Supervisor job description

Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.

We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Store Managers
at Dollar Tree are responsible for the following:
Managing the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates in both operations and merchandising Performing all opening and closing procedures Implementing all operational and merchandising direction that is communicated from the Store Support Center Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers Assisting in the realization of your store's maximum profit contribution Protecting all company assets Maintaining a high level of good customer service Creative problem solving in the areas of: Associate Development Maximizing Sales Potential Controlling Expense and Shrink Merchandise Display Store Signage Placement



What we need from you:
Must possess minimum 3 years prior retail management experience Background in dealing with hardlines or variety merchandise, BIG BOX experience a plus Strong productivity management ability in freight processing Strong communication, interpersonal and written skills Ability to work in a high-energy team environment

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

•Plexiglass guards at cash registers
•Associates conduct home health screenings two hour prior to their shift
•Managers conduct in-store health screenings of each associate prior to shift
•Cleaning protocols that include hand sanitizer and supplies to clean throughout the day
•Social Distancing by maintaining at least six feet between yourself and shoppers
•Face masks and gloves for Associates to wear during their shifts

Dollar Tree proudly offers our full-time store management Associates with an opportunity to earn a bonus each month if key performance goals are achieved.

We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program


NOTE: There are differences in job duties for our store types that may vary from this job posting. Review our job descriptions posted on our Career Center.


Dollar Tree is an equal opportunity employer.

Our Fraud Supervisor ensures our customers receive the best fraud detection and protection in the industry. This team is comprised of four major business functions:
Fraud Plastics, which handles all credit card and debit card transactions Retail Fraud Prevention, which handles fraud decisioning based upon tool utilization and analysis for Electronic Money Movement, Deposit/Check Review, New Account Screening, Kite, Inclearing, and Fraud Hotline Card Disputes & Recovery is responsible for processing and resolving customer claims and inquires related to non-fraud and fraud-related transactions on Chase credit cards Retail Customer Claims assists customers with electronic/check fraudulent and merchant dispute transactions on Debit Card, ATM, ACH, Checks, and Chase Online for consumer and business accounts for all lines of business. The function decisions claims for payment or denial according to federally regulated guidelines

We're looking for individuals with a passion for managing a team and the following skills:

Leadership Skills:

Develop and lead team of Specialists Lead by example and coach on key behaviors to drive results Responsible for performance management Select and retain talent Identify ways to support inclusion and diversity

Customer Focus

Resolve employee and escalated customer problems and inquires Operates with urgency and meet deadlines

Communication Skills

Communicate both verbally and written Ability to influence internal and external business partners Relationship management

Problem Solving Skills

Ability to delegate tasks Conflict resolution skills Prioritize diverse workloads

Analytical Skills

Participates in execution of strategy Specialized functional or technical knowledge that allows for independent thought and action on important department activities Required to abide by all applicable regulatory and department practices and procedures Drive risk and control initiatives

Computer Skills

Experience with multiple browsers, multiple tabs, window navigation and instant messenger tools Fluency in Windows Operating Systems and Microsoft Office tools

Work schedules vary and could include a schedule that includes working in the evening and on the weekend.

Our team members are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results. They're able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products.


Qualifications:


Minimum of two years management experience strongly preferred Must be willing to work in an environment that requires phone-based customer interaction Advanced proficiency with computer functions with MS Office Suite strongly preferred High School Diploma or equivalent required, Bachelor's degree preferred


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans