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Supervisor of customer relations education requirements

Updated January 8, 2025
2 min read
Usually, supervisors of customer relations don't need a college education. The most common degree for supervisors of customer relations is bachelor's degree with 48% graduates, with only 23% supervisor of customer relations graduates earning associate degree. Supervisors of customer relations who decided to graduate from college often finish University of Phoenix or Northern Illinois University. Some good skills to have in this position include customer satisfaction, inbound calls and customer complaints.

What education do you need to become a supervisor of customer relations?

What degree do you need to be a supervisor of customer relations?

The most common degree for supervisors of customer relations is bachelor's degree, with 48% of supervisors of customer relations earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 17%.
  • Bachelor's, 48%
  • Associate, 23%
  • High School Diploma, 17%
  • Master's, 5%
  • Other Degrees, 7%

What should I major in to become a supervisor of customer relations?

You should major in business to become a supervisor of customer relations. 38% of supervisors of customer relations major in business. Other common majors for a supervisor of customer relations include communication and criminal justice.

Best majors for supervisors of customer relations

RankMajorPercentages
1Business38.3%
2Communication6.6%
3Criminal Justice6.2%
4General Studies4.7%
5Psychology4.6%

20 best online courses for supervisors of customer relations

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1. Customer Service

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2. Customer Service, Customer Support, And Customer Experience

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

3. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

5. Dealing With Angry Customers

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Skills and Techniques for Handling Most Customer Situations...

6. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

7. Customer Service: 6 Keys To Exceptional Customer Service

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4.6
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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

8. Brilliant Customer Service: How to Impress your Customers!

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4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

9. Fundamentals of Logistics, Supply Chain & Customer Service

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4.5
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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

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4.5
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For you and your team to be successful in providing great customer service, start by putting your customer first...

11. Customer Service Training: Dealing with Difficult Customers

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4.5
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Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

12. Outstanding Customer Service - The Ultimate Guide!

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

15. Customer Retention: Maximise Your Profits

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How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

16. Customer Service: Keep 'em coming back!

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How to give the best customer service in your industry and keep those customers raving about your business...

17. Your Customer Service Toolbox: Best Practices for Beginners

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4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

18. Fundamentals of Real Customer Success

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4.5
(2,841)

Ensure your customers stay longer, buy more, and advocate for you by helping them achieve their desired outcome...

19. Introduction to International Relations

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4.4
(417)

International Relations for beginners: history, theories, states, sovereignty, war, peace, int. organisations, economy...

20. The Customer: Develop Customer Centric Metrics (BITE SIZE)

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4
(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

Average supervisor of customer relations salary by education level

Supervisors of customer relations with a Master's degree earn more than those without, at $41,826 annually. With a Bachelor's degree, supervisors of customer relations earn a median annual income of $39,471 compared to $34,503 for supervisors of customer relations with an Associate degree.
Supervisor of customer relations education levelSupervisor of customer relations salary
Master's Degree$41,826
High School Diploma or Less$32,825
Bachelor's Degree$39,471
Some College/ Associate Degree$34,503

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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