Supervisors have a super-important job (didn't see that one coming, did you?). From setting goals for employees to organizing the workflow in the office, supervisors oversee all operations.

In the same breath, supervisors are a great resource for employees to look to. Supervisors are always trying to figure out how to do things more efficiently while making sure everyone is staying on top of their goals.

Unless you're needed to stay later, typically you'll only work a 40-hour week as a supervisor. The majority of employers will only hire supervisors who have a bachelor's degree. Sometimes there are options for those with only a high school diploma, you just have to find the right employer.

What Does a Supervisor Do

When it comes to the most important skills required to be a supervisor, we found that a lot of resumes listed 11.4% of supervisors included customer service, while 9.5% of resumes included safety procedures, and 9.2% of resumes included sales floor. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

Learn more about what a Supervisor does

How To Become a Supervisor

If you're interested in becoming a supervisor, one of the first things to consider is how much education you need. We've determined that 43.6% of supervisors have a bachelor's degree. In terms of higher education levels, we found that 6.1% of supervisors have master's degrees. Even though most supervisors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Supervisor

Supervisor Career Paths

Average Salary for a Supervisor

Supervisors in America make an average salary of $53,902 per year or $26 per hour. The top 10 percent makes over $92,000 per year, while the bottom 10 percent under $31,000 per year.
Average Supervisor Salary
$53,902 Yearly
$25.91 hourly

What Am I Worth?


Roles and Types of Supervisor

The role of a supervisor includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general supervisor responsibilities:

  • Provide daily direction and communication to employees to ensure customer service calls are answered in a timely, efficient,
  • Schedule samples for analysis maintaining specialized projects through efficient project management organize the receiving, storing
  • Make sure staff is adhering to minimum age requirements for consumption of alcoholic beverages

There are several types of supervisor, including:

Production Supervisor


A production supervisor oversees the manufacturing processes of products. They organize and monitor the workflow by scheduling and coordinating daily tasks. They communicate production goals, evaluate results, discipline, and motivate employees.

Production supervisors manage the inventory and control the cleanliness and safety of the working environment. They make sure the equipment is safe to use and arrange repairs if necessary. They design and monitor working processes, provide information on the work, resolve problems, analyze, and report progress.

Working as a production supervisor requires experience in the field of production. You will take care of the selection and training of the staff and the mentoring of assistant supervisors, making sure they keep up and support their personal growth.

  • Average Salary: $63,391
  • Degree: Bachelor's Degree

Operation Supervisor


Operations supervisors monitor the performance of employees and processes across a variety of fields, from IT to sales, production, finance, or customer support. People successful in this position are great leaders and have strong organizational and administrative skills.

Every waking hour of an operations supervisor revolves around Key Performance Indicators. They make sure operations comply with management policies, supervise, motivate and evaluate employees, and create reports on the efficacy of operational processes, which they present to the management.

Apart from analyzing and reporting on different areas of performance, operations supervisors are responsible for assessing the operational processes of departments and suggesting and implementing strategies that boost efficiency and reduce expenses.

  • Average Salary: $57,279
  • Degree: Bachelor's Degree

Customer Service Supervisor


A customer service supervisor's job is to guarantee that customer experience at the organization they work for is like a day at the zoo, each and every time. And given the fact that people tend to be highly critical about customer care services, this is definitely easier said than done.

Typically, they rise to the position from a front-line representative position. Customer service supervisors oversee the work of customer care agent teams, coach the service staff, and make sure customer service teams are tightly bound and highly functional.

This is a managerial position, so you will need leadership skills. You need to be able to make people trust you and follow your vision, tactfully negotiate and resolve problems, and never let your frustration get the best of you. Leave that to the customers.

  • Average Salary: $38,792
  • Degree: Bachelor's Degree

States With The Most Supervisor Jobs

Mouse over a state to see the number of active supervisor jobs in each state. The darker areas on the map show where supervisors earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Supervisor Jobs By State

Supervisor Education

Supervisor Majors

27.9 %

Supervisor Degrees


43.6 %

High School Diploma

21.0 %


20.2 %

Top Colleges for Supervisors

1. Stanford University

Stanford, CA • Private

In-State Tuition




2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition




3. Northwestern University

Evanston, IL • Private

In-State Tuition




4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition




5. University of Southern California

Los Angeles, CA • Private

In-State Tuition




6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition




7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition




8. Villanova University

Villanova, PA • Private

In-State Tuition




9. San Diego State University

San Diego, CA • Private

In-State Tuition




10. Bentley University

Waltham, MA • Private

In-State Tuition




Top Skills For a Supervisor

  • Customer Service, 11.4%
  • Safety Procedures, 9.5%
  • Sales Floor, 9.2%
  • POS, 8.5%
  • Direct Supervision, 8.5%
  • Other Skills, 52.9%

Choose From 10+ Customizable Supervisor Resume templates

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Supervisor diversity

Supervisor Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among supervisors, 44.2% of them are women, while 55.8% are men.

  • The most common race/ethnicity among supervisors is White, which makes up 59.5% of all supervisors.

  • The most common foreign language among supervisors is Spanish at 67.0%.

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Best States For a Supervisor

Some places are better than others when it comes to starting a career as a supervisor. The best states for people in this position are Alaska, New Jersey, Connecticut, and Delaware. Supervisors make the most in Alaska with an average salary of $81,425. Whereas in New Jersey and Connecticut, they would average $71,100 and $68,066, respectively. While supervisors would only make an average of $67,516 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Supervisor Jobs: 1,524
Highest 10% Earn:
Location Quotient:

2. New Jersey

Total Supervisor Jobs: 2,910
Highest 10% Earn:
Location Quotient:

3. New York

Total Supervisor Jobs: 5,162
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Supervisors

How Do Supervisors Rate Their Jobs?


5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Supervisor Reviews

Aug 2020

Team work , layout understand ing, and clients conversations skills


On site rudly behavior

Jul 2020

A great leader, leads by example. Leading organization with team effort, to learn and grow.


No effort in team work, disorganized, no leadership.

Working as a Supervisor? Share your experience anonymously.
Overall Rating*
Career Growth
Work/Life balance

Top Supervisor Employers

Most Common Employers For Supervisor

RankCompanyAverage SalaryHourly RateJob Openings
1CVS Health$104,294$50.141,279
2Best Buy$64,849$31.18495
5Sam's Club$47,205$22.69610

Supervisor Videos

Becoming a Supervisor FAQs

How Long Does It Take To Become A Supervisor?

It takes 3 years of professional experience to become a supervisor. That is the time it takes to learn specific supervisor skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 6 to 8 years years to become a supervisor.

How Do I Become A First-time Supervisor?

You become a first-time supervisor by developing your skill sets, leveraging transferable skills, and letting your manager know that you're interested.

There are five categories of supervisory skills to focus on to accelerate your success as a supervisor.

How Do I Become A Supervisor With No Experience?

You can become a supervisor with no experience by talking to your manager and having transferable skills. There are several steps you can take to improve your chances of becoming a supervisor with no experience. Also, having an associate's or bachelor's degree in business management or some certification or training can improve your odds.

How Much Does A Production Supervisor Make A Year?

A production supervisor makes $72,223 a year. However, the range typically falls between $60,753 a year and $86,493 a year. Factors such as the company you work for and location can impact how much a production supervisor can make.

Is A Supervisor A Manager?

No, a supervisor is not a manager. A supervisor is an individual who makes decisions approved by the manager. While managers typically play a more strategic role in a company, making decisions, setting goals, and overseeing a team's success.

What Are The Duties And Responsibilities Of A Supervisor?

The duties and responsibilities of a supervisor are being responsible for the day-to-day performance of a small group, either a team, a department, or a shift. Supervisors typically have experience in the group's purpose or goal and have earned the position based on management's belief that they can guide the team.

What Are The Main Responsibilities Of Managers And Supervisors?

The main responsibilities of managers and supervisors involve the level of scope of their job duties. A manager typically works at a high level relative to a supervisor in terms of what they manage.

What Are The Pros And Cons Of Being A Supervisor?

The pros of being a supervisor are higher pay and growth opportunities, while the cons are stress and hiring and firing.

Here is a more detailed look at the pros and cons of being a supervisor:

What Is A Supervisor Job Description?

A supervisor job description is maintaining staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.

Supervisor Job Responsibilities:

  • Accomplishes department objectives by supervising staff and organizing and monitoring work processes.

  • Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.

  • Accomplishes staff job results by coaching, counseling, and disciplining employees.

  • Plans, monitors, and appraises job results.

  • Conducts training.

  • Implements and enforces systems, policies, and procedures.

  • Maintains a safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.

  • Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.

  • Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.

  • Provides quality service by enforcing quality and customer service standards.

  • Contributes to team effort by accomplishing related results as needed.

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