Do you love teaching others and empowering them to be even better? As a Flag Leader, you enjoy the challenges of developing individuals, building teams, and affecting growth across Apple Stores. You demonstrate successful leadership ability - focusing on excellence and consistent execution of Apple strategies. Even when you're not present, you maintain a constant influence in every location - articulating the Apple vision to inspire and make an impact daily on your management teams and employees. As a Flag Leader, you work with others to foster a culture where everyone belongs and is inspired to do their best work.
As a Flag Leader, you inspire teams to deliver experiences that build customer loyalty and guide the development of your management talent. Because each location operates sales, training, technical support, and business-focused segments, your job is complex and challenging. You lead your staff to maintain peak performance, even working side by side with them. As your store experiences vigorous growth and constant change, you continually refocus your teams on providing a quality experience for each customer at the Apple Store. You analyze key metrics, including customer and employee feedback, and provide guidance for your store to achieve market goals. Bridging the worlds of retail and corporate, you combine executive vision with field execution to contribute to the future success of Apple.
Experience building respected leadership teams and developing talent to support business growth. Passion for Apple's commitment to unparalleled customer service. Proven ability to keep multiple locations aligned while executing organizational initiatives. Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Role model inclusive leadership behaviors and build, develop and retain diverse teams. Take action to ensure a safe, respectful, and inclusive environment for all team members. You have at least five years of experience managing a complex business across multiple locations. Cross-industry experience is welcome - a retail background is not necessary. You have a passion for learning about Apple technology and products. Multilingual ability is a plus. You'll need to be flexible with your schedule. Your work hours will be based on business needs. BA or BS, or equivalent experience
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work, in line with local laws and subject to any approved accommodations. Have 7+ years of leadership experience in retail, sales, or a related field. Have experience leading and managing a business that is high volume, velocity, and revenue in a fast-paced, complex environment. Understand the external landscape, and local labor laws and practices. Be proficient in the local language, both written and spoken. Have knowledge of Apple's technology and products.
$129k-185k yearly est. 3d ago
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Cloud Ops Lead
Apolis
Supervisor job in New York, NY
Architect AWS Solutions - Infrastructure Services Experience: 12+ Years Primary Skills: AWS Cloud Solutions and Operations, Architecting and Automation of Cloud Infrastructure, AI/ML Integration Secondary Skills: Good experience in automation scripts such as PowerShell, AWS CLI, Python, JSON, and familiarity with AI/ML frameworks and tools.
Responsibilities:
Architect, design, and implement scalable, secure, and cost-optimized cloud solutions leveraging the latest AWS offerings, including generative AI services (e.g., Amazon Bedrock, SageMaker, Amazon Q, CodeWhisperer).
Deep, hands-on technical expertise in AWS, including new services such as Lambda SnapStart, Graviton-based compute, and advanced analytics (e.g., Amazon QuickSight, Redshift Serverless).
Support and administration of AWS IaaS and PaaS, including RDS, Athena, DynamoDB, EFS, ElastiCache, Kinesis Firehose, S3, Route53, SNS, Lambda, Data Pipeline, and new AI/ML services.
Implement and manage monitoring, analytics, and optimization tools (AWS CloudWatch, AWS CloudTrail, AWS Cost Explorer, and AI-driven observability tools).
Operational understanding of securing cloud instances, including AI-powered security tools (e.g., Amazon GuardDuty, Macie, Inspector).
Expertise in Linux administration, AWS VPC, subnet management, and troubleshooting.
Develop and maintain cloud automation scripts/code (Perl, JSON, PowerShell, Terraform, AWS CloudFormation, CDK), including integration with AI/ML pipelines.
Identify and resolve cloud performance bottlenecks using architectural and AI-driven performance analytics.
Analyze AWS CloudTrail logs and aggregated log files for advanced troubleshooting, leveraging AI-based log analysis where appropriate.
Identify and implement cost-saving strategies using AWS's latest cost management and AI-powered optimization tools.
Understanding of Cloud Platform Engineering, SRE, and AI/ML Ops best practices.
Good knowledge of application build/release processes, CI/CD pipelines (Jenkins, Chef/Puppet, AWS CodePipeline, CodeBuild, and integration with AI-powered DevOps tools).
Familiarity with Agile processes and ability to collaborate with cross-functional teams (Development, Infrastructure, Security, Testing, QA, and Data Science/AI teams).
Analyze customer business and technical requirements, assess environments for cloud and AI enablement, and advise on cloud and AI/ML solutions and risk management.
Participate in customer cloud and AI/ML pre-sales responses and projects.
Strong passion for technology exploration, AI/ML development, and continuous learning.
Excellent written and verbal communication, presentation, and collaboration skills.
Team leadership skills.
NICE TO HAVE
Assist with backups and recovery, including AI-driven backup optimization.
Deploy applications, performance tuning, troubleshooting, maintain security, and automate routine procedures through scripting and AI-based automation.
Integrate 3rd party tools, APIs, and AI/ML services in AWS environments.
Knowledge of ServiceNow and its integration with AWS and AI/ML workflows is recommended
$74k-126k yearly est. 8d ago
Rail Operations Leader
Arup 4.6
Supervisor job in New York, NY
ReqID: NEW0001ZY
**Joining Arup**
Arup's purpose, shared values, and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
Arup in the Americas continues to capture and deliver large scale, complex and multidisciplinary rail projects. Our rail team has experienced significant growth due to the strength of the rail market across North America. Our rail work has grown by winning new projects and through the on-going delivery of multi-year major projects.
The Rail Operations Leader position will report directly to the Americas Rail Systems Leader - East.
**The Opportunity**
+ Develop and support other active rail projects with respect to rail service planning and operations analysis
+ Support current and future rail proposals throughout North America
+ Develop new and maintain current relationships with key clients in the public and private sectors to develop pipeline of work
+ Mentor and develop junior staff from a technical perspective with some additional exposure to business development.
+ Oversight, quality assurance, and delivery of project rail operations analysis work for the Americas
+ Resource planning for Rail Operations workstreams
+ Mentoring staff to develop future leaders, develop junior staff skill-sets, and promote learning from successes and challenges within the rail team
+ Developing the technical, commercial and soft skills of rail staff
At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve.
**Is this role right for you?**
+ 10 years' experience in rail operations management and/or analysis
+ Bachelor's / Master's degree in Engineering or Planning
+ Comprehensive understanding of complex rail infrastructure and rail operations
+ Ability to develop strong working relationships with clients and stakeholders
+ Self-started; able to take on work rather than be given work
+ Experienced with simulation software, such as RTC, RailSys, OpenTrack, etc.
Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world.
**What we offer you**
At Arup, we care about each member's success, so we can grow together.
Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.
We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.
**Benefits at Work** - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future
**Flexible Working** - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available
**New York Hiring Range** - The good faith base salary hiring range for this job if performed in New York is $170,000 to $200,000 per year. **This range is commensurate with experience, educational background, and skill level.** Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of **New York** will differ.
**Different People, Shared Values**
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence.
Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at ***************************************
**Our Application Process**
We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly.
**Arup is an equal opportunity employer.** All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.
**Stay safe online.** Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process.
\#LI-VM1
EOE-Protected Veterans/Disability
$170k-200k yearly 5d ago
Growth Lead
Accrue
Supervisor job in New York, NY
Accrue is redefining how brands turn payments into loyalty. We help enterprise merchants launch their own branded wallets. About the Role: We are seeking a Growth Lead to help us figure out what actually works. This is not a role for someone who wants a playbook. This is a role for someone who wants to build one. You will research, design, run, and learn from growth experiments aimed at driving qualified enterprise pipeline. Some will work. Many will not. The job is to learn faster than everyone else.You will work directly with sales, product, and leadership. After ramp up, you will manage a short term growth budget and be accountable for real pipeline outcomes.
This role is about learning, hustling, and turning signal into momentum.
You Will
Run growth experiments constantly
Design, launch, kill, and improve experiments across ABM, events, outbound, content, and partnerships.
Move fast and learn in real time
You will ship before things are perfect and iterate based on results.
Own growth economics
Manage a short term budget and optimize for pipeline, not vanity metrics.
Work directly with sales and product
You will see deals move and understand what actually converts.
Turn chaos into systems
When something works, you will turn it into a repeatable motion.
Be uncomfortable in a good way
You will stretch, learn new tools, try new channels, and build instincts.
Shape the future team
What you build becomes the foundation for how Accrue scales growth.
You Have
You have built something before
A company, a product, a side project, a growth engine, or a system.
You learn fast
You pick things up by doing, not by waiting.
You like messy problems
You enjoy starting with ambiguity and turning it into clarity.
You care about outcomes
You want to see your work turn into revenue, not just reports.
You are low ego and high ownership
You want to win, not just look right.
Bonus Points
You have worked in fintech, payments, or regulated industries.
You are comfortable with data, tools, and experimentation.
You have operated in high growth startup environments.
Benefits & Perks
No-cost and low-cost health plan options for employees and dependents
Company-contributed 401k
An empathetic team that values mental wellness and work/life balance
A brand new NYC office!
Work Authorization
Accrue does not provide employment sponsorship. Candidates must be currently authorized to work in the United States on a full-time basis.
Salary Information
The range listed below is just one component of Accrue's total compensation package; This role will receive a competitive salary + benefits + equity. The salary range is for US-based employees located in the listed market. Other benefits include those listed above such as healthcare and 401k with 3% contribution.
Salary Range
$115,000-$200,000 USD
Accrue is an equal opportunity employer committed to fostering an inclusive, innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at **********************.
$115k-200k yearly 8d ago
Production Manager, Brooklyn Media
AEG 4.6
Supervisor job in New York, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Brooklyn Sports & Entertainment (BSE) creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, BSE operates at the intersection of live entertainment, premium hospitality, and community engagement. As it expands its existing portfolio, BSE now includes a media portfolio including Type.Set.Brooklyn and BK Mag, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties. Whether on the court, on stage, or in the workplace, BSE is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care. We are guided by our core values:
Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.
SUMMARY We are assembling a team of agile, culturally fluent, entrepreneurial-minded talent who will craft the vision strategy and tactics to bring this initiative to life. We believe that our team should mirror the diversity of the Brooklyn communities that have shaped culture so we can create content that authentically reflects and resonates beyond the borough's borders. The Production Manager will handle the production process for all content across Brooklyn Media's two properties. Brooklyn Media's brands include Type.Set.Brooklyn and BKMAG. WHAT YOU WILL DO
Oversee the entire production process for editorial, social, and long-form video content.
Develop and manage production schedules, call sheets, and timelines.
Coordinate with internal teams, freelancers, and external vendors.
Secure locations, permits, and insurance as needed.
Manage production logistics including equipment rentals, crew bookings, and travel arrangements.
Create and track production budgets for multiple concurrent projects.
Negotiate vendor and freelancer rates.
Ensure cost-effective production without compromising quality.
Supervise and support producers, coordinators, editors, and production assistants.
Facilitate clear communication between creative, production, and post-production teams.
WHAT YOU WILL BRING
Bachelor's degree in film, Media Production, Communications, or related field (or equivalent experience).
5+ years of experience in video or film production management.
Strong understanding of pre-production, production, and post-production workflows.
Proficiency with production tools (Movie Magic).
Excellent budgeting, scheduling, and problem-solving skills.
Strong leadership and communication abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
WHO YOU ARE
Experienced in television production and/or digital media
Familiar with union and non-union production processes.
Understanding of logistical planning on and off site.
TRAVEL REQUIREMENTS
May be required to travel on occasions; trips may require air travel and/or overnight stay for one or more nights.
COMPENSATION $80,000 - $120,000 base salary Full-time employees are eligible for a robust slate of total rewards, including:
Bonus eligibility
Medical, dental, and vision coverage; HSA and FSA eligibility
401k Employer Match at 4%
Competitive PTO policy & Company Holidays
Parental leave policy eligible after 6 months of service
Access to events at Barclays Center, subject to ticket availability
Free lunch onsite Monday - Thursday; onsite barista bar
And more!
WORK ENVIRONMENT Works primarily in an office environment and on video shoots. Weekends required on occasion. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.
$80k-120k yearly 8d ago
Talent Acquisition Coordination - Team Leader
Bloomberg 4.8
Supervisor job in New York, NY
Description & Requirements
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
What's the role?
Coordination plays a pivotal role in our Talent Acquisition (TA) strategy, driving operational excellence, ensuring seamless execution, and enabling the success of every hire. Our coordinators keep hiring processes running smoothly, sustain momentum across candidate pipelines, and deliver exceptional experiences for both candidates and interviewers.
We're seeking a Team Leader, based in New York. You'll be part of a global leadership community, reporting to the Global Head of TA Coordination, and will help shape how we deliver consistent, high-quality execution. This is an opportunity to lead a high-performing team while influencing the future of our global coordination strategy.
We'll trust you to:
Lead and develop a team of TA Coordinators, fostering a culture of collaboration, dependability, and continuous improvement.
Drive operational excellence by optimizing scheduling workflows, ensuring consistency, and maintaining data accuracy and efficiency.
Deliver an exceptional experience for candidates and interviewers, balancing global standards with regional and business-specific needs.
Partner globally with Recruiting, Sourcing, TA Operations, HR Technology, and Workplace Operations to align coordination priorities with broader TA goals.
Innovate and influence through global projects focused on process enhancement, technology adoption, and continuous improvement.
Build and sustain trusted relationships with stakeholders across TA and HR to ensure transparency, alignment, and impact.
You'll need to have:
8+ years of experience in Talent Acquisition, HR Operations, or related field. 8+ years of experience are a guide and will consider all applications who meet the role requirements.
Proven success leading and developing teams in fast-paced, matrixed environments.
A strategic and solution-oriented mindset, with the ability to connect operational execution to business outcomes.
Demonstrated experience driving process improvement and operational efficiency.
Comfort navigating ambiguity and change, with the ability to influence global initiatives with local nuance.
Excellent communication and stakeholder management skills.
Salary Range = 145000 - 185000 USD Annually + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.
$151k-239k yearly est. 8d ago
Production Manager
Maxima Apparel
Supervisor job in Westbury, NY
Maxima Apparel | Pro Standard Brand
Maxima Apparel Corp is a leading sportswear and licensed apparel collective, known for delivering high-quality men's and women's apparel, outerwear, and headwear with speed, value, and exceptional customer service. Home to prestigious brands-including Pro Standard-we operate as a fast, agile manufacturer and design house serving some of the best names in the industry.
As we continue to grow our portfolio of brands and licenses, we are seeking a hands-on, detail-oriented Production Manager to help drive execution excellence across our global production platform, with a particular focus on coordination with our China-based teams.
Role Summary
The Production Manager is responsible for overseeing end-to-end apparel production-from development through bulk-ensuring on-time delivery, quality standards, and margin targets are met. This role partners closely with overseas production teams, vendors, and cross-functional stakeholders to manage calendars, resolve issues, and continuously improve production processes and KPIs.
This is an execution-driven role ideal for someone who thrives in a fast-paced, deadline-oriented environment and values precision, accountability, and clear communication.
You'll Thrive in This Role If You…
Are committed to delivering high-quality product on time
Communicate clearly across teams and time zones
Stay organized and solution-oriented under pressure
Take ownership of timelines, details, and outcomes
Key Responsibilities
Production Execution & Leadership
Own production execution for assigned brands/categories from development through bulk.
Partner closely with China-based production teams to align capacity, timelines, and priorities.
Balance cost, quality, and delivery, providing clear recommendations when trade-offs are required.
Own and report on key production KPIs, including on-time delivery, first-quality rates, and sample approval cycle times.
Operational Workflow Management
Manage and maintain the Time & Action (T&A) calendar and critical path milestones.
Oversee sample development, approvals, and bulk production workflow.
Monitor daily production updates and proactively identify risks or delays.
Lead root-cause analysis and corrective action planning for quality or delivery issues.
Systems, Data & Reporting
Ensure accuracy and completeness of production data within the PLM system.
Maintain production tracking tools and reports, primarily in Excel.
Analyze production data to identify trends, risks, and opportunities.
Support reporting and dashboard development (Power BI experience is a plus).
Cross-Functional & Vendor Collaboration
Serve as the primary production contact for internal partners across Design, Merchandising, Sales, and Logistics.
Participate in early morning production calls to support global collaboration.
Communicate timelines, risks, and mitigation plans clearly and consistently.
Support vendor performance management and continuous improvement efforts.
Team & Process Development
Model strong ownership, accountability, and follow-through.
Help refine production processes, tools, and standards.
May support or manage Production Coordinators as the business scales.
Qualifications
Bachelor's degree in Business, Supply Chain, Fashion, or related field (or equivalent experience).
3-5+ years of experience in apparel production, sourcing, or product operations.
Hands-on experience managing production calendars and overseas vendors.
Strong understanding of apparel production timelines and bulk execution.
Experience working with China-based production partners strongly preferred.
Skills & Competencies
Strong Excel and Microsoft Office skills; Power BI a plus.
Experience with PLM systems required.
Excellent organizational and communication skills.
Detail-oriented, proactive, and highly accountable.
Comfortable working across time zones and adjusting schedules as needed.
Multilingual skills (English, Mandarin, or Spanish) a plus.
$62k-106k yearly est. 2d ago
Production Manager, Sweaters
BCI Brands
Supervisor job in New York, NY
Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women's fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment.
Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women's empowerment through fashion.
POSITION: SWEATER PRODUCTION MANAGER
Job Responsibilities:
Keeping track of submits and production status with the following reports
Manage Production patternmakers and pattern lists
Work closely with tech to ensure on time approvals
Time and action, work in process and daily emails with the factory
Provide status reports to direct manager
Working with the factories to get all costing and breakdowns
Review final FOB confirmations for accuracy
Style Master creation and maintenance
PO issuance / PO Extractions / PO updates (Prices and Deliveries) for both garments and fabric
Manage any sales sample requests
Requirements
5+ years of experience as production manager or similar role
Must have experience in sweater production
Communicate skills to partnership with product development, merchandising, design and overseas production team
Strong Excel and other computer skills
Strong follow-up skills
Must be a team player
The annual salary range for this full-time role is dependent upon candidate experience between $90,000 - $100,000.
BCI is an Equal Opportunity Employer
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
Benefits
Health Benefits (Medical, Dental & Vision)
Life Insurance
Flexible Spending Account
401k Program
Paid Time Off
Robust Holiday Schedule
Commuter Benefits
Training & Development
Growth Opportunities!
$90k-100k yearly 7d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Supervisor job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 4d ago
Associate Production Manager
TYR Sport 4.2
Supervisor job in Farmingdale, NY
Summary /Objective
The Associate Production Manager supports the production team throughout all stages of the product lifecycle. This role is responsible for issuing purchase orders, tracking on-time shipments, and managing monthly replenishment orders by analyzing sales and inventory reports. They oversee weekly production status updates by maintaining communication with a global factory base, while also keeping accurate records of invoices, production data, and shipping/logistics information.
The Associate Production Manager proactively identifies delivery issues, partners with leadership on solutions, and works cross-functionally with sales, merchandising, design, and operations teams. Success in this role requires strong communication skills when working with both internal teams and external vendors, as well as technical proficiency in G-Suite, Excel, and related data systems. A high level of attention to detail is essential to ensure accurate reporting and record-keeping.
Position Responsibilities and Accountabilities:
Analysis & PO management: Analyze sales and inventory data to plan monthly replenishment PO's. Update cost and delivery dates on open POs and monitor on-time shipments.
PO creation and entry: Create purchase orders, maintain production calendars, and coordinate delivery schedules.
Vendor Communication: Drive daily production process through communication with global vendor base throughout the product life cycle. Share forecast data with vendors to reserve production capacity.
Sample Management: Tracks PPS and TOP samples and communicate schedule with internal partners.
Product Life Cycle Management: Utilize AS400, Spotfire, RepSpark & Business central to support production lifecycle management.
Demonstrate strong understanding of production phases, costing, and shipment terms.
Maintain WIP charts and reporting tools with accurate data entry.
Qualifications and Competencies:
Advanced Excel skills.
Excellent Math and data analysis skills.
Excellent communication and follow up skills.
Organized with attention to detail
Demonstrate a sense of urgency and flexibility in changing environment
Strong soft skill for problem solving, teamwork and roll up sleeves mentality
Education and Experience:
Bachelor's Degree Preferable in Business, Operations & Supply Chain Management Will consider work experience.
2-3 years' experience in Production or procurement.
$45k-83k yearly est. 3d ago
Production, Associate Manager
Basic Resources, Inc. 4.0
Supervisor job in New York, NY
The Associate Production Manager is responsible for tracking all aspects of Corporate Calendar Production Deliverables to ensure on-time order placement and delivery. This position ensures all timelines are met and problems are solved to ensure the production schedule is maintained. The Associate Production Manager acts as the liaison between all agents/vendors and internal cross functional teams ensuring all timelines are met and production is approved / produced according to the brand and customer requirements. The Associate Production Manager will work side by side with the Senior Production Manager on all production deliverable responsibilities while driving supply chain efficiency.
Responsibilities:
Review and prepare PREQ's for buy plan issuance.
Create buy plans and place buys with overseas vendors/agents.
Confirm all deliveries per calendar at time of buy placement.
Adhere to production Corporate and Core calendars.
Maintain relationships at all levels; externally with agent/vendors overseas and internally with cross functional teams.
Partner cross functionally with Design, Product Development, Marketing, Sales, and Planning Teams to ensure all approvals are in place for on-time delivery.
Monitor time & action late add calendar to meet key milestones.
Review capacity plans and analyze output per line to be sure delivery requirements are feasible. Challenge the agent/vendor as needed.
Track and follow up with cross-functional teams on pre-production activities in preparation for PO issuance and passing off to the Production Coordinators:
Fabric submits, counters for quality, lab dips, shade bands, hand looms, strike-offs, and bulk fabric.
Trim submits, cups, elastics, labels, packaging, hang tags, etc...in short, all accessories and components are relative to the final product.
Fabric and garment test results.
Submits for Fit, PP (preproduction) and TOP (top of production) samples.
Packaging developments and submits.
Identify and raise quality and technical issues with overseas agents/vendors.
Track bulk materials, trims, and packaging to be in-factory in time to meet factory's production schedule.
Compare forecasted units vs. actual bulked quantities.
Communicate to cross functional teams delivery extensions, when necessary, at time of buy placement.
Qualifications:
Proven garment manufacturing experience in Intimates
7+ years of production related experience
Strong knowledge of Intimates production preferably including manufacturing, product engineering, product lifecycle, calendar
Excellent verbal & written communication, presentation, time management, detail-oriented, negotiation, and problem-solving skills
Embraces a fast-paced working environment
Strong excel skills - minimum intermediate level, word, and outlook
SAP related experience a plus. Airtable and Centric PLM experience a plus.
Annual salary starting at $85,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
$85k yearly 3d ago
Production Manager
Movement Search & Delivery
Supervisor job in Rutherford, NJ
The Production Manager is responsible for leading & optimizing all aspects of production operations to ensure performance, quality, safety, and cost objectives are achieved. This role oversees daily manufacturing activities, manages production teams, and drives continuous improvement initiatives to enhance productivity, efficiency, and profitability.
Responsibilities
Production Operations
Oversee daily production activities, ensuring schedules, output targets, and quality standards are consistently met.
Manage production staff, equipment, and facilities to maintain an efficient and safe operation.
Partner with Quality Control to monitor product standards, analyze results, and implement improvements.
Review daily, weekly, and monthly production metrics to identify and act on opportunities for improvement.
Monitor raw material quality and coordinate timely corrective actions when issues arise.
Ensure strong communication and coordination between shifts, addressing performance gaps or operational challenges.
Manage staffing levels, delegate responsibilities, and set clear performance expectations.
Oversee inventory control, including cycle counts and storage operations.
Promote effective communication, teamwork, and conflict resolution across all departments.
Continuous Improvement
Evaluate plant processes, workflows, and SOPs to enhance safety, quality, and productivity.
Lead or support process improvement and cost-reduction projects.
Identify production issues and implement corrective and preventive actions.
Prepare and analyze production and cost reports to guide operational decisions.
Leverage data and metrics to pinpoint performance gaps and implement measurable improvements.
Safety Leadership
Maintain a safe working environment by enforcing health and safety policies and standards.
Serve as an active member of the Safety Committee.
Ensure supervisors and leads are trained and enforcing proper safety procedures.
Conduct regular safety audits and follow up on corrective actions.
Ensure compliance with all EHS (Environmental, Health, and Safety) requirements.
Financial Performance
Support company goals for production efficiency, cost control, scrap reduction, and profitability.
Manage expenses and resources responsibly to maximize operational performance.
Qualifications
Bachelor's degree or equivalent combination of education and experience.
5+ years of management experience in a manufacturing environment.
5+ years of continuous improvement experience in manufacturing.
Strong leadership, communication, and team development skills.
Excellent analytical, problem-solving, and troubleshooting abilities.
Project management and organizational proficiency.
Computer literacy (Outlook, Excel, and related systems).
Strong color acuity and attention to detail.
Logical, data-driven approach to decision-making.
Bilingual (English/Spanish) preferred.
$60k-103k yearly est. 2d ago
Operations Supervisor Trainee
Sims Metal
Supervisor job in Jersey City, NJ
Discover a career at Sims Metal, a global leader in metal recycling. We buy and process discarded ferrous and non-ferrous metal, and we sell recycled metal to manufacturers in 30 countries. Cultivating the industry's most talented professionals with more than 25 locations in the United States, we recognize our continued growth and success will be achieved by recruiting and developing, skilled people just like you. As innovators in the industry, we take great pride in our recycling infrastructure, and we invest heavily in our operations, our functions, and most importantly, our people. Our commitment to growth and sustainability means we are constantly seeking motivated, results-driven and creative individuals to join our stellar team of professionals.
Operations Supervisor Trainee Program
Our Operations team is growing, and we want to add new team members who are results-driven, creative, and collaborative to ensure our continued success. As an Operations Supervisor Trainee, you will be enrolled in a one-year paid program that will prepare you to manage a front-line team within our North American operation. This includes leading employees and managing operations at one of our many facilities.
When you join Sims Metal as a trainee, you will be in a 12-month program that gives you the opportunity to receive field-based training and shadow a team of seasoned experts from our Operations, Commercial, and Support functions. You will also receive comprehensive leadership training and professional development that will bring you more visibility and engagement with leaders from other programs across our global operations. Occasional travel to locations in the U.S. may be required during this training.
Once the training program concludes, you will be considered for a full-time role on the Sims Metal Operations team. Sims Metal is offering you the chance to build a rewarding and fulfilling career with a leading sustainability company and acquire transferable skills that you can use for the rest of your life! If you are good at what you do, you can work anywhere. If you are great at what you do, come work with us.
Upon completion of the Operations Supervisor Trainee Program, some of your daily responsibilities include:
Supervise production team members (laborers and equipment operators) performing production operations.
Possess thorough working knowledge of the union contract (if applicable), employee handbook, safety manual, and all rules, programs, and procedures that pertain to production team members and apply them effectively and consistently.
Familiarize team members with company policies/rules/regulations.
Promote and maintain good employee relations through effective management practices, setting expectations, coaching, and proper application of employee relations policies.
Responsible for orientation and on-the-job training of team members in the safe, efficient operation of equipment.
Instill a sense of good housekeeping of their immediate work area in all employees as well as their responsibility for compliance with all quality specifications.
Evaluate probationary team members based on attendance, performance, attitude, potential, etc. Recommend candidates for hire, promotion, transfer, demotion, or termination.
Responsible for maintaining production within the assigned department at authorized levels.
Re-assign team members on 'down equipment' to reduce unfavorable labor variances.
Observe the production operation within your area of control to ascertain compliance with methods, quality standards, safety regulations, production standards, and efficient operation of equipment: take corrective action to eliminate any deviation.
Participate in conducting job hazard analyses and the development of safe work procedures.
Continuously analyze the assigned area of responsibility for improved methods of production, tool design communication, and reporting, cost controls and make recommendations to the production manager for disposition.
Clearly communicate on-the-job problems including low production, poor quality, poor attendance, tardiness, etc. to employees and works with employees to develop a corrective action plan.
Documents problems and reviews action plans to plant manager.
Process all required forms in a timely manner for payroll and Human Resources (i.e. Employee Change Forms, Paid Time Off Requests, etc.).
Arrange for proper maintenance of machines and equipment. Recommends improvements in equipment and processes.
When applicable, study operations where cost standards are not being met to determine causes and implement corrective action.
Where appropriate, coordinate the functions over which assigned with those of other departments or shifts.
Develop among the assigned team members a consciousness of the need for teamwork to attain departmental and Sims Metal Management (SMM) goals and objectives.
Support and carry out the management philosophy and vision.
Conducts meetings (i.e. safety and quality) and is responsible for communicating policies and regulations to subordinate personnel.
In case of an emergency, direct team members to their assigned safe area.
Promote plant-wide teamwork and positive morale.
To learn more about Sims Metal and our career opportunities, visit ********************** or send an email to *******************.
SIMS LIMITED IS PROUD TO BE AN EQUAL-OPPORTUNITY EMPLOYER. WE VALUE THE DIVERSITY OF ALL OF OUR EMPLOYEES AND ARE COMMITTED TO CREATING AN INCLUSIVE WORKING ENVIRONMENT WHERE EVERYONE CAN CONTRIBUTE, ADVANCE ON MERIT, AND REALIZE THEIR FULL POTENTIAL. SIMS LIMITED IS AN EQUAL-OPPORTUNITY EMPLOYER. THE COMPANY DOES NOT DISCRIMINATE WITH REGARD TO RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP STATUS, DISABILITY, AGE, MARITAL OR FAMILIAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, VETERAN STATUS, HOUSING STATUS, SOURCE OF INCOME, OR ANY OTHER STATUS PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS APPLIES TO ANY EMPLOYMENT DECISION, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION, AND TRAINING. QUALIFIED APPLICANTS WITH A DISABILITY IN NEED OF A REASONABLE ACCOMMODATION MAY REQUEST SUCH WITHOUT FEAR OF REPRISAL OR DISCRIMINATION.
$48k-82k yearly est. 2d ago
Lead Supervisor I
Tapestry, Inc. 4.7
Supervisor job in New York, NY
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Coach
Brooklyn, NY, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.
Sample of tasks required of role: SALES:
Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values
Endorses, models and develops team to deliver Coach's Selling and Service expectations
Enforces sales strategies, initiatives and growth across all categories
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
Productivity Management: holds sales team accountable for personal sales
Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style
Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
Sensitive to customer and team needs and tailors approach by reading cues
Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate
Develops both self and individual product knowledge skills and remains aware of current collections
Understands the positive sales impact staffing has on the business and recruits accordingly
Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)
OPERATIONS:
Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
Demonstrates strong business acumen
Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
Maintains interior and exterior upkeep of the building with partnership from the corporate office
Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary
Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures
Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals
Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions
Ensures all daily tasks are completed without negatively impacting service of Coach standards
Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Doesn't get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Additional Requirements:
Experience: 1-3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Work Setup
BASE PAY RANGE $17.50 TO $27.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment: Outside Sales, Brand Ambassador, Sales, Marketing
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$17.5-27 hourly 5d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Supervisor job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare.
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$69k-134k yearly est. 3d ago
Customer Success Team Lead
Aidoc
Supervisor job in New York, NY
The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio.
As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction.
About Aidoc
Aidoc helps health systems deliver smarter and faster care when it matters most. Its mission is to transform patient outcomes through 'always on' clinical AI, eliminating preventable care gaps that lead to loss of lives and disabilities. Through our proprietary ai OSTM platform, Aidoc seamlessly integrates real-time intelligence into provider workflows, helping physicians make faster clinical decisions for over 45 million patients a year. With the most FDA-cleared AI solutions in its category and deployments across 150+ health systems globally, Aidoc elevates the physician and patient experience.
Backed by General Catalyst, Square Peg, NVentures (NVIDIA's venture arm), and four major U.S. health systems, Aidoc has raised $370 million to date, including a recent $150 million round to accelerate development of CARETM, its clinical-grade foundation model.
About this role
The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio.
As a Team Leader, you'll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You'll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction.
Responsibilities
Team Leadership: Manage, coach, and support a team of Customer Success Managers, ensuring they are empowered to meet their goals and grow professionally.
Customer Advocacy: Act as an escalation point for key customers, helping your team navigate challenges and proactively drive resolution.
Directly manage a subset of strategic or high-impact accounts, ensuring strong executive relationships and delivering measurable value.
Performance & Metrics: Monitor team KPIs (e.g., Net Retention, Health Scores, Adoption Metrics, Value Realization), drive accountability, and report on team performance regularly.
Onboarding & Enablement: Support new team members through onboarding and ongoing learning programs to ensure ramp-up and effectiveness.
Planning & Forecasting: Contribute to quarterly planning, headcount forecasting, and strategic initiatives to support team scalability and business growth.
Process & Playbooks: Collaborate with CS leadership to standardize and improve workflows, playbooks, and success plans across the team.
Cross-Functional Partnership: Work closely with Sales, Product, Support, and Marketing to ensure seamless customer experiences and feedback loops.
Customer Engagement Strategy: Help define and execute engagement models by segment, customer maturity, or product line.
Customer Risk Management: Proactively identify at-risk accounts and collaborate with CSMs and cross-functional teams to mitigate churn through tailored success strategies.
Requirements
5+ years of experience in Customer Success, Account Management, or a similar client-facing role, ((or 2.5+ years of experience in similar roles at Aidoc)).
1+ years of team leadership experience (formal or informal), with a demonstrated passion for coaching, mentoring, and people development.
Experience in Healthcare and AI industries for 2.5+ years.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and relationship-building skills, especially with cross-functional teams and external stakeholders.
Comfortable using CS tools like Gainsight, Catalyst, Salesforce, or equivalent platforms.
25%-50% travel
Candidates must be based in the Northeast U.S. or Florida and within reasonable distance of a major airport.
Preferred Qualifications
Experience in a B2B SaaS company or in managing enterprise customer relationships.
Familiarity with customer lifecycle management, success planning, and customer journey mapping.
Demonstrated success improving customer retention and expansion.
Working at Aidoc
We're a dynamic, collaborative and fast growing team of more than 400 global employees, committed to improving the world of healthcare. We're looking for mission-driven people excited to do transformative work.
We have offices in Tel Aviv, Barcelona and New York City, but Aidoc is a remote-first workplace. We're able to hire US-based employees across the continental United States, although certain roles may be region-specific.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
20 days of paid vacation, plus sick days and holidays
A 401(k) plan, life insurance, plus long and short term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive and diverse workplace, and to the principle of equal opportunity for all individuals. We prohibit harassment of any type as well as discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
$69k-134k yearly est. 8d ago
Supervisor
1199 Seiu National Benefit Fund 4.4
Supervisor job in New York, NY
Requisition #: 7402 # of openings: 1 Employment Type: Full time Permanent Category: Non-Bargaining Workplace Arrangement: Hybrid Fund: 1199SEIU National Benefit Fund Job Classification: Exempt Responsibilities • Supervise Balance Billing Department staff in accordance with established departmental procedures, Human Resources guidelines, and provisions of the Collective Bargaining Agreement, as appropriate; monitor and process staff time and attendance via timekeeping system (ADP)
• Evaluate employee performance related to attendance, productivity, and workflow adherence; provide ongoing coaching, feedback, and corrective action when necessary. Identify training needs and develop performance improvement plans to enhance staff effectiveness and engagement.
• Collaborate with management to develop, revise, and implement policies, procedures, and workflows to ensure compliance with internal standards and external regulations.
• Assist in overseeing No Surprise Act open negotiations and Independent Dispute Resolution processes, ensuring strict regulatory timelines and accuracy standards are met.
• Provide guidance to staff on complex claims, including review and approval of payments exceeding staff thresholds and system updates in accordance with Fund policies.
• Proactively negotiate claims impacted by the No Surprises Act, focusing on resolving disputes with out-of-network providers to avoid escalation to Independent Dispute Resolution. This includes leveraging communication and negotiation strategies to achieve mutually agreeable payment solutions. Assess claim details and potential outcomes to determine when negotiation is more beneficial than escalating to Independent Dispute Resolution, utilizing various benchmarks. Assess and resolve all No Surprises Act staff claims inquiries
• Monitor daily, weekly, and monthly production, aging, and escalation reports to ensure timely and appropriate action.
• Assist in developing and maintaining No Surprises Act reporting structures, tracking key metrics such as settlement rates, Independent Dispute Resolution escalation, and compliance indicators; Prepare and present quantitative and qualitative reports to management highlighting trends, performance gaps, and opportunities for improvement.
• Manage updates to BeneFAQ topics to ensure accurate
• Oral and written communication with members, providers, attorneys and/or collection agencies regarding payment status and other status of inquiries by drafting various confirmation, correspondence, and resolution letters
• Perform additional duties and projects as assigned by management
Qualifications
• Bachelor's degree in Business Management, Health, or relevant years of experience required
• Minimum three (3) years' experience within claims processing department with in-depth knowledge of medical claims processing, medical terminology in a healthcare benefits environment; to include one (1) years' experience in a leadership role required
• Strong management and leadership skills required; ability to coach, mentor, motivate staff; generate and implement improvement plans; address staff training needs
• Excellent math skills and the ability to translate mathematical information into concise reports
• Ability to conduct various data comparison analysis, working knowledge of macros, tables, forms, queries and reports a must
• Excellent knowledge eligibility rules, Coordination of Benefits, and 1199SEIU Benefit and Pension Fund benefits and Funds systems (QNXT, DMS V3, RightFax); experience with fee negotiations and settlements; knowledge of balance billing, Fair Health, BeneFAQs, No Surprise Act preferred
• Demonstrate strong analytical, organizational, problem-solving and time management skills; ability to multi-task and meet operational deadlines
• Intermediate skill level with Microsoft Access, Excel and Word required; knowledge of PowerPoint and Access preferred
• Excellent research, interpersonal, oral and written communication skills
• Able to work well under pressure and prioritize work with tight deadlines in a high-volume environment
$45k-67k yearly est. 8d ago
Supervisor
Biscuits & Bath Companies 3.6
Supervisor job in New York, NY
You are responsible for supervising the dog care of a Biscuits & Bath location. You are responsible for resolving all day-to-day operational and client issues. This position requires that you be able to exercise discretion and independent judgment in significant matters as the job requires supervision of many associates.
Key Responsibilities:
Overseeing dog care across all services
WOWing two to three clients per day
Communicating all relevant information to clients
Supervising staff
Resolving all client issues same day
Ensuring that all special care instructions are being adhered to
Attending to all incidents
Maintaining the accuracy of all client and dog information
Identifying additional services that would be of value to clients
Maintaining the cleanliness and commercial concept of the desk, lobby, and storefront
Performance Metrics:
Quality of dog care
Quality and timeliness of task execution
Frequency and quality of information communicated to clients
Client loyalty
High School diploma or GED.
Minimum of one year of customer service experience.
Knowledge of Biscuits & Bath and a genuine interest in the well-being of dogs.
Ability to juggle a variety of responsibilities, while balancing competing deadlines in a fast-paced environment.
Excellent interpersonal and communication (both verbal and written) skills.
High degree of independent decision-making and problem-solving capability.
Strong attention to detail.
Excellent time management and organizational skills.
Ability to work a varied schedule including days, evenings, weekends and holidays.
Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint & Word) and Internet savvy.
$39k-71k yearly est. 8d ago
Office Supervisor
AEG 4.6
Supervisor job in New York, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.
Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!
Position Overview
We're looking for an Administrative Assistant who shares our passion for hospitality and guest care. This person will play an important role in supporting our front-of-house and events teams, assisting with guest inquiries, coordinating reservations, and helping to ensure that every Boathouse experience is seamless from start to finish.
What You'll Do
Welcome guests by phone and email, providing friendly, knowledgeable assistance about reservations, events, and restaurant offerings.
Support the Small Party Booking Coordinator with administrative tasks related to Large Party and Event Reservations, including maintaining reservation details, confirming guest information, and coordinating with our service and management teams.
Communicate clearly and promptly with guests, following up on inquiries to ensure a smooth planning process.
Assist with daily office operations - including maintaining guest records, preparing event materials, and managing general correspondence.
Collaborate closely with the front desk, management, and event staff to help create memorable guest experiences.
Handle phone lines and messages professionally, ensuring every caller feels valued and cared for.
What We're Looking For
A friendly, professional demeanor with a genuine love for guest service.
Strong communication and organizational skills, with excellent attention to detail.
Previous experience in hospitality, events, or restaurant administration preferred.
Ability to multitask and stay composed in a fast-paced, team-oriented environment.
Proficiency with Microsoft Office and familiarity with reservation systems (OpenTable, SevenRooms, or similar) a plus.
Flexible availability, including weekends and holidays.
COMPENSATION:
$28/Hour
This is a general overview of the duties and skills required for the Maintenance position. The specific responsibilities may vary depending on the daily needs of the organization.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$28 hourly 8d ago
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