Supervisor of customer relations vs customer relations specialist

The differences between supervisors of customer relations and customer relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a supervisor of customer relations and a customer relations specialist. Additionally, a customer relations specialist has an average salary of $37,827, which is higher than the $33,287 average annual salary of a supervisor of customer relations.

The top three skills for a supervisor of customer relations include customer satisfaction, inbound calls and customer complaints. The most important skills for a customer relations specialist are customer relations, data entry, and work ethic.

Supervisor of customer relations vs customer relations specialist overview

	Supervisor Of Customer Relations	Customer Relations Specialist
Yearly salary	$33,287	$37,827
Hourly rate	$16.00	$18.19
Growth rate	-4%	-4%
Number of jobs	126,406	215,862
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

Supervisor of customer relations vs customer relations specialist salary

Supervisors of customer relations and customer relations specialists have different pay scales, as shown below.

	Supervisor Of Customer Relations	Customer Relations Specialist
Average salary	$33,287	$37,827
Salary range	Between $22,000 And $48,000	Between $27,000 And $52,000
Highest paying City	-	Columbia, MD
Highest paying state	-	Massachusetts
Best paying company	-	Deloitte
Best paying industry	-	Automotive

Differences between supervisor of customer relations and customer relations specialist education

There are a few differences between a supervisor of customer relations and a customer relations specialist in terms of educational background:

	Supervisor Of Customer Relations	Customer Relations Specialist
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Supervisor of customer relations vs customer relations specialist demographics

Here are the differences between supervisors of customer relations' and customer relations specialists' demographics:

	Supervisor Of Customer Relations	Customer Relations Specialist
Average age	40	40
Gender ratio	Male, 42.5% Female, 57.5%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 22.0% Asian, 5.9% White, 55.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.5% Asian, 7.5% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between supervisor of customer relations and customer relations specialist duties and responsibilities

Supervisor of customer relations example responsibilities.

Manage, troubleshoot and problem solve for providers and members.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Prepare press kits, design flyers, retouch and enhance photos for PowerPoint presentations.
Invoice reconciliation, payroll verification daily communication with customers.
Communicate with center leadership and corporate customers any observe performance gaps; tracking and analyzing compliance to call center service standards.
Train new associates on the POS system.

Customer relations specialist example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
Create Powerpoint company informational videos.
Communicate with customers and FedEx to facilitate resolutions of any shipping or delivery issues.

Supervisor of customer relations vs customer relations specialist skills

Common supervisor of customer relations skills

Customer Satisfaction, 13%
Inbound Calls, 6%
Customer Complaints, 6%
Customer Care, 6%
Payroll, 5%
Customer Inquiries, 4%

Common customer relations specialist skills

Customer Relations, 37%
Data Entry, 10%
Work Ethic, 9%
Customer Retention, 5%
Outbound Calls, 5%
Schedule Appointments, 4%

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Supervisor Of Customer Relations
Supervisor Of Customer Relations vs Customer Relations Specialist

Updated January 8, 2025

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