The idea candidate will oversee safe and proper manufacturing of the company's products. In order to do this, the candidate will troubleshoot issues, ensure the efficient day to day operations of the company, and coordinating a team of production employees to make sure that consistent and quality goods are constantly being produced.
Responsibilities
Ensure the machinery is functional
Make sure that the products and machinery are in line with regulatory standards
Lead team members Track metrics
Qualifications
Bachelor's degree, Associates Degree, or equivalent experience
5+ years of experience
Act independently
Strong communication skills
$47k-73k yearly est. 17h ago
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Production Supervisor
Ajulia Executive Search
Supervisor job in Cleveland, OH
Responsibilities:
Collaborate with Quality to maintain superior product quality and ensure full compliance with food safety standards.
Work closely with Maintenance to maximize line uptime through effective preventive and reactive maintenance planning, using CMMS (MaintainX) for work orders and PMs.
Engage with OEMs to troubleshoot equipment issues and improve performance to meet targeted operating rates.
Build and manage a high-performing team through hiring, coaching, feedback, accountability, and performance reviews aligned with company standards.
Comply with all housekeeping practices, OSHA requirements, health regulations, safety procedures, GMPs, and Food Safety Policies.
Oversees, supports, and develops a team of 20-30 employees to ensure timely production of high-quality products.
Provides break coverage as needed and verifies proper equipment operation.
Lead the Bites department through multi-year expansion, commissioning new equipment and adding shifts to increase productivity, yield, and quality while reducing costs.
Establish and sustain a lean/continuous improvement culture using data-driven insights; lead initiatives that support departmental goals.
Partner with the Production Manager to meet customer demand while keeping finished goods inventory at optimal levels.
Coordinate with the Supply Chain Manager to secure raw materials for scheduled production while minimizing inventory.
Other duties as assigned.
Required Experience:
High School Diploma or GED required.
5 years of experience in a food production environment.
Minimum 3 years leadership experience.
Knowledge of food safety practices.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
401K
Relocation Assistance
Paid Time Off
Direct Hire
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.
$47k-73k yearly est. 17h ago
Production Manager
Brighton Solutions, Inc. 4.4
Supervisor job in Cleveland, OH
Brighton Solutions is partnering with a high-volume operations facility to hire a Production Manager to lead front-line production teams and ensure daily output meets quality, safety, and performance expectations.
This is a hands-on leadership role focused on execution - ideal for a working supervisor or manager with experience in production, laundry, manufacturing, or similar environments.
Pay & Schedule
Estimated base salary: $42,000-$48,000
Full-time, on-site role
(Final compensation based on experience)
What You'll Do
Supervise day-to-day production operations, including receiving, processing, and distribution
Lead and train hourly employees to meet quality, safety, and productivity KPIs
Monitor workflow, staffing levels, and schedule adherence
Document performance issues and support coaching and corrective actions
Complete shift and weekly production reports
Assist with inventory checks and inspection of materials
Maintain a clean, safe, and compliant work environment
What We're Looking For
3-5+ years of supervisory experience in production, laundry, manufacturing, or logistics
Strong floor leadership and communication skills
Ability to lead teams in a fast-paced, deadline-driven environment
Comfortable training new hires and managing performance
High school diploma or associate degree preferred
Basic proficiency with Microsoft Office
Reporting Structure
Reports directly to the Operations / Plant Manager
$42k-48k yearly 2d ago
Sanitation Supervisor - Day Shift
Judge Direct Placement
Supervisor job in Parma Heights, OH
Job Title: Sanitation Supervisor (Weekend Shift)
Shift: Thursday - Sunday, 6:00 AM - 4:30 PM
Judge Direct Placement is working with a large food manufacturer seeking a supervisor over their weekend sanitation crew to ensure a clean and safe food processing environment. You'll be responsible for supervising the team, executing the sanitation schedule, and enforcing safety and quality standards. This is a critical role for maintaining compliance and preparing the facility for production.
Responsibilities:
Supervise & Train: Lead, mentor, and schedule the sanitation team. Train new hires on proper cleaning techniques and safety protocols.
Execute Sanitation Program: Oversee all cleaning and sanitation activities. Ensure tasks are completed according to the Master Sanitation Schedule (MSS) and company standards.
Ensure Compliance: Enforce all safety procedures, including Lockout/Tagout (LOTO) and proper use of Personal Protective Equipment (PPE). Maintain detailed sanitation records and prepare for internal and external audits.
Manage Resources: Oversee the proper use and handling of chemicals. Manage cleaning supplies and equipment inventory.
Collaborate: Coordinate with production and quality assurance teams to ensure a smooth transition between sanitation and operations.
Qualifications:
3+ years of experience in sanitation, with at least 1-2 years in a leadership role.
Strong knowledge of GMPs, HACCP, and SSOPs.
Familiarity with sanitation chemicals and equipment.
Ability to work the required weekend shift and overtime as needed.
Physical ability to stand for long periods and lift up to 50 lbs.
$46k-73k yearly est. 1d ago
Logistics and Distribution Supervisor
Ppg Architectural Finishes 4.4
Supervisor job in Cleveland, OH
The Logistics and Distribution Supervisor is responsible for overseeing the coordination of daily material movement in and out of the plant within a fast-paced manufacturing environment. This role ensures the efficient flow of materials from receiving through production to shipping, while leading and developing a team of material handlers. The supervisor will coordinate shuttle services and expedite processes to support customer requirements, prioritizing safety, quality, delivery, and inventory accuracy. You will report to the Warehouse Manager and be based out of the Cleveland facility.
Key Responsibilities:
Oversee end-to-end material flow management throughout the facility, including receiving, staging, supermarkets, production support, and outbound shipments.
Lead, coach, and develop a team of material handlers to achieve operational excellence and maintain high standards of safety and quality.
Coordinate shuttle operations and expedite material movements to meet customer demands and production schedules.
Partner closely with production, planning, inventory, and quality teams to ensure materials are available and aligned with daily production schedules.
Monitor and maintain inventory accuracy through effective material handling and documentation practices.
Implement and enforce safety protocols to ensure a safe working environment for all team members.
Qualifications:
Proven experience (3+ years) in logistics, distribution, people management or material handling supervision within a manufacturing environment.
Strong leadership skills with the ability to motivate and manage a team effectively with excellent organizational and problem-solving abilities.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$70k-102k yearly est. Auto-Apply 13d ago
Customer Service Supervisor
Applied Medical Technology 4.3
Supervisor job in Brecksville, OH
Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Position Summary:
Supervise, train and support all customer service representatives.
This position is 100% on-site in Brecksville, OH.
Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned.
Manage and train customer service reps.
Obtain extensive knowledge of AMT's product line and company policies.
Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc.
Troubleshoot/problem solve with customers via phone and email.
Obtain feedback from customers regarding product and service performance.
Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers.
Perform annual performance reviews of all CS reps.
Collaborate with other departments to resolve complex issues and improve processes.
Must be a team player with excellent communication skills.
Handle daily invoicing.
Conduct regular team meetings to share updates, provide coaching, and reinforce service goals.
Run ERP system reports and work closely with the finance department for credits and setting up new accounts.
Handle escalated customer issues with professionalism and resolution-focused communication.
Maintain and update accounts in the ERP system.
Prepare and present reports on team performance, customer satisfaction, and service trends.
Monitor performance metrics, call quality and response times to ensure service excellence.
Foster a positive and customer-centric culture within the team.
Supervise, train, and mentor a team of customer service representatives.
Other duties as assigned.
Supervisory Responsibilities:
Supervise, train and support all customer service representatives.
Requirements
Minimum Qualifications:
Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred).
Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role.
Strong interpersonal and communication skills, both verbal and written.
Proven ability to coach, motivate, and lead a team.
Excellent problem-solving and conflict resolution abilities.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word.
Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Microsoft Dynamics is a plus but not required.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: Telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
401k: AMT matches 100% of your contribution, up to 3% of your salary.
Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
Family-oriented, Positive Working Environment
Discretionary Yearly Raises
On-site Vending & Gym
Annual Employee Appreciation Picnic
Tuition Reimbursement
Employee Referral Bonus Program
Employee Assistance Program
$29k-41k yearly est. 54d ago
Business Office Supervisor
Case Western Reserve University 4.0
Supervisor job in Cleveland, OH
Strong Internal Identified A strong internal candidate has been identified. Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under general direction, the Business Office Supervisor reports to the director and assistant directors and is responsible for administrative, finance and business operations for the Animal Resource Center (ARC), to provide administrative support to the department. The business office supervisor will lead the other department assistants and will assist with overall financial operations in collaboration with the Administrative Manager. Duties include assistance with purchasing, billing, cost containment, cost accounting, balancing budget and weekly attendance review.
This position is subject to compliance regulations of the Animal Welfare Act, Public Health Service Policy, AAALAC guidelines, the State of Ohio Veterinary Practice Act, Federal Drug Enforcement Administration regulatory guidelines, US Food and Drug Administration Center for Veterinary Medicine regulations and other applicable regulatory guidelines. The Animal Resource Center is an essential division to research conducted within Case Western Reserve University and specifically by the School of Medicine.
ESSENTIAL FUNCTIONS
* Independently address all account inquiries from financial authorized users, and other university departments related to account management, purchasing, billing, cost containment, cost accounting and budgeting. Provide administrative leadership for administrative operations in collaboration with the Assistant Director for ARC Operations. Has the authority to make exceptions to the policy under certain circumstances and escalate matters to the assistant director as required. (20%)
* Supervise clerical and reception staff, ensuring a welcoming service center environment is provided to university staff and visitors. (15%)
* Process complex and highly confidential information which includes department accounts, financials, and audit transactions to assure policy and regulatory compliance. Process the monthly close, auditing and follow up of accounts receivable. (10%)
* Assist with the management of accounts payable functions, including P-card and Smart Cart transactions. Maintain accurate and up-to-date records for purchases and reconcile P-card statements. (8%)
* Relay information on sensitive matters to constituents, external or within the university as the assistant liaison for the ARC with the School of Medicine and the university regarding any financial operations. (8%)
* Assist in preparing budgets, reconcile monthly expense statements, budget analysis/ forecasting, expense reports. Will be responsible for submission of Travel and Expense reports. (6%)
* Provide coverage of the operations for animal procurement. Facilitate communications between the principal investigators/ research staff, vendors, and university administration. Place orders with vendors. Create and maintain detailed records of over $100,000 monthly spend via software solutions. (6%)
* Ensure the department maintains compliance to university policies and other regulatory guidelines regarding purchasing and inventory. (6%)
* Coordinate and oversee the ARC employee Occupational Health Program which includes annual safety training, respirator training, TB and Rabies testing and Hearing Conservation. (8%)
* Maintain confidential records which include department financials and personnel files. Weekly preparation and review of employee attendance data entry. (7%)
NONESSENTIAL FUNCTIONS
* Perform inventory census scanning and census reporting. Review census reports for errors and correct inventory issues. (2%)
* Administer the receipt of control and prescription drugs from vendors. Verify and log drug ownership in accordance with Case Western Reserve University policy and federal regulations. Maintain drug security until drug is moved to proper holding location. (2%)
* Perform other duties as assigned. (2%)
CONTACTS
Department: Continuous contact with the director, and Assistant Directors, ARC department assistants, training and compliance staff, clinical veterinarians, veterinary technicians, husbandry and facility managers, and animal care staff.
University: Frequent contact with investigators and research staff, and department administrative staff. Regular contact with the School of Medicine Management Center including Finance and Planning staff, and with University Procurement and Distribution Services staff.
External: Continuous contact with vendors
Students: Infrequent contact.
SUPERVISORY RESPONSIBILITY
Supervision of 2 department assistant staff employees. Oversee general operations of clerical staff.
QUALIFICATIONS
Education and Experience: Bachelor's degree in accounting and prefer related experience; OR Associate's degree and 2 to 3 years of related experience OR High school education and 5 years of related experience.
REQUIRED SKILLS
* Knowledge of accounting principles and practices. Ability to use mathematics to solve problems.
* Working knowledge of complex administrative practices and procedures.
* Familiarity with animal research and general research protocols a plus.
* Familiarity with animal research or related regulations and guidelines is preferred.
* Professional and effective verbal and written communication skills.
* Strong interpersonal skills: ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals outside the university.
* Strong organization skills: ability to multi-task, prioritize, and meet deadlines. Must demonstrate time-management, efficiency and attention to detail and accuracy.
* Excellent administrative skills: ability to maintain effective working relationships and address the potential and current needs of the department.
* Ability to lead, train, work with, elicit cooperation from, and maintain awareness of communication and learning styles of individual staff members.
* Ability and willingness to learn and apply new ideas, processes, policies, functions, etc. Must be highly motivated and a self-starter. Must demonstrate the ability and willingness to learn and become familiar with policies, regulations, procedures and practices within the ARC.
* Ability to work effectively independently and collaboratively within a team.
* Ability to work with sensitive information and maintain confidentiality.
* Ability to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations.
* Proven ability to follow-through on assigned projects and provide timely follow-up as needed.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access), database applications for database management, and with internet navigation. Ability to learn and apply software programs and applications as needed.
* Willingness to learn and utilize Artificial Intelligence (AI).
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
General office environment. The employee will perform repetitive motion using computer mouse and keyboard to type. Will conduct work in an animal research facility as needed. This position may have direct or indirect contact with animals, including rodents, rabbits, dogs, cats, pigs, sheep, goats, and non-human primates. This position may have direct contact with or have exposure to the following hazards: bloodborne pathogens, chemicals, infectious agents, select agents, radioactive materials, X-ray, human blood and tissue, animal blood and tissue, and formaldehyde. May be required to use personal protective equipment, including standard lab coat, gloves and safety glasses when appropriate. This position requires baseline evaluation of hearing and vision. This position may require the use of a respirator. This position may be required to drive or travel to satellite facilities at MetroHealth Medical Center and the VA Medical Center, as well as transport biohazardous waste including clinical samples, human blood or tissue, animals, contaminated equipment, etc. This position is subject to an FBI check and fingerprinting.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Operations Supervisor is responsible for planning, organizing, and supervising daily production activities, and ensuring that products are delivered in accordance with Customer requirements, while complying with applicable company, quality, and regulatory standards. The supervisor will train and coach production employees in creating and sustaining a lean culture aligned with the company's Vision, Mission and Values. By utilizing key leadership principles of respect, humility, and leading by example, the supervisor will create a positive work environment by engaging employees in the continuous improvement of Safety, Quality, Delivery and Cost initiatives.
Shift Hours: Monday - Thursday 7:00 PM - 5:30 AM
What You'll do as a Operations Supervisor
* Ensures attainment of daily/weekly of production plan by ensuring communication between the cells / shifts, sharing best practices, prioritizing countermeasures among production cells and ensuring proper job performance of all team members.
* Meets Customer needs through creative solutions. Responds with a sense of urgency and aligns activities, focusing on the needs and requirements of the Customer.
* Ensures immediate response to abnormalities through identifying, documenting, and segregating nonconforming material. Monitors operational status on all equipment/tools including calibration and certification, escalates as needed.
* Facilitates a safety culture, performs safety audits to ensure proper use and condition of Personal Protective Equipment (PPE), machines, and safeguards, trains individuals on safety procedures and expectations, leads investigations of near misses / incidents and facilitates the implementation of safety and ergonomics improvements.
* Drives optimum employee performance, talent and talent development. Provides growth, training, and development opportunities to employees. Drives results through effective coaching, and counselling of staff and setting meaningful and measurable goals.
* Champions' idea generation system across departments through providing support to team members in generating and implementing ideas. Ensures idea generation board is updated and best ideas implemented are presented weekly to facility management.
* Evaluates performance and escalates needs through proper managing and coaching of team members in relation to SQDC board meetings and daily standard reports (daily production, material requirements, etc). Drive attainment of and improvements in safety, quality, delivery, and cost (SQDC) performance.
* Executes, audits, and drives continuous improvement of 5S in department according to STERIS standards. Challenges current state, seeking opportunities to make incremental improvements daily and identifying solutions to remove waste from production activities.
* Screens and selects qualified individuals for positions, conducts performance reviews, determines salary adjustments, work schedules, promotions, training, and effectively addresses employee relations situations and manages conflict.
* Teaches, coaches, and leads problem-solving methodologies and tools to improve safety, quality, delivery, and cost (SQDC) performance. Provides daily coaching of Team Leaders and
* Operators on job duties and explanations of the "why" behind Lean principles and tools. Covers Team Leader absences to maintain the flow and efficiency of the work area.
The Experience, Skills, and Abilities Needed
Required:
* Associate Degree; High School Diploma or GED, and 8 years of experience in manufacturing operations in lieu of a degree.
* 4+ years of manufacturing operations experience.
* 3-5 years of supervisory or leadership experience.
Preferred:
* Experience with a medical device or regulated environment.
* Certified Weld Inspector (CWI).
* Formal Weld Training.
* Experience with welding equipment.
* Experience working within a lean environment.
* Hands-on experience in an MRP systems environment.
Other:
* Demonstrates effective communication with internal and external Customers, with the proven ability to show tact and diplomacy while working with others in a variety of situations.
* Demonstrates the ability to make sound and accurate judgments; includes appropriate people in the decision-making process; makes timely decisions.
* A responsible self-starter, someone who is proactive and who exemplifies a positive attitude.
* Demonstrated team-building and coaching skills.
* Demonstrated ability to work effectively and drive results in a fast-paced environment with multiple priorities.
* Proficient in computer skills, including Microsoft Office applications.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added holidays
* Excellent Healthcare, Dental and Vision Benefits
* Long/Short Term disability coverage
* 401(k) with company match
* Maternity & Paternal Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued educations programs
* Excellent opportunities for advancement and stable long-term career
Pay range for this opportunity is $67,362.50 - $87,175.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
$67.4k-87.2k yearly 42d ago
Supervisor/Therapist-School Services (Licensed Mental Health Therapist)-Cuyahoga County
3500 Carnegie
Supervisor job in Cleveland, OH
Your story. Our mission. A perfect match.
Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives-with compassion and respect-we ultimately empower them to take steps towards a healthier future.
The Pay:
Salary Pay: $$54,200 -$$67,700 an annually- (Depending on experience, license, knowledge and education).
Essential Functions
Provides direct supervision to assigned staff, including by not limited to: guidance and direction of assigned work, assist in hiring of new staff, training, motivating, and evaluating personnel, provide or coordinate staff training, work with employees to correct deficiencies, and implement discipline procedures.
Performs related administrative responsibilities; reviews and maintains monthly/quarterly related reports, records, and other documents; responds to emails and phone calls timely; attends and provides various trainings and meetings; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies and/or supportive services as necessary.
Assures fiscal accountability of all assigned programs and services to include enhancement and maintenance of organizational and cross functional agency processes that impact and are impacted by assigned programming. Assists in the development of realistic budgets, assisting the Finance Department in assuring that assigned services are adequately documented and that billing requirements are met, working pro-actively to assure budget compliance, and taking immediate action to resolve fiscal problems should they occur. Exhibits and demands care and competence in managing agency resources.
Develops detailed project plans and Logic Models to clearly define and monitor program goals and agency strategic initiatives. Adapts programs and services to enhance this agencies ability to serve the needs of the community.
Ensures the integrity of program and service delivery, compliance and evaluation and moves to adapt programs/services as compliance standards change in an effective and efficient manner. Ensures compliance with internal standards and goals, all contract/grant specifications, as well as licensing, regulatory and accreditation standards including but not limited to ODJFS, ODE, County, Council on Accreditation, EAGLE Accreditation, NAEYC, SUTQ, State/County HMG, Medicaid, and ODMH. Ensures all Local, State, Federal and GAAP laws and regulations.
Assumes a leadership role in the interpretation and support of agency policies (including HR, PR and Communications), implementation of industry best practice standards throughout assigned programs, aiding in the development/implementation of program outcome measures to ensure quality service implementation.
Develops a therapeutic relationship with each client. Provides individual, group or family therapy as needed.
Maintains on-going frequent contact with agency Care Manager assigned or with client's parents in order to keep them updated on progress and provides minor case management function if Care Manager is not assigned
Assumes a strong advocacy role for clients and makes recommendations for clinical and support services needed upon discharge
Effectively interface with and influence all levels of the agency and external organization.
May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes.
Maintains minimal productivity level and the confidentiality of client or collateral interaction within Agency defined standards.
Maintains reliable attendance.
Exhibits positivity, flexibility and a willingness to take on new responsibilities as requested or required.
Demonstrates positive leadership, promote a team-based work environment and present the Agency in the most positive light with all internal and external contacts.
Required Skills/Abilities:
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins within and outside of the Agency.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computer literacy skills, including Windows applications, Microsoft Office Suite, and basic database usage, as well as moderate level typing and the ability to operate computerized office equipment.
Strong critical thinking and communication skills to problem solve and interact verbally with staff, representatives from outside agencies and families.
Ability to delegate, manage people, and evaluate staff and programs.
Exceptional customer service skills as work is generally performed in an office setting.
Excellent problem solving, time management, organizational skills and attention to detail.
Performance/Physical Requirements
:
Work environment is based in the community and can include an agency office, school-based setting, childcare facilities or client's homes and consists of walking, standing, bending, stooping, lifting up to 30 lbs. and remaining in a stationary position 50% of the time.
Works flexible hours, which can include days, evenings, and weekends, as desired to meet the needs of clients and the OhioGuidestone and is available for crisis management by phone.
Must be able to drive frequently due to work varying work environments including agency office, school based, community-based locations which may include participant homes in various communities.
Qualifications:
Master's degree in Social Work or related training in Psychology or Counseling with an Ohio LISW-S or PCC-S required. LISW-S or PCC-S with 3 years post independent license experience preferred.
Experience with Electronic Health Records (EHR), Evolv preferred.
Must have a valid Ohio Driver's License with a safe driving record and valid insurance.
Ability to take and pass a physical exam and drug screening.
Employment is contingent upon clear results of a thorough background check.
Benefits include:
NEW higher pay rates
Clear career ladder for development path in various roles
Competitive medical benefits including options for employee, family or employee + children!
Free CEU trainings
10 paid holidays; three are exchangeable
Flexible work schedules to support work/life balance
Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
401(k) with employer match option
Employment Assistance Program (EAP)
Mileage reimbursement
Free licensure supervision
Recognition and rewards
*Funding sources may require OhioGuidestone to hire an advanced degree.
At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.
$54.2k-67.7k yearly 12d ago
Manufacturing Supervisor 3rd shift
Swagelok 4.8
Supervisor job in Solon, OH
**Shift:** 3rd shift **City:** Solon Swagelok, Northeast Ohio, USA Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development.
We strive to be a company where we all can do our best work with a true sense of purpose and belonging.
**Be** Connected. **Be** Valued. **Be** You.
We hope you'll consider joining our team.
**Position Summary:**
The Manufacturing Support Supervisor is responsible for leading and directing the day-to-day activities of the support functions within a manufacturing site(s), including maintenance, tool cribs and MRO stores. The supervisor is responsible for maintaining the service group's operating capacity through established business processes and procedures. The Manufacturing Support Supervisor is an integral part of the Plant Leadership teams. He or she must collaborate with other associates and other cross functional areas within operations. Manages available resources and leads associates to perform all departmental tasks in the most cost-effective manner while ensuring a quality product is processed according to schedule. Ensures proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on the plant. Supports company operating plan along with Swagelok's mission, vision and values.
**Essential Duties & Responsibilities:**
- Communicate (led by example) mission, vision, and values.
- Demonstrate support for corporate programs through words and actions.
- Maintain the fair and consistent application of all company policies and procedures.
- Ensure proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on plant.
- Conduct start of shift meetings and hand-off production to outgoing/incoming supervisor and ensure the smooth transition across shifts.
- Drive change by utilizing lean daily management practices as problem solving tools to improve cost, quality, service, and safety.
- Perform short interval leadership and layered process audits.
- Perform job related administrative duties (ex. timecard, HRIS systems, etc.).
- Responsible for supporting and guiding the safety of the workforce and reporting injuries or illnesses and documenting potential unsafe conditions.
- Supervise Maintenance Planner/Schedulers in the creation of the maintenance schedule and identify resources for scheduled work.
- Monitor and manage tooling and MRO inventory, ensuring that it is properly accounted for.
- Perform other assigned duties as directed by management.
- Create an environment for high associate morale and work with leadership to resolve any issues.
- Function as a Boundary Leader to develop plans and collaboratively lead a cross functional team to continuously improve and meet goals for area of responsibility. (Including: Quality / Service / Cost / Budget / Staffing / Training)
- Document incidents, performance and disciplinary issues and maintain records and where necessary present disciplinary documentation
- Take part in hiring process by interviewing candidates and covey opinion to management; follow up and give regrets to candidates not selected
- Identify staffing needs to drive the hiring and training process to meet capacity and load requirements.
- Primarily focused on direct reports & those related activities with cross functional influence.
- Responsible for own departments associate development and providing feedback for the development of cross functional resources.
- Utilize the Performance Management Process to develop higher skilled associates and collaborate with cross-functional departments to increase overall strength.
- Utilize the Hourly Workforce Development process by identifying associates for promotional opportunities and making recommendations to management
- Focus on Cross Functional Skill growth to improve leadership with other functional areas. (Including: Leadership / Business / Financial / Technical skills on Skills Matrix)
- Engage team and achieve a balance of Transactional and Transformational leadership skills.
+ As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.
Approximate # of direct reports (if applicable) - 10-25
Budget responsibility (if applicable) - $5,000 or less
**Education and/or Work Experience Requirements** :
Required:
- 2+ years of experience with demonstrated leadership ability in a manufacturing environment.
- MSOffice (Excel, Word, PowerPoint, etc.), systems (Control, CribMaster, CMMS, etc.) desirable.
- Technical understanding of the equipment relative to the area of responsibility is a plus.
- Excellent communication skills.
- High school diploma is required.
Preferred:
- An associate or bachelor's degree or equivalent work experience is preferred
**Critical Competencies:**
- Social Savvy - Social Awareness, Organizational Awareness
- Manage Relationships - Influence, Teamwork and Collaboration, Inspiration
**Working Conditions and/or Physical Requirements:**
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
1. Click 'Apply Now' to the role of interest, upload your resume and complete the application.
2. Those that match our qualifications will be contacted to schedule a phone interview.
Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You.
_Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._
_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _
_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _
$61k-74k yearly est. 45d ago
Assistant Campus Supervisor
Bellefaire JCB 3.2
Supervisor job in Cleveland, OH
Job Description
BENEFITS AND SALARY:
This position offers an hourly rate of $21 per hour AND a $2,000 Sign on Bonus for full time employees!
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include:
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
100% paid parental leave for childbirth, adoption, and foster care
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
QUALIFICATIONS:
Minimum Associate's Degree required.
Bachelor's Degree in Psychology, Social Work, or related field preferred.
AGENCY SUMMARY:
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs. The program provides a safe, secure home-like setting where their path toward healing can begin. The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)-a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
RESPONSIBILITIES INCLUDE:
Support and enhance direct care staff skills through positive and effective role modeling and training, ensuring consistent and quality service is delivered.
Assist in administering childcare and client therapy programming. Provide recommendations for program enhancements as needed.
Participate in Agency meetings including working with treatment team members and adjoining service providers for client assessment and recommendation for continued services. Maintain appropriate relations with other programs as well as other area providers.
Assist in preparing timely reports and summaries on incidents, treatment progress, fire code regulations, etc. in accordance with established Agency policies and federal, state and local laws.
Assist in inspecting and managing unit resources including monitoring potential safety hazards, cleanliness and organization, and ensuring adequate maintenance and supplies consistent with Agency policy/procedure.
All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards
Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Other duties as assigned by management.
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
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$21 hourly 2d ago
Manufacturing Supervisor - Full Time
Morman Recruiting
Supervisor job in Wooster, OH
A manufacturing job involves the creation of new products either from raw materials or by assembling different components through physical, chemical or mechanical means. ... Manufacturing creates products for nearly every industry, including: Healthcare. Test
$59k-83k yearly est. 60d+ ago
Supervisor, Behavioral Health Services
Signature Health 4.5
Supervisor job in Painesville, OH
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Behavioral Health Services, the Supervisor, Behavioral Health Services will provide oversight and clinical direction for a team of treatment providers including counseling, case management and peer support professionals. The Supervisor, BH Services will provide exemplary clinical and administrative leadership, maintain professional demeanor in appearance and communication, and serve as an excellent representation of leadership and the organization.
HOW YOU'LL SUCCEED
* Supervise and oversee the daily objectives of the Behavioral Health Services team.
* Provide oversight of service provision for a team of 12-15 staff members to ensure that the team delivers high quality and effective treatment to patients in a safe and healthy clinical environment.
* Provide ongoing training, coaching, consultation and support to supervisees.
* Utilize technology and performance metrics to monitor employee and team performance.
* Provide ongoing assessment and monitoring of supervisees' individual performance, including clinical competencies, productivity, and adherence to policies and procedures.
* Document staff progress in clinical supervision logs and performance reviews.
* May provide clinical supervision to staff seeking independent licensure or supervisory designation, per the policies and practices of their licensing board.
* Offer professional growth opportunities to supervisees and BH teams to enhance clinical functioning and continuous development.
* Actively lead team meetings and process improvement initiatives to continuously improve work productivity, work flows and efficiency of the team.
* Work effectively with teams to achieve mutual goals while encouraging individual contributions and responsibility.
* Encourage your team's active engagement and participation in all staff meetings and trainings.
* Serve as a role model for safe and effective crisis management by actively responding to crisis situations, adhering to agency emergency protocols, and educating staff on safety protocols and best practices for crisis intervention.
* Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting.
* Maintain high ethical standards and serve as a leader and role model in recognizing and resolving ethical dilemmas.
* Ensure that clinicians operate within their scope of practice.
* In consultation with the legal department, guide staff through activities involving the criminal justice/legal system.
* Assist the Manager, Behavioral Health Services with program development.
* Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews.
* Monitor and ensure compliance with CARF, OHMAS and professional standards.
* Maintain clear communication with referents and designated liaison persons.
* Assist Manager, Behavioral Health Services with interviewing potential employees and onboarding new hires.
* Comply with all agency policies and procedures.
* Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
* May be required to perform telehealth services as determined by Signature Health.
* Produce accurate, timely and professional clinical documentation within scope of practice.
* Complete compliance training provided by Signature Health and adhere to all compliance requirements.
* Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
* Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
* Master's Degree required.
* Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required.
* American Heart Association (AHA) Basic Life Support (BLS) certification required.
* High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office.
WORKING CONDITIONS
* Work is normally performed in a typical interior/office/clinical work environment.
* While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
* Requires periods of sitting, standing, telephone, and computer work.
* Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
* Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
* Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
* Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
* Possible exposure to blood borne pathogens while performing job duties.
* Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
* Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$39k-50k yearly est. 48d ago
Dining Services Supervisor
Brookdale 4.0
Supervisor job in Akron, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$38k-60k yearly est. Auto-Apply 60d ago
Customer Service Supervisor
Applied Medical Technology, Inc. 4.3
Supervisor job in Brecksville, OH
Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.
Position Summary:
Supervise, train and support all customer service representatives.
This position is 100% on-site in Brecksville, OH.
Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned.
* Manage and train customer service reps.
* Obtain extensive knowledge of AMT's product line and company policies.
* Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc.
* Troubleshoot/problem solve with customers via phone and email.
* Obtain feedback from customers regarding product and service performance.
* Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers.
* Perform annual performance reviews of all CS reps.
* Collaborate with other departments to resolve complex issues and improve processes.
* Must be a team player with excellent communication skills.
* Handle daily invoicing.
* Conduct regular team meetings to share updates, provide coaching, and reinforce service goals.
* Run ERP system reports and work closely with the finance department for credits and setting up new accounts.
* Handle escalated customer issues with professionalism and resolution-focused communication.
* Maintain and update accounts in the ERP system.
* Prepare and present reports on team performance, customer satisfaction, and service trends.
* Monitor performance metrics, call quality and response times to ensure service excellence.
* Foster a positive and customer-centric culture within the team.
* Supervise, train, and mentor a team of customer service representatives.
* Other duties as assigned.
Supervisory Responsibilities:
Supervise, train and support all customer service representatives.
Requirements
Minimum Qualifications:
* Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred).
* Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role.
* Strong interpersonal and communication skills, both verbal and written.
* Proven ability to coach, motivate, and lead a team.
* Excellent problem-solving and conflict resolution abilities.
* Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word.
* Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service.
* Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
* Microsoft Dynamics is a plus but not required.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
* Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems.
* Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk.
Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork.
Equipment Used: Telephones, computer, other office equipment as needed.
Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check.
AMT is an Equal Opportunity/Affirmative Action Employer.
Benefits:
* Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service.
* Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others.
* 401k: AMT matches 100% of your contribution, up to 3% of your salary.
* Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one
Other Exciting Perks!
* Family-oriented, Positive Working Environment
* Discretionary Yearly Raises
* On-site Vending & Gym
* Annual Employee Appreciation Picnic
* Tuition Reimbursement
* Employee Referral Bonus Program
* Employee Assistance Program
$29k-41k yearly est. 55d ago
Supervisor, Operations
Steris-Operations 4.5
Supervisor job in Mentor, OH
Job Description
The Operations Supervisor is responsible for planning, organizing, and supervising daily production activities, and ensuring that products are delivered in accordance with Customer requirements, while complying with applicable company, quality, and regulatory standards. The supervisor will train and coach production employees in creating and sustaining a lean culture aligned with the company's Vision, Mission and Values. By utilizing key leadership principles of respect, humility, and leading by example, the supervisor will create a positive work environment by engaging employees in the continuous improvement of Safety, Quality, Delivery and Cost initiatives.
Shift Hours: Monday - Thursday 7:00 PM - 5:30 AM
**What You'll do as an Operations Supervisor **
Ensures attainment of daily/weekly of production plan by ensuring communication between the cells / shifts, sharing best practices, prioritizing countermeasures among production cells and ensuring proper job performance of all team members.
Meets Customer needs through creative solutions. Responds with a sense of urgency and aligns activities, focusing on the needs and requirements of the Customer.
Ensures immediate response to abnormalities through identifying, documenting, and segregating nonconforming material. Monitors operational status on all equipment/tools including calibration and certification, escalates as needed.
Facilitates a safety culture, performs safety audits to ensure proper use and condition of Personal Protective Equipment (PPE), machines, and safeguards, trains individuals on safety procedures and expectations, leads investigations of near misses / incidents and facilitates the implementation of safety and ergonomics improvements.
Drives optimum employee performance, talent and talent development. Provides growth, training, and development opportunities to employees. Drives results through effective coaching, and counselling of staff and setting meaningful and measurable goals.
Champions' idea generation system across departments through providing support to team members in generating and implementing ideas. Ensures idea generation board is updated and best ideas implemented are presented weekly to facility management.
Evaluates performance and escalates needs through proper managing and coaching of team members in relation to SQDC board meetings and daily standard reports (daily production, material requirements, etc). Drive attainment of and improvements in safety, quality, delivery, and cost (SQDC) performance.
Executes, audits, and drives continuous improvement of 5S in department according to STERIS standards. Challenges current state, seeking opportunities to make incremental improvements daily and identifying solutions to remove waste from production activities.
Screens and selects qualified individuals for positions, conducts performance reviews, determines salary adjustments, work schedules, promotions, training, and effectively addresses employee relations situations and manages conflict.
Teaches, coaches, and leads problem-solving methodologies and tools to improve safety, quality, delivery, and cost (SQDC) performance. Provides daily coaching of Team Leaders and
Operators on job duties and explanations of the "why" behind Lean principles and tools. Covers Team Leader absences to maintain the flow and efficiency of the work area.
The Experience, Skills, and Abilities Needed
**Required: **
Associate Degree; High School Diploma or GED, and 8 years of experience in manufacturing operations in lieu of a degree.
4+ years of manufacturing operations experience.
3-5 years of supervisory or leadership experience.
**Preferred: **
Experience with a medical device or regulated environment.
Certified Weld Inspector (CWI).
Formal Weld Training.
Experience with welding equipment.
Experience working within a lean environment.
Hands-on experience in an MRP systems environment.
**Other: **
Demonstrates effective communication with internal and external Customers, with the proven ability to show tact and diplomacy while working with others in a variety of situations.
Demonstrates the ability to make sound and accurate judgments; includes appropriate people in the decision-making process; makes timely decisions.
A responsible self-starter, someone who is proactive and who exemplifies a positive attitude.
Demonstrated team-building and coaching skills.
Demonstrated ability to work effectively and drive results in a fast-paced environment with multiple priorities.
Proficient in computer skills, including Microsoft Office applications.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
*Here is just a brief overview of what we offer: *
Market Competitive Pay
Extensive Paid Time Off and (9) added holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term disability coverage
401(k) with company match
Maternity & Paternal Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued educations programs
Excellent opportunities for advancement and stable long-term career
Pay range for this opportunity is $67,362.50 - $87,175.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
$67.4k-87.2k yearly 6d ago
Manufacturing Supervisor 3rd shift
Swagelok 4.8
Supervisor job in Solon, OH
Shift: 3rd shift
City: Solon
Swagelok, Northeast Ohio, USA
Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development.
We strive to be a company where we all can do our best work with a true sense of purpose and belonging.
Be Connected. Be Valued. Be You.
We hope you'll consider joining our team.
Position Summary:
The Manufacturing Support Supervisor is responsible for leading and directing the day-to-day activities of the support functions within a manufacturing site(s), including maintenance, tool cribs and MRO stores. The supervisor is responsible for maintaining the service group's operating capacity through established business processes and procedures. The Manufacturing Support Supervisor is an integral part of the Plant Leadership teams. He or she must collaborate with other associates and other cross functional areas within operations. Manages available resources and leads associates to perform all departmental tasks in the most cost-effective manner while ensuring a quality product is processed according to schedule. Ensures proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on the plant. Supports company operating plan along with Swagelok's mission, vision and values.
Essential Duties & Responsibilities:
• Communicate (led by example) mission, vision, and values.
• Demonstrate support for corporate programs through words and actions.
• Maintain the fair and consistent application of all company policies and procedures.
• Ensure proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on plant.
• Conduct start of shift meetings and hand-off production to outgoing/incoming supervisor and ensure the smooth transition across shifts.
• Drive change by utilizing lean daily management practices as problem solving tools to improve cost, quality, service, and safety.
• Perform short interval leadership and layered process audits.
• Perform job related administrative duties (ex. timecard, HRIS systems, etc.).
• Responsible for supporting and guiding the safety of the workforce and reporting injuries or illnesses and documenting potential unsafe conditions.
• Supervise Maintenance Planner/Schedulers in the creation of the maintenance schedule and identify resources for scheduled work.
• Monitor and manage tooling and MRO inventory, ensuring that it is properly accounted for.
• Perform other assigned duties as directed by management.
• Create an environment for high associate morale and work with leadership to resolve any issues.
• Function as a Boundary Leader to develop plans and collaboratively lead a cross functional team to continuously improve and meet goals for area of responsibility. (Including: Quality / Service / Cost / Budget / Staffing / Training)
• Document incidents, performance and disciplinary issues and maintain records and where necessary present disciplinary documentation
• Take part in hiring process by interviewing candidates and covey opinion to management; follow up and give regrets to candidates not selected
• Identify staffing needs to drive the hiring and training process to meet capacity and load requirements.
• Primarily focused on direct reports & those related activities with cross functional influence.
• Responsible for own departments associate development and providing feedback for the development of cross functional resources.
• Utilize the Performance Management Process to develop higher skilled associates and collaborate with cross-functional departments to increase overall strength.
• Utilize the Hourly Workforce Development process by identifying associates for promotional opportunities and making recommendations to management
• Focus on Cross Functional Skill growth to improve leadership with other functional areas. (Including: Leadership / Business / Financial / Technical skills on Skills Matrix)
• Engage team and achieve a balance of Transactional and Transformational leadership skills.
As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies.
Approximate # of direct reports (if applicable) - 10-25
Budget responsibility (if applicable) - $5,000 or less
Education and/or Work Experience Requirements:
Required:
• 2+ years of experience with demonstrated leadership ability in a manufacturing environment.
• MSOffice (Excel, Word, PowerPoint, etc.), systems (Control, CribMaster, CMMS, etc.) desirable.
• Technical understanding of the equipment relative to the area of responsibility is a plus.
• Excellent communication skills.
• High school diploma is required.
Preferred:
• An associate or bachelor's degree or equivalent work experience is preferred
Critical Competencies:
• Social Savvy - Social Awareness, Organizational Awareness
• Manage Relationships - Influence, Teamwork and Collaboration, Inspiration
Working Conditions and/or Physical Requirements:
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
1. Click ‘Apply Now' to the role of interest, upload your resume and complete the application.
2. Those that match our qualifications will be contacted to schedule a phone interview.
Congratulations on taking the first step to Be Connected. Be Valued. Be You.
Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.
Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law.
This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.
$61k-74k yearly est. 43d ago
Assistant Campus Supervisor
Bellefaire JCB 3.2
Supervisor job in Shaker Heights, OH
BENEFITS AND SALARY:
This position offers an hourly rate of $21 per hour AND a $2,000 Sign on Bonus for full time employees!
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include:
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
100% paid parental leave for childbirth, adoption, and foster care
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
QUALIFICATIONS:
Minimum Associate's Degree required.
Bachelor's Degree in Psychology, Social Work, or related field preferred.
AGENCY SUMMARY:
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs, including the Intensive Treatment Program. Our Intensive Treatment Program is a co-ed therapeutic residential treatment program for youth, ages 8 through 17, with significant mental health and psychiatric needs. The program provides a safe, secure home-like setting where their path toward healing can begin. The Intensive Treatment Program specializes in dialectical behavior therapy (DBT)-a cognitive behavioral treatment approach that emphasizes the development of four skill sets: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
RESPONSIBILITIES INCLUDE:
Support and enhance direct care staff skills through positive and effective role modeling and training, ensuring consistent and quality service is delivered.
Assist in administering childcare and client therapy programming. Provide recommendations for program enhancements as needed.
Participate in Agency meetings including working with treatment team members and adjoining service providers for client assessment and recommendation for continued services. Maintain appropriate relations with other programs as well as other area providers.
Assist in preparing timely reports and summaries on incidents, treatment progress, fire code regulations, etc. in accordance with established Agency policies and federal, state and local laws.
Assist in inspecting and managing unit resources including monitoring potential safety hazards, cleanliness and organization, and ensuring adequate maintenance and supplies consistent with Agency policy/procedure.
All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards
Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Other duties as assigned by management.
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$21 hourly Auto-Apply 60d+ ago
Supervisor, Nursing Addiction and Primary Care Services
Signature Health 4.5
Supervisor job in Painesville, OH
Full-time Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
SCOPE OF ROLE
Reporting to the RN Site Manager, the Supervisor, Nursing Addiction and Primary Care Services will provide oversight, direction, and leadership to the Addiction and Primary Care teams, while ensuring exceptional, safe, integrated, evidence-based care delivery for patients and families. The Nursing Supervisor will champion the implementation of policies and procedures in conjunction with leading the Nursing Team members at their designated site. The Supervisor, Nursing Addiction and Primary Care Services drives initiatives that contribute to patient access, engagement, and positive clinical outcomes.
HOW YOU'LL SUCCEED
Effectively supervise and oversee the daily objectives of the Addiction and Primary Care Services nursing teams including, but not limited to, providing evidenced based quality care, ensuring patient's timely access to services, staff productivity, efficient, ongoing communication with treatment team members, and thorough documentation.
•Oversees team member's individual performance including ongoing coaching, development, and meeting objectives through the annual review process.
Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team.
Support the Nursing Operation Directors in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidenced based patient care delivery model, care coordination, and quality improvement efforts.
Support the Nursing Operation Directors in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care.
Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence based practice.
Participate in recruitment and retention activities.
Assist team with patient care as needed, modeling and driving clinical excellence. Plan, execute and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs.
Coordinate and meet patient care needs within department, across organizational service lines and with community partners.
Participate in peer review activities and provide feedback to the staff to foster growth in their role and department.
Utilize reporting tools and communicate findings to the nursing leadership team and work together to formulate next steps needed for improvements.
Requirements
KNOWLEDGE & EXPERIENCE
Bachelor Degree in Nursing preferred.
Valid unencumbered RN license in the state of Ohio required.
3+ years of experience in an ambulatory, acute, residential or inpatient psychiatry preferred.
2+ years of nursing supervisory experience in healthcare preferred.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
Excellent written and verbal communication skills
Proficiency in Microsoft Office products
WORKING CONDITIONS
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
$39k-50k yearly est. 60d+ ago
Supervisor, Behavioral Health Services
Signature Health 4.5
Supervisor job in Painesville, OH
Full-time Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Behavioral Health Services, the Supervisor, Behavioral Health Services will provide oversight and clinical direction for a team of treatment providers including counseling, case management and peer support professionals. The Supervisor, BH Services will provide exemplary clinical and administrative leadership, maintain professional demeanor in appearance and communication, and serve as an excellent representation of leadership and the organization.
HOW YOU'LL SUCCEED
Supervise and oversee the daily objectives of the Behavioral Health Services team.
Provide oversight of service provision for a team of 12-15 staff members to ensure that the team delivers high quality and effective treatment to patients in a safe and healthy clinical environment.
Provide ongoing training, coaching, consultation and support to supervisees.
Utilize technology and performance metrics to monitor employee and team performance.
Provide ongoing assessment and monitoring of supervisees' individual performance, including clinical competencies, productivity, and adherence to policies and procedures.
Document staff progress in clinical supervision logs and performance reviews.
May provide clinical supervision to staff seeking independent licensure or supervisory designation, per the policies and practices of their licensing board.
Offer professional growth opportunities to supervisees and BH teams to enhance clinical functioning and continuous development.
Actively lead team meetings and process improvement initiatives to continuously improve work productivity, work flows and efficiency of the team.
Work effectively with teams to achieve mutual goals while encouraging individual contributions and responsibility.
Encourage your team's active engagement and participation in all staff meetings and trainings.
Serve as a role model for safe and effective crisis management by actively responding to crisis situations, adhering to agency emergency protocols, and educating staff on safety protocols and best practices for crisis intervention.
Exhibit a clear understanding of and adherence to incident reporting, patient rights and grievance procedures and mandated reporting.
Maintain high ethical standards and serve as a leader and role model in recognizing and resolving ethical dilemmas.
Ensure that clinicians operate within their scope of practice.
In consultation with the legal department, guide staff through activities involving the criminal justice/legal system.
Assist the Manager, Behavioral Health Services with program development.
Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews.
Monitor and ensure compliance with CARF, OHMAS and professional standards.
Maintain clear communication with referents and designated liaison persons.
Assist Manager, Behavioral Health Services with interviewing potential employees and onboarding new hires.
Comply with all agency policies and procedures.
Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
May be required to perform telehealth services as determined by Signature Health.
Produce accurate, timely and professional clinical documentation within scope of practice.
Complete compliance training provided by Signature Health and adhere to all compliance requirements.
Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
Master's Degree required.
Valid unencumbered, LISW-S, LPCC-S, or IMFT-S license in the state of Ohio required.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
High proficiency with computer software including but not limited to health information management system, billing software, insurance websites, and Microsoft Office.
WORKING CONDITIONS
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.
The average supervisor in Cleveland, OH earns between $28,000 and $88,000 annually. This compares to the national average supervisor range of $31,000 to $92,000.
Average supervisor salary in Cleveland, OH
$49,000
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