Top Supervisor, Patient Access Skills

Below we've compiled a list of the most important skills for a Supervisor, Patient Access. We ranked the top skills based on the percentage of Supervisor, Patient Access resumes they appeared on. For example, 8.6% of Supervisor, Patient Access resumes contained Patient Access Staff as a skill. Let's find out what skills a Supervisor, Patient Access actually needs in order to be successful in the workplace.

The six most common skills found on Supervisor, Patient Access resumes in 2020. Read below to see the full list.

1. Patient Access Staff

high Demand
Here's how Patient Access Staff is used in Supervisor, Patient Access jobs:
  • Conduct probationary and annual performance evaluations of all patient access staff.
  • Supervised Patient Access Staff, Insurance Verification and Financial Counselors.
  • Developed and implemented in-service education programs for Patient Access staff.
  • Oversee every day functions of front desk patient access staff and referral coordinators at four different locations in the Charlotte market.
  • Developed and implemented a specialty partnership with the Patient Access staff and the surgical departments.
  • Provided daily support/mentoring and training to new hires as well as existing Patient Access staff.
  • Served as a point of contact for Patient Access staff for all departmental needs.
  • Assisted in development and updating of the department's patient access staff policies.
  • General supervision of Patient Access staff, including training on registration procedures.
  • Provided quarterly in-service training for all Patient Access staff including registration, insurance verification, pre-authorization and managed care.
  • Supervised Patient Access staff policies and procedures in accordance with current governmental and nongovernmental healthcare compliance requirements.
  • Monitored patient access staff to ensure patient were being registered accurate, efficient, and in a timely manner.
  • Work closely with Educators to develop and implement ongoing training for Patient Access Staff .

Show More

2. Insurance Companies

high Demand
Here's how Insurance Companies is used in Supervisor, Patient Access jobs:
  • Managed ambulatory and acute billing reports, correcting errors and resubmitting bills to insurance companies.
  • Verified benefits and authorizations by communicating with various insurance companies.
  • Create and provide patient estimates for surgical procedures and insurance companies using ICD-10 and CPT codes.
  • Provide written correspondence to insurance companies or patient to resolve any balance on account.
  • Call various insurance companies to check on claim status and get claims reprocessed in-network.
  • Compiled data for management and coworkers on updates from insurance companies.
  • Provide information to insurance companies in order to assist with billing.
  • Served as a liaison between Hospitals/Clinics and Insurance companies.
  • Handled claims with all major insurance companies.
  • Manage authorization reports to guarantee timely payment from insurance companies.
  • Obtain pre-authorization from insurance companies for medically necessary treatment.
  • Obtained authorizations from insurance companies for radiological procedures.
  • Obtainted authorizations from various Insurance companies and Doctors offices.

Show More

3. Financial Counselors

high Demand
Here's how Financial Counselors is used in Supervisor, Patient Access jobs:
  • Supervised Registration Clerks and Financial Counselors.
  • Total employees are 45 FTE's including a manager, supervisor and two financial counselors.
  • Supervised 40+ Patient Access Representatives, Guest Coordinators, Financial Counselors, and Leads.
  • Supervised the functions of eight insurance verifiers and two financial counselors.
  • Participated in the development and management of Financial Counselors.
  • Educated facility staff financial counselors on continual basis.

Show More

4. Emergency Room

high Demand
Here's how Emergency Room is used in Supervisor, Patient Access jobs:
  • Increased collections of co-pays, deductibles, co-insurance and out-of-pockets on average of 25% in the Emergency Room Department.
  • Managed the daily functions of a staff of twenty-seven employees in the Emergency Room Registration area and Switchboard Operators.
  • Coordinate and supervise the operation of the Emergency Room Registration, Labor & Delivery Registration and ED Discharge area.
  • Calculate emergency room bills for patient that are self pay or who live out of the country.
  • Register Patients in the Emergency Room, Out Pt lab, X-Ray, Pre-Op, admitting and phones
  • Provide inventory of T-System documentation sheets for physician use, throughout all emergency room stations.
  • Scheduled and supported an 80 bed Hospital with all employees, including the Emergency Room
  • Supervised four departments: Admitting, Outpatient, Emergency Room, and Cashiering.
  • Led several committees throughout the hospital and represented the emergency room.
  • Register incoming patients to the Emergency Room.
  • Supervised 20+ employees in the Emergency Room.
  • Involved in policy and procedure development for the emergency room co-pay collection process Registered patients and outpatient procedures
  • registered patients for emergency room services
  • Resolve any issues that have occurred for patients during their emergency room visit Monitor patient volume and direct staff accordingly.
  • Make sure the flow of the emergency room registration was being registered in a timely manner.
  • Register patients into the Emergency Room, obtain demographics to include insurance,, copays as necessary.
  • Register incoming patients in the emergency room, collecting copays, inputing and updating personal information.

Show More

5. Patient Care

high Demand
Here's how Patient Care is used in Supervisor, Patient Access jobs:
  • Worked closely and collaborated with Department Directors to ensure good team building relationships for optimal patient care.
  • Enforced regulatory policies by JACHO and maintain quality patient care through monitoring outcomes and documentation audits.
  • Work closely with physicians, other departments and affiliations in order to provide adequate/accurate patient care.
  • Contributed to the evaluation of patient care through participating in unit performance improvement activities.
  • Evaluated patient care and procedural changes for effectiveness.
  • Implemented patient placement/tracking system for enhanced patient care.
  • Assisted the clinic management team by overseeing the daily unit activities, which ensured high quality patient care and optimal outcomes.
  • Developed and adjusted staffing levels for team of 17 technicians to achieve optimal staff utilization and quality patient care.
  • Assigned staff to meet patient care needs and address productivity standards, marinating seamless admitting process into facility.
  • Organized and lead weekly meetings with employees to develop processes for improved patient care.
  • Work with Administration and hospital directors to improve patient care and satisfaction.
  • Maintain continuous flow of patients from ED to patient care areas.
  • Administered patient care considering the patient's privacy and dignity.
  • Coordinate patient care with the physicians and external agencies.
  • Provide direct patient care to various patient populations.
  • Assisted in administration of direct patient care.
  • Support all service areas within the clinics with maintaining and re-establishing workflows related to patient care and administrative functioning.
  • Collaborated with the hospital CNO regarding any insurance issues or Medi-cal patient care issues.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Customer Service

high Demand
Here's how Customer Service is used in Supervisor, Patient Access jobs:
  • Participated in hospital professional training programs with a concentration aimed at enhancing quality service, efficiency, customer service and teamwork.
  • Directed a staff of fifteen registration/customer service representatives and provided continuous training pursuant to the company mission and vision statements.
  • Monitored work flow and volume continuously and adjusted the workload as necessary to ensure productivity and customer services satisfaction.
  • Supervised daily registration activities with key concentration on quality assurance, collections, insurance verification and customer service.
  • Developed process within the Emergency Department area that effectively increased productivity while maintaining quality customer service relations.
  • Advocated and successfully implemented change within department to improve efficiency and effectiveness of business and customer service.
  • Completed voluntary customer service training to learn new ways to enhance customer experience and improve productivity.
  • Recognized for obtaining and entering accurate information and providing a high level of customer service.
  • Consult with department directors and administration to ensure effective patient flow and quality customer service.
  • Developed protocols to improve efficiency and customer service, while reducing insurance denials.
  • Maintained the departmental staff provided excellent customer service to internal and external customers/patients.
  • Coordinated information services provided by patient information desks and clinical customer services.
  • Supervised staff of 14 Customer Service Representatives, and Financial Recovery Collectors.
  • Lead Customer Service Representative * Provided personalized service to each customer.
  • Provide and support excellent customer service and professionalism among staff.
  • Monitored and enforced employee productivity and customer service skills.
  • Recognized for customer service and patient satisfaction skills.
  • Motivated employees to provide excellent customer service.
  • Develop solutions to achieve excelling customer service.
  • Developed department customer service training program.

Show More

7. Patient Registration

high Demand
Here's how Patient Registration is used in Supervisor, Patient Access jobs:
  • Checked patients into the emergency department, processed patient registration to include obtaining demographics, allergies and insurance.
  • Collect complete and accurate demographic and financial information during patient registration to facilitate appropriate patient care and reimbursement.
  • Managed and supervised outpatient registration, admission, centralized scheduling, and insurance verification process for the hospital.
  • Developed and implemented patient registration specific procedures and protocols for a level 1 trauma center emergency department.
  • Supervised all aspects of operation of the outpatient registration area, scheduling, cashiering and insurance verification.
  • Interviewed and trained new staff members in patient registration, insurance verification/benefits, and payment collections.
  • Analyzed inpatient and outpatient admission process to enhance the timeliness and effectiveness of patient registration.
  • Maintained operational systems by organizing, tracking, and monitoring patient registration processing.
  • Maintain process that accurately and consistently insure patient registration, collection of co-pays.
  • Assured patient registration and medical billing protocols were met with precision and professionalism.
  • Managed Patient Registration Department, responsible for hospital registrations both inpatient and outpatient.
  • Conducted daily patient registration quality assurance reviews ensuring accurate demographic/financial/admission status data capture.
  • Performed a comprehensive analysis to ensure patient registration was being entered accurately.
  • Maintain the Patient Registration Director informed of all department operations and opportunities.
  • Manage daily patient registration process and call center operations efficiently.
  • Reviewed patient registration for quality processing.
  • Assured accuracy in patient registrations.
  • Acted as content expert and first point of escalation for any questions regarding patient registration, insurance, and unit support.
  • Awarded the 2006 CRMC Team Excellence Award * Performed audits to ensure quality and accuracy of patient registration information.
  • Support Patient Access Manager and staff for all patient registration needs for a 24 hour acute care facility.

Show More

8. Patient Access Supervisor

high Demand
Here's how Patient Access Supervisor is used in Supervisor, Patient Access jobs:
  • Clarion, PA. - Current EmployerPatient Access Supervisor, Valley Care Health Systems of Ohio, Warren, OH.
  • Work under the guidance of Patient Access Supervisor.

Show More

9. Staff Members

high Demand
Here's how Staff Members is used in Supervisor, Patient Access jobs:
  • Identified educational or behavioral performance gaps that hindered the performance of staff members.
  • Monitor Scheduling and payroll for all Access Staff members to ensure proper coverage on Day, Evening and Night shifts.
  • Supervised up to 60 staff members in four separate departments including: Scheduling, Reception, Referrals and Switchboard.
  • Provided on-site training and support for new and established staff members at all Ambulatory locations.
  • Scheduled and supervised work and trained new staff, of up to 6 staff members.
  • Complete daily auditing tasks and spreadsheet analysis to assure staff members are completing tasks appropriately.
  • Schedule staff members work schedule and vacation/sick time to ensure adequate staffing.
  • Maintain monthly schedules for 18 staff members who report directly to me.
  • Managed 34 staff members in 7 locations for Sanford USD Medical Center.
  • Hired and trained all new staff members via Cone based training model.
  • Manage and supervise 47 staff members within the ED Admissions, Pt.
  • Assessed strengths and weaknesses of staff members and provided suggestions for improvements.
  • Supported, hired, trained, supervised and evaluated staff members.
  • Supervised 14 FTE registration staff members over a 24-hour schedule.
  • Develop part-time staff members into full-time roles with proper training.
  • Direct supervision eighteen staff members in a 24/7 operation.
  • Oversee 45 staff members ranging in different titles.
  • Conduct meetings and provide presentations to staff members.
  • Directed the professional efforts of 19 staff members.
  • Interviewed applicants and hired permanent staff members.

Show More

10. Department Policies

high Demand
Here's how Department Policies is used in Supervisor, Patient Access jobs:
  • Developed department policies and procedures consistent with the organization's mission.
  • Interpreted department policies to staff and enforced safety regulations.
  • Provide assistance to staff level employees as necessary to insure compliance with department policies and procedures.
  • Manage and staff employees to ensure all personnel and department policies and procedures are met.
  • Functioned as a member of a team that reviewed and created department policies and procedures.
  • Maintain records of associates in accordance with the Human Resources Department policies.
  • Educate staff on HIPPA, EMTALA and all department policies and procedures.
  • Help with developing and maintaining department policies and procedures.
  • Update and maintain department policies and procedures.
  • Maintain department cash payment collections by each area Maintain development and upkeep of department policies and procedures.

Show More

11. Performance Reviews

high Demand
Here's how Performance Reviews is used in Supervisor, Patient Access jobs:
  • Handled performance reviews, interviewing and selection process, payroll, and performance improvement plan implementation actions.
  • Monitored daily individual performance, held quarterly one on one meeting, prepared annual performance reviews.
  • Performed HR functions including hiring, discipline, payroll and performance reviews.
  • Coordinated annual performance reviews with staff.
  • Manage a staff of 15-20 Patient Financial Advisors; Responsible for all scheduling, training and staff performance reviews.
  • Provided supervision of billing specialists within unit and conducted performance reviews.

Show More

12. Daily Operations

high Demand
Here's how Daily Operations is used in Supervisor, Patient Access jobs:
  • Managed daily operations for emergency department registration and bed-control staff.
  • Direct the daily operations of all patient registration functions in order to ensure effective cash flow through quality data gathering.
  • Implemented creative out-of-the-box ideas to direct the daily operations of the department and monitor goals, policies and procedures.
  • Manage the daily operations of all assigned divisions within the hospital: admitting department, centralized registration and front-end.
  • Managed 40 employees in daily operations of all outpatient specialty and urgent care clinics throughout the Valley.
  • Provide feedback on daily operations to Admitting Manager and Director as well as other department's management.
  • Oversee the daily operations of patient access as well as assist associates when needed.
  • Perform duties as required to ensure smooth daily operations in the manager's absence.
  • Supervised daily operations of front office and ER registration staff and Scheduling Department.
  • Manage daily operations of department including staffing selection, mentoring, and discipline.
  • Evaluate and coordinate various areas to ensure successful functions for daily operations.
  • Directed daily operations of the department, supervising a staff of 15.
  • Oversee daily operations, team functions, new hire orientation and scheduling.
  • Managed all daily operations of the main patient and surgical registration departments.
  • Managed daily operations and monitored and analyzed work-flow of 58 employees.
  • Manage the daily operations of language/ interpreter services at UMCB.
  • Coordinate daily operations of the Patient Access Services Department.
  • Oversee daily operations of Patient Access and Switchboard.
  • Act in a supervisory position supporting the Docent Manager with daily operations management coverage when Docent Manager is not on site.
  • Process payroll Complete monthly schedules Complete LWOB reports Oversee daily operations for Patient Access in the Emergency Dept.

Show More

13. Medical Records

high Demand
Here's how Medical Records is used in Supervisor, Patient Access jobs:
  • Prepared, separated and ordered patients medical records.
  • Request medical records, referrals and Authorizations.
  • Interfaced Accounts Receivable with General Accounting, Admissions, Medical Records, Utilization Review, Social Services and Medical Staff Offices.
  • Supervised 12 staff members in the areas of patient registration, surgery scheduling, data entry, and medical records.
  • Networked as the liaison with internal and external department such as Medical Records, Admission, Registry and Information Systems.
  • Obtain needed authorizations and prepare patient billing; maintains all patient medical records, files and uphold patient confidentiality policies.
  • Use multiple applications to provide information to patients regarding medical records, appointments, insurance and physician schedules.
  • Perform verification of medical insurance, scheduled appointments, answered telephones, and worked on medical records.
  • Reduced Registration AR from $350,000 to $5,000 Coordinates with Medical Records to reconcile systems issues.
  • Work closely with Patient Accounts and Medical Records to reduce billing issues.
  • Obtain proper consent for treatment and release of medical records.
  • Pull and re-file Medical Records.
  • registered patient to er and observation charges, duplicate medical records, answered phones, answered switchboards, medicaid reports
  • Headed successful outside team of Medical Record staff for large conversion to electronic medical records for the department.
  • Organized all division meetings for Medical Records, Financial Counseling and Mail Services.
  • Verify insurance and patient demographics Monitor medical records for inconsistencies and errors Monitor work queue for unpaid services.
  • Monitor time schedules for Patient Access Reps Prepare Emergency Dept records for medical records Process daily cash collection

Show More

14. Surgery

high Demand
Here's how Surgery is used in Supervisor, Patient Access jobs:
  • Supervised team at UUOC including inpatient surgery authorizations, outpatient procedures/therapy authorizations, financial counseling, and surgery check-in/admissions.
  • Supervised the areas assigned to Main Admissions which include: Imaging, Out/Inpatient Surgery, Centralized Scheduling, and Finance.
  • Supervised a staff of 18 in the Obstetrics and Gynecology and Ambulatory Surgery departments in the hospital.
  • Supervised the daily Patient's assessment for admissions, emergency room, outpatient and same day surgery.
  • Served as back up for front desk, surgery scheduling, referral coordinators and other supervisors
  • Improved surgery authorization processes, securing authorizations from 2 to 30 days prior to surgery.
  • Register outpatients, same day surgery patients and clinical patients.
  • Assist Day Surgery, Eligibility and Financial Counselor staff.
  • Register patients in for same day surgery.
  • Initiate and/or obtain referral or required authorization thru insurance company for physician office visit, diagnostic procedure/surgery.
  • Worked at Driscoll for 2 years inside admitting office, Day Surgery and ER.

Show More

15. Revenue Cycle

average Demand
Here's how Revenue Cycle is used in Supervisor, Patient Access jobs:
  • Developed, implemented, and trained registration staff on procedures that enhance patient flow, patient safety, and revenue cycle.
  • Work closely with the Manager and Director of the Revenue Cycle to ensure we were meeting our internal customer's needs.
  • Collaborated with multiple departments to enhance revenue cycle, customer service, and patient safety Lead department process improvement projects.
  • Supervised and maintained the schedule for a 24/7 hospital revenue cycle department with 27-30 employees and a $1m budget.
  • Developed goals to increase point of service collections for Patient Access that supported the mission of the Revenue Cycle.
  • Served as a role model for revenue cycle personnel in exemplifying the highest level of customer-focused service.
  • Work with medical providers with issues or concerns related to billing, follow up and revenue cycle
  • Educate and motivate 30+ staff members on corporate registration, revenue cycle, and compliance procedures.
  • Oversee revenue cycle for department and corrects errors for proper billing to commercial and government payers.
  • Review and research volume, revenue, expense and FTE variances and revenue cycle analysis.
  • Worked closely and professional with outside agencies on projects developed by Revenue Cycle Leadership.
  • Maintained revenue cycle personnel files, documents performance, and prepares evaluations.
  • Served as subject matter expert on registration and revenue cycle software.
  • Developed procedures to increase front end collections within Revenue Cycle Operations.
  • Maintain and order supplies for the Revenue Cycle department.
  • Trained all staff that was joining Revenue Cycle.
  • Assess revenue cycle workflow challenges within the department and communicates them to top management along with recommendations for improvement.

Show More

16. Data Entry

average Demand
Here's how Data Entry is used in Supervisor, Patient Access jobs:
  • Ensured that all data entry is accurate and includes demographic, financial and compliance coding for each account billed.
  • Supervised up to four employees to ensure accurate data entry, insurance verification and filing.
  • Performed data entry, entered daily billing using the pegboard system, ICD-9 codes.
  • Answer call, data entry, assist/resolve patient issues or concerns
  • Maintain provider information via spreadsheets and provider enrollment software including adding demographics for all providers via data entry in enrollment software.
  • Detailed data entry, under extreme pressure while obtaining insurance approval and authorization for treatment.

Show More

17. Process Improvement

average Demand
Here's how Process Improvement is used in Supervisor, Patient Access jobs:
  • Worked alongside my Director and other Leadership on Process Improvements throughout facility.
  • Participated in quality and process improvement within the emergency room.
  • Develop process improvements plans for struggling associates.
  • Implemented key process improvement and incentives.
  • Identified/initiated multiple opportunities for process improvement.
  • Supervised team of 54 employees; Assisted with process improvements with direct analytic reporting teams, such as SIX Sigma Team.
  • Created and maintained data scorecards for all departments to track volume, process improvement, overtime and budgets.
  • Identify and implement process improvements to lower costs and improve services to the customers.
  • Track patient satisfaction scores, and implement process improvements to enhance the patient experience.
  • Interact with upper level management on process improvement strategies for the company.
  • Identified and implements process improvements to improve patient flow and services.
  • Identify process improvements in the day-to-day functions of the departments.
  • Provided leadership for the various front desk process improvement committees.
  • Created process improvement plans around sales goals for struggling agents.
  • Focused on ways to improve processes using process improvement measures.
  • Executed new policies through process improvements.
  • Act as first contact for registration and interface issues submitted to HELP desk Continual Performance process improvement working closely with other departments
  • Delegate weekly assignments to the team Develop process improvement/restructure for insurance division Created productivity bonus criteria for revenue qualifications team.

Show More

18. QA

average Demand
Here's how QA is used in Supervisor, Patient Access jobs:
  • Established and implemented QA (Quality Assurance) measures to ensure proper admission procedures.
  • Monitor all Registrars AHIQA accounts to ensure all encounters are error free.
  • Maintain QA statistics (including patient wait times, etc.)
  • Maintained QA statistics and reports results to the Director of Admissions.
  • Maintained QA program and reported results monthly to STHS Access management.
  • Completed QA on all Collections employees during first ninety days.
  • Maintain QA statistics and submit reports to Director.
  • Attend weekly QA meetings within the Clinic.
  • Conduct random QA on staff.
  • Created end remitted self pay, PCP, and AHIQA reports.
  • Implemented ER co pay collection; Emdeon and AHIQA systems for Insurance Verification and Quality Assurance.
  • Perform departmental QA, weekly testing in equipment QAP, and collimator testing.
  • maintained a score of 100 percent QA on a biweekly bases Followed hospital policy and procedures
  • Maintain Qa statistics Assist with employee evaluations.

Show More

19. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Supervisor, Patient Access jobs:
  • Audit staffs work flow to ensure compliance with department and state policies.
  • Review AA/FFD Procedures to ensure compliance with NRC Regulations and Policy.
  • Monitored registrars to ensure compliance of BLHC rules and policies.
  • Maintained productivity reports on all agencies to ensure compliance and integrity of agency.
  • Initiated internal audits to ensure compliance and reimbursements are appropriate.
  • Monitor foster homes and coordinate with the Kansas Department of Health and Environment to ensure compliance with age and capacity regulations.

Show More

20. Kronos

average Demand
Here's how Kronos is used in Supervisor, Patient Access jobs:
  • Maintain employees time on Kronos, and made any necessary correction.
  • Work with Kronos ensuring work hours for staff entered correctly.
  • Schedule work shifts and maintain time records in Kronos system.
  • Utilize the Kronos timekeeping system to process employee payroll.
  • Performed timekeeper functions in Kronos for the department.
  • Utilized Kronos to track time for 33 coworkers.
  • Monitor and submit payroll (Kronos) weekly.
  • Do department Payroll through Kronos.
  • Prepared payroll using Kronos applications Participate in ensuring hospital JCAHO readiness.
  • Collect, review and analyze data thru MediTech, Facility Schedule and Kronos payroll.
  • Utilize Meditech, RQI, ICD9 Coding, Outlook, and Kronos systems.
  • Time records in Kronos/Monitor Overtime Other duties as assigned

Show More

21. Medicaid

average Demand
Here's how Medicaid is used in Supervisor, Patient Access jobs:
  • Modernized, coordinated and implemented a vital statistics procedure for non-English speaking customers on obtaining Medicaid and/or Managed Care insurance assistance.
  • Oversee financial counseling of under-insured and uninsured patients for Medicaid eligibility, pay arrangements and charity care/uncompensated care programs.
  • Coordinated and oversaw program that provided transportation allowance for Medicaid/ Managed Care patients.
  • Apply eligible patients for Medicaid using information from Uncompensated Care application.
  • Created new departmental policy regarding Medicaid assignment of primary care physician.
  • Assisted patients in completing Medicaid and/or Affordable Health applications.
  • Monitored timely and accurate processing of Medicaid rejections.
  • Track Medicaid cases to ensure timely receipt of appeal decision; providing facilitation to the next appeal level.
  • Collaborate with Medicare, Medicaid, private insurance companies and third party carriers for medical procedures.
  • Helped patients obtain medical insurance (Medicaid or Perinatal Insurance) for their pregnancy.
  • Manage OCCMHA wait list, including placing and removing individuals when they obtain Medicaid.
  • Make daily calls to Medicaid participants for appointment scheduling.
  • Registered and screened patients for Medicaid.
  • Verified Insurance on Medicaid site.
  • Managed the insurance pre-verification and verification process for all inpatient and outpatient across third party payer, Medicare and Medicaid payer.
  • Verified Medicaid, Medicare and Commercial insurance by using the online medifax machine.
  • Verified insurance, Medicaid, medi-care, precertification and Doctor Order's.
  • Manage various project assignments Handle and deescalate complaint calls/emails from patients Handle pre-authorizations with various third party insurances and Medicaid/Medicare.

Show More

22. Registration Process

average Demand
Here's how Registration Process is used in Supervisor, Patient Access jobs:
  • Assisted patients with obtaining information for registration process.
  • Maintained and monitored Registration process for both Medical Group setting, Hospital setting, and Emergency Department.
  • Complete the registration process for each patient in the ER, and directly admitted.
  • Answer calls and assist patients in the registration process (Call Center Setting).
  • Worked with Six Sigma team to develop new registration process for Medicare lab patients.
  • Assisted in increasing patient satisfaction scores by 10% by expediting registration process.
  • Developed mini training guides to better assist employees in registration process.
  • Trained staff on insurance and the registration process of a patient.
  • Assumed a lead role for registration process.
  • Developed, coordinated and initiated policies and procedures relevant to the hospitals registration process and staff.
  • Manage daily pre-registration and express registration process.
  • Created streamlined workflow for the registration process which resulted in decreased patient wait time and increased patient satisfaction.
  • Performed pre-registration process, obtained pre-certifications from insurance carriers, Applied ICD codes.

Show More

23. Patient Access Department

average Demand
Here's how Patient Access Department is used in Supervisor, Patient Access jobs:
  • Authored a customer service initiative within the Patient Access Department later initiated by hospital administration as an organization-wide customer service model.
  • Developed and implemented Disaster Procedures for the Patient Access Department.
  • Maintain in-depth knowledge of Patient Access department policies and procedures to ensure maximum utilization of facilities, resources and staffing.
  • Created worksheets, forms and other managerial tools to implement quality management activities throughout the Patient Access department.
  • Create new policies/procedures for Patient Access Department to follow and respond to any questions/concerns they might have.
  • Provide thorough supervision for day-to-day operations of the Patient Access Department in accordance with all set policies.
  • Resolve any patient issues that might arise and handle disciplinary issues within Patient Access Department.
  • Hired and trained office staff and oversaw daily activities of patient access departments and staff.
  • Oversee daily functions of the Patient Access Department, Service Representatives and Clinical Staff.
  • Supervised 23 people in the patient access department of central registration and scheduling.
  • Cross Covers for all areas of the Patient Access Department including Surgical Scheduler.
  • Provide leadership and support in all aspects of the Patient Access department.
  • Processed the payroll for the representatives in the Patient Access Department.
  • Present Oversee Patient Access Department 32 employees in daily operation.

Show More

24. Patient Accounts

average Demand
Here's how Patient Accounts is used in Supervisor, Patient Access jobs:
  • Performed Quality Assurance on all patient accounts to ensure accuracy of demographic and insurance information.
  • Edited and updated disaster patient accounts to rapidly identify patients for treatment.
  • Review patient accounts for bad debt and collections/ co pays, using IBIP and Virtual Cashier.
  • Review and audit patient accounts to make sure the clerks were performing their job correctly.
  • Posted third party payer payments and adjustments to patient accounts and prepared daily deposit.
  • Checked patient accounts for registration and insurance errors, and corrected any errors.
  • Led/coordinated weekly high-risk meeting for patient accounts in excess of $50K.
  • Work closely with Patient Accounts to resolve billing issues.
  • Developed the pre-registration flow sheet which summarized activity on anticipated in-patient and out-patient accounts.
  • Collected Co pay from the patients as needed Interview Patients to establish patient accounts Obtain necessary signatures for consent.

Show More

25. Disciplinary Actions

average Demand
Here's how Disciplinary Actions is used in Supervisor, Patient Access jobs:
  • Trained and evaluated performance of assigned personnel, recommended merit increases, promotions, and disciplinary actions.
  • Evaluated performance and made recommendations for personnel action such as merit increases and disciplinary actions.
  • Assisted management with the performance management process while making recommendations for progressive disciplinary actions.
  • Enforced disciplinary actions when necessary.
  • Hired, evaluated staff for compensation, disciplinary actions up to and including terminations.
  • Addressed and conducted disciplinary actions as needed and kept reports for HR department.
  • Monitor attendance and any other disciplinary actions necessary for 15 FTE's.
  • Perform staff hiring, disciplinary actions and evaluations.
  • Maintained employee files, disciplinary actions, payroll, schedules and vacation time 4.

Show More

26. Hippa

average Demand
Here's how Hippa is used in Supervisor, Patient Access jobs:
  • Provided outstanding client service and professional HIPPA regulation and JCAHO requirements; while maintaining HCHD's Service First guiding principles.
  • Entered medical, personal, and financial data in the patients chart while maintaining HIPPA regulations.
  • Monitor employees to ensure work is being done correctly and HIPPAA laws are being followed.
  • Trained all staff on JCAHO and HIPPA regulations and compliance.
  • Maintained departmental staff knowledge of HIPPA compliance was met.
  • Obtain HIPPA and consent forms from patient.
  • Adhere to EMTALA, HIPPA laws, and all corporate policies.
  • Identified error trends and provided training to staff when required.Ensured departmental compliance with HIPPA, PHI, and EMTALA guidelines.
  • Ensured departmental compliance with HIPPA, PHI, andEMTALA guidelines.

Show More

27. Radiology

average Demand
Here's how Radiology is used in Supervisor, Patient Access jobs:
  • Provided preparatory kits and instructions to Radiology patients for scheduled services.
  • Register patients for Blood draws/ER visits/radiology.
  • Managed team of 17 of professionals in the areas of Psychology, Therapy Services, Radiology, Neurosurgery and Neurology.
  • Maintain staffing schedule for Emergency Room, Radiology, Cardiac, Women's Center, and Inpatient/Outpatient Registration.
  • Managed 26-31 employees in departments including Insurance Verification, Outpatient, Emergency, Surgery/Radiology scheduling and PBX.
  • Set up training material for Epic radiology order entry, registration and scheduling.
  • Coordinate Radiology and Surgery schedules to ensure accounts are worked the day before.
  • Served as the liaison between family members and the Radiology technicians.
  • Enter lab and radiology orders.
  • Recruited, conducted interviews, and hired new employees Created, executed, and maintained Radiology Scheduling Virtual Manual.
  • Manage a staff of 12 people that schedule multiple Radiology modalities across the University Hospitals Health System.
  • Coordinate training for all system employees that need IDXRAD and Allscripts for radiology purposes.

Show More

28. Hipaa

average Demand
Here's how Hipaa is used in Supervisor, Patient Access jobs:
  • Maintained scripting and service levels in accordance with insurance contracts and HIPAA regulations to ensure privacy of protected health information.
  • Serve and protect hospital community by adhering professional standards, hospital regulation and procedures, JCAHO and HIPAA Laws.
  • Adhere to regulations and policies set forth by JCAHO and HIPAA.
  • Assure that HIPAA requirements are followed when releasing patient information.
  • Educated employees to JACHO, HIPAA, and MSP.
  • Operated under HIPAA, CAP, CLIA guidelines.
  • Completed all required forms, consents and documents assuring compliance with HIPAA and EMTALA regulations.

Show More

29. Registration Areas

average Demand
Here's how Registration Areas is used in Supervisor, Patient Access jobs:
  • Served on many committees including the Data Standards Committee responsible for creating the standards for all registration areas within the hospital.
  • Support all positions, cross train to support all registration areas Completion of performance appraisals prior to due date.
  • Coordinate and supervise the daily operations of the Admission and Registration areas.
  • Oversee staff in all registration areas to ensure outstanding customer service.
  • Assisted with building employees scheduling for adult and children registration areas.
  • Support registration areas during times of high volume.

Show More

30. Direct Reports

low Demand
Here's how Direct Reports is used in Supervisor, Patient Access jobs:
  • Performed annual performance evaluations for approximately 11 direct reports on an annual basis.
  • Assist with the processing of payroll for direct reports, and maintain accurate attendance records for employees.
  • Lead teams with 40+ direct reports to coordinate support services for patients and Health Care Provider.
  • Lead department headcount realignment, developed training program, managed 6-18 direct reports.
  • Mentor and educate a team of direct reports including senior level employees.
  • Perform staff reviews and prepare performance documents for direct reports.
  • Assist with processing payroll direct reports and maintain attendance records.
  • Fielded questions from direct reports and branch employees.
  • Provided guidance and support to direct reports.
  • Conduct regular performance reviews with direct reports.

Show More

31. Daily Activities

low Demand
Here's how Daily Activities is used in Supervisor, Patient Access jobs:
  • Organized and monitored the daily activities of the emergency department registration staff.
  • Facilitated and organized daily activities with patients.
  • Oversee the daily activities of the registration area to insure department standards are met.
  • Oversee daily activities of all departments to ensure standards are being met.
  • Research, assembles and organizes data to compile daily activities statistics and mandated progress reports.
  • Supervised 30+ employees in the daily activities of hospital preadmission, registration and precertification.

Show More

32. Meditech

low Demand
Here's how Meditech is used in Supervisor, Patient Access jobs:
  • Conducted MEDITECH training for all Admitting team members in preparation for go-live event.
  • Provided MEDITECH, Patient Accounting and ARTIVA support and training as needed.
  • Served as MEDITECH Admitting Super-User and Trainer during system transition and go-live.
  • Input patient demographics into Meditech application Insurance verification, Advise patients of their financial responsibilities
  • Trained and staff development with Meditech upgrades and certification program.
  • Team Lead for Registration conversion team from a paper medical chart to an electronic medical record (Meditech 6.0).
  • Team lead for large-scale Meditech EHR System Upgrade, including complete rebuild of the Registration, CWS and Authorization modules.
  • Trained other departments how to use the scanning module in the Meditech system.
  • Maintain Resource and Appointment Type Meditech Dictionaries and assist with Provider Dictionary.
  • Provided core support for successful transition to upgraded system, Meditech 6.0.
  • Researched Hospice providers to be entered into Meditech for Medicare billing.
  • Assisted with the hospital transition from Meditech to Epic.
  • Input all information in Meditech System.
  • Input direct admits into Meditech.
  • Use of Infinity, Meditech, Coresource, and other company specific software.

Show More

33. Business Office

low Demand
Here's how Business Office is used in Supervisor, Patient Access jobs:
  • Prepared department schedules to ensure there was coverage in the five areas of the Business Office.
  • Worked closely with the Business Office Director to assure accuracy and collections met corporate standards.
  • Supervised business office, data entry, coding and reception with oversight of fifteen staff.
  • Worked with our Business Office and patient's regarding billing and account questions/complaints.
  • Account Analyst * Learned all aspects of Patient Access and Business Office.
  • Maintained close personal contact with the Business Office.
  • Worked in business office checking in/out patients.
  • Provided statistical reports as requested by administration or Business Office Manager in a timely manner.
  • Worked directly with Business Office Manger to ensure accurate front-end transactions in order to aid claim-billing objectives.
  • Worked 18 months in Business Office as clerk on the Pre-cert Team.
  • Verify insurance, obtain recertification, and schedule appointments -Verify daily work and communicate information to business office - Post payments

Show More

34. Hospital Staff

low Demand
Here's how Hospital Staff is used in Supervisor, Patient Access jobs:
  • Work in an effective and professional manner with all Physicians and hospital staff, as well as patients and their families.
  • Maintained a working relationship with other hospital staff department to ensure patients were processed timely or to resolved matters.
  • Assisted in creating hospital wide policies and procedures to be used by both physician office and hospital staff.
  • Conduct quality assurance surveys of hospital staff, nurses, patients, etc.
  • Worked well with all surgeons, offices and hospital staff.
  • Serve as a liaison between physicians and the hospital staff.

Show More

35. Ancillary Departments

low Demand
Here's how Ancillary Departments is used in Supervisor, Patient Access jobs:
  • Communicate to clinical staff, service sites and ancillary departments as needed if referrals/authorizations are denied.
  • Conducted interviews for all ancillary departments.
  • Work closely and professionally with administration, nursing, and ancillary departments to develop processes, policies and procedures.
  • Maintain communications between Patient Registration staff, Ancillary Departments, Administration, and Patient Fiscal Billing Services.
  • Worked very closely with all the ancillary departments in the hospital and had daily patient/visitor interaction.
  • Work closely with nursing and ancillary departments to ensure quality of care and services are delivered.
  • Answer phones and interact with ancillary departments, physicians, family members and the public.
  • Work closely and professionally with Nursing and ancillary departments in an effort to maintain teamwork.
  • Continue to work with ancillary departments to ensure processes in place are value added.
  • Worked closely with ancillary departments to develop new processes for new hospital.

Show More

36. Hospital Policies

low Demand
Here's how Hospital Policies is used in Supervisor, Patient Access jobs:
  • Work in compliance with hospital policies and procedures and adhere to government regulations
  • Assist in staff training, education and compliance with hospital policies.
  • Implemented and enforced the department and hospital policies and procedures.
  • Instruct new hire personnel on hospital policies and procedures.
  • Scheduled appointments and provided information regarding enrollment eligibility; hospital policies, procedures to patients, family members and staff.
  • Interviewed patients to gather demographic information, explain hospital policies, financial responsibilities, hospital privacy information and patient rights.

Show More

37. Clinical Staff

low Demand
Here's how Clinical Staff is used in Supervisor, Patient Access jobs:
  • Consulted with patients on current visit schedules and transferring the calls to clinical staff for any reports and or medical questions.
  • Maintained open communication and positive relationships between all front and clinical staff, as well as working directly with 18 physicians.
  • Serve as a liaison between the clinical staff and health information management department to ensure chart availability for patient visits.
  • Developed and built relationships with the clinical staff and revenue cycle personnel throughout the health system.
  • Work with department supervisors, managers and clinical staff to resolve patient issues.
  • Developed team approach with clinical staff, physicians, and nurse managers.
  • Obtain identification and consent for patient to be seen by clinical staff.
  • Train, orient, and educate clinical staff on departmental policies/procedures.
  • Serve as liaison between management, clinical staff and the patients.
  • Coordinated patients, clinical staff, Doctor's office.
  • Maintained open effective communication to direct reports, clinical staff and non-physician staff.
  • Acted as liasion between patient families and clinical staff.

Show More

38. Registration Department

low Demand
Here's how Registration Department is used in Supervisor, Patient Access jobs:
  • Re-engineered work processes and procedures to improve productivity and smooth functions within the registration department without contradicting union contract stipulations.
  • Oversee day-to-day operations of the Registration Department in accordance with hospital and departmental policies.
  • Supervised the Emergency Registration Department.
  • Supervised and monitored the day to day operations of the central scheduling and plaza registration departments.
  • Signed off on bi-weekly payroll and prepared work schedules for all Registration Department employees and locations.
  • Oversee the daily activities of the Registration department, this includes Emergency and Outpatient departments.
  • Supervised approximately 25 people for the Admitting, Outpatient and ER Registration departments.
  • Learned Soarian electronic record system and actively assisted registration departments as needed to build solid management relationship.
  • Supervised twenty four Patient Access Representatives in Emergency Registration Department.

Show More

39. Financial Statements

low Demand
Here's how Financial Statements is used in Supervisor, Patient Access jobs:
  • Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.
  • Prepared divisional and conference reports, invoices, financial statements, letters, case histories and medical records.
  • Prepare financial statements and billing.
  • Compiled data, analyzed/conducted audits, billing requirements, and annual financial statements for CMS and DHMH.
  • Manage and execute financial hardship projects Generate financial statements and reports detailing accounts receivable status Educate members on benefits and responsibilities.
  • Gather and analyze information from general ledger system for financial statements preparation.

Show More

40. Service Collections

low Demand
Here's how Service Collections is used in Supervisor, Patient Access jobs:
  • Pursued point-of-service collections for services rendered.
  • Prepared monthly statistical reports, graphs, and spreadsheets for point of service collections and registration quality assurance.
  • Introduced point of service collections that achieved 150% of goals for six months in a row.
  • Increase Point of Service collections for Emergency Co-pays from 11% to 67%.
  • Implemented new process flows to increase patient throughput and point of service collections.
  • Increased patient point of service collections within the hospital organization.
  • Tracked point of service collections.
  • Meet all departmental goals for point of service collections, registration, pre-registration, and centralized scheduling.
  • Monitor Point of Service collections Assistance in monitoring of bad debt for two facilities Performs 30/60/90 and yearly evaluations.

Show More

41. POS

low Demand
Here's how POS is used in Supervisor, Patient Access jobs:
  • Take payments from patients Verify patient insurance, update information*Responsible for another position as a dental assistant at same facility.
  • Monitored and reviewed spreadsheets to ensure timeshare clinic room assignments reflected accurately for billing purposes.
  • Create positive work environment by participating in team building meetings to motivate positive individual performance.
  • Provided formal and informal positive reinforcement to staff for consistently outstanding job performance.
  • Conducted annual competency evaluations and implemented testing evaluations for position level promotions.
  • Facilitate a positive work environment which supports staff and encourages professional growth.
  • Implemented plans to promoted positive relationships with patients and community programs.
  • Managed hospital accounts receivable and patient account posting operations.
  • Portrayed a positive image for hospital and Registration Department.
  • Composed productivity and collection reports for manager.
  • Developed Skills testing for positional advancement.
  • Deliver cash deposit to security.
  • Trained, hired and supported employees to achieve a positive working environment for employees to provide customers with exceptional customer service.
  • Provide assistance and guidance in the processing of problem admissions ensuring compliance with hospital policy and promotion of positive guest relations.
  • Identify, and develop staff for future leadership roles, including mentoring staff for Lead positions, and Supervisor positions.
  • Worked with outside departments and all levels of management to ensure positive patient flow resulting from Patient Access involvement.
  • Trained new employees on Medicaid, Medicare, Third Party Payers, Point of Service collections, payment posting.
  • Performed daily cash fund reconciliation, point of service payment collections, deposit validation and daily/monthly cash audits reports.
  • Increased POS Collections in Emergency Registration with a Hospital's record of 1 million during the fiscal year.
  • Maintained PeopleSoft, HR system by posting new position, updating changes, and tracking applicant information.

Show More

42. PTO

low Demand
Here's how PTO is used in Supervisor, Patient Access jobs:
  • Interview and selection for Patient Access Specialist, On boarding for new employees and facilitate training and preceptor matching.
  • Ensured compliance with the regulatory guidelines, Updated employee schedule and approved PTO based on facility requirements.
  • Served as the preceptor for new hires and continually provide coaching support for Patient Access Representatives.
  • Conduct patient interviews and document information such as age, insurance coverage, and symptoms.
  • Cover shifts for outlying facilities when either PTO is taken or employees call out.
  • Created bi-weekly schedule for staff, approved PTO's & vacation requests.
  • Staff scheduling, PTO tracking, and timecard processing.
  • Process and approve employee's timecard/PTO via Kronos system.

Show More

43. Patient Demographics

low Demand
Here's how Patient Demographics is used in Supervisor, Patient Access jobs:
  • Obtained patient demographics to complete Emergency, Scheduled and Unscheduled registrations for a Critical Access Hospital.
  • Obtained accurate patient demographics and billing information.
  • Gather patient demographics and insurance information.
  • Verify all components of information in an accurate and timely manner prior to arrival concerning family members and updated patient demographics.
  • Obtained patient demographics, insurance, Gold Card eligibility, and financial responsibility information in order to complete accurate registration.
  • Obtain and verify patient demographics, clinical data/orders, financial and insurance information Interprets and documents financial information i.e.

Show More

44. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Supervisor, Patient Access jobs:
  • Supervised the day-to-day operations to ensure accurate and timely processing of claims.
  • Maintained day-to-day operations and assisted staffing when necessary.
  • Provide support and supervision for the day-to-day operations of the Admissions and Department of Emergency Medicine Registrars.
  • Provided through supervision for day-to-day operations of the department in accordance with set policies and guidelines.
  • CAP and NYS inspection procedures, training for all new employees including assessment, implementation, facilitation and tracking day-to-day operations.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.

Show More

45. Monthly Reports

low Demand
Here's how Monthly Reports is used in Supervisor, Patient Access jobs:
  • Provide daily and monthly reports for executive management.
  • Compile, analyze, and present monthly reports to management.
  • Managed monthly department budget and monthly reports Implemented key process improvement and incentives
  • Monitored calculated census daily for the hospital and sent monthly reports to Indian Health Services.
  • Processed monthly reports for department performance.
  • Compose and prepare correspondence, monthly reports for my immediate chain of command.

Show More

46. Corrective Action

low Demand
Here's how Corrective Action is used in Supervisor, Patient Access jobs:
  • Provided annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
  • Resolved patient complaints by identifying problems and coordinating appropriate corrective action.
  • Handle employee corrective action documentation.
  • Follow up on customer complaints and issues; ensure problem resolution and corrective action for long term solution.
  • Handled physician complaints and other department complaints with follow-up corrective action and developmental plans to decrease issues.
  • Input performance evaluation and corrective actions and assist with orientation and development of new employees.
  • Interview job applicants; assist with employee performance evaluations, corrective actions and action plans.
  • Identified problems and provided a corrective action plan.
  • Participate in employee coaching, corrective actions, and terminations Develop and create policy and procedures for the department.

Show More

47. Cerner

low Demand
Here's how Cerner is used in Supervisor, Patient Access jobs:
  • Maintained detailed knowledge of hospital computer system, Cerner Laboratory system, and Healthworks system in order to expedite specimen processing.
  • Train new registrars on multiple systems including MS4, Cerner, MediAnalytics, EDM and Salucro.
  • Work with Cerner IT Healthcare program on a daily basis.
  • Proved software expertise support for Healthquest, McKesson, Biometric- Palm Scanning and Cerner.
  • Input patient information into CERNER database while ensuring all information is accurate.
  • Entered registration through CERNER system for downtime procedures.

Show More

48. Phone Calls

low Demand
Here's how Phone Calls is used in Supervisor, Patient Access jobs:
  • Verified medical and pharmacy benefits via telephone calls, passport verification system and various other verification methods.
  • Answer phone calls that come into or transferred into the ER.
  • Answer a minimum of fifty incoming phone calls per day.
  • Ranked above average for phone calls answered in a day.
  • Place a minimum of outbound phone calls per day.
  • Make phone calls to client's to retrieve patient/ specimen information Other duties, as assigned by supervisor.
  • Receive and make phone calls in a professional manner to provide patrons with the Island Hospital promise.

Show More

49. Medical Staff

low Demand
Here's how Medical Staff is used in Supervisor, Patient Access jobs:
  • Work very closely with all medical staff resolving problems, or creating new solutions for excellent patient care.
  • Administer and manage the reimbursements for Faculty and Medical staff for Departmental expenses i.e.
  • Interpreted for the medical staff and translated doctor's instructions for the patients.
  • Maintained good communication between department heads, medical staff, and governing boards.
  • Educate patients on the rights and assist medical staff when needed.
  • Communicate changes with medical staff.
  • Worked closely with medical staff in the ER Registration are to provide safe and quality patient care.

Show More

50. PBX

low Demand
Here's how PBX is used in Supervisor, Patient Access jobs:
  • Provided direct supervision to Registration and PBX staff * Conducted performance evaluations and appraisals.
  • Managed over 20 direct reports in ER, Outpatient, PBX, Scheduling, Insurance Verification and Quality Assurance.
  • Work Hospital Policy Report, PBX Report, Hospital Error Report, NP Report, and Missing Order Reports.
  • Manage staff of 24 Patient Registrars and 10 PBX Operators.
  • Led team of 64 employees in admissions, insurance verification, registration, emergency center, cashier, and PBX operations.

Show More

20 Most Common Skill for a Supervisor, Patient Access

Patient Access Staff11.4%
Insurance Companies10.6%
Financial Counselors9%
Emergency Room8.7%
Patient Care8.2%
Customer Service7.9%
Patient Registration6.1%
Patient Access Supervisor6%

Typical Skill-Sets Required For A Supervisor, Patient Access

RankSkillPercentage of ResumesPercentage
1
1
Patient Access Staff
Patient Access Staff
8.6%
8.6%
2
2
Insurance Companies
Insurance Companies
8%
8%
3
3
Financial Counselors
Financial Counselors
6.8%
6.8%
4
4
Emergency Room
Emergency Room
6.6%
6.6%
5
5
Patient Care
Patient Care
6.2%
6.2%
6
6
Customer Service
Customer Service
6%
6%
7
7
Patient Registration
Patient Registration
4.6%
4.6%
8
8
Patient Access Supervisor
Patient Access Supervisor
4.5%
4.5%
9
9
Staff Members
Staff Members
3.9%
3.9%
10
10
Department Policies
Department Policies
2.5%
2.5%
11
11
Performance Reviews
Performance Reviews
2.3%
2.3%
12
12
Daily Operations
Daily Operations
2.2%
2.2%
13
13
Medical Records
Medical Records
2.2%
2.2%
14
14
Surgery
Surgery
2%
2%
15
15
Revenue Cycle
Revenue Cycle
1.6%
1.6%
16
16
Data Entry
Data Entry
1.6%
1.6%
17
17
Process Improvement
Process Improvement
1.5%
1.5%
18
18
QA
QA
1.5%
1.5%
19
19
Ensure Compliance
Ensure Compliance
1.4%
1.4%
20
20
Kronos
Kronos
1.4%
1.4%
21
21
Medicaid
Medicaid
1.3%
1.3%
22
22
Registration Process
Registration Process
1.3%
1.3%
23
23
Patient Access Department
Patient Access Department
1.2%
1.2%
24
24
Patient Accounts
Patient Accounts
1.2%
1.2%
25
25
Disciplinary Actions
Disciplinary Actions
1.1%
1.1%
26
26
Hippa
Hippa
1.1%
1.1%
27
27
Radiology
Radiology
1.1%
1.1%
28
28
Hipaa
Hipaa
1%
1%
29
29
Registration Areas
Registration Areas
1%
1%
30
30
Direct Reports
Direct Reports
0.9%
0.9%
31
31
Daily Activities
Daily Activities
0.9%
0.9%
32
32
Meditech
Meditech
0.9%
0.9%
33
33
Business Office
Business Office
0.8%
0.8%
34
34
Hospital Staff
Hospital Staff
0.8%
0.8%
35
35
Ancillary Departments
Ancillary Departments
0.8%
0.8%
36
36
Hospital Policies
Hospital Policies
0.7%
0.7%
37
37
Clinical Staff
Clinical Staff
0.7%
0.7%
38
38
Registration Department
Registration Department
0.7%
0.7%
39
39
Financial Statements
Financial Statements
0.7%
0.7%
40
40
Service Collections
Service Collections
0.7%
0.7%
41
41
POS
POS
0.7%
0.7%
42
42
PTO
PTO
0.6%
0.6%
43
43
Patient Demographics
Patient Demographics
0.6%
0.6%
44
44
Day-To-Day Operations
Day-To-Day Operations
0.6%
0.6%
45
45
Monthly Reports
Monthly Reports
0.6%
0.6%
46
46
Corrective Action
Corrective Action
0.6%
0.6%
47
47
Cerner
Cerner
0.6%
0.6%
48
48
Phone Calls
Phone Calls
0.6%
0.6%
49
49
Medical Staff
Medical Staff
0.6%
0.6%
50
50
PBX
PBX
0.5%
0.5%

20,192 Supervisor, Patient Access Jobs

Where do you want to work?