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Supervisor jobs in Louisville, KY

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  • Technician Production Manager

    Carmax 4.4company rating

    Supervisor job in Louisville, KY

    At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager. Training includes learning the following: • Roles and responsibilities of functional areas within Service Operations • End to end production process including inventory management, cosmetic and mechanical repair • Fundamental management skills of leaders at CarMax through our Management Development Program Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager. Principle Duties & Responsibilities: Ability to demonstrate learnings throughout the training program Support the execution of store procedures and processes Successfully complete the Management Development Program Qualifications: 3+ Years of experience as a Manager experience preferred Work through and manage a team to achieve goals Read, interpret and transcribe data in order to maintain accurate records Demonstrate the ability to multi-task Speak and listen effectively in working with customers/associates, both in person and over the phone Demonstrate computer skills with a variety of common and proprietary software Possess a valid Driver's License Working Conditions: Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions. Requires walking or standing for extended periods of time. Variety of work schedules with shifts that may include nights, weekends, and holidays Occasional travel to other work locations Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance Wears CarMax clothing (acquired through the company store) at all times while working in the store Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.
    $32k-43k yearly est. 1d ago
  • 2nd Shift Production Manager

    Ingenium Talent

    Supervisor job in Charlestown, IN

    2nd Shift Production Manager - Lead a High-Impact Operation Supporting a Top OEM Are you a hands-on manufacturing leader who thrives in a fast-paced environment where your decisions directly influence quality, productivity, and team success? This is your opportunity to run a critical 2nd shift operation for a trusted supplier to one of the world's most respected, quality-driven manufacturers. In this role, you will guide a talented team across automated machine operations, metal stamping, and assembly-driving performance, shaping culture, and ensuring products are delivered with the precision and reliability our customers expect. What You'll Do Lead and inspire a diverse production team, building a culture of teamwork, accountability, and continuous improvement across the shift. Oversee key manufacturing operations including automated machine operations, metal stamping, and assembly-ensuring safe practices, efficient workflow, and top-tier quality. Create and manage production schedules that balance customer demands, productivity goals, and resource allocation. Partner closely with engineering, quality, and maintenance teams to solve challenges, streamline processes, and optimize performance. Track and improve KPIs such as output, downtime, scrap, and efficiency-taking proactive steps to elevate results. Champion safety and compliance, reinforcing practices that protect people, equipment, and product integrity. Drive continuous improvement initiatives, applying lean principles, process optimization, and training programs to elevate the operation. What You Bring A BS degree is preferred but not required-a strong background in mechanical, industrial, or manufacturing engineering is helpful, and equivalent experience is valued. 5+ years of production management experience in heavy manufacturing. Hands-on experience with welding, robotic equipment, metal stamping, and assembly-line operations. A proven ability to build, mentor, and empower teams, with a track record of developing high performers. Strong problem-solving, communication, and organizational skills. Knowledge of lean manufacturing, continuous improvement, and production metrics. The ability to excel in a dynamic, results-focused environment. Why This Opportunity Stands Out Lead a mission-critical shift for a supplier supporting a world-class OEM. Join a collaborative, people-first culture where your leadership and ideas will be recognized and valued. Benefit from a competitive compensation and comprehensive benefits package. Make a direct impact on production efficiency, product quality, team performance, and overall operational success. Enjoy the stability of a well-established company with ongoing growth and modernization initiatives.
    $28k-37k yearly est. 4d ago
  • Operations Lead

    North Central 3.9company rating

    Supervisor job in Louisville, KY

    Benefits: 401(k) 401(k) matching Company car Health insurance Opportunity for advancement Paid time off Training & development The Operations Lead is responsible for providing direction and guidance to the installation team while managing projects in the field to achieve proper end-to-end efficiency. Key Job Responsibilities: The Operations Lead is responsible for assisting the Operations Manager with the development and accountability of technicians, and project management, and assisting with initiatives to drive company growth. Development: Adapt current training model to assist with technician's development Provides in-field and off-site technical training to assigned technicians Provides guidance and/or training on advanced control system programming Provides constructive feedback to Operation Manager on technician work behaviors Projects Management / Supervision: Provides supervision for small projects that do not require dedicated project management Provides oversight for no more than 2 concurrent projects that required project management Completes pre and post-walk and oversees commissioning of all projects Provides guidance on completing and delivering complex audiovisual, automation, networking, security, surveillance, and access control installations including setup, programming, calibration, and client education Responsible for delivering every project on time within budget and scope Project Coordination: Facilitates triage for all emergency situations Minimum Job Requirements: Minimum of 3 years of field supervisory experience Ability to use hand/power tools, ladders, and motorized lifts Strong verbal and written communication skills Driven, highly detailed, organized, and able to multitask Excellent desktop and mobile computing skills Clean driving record and background check (required for DCJS certification) Completion of Livewire University within 1 year of employment This position offers an exciting opportunity for individuals looking to advance their careers in operations management while contributing to the success of the organization. Pay is determined by experience; starting rate is from $25< Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Benefits of working in Smart Home Integration Opportunity for Growth If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket! Gain In-Demand Skills As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
    $25 hourly Auto-Apply 60d+ ago
  • Operations Supervisor

    Dayton Freight 4.6company rating

    Supervisor job in Charlestown, IN

    Shift Available: 12:00 PM - 9:00 PM As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Responsibilities Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
    $53k-67k yearly est. Auto-Apply 60d+ ago
  • Front Line Supervisor

    Jennmar 4.0company rating

    Supervisor job in Louisville, KY

    The Front Line Supervisor is responsible for overseeing daily operations on the shop floor within a steel fabrication and welding environment. This role ensures production targets are met safely, efficiently, and to the highest quality standards. The Supervisor will oversee a team of welders, laborers, and machine operators while maintaining a strong focus on safety, quality, productivity, and continuous improvement. EDUCATION/EXPERIENCE: * High School Diploma/GED Required * Reliability, dependability, and punctuality are a must. * Minimum 3-5 years of experience in steel fabrication and welding, with at least 1-2 years in a leadership, or supervisory role. QUALIFICATIONS: * Proficient in Microsoft Office applications, including Excel * Understanding of ISO requirements (9001, 14001, and 45001) * Understanding of AWS D1.1 Welding Code * Experience with implementing/maintaining lean manufacturing tools. * Good organizational skills and attention to detail * Strong math, verbal, and literacy skills * OSHA 30 Certification preferred * Strong leadership, communication, and problem-solving skills. RESPONSIBILITIES: * Supervise and coordinate the daily activities of the production team * Ensure production demands and deadlines are met without compromising safety or quality. * Assist in planning production utilization on a daily/weekly basis * Train employees on all necessary equipment in one-on-one or group sessions * Document training observations and follow up sessions * Enforce compliance with company policies, safety regulations, and quality standards * Interpret blueprints, technical drawings, and work orders to assign tasks and provide guidance to production personnel * Ensure proper use of welding and fabrication equipment. * Communicate production downtimes/inefficiencies to the Plant Superintendent * Participate in and support lean manufacturing, 5S, and continuous improvement programs. * Enforce proper record keeping for: production output, quality checks, timecards, and scrap. * Foster a team-oriented environment with a focus on employee engagement and development. * Keep a positive & helpful attitude SCHEDULE: * 45-55 hour work weeks * Monday through Friday (Fridays are tentative) * 5:30am - 4:30pm * Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750; free concierge primary care; voluntary 401k plan currently matching up to 12%; voluntary dental and vision plans; free telemedicine services; basic life, long and short-term disability coverage. EOE M/F/D/V
    $29k-37k yearly est. 24d ago
  • SR Operations Supervisor

    Universal Logistics Holdings 4.4company rating

    Supervisor job in Louisville, KY

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! WESTPORT AXLE CO., LLC, is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Westport's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. This operation supports a full range of our value added services. We manage and operate a cross dock and warehouse facility which encompasses: Picking, Packing, Storage, and Shipping of automotive parts and equipment. This operation ships to various dealers, warehouses, and distribution facilities - as well as direct to the assembly line in a Just-in-Time (JIT) capacity. Schedule: Friday - Monday (C-Crew) Friday - Saturday: 6:00am - 4:30pm Sunday - Monday: 6:00pm - 4:30am Principal Duties and Responsibilities (Essential Functions): Directly supervise department line personnel. Directly supervise the activities of the designated department area - Quality, Materials, or Production while maintaining on-time delivery to the customer. Focus on achieving Company Productivity, Quality and Safety goals. Maintain attendance, production and training records for organization purposes. Report any problems that could interfere with production or related department assemblies to the necessary internal staff immediately. Ensure a clean, safe work environment. Observe company policies and ensure that all policies are conformed to, including work instructions, SOPs, PPE, training, and safety rules. Handle employee issues such as coaching, disciplinary actions etc. and respond to any Corrective Actions and/or findings from internal and external audits. the Quality and Environmental policies and Management Systems. Other Responsibilities: Schedule time for necessary employee meetings. Keep employees informed of various plant committees and functions. Address employee concerns in a timely and professional manner. Promote safety awareness. Complete special projects, assignments and/ or other tasks in a timely and professional manner. Required Qualifications & Skills: High School diploma or equivalent. Ability to use MS software to complete reports, emails and projects. Ability to deal with confidential information and/or issues using discretion and judgment. Knowledge of the production process, plant and its various functions. Knowledge of production parts required for assembly. Ability to lead people Willingness to complete required classes and other recommended seminars that may be identified through career path process.
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Operations Lead - PT

    at Home Medical 4.2company rating

    Supervisor job in Clarksville, IN

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Nights and weekends required Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $33k-65k yearly est. Auto-Apply 60d+ ago
  • Branch Operations Lead - Elizabethtown, KY - Kentuckiana

    Jpmorgan Chase & Co 4.8company rating

    Supervisor job in Elizabethtown, KY

    JobID: 210693326 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.
    $84k-109k yearly est. Auto-Apply 13d ago
  • Manufacturing Supervisor I - 3rd shift

    Vericast

    Supervisor job in Louisville, KY

    Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That's why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. Job Description This position will be responsible for coaching, teaching, training and removing barriers to enable High Performance Work Teams to meet their Time, Cost and Quality goals and to be accountable for their technical and behavioral standards. Manufacturing processes need to be followed and controlled to include but are not limited to the Performance Management process, Certification process and Production and Quality control. KEY DUTIES/RESPONSIBILITIES Coaching, training and facilitating team performance to meet or exceed time cost and quality goals and measures. Coach both individuals and the team on performance, behavioral and technical aspects of their jobs or duties to ensure quality training is taking place within the certification requirements for all employees whether on initial (new hire) skill training or additional skill training. Facilitate and remove barriers for teams when situations arise. Utilize reporting processes to ensure the team is staying within their designated goals. Responsible for the team's performance management process including staffing, recruitment/retention, performance reviews, workforce planning, quality processes and recognition. Interview and select candidates who meet the necessary criteria to fulfill the team's goals and objectives. Recognize and conduct initiatives to retain employees within the team to ensure the team can move towards its high-performance goals. Conduct annual performance reviews, guide the team on its workforce planning initiatives, and ensure the correct skill set of team members is working in areas where goals will best be attained. Ensure all team members are following quality guidelines policies and procedures. Leading and/or facilitating special projects that enable continuous improvement of Team/Plant performance in alignment with Performance Excellence guidelines. Leading a team of 18 or more employees while collaborating effectively with 3rd shift leader and other teams to ensure smooth operations. Qualifications EXPERIENCE 2 - 3 years of Manufacturing experience 1+ years of Leadership experience KNOWLEDGE/SKILLS/ABILITIES Proficiency with Microsoft Office programs, specifically Word and Excel Above average multi-tasking and organizational skills necessary Above average communication skills and people skills High level problem solving skills EDUCATION Highschool Diploma - Required Bachelor's Degree - Preferred DECISION MAKING Accountable for Team decision making as it relates to Production/Quality/Staffing Results/Reasons/Outcomes/Actions Additional Information Salary: $55k-65k Depending on Experience + $3,640 yearly 3rd Shift Differential Schedule: Sunday - Thursday 10:30 PM - 6:30 AM The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities. Applications will be accepted through Wednesday, December 31, 2025, after which the posting will be closed and no longer available for submissions. All team members are responsible for supporting and complying with internal and external audits, including providing information, performing assigned tasks to ensure compliance, and preparing and maintaining evidence that key duties identified as internal controls have been performed. All team members are responsible for supporting and complying with safety and security policies to promote a healthy working environment. Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and flexible PTO. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers! At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity Employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made to complete the selection process by contacting our Talent Acquisition team at [email protected]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: **********************************************************
    $55k-65k yearly 18d ago
  • Inbound Customer Service Supervisor

    Televerde

    Supervisor job in Madison, IN

    Job purpose At Televerde, we strive to delight our clients! When we delight our clients, we create limitless opportunities for individuals across the globe, we wouldn't be able to do this without the Inbound Customer Service Supervisor. The Inbound Customer Service Supervisor will lead, motivate, and develop a team of Customer Service Representatives (CSR) to ensure optimal productivity, workflows, and superior customer service is delivered to our clients. The Customer Service Supervisor will provide effective training and development to ensure our clients are delighted and will oversee policies and procedures to ensure compliance. This individual will work closely with various business lines to meet company objectives. This position is a Full-Time Opportunity located within our partner DOC facility. Essential Functions and Responsibilities Lead, Motivate, and Develop team members to meet and exceed customer service objectives. Ensure optimal workflows are in motion and forecast, prioritize, delegate, and oversee workflow to deliver superior customer service to clients and customers. Continuously review and audit the team's performance to ensure quality assurance and KPI's are met or exceeded by CSR's. Document, track, and report daily, weekly, and monthly metric reports on employee performance measures. Manage, review, and approve team members timecards with high levels of accuracy. Handle escalated calls and sensitive customer inquiries in a professional and timely manner. Serve as a resource and subject matter expert for process changes, quality audits, system enhancements, and customer facing processes and product offerings. Conduct interviews and process new hires as needed. Vocalize recommendations and assist in the implementation of goals and objectives, workflow revisions, scheduling, to provide superior customer service. Will also implement policies and procedures. Effectively communicate with various business lines and stakeholders to resolve issues and meet company objectives. Analyze call volume trends and workflows and report system issues to IT service desk promptly. Additional Projects as assigned by management. Qualifications Provide detailed and accurate performance reports on CSRs in a timely manner. Ability to handle customer grievances in a professional manner and provide coaching and feedback to representatives who handle grievances. Act as a role-model, mentor and develop representatives to align them with promotional opportunities. Technological aptitude and ability to stay abrupt of technological advancements and service offerings. Exceptional Communication skills with all lines of business Education and Experience High School Diploma or GED (Required) Associates Degree or Higher (Preferred) 5 Years of Customer Service Experience or related experience 3 Years of Call Center Experience (Preferred) Experience leading call center representatives (Preferred) This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice. Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-43k yearly est. Auto-Apply 47d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Supervisor job in Frankfort, KY

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $26k-38k yearly est. 31d ago
  • Cafeteria Assistant Supervisor

    Indiana Public Schools 3.6company rating

    Supervisor job in Madison, IN

    Food Service Assistant Reports to: Cafeteria Manager and Director of Quality Systems, Operations and Auxiliary Support FLSA: Non-exempt Supervises and oversees the dining area when students are having lunch. Helps keep the dining area clean and pleasant for students. Assists in the cafeteria with the preparation of attractive and nutritious meals. Performs any tasks assigned by the food service manager. Qualifications: Demonstrate aptitude and/or abilities for performing the tasks required. High school diploma or the equivalent. Essential Duties and Responsibilities: Monitor students in the dining area Assist in the cafeteria where needed Clean tables, etc. in the dining area Help clean up between and after serving period Other duties as assigned. PHYSICAL DEMANDS/SPECIAL CONSIDERATIONS: Must be able to lift 40 lbs. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district. Position Description Written by: Judy Brooks Date Completed: 1/11/2017 Revision Dates: It is the policy of Madison Consolidated Schools not to discriminate on the basis of race, color, religion, sex, national origin, disability, or age, in its programs or employment policies as required by the Indiana Civil Rights Act (I.C. 1971, 22-9-1); Public Law 218 (I.C. 1971, Title 20); Titles VI and VII (Civil Rights Act 1964); the Equal Pay Act of 1973; Title IX (1972 Education Amendments); Public Law 94-142; and Public Law 93-112, Section 504. Part-time employees are eligible for the following: * Life/AD&D and LTD for $2 per year * Dental * Vision * Identity Theft Protection services, employee assistance program, and virtual fitness platform. You would also be eligible for PERF (the Public Employee Retirement Fund) through the Indiana Public Retirement System. This benefit does not cost our employees anything, our school board is very generous and contributes 11.2% of your annual income into the pension, and 3% into the annuity.
    $25k-32k yearly est. 27d ago
  • BH/DID Facility Services Supervisor

    State of Kentucky

    Supervisor job in La Grange, KY

    Advertisement Closes 1/1/2026 (7:00 PM EST) 25-07545 BH/DID Facility Services Supervisor Pay Grade 15 Salary $47,531.28 - $71,298.00 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Behav Health, Dev & Int Disab Location 1612 Dawkins Road La Grange, KY 40031 USA Description Kentucky Correctional Psychiatric Center (KCPC) is the only state designated forensic psychiatric hospital in the state of Kentucky. Inpatient and outpatient services are rendered statewide to all 120 Kentucky counties. We are looking for a Supervisor to lead our Transcription Department. Our team has a 37.5 hour work week and benefits include health and life insurance, paid sick and vacation leave and retirement benefits. Responsibilities include but are not limited to: * Provides direct supervision over all employees within the Medical Transcription (MT) department, assuring for accuracy of data, completeness of records and submitting complex data reports within established deadlines. * Plans, organizes, supervises and reviews the work of employees to assure economical and efficient operations; verifies accuracy of dictation and timeliness of clinical staff engaged in performing health care functions. This includes management responsibilities of time and attendance, performance evaluations, disciplinary action recommendations, counseling, provision and recommendations for training. * Analyzes and documents the clinical and statistical needs of the facility based on regulatory requirements. Directs the MT staff and coding division in the data collection done by the facility. Utilizes the clinical and statistical information in the software utilized by the facility and analyzes information already stored in the database to determine additional data needs and how to collect these details. * Responsible for the production of complex data reports of clinical staff as requested by Facility Director, Medical Director, Psychology Director and the Director of Health Information Management. Advises program managers regarding system updates, file maintenance and program development. Assists with the agency information resources plan which includes training of the end users and data emergency retrieval. * Contacts the general public, courts, attorneys, state and federal officials and public organizations to explain and interpret Medical Transcription rules, regulations and policies and to resolve problems as well as providing information as to process and compliance with KRS. * Responsible for the preparation, review, accuracy and maintenance of all Medical Transcription records and reports. Prepares correspondence and special reports as needed. Recommends the acquisition of staff, supplies and equipment as needed. Skills and Expectations include but are not limited to the following: * Must be able to type a minimum of 80 words per minute. * Supervisory experience preferred. * Knowledge of medical terminology. * Computer skills. * Ability to multitask. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at ************ or ************************** Minimum Requirements EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Four years of professional experience in public or business administration, hospital administration, or a related field. Substitute EDUCATION for EXPERIENCE: A master's degree in public or business administration, health, or a related field will substitute for one year of the required experience. Substitute EXPERIENCE for EDUCATION: Additional experience in public or business administration, hospital administration, or a related field will substitute for the required education on a year-for-year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Typical work setting is that of a state hospital, institution or similar treatment facility. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Elisbeth Brooks at ********************** or ************. An Equal Opportunity Employer M/F/D
    $47.5k-71.3k yearly 8d ago
  • Member Service Supervisor

    Expree Credit Union 3.7company rating

    Supervisor job in Frankfort, KY

    Purpose: Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations. Benefits 9 Paid Holidays Paid Time Off 401k plan with employer match Medical Insurance Employer paid Dental and Vision Insurance Employer paid Life Insurance and Long-Term Disability Position Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees. Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings. Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions. Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote. Assesses risks in all financial transactions and new accounts executed by employees. Competently performs all duties of the Teller and Member Service representative roles. Other duties as assigned Education/Experience/Licenses College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired. High school diploma or GED equivalent is required. Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required Skills Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry. Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling. Must have the ability to use related computer software and Microsoft Office applications. Provide exemplary member service experience. Excellent time management skills and possess the ability to multitask. Professional verbal and written communication skills. Ability to build rapport and work well in a team environment. Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-39k yearly est. 58d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Supervisor job in Jeffersonville, IN

    31119 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1022 Rack Room Shoes 1022 Pay Range: 10.75 Destinations Outlets 8000 Factory Shops Blvd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Jeffersonville, Ohio US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $24k-31k yearly est. 54d ago
  • Doctrinal Training Team Lead

    CSA Global LLC 4.3company rating

    Supervisor job in Campbellsburg, IN

    Client Solution Architects (CSA) is currently seeking a DTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role will make an impact: * Manages DTT of six WfFs supported simultaneously and independently- deployable as a WfF-specific DTT or multi-function team to fit specific unit-type, training needs. * Supports live and constructive mission command training. * Maintains currency with doctrine published by TRADOC and ensure TUCs are provided the latest training OPORDs and Scenarios. * Maintains DTT flexibility in team member composition to provide modular training support requirements to low density branches such as chemical, sustainment, aviation, engineers, fires, etc. * Works with the TUC to manipulate the OPORD or scenario to meet the unit's needs and to provide a realistic training event. Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Completed a bachelor's degree, subject immaterial with a minimum of 12 years of military or U.S. Department of Defense (DoD) Experience * Responsible for managing and scheduling all Live, Virtual, Constructive, and Gaming (LVC-G) activities for each MTC under MCTSP. * Key focus is on the synchronization of the national training schedule. * Runs the Weekly Resource Synchronization Meeting (WRSM). * Coordinates region to region and surge support to ensure all training events are properly resourced. * Plans and provides training reports and products to the MTC Staff on task workload. * Maintains the MTC Long Range Training Calendar and coordinates with MTC leadership regarding training events. * Acts as a key leader in the absence of the SM and routinely coordinates with senior operations staff. Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program
    $27k-36k yearly est. 60d+ ago
  • Branch Operations Lead - Elizabethtown, KY - Kentuckiana

    Jpmorgan Chase 4.8company rating

    Supervisor job in Elizabethtown, KY

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. **Job responsibilities** + Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. + Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. + Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. + Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. + Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. + Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. + Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. **Required qualifications, capabilities, and skills** + You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. + You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. + You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. + You have a strong passion for educating the branch team and partners, helping them stay connected and informed. + You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. + You have 1+ years of retail banking experience. + You have a high school degree, GED, or foreign equivalent. + You have the ability to work branch hours including weekends and evenings. **Preferred qualifications, capabilities, and skills** + You have 6+ months of Associate Banker (Teller) experience. + You have a college degree or military equivalent. **Training and Travel Requirement** + You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. + You'll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $84k-109k yearly est. 12d ago
  • Manufacturing Supervisor I - 3rd shift

    Vericast

    Supervisor job in Louisville, KY

    Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That's why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. Job Description This position will be responsible for coaching, teaching, training and removing barriers to enable High Performance Work Teams to meet their Time, Cost and Quality goals and to be accountable for their technical and behavioral standards. Manufacturing processes need to be followed and controlled to include but are not limited to the Performance Management process, Certification process and Production and Quality control. KEY DUTIES/RESPONSIBILITIES * Coaching, training and facilitating team performance to meet or exceed time cost and quality goals and measures. Coach both individuals and the team on performance, behavioral and technical aspects of their jobs or duties to ensure quality training is taking place within the certification requirements for all employees whether on initial (new hire) skill training or additional skill training. Facilitate and remove barriers for teams when situations arise. Utilize reporting processes to ensure the team is staying within their designated goals. * Responsible for the team's performance management process including staffing, recruitment/retention, performance reviews, workforce planning, quality processes and recognition. Interview and select candidates who meet the necessary criteria to fulfill the team's goals and objectives. Recognize and conduct initiatives to retain employees within the team to ensure the team can move towards its high-performance goals. Conduct annual performance reviews, guide the team on its workforce planning initiatives, and ensure the correct skill set of team members is working in areas where goals will best be attained. Ensure all team members are following quality guidelines policies and procedures. * Leading and/or facilitating special projects that enable continuous improvement of Team/Plant performance in alignment with Performance Excellence guidelines. * Leading a team of 18 or more employees while collaborating effectively with 3rd shift leader and other teams to ensure smooth operations. Qualifications EXPERIENCE * 2 - 3 years of Manufacturing experience * 1+ years of Leadership experience KNOWLEDGE/SKILLS/ABILITIES * Proficiency with Microsoft Office programs, specifically Word and Excel * Above average multi-tasking and organizational skills necessary * Above average communication skills and people skills * High level problem solving skills EDUCATION * Highschool Diploma - Required * Bachelor's Degree - Preferred DECISION MAKING Accountable for Team decision making as it relates to Production/Quality/Staffing Results/Reasons/Outcomes/Actions Additional Information * Salary: $55k-65k Depending on Experience + $3,640 yearly 3rd Shift Differential * Schedule: Sunday - Thursday 10:30 PM - 6:30 AM The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities. Applications will be accepted through Wednesday, December 31, 2025, after which the posting will be closed and no longer available for submissions. All team members are responsible for supporting and complying with internal and external audits, including providing information, performing assigned tasks to ensure compliance, and preparing and maintaining evidence that key duties identified as internal controls have been performed. All team members are responsible for supporting and complying with safety and security policies to promote a healthy working environment. Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and flexible PTO. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers! At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity Employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made to complete the selection process by contacting our Talent Acquisition team at ******************************. EEO is the law. To review your rights under Equal Employment Opportunity please visit: **********************************************************
    $55k-65k yearly 20d ago
  • Member Service Supervisor

    Expree Credit Union 3.7company rating

    Supervisor job in Frankfort, KY

    Job DescriptionSalary: Purpose: Reporting directly to the Chief Experience Officer, this role oversees the teller and member service teams and is responsible for managing, planning, coordinating, and administering daily branch operations. The position ensures efficient, effective, and timely service delivery that enhances the overall Member experience. The successful candidate will provide strategic leadership and guidance to employees, fostering a culture of empowerment, motivation, teamwork, and innovation to consistently meet and exceed Member expectations. Benefits 9 Paid Holidays Paid Time Off 401k plan with employer match Medical Insurance Employer paid Dental and Vision Insurance Employer paid Life Insurance and Long-Term Disability Position Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides continual positive support for the Credit Union's quality service and friendliness initiatives, including reinforcing the importance of exceeding Member Service expectations to branch employees. Assists in creating a motivational atmosphere - coaching, mentoring, training, counseling, monitoring, and delivering positive feedback/evaluations to employees - to encourage employees to progressively raise their level of Member Service skills and knowledge of Credit Union products and service offerings. Composes and conducts employee performance evaluations and disciplinary actions, as well as prepare employee skill assessments, perform skill observations and facilitate employee coaching sessions. Develops an understanding of the Credit Union's products and services, and a working knowledge of deposit account types and consumer loans, as well as other related program offerings with a willingness and ability to cross-promote. Assesses risks in all financial transactions and new accounts executed by employees. Competently performs all duties of the Teller and Member Service representative roles. Other duties as assigned Education/Experience/Licenses College degree or equivalent work experience in the financial service industry preferred. Credit Union or banking background desired. High school diploma or GED equivalent is required. Minimum of three (3) years progressively responsible experience in leadership and/or supervision within a financial institution required Skills Understands how to properly secure cash, keys, negotiable items, and follows established security standards and procedures used in financial services industry. Competent working knowledge of branch depository and loan operations; sound knowledge of methods and principles of financial services practices and standards including product offerings and cross-selling. Must have the ability to use related computer software and Microsoft Office applications. Provide exemplary member service experience. Excellent time management skills and possess the ability to multitask. Professional verbal and written communication skills. Ability to build rapport and work well in a team environment. Expree Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-39k yearly est. 17d ago
  • MC Training Team Lead

    CSA Global LLC 4.3company rating

    Supervisor job in Campbellsburg, IN

    Client Solution Architects (CSA) is currently seeking a MCTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. Requirements How Role will make an impact: * Acts as MCTT Lead. * Conducts both formal information system operator training and informal over-the-shoulder MCIS training during?collective training event. * Plans, coordinates, and executes individual MCIS and simulation training at squad to corps echelons. * Performs classroom setup, networking of systems and supporting simulations, and instruction on applicable MCIS. * Executes training on the system IAW Army standard Programs of Instruction (POI) following approved course instructional times. What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance. * Bachelors Degree * At least 6 years MCIS teaching experience and is familiar with all MCIS platforms and courseware. * Must be certified and current with Army training doctrine. * Served as assistant instructor for the same courseware; * Has completed a course of study and subsequently completed experience, at a minimum, in the following; Army MCIS, and MCIS software systems, and has completed a formal course of study in the subject(s) to be trained; * Be a subject matter expert who has operated the system; and at least 4 years' service in support to the Army or other defense service. * Contractors should plan during execution for cross training for all personnel to ensure all employees remain operationally and doctrinally relevant. Why You'll Love this Job: * Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. * You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. * Daily opportunities to develop new skills * Team environment * What We Can Offer You: * Compensation * Health & Wellbeing * We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. * Personal & Professional Development * We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. * Diversity, Inclusion & Belonging * We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. * Benefits * Healthcare (medical, dental, vision, prescription drugs) * Pet Insurance * 401(k) savings plan * Paid Time Off (PTO) * Holiday pay opportunities * Basic life insurance * AD&D insurance * Company-paid Short-Term and Long-Term Disability * Employee Assistance Program * Tuition Support Options * Identity Theft Program
    $27k-36k yearly est. 60d+ ago

Learn more about supervisor jobs

How much does a supervisor earn in Louisville, KY?

The average supervisor in Louisville, KY earns between $27,000 and $79,000 annually. This compares to the national average supervisor range of $31,000 to $92,000.

Average supervisor salary in Louisville, KY

$46,000

What are the biggest employers of Supervisors in Louisville, KY?

The biggest employers of Supervisors in Louisville, KY are:
  1. Vitality
  2. VSL International
  3. Aramark
  4. PPL
  5. Vitality Living
  6. CCI Systems
  7. Churchill Downs
  8. Costco Wholesale
  9. Edible Arrangements
  10. Live Nation Entertainment
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