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Job Description
About the role
Join us as our Global Manufacturing Sciences CMC Lead and drive high-impact, high-visibility CMC projects for innovative biologics in a dynamic global environment.
You will provide technical and strategic leadership for Chemistry, Manufacturing and Controls (CMC) of one or more late‐stage or commercial biopharmaceuticals with potential upside for the company. You will own the end‐to‐end CMC lifecycle for both Drug Substance and Drug Product, ensuring our manufacturing processes across multiple sites remain at the cutting edge of process technology. In this role, you will lead cross‐functional CMC teams, represent Global Manufacturing Sciences (GMSci) in global product governance forums, and shape the CMC roadmap to support product launches, lifecycle management priorities, submissions, and continuous improvement aligned with Takeda's manufacturing and supply strategy.
How You Will Contribute
As the principal product technical leader, you drive innovation and transformation with direct influence on the company's success and future growth. Reporting to the Head of GMSci CMC, you will:
Set and own the CMC lifecycle management strategy and roadmap for assigned biologic products.
Ensure manufacturing processes remain robust, performant, aligned with QbD principles, and comparable across multiple internal and external manufacturing sites.
Lead cross‐functional CMC teams to plan and execute short- and long-term CMC activities for product pre and post launch including, but not limited to, technology transfers, second generation processes, process improvements, post marketing commitments.
Provide expert guidance and technical oversight for investigations, troubleshooting, process optimization, and major process or method changes.
Be part of global product and governance teams, driving clear decisions on CMC strategy, lifecycle management and technology excellence.
Drive preparation and support of CMC content for regulatory submissions (initial filings, market expansions, post‐marketing changes, and regulatory commitments).
Act as a subject matter expert in regulatory inspections and audits, ensuring consistent, science‐based communication of product and process knowledge.
Identify and lead implementation of innovation and continuous improvement initiatives - process improvements, new technologies, and data‐driven approaches to reduce COGs and strengthen supply reliability.
Collaborate closely with an assigned CMC Project Manager (who will provide you PM support).
Continuous interaction with Process & Product Sciences, Analytical Development, Site Manufacturing Sciences, QA, QC, Engineering, Supply Chain, Validation and Regulatory CMC to ensure aligned, efficient CMC execution across functions and sites.
Mentor colleagues and contribute to building CMC expertise and best practices across the GMSci Biologics organization.
What You Bring to Takeda
Advanced degree (Master's or higher preferred) in engineering or life sciences.
At least 10 years of experience in pharmaceutical or biopharmaceutical development/manufacturing, with substantial exposure to biologics Drug Substance and Drug Product.
Proven experience in product and process lifecycle management, including post‐approval changes, technology transfers, and continuous improvement.
Deep technical understanding of biologics manufacturing, quality, and regulatory frameworks, and how to apply these in CMC strategy and execution.
Demonstrated ability to lead complex, cross‐functional initiatives in a global, matrixed environment.
Strong analytical and problem‐solving skills, with a track record of making sound, data‐based decisions on complex technical topics.
Effective stakeholder management and communication skills, including experience interacting with senior leaders and health authorities.
Fluency in English (spoken and written); Mandarin is an advantage but not required.
Behaviours aligned with Takeda's values: enterprise and strategic thinking, focus on delivering results that matter for patients, ability to create an inclusive and empowering environment, and commitment to developing capabilities for the future.
More About Us
At Takeda, we are committed to delivering high-quality products to patients worldwide. We strive for excellence in everything we do, fostering a culture of innovation and continuous improvement. Join us and contribute to our mission of improving health and well-being through leading-edge science and technology.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MA - Hayden - 45-55
U.S. Base Salary Range:
$174,500.00 - $274,230.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - MA - Hayden - 45-55CHE - Glattpark (Opfikon) - Zurich HQ, Vienna, Austria
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$71k-103k yearly est. 1d ago
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Production Supervisor
Acro Service Corp 4.8
Supervisor job in Bowling Green, KY
Job Title:- Production Supervisor
(May go Longer)
Shift:-
Daily Schedule/Shift
Revolving shifts 1st and 2nd
1st Shift: 6:00AM - 2:30PM
2nd Shift: 3:00PM - 11:30PM
Supervisors rotate every 3 months on shifts
Show up 30 minutes before and stay 30 minutes after shift
Job Responsibilities:
Quality Supervisor
The main function of a production supervisor is to supervise and coordinate the activities of production and operating workers.
Job Responsibilities:
• Recommend measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
• Review operations and confer with technical or administrative staff to resolve production or processing problems.
• Develop and implement production tracking and quality control systems, analyzing production, quality control, and maintenance to detect production problems.
• Hire, train, evaluate, and discharge staff, and resolve personal grievances.
• Prepare and maintain production reports and personnel records.
Skills:
• Verbal communication skills, attention to detail, and problem solving skills.
• Ability to work independently and manage one's time.
• Knowledge of raw materials, production processes, quality control and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of machines and tools, including their designs, uses, repair and maintenance.
• Knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models.
Education/Experience:
• High school diploma or GED required. Associate's degree in business or related field preferred.
• 2-4 years experience required.
• Open to early-career candidates with less than 2 years of experience who demonstrate strong leadership potential and a passion for quality and continuous improvement.
• Supervisory experience in automotive or manufacturing environments is preferred, particularly in roles involving team leadership, process oversight, or quality assurance.
Proficient in Microsoft Office Suite, with a strong working knowledge of Outlook and Excel for communication, data tracking, and reporting.
Time management
People Skills, communication
$44k-62k yearly est. 4d ago
Production Supervisor - Injection Molding (NIGHT SHIFT)
Engineerit
Supervisor job in Louisville, KY
The ideal candidate will oversee the safe and proper manufacturing of the company's products. To achieve this, they will troubleshoot issues, ensure the efficient day-to-day operations of the company, and coordinate a team of production employees to consistently produce high-quality goods.
Responsibilities
Ensure the machinery is functional & operating correctly.
Scheduling of hourly employees
Make sure that the products and machinery are in line with regulatory standards
Lead team members & track metrics
Run daily operations and safety meetings.
Work with Maintenance team on machine issues.
Qualifications
Bachelor's degree or equivalent experience
5+ year supervisory experience
Act independently
Strong communication & leadership skills
Background in plastic injection molding OR blow molding.
$44k-67k yearly est. 3d ago
Oncology Imaging & Biomarker Strategy Lead
Regeneron Pharmaceuticals, Inc. 4.9
Supervisor job in Kentucky
A leading biotechnology firm is seeking a Clinical Imaging Scientific Director for Oncology to lead imaging strategy and execution in clinical trials. The ideal candidate will have a PhD and over 10 years of experience in clinical imaging, particularly in oncology, with significant expertise in PET imaging and regulatory engagement. This role requires collaboration with research teams and overseeing imaging project implementation, contributing significantly to oncology drug development. Comprehensive benefits are offered to eligible employees.
#J-18808-Ljbffr
$90k-125k yearly est. 1d ago
Production Supervisor
General Shale 4.1
Supervisor job in Stanton, KY
Augusta, GA
General Shale Brick, Inc., the leading manufacturer of brick and masonry materials, is seeking a Production Supervisor to join our Augusta, GA manufacturing facility. This is an exciting leadership opportunity within a highly automated, team-oriented production environment, where you'll play a key role in driving safety, quality, and operational excellence.
What You'll Do:
Lead, coach, and motivate production teams to achieve safety, quality, and production goals.
Foster a strong safety culture by ensuring compliance with all safety policies and company standards.
Coordinate with maintenance to schedule and oversee equipment repairs, ensuring optimal uptime and reliability.
Analyze processes and use problem-solving and critical thinking skills to drive continuous improvement.
Plan and organize production schedules to maximize equipment performance and workforce efficiency.
Oversee production inventory accuracy, including physical counts and inventory adjustments.
What We're Looking For:
Strong communication and leadership skills with the ability to engage and develop employees.
Solid computer skills and mechanical aptitude in a manufacturing setting.
Experience with PLCs, robotics, or automated systems is a plus.
A growth mindset and desire to build a long-term career with General Shale.
Higher education and/or relevant supervisory or manufacturing experience.
Why General Shale:
This is a leadership role offering competitive pay and a comprehensive benefits package, including:
Health and life insurance
401(k) with company match
Paid vacation and holidays
Opportunities for advancement within a stable, industry-leading organization
If you're passionate about leadership, manufacturing excellence, and continuous improvement, we invite you to apply and grow your career with General Shale.
Learn more about General Shale and our portfolio of masonry and building solutions at *********************
$40k-52k yearly est. 3d ago
Bilingual Team Lead
Firstsource 4.0
Supervisor job in Louisville, KY
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Title: Team Lead
Job Type: Full Time
FLSA Status: Non-Exempt/Hourly
Grade: G
Function/Department: Health Plan and Healthcare Services
Reporting to: Supervisor/Manager - Operations
Pay Range: TBD
Role Description: The Team Lead plays a crucial role in ensuring the HPHS team operates efficiently and effectively, delivering exceptional service to our clients.
Roles & Responsibilities
Lead and mentor a team of professionals, ensuring they meet performance targets and objectives.
Assist team members with daily tasks and resolve operational issues to ensure client needs are met promptly and effectively.
Identify and recommend process improvements to enhance team efficiency, quality, and cost-effectiveness.
Implement and maintain quality control measures to ensure that products and services meet or exceed industry standards and client expectations.
Develop and maintain key performance indicators (KPIs) to measure and report on the effectiveness and efficiency of team operations.
Foster strong relationships with clients, address their concerns, and ensure high levels of satisfaction.
Identify training needs and provide support for the professional growth of team members.
Expected/Key Results
Exceed customer experience metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and other relevant measures.
Assist in meeting revenue targets by effectively managing login hours, staffing levels, and other critical factors.
Assist in meeting team retention targets to ensure a stable and experienced workforce.
Skilfully handle customer escalations to address concerns and provide timely resolutions.
Ensure the team consistently meets the highest quality standards in their work.
Provide coaching and mentoring to support the professional development and growth of team members.
Ensure the availability of resources in line with scheduling requirements for efficient operations.
Employee Satisfaction parameters for respective programs and processes, fostering a motivated and engaged team.
Prioritize people engagement and development, including employee retention, professional growth, and succession planning within the team.
Qualifications
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Top of FormEducation
High school diploma or equivalent required
Top of Form
Top of FormWork Experience
At least 2 years of team experience, with a consistent track record of strong performance
Competencies & Skills
Strong analytical, problem-solving, and decision-making skills
Excellent verbal and written communication, interpersonal, and leadership skills
Familiarity with industry-specific technologies and tools
Knowledge of relevant industry regulations and compliance
Speak Spanish & English
Additional Qualifications
Ability to work flexible schedule based on client demands
Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
Ability to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work onsite or remotely from home.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
$39k-71k yearly est. 5d ago
Louisville Inflight Base Supervisor
Republic Airways 4.7
Supervisor job in Louisville, KY
Job Category:
Inflight
First line contact and support for Flight Attendant's (FA) needs, guidance and company administrative functions. Acts as the field champion of all Republic and partner instituted programs specifically Safety, Customer Experience, Associate well-being and corporate compliance.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Leadership and Engagement Responsibilities:
Acts as an engaged base champion of the Customer Experience focus, across all partners flown from the base.
Engages the base flight attendant team in person by creating and fostering personal relationships with each crew member.
Provides assistance to the flight team as needed.
Creates, manages and delivers meaningful Flight Attendant recognition and individual rewards.
Serves as an active partner within the Flight Attendant work place, including:
Completing ramp quality assurance daily meetings
Flying at least one trip per month / three trips per quarter involving at least one overnight, in addition to any ride along or inflight evaluations.
Completing and distributing a monthly base newsletter.
Ensures engagement with station based initiatives, fostering a partnership and supportive relationship with local airport operations.
Ensures that all Flight Attendants are well informed of service expectations as well as current company, regulatory and partner standards.
Fosters a partnership approach with the IBT Union Representatives.
Maintains a neat, clean and serviceable crew room and airport standby room.
Develops and maintains open communication with all Inflight leadership, all Inflight departments as well as Crew Scheduling and Crew Planning.
Administrative and Compliance responsibilities::
Ensure all Flight Attendants are aware of, understand and comply with all company, regulatory and partner policies
Ensure all FAs are well informed and competent in all aspects of their regularly assigned duties.
Maintain and complete administrative records and documents, as required by Inflight and Company Leadership
Manage and reduce all elements of Flight Attendant lost time
To ensure the good working order and availability of all Company facilities and tools for Flight Crew
Partner with the Flight Department to ensure all Inflight and station operational obligations are met, such as drug tests, dependability meetings, parking tag assignments etc., are completed as required
Manage and be accountable for base financial and C.O.B. budget as annually assigned
Will complete Special Projects and any other duties as assigned by Inflight Senior Leadership
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
High school diploma or GED with at least two years of Inflight or Airport Customer Service Experience
Must be 21 years of age by the date of the first interview
Possess Intermediate level computer knowledge in Microsoft Office Suite applications
PREFERRED EDUCATION and/or EXPERIENCE
Additional years of customer service experience, preferably in an aviation environment.
Previous Flight Attendant experience.
Previous lead or supervisory experience.
Advanced computer skills in Microsoft Office Applications.
REGULATORY COMPLIANCE
Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks
Authorized by law to work in the United States and able to travel in and out of the United States
Possess and maintain a valid US passport or foreign passport
Willing to submit to and pass FAA and Company mandated random drug and alcohol tests
Applicant must satisfy all Flight Attendant company policy and regulatory requirements
OTHER REQUIREMENTS
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess leadership and organizational skills.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast paced environment.
Able to work with confidential materials and information.
Must not have tattoos visible while in uniform.
Must not have multiple piercings visible while in uniform.
LANGUAGE SKILLS AND COMMUNICATION ABILITY
Candidates must be able to write, read, speak and be understood in English..
REASONING AND DECISION MAKING
Base Supervisors must poses the ability to process information quickly and react in a positive manner during unexpected and/or serious situations. Must be a practical problem solver and be able to manage and interpret a variety of situations (both technical and interpersonal) where only limited practices exist. Must be able to think and react quickly in all types of emergency situations. Able to effectively present information and respond to questions from all levels of leadership, crew members, customers and the general public. Capable of maintaining a professional demeanor, with controlled emotions at all times, as this position will operate in a fast paced and an occasionally challenging environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those required by an associate to successfully perform the essential functions of this role.
Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds
Capable of lifting objects above shoulders up to 35 pounds
Able to push or pull moveable carts weighing in excess of 250 pounds
Able to walk or stand for extended periods, sometimes with aircraft turbulence
Must be able to stoop, crouch, climb and kneel
Able to see clearly at 20 feet or more with corrective lenses or contacts
Able to hear clearly verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise
Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications
Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment
WORK ENVIRONMENT
Base Supervisors must be able and willing to work and contribute to a culturally diverse professional atmosphere.
All Republic associates will respect the cultural differences of all associates, customers and vendors.
All candidates will have the ability to assist customers' who may have special needs and or disabilities.
All supervisors must be available to work for extended periods of time as well as support a varied work day schedule, including early mornings, nights, overnights, weekends and Holidays and in all weather conditions.
TRAVEL REQUIREMENTS
Travel up to 40% of the time, including nights, weekends, holidays and overnight stays. All supervisors must be able to relocate based on the Company's operational needs.
EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$26k-34k yearly est. Auto-Apply 13d ago
Operations Supervisor
Dayton Freight 4.6
Supervisor job in Louisville, KY
As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities * Compile production and service records and measure conformance to standards
* Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
* Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
* Set up appointment freight deliveries
* Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
* Maintain excellent communication with external and internal customers
* Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
* In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
* Ensure that Service Center premises are protected and maintained
* Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
* Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Assist with the facilitation of information meetings with Service Center team members
* Effectively handle special assignments as directed
Qualifications
* Knowledge of the LTL/ Transportation Industry
* Has managed Drivers and Dockworkers
* Knowledge of the surrounding geographical area to the Service Center
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
* Paid holidays (8); paid vacation and personal days
$55k-69k yearly est. Auto-Apply 60d+ ago
Operations Lead
North Central 3.9
Supervisor job in Louisville, KY
Benefits:
401(k)
401(k) matching
Company car
Health insurance
Opportunity for advancement
Paid time off
Training & development
The Operations Lead is responsible for providing direction and guidance to the installation team while managing projects in the field to achieve proper end-to-end efficiency.
Key Job Responsibilities:
The Operations Lead is responsible for assisting the Operations Manager with the development and accountability of technicians, and project management, and assisting with initiatives to drive company growth.
Development:
Adapt current training model to assist with technician's development
Provides in-field and off-site technical training to assigned technicians
Provides guidance and/or training on advanced control system programming
Provides constructive feedback to Operation Manager on technician work behaviors
Projects Management / Supervision:
Provides supervision for small projects that do not require dedicated project management
Provides oversight for no more than 2 concurrent projects that required project management
Completes pre and post-walk and oversees commissioning of all projects
Provides guidance on completing and delivering complex audiovisual, automation, networking, security, surveillance, and access control installations including setup, programming, calibration, and client education
Responsible for delivering every project on time within budget and scope
Project Coordination:
Facilitates triage for all emergency situations
Minimum Job Requirements:
Minimum of 3 years of field supervisory experience
Ability to use hand/power tools, ladders, and motorized lifts
Strong verbal and written communication skills
Driven, highly detailed, organized, and able to multitask
Excellent desktop and mobile computing skills
Clean driving record and background check (required for DCJS certification)
Completion of Livewire University within 1 year of employment
This position offers an exciting opportunity for individuals looking to advance their careers in operations management while contributing to the success of the organization.
Pay is determined by experience; starting rate is from $25<
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
$25 hourly Auto-Apply 60d+ ago
Supervisor, Customer Services
Envoy Air 4.0
Supervisor job in Lexington, KY
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
$25k-32k yearly est. Auto-Apply 9d ago
NK - Customer Service Supervisor
GAT 3.8
Supervisor job in Louisville, KY
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Part time, variable, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$24k-33k yearly est. 8d ago
Branch Operations Lead - Lexington Market - Lexington, KY
Jpmorgan Chase & Co 4.8
Supervisor job in Lexington, KY
JobID: 210699151 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
* You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
* You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
* You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
* You have 1+ years of retail banking experience.
* You have a high school degree, GED, or foreign equivalent.
* You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
* You have 6+ months of Associate Banker (Teller) experience.
* You have a college degree or military equivalent.
Training and Travel Requirement
* You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
* You'll need to be able to travel as required for in-person training and meetings.
$84k-109k yearly est. Auto-Apply 12d ago
Seasonal Call Center Supervisor
Education Works 3.8
Supervisor job in Covington, KY
The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities
Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries.
Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues.
Ensure continuous learning training modules are complete before announced deadlines.
Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance.
Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested.
Review agent's daily attendance for occurrences and/or occurrence discrepancies.
Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline.
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage.
Uphold EAW and Intuit's policies, standards, and compliance requirements.
Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary.
Foster an inclusive and engaging team culture that balances accountability with recognition.
Escalate client concerns, systemic issues, and process improvements to Operations Leadership.
Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations.
Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations.
Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions.
Resolve escalated customer concerns, balancing superior service with fiscal responsibility.
Perform other duties as directed by management.
Basic Qualifications
Bachelor's or associate degree required.
3 years of experience in a call center or customer service role.
Experience handling customer escalations and providing excellent customer service.
Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics.
High level of integrity and professionalism in handling confidential information.
Strong computer skills and proficiency in Microsoft Office Suite.
Strong analytical and problem-solving skills.
Exhibit exceptional time management, organization, and prioritization skills.
Ability to work independently and in a team setting within a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Proven success in leading a team of agents.
Ability to multi-task and perform in a fast-paced environment.
Embrace feedback and approach work with a growth mindset.
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
$29k-40k yearly est. Auto-Apply 56d ago
SR Operations Supervisor
Universal Logistics Holdings 4.4
Supervisor job in Louisville, KY
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
WESTPORT AXLE CO., LLC, is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Westport's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.
This operation supports a full range of our value added services. We manage and operate a cross dock and warehouse facility which encompasses: Picking, Packing, Storage, and Shipping of automotive parts and equipment. This operation ships to various dealers, warehouses, and distribution facilities - as well as direct to the assembly line in a Just-in-Time (JIT) capacity.
Schedule: Friday - Monday (C-Crew)
Friday - Saturday: 6:00am - 4:30pm
Sunday - Monday: 6:00pm - 4:30am
Principal Duties and Responsibilities (Essential Functions):
Directly supervise department line personnel.
Directly supervise the activities of the designated department area - Quality, Materials, or Production while maintaining on-time delivery to the customer.
Focus on achieving Company Productivity, Quality and Safety goals.
Maintain attendance, production and training records for organization purposes.
Report any problems that could interfere with production or related department assemblies to the necessary internal staff immediately.
Ensure a clean, safe work environment.
Observe company policies and ensure that all policies are conformed to, including work instructions, SOPs, PPE, training, and safety rules.
Handle employee issues such as coaching, disciplinary actions etc. and respond to any Corrective Actions and/or findings from internal and external audits.
the Quality and Environmental policies and Management Systems.
Other Responsibilities:
Schedule time for necessary employee meetings.
Keep employees informed of various plant committees and functions.
Address employee concerns in a timely and professional manner.
Promote safety awareness.
Complete special projects, assignments and/ or other tasks in a timely and professional manner.
Required Qualifications & Skills:
High School diploma or equivalent.
Ability to use MS software to complete reports, emails and projects.
Ability to deal with confidential information and/or issues using discretion and judgment.
Knowledge of the production process, plant and its various functions.
Knowledge of production parts required for assembly.
Ability to lead people
Willingness to complete required classes and other recommended seminars that may be identified through career path process.
$33k-49k yearly est. Auto-Apply 60d+ ago
Print Production Manager
Speedpro Lexington North
Supervisor job in Lexington, KY
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Compensation and Benefits:
Competitive Annual Salary
Additional training/development opportunities
At SpeedPro Imaging, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers. We're the ones behind that fleet of trucks you see everywhere, and we're also the ones that design, produce, and install the wall and floor murals you see at businesses, universities, and sports arenas across the U.S. We specialize in large-format graphics that give our customers the wow-factor their business needed.
At SpeedPro Imaging, we act with energy, passion, and professionalism. We're backed by a culture of innovations and entrepreneurship, and we're looking for exceptional talent to join us.
The Production Manager reports directly to the SpeedPro Imaging studio owner and is primarily responsible for producing various wide-format specialty printing products. This position plays a critical role in the franchise's profit and margin potential through outstanding performance in fast turn-around times, high-quality product output, and efficiency with materials to minimize waste.
Functions:
Lead the printing and production of client orders
Inspect customer files, provide digital proofs, and make the graphics print-ready
Operate and maintain large-format printers, laminators, and plotters
Conduct inventory and procurement*
*The team can help with the actual ordering of materials, so long as you provide a list of what is needed
Graphic design services (unless outsourced)
Smaller graphic installations
Unloading/unpacking deliveries to the studio
Vehicle inspections and measurements; performing site surveys
Packing, labeling, and shipping completed jobs; making deliveries
Utilization of CoreBridge software for estimates/quotes
Ideal candidates will also possess:
2+ years of designing/working with vehicle graphics and templates
Experience with large-format printers, laminators, plotters, and graphic and signage finishing
Associate's or Bachelor's Degree in graphic design (or similar program)
Compensation: $15.00 - $20.00 per hour
Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer.
At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.
Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.
$15-20 hourly Auto-Apply 60d+ ago
Member Service Supervisor
Expree Credit Union 3.7
Supervisor job in Frankfort, KY
Purpose:
Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations.
Benefits
9 Paid Holidays
Paid Time Off
401k plan with employer match
Medical Insurance
Employer paid Dental and Vision Insurance
Employer paid Life Insurance and Long-Term Disability
Position Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees.
Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings.
Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions.
Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote.
Assesses risks in all financial transactions and new accounts executed by employees.
Competently performs all duties of the Teller and Member Service representative roles.
Other duties as assigned
Education/Experience/Licenses
College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired.
High school diploma or GED equivalent is required.
Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required
Skills
Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry.
Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling.
Must have the ability to use related computer software and Microsoft Office applications.
Provide exemplary member service experience.
Excellent time management skills and possess the ability to multitask.
Professional verbal and written communication skills.
Ability to build rapport and work well in a team environment.
Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$26k-39k yearly est. 60d+ ago
Male Patient Center Supervisor (Full-time)
Avertest
Supervisor job in Glasgow, KY
Location: covers Tompkinsville, Glasgow, Brandenburg, Louisville, Brownsville, Greenville, Hopkinsville AND Clinton, KY Pay: $19.00 per hour About Averhealth At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you're passionate about helping others and want to start a meaningful career, we'd love to have you on our team.
Position Summary
The Male Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.
Key Responsibilities
* Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
* Lead, coach, schedule, and support testing center staff
* Conduct observed urine collections with male patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
* Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
* Ensure accurate documentation, quality control, and timely reporting
* Address patient concerns professionally and promote a recovery-focused environment
Schedule
* Full-time: Typically between 35-40 hours per week
* Must have flexibility for varying shifts due to random testing needs
* Primary hours: could be as early as 4:00am and as late as 8:00pm, need 7 day per week availability
* Schedules are provided approximately one week/one month in advance
What We Offer Full-Time Employees
* Medical, Dental, and Vision insurance
* Short- and Long-Term Disability
* Life insurance with employer contribution
* Guaranteed 1.25% raise every 6 months
* 401(k) with employer match
* Annual uniform reimbursement (scrubs)
* Instant access to earned wages - no waiting for payday
* Referral bonuses
* Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
* 3 weeks of paid time off in your first year
* Supportive team culture and career growth opportunities - many of our leaders started in this role
Qualifications
* High school diploma or GED; additional education preferred
* Supervisory or team-lead experience (required)
* Strong communication, organization, and problem-solving abilities
* Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
* Comfortable working with biological specimens and standing for extended periods
* Must have reliable transportation and valid driver's license
Equal Opportunity Employer
Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.
$29k-43k yearly est. 12d ago
Louisville Inflight Base Supervisor
Republic Airways 4.7
Supervisor job in Louisville, KY
**Job Category:** Inflight First line contact and support for Flight Attendant's (FA) needs, guidance and company administrative functions. Acts as the field champion of all Republic and partner instituted programs specifically Safety, Customer Experience, Associate well-being and corporate compliance.
**ESSENTIAL FUNCTIONS**
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions._
**_Leadership and Engagement Responsibilities:_**
+ Acts as an engaged base champion of the Customer Experience focus, across all partners flown from the base.
+ Engages the base flight attendant team in person by creating and fostering personal relationships with each crew member.
+ Provides assistance to the flight team as needed.
+ Creates, manages and delivers meaningful Flight Attendant recognition and individual rewards.
+ Serves as an active partner within the Flight Attendant work place, including:
+ Completing ramp quality assurance daily meetings
+ Flying at least one trip per month / three trips per quarter involving at least one overnight, in addition to any ride along or inflight evaluations.
+ Completing and distributing a monthly base newsletter.
+ Ensures engagement with station based initiatives, fostering a partnership and supportive relationship with local airport operations.
+ Ensures that all Flight Attendants are well informed of service expectations as well as current company, regulatory and partner standards.
+ Fosters a partnership approach with the IBT Union Representatives.
+ Maintains a neat, clean and serviceable crew room and airport standby room.
+ Develops and maintains open communication with all Inflight leadership, all Inflight departments as well as Crew Scheduling and Crew Planning.
**_Administrative and Compliance responsibilities::_**
+ Ensure all Flight Attendants are aware of, understand and comply with all company, regulatory and partner policies
+ Ensure all FAs are well informed and competent in all aspects of their regularly assigned duties.
+ Maintain and complete administrative records and documents, as required by Inflight and Company Leadership
+ Manage and reduce all elements of Flight Attendant lost time
+ To ensure the good working order and availability of all Company facilities and tools for Flight Crew
+ Partner with the Flight Department to ensure all Inflight and station operational obligations are met, such as drug tests, dependability meetings, parking tag assignments etc., are completed as required
+ Manage and be accountable for base financial and C.O.B. budget as annually assigned
+ Will complete Special Projects and any other duties as assigned by Inflight Senior Leadership
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
_The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job._
EDUCATION and/or EXPERIENCE.
+ High school diploma or GED with at least two years of Inflight or Airport Customer Service Experience
+ Must be 21 years of age by the date of the first interview
+ Possess Intermediate level computer knowledge in Microsoft Office Suite applications
PREFERRED EDUCATION and/or EXPERIENCE
+ Additional years of customer service experience, preferably in an aviation environment.
+ Previous Flight Attendant experience.
+ Previous lead or supervisory experience.
+ Advanced computer skills in Microsoft Office Applications.
REGULATORY COMPLIANCE
+ Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks
+ Authorized by law to work in the United States and able to travel in and out of the United States
+ Possess and maintain a valid US passport or foreign passport
+ Willing to submit to and pass FAA and Company mandated random drug and alcohol tests
+ Applicant must satisfy all Flight Attendant company policy and regulatory requirements
OTHER REQUIREMENTS
+ Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
+ Possess leadership and organizational skills.
+ Able to coordinate multiple priorities and meet deadlines.
+ Able to handle interruptions and a fast paced environment.
+ Able to work with confidential materials and information.
+ Must not have tattoos visible while in uniform.
+ Must not have multiple piercings visible while in uniform.
LANGUAGE SKILLS AND COMMUNICATION ABILITY
Candidates must be able to write, read, speak and be understood in English..
REASONING AND DECISION MAKING
Base Supervisors must poses the ability to process information quickly and react in a positive manner during unexpected and/or serious situations. Must be a practical problem solver and be able to manage and interpret a variety of situations (both technical and interpersonal) where only limited practices exist. Must be able to think and react quickly in all types of emergency situations. Able to effectively present information and respond to questions from all levels of leadership, crew members, customers and the general public. Capable of maintaining a professional demeanor, with controlled emotions at all times, as this position will operate in a fast paced and an occasionally challenging environment.
**PHYSICAL DEMANDS**
_The physical demands described here are representative of those required by an associate to successfully perform the essential functions of this role._
+ Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds
+ Capable of lifting objects above shoulders up to 35 pounds
+ Able to push or pull moveable carts weighing in excess of 250 pounds
+ Able to walk or stand for extended periods, sometimes with aircraft turbulence
+ Must be able to stoop, crouch, climb and kneel
+ Able to see clearly at 20 feet or more with corrective lenses or contacts
+ Able to hear clearly verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise
+ Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications
+ Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment
**WORK ENVIRONMENT**
+ Base Supervisors must be able and willing to work and contribute to a culturally diverse professional atmosphere.
+ All Republic associates will respect the cultural differences of all associates, customers and vendors.
+ All candidates will have the ability to assist customers' who may have special needs and or disabilities.
+ All supervisors must be available to work for extended periods of time as well as support a varied work day schedule, including early mornings, nights, overnights, weekends and Holidays and in all weather conditions.
**TRAVEL REQUIREMENTS**
Travel up to 40% of the time, including nights, weekends, holidays and overnight stays. All supervisors must be able to relocate based on the Company's operational needs.
**EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Equal Opportunity Employer, Disability and Veteran Accommodations**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways.
Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.
$26k-34k yearly est. 12d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Supervisor job in Hebron, KY
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restritctions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$25k-32k yearly est. Auto-Apply 45d ago
Branch Operations Lead - Lexington Market - Lexington, KY
Jpmorgan Chase 4.8
Supervisor job in Lexington, KY
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
**Job responsibilities**
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans