Supervisor jobs in El Paso, TX - 195 jobs

Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead & Coach: Lead and support a team of 20-25 student call center agents Conduct regular 1:1 coaching sessions focused on performance, development, and engagement Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals Identify skill gaps and partner with training and leadership teams to strengthen performance Operational Excellence: Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed Partner with Workforce Management and Operations to ensure proper staffing and coverage Ensure required training and continuous learning modules are completed on time Uphold Intuit and EAW policies, standards, and compliance expectations Customer & Client Support: Handle escalated customer concerns with professionalism and care Serve as a key liaison between agents, leadership, and clients to ensure alignment Participate in weekly and monthly business reviews, sharing insights on team performance and trends Escalate systemic issues and recommend process improvements when appropriate Culture & Engagement: Foster an inclusive, supportive team environment that balances accountability with recognition Model professionalism, integrity, and a growth mindset Support agent success through motivation, recognition, and clear expectations What We're Looking For Required Qualifications: Associate or Bachelor's degree 3+ years of experience in a call center or customer service environment Experience coaching, leading, or supervising others Proven ability to handle customer escalations effectively Strong communication, organization, and time-management skills Comfort working in a fast-paced, metrics-driven environment Proficiency with Microsoft Office and basic reporting tools High level of professionalism and discretion with confidential information Preferred Traits: A passion for coaching and developing others Strong problem-solving and analytical skills Ability to multitask and adapt in a dynamic environment Openness to feedback and continuous improvement Why Join Us? Develop your leadership skills in a real-world supervisory role Gain experience working with a well-known client (Intuit) Make a meaningful impact on student employee success Be part of a supportive, collaborative team culture Build experience that strengthens your future career opportunities About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. MAJOR DUTIES AND RESPONSIBILITIES: Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Actively and consistently support all efforts to simplify and enhance the customer and employee experience. Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills. Monitor individual and team performance to ensure performance and quality standards are met or exceeded. Assist team with escalated customer issues. Ensure departmental standards regarding customer experience are met by regularly monitoring calls and performance metrics to provide feedback or coaching. Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives. Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training. Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed Ensure Kronos payroll system is properly accounted for and accurately updated for team. Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development. Performs other duties as requested by management. REQUIRED QUALIFICATIONS: Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English & Spanish Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties Ability to act with honesty and integrity Ability to communicate verbally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.) Ability to manage projects Knowledge of all functions and related tasks in the area of customer relations Knowledge of applicable products and services Knowledge of general accounting and billing procedures Good vision, including peripheral, and ability to adjust focus Must be patient, flexible, dependable and have an outstanding attendance record Experience with customer relations, communications and sales skills Required Education High School diploma with some college course work in business or related field; or equivalent experience Required Related Work Experience and Number of Years Customer service/call center experience - 5-7 yrs Bilingual (English/Spanish) PREFERRED QUALIFICATIONS & RELATED WORK EXPERIENCE: Bachelor's Degree preferred Supervisory or leadership experience (preferably of a team of 10 or more people) - 3+ Current/Previous experience in Cable/High speed Data services and/or experience in the Telecommunications industry preferred WORKING CONDITIONS Office environment Exposure to moderate noise level Shifts/Hours may vary #LI-CS4 CCS450 2026-67825 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Description Job Title: Manufacturing Supervisor Department Name: Manufacturing Effective Date: 6/13/2024 Reports to (title): Associate Plant Manager # of Direct Reports: 15-30 # Indirect Reports: 0 Individual Contributor: Yes XX No Full Time/Part Time: Full time # Hours Per Week: 40-55 Average Work Schedule: Monday - Friday 6:30 - 4:30; Saturdays When Required Location: El Paso, TX Job Summary: The Manufacturing Supervisor leads a team in achieving specific goals and objectives aligned with business targets including culture, safety, quality, cost, and delivery. Works collaborate with your peers to instill across the site a positive culture aligned to Lucchese values, consistent policy administration, and a safe work environment. Scope of job: The Manufacturing Supervisor will lead people and drive production results through ownership, accountability, and continuous improvement. The Manufacturing Supervisor ensures peak performance is maintained for each employee on all lines and meets performance targets including limiting downtime. This position is responsible for the supervision of employees, processes, and procedures of the production area and is accountable for team culture, productivity, quality, employee safety and efficiency of operations. This is not an individual contributor role and will manage up to thirty employees. Duties/Responsibilities: • Take Ownership of department responsibilities and accountability. • Foster a collaborative environment by focusing on solutions and working constructively with other departments. • Gain a thorough understanding of issues within own department. • Prioritize resolving department issues effectively. • Demonstrate respect for employees, other supervisors, leaders and departments. • Collaborate on problem solving and process improvement initiatives. • Ensure processes are not changed without proper authorization and hold team accountable to adhering to standard processes. • Develop, work, and provide a detailed list of department operations; communicate to team, and cross functionally progress. • Must understand department operations to ensure proper process and quality standards, communicate and close gaps with team. • Spend most of time focusing on walking production line throughout day, providing coaching, updates, coaching, and training. Constantly improve line performance by giving feedback and training to team, goal attainment. Ensure operator training is completed and sustained for all bootmakers and operators as needed. Understand and know the short-term as well as long-range goals and targets for production and how they tie to the daily/weekly/monthly production plan. Communicate this to the team to drive engagement for goal attainment. Continual monitoring and updating of Standard Operating Procedures as needed. Plan and execute effective line startups, ensure cleaning on all equipment is maintained, plan new product runs effectively. Ensure daily shut-down procedures are communicated and completed. Lead meetings with employees at the end/beginning of a shift (debrief) communicating needed information for the business flow. Provide praise and recognition for jobs well done and provide support for areas needing improvement. Will attend production, quality, and safety meetings and ensure safety rules and procedures are followed. Deliver necessary reports for these meetings to improve operational efficiencies. Generate ideas to improve efficiency on the lines or relevant topics. Communicate clearly with the team what is expected and monitor performance and address deficiencies through coaching and positive motivation and/or formal disciplinary action, if . Reinforcing all company policies, Standard Operating Procedures, and safety rules and procedures. Advise management of discrepancies. Develop and maintain a strong teamwork environment. Perform other duties as assigned. Required Skills/Abilities: Ability to lead team(s) of people to ensure production goals, quality, and safety metrics are met. Excellent verbal and written communication skills. Preferred bilingual in Spanish and English. Excellent people skills. Excellent organizational skills and attention to detail. Strong analytical and critical thinking skills. Ability to prioritize tasks daily/weekly. Ability to function well in a high-paced manufacturing environment. Proficient with Microsoft Office Suite or related software. Prefer experience with ADP Workforce Now in time and attendance. Education, Experience, and/or Certifications: High School diploma or equivalent required. 2-3 years of experience of leading a team in a production environment. Bachelor's degree or equivalent preferred. Physical Requirements: Prolonged periods of walking/standing on production floor. Must be able to lift a maximum of fifty pounds at times. Must be able to hear, and listen, to effectively communicate. Monday - Friday 6:00 AM - 4:30; Saturdays When Required

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities The Operations Supervisor, through direct involvement with the General Manager, Operations Manager, and Call Center Manager controls the daily deliver of the para- transit service and has the overall responsibility for on time performance, productivity, driver, and vehicle assignment. The Operations Supervisors reports to the Call Center Manager. Key Responsibilities & Accountabilities: The following is not intended to be a comprehensive list of the essential functions of the Operations Supervisor position, but rather a general description of some of the requirements necessary to carry out the duties and responsibilities of this position. The Operations Supervisor must be able to perform the following tasks, among others: Job Responsibilities: * Supervises a sub-department within a department consisting of 10 employees. * Reviews key performance indicators and adjusts services to ensure on-time performance. * Controls on-time performance of routes and ensures each route is covered daily; reviews driver performance multiple times per day utilizing specific reports. * Identifies and communicates via 2-way radio or other communication device, potential rerouting required because of traffic, construction or accident situations. * Monitors workforce level and identifies driver shortages. * Schedules subcontractor assignments to achieve optimal fleet efficiency. * Coordinates emergency communications in the event of service disruption. * Assigns open work and overtime to drivers and develops the daily operating board. * Coordinates with maintenance staff by assisting with vehicle change outs that occur in the field minimizing service disruption and inconvenience to passengers. * Respond to individual employee/passenger concerns in a manner that includes investigation and follow-up to appropriate department managers. * Liaises with relevant personnel regarding booking and scheduling issues. * Ensures that operation follows both client and company policies and procedures. * Clearly communicates each staff member's roles and responsibilities and provides support to help staff accomplish assigned objectives. * Prepares required operating reports for management staff. * Respects and maintains the confidentiality of all employee records, business records, client and customer information, data, and other information not otherwise available to the public. * Demonstrates regular and consistent attendance and punctuality in compliance with the company attendance policy. * Works flexible hours and on weekends and holidays as required. * Possess the ability to make key decisions as needed. * Tasked with ensuring schedules are updated on a weekly basis and recorded in the scheduling software. * Reviews, approves, or deny driver time-off requests. * Ensure that all impacted passengers are notified and keep informed of their transportation status. * Analyze and adjust system routing parameters, as needed, for scheduling efficiencies. Working Conditions: The Operations Supervisor works in an office environment and may be called upon after hours from time-to-time by office employees or managers, in an emergency, or other reasons as required. The job requires the following physical activities: sitting, standing, walking, typing, filing, answering phones. Qualifications Talent Requirements: * Strong leadership skills with the ability to set clear expectations, coach, develop and motivate staff. * Ability to effectively delegate tasks, provide appropriate supervision and follow up to department staff. * Excellent communication and presentation skills with an ability to influence people at all levels of the organization. * Analytical with a strong attention to detail. * Highly organized with the ability to handle multiple projects simultaneously while exceeding established goals and objectives. * Ability to provide excellent customer service and present a professional demeanor. * Knowledge of the transit service area and system parameters, client, and service operating requirements. * Working knowledge of Trapeze or similar transit scheduling software and the skills to resolve situational challenges. * Proficient in Microsoft Office software including spreadsheet, word-processing applications, etc. * Able to use multi-line phone system and handle multiple tasks concurrently, accurately, and effectively. * Ability to work a variety of different shifts and flexible hours including days, evenings, over nights, holidays, and weekends. * Ability to work independently and objectively, plan and schedule work. * Ability to remain polite, professional, and courteous while communicating with customers and other staff. * Ability to remain calm and manage emergency situations and ensure the safety of all customers and employees. * Ability to hold the respect and confidence of all employees. * Strong written and verbal communication skills. * MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description The Operations Supervisor is responsible for leading frontline staff supporting government civil programs. This role oversees daily contact center activity to ensure service-level performance, quality standards, and compliance with contractual and regulatory requirements. The Operations Supervisor serves as a people leader, coach, and operational problem solver, driving consistent performance in a fast‑paced, metrics‑driven environment. ESSENTIAL JOB DUTIES Leadership & People Management Ability to coach, motivate, and develop employees Supervise and support a team of interpreters to ensure consistent service delivery and high-quality performance Experience conducting performance reviews, disciplinary actions, and one-on-one meetings Conflict resolution and accountability management Operational Oversight Monitor interpreter performance metrics including attendance, productivity, billable hours, and quality assurance (QA) scores Ensuring policies, procedures, and KPIs are consistently followed Communication Skills Clear written and verbal communication Ability to deliver feedback professionally and effectively Strong listening skills and approachability Problem Solving & Decision Making Ability to identify operational issues and implement solutions Sound judgment under pressure and in fast-paced environments Results & Performance Management Meeting service level goals, productivity targets, and quality standards Tracking metrics and using data to drive improvements Qualifications Minimum Requirements Bachelor's degree in business administration or operations management, or a related field; OR equivalent experience. Minimum three years of work experience directly related to operations or administrative support in a fast-paced, deadline-driven environment. Proficiency with Microsoft Office (Excel, Outlook, Word) Experience with workforce management systems, scheduling tools, or CRM platforms Ability to prepare reports, track trends, and document performance Dependable and organized Adaptable to change Professional demeanor with a strong sense of accountability Ability to balance employee advocacy with business needs Preferred qualifications Experience in compliance-driven environments Training or process improvement Spanish bilingual skills (a plus) Additional Information Work Environment Normal office working conditions. Onsite Requires periods of non-traditional hours including consecutive nights or weekends when necessary. May require ability to lift/and or move objects or packages of up to 25 lbs. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Job Description Summary: Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Essential Duties and Responsibilities: Reviews inbound appointment log and open order report each day in order to plan work activities. Plans inbound and out bound schedules accordingly to meet customer metrics. Determines staffing needs based on workload and schedules staff accordingly. Assigns workers to specific duties based on workload and shipping schedules. Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates. Tracks productivity and qualifies performance by individual, function, and department. Works with Inventory Control to ensure the highest level of inventory accuracy possible. Manages payroll of department. Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems. Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. Ensures that proper safety procedures are followed. Maintains harmony among workers and resolves grievances. Supervisory Responsibilities Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Grow Your Career. Total responsibility for operating an efficient, productive and safe department, while meeting or exceeding daily production requirements within the Distribution Center. Ensures that quality and service are at a high level. Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift "on the floor" reviewing orders and directing associates. Manages day to day activity within department, including planning, flow, and resource allocation. Develops and motivate associates and ensures morale is at a high level while maintaining company culture Builds effective relationships with business partners, i.e. counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation. Effectively communicates with associates, counterparts, peers, and management to provide for a more efficient operation. Ensures that area meets all requirements for Safety and Housekeeping. Ensures constant improvement by reviewing practices, methods and processes. Make recommendations on any opportunities to improve. Who We're Looking For: You. Previous experience managing diverse teams of 20+ associates 4-6 years of experience High School graduate, College preferred or equivalent work experience Communication, coaching and development, strong math and PC skills Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders Must be available to support multiple shifts Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 3900 Global Reach Drive Location: USA Marshalls Distribution Center El PasoThis position has a starting salary range of $61,000.00 to $79,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The Assistant Production Manager is responsible for assisting with the technical requirements, equipment, and manpower requirements (client labor requirements) to service events at Judson F. Williams Convention Center, Abraham Chavez Theatre, Plaza Theatre, Performing Arts Centre, Arts Festival Plaza, Cohen Stadium, and McKelligon Canyon Amphitheatre, collectively the El Paso Convention and Performing Arts Centers (“EPCPAC”). This is a working Assistant Production Manager. MAJOR RESPONSIBILITIES: Assist in the daily operations of lighting, electrical, sound, props, audiovisual, etc. Assist in the routine maintenance (preventative and repairs) of all production equipment, house restoration, event set-ups and breakdowns (as pertaining to the production department), and other back of house needs s needed Direct and supervise staff within parameters of company policies. Assist advancing shows as needed with promoters and partners and acts as a liaison between the show and the company. Serve as acting Production Manager when Production Manager is unavailable. Participates in customer site visits and throughout the event booking, planning, and execution cycle as an in-house resource on facility light and sound systems as well as methods, and practices which may save the customer money or improve the production value of their event. Informs clients and sub-contractors on rigging points and methods for hanging sound, lighting, and audiovisual equipment at EPCPAC. Study technical riders, light plots, electrical requirements, and hanging plots as to the complexity and feasibility of hanging a road show or local production in the facility. Also, provides solutions that work to the benefit of the facility and the client. Works with the clients to determine the Stage Technician manpower required for production work. Provides a written estimate based on the technical rider or information supplied via the client and current contract rates. In absence of comprehensive client information, develops light plots and sound system specification to fit needs of the event. Demonstrates an on-going awareness of safety issues. Develop and implement safety policy and procedures for Stage Technicians. Supervises and facilitates production equipment rental to event contractors. Conduct event AV walk-throughs to ensure event setups are accurate. Provides written estimates to contractors for equipment rentals. Provides final cost outs for production services rendered for settlement Create programs and assist with training of Production Department Staff. Maintains accurate event history which includes any billed services, issues, or opportunities for future improvement of production efficiency. Report to Production Manager any challenges regarding show advance, vendors/contractors, or venue staff. Other duties and responsibilities as assigned by management. QUALIFICATIONS: High School Diploma or equivalent required. Some college coursework in related discipline preferred. Knowledge of Microsoft Office and familiarity with Computer Aided Design Software. Three (3) or more years working with light, sound, and AV production in a convention center, arena, theater, or road show environment. One (1) or more years in a supervisory role. Must have strong working knowledge of facility, theatrical production, and decorator/exhibit production as well as strong attention to details. Excellent interpersonal, organizational and customer service skills required. Demonstrated knowledge of conference and meeting production requirements. Strong knowledge of applicable life and safety codes. The ability to read production drawings and to use AutoCAD for the preparation of rigging plots, and production layouts. Demonstrated knowledge of modern digital and analog production sound, lighting, and AV technologies. Ability to read and understand technical “riders” for stage presentations. Must have strong problem-solving skills and the ability to create novel solutions when planned processes break down. Demonstrated understanding of union environments including the ability to understand and interpret union contracts, resolve disputes and manage workers in a consistent and fair manner. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility at times, walking and/or standing from 8-14 hours daily as well as the ability to frequently lift in excess of 50 not more than 100 pounds. This position is also exposed to adverse conditions including weather, noise, dust, fumes etc. Must be able to work in environments above ground level confidently and professionally. HOURS OF WORK: Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. For reasonable accommodation please call ************. This description portrays in general terms the type of levels of work performed and it is not intended to be all-inclusive or to represent specific duties of any incumbent. The knowledge of skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job-training. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

About Us: Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client's partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients' supply chain networks through superior technology, assets, and information services. Job Description Purpose and Scope: Supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Implements practices to ensure compliance with operational policies and procedures. Resolve operational issues and escalate complex issues as needed. Responsibilities: Managing and overseeing daily operations within the department. Meeting customer and company KPI's and SLAs on a weekly, monthly and yearly basis as requested. Evaluating employees based daily duties and responsibilities. Verifying employee time/payroll information. Assisting in managing department workforce, reinforcing company policy and procedure, and establishing and maintaining healthy working relationships across the organization. Assisting manager with planning and budget process. Operate in a fast-paced environment handling multiple tasks with complex deadlines. Communicate with customers, vendors, and employees. Overseeing all shipping/receiving operations. Requirements Required PPE: Safety Vest Safety Glasses Knit Gloves Skills / Qualifications: Fluent in Spanish & English Strong analytical and problem-solving skills. Strong analytical and problem-solving skills. Strong initiative and making suggestions for improving processes. Job Competency / Qualifications Education/ Training: High school diploma, GED, or suitable equivalent. Bachelor's degree preferred. Technical Requirements: Ability to work independently and as part of a team Excellent organizational and time management skills Excellent interpersonal, oral, and written communication skills Experience: · A minimum of Five (5) years of professional experience working in logistics, warehouse, or transportation operations. DISCLAIMER: EQUAL EMPLOYMENT OPPORTUNITY POLICY Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands. Salary Description $60,000/yr

**Purpose and Scope:** The Transportation UMB/ADACG Supervisor is responsible for all applicable transportation functions in support of unit deployment/redeployment under this effort. Development and maintenance of accurate Automated Unit Equipment Lists (AUELs). Development of the Deployment Equipment Lists (DEL) required to support the deployment (as derived from the AUEL) and the Commander's intent. Development of air load plans using the Automated Air Load Planning System (AALPS) and stow plans using the Integrated Computerized Deployment Planning System. Development of hazardous material documentation, Transportation Control Numbers (TCN) and requirements for movement of personnel and equipment via ground/rail, air and sea/inland waterways. **Essential Responsibilities:** Facilitates the work of the Brigade Movement Coordinators and distributes workloads that assures timely accomplishment of assigned workload. Reviews work in progress and completed work and makes adjustments as necessary in priorities and deadlines. Works with Tactical commanders in the area, G-3/G-4 personnel to plan and adjust work to accommodate existing priorities. Prepares and conducts briefings, documents and reports to Commanders/staff members at 32nd AAMDC relative to deployments and unit movement plans/documents, loads plans and TPFDDs. Continually reports status of deployment planning to concerned officials, distributes automation reports and instructs division representatives in the use of automated reports. Coordinates training on use and maintenance of the TC-ACCIS, JOPES, AALPS, GTN, movement documentation systems. Provides instruction to all supported units as required relative to the movement requirements for mobilization and deployment. Works with appropriate FORSCOM, JFCOM, and other DOD agencies to establish precise movement timelines, locations, quantities and destinations and transportation modes for personnel and equipment to be moved to the deployment Area of Responsibility (AOR). Makes recommendations/provides technical deployment assistance to units in collection of accurate unit movement data, utilization of Command and Control (C2) systems, and proper preparation for deployment in any and/or all transportation modes- land, sea, rail and/or air. Monitors, coordinates the establishment of, and validates airflow, rail movement, and sealift for military and commercial charter providers for deployments and exercises. Command representative on Movement Control Boards (which establishes priorities) to de-conflict air, rail and sea schedules with all concerned units and agencies in order to disseminate requirements timeliness and movements schedule. Advises the Port Support Activity (PSA) and Departure/Arrival Airfield Control Group (D/AACG) of movement time lines, equipment densities and logistic support requirements. Assists in the development of Letters/Memos of Instruction (LOI/MOI) for data generation for TPFDD. Able to continually update 32nd AAMDC Command Group. Perform all other position related duties as assigned or requested. **Work Environment, Physical Demands, and Mental Demands:** Most positions involve work typical of office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Some positions involve work in environments (e.g., shipboard, labs, outside locations, etc.) where mechanical equipment, etc. is installed, tested, analyzed/monitored, operated, and/or maintained. Equipment may be loud and noisy or have exposed moving components. Such positions may involve routine lifting up to 50 pounds, regular handling, grasping, kneeling and carrying, and constant use of vision and mental alertness is required. This classification may include managing hazardous materials or other environmental responsibilities. **Other Responsibilities:** **Safety** - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. **Quality** - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. **Procedure Compliance** - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. **Minimum Requirements:** + Must have a valid motor vehicle license. + Must have a High School diploma or General Education Diploma (GED). + One to three years of work experience in an engineering test or design environment. + Three to five years of work experience in transportation. + Three years' experience in software test procedures, system validation, and test procedure creation. + Must have formal supervisor skills in the Transportation Department. + Must be familiar with DoD Regulation 4500.9, familiar with Defense Transportation Regulation Part II Cargo Movements. + Able to provide deployments expertise and assistance to units deploying by sea, rail and air. Able to compiles, analyzes, interprets, and maintains data (JOPES, load plans, AUELs, DELs, TCN and personnel manifest) related to the movement to find individuals and materiel, to include all modes, both commercial and military. + Must be able to obtain and maintain a security clearance. + Good communications skills and technical writing ability needed. + Railroad/locomotive knowledge, embedded software, control systems, lab-based software, radio communication systems, environmental test experience desired. **Compensation Details:** $70,000.00 annually The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. **Benefits Overview:** Our health and welfare benefits are designed to support you and your priorities. Offerings include: + Health, dental, and vision insurance + Paid time off and holidays + Retirement benefits (including 401(k) matching) + Educational reimbursement + Parental leave + Employee stock purchase plan + Tax-saving options + Disability and life insurance + Pet insurance _Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits._ **Original Posting:** 01/15/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Job Description This position is a specialized position for EPSPC. The position entails multiple aspects of ACA and PBNDS compliance and working alongside ICE counterparts. This is a supervisory position and will not be part of the Bargaining unit. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES Perform all duties as directed in accordance with PBNDS/ACA and ICE facility policy standards. Review policies and ensure they are updated in accordance with PBNDS/ACA. Follow and abide by company polices and directives Respond to emergency situations, such as fires, facility disturbances, riots, etc. Prevent and detect contraband Prevent and detect escape attempts. Observe, prevent, and report all instances of disorder or non-compliance as directed by ICE and PPS policies and procedures. QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION Required (Minimum) Qualifications 1. Current EPSPC PSU Clearance 2. 1 Year experience within EPSPC 3. Performance Demonstration of Good Conduct and Personal Character Knowledge, Skills and Abilities Physically capable of responding to emergencies, such as running with a fire extinguisher. Capable of understanding and applying written and verbal orders, rules, and regulations. English literacy and ability to write reports in English Meet physical/health requirements for duties. Ability to use Computer Programs, such as Microsoft Excel and Word. Preferred Bachelor's degree from Accredited University Ability to speak, write and comprehend a second language (Spanish or any language) PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential job functions will require maintaining physical condition necessary for bending, stooping, sitting, walking or standing, and complex movements for prolonged periods of time. Applicants must be able to perform through pat-down searches and be able to physically search physical structures for contraband. Applicants must be able to respond to emergency situations, such as fires and run for prolonged distances with a fire extinguisher. Applicants must also be able to respond to physical disturbances that are violent in nature. Applicant must be able to assist in quelling physical altercations, as well as defending themselves from physical assault. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in a multitude of settings. There are various positions that could tentatively be performed on any given 8 - 12 hour day. These include the following: Exposure to extreme climate temperatures and conditions Exposure to sun and climate conditions, to include standing up and/or walking for more than 8 hours. Sitting at desk and periodically walking to conduct security checks Utilizing computers in offices or buildings Confined to office space for more than 8 hours SUPERVISORY RESPONSIBILITIES This is a supervisory position. ADDITIONAL QUALIFYING FACTORS ACA/PBNDS Test (written) Oral Board Highest Union Seniority and Overall combined test score (based on Written and Oral Board) will be selected. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, BSNC shareholder descendants and BSNC shareholder spouses, in that order. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our employee development team is looking for experienced call center Customer Service Supervisors to support commercial and public sector clients. Supervisors in this role coach and develop a team of inbound customer service agents and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously Drive a culture of accountability, continuous improvement, and personal excellence Directs workforce management activities and sets performance goals and objectives accordingly Develop and maintain strategy on ensuring customer satisfaction on all service interaction Provide team motivation and development to maximize sales opportunities Responsible for the overall performance and productivity of direct reports Responsible for weekly payroll review and submission to ensure correct entries Responsible for driving the growth of revenue and profit originating from a call center Proven ability to meet performance, efficiency, and quality assurance targets Monitoring of individual and team results to identify and act on both positive and negative performance Communicate key messages effectively to ensure that direct reports are informed of process changes Provide regular feedback to representatives regarding performance wins and areas of opportunity Work with other departments in the organization, such as quality assurance, training, IT, and recruiting. Develop and audit quality assurance strategies to ensure the delivery of world-class service Determining work procedures, preparing work schedules, and expediting workflow Responsible for hiring, coaching and terminating call center employees Be a subject matter expert on your client's business Manage remote employees as needed. Other duties and responsibilities as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

29458 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 425 Rack Room Shoes 425 Pay Range: Las Palmas Marketplace 11917 Suite B Gateway West About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. El Paso, Texas US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Job DescriptionDescription: Job Type: Full-time (40 hours/week, flexible schedule; occasional weekend work required) Salary: $20.00 + per hour (depending on experience) + Benefits Location: Based in Las Cruces, NM, with occasional travel to surrounding areas (e.g., Alamogordo, Silver City, Roswell) Overview: The Southern New Mexico Donation Center Supervisor is a dynamic, hands-on leadership role based in Las Cruces, NM, responsible for overseeing donation operations across the region. This includes supervising staff, managing logistics, fostering nonprofit partnerships, and supporting strategic growth. The ideal candidate is a self-motivated, solutions-driven professional with strong organizational and interpersonal skills who is prepared to grow into a management role. Travel to nearby communities like Alamogordo, Silver City, and Roswell will occasionally be required. Key Responsibilities: Supervise daily operations, staff, and scheduling for the Southern NM Donation Center. Cross-train as a donation driver and be prepared to operate or assist on the box truck approximately 2 days a week & during staff absences or high-demand periods. Dispatch and manage the route of one box truck, including maintenance coordination. Serve as a backup driver when needed, including donation pick-ups in surrounding communities. Manage administrative duties such as supply purchasing, recordkeeping, reporting, and scheduling. Monitor operational performance, control expenses, and meet donation and efficiency goals. Build and maintain relationships with local nonprofit organizations to expand donation sources. Identify, propose, and oversee the placement of donation bins in new locations across the region. Support and monitor operational metrics to ensure goals are met while staying within budget. Lead by example, enforce safety protocols, and maintain compliance with all organizational policies. Benefits: Competitive pay with room for advancement 401(k) with company match Medical, dental, and vision insurance Paid time off, including vacation and holidays Paid training and leadership development Quarterly Performance bonuses and performance-based raises Requirements: Qualifications: High school diploma required; college degree or related experience preferred. 2+ years of supervisory experience in logistics, transportation or sales. Strong organizational and communication skills. Comfortable with Microsoft Office (Word, Excel, Outlook); tech-savvy and detail-oriented. Independent problem-solver with a track record of initiative and reliability. Strong written and verbal communication skills. Experience managing a budget and tracking performance goals. Valid NM driver's license required (no CDL necessary). Must be willing to be trained to drive a medium duty box truck. Ability to lift 25-35 pounds regularly and up to 75 pounds occasionally with assistance. Willingness to travel to locations like Alamogordo, Silver City, and Roswell as needed. Must pass a criminal background check and DOT drug screening/physical. Flexible availability, including occasional weekends. Pre-Employment Requirements: Criminal background check DOT drug screen and physical examination

Job DescriptionCCBHC - Care Coordinator - Team Lead Families & Youth Innovations Plus (FYI+) Position: Full-Time Provider (Direct Services) Salary: $22.00 - $26.00 hourly (3 levels based on experience and education) Reports To: Program Supervisor Department: CCBHC Job Summary This position requires experience in care coordination and may involve mentoring new care coordinators or dealing with complex cases. This position requires traveling within Dona Ana County to conduct in-home care needs assessments and care planning sessions with participants (s) of all ages. The role is responsible for providing care coordination to participants with moderate to high needs. Key responsibilities include conducting in-person, community-based participant and family meetings as well as phone followups. Care coordinators review and conduct HRAs (Health Risk Assessments), create CNAs (Comprehensive Needs Assessments), and develop CCPs (Coordinated Care Plans) with participants. The position works collaboratively with other service teams to meet participants' needs and may involve assisting with connecting participants to appropriate services, advocating on their behalf, providing ongoing support, and monitoring the effectiveness of services. Care coordinators spend a significant portion of their time using writing, communication, and advocacy skills. What you'll Do: Demonstrate knowledge of how to prioritize and manage caseloads of participants receiving care coordination services effectively. Demonstrate ability to mentor other care coordinators in documentation and care coordination Provides Care Coordination and support for participants receiving mental health and substance abuse services. Works in collaboration with participants, family members and other providers to implement plans. Provides assertive outreach, advocacy, support and follow-up to assigned participants. Documents all outreach attempts and ensures all services/ outreaches indicated in the coordinated care plan are provided in accordance with identified frequency. Provides ongoing care coordination for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy. Care coordination may be done in an office setting, homes, or community settings in person and virtually. Assists participants in building a natural support team. Integrates natural community support/resources, for any and all life domain area(s) identified as needing improvement, into the planning process and service delivery process. Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services. Identifies and reports all mandated reporting situations and Critical Incidents according to agency policy. Educates participants and families on self-advocacy, effective use of services, planning skills, and how to monitor needs and progress. What You Need: Bachelor's Degree in a human services-related field, plus one year relevant experience, OR Associate's Degree in human services plus at least three years of hands-on experience in mental health, OR High School diploma or equivalent with a minimum of five years of supervised experience in behavioral health (subject to approval). Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, or knowledge of some of these programs and ability to learn others People with lived/living experience with CYFD, Juvenile Justice systems, mental health or substance use recovery are encouraged to apply Bilingual capabilities (English/Spanish) preferred Must be able to pass a CYFD Background Check

Job DescriptionThe Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead & Coach: Lead and support a team of 20-25 student call center agents Conduct regular 1:1 coaching sessions focused on performance, development, and engagement Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals Identify skill gaps and partner with training and leadership teams to strengthen performance Operational Excellence: Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed Partner with Workforce Management and Operations to ensure proper staffing and coverage Ensure required training and continuous learning modules are completed on time Uphold Intuit and EAW policies, standards, and compliance expectations Customer & Client Support: Handle escalated customer concerns with professionalism and care Serve as a key liaison between agents, leadership, and clients to ensure alignment Participate in weekly and monthly business reviews, sharing insights on team performance and trends Escalate systemic issues and recommend process improvements when appropriate Culture & Engagement: Foster an inclusive, supportive team environment that balances accountability with recognition Model professionalism, integrity, and a growth mindset Support agent success through motivation, recognition, and clear expectations What We're Looking For Required Qualifications: Associate or Bachelor's degree 3+ years of experience in a call center or customer service environment Experience coaching, leading, or supervising others Proven ability to handle customer escalations effectively Strong communication, organization, and time-management skills Comfort working in a fast-paced, metrics-driven environment Proficiency with Microsoft Office and basic reporting tools High level of professionalism and discretion with confidential information Preferred Traits: A passion for coaching and developing others Strong problem-solving and analytical skills Ability to multitask and adapt in a dynamic environment Openness to feedback and continuous improvement Why Join Us? Develop your leadership skills in a real-world supervisory role Gain experience working with a well-known client (Intuit) Make a meaningful impact on student employee success Be part of a supportive, collaborative team culture Build experience that strengthens your future career opportunities ExemptAbout UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Purpose and Scope: The Transportation UMB/ADACG Supervisor is responsible for all applicable transportation functions in support of unit deployment/redeployment under this effort. Development and maintenance of accurate Automated Unit Equipment Lists (AUELs). Development of the Deployment Equipment Lists (DEL) required to support the deployment (as derived from the AUEL) and the Commander's intent. Development of air load plans using the Automated Air Load Planning System (AALPS) and stow plans using the Integrated Computerized Deployment Planning System. Development of hazardous material documentation, Transportation Control Numbers (TCN) and requirements for movement of personnel and equipment via ground/rail, air and sea/inland waterways. Essential Responsibilities: Facilitates the work of the Brigade Movement Coordinators and distributes workloads that assures timely accomplishment of assigned workload. Reviews work in progress and completed work and makes adjustments as necessary in priorities and deadlines. Works with Tactical commanders in the area, G-3/G-4 personnel to plan and adjust work to accommodate existing priorities. Prepares and conducts briefings, documents and reports to Commanders/staff members at 32nd AAMDC relative to deployments and unit movement plans/documents, loads plans and TPFDDs. Continually reports status of deployment planning to concerned officials, distributes automation reports and instructs division representatives in the use of automated reports. Coordinates training on use and maintenance of the TC-ACCIS, JOPES, AALPS, GTN, movement documentation systems. Provides instruction to all supported units as required relative to the movement requirements for mobilization and deployment. Works with appropriate FORSCOM, JFCOM, and other DOD agencies to establish precise movement timelines, locations, quantities and destinations and transportation modes for personnel and equipment to be moved to the deployment Area of Responsibility (AOR). Makes recommendations/provides technical deployment assistance to units in collection of accurate unit movement data, utilization of Command and Control (C2) systems, and proper preparation for deployment in any and/or all transportation modes- land, sea, rail and/or air. Monitors, coordinates the establishment of, and validates airflow, rail movement, and sealift for military and commercial charter providers for deployments and exercises. Command representative on Movement Control Boards (which establishes priorities) to de-conflict air, rail and sea schedules with all concerned units and agencies in order to disseminate requirements timeliness and movements schedule. Advises the Port Support Activity (PSA) and Departure/Arrival Airfield Control Group (D/AACG) of movement time lines, equipment densities and logistic support requirements. Assists in the development of Letters/Memos of Instruction (LOI/MOI) for data generation for TPFDD. Able to continually update 32nd AAMDC Command Group. Perform all other position related duties as assigned or requested. Work Environment, Physical Demands, and Mental Demands: Most positions involve work typical of office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Some positions involve work in environments (e.g., shipboard, labs, outside locations, etc.) where mechanical equipment, etc. is installed, tested, analyzed/monitored, operated, and/or maintained. Equipment may be loud and noisy or have exposed moving components. Such positions may involve routine lifting up to 50 pounds, regular handling, grasping, kneeling and carrying, and constant use of vision and mental alertness is required. This classification may include managing hazardous materials or other environmental responsibilities. Other Responsibilities: Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Minimum Requirements: Must have a valid motor vehicle license. Must have a High School diploma or General Education Diploma (GED). One to three years of work experience in an engineering test or design environment. Three to five years of work experience in transportation. Three years' experience in software test procedures, system validation, and test procedure creation. Must have formal supervisor skills in the Transportation Department. Must be familiar with DoD Regulation 4500.9, familiar with Defense Transportation Regulation Part II Cargo Movements. Able to provide deployments expertise and assistance to units deploying by sea, rail and air. Able to compiles, analyzes, interprets, and maintains data (JOPES, load plans, AUELs, DELs, TCN and personnel manifest) related to the movement to find individuals and materiel, to include all modes, both commercial and military. Must be able to obtain and maintain a security clearance. Good communications skills and technical writing ability needed. Railroad/locomotive knowledge, embedded software, control systems, lab-based software, radio communication systems, environmental test experience desired. Compensation Details: $70,000.00 annually The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 01/15/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a motivated leader with excellent communication skills and a passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this leadership role, you'll guide your team to success through coaching, performance management, and operational excellence. This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, development, and success of a team of 15-25 front-line agents. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. Coach and develop team members on service standards, processes, and best practices. Monitor and improve performance metrics, KPIs, and productivity benchmarks. Foster a culture of accountability, continuous improvement, and excellence. Oversee workforce management, including scheduling and goal setting. Develop strategies to ensure high levels of customer satisfaction. Motivate the team to identify and maximize sales opportunities. Review and submit weekly payroll to ensure accuracy. Drive revenue and profitability growth within the call center. Track and analyze team and individual performance to identify trends and improvement areas. Communicate updates and process changes clearly and effectively. Provide regular feedback and coaching to agents on performance and development. Collaborate with departments such as QA, Training, IT, and Recruiting. Implement and audit quality assurance strategies to maintain service excellence. Manage hiring, onboarding, coaching, and, when necessary, terminations. Serve as a subject matter expert on client-specific operations. Manage remote team members as needed. Perform additional duties as assigned. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of total call center experience or 1 year in a management role. Associate's degree or equivalent combination of education and experience. Strong interpersonal and communication skills. Proven supervisory experience with a focus on staff development. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Demonstrated ability to drive performance and meet sales goals. Familiarity with call center tools and technologies for KPI and SLA management. Effective conflict resolution skills for both customer and employee issues. Strong organizational, time management, and multitasking abilities. Ability to adapt and thrive in a fast-paced, high-pressure environment. Clear and practical written and verbal communication skills. A proactive, solution-oriented mindset with a drive for continuous improvement. Ability to independently prioritize tasks and implement effective solutions. Strong accountability and performance management capabilities. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.