Supervisor jobs in New Mexico - 509 jobs

Pay: $75,000 - $85,000 DOE (Based on Experience + Bonus Opportunity) Join R360 Environmental Solutions, a Waste Connections company, as we lead the nation in environmental oilfield waste management. With a commitment to reliability, safety, and sustainability, we're seeking a driven and experienced Operations Supervisor to oversee field operations at our Halfway, NM location. The Job: Lead and supervise oilfield waste management and environmental field services operations. Oversee heavy equipment usage, construction projects, and landfill operations to ensure efficiency. Establish and implement short-term and long-term action plans in collaboration with division leadership. Conduct P&L reviews, optimize labor and material costs, and ensure optimal equipment utilization. Ensure strict compliance with environmental regulations and safety standards. Maintain customer service excellence, facility upkeep, and operational integrity. Perform additional job-related duties as assigned. Requirements: 3+ years of supervisory experience in heavy construction, environmental field services, or landfill management preferred. Strong leadership skills with the ability to manage teams in field environments. Experience working in challenging outdoor conditions (dirt, odors, noise, weather extremes). Tech-savvy with proficiency in Microsoft Excel/Word and ability to learn specialized company applications. Knowledge of OSHA regulations and environmental compliance laws. Why Join Us? Industry Leader: Work with a nationally recognized environmental services provider. Career Growth: Opportunities for advancement and skill development. Competitive Compensation: Salary + Performance-Based bonuses. Dynamic Work Environment: Hands-on field operations in a vital industry. Full Benefits Package: Medical, Dental, Vision Insurance 401(k) with Company Match, up to 5% Life Insurance & Disability Coverage Employee Assistance Program (EAP) Legal & Travel Assistance Plans Flexible Spending Account (FSA) Ready to Take the Next Step?! Join a company that values leadership, safety, and innovation. Apply today and become a key driver of success at R360 Environmental Solutions! R360 Environmental Solutions is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans) #ACBoost

Apply for JobJob ID696642 Full/Part TimeFull-Time Regular/TemporaryRegular Add to Favorite JobsEmail this Job About Sandia Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs: Challenging work with amazing impact that contributes to security, peace, and freedom worldwide Extraordinary co-workers Some of the best tools, equipment, and research facilities in the world Career advancement and enrichment opportunities Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home) Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance* World-changing technologies. Life-changing careers. Learn more about Sandia at: *These benefits vary by job classification. What Your Job Will Be Like We are seeking a dedicated Team Supervisor to oversee non-exempt and entry-level exempt team members. In this role, you will be responsible for coordinating recruitment, selection, training, work assignments, recognition, and disciplinary actions for subordinate employees. You will also play a key role in performance assessments. On any given day, you may be called on to: Oversee and supervise the execution of activity level work performed by custodial represented members of the workforce, ensuring calls, cases and transactions are completed accurately and timely with excellent customer service. Coordinate subordinate employee recruitment, selection, training, work assignments, recognition and disciplinary actions, and contribute to performance assessments. Ensure that customer needs are satisfied by managing and coordinating specific deliverables. Apply specialized knowledge and experience to independently judge work quality, performance, and alignment of results with customer expectations. Receive and interpret metrics and other data to identify trends and determine appropriate courses of action. Identify and manage ES&H risk. Review performance goals and provide coaching and guidance to improve staff performance and capabilities. This position is for the Heavy Floor Care swing shift team. This position works a 4-10 (Monday - Thursday) schedule 2:30pm - 1am. Due to the nature of the work, the selected applicant must be able to work onsite. Salary Range $87,400 - $144,400 *Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential. Qualifications We Require Bachelor's degree in a Business/Technical field, plus five (5) or more years of experience in a technical field; or equivalent combination of relevant education/experience. Minimum of two (2) years experience leading teams in a customer service environment. Experience with the following: Metal Trades Council and Collective Bargaining Agreement while supervising members of the workforce. Complete Performance Evaluations on Represented Members of the Workforce. Ability to obtain and maintain a DOE Q-level security clearance. Qualifications We Desire Experience with the following: Managing internal and external customer relationships. Working and managing in a dynamic/changing environment. Communicate directly with line customers and management on a variety issue i.e., physical appearance of workspace. Establish work priorities and manage resources to accomplish those priorities and achieve maximum returns. Communicate with HRBP, Medical, Ethics and Legal Representatives. HR Self Service Computer Applications, i.e., EBI Portal, Time & Leave, Career & Hiring. Proven abilities to provide Technical Instructions extracted from Training Curriculum. Proven abilities to embrace Sandia Core Values and Diversity Philosophies. Active DOE Q-level or DOD equivalent security clearance. About Our Team Custodial Services has accountability for 5.0 million cleanable sq. ft. at SNL/NM. The organization primarily consists of 4 Team Supervisors, 7 Lead Custodians; and 90+ other Custodians. Posting Duration This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time. Security Clearance Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. EEO All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law. NNSA Requirements for MedPEDs If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs. If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date. Essential Functions If offered the position, you may be required to demonstrate your fitness to perform certain physical aspects of the position, including lifting, carrying, pushing, and pulling.

About us: TechSource delivers specialized technical and enterprise expertise supporting national security missions at Los Alamos National Laboratory (LANL). Through embedded partnerships with Triad and ALDWP, TechSource helps modernize production systems, strengthen digital infrastructure, and support mission-critical manufacturing operations. About the Team: The Production Enterprise Services group supports modernization and integration of production systems across LANL's weapons manufacturing mission, including enterprise architecture mapping, digital workflow improvements, and technology insertion. Overview: This Enterprise Production Manager role is a 12-month, onsite contract role. The EPM serves as a subject matter expert supporting digital transformation, production system maturation, and enterprise architecture improvements across multiple LANL programs. This role is ideal for a highly experienced professional who can bridge production operations, digital tools, wireless technologies, and data integration requirements. No supervisory duties. Key Responsibilities Support digital transformation and modernization of production systems. Map enterprise production architecture and data flows. Assist with Production Lifecycle Management (PLM) tools and Bill of Materials integration. Support introduction of RFID/Bluetooth technologies into harsh or restricted environments. Evaluate data interfaces, user interface needs, and centralized data integration. Conduct gap analyses on current vs. future digital production tools. Contribute to infrastructure and workflow improvements across multiple projects. Hiring Requirement All new hires must pass a federal background check and drug test, including medical marijuana screening. Bachelor's degree in engineering, information systems, industrial technology, or related technical field; advanced experience may substitute. Department of Energy Q security clearance is required for this role. A TS could be considered for someone who can start quickly. 5+ years of experience in production operations, enterprise systems, or digital transformation roles. Experience with PLM tools, production architecture mapping, or manufacturing lifecycle systems. Knowledge of RFID/Bluetooth technologies and deployment in demanding environments. Understanding of data interfaces, data warehouses, and connected production workflows. Ability to work onsite in a secure production environment. Strong communication and problem-solving skills; able to support multiple projects concurrently.

The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.). Responsibilities + Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving. + Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities. + Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews. + Oversee the PI process and prioritize accordingly. + Manage Commercial and New Product Development milestones.Financial Management + Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track. + Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L. + Drive FPP Simplification Input to Platform Roadmap and Lifecycle + Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions. + Enable rapid decision-making and empower teams to propose solutions and escalate risks. + Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making + Manage review agendas, driving decisions and follow-up actions. + Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement + Coach teams on gate criteria and review readiness. + Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies + Support commercialization of products. + Manage deal desk processes. + Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential + 6+ years proven experience in portfolio management, product strategy, or business operations. + 5+ years strong leadership and facilitation skills across cross-functional teams. + Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions. + Ability to manage complex investment decisions and resource trade-offs. + Excellent communication and stakeholder engagement skills.Preferable + Bachelor's degree in Business, Engineering, or related field.Deliverables + Product P&L management, margin expansion, and lifecycle simplification. + Visual managed tool listing prioritized program list (PPL) + PPL aligned to Convenience Retail strategy and resource allocation + Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle + Review programs off-track proposing solutions, resource asks and portfolio/regional implications + Run quarterly/monthly SPR reviews Outcomes + High degree of alignment among finance, operations, and product focused teams + Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy + Increased Revenue and Operating Profit through FPP mindset + Accelerate time to revenue, optimize investments + Resource efficiency and utilization across portfolios Competencies + Strategic Thinking: Ability to align portfolio decisions with long-term business strategy. + Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making. + Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen. + Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs. + Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights. + Growth Mindset: Champion continuous improvement and innovation across the portfolio. + Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams. \#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

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We are seeking a Supervisor - Clinical Support Operations & Compliance to provide operational, administrative, and cross-functional leadership for a team of Clinical Support Specialists. This Level 6 supervisory role is responsible for enabling compliant operations at scale by designing, implementing, and sustaining the structures, processes, and systems that allow clinical support teams to operate in accordance with local regulatory requirements and tax incentive frameworks across the regions they support. The role focuses less on hands-on clinical decision-making and more on governance, coordination, and execution, acting as a key interface between Clinical Operations, Engineering, Finance/Tax, Legal, Quality, Global Treatment Planning Operations and AFABB. Role expectations Operational governance & structure * Implement and maintain approved operating models, supervisory structures, and role definitions for Clinical Support Specialists in alignment with regulatory and tax exceptions compliance requirements. * Translate strategic or regulatory changes into clear operational processes, standard work, and system configurations. * Ensure clarity of reporting lines, accountability, and segregation of duties required to support compliance and audit readiness. Tax & regulatory compliance enablement * Partner with Finance and Tax teams to operationalize requirements tied to tax exemptions, incentives, or special regulatory regimes in supported regions. * Ensure clinical support activities are appropriately documented, structured, and traceable to support internal and external audits. * Monitor ongoing compliance risks and escalate gaps with proposed mitigation actions. Systems & process coordination * Work with Engineering, Global Clinical, Global Treatment Planning and AFAB teams to enable system configurations that support compliant workflows, access controls, and reporting needs. * Ensure systems reflect approved structures and are updated as organizational or regulatory requirements evolve. * Identify process inefficiencies or compliance risks and drive continuous improvement initiatives. Supervisory & people leadership * Provide direct supervisory leadership to Clinical Support Specialists for specific countries [e.g. UK&I, Spain, etc.] including performance management, workload balancing, and adherence to defined processes. * Support capability alignment and role clarity as the organization scales or evolves. * Reinforce a culture of process discipline, accountability, and cross-functional collaboration. Cross-functional collaboration * Serve as the primary operational liaison between Clinical Support teams and Engineering, Finance/Tax, Quality, and Operations. * Contribute to regional or functional planning discussions related to growth, scalability, and compliance readiness. * Support leadership with data, insights, and operational context to inform decision-making.

Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not RequiredRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. Position Overview: We are seeking an Edge Resilience Maturity and Operations Lead to evaluate and enhance facilities, DT infrastructure, data center operations, and manufacturing support. This role focuses on assessing factory maturity, improving infrastructure, and standardizing operational support models to drive efficiency and scalability. The candidate will implement functional strategies, solve complex challenges, and communicate directly with executive leadership to align operational goals with business objectives. What You Will Do: Perform comprehensive evaluations to assess the current state of factory operations, technology adoption, and overall maturity against industry benchmarks. Lead the deployment of edge stack technologies and associated digital tools to enhance factory automation, connectivity, and data processing capabilities. Drive change management efforts, including stakeholder engagement, communication planning, and training initiatives, to ensure smooth adoption of new technologies and processes. Maintain data to support dashboards to provide real-time visibility into factory performance, deployment progress, and key metrics related to resilience and maturity. Work closely with engineering, IT, operations, and other functional teams to ensure alignment between technology deployments and business objectives. Evaluate potential risks associated with technology adoption and factory maturity upgrades and implement strategies to mitigate these risks effectively. Create detailed roadmaps to enhance site resilience, focusing on areas such as cybersecurity, system redundancies, and disaster recovery planning. Identify opportunities for continuous improvement in manufacturing processes, leveraging data from edge technologies to optimize efficiency and reduce downtime. Ensure that factory technologies, processes, and assessments comply with regulatory requirements, industry standards, and RTX policies. Prepare and deliver regular updates, presentations, and reports for senior leadership, highlighting progress on factory maturity, technology deployments, and resilience-building efforts. Qualifications You Must Have: Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience 7 years experience in facilities management, networking technologies, and data center operations. Qualifications We Prefer: Proficiency in storage technologies and expertise in managing multiple operating systems (Windows, Linux, and other server/client systems). Proven ability to solve complex problems through analysis, investigation, and innovative approaches in technical and operational contexts. Demonstrated leadership skills with experience in workforce planning, talent development, and managing large teams or regions. Excellent communication and influencing skills with the ability to engage executive leadership and drive acceptance of strategic practices and approaches. Experience participating in multiple concurrent projects. Supported manufacturing environments leveraging I4.0 frameworks Familiar with Enterprise and Manufacturing Applications Service Delivery Lead Experience ITIL Certified Work Location This is a hybrid role, eligible candidates must reside and be able to travel to site periodically within commuting distance from Farmington, CT, additional locations will be considered MA, TX, IA, PR What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Under the direction of the Branch Manager, directs the sales team within a specific branch office, to ensure quality loan production via market and loan representative development. May also perform office or non-manual work directly related to the management or general business operations of PrimeLending and its customers and markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Bachelor Degree in Marketing or business related field, preferred. Appropriate State license, if required. A minimum of 3-5 years loan officer experience and a minimum of 3 years of management experience. Demonstrated ability to manage all phases of residential mortgage origination. Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals. Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. An ability to quickly assess and process large amounts of information accurately. Stays informed of trends and developments in real estate market and competitive environment, as well as, changes in rules and regulations pertaining to both private and government insured mortgages. Ability to work flexible hours. Some travel required. ___________%. Must be active in the community and in job-related organizations to enhance the network of beneficial contacts. Valid driver's license and current automobile liability insurance. Ability to adjust to the changing mortgage environment. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company. Recruits, hires and trains qualified loan officers and directs training programs relative to sales techniques, product and technical requirements. In conjunction with the Branch Manager and Operations Manager ensures that all loans are saleable and deliverable according to Agency, Corporate Broker, and Company guidelines. Develops and implements sales strategies, forecasting and reports as necessary. Monitors loan pricing and other competitive factors to effectively compete in the market place. Assists in the development of builder/broker contacts for the benefit of the sales staff. Maintains a professional image and adheres to standards consistent with company policies and procedures. Other duties as assigned.

Summary : The Service Supervisor is a key leadership role responsible for overseeing all service-related activities within the branch. This position ensures the efficient delivery of high-quality service to customers while promoting a culture of excellence rooted in our core values: Quality, Customer Service, Self-Governance, Growth, Innovation, Engagement, and Accountability. The Service Supervisor provides guidance, support, and supervision to technical staff to maximize performance, adherence to company policies, and compliance with all applicable laws. Essential Functions: Ensure all service work meets OEM standards and company expectations. Review and resolve quality issues, provide feedback to technicians, and continuously improve processes to maintain superior service delivery. Identify and implement new ideas, processes, and technologies to improve ACS and customer experience Build and maintain strong customer relationships. Handle escalations professionally and proactively provides solutions that foster trust and loyalty. Lead by example in promoting personal accountability and adherence to company standards. Encourage technicians to take ownership of their work and demonstrate independence in problem-solving. Identify training needs, develop growth plans, and provide mentorship to support professional development and employee retention. Collaborate with service teams, branch leadership, and other departments to ensure smooth operations, effective communication, and a supportive work environment. Monitor team performance, enforce policies, and maintain compliance with OSHA, company standards, and other regulations. Take responsibility for service outcomes and ensure customer satisfaction. Lead service operations using Daily Management principles, including planning, feedback, and communication with the frontline team. Provide leadership and direction to technical staff to ensure high performance and employee engagement. Ensure technicians have proper tools, equipment, information, and training to deliver top-quality service. Document and evaluate processes for efficiency and quality improvements. Ability to support the technicians with troubleshooting mechanical and electrical issues and communicate solutions effectively, including remotely when needed. Assist planners in scheduling follow-up repairs by proper execution of the Service Monthly forecast/backlog Perform other related duties as assigned. Qualifications and Education Requirements: 3+ years of experience managing technicians or 5+ years of technician work. High school diploma or GED certificate. Experience with generators and compressors a plus. Must have a valid driver's license and clean driving record. Must be able to pass a drug and alcohol test, physical, driving requirement, and background check. Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment. Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.) Exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.

Supervise, plan and coordinate the operations and activities of an assigned community recreation; coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to higher-level supervisory or management staff. This is a safety sensitive position subject to random drug/alcohol testing. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited college or university in business administration, social work, recreation services, education, or general studies; and Three (3) years of experience in program operations, recreation activities coordination, working with youth programs or educational program experience; and To include one (1) year of lead or supervisory experience. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Possession of a valid First Aid Certificate within six (6) months from date of hire. Possession of a valid CPR certificate within six (6) months from date of hire. May work weekends, holidays, work flexible hours including evenings as required. Preferred Knowledge * Operational characteristics, services and activities of a community recreation center * Modern and complex principles and practices of recreation center program development and administration * Methods and techniques of scheduling various community recreation services and programs * Principles of public relations and customer service * Modern office equipment including computers * Principles of municipal budget preparation and control * Principles of supervision, training and performance evaluation * Pertinent Federal, State, and local laws, codes and regulations Preferred Skills & Abilities * Supervise, direct and coordinate the work of lower-level staff * Select, supervise, train and evaluate staff * Supervise, plan and coordinate the operations and activities of an assigned community recreation center * Ensure proper maintenance and safety of assigned facilities * Promote good relations with community organizations and agencies * Interpret and explain City recreation policies and procedures * Prepare clear and concise reports * Respond to requests and inquiries from the general public * Communicate clearly and concisely * Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public * Perform the essential functions of the job with or without reasonable accommodation

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients. In this role, you'll lead a team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, on-site position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: Supervise and support a team of 15-25 front-line agents handling inbound calls. Coach team members on customer service best practices and performance improvement. Monitor KPIs and drive productivity, quality, and customer satisfaction. Conduct regular performance reviews and provide actionable feedback. Collaborate with internal teams including QA, Training, IT, and Recruiting. Manage scheduling, payroll submissions, and workforce planning. Support hiring, onboarding, and disciplinary actions as needed. Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS Minimum of 3 years of call center experience or 1 year in a supervisory role. Associate's degree or equivalent combination of education and experience. Strong communication, leadership, and interpersonal skills. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint). Experience with call center tools and performance metrics (KPIs, SLAs). Ability to manage conflict, prioritize tasks, and thrive in a fast-paced environment. Proven ability to coach and develop team members effectively. PREFERRED QUALIFICATIONS: Experience in military, local, state, or federal government environments. Degree from an accredited two- or four-year college or university. Experience managing both remote and on-site teams. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

About the Role: The Slot Services Supervisor at Santa Clara Resort LLC (SCR) plays a pivotal role in ensuring the smooth and efficient operation of the slot machine gaming area within the hospitality and tourism environment. This position is responsible for overseeing daily slot floor activities, managing a team of slot attendants and technicians, and maintaining high standards of customer service to enhance guest satisfaction. The supervisor will coordinate with maintenance and security teams to promptly address technical issues and ensure compliance with gaming regulations and safety protocols. Additionally, the role involves analyzing slot performance data to optimize machine placement and maximize revenue generation. Ultimately, the Slot Services Supervisor contributes to creating an engaging and enjoyable gaming experience that supports the resort's reputation and business objectives. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher in hospitality, business, or related field preferred. Minimum of 2 years experience in slot operations or casino gaming environment. Strong knowledge of slot machine technology and gaming regulations. Proven leadership or supervisory experience in a customer-facing role. Ability to work flexible hours including nights, weekends, and holidays as required. Preferred Qualifications: Certification in gaming operations or casino management. Experience with slot machine performance analytics and reporting software. Familiarity with customer relationship management (CRM) systems used in hospitality. Bilingual abilities to effectively communicate with a diverse guest population. Prior experience working in a resort or large-scale hospitality environment. Responsibilities: Supervise and coordinate the activities of slot attendants and technicians to ensure efficient slot machine operations. Monitor slot machine performance and troubleshoot technical issues in collaboration with maintenance staff. Ensure compliance with all gaming regulations, safety standards, and internal policies. Provide exceptional customer service by addressing guest inquiries and resolving complaints promptly and professionally. Prepare and analyze daily reports on slot machine usage, revenue, and maintenance needs to inform management decisions. Train and mentor new and existing staff to maintain high operational standards and promote a positive work environment. Collaborate with security personnel to prevent and investigate any suspicious activities related to slot machines. Assist in planning and implementing promotional events and initiatives to increase slot machine engagement. Skills: The Slot Services Supervisor utilizes strong leadership and communication skills daily to manage and motivate their team, ensuring operational excellence and a positive guest experience. Technical skills are essential for diagnosing and resolving slot machine issues quickly, minimizing downtime and revenue loss. Analytical skills are applied when reviewing performance data to make informed decisions about machine placement and maintenance priorities. Customer service skills are critical for interacting with guests, addressing concerns, and fostering a welcoming atmosphere. Additionally, knowledge of gaming regulations and compliance ensures that all activities meet legal standards, protecting both the resort and its patrons.

Job DescriptionDescription: Job Type: Full-time (40 hours/week, flexible schedule; occasional weekend work required) Salary: $20.00 + per hour (depending on experience) + Benefits Location: Based in Las Cruces, NM, with occasional travel to surrounding areas (e.g., Alamogordo, Silver City, Roswell) Overview: The Southern New Mexico Donation Center Supervisor is a dynamic, hands-on leadership role based in Las Cruces, NM, responsible for overseeing donation operations across the region. This includes supervising staff, managing logistics, fostering nonprofit partnerships, and supporting strategic growth. The ideal candidate is a self-motivated, solutions-driven professional with strong organizational and interpersonal skills who is prepared to grow into a management role. Travel to nearby communities like Alamogordo, Silver City, and Roswell will occasionally be required. Key Responsibilities: Supervise daily operations, staff, and scheduling for the Southern NM Donation Center. Cross-train as a donation driver and be prepared to operate or assist on the box truck approximately 2 days a week & during staff absences or high-demand periods. Dispatch and manage the route of one box truck, including maintenance coordination. Serve as a backup driver when needed, including donation pick-ups in surrounding communities. Manage administrative duties such as supply purchasing, recordkeeping, reporting, and scheduling. Monitor operational performance, control expenses, and meet donation and efficiency goals. Build and maintain relationships with local nonprofit organizations to expand donation sources. Identify, propose, and oversee the placement of donation bins in new locations across the region. Support and monitor operational metrics to ensure goals are met while staying within budget. Lead by example, enforce safety protocols, and maintain compliance with all organizational policies. Benefits: Competitive pay with room for advancement 401(k) with company match Medical, dental, and vision insurance Paid time off, including vacation and holidays Paid training and leadership development Quarterly Performance bonuses and performance-based raises Requirements: Qualifications: High school diploma required; college degree or related experience preferred. 2+ years of supervisory experience in logistics, transportation or sales. Strong organizational and communication skills. Comfortable with Microsoft Office (Word, Excel, Outlook); tech-savvy and detail-oriented. Independent problem-solver with a track record of initiative and reliability. Strong written and verbal communication skills. Experience managing a budget and tracking performance goals. Valid NM driver's license required (no CDL necessary). Must be willing to be trained to drive a medium duty box truck. Ability to lift 25-35 pounds regularly and up to 75 pounds occasionally with assistance. Willingness to travel to locations like Alamogordo, Silver City, and Roswell as needed. Must pass a criminal background check and DOT drug screening/physical. Flexible availability, including occasional weekends. Pre-Employment Requirements: Criminal background check DOT drug screen and physical examination

The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.

Department Donor Floor Employment Type Full Time Location Clovis, NM Workplace type Onsite Compensation $21/hour + monthly bonus potential and benefits Key Responsibilities Required Qualifications Why Join Parachute? About Join Parachute Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.

29786 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 1050 Rack Room Shoes 1050 Pay Range: 14 Montgomery Plaza 5001 MONTGOMERY BLVD STE A21LL About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Albuquerque, New Mexico US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

A leading medical institution in Albuquerque is seeking an Open Rank Faculty in Adult Spine Neurosurgery to join a dynamic team. The role includes leading the practice, teaching residents, and managing complex cases. Ideal candidates will have board certification and a commitment to diverse communities. This role offers a competitive salary and comprehensive benefits, making it an excellent opportunity for growth and contribution to the field. #J-18808-Ljbffr

Summary: The Service Supervisor is a key leadership role responsible for overseeing all service-related activities within the branch. This position ensures the efficient delivery of high-quality service to customers while promoting a culture of excellence rooted in our core values: Quality, Customer Service, Self-Governance, Growth, Innovation, Engagement, and Accountability. The Service Supervisor provides guidance, support, and supervision to technical staff to maximize performance, adherence to company policies, and compliance with all applicable laws. Essential Functions: Ensure all service work meets OEM standards and company expectations. Review and resolve quality issues, provide feedback to technicians, and continuously improve processes to maintain superior service delivery. Identify and implement new ideas, processes, and technologies to improve ACS and customer experience Build and maintain strong customer relationships. Handle escalations professionally and proactively provides solutions that foster trust and loyalty. Lead by example in promoting personal accountability and adherence to company standards. Encourage technicians to take ownership of their work and demonstrate independence in problem-solving. Identify training needs, develop growth plans, and provide mentorship to support professional development and employee retention. Collaborate with service teams, branch leadership, and other departments to ensure smooth operations, effective communication, and a supportive work environment. Monitor team performance, enforce policies, and maintain compliance with OSHA, company standards, and other regulations. Take responsibility for service outcomes and ensure customer satisfaction. Lead service operations using Daily Management principles, including planning, feedback, and communication with the frontline team. Provide leadership and direction to technical staff to ensure high performance and employee engagement. Ensure technicians have proper tools, equipment, information, and training to deliver top-quality service. Document and evaluate processes for efficiency and quality improvements. Ability to support the technicians with troubleshooting mechanical and electrical issues and communicate solutions effectively, including remotely when needed. Assist planners in scheduling follow-up repairs by proper execution of the Service Monthly forecast/backlog Perform other related duties as assigned. Qualifications and Education Requirements: 3+ years of experience managing technicians or 5+ years of technician work. High school diploma or GED certificate. Experience with generators and compressors a plus. Must have a valid driver's license and clean driving record. Must be able to pass a drug and alcohol test, physical, driving requirement, and background check. Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment. Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.) Exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.

Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays