably in business administration, accounting, management, or finance, with three to six years of related experience, or equivalent combination of education and/or experience related to the discipline. Customer Service or Call Center experience is preferred Process improvement experience is preferred. SUPERVISORY RESPONSIBILITIES: Conducts initial interviews, appraises performance, rewards and disciplines employees, addresses complaints, and resolves problems. Coaches, mentors, directs, and reviews the professional development of staff. Designs, organizes, prioritizes, schedules, and leads work assignments. Establishes measurable metrics that align with and ensure achievement of company and departmental goals. COMMUNICATION SKILLS: Ability to effectively articulate the department vision and goals and help employees understand their role in the achievement of those goals. Ability to deal professionally with a broad variety of co-workers, customers, client representatives, and vendors. Phone Pro skills preferred. Ability to effectively communicate and present information and respond to questions from various groups. Ability to write complex correspondence and maintain and ensure effective communication, oral and written, with internal and external customers. Ability to read, write and comprehend complex instructions, short correspondence and memos. Ability to write reports, business correspondence, and procedure manuals Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to accurately perform prorations on meter readings and consumption calculations. Ability to compute rate, ratio, and percent. COMPUTER SKILLS: In depth and advanced knowledge of the PNM Banner CIS system. Advance proficiency in all customer experience technical systems: CIS Banner, InContact, SharePoint and Business Intelligence (BI) Database Tool. Proficient use of Microsoft Office Suite, Adobe Acrobat, presentation software, database applications and data analytic tools. Working knowledge of PeopleSoft Employee Maintenance functions and Payables functions in PeopleSoft Financials. ANALYSIS AND PROBLEM-SOLVING ABILITY: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to identify and solve practical problems involving complex issues in a wide range of situations and deal with problems involving several concrete variables where only limited standardization may exist. Ability to define problems, collect data, establish facts, and develop viable and measurable solutions. Ability to obtain and accurately analyze information. Ability to develop solutions for difficult customer issues that satisfy customers while meeting company objectives and maintaining compliance with NMPRC rules. Ability to successfully counsel and mentor employees in a variety of situations regarding performance and conduct issues. Ability to apply in-depth customer service understanding to carry out detailed and involved written or oral instructions. Ability to apply common sense understanding to interpret and carry out instructions furnished in written, oral, or diagram form. Ability to identify the impact of company's high-level goals and objectives on department operations. DECISION MAKING: Engages in a data-driven approach to decision making that benefits the customer experience and ensures accurate financial reporting. Makes decisions that may have significant financial, operational, regulatory and compliance impact on the department. Ability to effectively assess customer account, consumption, rate application and billing exception information to resolve and mitigate issues in accordance procedures and applicable billing, regulatory and SOX compliance requirements. Decisions made have a direct impact on the customer experience, billing accuracy and the workload of supporting departments like meter reading, the contact center, meter shop, account management and interconnection. SCOPE AND IMPACT: Revenue Operations performs critical remittance, revenue recovery and billing functions that directly impact the ability to timely and accurately collect and report millions of dollars in revenue to the general ledger and assure the company's financial health in doing so. This position requires specific banking, bankruptcy, credit and collections, billing and exception processing knowledge. This position supervises functions integral to the customer's experience and interaction with PNM across the State. Payment, credit and billing errors can result in a significant financial and reputational impact on the customer, the company's regulatory compliance, accuracy of the financial statements and potentially damage client/customer relationships. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit, talk and listen for long periods of time. Manual dexterity required. The candidate may be required to lift/move up to 10 pounds. Vision requirements include close vision (clear vision at 20 inches or less). WORK ENVIRONMENT: Office environment. SAFETY AND ADA STATEMENT Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm. Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at ************.
    $78.5k-106k yearly 15d ago
  • Operations Assistant Leader

    Altar'd State 3.8company rating

    Supervisor job in Albuquerque, NM

    186 - ABQ Uptown - Albuquerque, NMWho Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Process Consistently meets or exceeds store and individual goals and contributes to the store's overall goals. Engages our guests and make their shopping experience exceptional! Co-Leads floor sets/refresh management Makes recommendations on hiring, promotions, and terminations of team members based on performance Manages and oversee scheduling Manages back of house organization Manages shipment and product prep process (steaming, hanging etc.) Plans and manages merchandise markdown process Manages supply orders, maintenance & cleaning Manages Inventory/Damages Audits and manage banking & loss prevention systems Trains new associates on operational processes Co-manages payroll and responsible for store's financial performance Responsible for decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Completes opening/closing procedures Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team. Must be able to lift & carry heavy boxes (up to 30 lbs) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Interprets Home Office communication through Store Leader / District Leader partnership Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment. Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicates performance observations and offers feedback to the District Leader Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $28k-39k yearly est. Auto-Apply 12d ago
  • Supervisor, Operations I - ABF Freight

    ABF Freight

    Supervisor job in Albuquerque, NM

    The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions. Responsibilities * Provide a clean, safe working environment for all personnel and visiting customers. * Work in a team setting to accomplish department goals. * Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. * Assign job tasks to all workers according to unloading and loading schedules. * Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met. * Maintain a positive attitude in a highly intense environment. * Other duties and projects, as assigned. * Maintain appropriate load plans and ensure proper load balance for safe vehicle operation. * Provide positive and constructive feedback to employees. * Foster safe handling, loading, unloading, and storage of hazardous materials. * Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness. * Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise. * Provide training, analyses, performance feedback, and disciplinary recommendations, as needed. Requirements Education: * High School Diploma / GED, preferred * Bachelor's degree preferred but not required. Experience may be used in place of education. Experience: * 2 years leadership experience, preferred * Transportation experience preferred but not required. Computer Skills: * General computer knowledge, preferred Additional Requirements: * General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred * Excellent communication, leadership, and conflict resolution skills, required * Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred * Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement. * This position is in a dock environment with exposure to varied weather conditions and noise. Competencies: * Decision Making and Critical Thinking * Initiative * Managing Multiple Priorities * Process Management * Service Center Operation and Maintenance * Transportation Safety * Taking Ownership * Results Orientation Benefits * Competitive Wages * Excellent health, dental, and vision benefits * Opportunity to participate in a company sponsored 401K * Vacation eligibility during the first year! Other Details Work Hours: * Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement. Travel Requirements: * Minimal (0-25%) Compensation: * This is a salary position paid biweekly. * Variable compensation is included. About Us ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. An Equal Opportunity Employer including Vet/Disability
    $42k-73k yearly est. 60d+ ago
  • Operations Supervisor

    Asmglobal

    Supervisor job in Albuquerque, NM

    Operations Supervisor DEPARTMENT: Operations REPORTS TO: Operations Manager FLSA STATUS: Full-time, Salary, Exempt Supervises and coordinates activities of workers engaged in the Housekeeping and Set Up of the facility as required by an event. Essential Duties and Responsibilities Directs workers engaged in the general cleaning and up keep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, and washing windows, as well as clean-up during and after events. Ensures that all job assignments are completed during events or shifts. Sets-up venues, as written orders and equipment requirements direct. Inspects completed work for conformance to standards. Submits maintenance request orders for repairs and damages. Requisitions tools, equipment, and supplies. Interprets company policies to workers and enforces safety regulations. Keeps equipment in good working order while following safety procedures. Ensures proper use of all chemicals by Housekeeping staff in accordance with MSDS. Enforces employee dress code and grooming standards. Studies production schedules and estimates worker hour requirements for completion of job assignment. Establishes or adjusts work procedures to meet production schedules. Maintains time and production records. Confers with other supervisors to coordinate activities of individual departments. Performs activities of workers supervised as needed. Manages part time employees in the Maintenance Staff Department. Is responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Other duties may be assigned. Skills and Abilities To perform this job successfully, an individual should have some computer experience. Good organization skills Good oral, written and interpersonal skills Ability to work with little supervision Supervisory experience preferred Education and Work Experience High school diploma or general education degree (GED) 1-2 years of custodial or housekeeping experience required Or equivalent combination of education and experience Supervisory experience preferred Certificates, Licenses, Registrations No certifications are required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds. Working Environment/Conditions This position requires work in both indoor and outdoor settings and may be subjected to adverse conditions. Hours of work and travel requirements Ability to work irregular hours, shifts that include nights, graveyard shift, weekends and holidays NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $42k-73k yearly est. Auto-Apply 17d ago
  • Supervisor of Mortgage Servicing

    Sunward

    Supervisor job in Albuquerque, NM

    Full-time Description Supervises the daily operational activities of the mortgage servicing staff so as to ensure the staff is properly trained and executing duties in accordance with regulations, policies and established procedures. Fosters a productive, rewarding work environment that provides exceptional service to internal and external members in alignment with the Credit Union's core values. Identifies and analyzes opportunities to improve internal processes and documents procedures that provide clarity for staff to perform their jobs accurately and efficiently. Partners with management and other CU departments to provide exceptional service to our members and to help members meet their loan and financial needs. Job Duties: Hire, develop and lead the mortgage servicing staff to ensure that members receive a high quality of service in line with the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Ensure employees have the proper tools, resources, training and support to successfully perform the requirements of their job. Establish clear work objectives, timelines, and priorities for self and team. Provide guidance and direction to team to ensure all functions are performed properly and within established time frames. Monitor staff workloads to ensure the department is properly staffed. Perform team functions as needed. Monitor, evaluate and document employee performance, providing appropriate recognition or corrections as needed. Coach with a view to success. Seek out areas for improvement in efficiencies, making recommendations and proceeding with enhancements whenever appropriate and possible. Have in-depth knowledge of mortgage servicing to include, but not be limited to, mortgage and home equity loan programs and terms, escrowing and analysis procedures and compliance, investor accounting and reporting, monetary movement between GL's, and understanding various payment processing options for both the core loans and MS loans. Must have knowledge of new loan import programming for both the core and servicing systems. Must have an excellent working knowledge of the FICS servicing modules to include how to set up the systems to handle loan products, interface funds properly to the GL's, ensure third-party interfaces work, produce reports and letters. Using independent judgment, respond appropriately to complex problems/issues, and identify and close any gaps discovered. Examples of complex issues would involve loans, servicing systems, accounting and third-party interfaces. Develop and document procedures as they relate to the consumer servicing team and provide staff training on specific procedures. Encourage staff input and empower employees to make proper decisions within the scope of their job. Actively support management in achieving established department goals. When required, actively participate in department and organizational projects, representing the best interests of the Loan Services Department. Maintain a solution-oriented viewpoint when interacting with members, employees, vendors and other Credit Union departments. Anticipate, identify and analyze situations, and develop or offer solutions. Manage employee, Credit Union board/committee member loans (service, audit, research, folder security, etc.). Ensure that member and Credit Union information is treated with the utmost confidentiality and security to support the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department. Perform other duties as assigned by management. Requirements Experience and Knowledge: Minimum three years' experience in a financial institution. Experience in lending or loan servicing is desired. Minimum two years supervisory or team lead experience, with demonstrated ability to research, analyze and resolve complex issues. Demonstrates experience making prudent, independent decisions that are timely, well-researched and reflect awareness of impact. Familiarity with secondary market servicing preferred. Knowledge of consumer/mortgage loans, loan documentation requirements, pertinent regulations and other financial services preferred. Thorough knowledge of Credit Union products and services, features, and benefits. Proficient in the use of personal computer applications (i.e. Microsoft Office products and the Internet) and in-house software. Demonstrates ability to learn new software. Education: Associate's degree (bachelor's degree desired) in business or related field, and/or successful completion of a specialized course or study in real estate; or equivalent work experience in lieu of degree. Interpersonal Skills: Demonstrates excellent interpersonal skills. Able to handle difficult situations appropriately and professionally, de-escalating when necessary. Takes the initiative in responding courteously and efficiently to internal and external members through various delivery channels. Demonstrates daily the Credit Union's commitment to maintaining a close and caring touch with its members. Possesses strong leadership skills. Serves as a positive role model to others. Able to gain the cooperation of others and interact with internal/external contacts and all levels of staff appropriately. Demonstrates willingness and ability to train others effectively. Functions effectively within a team environment. Communication: Demonstrates excellent oral and written communication skills. Other Skills: Experience handling detailed type tasks. Demonstrates outstanding attention to detail and accuracy. Demonstrates ability to research and analyze complex issues. Makes independent decisions to resolve complex issues appropriately. Displays excellent organizational, time management and problem-solving skills. Able to manage a heavy workload through prioritizing tasks, organizing paperwork and meeting deadlines. Able to make prudent decisions that are timely, well researched and reflect awareness of impact. Salary Description $70,747.20-$88,434.00 (Depending on Experience)
    $70.7k-88.4k yearly 60d+ ago
  • Operations Lead - PT (ALBQ West)

    at Home Group

    Supervisor job in Albuquerque, NM

    Operations Lead Pay - $14.25 - $18.53/hr Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $14.3-18.5 hourly Auto-Apply 60d+ ago
  • Manufacturing Supervisor - 6:30A-3P

    CTS Corporation 4.7company rating

    Supervisor job in Albuquerque, NM

    About Us: We are committed to finding smart solutions that enable an intelligent and seamless world. Our success as a world-class leader in technology has evolved from humble beginnings. In 1896, the enterprising father and son team of A.J. and George A. Briggs partnered with S.A. Buffington, a Chicago lawyer, to establish Chicago Telephone Supply Company (later to become CTS). Today, CTS is a leading designer and manufacturer of sensors, actuators, and electronic components for suppliers and original equipment manufacturers. We have over 20 locations in 12 countries and more than 3,500 employees. Our innovative sensing, connectivity, and motion solutions offer a diverse range of products across diversified end markets including transportation, medical, aerospace and defense, and industrial. We are at the forefront of supporting innovating life-changing technology, focusing on quality to keep people safe, healthy, and happy. Shift: Monday-Friday 6:30A - 3:00P Job/Position Summary The Manufacturing Supervisor position is responsible for the safe and efficient operation of one or more departments, shifts, and/or work centers. This position must enforce company policies and procedures consistently. This position is also responsible for ensuring that customer deliveries are made on-time and exceed customer expectations for quality. Under the direction of the Manufacturing Manager, the Manufacturing Supervisor will coordinate the activities of the production line operators in the manufacturing of products. The Manufacturing Supervisor will provide direction and support to operators in training, problem solving, process characterization, designing and developing process efficiency improvements, and continuous improvement activities. The Manufacturing Supervisor will also coordinate and provide support for these activities with technicians and engineers. The Manufacturing Supervisor will provide input in the development of new products or processes as required. This position requires the ability to communicate effectively both vertically between operators and the Manufacturing Manager and/or Plant Manager; as well as laterally with other departments including Quality, Engineering, Maintenance, and Human Resources. Major Areas of Responsibility Maintain a clean and safe work environment using 5S techniques in line with the factory initiatives. Assure production team follows approved safety and environmental policies / practices. Actively identify and address any safety issues. Sustain activities related to the manufacturing line coordination and line flow scheduling. Manage flow of materials/products based on production schedules. Manage and participate in the operations and processes of the related departments, shifts, and/or work centers. Maintain accuracy of production entry and inventories in the company's MRP system. Work order audits. Inventory cycle counts. Day to day management of department expenses. Responsible for the related departments, shifts, and/or work centers processes of the CTS AM Quality Management System in accordance with ISO 9001 2015. Maintain compliance with test and inspection criteria for finished and/or semifinished products. Verify test and production parameters for product based on customer specifications. Monitor and review SPC data for out-of-control conditions in support of the factory Statistical Process Control (SPC) initiatives. Manage and train Group Leaders to Standard Work. Maintains training matrix and compliance for all employees. Consistent application of all corporate and site-specific HR policies, including documentation of employee performance issues and completion of employee performance reviews. Other related duties as directed by management. Required Knowledge, Skills, and Abilities Knowledge and Technical Skills: Technical or industry-specific job knowledge. Ability to learn complex processes. Knowledge of process control tools like Statistical Process Control (SPC), process capability, etc. Strong problem-solving skills. Decision-Making: Strong judgement and analytical conceptualization abilities. Ability to use good judgment in making decisions with minimal supervision. Strong root cause analysis skills. Initiative: Ability to proactively develop new ideas / methodologies. Self-motivated to develop creative and effective solutions to complex problems. Planning/Organizing: Project management capabilities. Strong organizational skills resulting in the ability to manage and execute multiple activities at the same time. Ability to coordinate production activities and complete tasks on schedule. Communication: Strong verbal / written, negotiation skills, presentation skills, etc. Participate in team management meetings. Ability to confront issues head on. Leadership: Display leadership qualities, not intimidated by people or challenges. Effective coaching, mentoring, and performance management. Ability to lead and energize a team to meet performance objectives and drive continuous improvement. Required Education and Experience High school diploma or equivalent required. BA / BS degree or AS degree in a technical field of study is preferred. Minimum of 2 years manufacturing supervisory experience. Ability to effectively use software tools including Microsoft word, excel, and power-point. Experience in analysis, project management, manufacturing methods and procedures, process improvement, technical understanding, documentation skills, safety management, and supervision. Physical/Working Requirements Able to comply with requirements for respirator usage. Extended periods of standing combined with sitting and walking. Must be able to go up and down steps. Use of personal protective equipment (PPE). Exposure to moderate noise levels and use of chemicals. Join Us At CTS, one of the ways we recognize the value of our employees is through our comprehensive benefits program. Highlights of our benefits program for full-time employees include: Health Benefits 401K Paid Time Off Holiday Pay Employee Assistance Program Paid Parental Leave Pet Insurance Tuition Reimbursement Ready to shape the future? Apply now to join a world leader in sensing and connectivity. United States EEO Statement CTS Corporation is an affirmative action/equal opportunity employer who complies with all applicable federal, state and local employment laws. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CTS Corporation will be based on merit, qualifications, and abilities. It has been and shall continue to be both the official policy and the commitment of CTS Corporation to further equal employment opportunities for all persons regardless of, among other characteristics, race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristics protected by applicable Federal, State or Local law. ADA accommodation statement: If you require reasonable accommodation in the application process, call Human Resources at ************. All other applications must be submitted online. United States Additional Considerations It is unlawful in all states where the Company operates, including Massachusetts, to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates applicable laws may be subject to criminal penalties and civil liability. The Company does not require a lie detector test as a condition of employment nor continued employment. Applicants must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the United States. No agencies, please. We do not accept any unsolicited resumes and are not looking to engage an agency. We receive inquiries from agencies daily. Do not direct any inquiries or emails to hiring managers. It is not our standard practice to utilize agencies; we are a federal contractor and need to comply with the same process for all. Global Privacy Policy Click Here to Read CTS' Privacy Policy ***************************************
    $53k-71k yearly est. 60d+ ago
  • Operations Supervisor

    Creation Technologies 4.4company rating

    Supervisor job in Albuquerque, NM

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Operations Supervisor The Operations Supervisor is a critical member of the site team. You will work closely with the Operations Leader to drive continued development of the Team Leads who work directly with production personnel. As the Operations Supervisor, you will be a strong advocate between the needs of the customers and the production group. Along with your Team Leads you will lead efforts around new product introductions (NPI), engineering changes, returns, corrective actions, system adjustments and quality issues. This position reports directly to the Engineering and Operations Leader. DUTIES/ RESPONSIBILITIES include, but not limited to: * Production planning, WIP job control and shipment tracking * Regular monitoring of work order status and ensuring job completion * Collaborate with Program Managers and Site Leader to ensure effective utilization of Team Leaders and team members * Responsible for cost control, capacity planning and expenditure & production team member allocation * Monitor operation effectiveness for each customer and drive labor efficiency improvement through planning and execution * Perform data collection, validation and cost/margin analyses with follow-up process for a specific customer focus team * Lead overall performance of Team Leaders, including training on duties and responsibilities with regular coaching sessions, conflict management, monitoring attendance, wage review and career development * Collaborate with Operations Leader to communicate and motivate the team around finding efficient methods in customer demand changes and expectations QUALIFICATIONS: * Possess a degree or equivalent experience in operations, management or engineering of various discipline * Minimum 3 years electronic assembly experience or equivalent manufacturing experience * Knowledge of manufacturing best practices such 5S, Kaizen, etc. is an asset * Minimum 2 years supervisory experience of a team of 4 or more * Knowledge of Shipping, Receiving and Inventory Controls is preferred * Experience with Circuit Card manufacturing is preffered SKILLS REQUIRED: * Excellent oral and written communication skills * Effective communication to interact effectively with all levels of the organization * Must be detail oriented, organized, and have ability to inspire others * Strong computer skills required: Experience in using an ERP or MRP system (Oracle is preferred); Excel and Word * Ability to read & understand electronic/electrical schematics & prints * Leadership, interpersonal, team building, and coaching skills are essential * Strong learning mindset WORKING ENVIRONMENT: Physical Demands * May spend an extended amount of time standing or walking in a production environment * The incumbent must possess enough strength to safely maneuver around archived materials up to 25lbs without injury to themselves or others * Ability to observe production processes and handle electronic parts and tools. Mental Demands * Emotionally capable of professionally handling high-pressure situations in a fast paced, highly demanding industry Working Conditions * The working environment is generally clean; however, the incumbent may be exposed to dust. The incumbent is required to wear safety clothing and gears while working in safety sensitive areas. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team. If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially. Canada: Title for the position will be in accordance with applicable national and local laws.
    $41k-65k yearly est. Auto-Apply 37d ago
  • UEM Depot Operations Supervisor

    Unitybpo 3.9company rating

    Supervisor job in Albuquerque, NM

    Requirements ROLES, RESPONSIBILITIES and EXPECTATION: Manage the asset lifecycle Supervising UEM staff Completing monthly 1:1's Managing metrics of UEM staff Vendor relationship management Client relationship management Participate in proposal and contract writing Statement of Work (SOW) reviews Responsible for Asset Management records Manage device inventory and coordinate device procurement as needed. Manage shipping material procurement Manage all shipping/receiving records, create shipments with various postal services. Successfully resolve common hardware and software problems on mobile devices including tablets, laptops and peripheral devices Perform hardware troubleshooting and repair. Coordinate repair services with hardware vendors Ability to use UEM configuration management tools such as VMware Workspace ONE and Microsoft Intune Handle client communications and meetings Attend Customer and Vendor coordinated meetings as required Prepare reports as needed Meet required productivity expectations, and adhere to required SLAs and KPI's Capacity to work independently and effectively while maintaining good team interactions Additional duties as defined by leadership EDUCATION AND EXPERIENCE Associate's degree or equivalent work experience in Information Technology 3-5 years previous IT Experience Experience in PC hardware, software and network troubleshooting Experience in UEM Configuration Management Software such as Omnissa Workspace ONE and Microsoft Intune Experience in ServiceNow or other ITSM tool Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit Experience in MS tools such as Excel and Word for documentation Self-starter that can collaborate actively with others in a cross-functional team Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary Proven ability to work in a fast-paced environment. Excellent communication skills to act as a link between end users and higher-level support Demonstrated knowledge of Mobile devices and end user Applications REQUIREMENTS STRONGLY DESIRED: Bachelor's Degree Microsoft EndPoint Management Certifications preferred CompTIA A+ and Network + Certifications preferred Healthcare environment experience preferred Loss prevention, workflow and IT security knowledge are a plus Personal Attributes: Integrity, honesty and personal responsibility Values employees and can genuinely articulate their positive contributions Values teamwork and understands the importance of collaboration Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Ability to make reasonably quick decisions and take informed risks Pleasant and approachable demeanor Salary Description $52k to $62k
    $52k-62k yearly 60d+ ago
  • Production Manager, NE - Alburquerque

    Primelending 4.4company rating

    Supervisor job in Albuquerque, NM

    Under the direction of the Branch Manager, directs the sales team within a specific branch office, to ensure quality loan production via market and loan representative development. May also perform office or non-manual work directly related to the management or general business operations of PrimeLending and its customers and markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Bachelor Degree in Marketing or business related field, preferred. Appropriate State license, if required. A minimum of 3-5 years loan officer experience and a minimum of 3 years of management experience. Demonstrated ability to manage all phases of residential mortgage origination. Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals. Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. An ability to quickly assess and process large amounts of information accurately. Stays informed of trends and developments in real estate market and competitive environment, as well as, changes in rules and regulations pertaining to both private and government insured mortgages. Ability to work flexible hours. Some travel required. ___________%. Must be active in the community and in job-related organizations to enhance the network of beneficial contacts. Valid driver's license and current automobile liability insurance. Ability to adjust to the changing mortgage environment. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company. Recruits, hires and trains qualified loan officers and directs training programs relative to sales techniques, product and technical requirements. In conjunction with the Branch Manager and Operations Manager ensures that all loans are saleable and deliverable according to Agency, Corporate Broker, and Company guidelines. Develops and implements sales strategies, forecasting and reports as necessary. Monitors loan pricing and other competitive factors to effectively compete in the market place. Assists in the development of builder/broker contacts for the benefit of the sales staff. Maintains a professional image and adheres to standards consistent with company policies and procedures. Other duties as assigned.
    $42k-62k yearly est. Auto-Apply 24d ago
  • Utility Lead Operator

    The Pueblo of Sandia

    Supervisor job in Bernalillo, NM

    Job Details Bernalillo, NM Full Time $28.20 - $35.26 Hourly Day Public WorksDescription Under minimal supervision, responsible for the safe operations and maintenance of the Pueblo of Sandia Wastewater System. The position will provide direction and supervision of Operator In Training, Utility Operator 1 and Utility Operator 2 positions in the safe operations and maintenance of the Water/Wastewater infrastructure. The Lead Operator will assume responsibility for O&M in the absence of the Utility Operations Supervisor. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future. Essential Duties and Responsibilities Oversees and evaluates work assigned to Utility Operators. Conducts operations and maintenance labor activities of the water/wastewater treatment plant and potable water system. Oversees the performance of the OIT, Utility Operator levels 1 & 2 in the operations and maintenance labor activities of the water/wastewater treatment plant and potable water system. Assists Supervisor in maintaining an inventory of water treatment and potable water chemicals required. Assists Supervisor in orientation of new Utility Team Members. Assists Supervisor in scheduling daily Team Member activity. Assists Supervisor in preparing Team Member disciplinary action reports and recommendations. Assists Supervisor in preparing Team Member performance evaluations. Prepares and maintains water/wastewater treatment files, records, reports, and related documents. Enforces Water and Wastewater Operations standard operating procedures. Assists Supervisor in preparing utility operators shift schedules. Able to demonstrate and determine “permit and non-Permit” required confined space entry where a fitted respirator is required. Tests chlorine content of potable water system and maintains chlorine residuals at required disinfectant limits. Maintains results on a daily report and continuous log. Performs basic operator tests on pH, temperature, DO, and settling tests. Cleans and maintains chlorine contact chambers, MBR. Addresses federal and state agencies regarding technical potable and wastewater inquiries. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. Additional Responsibilities Performs additional duties and responsibilities as necessary or assigned. Must have flexible availability and able to work long hours if required. Strong interpersonal skills with all direct work associates as well as networking with all Team Members is essential throughout Pueblo of Sandia whether they hold public facing and/or back-of-the-house positions. All Team Members must: Be polite, friendly and professional always. Demonstrate an approachable demeanor when working with all co-workers and Team Members throughout the company. Reflect a kind, empathetic, patient, and respectful behavior with all internal and external business dealings. Support co-workers as needed to meet business demands. Build professional work relationships with all Team Members while supporting a strong teamwork environment. Maintain a friendly, professional and approachable demeanor in the performance of all duties Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared to all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process. Knowledge, Skills, and Abilities Ability to supervise and direct the work of others. Ability to use operational and maintenance tools used in the performance of work in a water/wastewater treatment plant, a potable water system, and sewer line routing. Ability to prepare and maintain water/wastewater treatment and potable water reports and records. Ability to maintain associated equipment operating and maintenance supply inventory. Knowledge of general safety rules, requirements, procedures, and reporting requirements; particularly those safety regulations when working near wastewater equipment and sources. Ability to communicate effectively and maintain good public and employee relations. Physical condition that allows employees to work wearing a fitted respirator. Ability to work in small, cramped locations. Ability to calibrate test equipment. Ability to read, record, and analyze test equipment data. Knowledge of federal and state testing requirements for potable water and wastewater chemicals. Knowledge of the use and potential hazards of potable water and wastewater chemicals. Ability to lift a minimum of 50 pounds. Ability to administer first aid. Qualifications Education and Experience Required: High School Diploma, GED certification or equivalent. Two (2) years previous experience working in water treatment and Four (4) years previous experience working in wastewater treatment. Preferred: Prior supervisory experience in water or wastewater treatment. Current Confined Space Training Cert. Note: Relevant work experience or education may be substituted to satisfy education and/or work experience License/Certifications/Registrations Must possess and maintain a valid, unrestricted New Mexico Driver's License. Must be able to successfully pass a stringent background investigation. Will require a pre-employment and random drug screening. The following license and/or certifications is/are required prior to employment start date: Wastewater System III & Water System II Certification Current CPR Certificate. First Aide Certificate. The following license and/or certifications are preferred: Water and Wastewater Level IV, Class A or B CDL, Heavy Equipment Operation, and Backflow Certification. Physical Requirements/Working Conditions The following selected physical activities are required to perform the essential functions of this position Physical Requirement Description Balancing Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Climbing Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Crawling Moving about on hands and knees or hands and feet. Crouching Bending the body downward and forward by bending leg and spine. Feeling Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Finger Dexterity Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping Applying pressure to an object with the fingers and palm. Hearing Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Kneeling Bending legs at knee to come to a rest on knee or knees. Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Pulling Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. Pushing Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Reaching Extending hand(s) and arm(s) in any direction. Seeing The ability to perceive the nature of objects by the eye. Walking Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations. Sitting Particularly for sustained periods of time. Standing Particularly for sustained periods of time. Stooping Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. List Working Conditions Required: Duties are performed primarily outdoors with minimum indoor activity as required. Work duties may require employees to work in extreme temperatures and inclement weather. Work apparel, including standard work uniform issued by employer, may require employees to wear other apparel at their own expense, to compensate for outside temperature conditions. Subject to potential hazards in water/wastewater treatment facility, such as broken glass, needles, human feces, and various other water treatment effluents. Additional potential hazards include exposure to infections, diseases, bloodborne and airborne pathogens, (methane, chlorine, and carbon monoxide fumes), odors, dust, mist, gases, and moderate noise levels. Duties involve walking, climbing, crawling, standing for periods of time, sitting, crouching, kneeling, and the ability to assume prone position. Some tasks will be performed on uneven, hard, and inclined slopes.
    $28.2-35.3 hourly 12d ago
  • Supervisor of Mortgage Servicing

    Sandia Laboratory Federal Credit Union 4.4company rating

    Supervisor job in Albuquerque, NM

    Supervises the daily operational activities of the mortgage servicing staff so as to ensure the staff is properly trained and executing duties in accordance with regulations, policies and established procedures. Fosters a productive, rewarding work environment that provides exceptional service to internal and external members in alignment with the Credit Union's core values. Identifies and analyzes opportunities to improve internal processes and documents procedures that provide clarity for staff to perform their jobs accurately and efficiently. Partners with management and other CU departments to provide exceptional service to our members and to help members meet their loan and financial needs. Job Duties: Hire, develop and lead the mortgage servicing staff to ensure that members receive a high quality of service in line with the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Ensure employees have the proper tools, resources, training and support to successfully perform the requirements of their job. Establish clear work objectives, timelines, and priorities for self and team. Provide guidance and direction to team to ensure all functions are performed properly and within established time frames. Monitor staff workloads to ensure the department is properly staffed. Perform team functions as needed. Monitor, evaluate and document employee performance, providing appropriate recognition or corrections as needed. Coach with a view to success. Seek out areas for improvement in efficiencies, making recommendations and proceeding with enhancements whenever appropriate and possible. Have in-depth knowledge of mortgage servicing to include, but not be limited to, mortgage and home equity loan programs and terms, escrowing and analysis procedures and compliance, investor accounting and reporting, monetary movement between GL's, and understanding various payment processing options for both the core loans and MS loans. Must have knowledge of new loan import programming for both the core and servicing systems. Must have an excellent working knowledge of the FICS servicing modules to include how to set up the systems to handle loan products, interface funds properly to the GL's, ensure third-party interfaces work, produce reports and letters. Using independent judgment, respond appropriately to complex problems/issues, and identify and close any gaps discovered. Examples of complex issues would involve loans, servicing systems, accounting and third-party interfaces. Develop and document procedures as they relate to the consumer servicing team and provide staff training on specific procedures. Encourage staff input and empower employees to make proper decisions within the scope of their job. Actively support management in achieving established department goals. When required, actively participate in department and organizational projects, representing the best interests of the Loan Services Department. Maintain a solution-oriented viewpoint when interacting with members, employees, vendors and other Credit Union departments. Anticipate, identify and analyze situations, and develop or offer solutions. Manage employee, Credit Union board/committee member loans (service, audit, research, folder security, etc.). Ensure that member and Credit Union information is treated with the utmost confidentiality and security to support the Credit Union's core purpose of being “Our Members' Trusted Partner for Financial Success”. Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department. Perform other duties as assigned by management. Requirements Experience and Knowledge: Minimum three years' experience in a financial institution. Experience in lending or loan servicing is desired. Minimum two years supervisory or team lead experience, with demonstrated ability to research, analyze and resolve complex issues. Demonstrates experience making prudent, independent decisions that are timely, well-researched and reflect awareness of impact. Familiarity with secondary market servicing preferred. Knowledge of consumer/mortgage loans, loan documentation requirements, pertinent regulations and other financial services preferred. Thorough knowledge of Credit Union products and services, features, and benefits. Proficient in the use of personal computer applications (i.e. Microsoft Office products and the Internet) and in-house software. Demonstrates ability to learn new software. Education: Associate's degree (bachelor's degree desired) in business or related field, and/or successful completion of a specialized course or study in real estate; or equivalent work experience in lieu of degree. Interpersonal Skills: Demonstrates excellent interpersonal skills. Able to handle difficult situations appropriately and professionally, de-escalating when necessary. Takes the initiative in responding courteously and efficiently to internal and external members through various delivery channels. Demonstrates daily the Credit Union's commitment to maintaining a close and caring touch with its members. Possesses strong leadership skills. Serves as a positive role model to others. Able to gain the cooperation of others and interact with internal/external contacts and all levels of staff appropriately. Demonstrates willingness and ability to train others effectively. Functions effectively within a team environment. Communication: Demonstrates excellent oral and written communication skills. Other Skills: Experience handling detailed type tasks. Demonstrates outstanding attention to detail and accuracy. Demonstrates ability to research and analyze complex issues. Makes independent decisions to resolve complex issues appropriately. Displays excellent organizational, time management and problem-solving skills. Able to manage a heavy workload through prioritizing tasks, organizing paperwork and meeting deadlines. Able to make prudent decisions that are timely, well researched and reflect awareness of impact. Salary Description $70,747.20-$88,434.00 (Depending on Experience)
    $26k-35k yearly est. 4d ago
  • Assistant Golf Course Supervisor

    City of Albuquerque, Nm 4.2company rating

    Supervisor job in Albuquerque, NM

    Assign, review and participate in the work of staff responsible for the construction and maintenance of an assigned golf course; ensure work quality and adherence to established policies and procedures; participate in and perform the more technical and complex tasks relative to assigned area of responsibility. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Associate's degree from an accredited college or university in environmental technology; and Four (4) years of experience in golf course maintenance and operations; and To include one (1) year of supervisory or lead experience. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire. Preferred Knowledge * Operations, services and activities of a golf course maintenance and operations program * Principles of supervision, training and performance evaluation * Principles and procedures of chemical and pesticide application * Modern and complex principles and practices of maintaining golf course facility systems * Operations of golf course turf maintenance and irrigation systems * Pertinent Federal, State, and local laws, codes and regulations Preferred Skills & Abilities * Assist in the operations of an assigned golf course * Operate and maintain turf irrigation systems * Apply turf chemicals within accepted guidelines * Supervise, organize and review the work of lower level staff * Supervise, train and evaluate staff * Interpret and explain City policies and procedures * Prepare clear and concise reports * Communicate clearly and concisely * Perform the functions of the job with or without reasonable accommodation * Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public
    $29k-35k yearly est. 2d ago
  • Facility Operations Supervisor (Evenings)

    Life Time Fitness

    Supervisor job in Laguna, NM

    By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs. Job Duties and Responsibilities Maintains the cleanliness of building and the grounds at all times Ensures all conditions in the facility are safe Conducts general repairs Performs routine maintenance and repairs to ensure equipment is working Participates in safety training and safety inspections Position Requirements High School Diploma or GED 3 to 4 years of facility maintenance experience or equivalent training Ability to routinely bend to raise more than 20 lbs Ability to work in a stationery position and move about the club for prolonged periods of time CPR/AED certification required within 30 days of hire Ability to operate basic machinery and tools Must be available to work a flexible schedule to meet the needs of the business PayThis is an hourly position with wages starting at $18.75 and pays up to $22.25, based on experience and qualifications.Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold For California residents, please review ****************************************************** for information about our privacy practices, including the information we collect and your rights relating to your information. Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $18.8-22.3 hourly Auto-Apply 17d ago

Learn more about supervisor jobs

How much does a supervisor earn in Albuquerque, NM?

The average supervisor in Albuquerque, NM earns between $31,000 and $88,000 annually. This compares to the national average supervisor range of $31,000 to $92,000.

Average supervisor salary in Albuquerque, NM

$52,000

What are the biggest employers of Supervisors in Albuquerque, NM?

The biggest employers of Supervisors in Albuquerque, NM are:
  1. The Fresquez Companies
  2. The Pueblo of Sandia
  3. The University of New Mexico
  4. Shaw Industries
  5. SOC
  6. CK Hutchison Holdings Limited
  7. TXNM Energy
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