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Become A Supervisor, Patient Access

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Working As A Supervisor, Patient Access

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $80,000

    Average Salary

What Does A Supervisor, Patient Access Do At Unitedhealth Group

* Organizes workflow to ensure accurate and timely team performance.
* Supervises the work schedule, ensuring adequate and appropriate coverage of all positions at all times Selects, and delegates training and orientation of new staff.
* Assigns staff responsibilities, and evaluates performance.
* Counsels employees on problem areas of registration and performance.
* Works with staff to develop personal development plans, identify areas for improvement, and improve performance Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting department Provides input for, and ensures staff compliance with, established organizational policies, objectives, safety, environmental and infection control standards Possesses knowledge and ability to leverage technology, optimize the utilization of internal resources and improve the quality of work and information flows Participates in administrative staff meetings and attends other meetings as assigned.
* Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department / hospital operations Reviews operational reports, identifies opportunities and problems and makes recommendations for improving customer service, patient throughput and process flow Generates enthusiasm and commitment among St.
* Joseph's Hospital employees

What Does A Supervisor, Patient Access Do At Rady Children's Hospital San Diego

* appointment scheduling, patient registration, front-end cash collection, patient authorization and other duties, as assigned.
* Reviews work schedules and assigns duties to ensure optimal patient flow and production goals.
* Oversees and evaluates accuracy and quality of technical functions.
* If applicable, ensures high quality patient flow/care.
* Adheres to and supports the policies, procedures and standards of care.
* Ensures compliance with protocols and procedures.
* Plans and prioritizes work assignments.
* Supervises various personnel functions including recruitment, scheduling, coaching and discipline

What Does A Supervisor, Patient Access Do At G&A Outsourcing VI LLC

* Must partner with clinical and management team to provide patients, their families and direct reports with excellent service.
* Ensures quality of work performed by direct reports in area(s) of responsibility.
* Preceptor for all new Patient Care Coordinators training Commits to a focus on continuous improvement of workflow processes and procedures.
* Identifies / implements cost-effective approaches.
* Engages in audits and investigations related to improving patient care coordinator duties, patient flow, and patient satisfaction Serves as a liaison with the billing department, ensuring proper billing and precertification Effectively verify and communicate to patients and their families insurance eligibility, billing, collections and payment responsibilities Collections: Correctly collect co-pays, co-insurance, deductibles and past due balances Maintain and balance cash drawer precisely Greet, register, instruct, and provide general assistance to patients while providing superior customer service and respect to patients and their families Answer phones, take messages and return voicemails with a smile Responds to patient telephone calls and concerns.
* Provides back up to support patient care coordinator functions; including working shifts if necessary Serves as a liaison between physicians, managers, and staff members.
* Uses efficient and cost-effective approaches to integrate technology into the workplace and improve work processes.
* Supports and implements organizational technology changes Accurate data entry of demographic and financial information into computer system Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request Attends meetings and participates on committees as requested.
* Reviews current literature and attends training sessions and seminars to keep informed of new developments in the field.
* Performs other related duties as assigned

What Does A Supervisor, Patient Access Do At Amerisourcebergen Corporation

* Demonstrates superior understanding of the Patient Assistance Representative duties.
* Participates in the personnel management activities of assigned PAS locations, including recruiting, interviewing, hiring, training, supervision, promotions, counseling and terminations.
* Interfaces appropriately with administrators of Patient Assistance Program and Co
* Pay Assistance Foundations.
* Ensures that patient specific-reimbursement information is on file for tracking of replacement products.
* Monitors and trends reasons for denied claims and takes action to resolve issues that adversely affect product replacement.
* Monitors IndiCare™ for receivables, logged problems, updates to PAP program requirements, as well as standardized forms and letters.
* Develops and maintains close relationships with all key associates at assigned hospitals.
* Coordinates distribution and implementation of new operational procedures to assigned PARs on a timely basis.
* Assists the Implementation Team in the transition of accounts to the supervisor’s assigned location, coordinating the set up of software, hardware and, training, and for requesting and procuring reports as needed to support product recovery efforts.
* If requested, makes visits to PAS accounts to provide support Account Relationship Managers.
* Assists the RMO with the creation of Business Reviews for assigned accounts.
* Works closely with the RMO to re-forecast and project recovery improvements and deficiencies for assigned facilities

What Does A Supervisor, Patient Access Do At HCA, Hospital Corporation of America

* NOT LIMITED TO:
* Staff and order supplies according to budget guidelines and department needs
* Assist with the processing of payroll for his/her direct reports by maintaining employee edit requests, PTO requests, etc.
* Maintain accurate attendance records for employees
* Maintain QA statistics (including patient wait times, etc.) and report results to the Director
* Assist with or performs employee evaluations with input from Director
* Directly oversee the daily activities of the registration areas to ensure department standards are met
* Continually educate all registration staff of any changes pertinent to their roles
* When appropriate, relieve staff members during employee sick/vacation time
* Secure all signatures necessary for treatments, release of medical information, and assignment of insurance benefits and payment of services from legally responsible patients
* Work closely and professionally with nursing and ancillary departments in an effort to maintain a teamwork approach
* Review daily pre-service log to ensure accounts have been activated
* Excel in all functions performed by patient representatives
* Update collection system and requests rebill when appropriate
* Collect/request deposits and copays
* Other duties as assigned
* KNOWLEDGE

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Supervisor, Patient Access Career Paths

Supervisor, Patient Access
Patient Account Manager Office Manager
Practice Manager
9 Yearsyrs
Patient Account Manager Office Manager Case Manager
Nursing Director
9 Yearsyrs
Patient Account Manager Office Manager Account Manager
Client Services Manager
7 Yearsyrs
Supervisor Manager Store Manager
Center Manager
6 Yearsyrs
Supervisor Case Manager
Clinical Manager
8 Yearsyrs
Supervisor
Unit Manager
6 Yearsyrs
Manager Sales Manager Account Manager
Recruitment Manager
6 Yearsyrs
Manager Case Manager Registered Nurse Manager
Nurse Manager
9 Yearsyrs
Assistant Manager Account Manager Recruitment Manager
Human Resources Business Partner
10 Yearsyrs
Assistant Manager Business Manager
Business Operations Manager
8 Yearsyrs
Assistant Manager Assistant General Manager Front Office Manager
Revenue Manager
8 Yearsyrs
Patient Services Manager Operations Manager Property Manager
Business Office Manager
7 Yearsyrs
Patient Services Manager General Manager Property Manager
Office Manager Of Human Resources
6 Yearsyrs
Practice Manager Partner Production Manager
Processing Manager
7 Yearsyrs
Practice Manager Area Manager Quality Assurance Manager
Call Center Manager
6 Yearsyrs
Practice Manager Business Development Manager Consultant/Project Manager
Implementation Manager
8 Yearsyrs
Patient Services Manager Operations Manager Center Manager
Collections Manager
5 Yearsyrs
Operations Manager Property Manager Business Office Manager
Accounts Receivable Manager
6 Yearsyrs
Customer Service Manager Business Manager Treasurer
Accountant And Office Manager
6 Yearsyrs
Customer Service Manager Administrative Manager Business Office Manager
Office And Operations Manager
6 Yearsyrs
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Top Skills for A Supervisor, Patient Access

  1. Patient Access Staff
  2. Insurance Companies
  3. Financial Counselors
You can check out examples of real life uses of top skills on resumes here:
  • Conduct probationary and annual performance evaluations of all patient access staff.
  • Managed ambulatory and acute billing reports, correcting errors and resubmitting bills to insurance companies.
  • Supervised Registration Clerks and Financial Counselors.
  • Coordinated all administrative details for Atlanta Medical Center Emergency Room Department.
  • Worked closely and collaborated with Department Directors to ensure good team building relationships for optimal patient care.

Supervisor, Patient Access Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,001 Supervisor, Patient Access resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Supervisor, Patient Access Resume

View Resume Examples

Supervisor, Patient Access Demographics

Gender

Female

68.4%

Male

19.3%

Unknown

12.3%
Ethnicity

White

61.6%

Hispanic or Latino

16.9%

Black or African American

12.5%

Asian

5.7%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

81.5%

French

3.7%

Portuguese

1.9%

Ukrainian

1.9%

German

1.9%

Bosnian

1.9%

Hindi

1.9%

Dutch

1.9%

Russian

1.9%

Italian

1.9%
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Supervisor, Patient Access Education

Schools

University of Phoenix

35.4%

Ashford University

6.8%

Walden University

6.8%

Strayer University

4.6%

Miami Dade College

4.2%

American InterContinental University

3.8%

Capella University

3.8%

Kaplan University

3.4%

Indiana Wesleyan University

3.4%

University of Maryland - University College

3.0%

Texas State University

3.0%

Lindenwood University

3.0%

Florida Career College - Miami

2.5%

Georgia State University

2.5%

Broward College

2.5%

University of Houston

2.5%

Webster University

2.5%

Columbus State University

2.1%

Pennsylvania State University

2.1%

Texas Woman's University

2.1%
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Majors

Business

34.9%

Health Care Administration

14.7%

Management

6.4%

Nursing

6.0%

Medical Assisting Services

5.2%

Psychology

4.2%

Criminal Justice

3.1%

Accounting

3.0%

Liberal Arts

2.9%

General Studies

2.6%

Human Resources Management

2.4%

Communication

2.1%

Public Health

2.0%

Medical Technician

1.8%

Computer Information Systems

1.8%

Human Services

1.7%

Marketing

1.5%

Computer Science

1.4%

Biology

1.4%

Health Sciences And Services

1.1%
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Degrees

Bachelors

33.5%

Other

24.9%

Masters

16.7%

Associate

15.8%

Certificate

5.7%

Diploma

2.3%

Doctorate

0.6%

License

0.4%
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