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Supervisor jobs in Cleveland, TN

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  • Team Lead, Market Operations

    Carvana 4.1company rating

    Supervisor job in Collegedale, TN

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $27k-32k yearly est. 3d ago
  • Shift Supervisor

    JRN Inc.-KFC 4.0company rating

    Supervisor job in Collegedale, TN

    About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. The Day-to-Day: Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' completion of shift tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the RGM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the RGM to achieve resolution. Assist the RGM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist the RGM with facility maintenance and ensure health and safety standards are always followed. Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions KFC's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion and belonging Ensures teammates and customers enjoy a positive experience Work-Hard, Play-Hard: Competitive Pay Free meal each shift Tuition reimbursement and scholarship opportunities Flexible schedules- day, night and evening shifts Vacation pay KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
    $31k-43k yearly est. 13d ago
  • Quality Assurance Supervisor

    SK Food Group Inc. 4.4company rating

    Supervisor job in Cleveland, TN

    Hungry for a new career? Imagine...working for a company that knows that its people are the key to its success in the marketplace. A company in which achieving extraordinary results and having a stimulating work experience are part of the same process. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference. SUMMARY Supervise hourly associates working in the Quality Assurance department and assure company standards by implementing and maintaining the quality management system. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Supervise and direct QA associates in performing job duties. Enforce, develop, and maintain safe working practices for all QA associates. Develop and train QA associates in their respective work areas. Provide guidance and input on career development. Counsel production associates on job performance and implement or make recommendations on disciplinary actions as necessary. Conduct performance reviews and other periodic performance feedback. Responsible for making recommendations on hiring, managing, disciplining, compensating, and terminating associates. Adhere and enforce SKFG policies and procedures. Schedule associates and maintain both manual and electronic records First Shift: Provide daily pre-op and shift oversite; Second Shift: Provide shift and production-to-sanitation transition oversite Serve as USDA liaison Develop, collect, review, sign-off, log, file, and follow-up on quality management system paperwork; communicate findings Maintain both manual and electronic hold, disposition, and NC records Ensure instrument calibration Order supplies and maintain par levels Coordinate activities and/or corrective action with production, sanitation, maintenance, warehouse, and/or shipping and receiving Must be able to perform all QA Coordinator, QA Lead, and QA Technician duties and any other duties of direct reports as necessary. Microbiological oversight of environmental and finished good sampling Inbound inspection and testing Other duties as assigned Regular and predictable attendance is an essential function of this position. SUPERVISORY RESPONSIBILITIES This position is primarily responsible for directly supervising associates in the Quality Assurance department. QUALIFICATIONS Bachelor's Degree in Chemistry, Biology, Food Science, Food Business, or Microbiology; or six years of related experience and/or training; or equivalence combination of education and experience. HACCP SQF or GFSI experience helpful Good working knowledge in Microsoft Office - Word, Excel, Outlook. Ability to operate standard lab equipment. Excellent time management and task prioritization skills. Ability to thrive in a fast-paced, every changing environment. Ability to meet the scheduling needs of the business. Strong attention to detail and organizational skills. Effective problem-solving skills. BENEFITS SK Food Group provides competitive salaries and a wide variety of benefits including programs that provide for your health and welfare, help you prepare for retirement and truly enable you to balance your work and family life. Medical Insurance Associate Bonus Programs Family & Friends Referral Bonuses DailyPay - Access Earned Pay Sooner 401k Retirement Plan with company match Paid Time Off and Paid Holidays Paid Parental Leave Health & Dependent Care Flex Spending Accounts Dependent scholarship opportunities Educational Tuition Assistance
    $57k-73k yearly est. 4d ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Supervisor job in Calhoun, GA

    As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities * Compile production and service records and measure conformance to standards * Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations * Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements * Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting and analysis of freight weight and size * Maintain excellent communication with external and internal customers * Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation * In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel * Ensure that Service Center premises are protected and maintained * Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies * Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations * Assist with the facilitation of information meetings with Service Center team members * Effectively handle special assignments as directed Qualifications * Knowledge of the LTL/ Transportation Industry * Has managed Drivers and Dockworkers * Knowledge of the surrounding geographical area to the Service Center Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Professional, positive and people-centered work environment * Modern facilities * Clean, late model equipment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $52k-66k yearly est. Auto-Apply 52d ago
  • Operational Excellence Leader - Jerome Ave

    Astec Industries 4.6company rating

    Supervisor job in Chattanooga, TN

    Job Description BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Operational Excellence Leader at our manufacturing site in Chattanooga, Tennessee, plays a critical role in driving Astec Industries' Lean Systems throughout the organization. This leader is responsible for advancing strategy deployment, implementing lean methodologies, and aligning plant-level initiatives with corporate strategic goals. The role also serves as a liaison between the General Manager and the Astec corporate team to ensure cohesion in strategy and execution. KEY ACTIVITIES & RESPONSIBILITIES · Lead the deployment of the Hoshin Kanri strategy framework at the plant and Asphalt business unit level to ensure alignment with corporate goals and initiatives. · Plan and facilitate cross-functional Kaizen events that drive measurable improvements across manufacturing, sales, and support functions. · Implement core Lean Systems and tools such as 5S, standard work, visual management, value stream mapping, TPM, and continuous flow to eliminate waste and improve efficiency. · Champion and oversee the deployment of Total Productive Maintenance (TPM), including the implementation of pillars like autonomous maintenance, planned maintenance, quality maintenance, and early equipment management. · Design and deliver structured Lean and TPM training programs that teach tools, principles, and cultural behaviors across all organizational levels, ensuring understanding and practical application. · Drive continuous improvement initiatives across both shop floor and office operations, supporting functional leaders in achieving performance targets. · Coach and mentor employees and leaders in structured problem-solving methods such as A3 thinking to build capability and foster ownership. · Act as a hands-on liaison between the site and corporate teams, ensuring strategic alignment and effective communication across all improvement initiatives. · Support capital investment planning by conducting ROI analysis and evaluating the operational impact of proposed projects. · Develop and maintain True North Boards and PQVC (People, Quality, Velocity, Cost) dashboards to ensure performance visibility and alignment with business objectives. · Integrate Lean thinking into onboarding and leadership development programs to reinforce a culture of continuous improvement from day one. · Build internal problem-solving capability by coaching teams to sustain gains and independently lead improvement efforts. · Facilitate cross-functional alignment sessions to identify priorities, remove barriers, and foster collaboration across departments. · Collaborate with corporate leadership to align operational improvements with business growth strategies, including capacity expansion and new product introductions. TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE: · Extensive experience in Lean Manufacturing and Continuous Improvement, with a demonstrated ability to implement and sustain long-term improvements across various business functions. · A proven track record of leading and facilitating Kaizen events that deliver measurable results in manufacturing, engineering, sales, service, and administrative processes. · Strategic thinking and business acumen to align day-to-day actions with long-term organizational goals and growth plans. · Exceptional coaching, teaching, and influencing skills, with the ability to engage, educate, and empower employees at all levels-from shop floor operators to executive leadership. · Hands-on knowledge of Total Productive Maintenance (TPM) and its key pillars, as well as experience applying PQVC metrics, True North Boards, A3 problem-solving, and X-Matrix frameworks. · Strong communication and interpersonal skills, capable of building trust and alignment across cross-functional and cross-cultural teams. · Analytical and data-driven decision-making abilities, with proficiency in performance measurement and root cause analysis. · Self-motivation and initiative, with the ability to work independently while collaborating with teams across functions and levels. · A continuous improvement mindset, consistently seeking ways to improve processes, culture, and results while modeling Astec Industries, Inc.'s core values. SUPERVISOR AND LEADERSHIP EXPECTATIONS · Report to the General Manager, Jerome Facility, with a functional relationship to the Director of Operational Excellence. · Act as a trusted partner and strategic advisor on lean transformation efforts. · Lead by example on the shop floor and in office settings. · Deliver periodic updates to corporate leadership regarding initiative progress, risks, and opportunities. Our Culture and Values Employees that become part of Astec Industries, Inc. embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec Industries, Inc. does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $38k-74k yearly est. 26d ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Supervisor job in Chattanooga, TN

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor

    Medspeed 4.2company rating

    Supervisor job in Chattanooga, TN

    Monday-Friday 7:00 AM - 3:00 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one. Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact. Our Operations Supervisor role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives. How you Will Contribute: •Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development •Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching •Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities •Ensure accuracy and ongoing system maintenance of route, client and variable stop data •Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file •Assist operations team with projects to improve operational efficiency and service quality •All other job-related duties as assigned •Work to promote MedSpeed team culture Skills for Success: •Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field •1-3 years of progressive business experience preferred •Successful experience applying quality management principles •Strong project management skills •Excellent written and oral communication, strong interpersonal skills•Strong customer relation skills, demonstrated ability to interact with key decision makers •Process-oriented mindset focused on continuous improvement, excellent problem-solving skills •Collaborative work style, able to work well within and across departments •Result & action oriented with a sense of urgency •Rational thinker with the ability to excel in stressful situations •Demonstrated leadership ability •Strong computer skills, Microsoft Office Suite proficiency Our Commitment to You: MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future. Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at **************** As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws. MedSpeed is an Equal Opportunity Employer #INDSP
    $49k-84k yearly est. Auto-Apply 22d ago
  • Customer Service

    Appliancepartspros.com 3.7company rating

    Supervisor job in Cleveland, TN

    AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.
    $26k-34k yearly est. 60d+ ago
  • Patient Relations & Skincare Sales Associate/Supervisor

    Dermafix Spa

    Supervisor job in Chattanooga, TN

    ✨ URGENT HIRING: Patient Relations & Skincare Sales Associate/Supervisor | Paid Training | Luxury Spa ✨ 💼 Compensation: $2,500/month base salary + commission 🎯 On-Target Earnings (OTE): $60,000+ per year 🕒 Job Type: Full-Time or Part-Time | Flexible Schedule 📅 Weekend Availability Required Why You'll Love Working With Us Join a luxury spa where your passion for skincare and people truly matters. We're looking for a warm, organized, and sales-driven professional to be the face of our spa. You'll receive paid training to master our skincare products, client experience strategies, and sales techniques. If you're motivated, reliable, and love helping clients feel confident and cared for, this opportunity is for you. Plus, we cover gasoline expenses when traveling to nearby locations! What You'll Do Welcome every client with a polished, friendly, and professional presence Answer calls, respond to inquiries, and manage appointment bookings with care Promote spa services, skincare products, and membership plans to hit sales targets Process payments and maintain accurate client and sales records Ensure the front desk is always clean, inviting, and well-organized Support day-to-day operations through light admin work (filing, data entry, etc.) Travel to nearby spa branches as needed (with gas reimbursement) Who You Are Experience in guest services, front desk, or sales (spa/salon experience is a plus!) Background in skincare, esthetics, or beauty retail is a strong advantage Confident communicator with a professional, positive attitude Organized, tech-savvy, and able to multitask in a fast-paced setting Reliable transportation and ability to work at least one weekend day Perks & Compensation 💰 $2,500/month base salary 💸 Uncapped commission (OTE $60,000+/year) 🧠 Paid training to ensure you succeed ⛽ Gasoline reimbursement for inter-location travel 🧴 Employee discounts on skincare and spa services 📈 Growth opportunities in a fast-expanding luxury spa brand Schedule Flexible shifts available Must be available at least one weekend day Ready to Apply? We're interviewing qualified applicants immediately. Please submit your resume with your best contact number and email. Once you've applied, send a follow-up email with the following: Your earliest available start date Your daily sales target goal (numeric) A brief summary of your sales experience
    $60k yearly 60d+ ago
  • Logistics Operations Supervisor - Bilingual (English/Korean)

    Woongjin

    Supervisor job in Dalton, GA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Operational Management Supervise daily operational activities to ensure smooth workflow. Monitor production schedules, work assignments, and staffing requirements. Ensure operations meet productivity, quality, and cost targets. Identify and resolve operational issues to avoid downtime or delays. Team Leadership Participate team meetings, training, and performance evaluations. Assign tasks and monitor staff performance to ensure adherence to standards and procedures. Promote a positive, disciplined, and safety-conscious work culture. Quality & Compliance Ensure all processes comply with company policies, industry standards, and regulatory requirements. Support continuous improvement initiatives to enhance efficiency and quality. Safety & Housekeeping Enforce strict adherence to safety rules, SOPs, and PPE usage. Conduct safety audits and ensure corrective actions are implemented. Maintain a clean, organized, and hazard-free work environment (5S knowledge is a plus). Coordination & Communication Communicate daily goals, updates, and issues with management and other departments. Collaborate with maintenance, supply chain, and quality teams to support uninterrupted operations. Prepare daily/weekly operational reports and performance summaries. Problem-Solving & Improvement Analyze operational bottlenecks and implement improvement strategies. Suggest process adjustments to reduce waste and optimize productivity. Qualifications Bilingual: Korean and English Experience in operations supervision, production, or manufacturing roles. Strong understanding of operational processes (production, logistics, quality, or warehouse operations). Good knowledge of SOPs, safety regulations, and quality standards. Experience with ERP systems and production management tools. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, high-pressure environment. Key Competencies Leadership & team management Operational planning & execution Communication & coordination Time management Continuous improvement mindset Strong analytical skills Working Conditions Production/warehouse environment May involve shift work or extended hours Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $42k-72k yearly est. 2d ago
  • Logistics Operations Supervisor - Bilingual (English/Korean)

    Woongjin, Inc.

    Supervisor job in Dalton, GA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Operational Management Supervise daily operational activities to ensure smooth workflow. Monitor production schedules, work assignments, and staffing requirements. Ensure operations meet productivity, quality, and cost targets. Identify and resolve operational issues to avoid downtime or delays. Team Leadership Participate team meetings, training, and performance evaluations. Assign tasks and monitor staff performance to ensure adherence to standards and procedures. Promote a positive, disciplined, and safety-conscious work culture. Quality & Compliance Ensure all processes comply with company policies, industry standards, and regulatory requirements. Support continuous improvement initiatives to enhance efficiency and quality. Safety & Housekeeping Enforce strict adherence to safety rules, SOPs, and PPE usage. Conduct safety audits and ensure corrective actions are implemented. Maintain a clean, organized, and hazard-free work environment (5S knowledge is a plus). Coordination & Communication Communicate daily goals, updates, and issues with management and other departments. Collaborate with maintenance, supply chain, and quality teams to support uninterrupted operations. Prepare daily/weekly operational reports and performance summaries. Problem-Solving & Improvement Analyze operational bottlenecks and implement improvement strategies. Suggest process adjustments to reduce waste and optimize productivity. Qualifications Bilingual: Korean and English Experience in operations supervision, production, or manufacturing roles. Strong understanding of operational processes (production, logistics, quality, or warehouse operations). Good knowledge of SOPs, safety regulations, and quality standards. Experience with ERP systems and production management tools. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, high-pressure environment. Key Competencies Leadership & team management Operational planning & execution Communication & coordination Time management Continuous improvement mindset Strong analytical skills Working Conditions Production/warehouse environment May involve shift work or extended hours Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $42k-72k yearly est. 9h ago
  • Operations Supervisor

    SBT Global, Inc.

    Supervisor job in Dalton, GA

    Operational Management Supervise daily operational activities to ensure smooth workflow. Monitor production schedules, work assignments, and staffing requirements. Ensure operations meet productivity, quality, and cost targets. Identify and resolve operational issues to avoid downtime or delays. Team Leadership Participate team meetings, training, and performance evaluations. Assign tasks and monitor staff performance to ensure adherence to standards and procedures. Promote a positive, disciplined, and safety-conscious work culture. Quality & Compliance Ensure all processes comply with company policies, industry standards, and regulatory requirements. Support continuous improvement initiatives to enhance efficiency and quality. Safety & Housekeeping Enforce strict adherence to safety rules, SOPs, and PPE usage. Conduct safety audits and ensure corrective actions are implemented. Maintain a clean, organized, and hazard-free work environment (5S knowledge is a plus). Coordination & Communication Communicate daily goals, updates, and issues with management and other departments. Collaborate with maintenance, supply chain, and quality teams to support uninterrupted operations. Prepare daily/weekly operational reports and performance summaries. Problem-Solving & Improvement Analyze operational bottlenecks and implement improvement strategies. Suggest process adjustments to reduce waste and optimize productivity. Qualifications Qualifications & Requirements Bilingual: Korean and English Experience in operations supervision, production, or manufacturing roles. Strong understanding of operational processes (production, logistics, quality, or warehouse operations). Good knowledge of SOPs, safety regulations, and quality standards. Experience with ERP systems and production management tools. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, high-pressure environment. Key Competencies Leadership & team management Operational planning & execution Communication & coordination Time management Continuous improvement mindset Strong analytical skills Working Conditions Production/warehouse environment May involve shift work or extended hours Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-72k yearly est. 5d ago
  • Operations Supervisor

    SBT Global

    Supervisor job in Dalton, GA

    Operational Management Supervise daily operational activities to ensure smooth workflow. Monitor production schedules, work assignments, and staffing requirements. Ensure operations meet productivity, quality, and cost targets. Identify and resolve operational issues to avoid downtime or delays. Team Leadership Participate team meetings, training, and performance evaluations. Assign tasks and monitor staff performance to ensure adherence to standards and procedures. Promote a positive, disciplined, and safety-conscious work culture. Quality & Compliance Ensure all processes comply with company policies, industry standards, and regulatory requirements. Support continuous improvement initiatives to enhance efficiency and quality. Safety & Housekeeping Enforce strict adherence to safety rules, SOPs, and PPE usage. Conduct safety audits and ensure corrective actions are implemented. Maintain a clean, organized, and hazard-free work environment (5S knowledge is a plus). Coordination & Communication Communicate daily goals, updates, and issues with management and other departments. Collaborate with maintenance, supply chain, and quality teams to support uninterrupted operations. Prepare daily/weekly operational reports and performance summaries. Problem-Solving & Improvement Analyze operational bottlenecks and implement improvement strategies. Suggest process adjustments to reduce waste and optimize productivity. Qualifications Qualifications & Requirements Bilingual: Korean and English Experience in operations supervision, production, or manufacturing roles. Strong understanding of operational processes (production, logistics, quality, or warehouse operations). Good knowledge of SOPs, safety regulations, and quality standards. Experience with ERP systems and production management tools. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, high-pressure environment. Key Competencies Leadership & team management Operational planning & execution Communication & coordination Time management Continuous improvement mindset Strong analytical skills Working Conditions Production/warehouse environment May involve shift work or extended hours Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-72k yearly est. 3d ago
  • Operations Supervisor

    Davidson Transit Organi

    Supervisor job in Madisonville, TN

    Job Description Purpose: This position is responsible for the day-to-day monitoring of vehicles in passenger service to ensure highest quality and reliability of the services for our customers, and adherence to schedules and established safety standards and procedures through appropriate supervision. Also responsible for directly supervising a team of operators. Reports To: Director of Operations Principal Job Functions: 1. Monitors bus service to ensure adherence to schedules and safety regulations 2. Supervises the performance of bus operators 3. Performs dispatching functions for bus service 4. Performs functions of the AVL/CAD system 5. Investigates all bus accidents and prepares reports 6. Supervises the daily operations of the Music City Central facility Physical Requirements with or without reasonable accommodations: Physical activity includes but is not limited to: Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping, holding, clarity of vision, speaking, listening. Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, facsimile machine, and camera equipment. Other Requirements: Ability to work any schedule, including evenings and weekends on a regular schedule, and work extra hours as needed Respond to emergency situations (such as reporting to work early/staying late due to bad weather) Maintains effective working relationship with all levels of employees Maintain confidentiality Ability to make clear decisions during stressful situations Read schedules, maps, route guides, detour sheets, etc. and interpret information Understand and carry out detailed written or verbal instructions Perform arithmetic calculations Receives and counts cash and accurately reports figures Trouble shooting Speak clearly and distinctly Work with little supervision Ability to drive company vehicle, follow traffic laws and obey safety rules Perform repetitive work Practice good customer service skills Meet required deadline Recommended Preparation for Employment: Completion of high school or possession of a GED certificate. Must possess a valid Commercial Drivers License, either prior to assuming this position or within a timeframe set forth by management. Supervisory experience is desired. Bus operator experience helpful. Must acquire knowledge of all bus routes, fare structures, safety procedures, standard operating procedures and labor contract within timeframe set by Operations Management. WeGo Public Transit is an EOE
    $42k-72k yearly est. 23d ago
  • Supervisor Food & Support Services

    Hamilton Health Care System 4.4company rating

    Supervisor job in Dalton, GA

    Job Details HAMILTON MEDICAL CENTER - DALTON, GA Full Time Varies Food ServicesDescription This role supervises associates and activities related to the operations for the Food Services and Retail/Catering department. This role will ensure that all areas of operations are coordinated timely including supplies, plates & utensils, food products, HACCP, and deliveries. This role is responsible for the Inventory Management of the department including FMS, Inventory Control, ordering & receiving, stock room management, and Cater Trax. This role supports the retail/catering operations as directed by the retail/catering manager to include leading events, delivering catering, and completing related paperwork. This role will conduct patient satisfaction support duties as designated by the CNM & GM. This includes meal rounds, tray assessments, and new admission education. On an as needed basis, this role will serve as a working supervisor in the retail, patient services, or utility area. This role will lead and supervise the associates who are responsible for receiving, unloading, & replenishing stock items. This role will be responsible for scheduling of associates within the areas of responsibility. In the absence of other Food Services or Retail/Catering Supervisors, this role will fill for those job functions. This role reports to the Retail/Catering Manager, and is expected to use experience and judgment to plan, coordinate, and direct the support operations functions of the Food Services & Retail/Catering areas. Qualifications JOB QUALIFICATIONS Education: HS Diploma required. Associate Degree or Certification in applicable area preferred. Licensure: None Experience: Two years of related work experience. Skills: Ability to supervise Food Service staff and knowledge of Food Service operations is essential. Excellent interpersonal and organizational skills. Demonstrated leadership abilities. Ability to receive and express detailed information through oral and written communication. Proficient at Microsoft Office (Email, Word, Excel). Ability to work in a high pressure or changing environment and exercise good judgment to resolve problems in the absence formalized guidelines and procedures. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance
    $38k-49k yearly est. 60d+ ago
  • Production Manager

    Closets By Design Chattanooga 4.1company rating

    Supervisor job in Chattanooga, TN

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more. We have an immediate need for a Production Manager. Closets by Design of Chattanooga is seeking a talented, results-driven individual to fill the position of Production Manager. The ideal candidate will be a hands-on leader, who will effectively deliver a high-quality product that is produced cost-effectively, efficiently and on-time. This position is a full-time inside management position. Benefits A competitive annual salary with a starting base of $55,000 - $60,000. Paid holidays and paid time off. Health, vision, and dental benefits. Open door policy with the owner. Responsibilities Manage all production operations and employees efficiently and effectively. Schedule production and installation schedules to meet deadlines. Understand company product lines, equipment, assembly standards, and installation techniques. Enforce quality assurance standards and ensure all jobs meet company production and installation criteria. Produce daily cut lists and verify accuracy before release to manufacturing. Interact with sales staff to review designs as defined by the owner. Maintain factory equipment and company vehicles. Forecast production requirements and maintain necessary inventory levels. Provide timely updates on job status, installation schedule, and any production changes. Coordinate with Installation Manager to ensure install teams are fully prepared. Conduct routine performance checks and give corrective guidance when necessary. Requirements Prior supervisory experience with hiring responsibilities Experience in woodworking or cabinet-making fields (32mm systems a plus) Excellent problem-solving skills, attention to detail, and able to multi-task in a fast-paced environment Ability to motivate and hold others accountable in a supportive way. Clear communication skills between departments. High level of professionalism, integrity, and drive. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process
    $55k-60k yearly 17d ago
  • Quality Team Leader

    Baltimore Aircoil Company 4.4company rating

    Supervisor job in Dayton, TN

    The Quality Team Leader is a tactical business leader who supervises a team of technical personnel including Technicians, Inspectors, Analysts, and Test Stand operations. The Team Leader uses leadership, planning, and organizational skills to efficiently allocate people and resources to accomplish daily, weekly, and monthly operational goals established by plant management. Role will have Quality responsibility for Coil or Trillium product lines. The Team Leader has a healthy dissatisfaction with the status quo and actively engages his / her team in continuous improvement efforts. Key to the role is showing commitment to safety, quality, and people development within their department and BAC's values of Earning Trust, Embracing Responsibility, Showing Courage, and Driving Innovation. The Team Leader is accountable for the operational results of their teams by focusing on shop floor execution to exceed the department's performance metrics and objectives. Seek and understand internal / external customer needs / expectations. Establish shared ownership and jointly commit to action. PRINCIPAL ACCOUNTABILITIES Owns personal and team safety. Observes all safety rules and uses the proper safety equipment. Committed to a culture of safety and excellence. Establish objectives for the team that are aligned with BAC's execution strategy and evaluate team members on performance. Responsible for managing team's performance inclusive of disciplinary documentation and administering annual performance reviews. Responsible for maintaining a robust Compliance and Quality Management Systems Program to assure compliance with ISO and BAC Quality Management Systems requirements. Maintain Quality Management System and continually improves sustainability, compliance, and integration with other business systems. Facilitate monthly management review to ensure effectiveness in meeting policy and objectives, review key quality indicators and identify improvement opportunities. Support the Internal Audit program, including developing the Internal Audit Schedule, training Internal Auditors, maintaining Internal Audit Checklists, assuring successful performance of Internal Audits, and issuing CAPA as needed based on audit findings. Facilitate Corrective / Preventive Action program. Trend, report and present any corrective action results/ recommendations to facility management. Review the output of CAPA investigations and the implementation of effective solutions, which use Systematic Root Cause Analysis (SRCA) and Problem-Solving tools and techniques. Implement best practices for quality assurance processes; develop and utilize benchmark-based metrics, develop, and maintain reporting on these measures to ensure continuous improvement and provide needed information to stakeholders. Provide timely and meaningful quality reports, information and advice which allows business units to anticipate and identify potential quality problems and take corrective action. Establish and maintain procedures for receiving, reviewing, and evaluating customer complaints. Drive projects for improvement and elimination of recurring issues Develop and maintain a program to investigate, identify, segregate, and disposition of nonconforming products. Lead investigations to determine root causes of nonconformance and assist in development of corrective actions for containment and preventive actions to eliminate recurrence. Demonstrate effective daily communication with the team to ensure all employees are informed and committed to the department's immediate goals and vision through the use of meetings, one on ones, and positive coaching sessions. Ensure that team members understand how their work relates to the plant's strategic goals and BAC's mission. Develop appropriate communication and training material on quality topics for plant employees. Lead and/or support projects as assigned related to new products, continuous improvement, quality, safety, or cost reduction. Collaborate with peers and internal customers locally and globally to foster sharing of best practices and continuous improvement. Understand, comply with, and support all agency regulatory standards as well as BAC specific policies that govern environmental, health, safety, quality, financial, and people practices. NATURE AND SCOPE The Team Leader reports to the site Quality Manager. Additionally, they provide support for functional processes, projects and initiatives sponsored by EHS, Quality, Human Resources, Engineering, Maintenance and Supply Chain. May participate in or lead cross functional teams representing multiple BAC business locations. The position will be based in Dayton, TN but may be expected to travel to customer sites, other BAC facilities and headquarters offices periodically, with up to twenty (20) percent travel. REQUIRED KNOWLEDGE & SKILLS Bachelor's degree in production operations, Engineering, or related field, or five years of experience leading effective teams in a fast paced, and preferably an ISO based manufacturing environment. Analytical thinking demonstrated by the ability to solve problems using a logical, systematic, and sequential approach. Demonstrated ability to influence and coach peer leaders to gain support. Data presentation skills to effect action including statistical analysis & impactful metrics generation. Demonstrated ability to delegate tasks and motivate teams to achieve shared goals. Project management skills including setting a vision, establishing, and driving timelines, and division of responsibility to balance skills and workload. Keen evaluator of talent and effective developer of high performing team members Effective oral communication skills including giving presentations that provide clear direction along with one-on-one interactions with team members that are tailored to the individual. Effective written communication skills including the ability to produce professional documents, emails, and presentations that are concise, persuasive, and informative. Strong Microsoft Office skills including charting, graphing, and analysis functions in Excel, effective use of Word to create documentation and shared resources, and the generation of compelling communications in PowerPoint. Demonstrated knowledge and use of continuous improvement tools and processes such as Lean and Six Sigma Possess the business acumen to run a department as a cost and profit center continually seeking opportunities to improve output and reduce expenses. Utilize Systems tools such as PDCA, 5 Whys, SPC, FMEA, DOE, Value Stream Mapping, standardized work processes, CAPA, and processed capability studies to reduce/eliminate waste, improve product, and process quality. WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing this job, the employee is regularly required to stand and walk up to 80% of the time. This position requires occasional lifting up to fifty pounds and travel up to 20% of the time. Exposures include elevated noise levels associated with a manufacturing environment, fluctuations in temperature ambient conditions as well as intermittent exposure to the weather in and about the yard and dock areas. Occasional weekend work is typical, and availability is expected for any of the three operating shifts. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-38k yearly est. 5d ago
  • Team Lead, Market Operations

    Carvana 4.1company rating

    Supervisor job in Cleveland, TN

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $27k-31k yearly est. 3d ago
  • Operational Excellence Leader - Jerome Ave

    Astec Industries Inc. 4.6company rating

    Supervisor job in Chattanooga, TN

    BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Operational Excellence Leader at our manufacturing site in Chattanooga, Tennessee, plays a critical role in driving Astec Industries' Lean Systems throughout the organization. This leader is responsible for advancing strategy deployment, implementing lean methodologies, and aligning plant-level initiatives with corporate strategic goals. The role also serves as a liaison between the General Manager and the Astec corporate team to ensure cohesion in strategy and execution. KEY ACTIVITIES & RESPONSIBILITIES * Lead the deployment of the Hoshin Kanri strategy framework at the plant and Asphalt business unit level to ensure alignment with corporate goals and initiatives. * Plan and facilitate cross-functional Kaizen events that drive measurable improvements across manufacturing, sales, and support functions. * Implement core Lean Systems and tools such as 5S, standard work, visual management, value stream mapping, TPM, and continuous flow to eliminate waste and improve efficiency. * Champion and oversee the deployment of Total Productive Maintenance (TPM), including the implementation of pillars like autonomous maintenance, planned maintenance, quality maintenance, and early equipment management. * Design and deliver structured Lean and TPM training programs that teach tools, principles, and cultural behaviors across all organizational levels, ensuring understanding and practical application. * Drive continuous improvement initiatives across both shop floor and office operations, supporting functional leaders in achieving performance targets. * Coach and mentor employees and leaders in structured problem-solving methods such as A3 thinking to build capability and foster ownership. * Act as a hands-on liaison between the site and corporate teams, ensuring strategic alignment and effective communication across all improvement initiatives. * Support capital investment planning by conducting ROI analysis and evaluating the operational impact of proposed projects. * Develop and maintain True North Boards and PQVC (People, Quality, Velocity, Cost) dashboards to ensure performance visibility and alignment with business objectives. * Integrate Lean thinking into onboarding and leadership development programs to reinforce a culture of continuous improvement from day one. * Build internal problem-solving capability by coaching teams to sustain gains and independently lead improvement efforts. * Facilitate cross-functional alignment sessions to identify priorities, remove barriers, and foster collaboration across departments. * Collaborate with corporate leadership to align operational improvements with business growth strategies, including capacity expansion and new product introductions. TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE: * Extensive experience in Lean Manufacturing and Continuous Improvement, with a demonstrated ability to implement and sustain long-term improvements across various business functions. * A proven track record of leading and facilitating Kaizen events that deliver measurable results in manufacturing, engineering, sales, service, and administrative processes. * Strategic thinking and business acumen to align day-to-day actions with long-term organizational goals and growth plans. * Exceptional coaching, teaching, and influencing skills, with the ability to engage, educate, and empower employees at all levels-from shop floor operators to executive leadership. * Hands-on knowledge of Total Productive Maintenance (TPM) and its key pillars, as well as experience applying PQVC metrics, True North Boards, A3 problem-solving, and X-Matrix frameworks. * Strong communication and interpersonal skills, capable of building trust and alignment across cross-functional and cross-cultural teams. * Analytical and data-driven decision-making abilities, with proficiency in performance measurement and root cause analysis. * Self-motivation and initiative, with the ability to work independently while collaborating with teams across functions and levels. * A continuous improvement mindset, consistently seeking ways to improve processes, culture, and results while modeling Astec Industries, Inc.'s core values. SUPERVISOR AND LEADERSHIP EXPECTATIONS * Report to the General Manager, Jerome Facility, with a functional relationship to the Director of Operational Excellence. * Act as a trusted partner and strategic advisor on lean transformation efforts. * Lead by example on the shop floor and in office settings. * Deliver periodic updates to corporate leadership regarding initiative progress, risks, and opportunities. Our Culture and Values Employees that become part of Astec Industries, Inc. embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality and productivity as means to ensure success WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec Industries, Inc. does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $38k-74k yearly est. 60d+ ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Supervisor job in Chattanooga, TN

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyoversight Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $29k-37k yearly est. Auto-Apply 33d ago

Learn more about supervisor jobs

How much does a supervisor earn in Cleveland, TN?

The average supervisor in Cleveland, TN earns between $27,000 and $75,000 annually. This compares to the national average supervisor range of $31,000 to $92,000.

Average supervisor salary in Cleveland, TN

$45,000
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