A leading AI company in San Francisco seeks a seasoned leader to manage its billing operations. Responsibilities include overseeing the customer billing lifecycle, driving process improvements, and leading a dynamic team. Candidates should have 15+ years in billing operations, 5+ years in leadership, and a Bachelor's degree. This position offers a competitive salary between $230,000 and $300,000, and some in-office work is required.
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A leading ecommerce firm is seeking a Senior Director of Revenue Operations to optimize revenue across Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have 10+ years in Revenue Operations, strong Salesforce experience, and the ability to influence senior executives. The role offers a competitive salary between $190,000 - $238,000 per year and comprehensive benefits including medical coverage, paid parental leave, and unlimited PTO.
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$190k-238k yearly 3d ago
Hardware Procurement Operations Lead (Controls & Integrations)
Openai 4.2
Supervisor job in San Francisco, CA
About the Team
Procurement sits within Finance and partners closely with Hardware BUs and to enable rapid execution with Finance-grade visibility and audit-ready controls. The team operates as an enablement and operating-system layer across procurement operations, systems, data, and governance-working cross-functionally with Finance/Accounting, Legal, Security/TPRM, Trade, Logistics, and Enterprise Platform Technology.
About the Role
We are seeking a hands‑on leader to co‑design, build, and run the procurement operations backbone for OpenAI's hardware programs. This is a design‑and‑do role: you will build the operating enablement model (systems flows, governance, processes, and RACI/DRIs) that enables product teams to move at prototyping and production speed-while ensuring Finance, Legal, Security, and Trade requirements are met and audit‑ready.
You will lead a small team, convene cross‑functional forums to align on standard vs. BU‑specific operating choices, and serve as the primary escalation point for centrally owned operational blockers. You will partner closely with Finance and Accounting to ensure direct‑materials flows are visible and auditable end‑to‑end.
This role does not own product readiness or BU execution (e.g., planning, manufacturing operations, day‑to‑day logistics). The role reports in Finance and is dotted‑line into BU leadership.
You'll be responsible for:
Strategy & operating model
Co‑design and maintain the operating model with BU and functional leaders-defining what is standardized vs. BU‑specific, clarifying central vs. embedded responsibilities, and documenting RACI/DRIs and escalation paths.
Build the operating system (policies, playbooks, tiered approval lanes, templates) so prototype speed and production‑grade controls can coexist.
Define and run escalation paths, exception handling, and operating cadences to keep launches moving while maintaining compliance and audit readiness.
Delivery & execution
Stand up and run the launch operational readiness (back‑office) cadence for hardware programs-defining required controls, SLAs/DRIs, and cross‑functional handoffs across supplier onboarding, purchasing/receiving signals, landed cost, and CapEx/asset tagging.
Operationalize supplier onboarding/vendor master controls, PO lifecycle governance, receiving/inspection signals, 3‑way match readiness, and tooling/CapEx capture controls.
Ensure Finance‑grade visibility via required part/PO metadata and reconciliation routines so Finance can track materials, receipts, liabilities, and supplier payments.
Define requirements and controls for logistics partner performance (with Logistics leadership), including landed‑cost visibility, invoice reconciliation, and SLA measurement.
Define and ensure controls/data handoffs for finished‑goods flows with manufacturing partners (e.g., title transfer, reporting cadence, data ingestion).
Run operational readiness forums and unblock paths across Procurement, Logistics, Finance/Accounting, Legal, Security/TPRM, and Trade; document DRIs and outcomes tied to launches/milestones.
Serve as primary cross‑functional escalation point for centrally owned procurement‑ops issues that block launches; partner with BU leads on BU‑owned execution topics.
Systems & data
Define requirements, workflows, and controls for hardware procurement ops; partner with Enterprise Platform Technology and BU teams to design/deliver integrations across intake, onboarding/risk, and select ERP module rollouts.
Partner with Finance Systems and Accounting to define metadata and reconciliation processes so the org can reconcile materials, spend, receipts, and payments; deliver interim controls where integrations are not yet in place.
Define/recommend/govern procurement‑required BOM/AVL attributes (with BU engineering/supply chain) and maintain interim reconciliation workbooks where systems are incomplete.
Governance, risk & compliance
Convene cross‑functional forums with Legal, Security/TPRM, Trade, and Finance to resolve time‑sensitive sourcing/compliance questions, route exceptions, and document DRIs/outcomes for audit readiness.
Maintain a direct procurement operations / supply chain enablement risk register and drive mitigations for supplier, trade, and regulatory risks.
Establish audit‑ready evidence practices for key controls (supplier onboarding, approvals, receipts/3‑way match, landed cost, CapEx tagging, and exceptions).
People & change
Hire and lead a small enablement team (e.g., Procurement Systems Admin, 3PL/4PL, supplier onboarding readiness/RM, embedded pod leads to support BUs).
Translate execution pain points into structural fixes; champion change management through coaching, training, and pilots.
Build strong operating rhythms and partnerships with BU teams, Finance/Accounting, Legal, Security, Trade, and Enterprise Platform Technology.
Automation & continuous improvement
Embed automation and AI into intake, onboarding, PO‑to‑fulfillment, inventory visibility, and dashboards to reduce manual work, improve cycle times, and strengthen compliance.
Define and track Procure‑to‑Pay operational KPIs; continuously improve workflows and controls based on data and user feedback.
We're looking for someone with:
Experience running direct procurement operations and supply chain operations in fast‑moving hardware organizations (NPI → production).
Practical experience with ERP and PLM/MRP integrations, plus asset accounting concepts (tooling/capitalization).
Strong bias for action; delivers pilots that are production‑useful within 60-180 days.
Collaborative operating style; partners with BUs to co‑design responsibilities while owning the operating system and delivery.
Working knowledge of trade, compliance, and supplier quality.
10+ years in procurement ops, supply chain ops, or hardware manufacturing environments with NPI and BOM experience.
Proven experience delivering ERP direct‑materials configurations and at least one PLM/MRP implementation or pilot.
Experience supporting contract manufacturing and logistics motions.
Strong people leadership and track record of building/scaling enablement teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general‑purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Aff… (rewritten from link removal).
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US‑based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non‑compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$80k-138k yearly est. 3d ago
Global PMO Lead: Scale Operations & Programs
Kubelt
Supervisor job in San Francisco, CA
A leading technology company is seeking a seasoned PMO Lead to manage global partner lifecycle programs operating at scale. This role requires 6-8+ years of experience in operations management, strong collaboration with Product teams, and excellent communication skills. The PMO Lead will drive program improvements and operational efficiencies while engaging with diverse stakeholders across various markets.
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$93k-163k yearly est. 3d ago
Data Operations Lead for Frontier AI Safety
Globalsouthopportunities
Supervisor job in San Francisco, CA
A leading AI-focused company is seeking a Data Operations Manager to lead scalable data systems that influence AI model capabilities. The role requires a minimum of 3 years of experience in operations and strong project management skills. The ideal candidate will have familiarity with data analysis tools such as SQL and Python, and a passion for AI safety. They will own the data strategy, partner with research teams, and ensure high-quality data collection and management, all while working in a hybrid model with at least 25% in-office presence.
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$93k-163k yearly est. 2d ago
Global Community Operations Lead - San Frqancisco
Plaud
Supervisor job in San Francisco, CA
About the role
This role leads the global community function, ensuring a high-quality, scalable, and customer‑centric community experience. The Community Lead manages and develops the community team, sets strategy and performance metrics, and acts as the voice of the customer across the organization. By partnering closely with Product, Engineering, and Marketing, this role transforms community insights into meaningful product and business impact while fostering strong user advocacy.
What you will do
Lead, mentor, and develop a high‑performing community team, ensuring consistent quality and best practices
Define, track, and report community KPIs to drive engagement, efficiency, and continuous improvement
Oversee day‑to‑day community operations, including moderation standards, coverage, and escalations
Represent the voice of the customer by synthesizing feedback into actionable insights for product teams
Design and execute community programs, launches, and initiatives that deepen user engagement
Scale community advocacy by empowering power users and optimizing tools, processes, and workflows
Skills, qualifications and experience we look for
5+ years in community, customer ops, or customer success, with 2+ years leading teams in fast‑moving environments
Strong track record of setting goals, owning metrics, and turning data into clear, actionable insights
Clear, confident communicator who can break down complex or technical topics for any audience
Calm and empathetic escalation owner, trusted to handle sensitive issues and drive resolution
Proven collaborator who works closely with Product, Marketing, and Engineering to ship better experiences
Passionate about building inclusive, engaged communities using modern platforms, tools, and workflows
What we offer
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud's long‑term success.
High‑Impact Environment Work in a fast‑moving, product‑driven environment where your ideas directly shape the future of AI productivity.
Cutting‑Edge AI Tools for Productivity Access to best‑in‑class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best‑in‑Class Equipment Choice of top‑spec laptops, high‑performance workstation setups, and cutting‑edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Medical & Insurance Coverage Comprehensive benefits to protect our employees' financial security, physical health, and long‑term growth. Medical insurance and WICA coverage for all full‑time employees.
About Plaud Inc.
Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note‑taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next‑generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
Plaud Inc. is a Delaware‑incorporated, San Francisco‑based company pushing the boundary of human‑AI intelligence through a hardware‑software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit ******************** and follow along on Instagram, X, Facebook, LinkedIn and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
Plaud is a bootstrapped, skyrocketing, profitable company with a $250 M revenue run rate achieved in just three years.
Define the next‑gen paradigm for human‑AI interaction.
Gain exposure to cutting‑edge AI for Pro tools and play a direct role in our global expansion.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market‑competitive compensation, global exposure, and a vibrant, creativity‑fueled work atmosphere.
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$93k-163k yearly est. 3d ago
Disputes & AI Operations Leader
Casap
Supervisor job in San Francisco, CA
A leading fintech startup in San Francisco seeks a Head of Disputes & AI Operations to lead their dispute strategy. This pivotal role requires 8+ years of experience in disputes and strong leadership capabilities. The successful candidate will optimize AI-driven workflows, define best practices, and improve customer outcomes. This is an excellent opportunity for an experienced professional dedicated to operational excellence and customer success.
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$93k-163k yearly est. 3d ago
Air Ops Launch Lead - Healthcare SaaS
Commure Incorporated
Supervisor job in Mountain View, CA
A healthcare technology company in Mountain View, CA is seeking a Senior Operations Manager to oversee customer onboarding and operational implementations. This full-time role requires hands-on collaboration with Engineering and Product teams to ensure smooth transitions for new clients. The ideal candidate has over 3 years of experience in operations or project management, particularly in SaaS or HealthTech. The candidate will drive process optimization and develop scalable launch strategies to accelerate customer value.
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$93k-161k yearly est. 5d ago
Security Operations Lead - Healthcare AI
Hippocratic Ai
Supervisor job in Palo Alto, CA
A healthcare AI company in Palo Alto is seeking a Head of Security Operations to oversee security strategy and team management across infrastructure and product. The ideal candidate will have over 10 years of experience in security operations, particularly in regulated environments, and a strong understanding of security monitoring tools. This role requires effective communication with senior leadership and the ability to operate in high-stakes contexts.
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$93k-161k yearly est. 1d ago
Human Data Lead, AI Safety Data Operations
Metr
Supervisor job in Berkeley, CA
A nonprofit research organization in Berkeley is seeking a Human Data Lead to oversee various human data collection efforts. You will work closely with researchers, design systems, and manage data campaigns, ensuring high-quality evidence about AI capabilities. The role requires a strong background in operations and project management, as well as proficiency in Python. The position is onsite, emphasizing collaboration and diversity in hiring.
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A leading manufacturing company in Union City is seeking a Director of Manufacturing to shape manufacturing strategy and management. This role requires a blend of technical expertise, strong leadership, and the ability to manage a dynamic production environment. You will oversee operations, develop strategies, and ensure quality while fostering a culture of continuous improvement. The ideal candidate has a background in industrial engineering and experience in short-run manufacturing.
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$93k-162k yearly est. 5d ago
SOC Operations Review & Maturity Lead
Labelbox 4.3
Supervisor job in San Francisco, CA
A technology firm in San Francisco is seeking a SOC Manager to evaluate detection workflows and incident response processes. The ideal candidate will have experience in SOC operations and a strong understanding of detection engineering. Responsibilities include reviewing alerts, evaluating incident response quality, and identifying gaps in logging and detection coverage. This role offers competitive hourly compensation of $40 to $60 and requires effective analytical writing and documentation skills.
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$40-60 hourly 5d ago
Branch Operations Lead - Elevate Client Banking Experience
Jpmorgan Chase & Co 4.8
Supervisor job in Tiburon, CA
A leading financial institution is looking for a Branch Operations Lead in Tiburon, California. In this role, you'll ensure efficient branch operations, support a welcoming atmosphere, and engage clients with care and understanding. You will also lead the team in handling client transactions and introducing self-service options. If you have 1+ years in retail banking and strong organizational skills, we encourage you to apply. Training will be provided, and the role may require travel for meetings and training sessions.
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$110k-145k yearly est. 4d ago
Global Mission Execution Leader - 24/7 USV Ops
Saildrone, Inc. 4.1
Supervisor job in Alameda, CA
A pioneering maritime technology firm in California is seeking an experienced Head of Mission Execution to oversee operational delivery of unmanned surface vehicle missions. This strategic role entails managing global operating teams, driving customer satisfaction, and optimizing fleet performance. Ideal candidates will have extensive maritime leadership experience and a proven track record in technical fleet management. Competitive compensation and comprehensive benefits are offered.
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$62k-115k yearly est. 1d ago
Operations Leader for Youth Basketball Academy
Esface Inc.
Supervisor job in Redwood City, CA
A dynamic youth sports academy is seeking a Head of Operations in Redwood City, California. The role involves managing operations staff and implementing systems for high standards in service delivery. The ideal candidate has over 3 years of experience in operations management, excellent communication skills, and proficiency in operational tools. This full-time position offers an annual salary range of $83K-$95K, with opportunities to impact youth development through sports.
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$83k-95k yearly 4d ago
Auto Glass Operations Leader - San Diego
Mobile Auto Solutions, LLC 4.4
Supervisor job in San Diego, CA
A prominent auto glass service provider is seeking an Auto Glass General Manager in San Diego, CA. This role involves leading a team of technicians to ensure high-quality glass repair and replacement services while managing inventory and achieving sales goals. Candidates should have at least 5 years of experience in the auto glass industry and strong leadership skills. The position offers full-time hours, benefits, and a compensation range of $69K-$75K.
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$69k-75k yearly 4d ago
Global Operations Leader - Optics & Precision Manufacturing
Mloptic Corp
Supervisor job in San Jose, CA
A global manufacturer of precision optics is seeking a Director of Operations based in the U.S. This role will focus on optimizing operational efficiencies and managing facilities, with responsibilities including project management and process refinement. The ideal candidate will have over 10 years of operations experience in optics or precision instruments and possess excellent communication skills. This position requires 50% travel to global facilities.
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$91k-135k yearly est. 3d ago
Associate Jewelry Production Manager
Sophie Buhai
Supervisor job in Los Angeles, CA
Sophie Buhai is a modernist jewelry brand based in Los Angeles, California. The brand is carried in top specialty stores throughout the world.
Sophie Buhai is hiring an Associate Production Manager to join its jewelry production team
.
The Associate Manager will support the production of all wholesale, e-commerce, and retail orders for the brand's jewelry, objects, and hair collections.
Primary Responsibilities:
Provide key, hands-on management of all stages of the production process, including procurement, receipt, quality control, and allocation of all products and components.
Maintain close communication with jewelers and vendors, including regular in-person visits to downtown Los Angeles and other areas in Los Angeles.
Management of purchasing and production tracking databases.
Assistance with development of new collections and styles.
Assist Production Director with management of production department.
Work closely with all company departments, including production, sales, and e-commerce, to facilitate production needs and provide production support.
Assistance with other production and company activities as needed.
Preferred Qualifications:
At least 3-4 years of experience working in jewelry and/or apparel production
.
Extremely organized and detail oriented.
Proficiency in Google Workspace programs.
Strong database management skills, including proficiency in excel-based programs.
Los Angeles-based.
Valid California driver's license and access to own vehicle for business driving as needed.
Ability to multitask, prioritize, and work in a fast-paced environment with a positive, proactive attitude.
Benefits:
Health benefits
Retirement benefits
Paid time off
Paid company holidays
Jewelry allowance
To apply, please email resume and cover letter detailing interest and relevant experience to
***********************
.
$66k-115k yearly est. 1d ago
Head of Manufacturing
Arinna 3.6
Supervisor job in San Francisco, CA
Arinna is building the energy core of Space 3.0 and frontier tech. We're pioneering ultra-light, power-dense solar platforms based on next-generation 2D semiconductors, enabling a step-change in how and where solar power can be deployed - from satellites and high-altitude aircraft to lunar and Martian infrastructure. Spun out of Stanford University, Arinna combines breakthroughs in materials science, device physics, and scalable manufacturing to deliver the most power-efficient and lightweight solar technology ever built. With over $370M in LOIs/off-take agreements and a clear roadmap from pilot (2026) to gigawatt-scale production by 2030, we're on a mission to power the next generation of space and terrestrial systems. We're backed by leading deep-tech investors and advised by industry pioneers. Our headquarters and pilot facility are in South San Francisco, CA, where we're scaling our team across R&D, manufacturing, and systems integration.
About the role
The Head of Manufacturing will be one of Arinna's first technical leaders and a key contributor to the design and scale‑up of our coating processes. You will transform lab‑scale ink formulations into uniform, functional thin films that form the foundation of Arinna's photovoltaic architecture. Your work will center on developing and optimizing slot‑die, blade, and related coating methods for solution‑processed semiconductors and charge‑transport layers. You'll collaborate closely with materials and device teams to link film quality to photovoltaic performance and guide the transition from R&D to pilot‑line production.
What You'll Do
Develop, refine, and scale solution-based coating protocols (slot-die, blade, micro-gravure, etc.) for multilayer PV films.
Translate ink formulations into high-quality coatings with controlled wetting, drying, thickness, uniformity, and continuity.
Characterize thin films for their optical (UV/Vis, ellipsometry, etc.), electrical (4-point probe, Hall effect measurement, kelvin probe, IV, etc.) and physical (AFM, SEM, profilometry, etc.) properties to guide process optimization.
Study the influence of ink chemistry and rheology, substrate surface energy and ink wetting, drying kinetics, and post‑deposition processing on film continuity and performance.
Collaborate with device and materials teams to link material inputs and deposition parameters to photovoltaic metrics (Jsc, Voc, FF, stability, etc.). Help design and scale experimental setups - including deposition/drying systems (IR/convection drying, air-knife systems, and web handling, etc.) as well as film characterization systems.
Document process parameters, yield data, and continuous-improvement learnings in a reproducible framework.
Contribute to safety, workflow, and process documentation as Arinna scales toward pilot‑line production.
Qualifications
M.S. or Ph.D. in Materials Science, Chemical Engineering, Applied Physics, or related field.
5+ years of hands‑on experience with solution‑processed thin‑film deposition (slot-die, blade, spin, or similar).
Proven ability to produce continuous, uniform thin films (
Strong understanding of wetting, viscosity, solvent systems, and drying kinetics in thin‑film processing.
Experience with photovoltaic or semiconductor thin‑film materials strongly preferred.
Familiarity with scaling processes from lab to pilot and integrating process control and in‑line metrology.
Comfort working in a startup R&D environment - self‑driven, experimental, and hands‑on with equipment.
Excellent communication and data documentation skills; ability to work cross‑functionally with materials, process, and device teams.
Experience leading high‑performing technical teams.
What Defines Success at Arinna
Excellence in Execution: You bring rigor, precision, and attention to detail to every experiment.
Collaborative Energy: You elevate those around you through positive engagement and open communication.
Candor and Trust: You communicate with clarity and integrity to enable faster iteration and collective learning.
Curiosity and Adaptability: You embrace the unknown as an opportunity to explore, experiment, and improve.
Mission Focus: You are motivated by impact and driven to help build technology that advances the clean energy future.
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$76k-116k yearly est. 1d ago
Cyber Threat Intelligence Team Lead
Control Risks 4.8
Supervisor job in San Francisco, CA
The Cyber Threat Intelligence Team Lead will play a pivotal role in building and leading a world-class Cyber Intelligence program for a major client of Control Risks. This role will be responsible for developing the strategy, building out capabilities, and leading a team of security professionals to proactively detect, triage, and respond to cyber threats.
This position provides technical direction and administrative oversight on all cybersecurity matters, ensuring the protection of the client's systems, networks, and data. The Manager supports a strong first line ownership model by partnering with technology and business stakeholders to embed security into planning, development, and operational activities.
Responsibilities
Working closely with client stakeholder, build, manage, and scale a Cyber Threat Intelligence Team from the ground up.
Lead on Developing Standard Operating Procedures for threat intelligence activities, taking into account specific client activities and stakeholders, such as tooling, reporting lines, and out of hours incidents.
Lead on managing most severe and critical cyber security incidents including supporting incident responders with reporting, updates and investigations to aid incident response and crisis management in a timely, accurate and professional manner.
Train, and mentor threat intelligence analysts, engineers, and threat hunters.
Establish operational processes, escalation paths, and playbooks.
Oversee the triage of cyber events, ensuring rapid identification, investigation, and remediation.
Manage incident response activities, coordinating across IT, Legal, Risk, and other stakeholders.
Develop metrics, KPIs, and reporting to measure SOC effectiveness.
Lead proactive threat hunting operations to identify potential compromises and undetected malicious activity.
Integrate threat intelligence into SOC workflows and leverage intelligence to inform response and prevention strategies.
Evaluate and optimize the client's technology stack (SIEM, SOAR, EDR, threat intelligence platforms, etc.).
Drive continuous improvement of detection rules, automation, and response capabilities.
Recommend emerging tools and processes to enhance maturity.
Conduct regular check-ins, provide coaching and feedback, manage performance reviews and improvement plans, and support career development with the members of your team.
Serve as the main liaison between team members and ECS program management team, ensuring timely program and personnel updates and controlling quality on client deliverables.
With the support of the Talent Acquisition team, participate in hiring processes ensuring team resourcing aligns with client expectations and program needs.
Lead onboarding tasks (e.g., joiner tickets, scheduling, equipment, success plans), manage offboarding logistics and leaver tickets, and ensure operational continuity.
Manage team schedules, approve PTO, ensure timesheet compliance, and maintain a consistent high-quality service to the client.
Working closely with the ECS program management team, align on overall program strategy and priorities to create clear, actionable, team deliverables.
Qualifications
10-12 years of experience in cybersecurity, cyber threat intelligence, or cyber security operations.
Leadership in a threat intelligence environment a plus.
Ability to distil highly technical information into more business centric, risk orientated language for presentation to senior leadership.
Experience with: Splunk (or other event monitoring capability), Crowdstrike, RecordedFuture, MS sentinel, SentinelOne, OpenCTI, MISP, Proofpoint.
Deep knowledge of incident response, digital forensics, malware analysis, and threat intelligence.
Hands‑on experience with SOC technologies such as SIEM, SOAR, EDR, IDS/IPS, and log management tools.
Strong understanding of MITRE ATT&CK framework, NIST Cybersecurity Framework, and industry best practices.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications preferred: CISSP, CISM, GIAC (GSOM and GCTI), or equivalent.
Benefits
Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
The base salary range for this position is $160,000-185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.
Control Risks is committed to a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit **************
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