Supervisor jobs in Surprise, AZ

Job Title: MEP Construction Lead (Mission Critical) Industry: Data Centers, High-Tech, and Mission-Critical Construction About the Role Are you a skilled Construction Project Manager with a passion for leading complex, high-stakes projects? Our client, a nationally recognized leader in mission-critical construction, is seeking an experienced Mission Critical MEP Construction Lead to drive the successful execution of data center and mission-critical facility projects. Be part of a pioneering organization that sets the standard for exceptional infrastructure solutions, driven by a passion for creativity, accuracy, and outstanding results. As a key leader, you will oversee the planning, execution, and completion of large-scale construction projects, ensuring they are delivered on time, within budget, and exceeding client expectations. Partner with industry experts, vendors, and stakeholders to streamline processes, elevate performance, and deliver exceptional outcomes across all stages of project development What You'll Do Lead the planning, budgeting, and execution of high-tech and mission-critical construction projects. Develop and maintain project schedules, milestones, and financial forecasts. Work closely with subcontractors, vendors, and site teams to ensure seamless project execution. Oversee procurement of materials and equipment, ensuring alignment with budget and timeline constraints. Champion a culture of zero-harm and operational excellence, ensuring seamless adherence to regulatory requirements and industry best practices Review blueprints, technical documents, and regulatory requirements to maintain project integrity. Proactively identify risks and develop mitigation strategies to keep projects on track. Foster strong relationships with clients, architects, and engineers, ensuring a collaborative approach to project success. Lead project meetings, provide updates, and ensure clear communication among all stakeholders. Manage the project close-out process, ensuring successful handover and documentation completion. What You Bring 4+ years of project management experience in mission-critical or data center construction. Minimum qualification: a four-year degree in a relevant discipline such as Building Sciences, Structural Engineering, or a comparable field of study (or commensurate industry experience) Strong expertise in project scheduling, estimating, and contract negotiation. In-depth knowledge of construction processes, building codes, and safety regulations. Proficiency in construction management software and tools. Ability to lead cross-functional teams and drive results in high-pressure environments. Proven ability to articulate complex ideas, navigate complex challenges, and foster collaborative relationships through effective interpersonal and diplomatic skills. Willingness to travel to project sites as required. Why Join Us? Be part of a top-tier construction firm specializing in mission-critical infrastructure. Competitive compensation package including base salary, performance-based bonuses, and comprehensive benefits. Work with a dynamic team in a fast-growing, high-tech sector. Opportunity to contribute to cutting-edge projects that support global innovation. Professional development and career advancement opportunities in an industry-leading organization. If you are a driven construction leader looking for a role where you can make an impact, we want to hear from you. Apply today to learn more about this confidential opportunity! About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Production Supervisor - 2nd Shift (2 pm - 10 pm) Do you have a passion for leading others and delivering on production goals? Join Polyglass in a key role where your efforts will drive production improvements and allow your skills to benefit our production team members! What You Get to Do: Effectively partner with Management team to ensure production line is operating at optimal levels and production goals are being met and exceeded Develop, coach and guide a team of production operators on the line. Resolve team member issues pro-actively and effectively through communication, support, training and empathy. Ensure safety of all team members as top priority. Drive quality through implementing consistent best practices and process improvement initiatives and ensuring all products meet or exceed quality standards Lead and participate in production meetings to identify and resolve issues, suggest improvements and share status of production line Drive productive schedules of workforce to reduce or eliminate downtime by effective scheduling, and managing the schedules to avoid burnout and ensure consistent production output The Skills and Background You Bring to Polyglass: 3+ years' experience in a manufacturing environment similar to Polyglass 1+ years' experience supervising production crews Ability to commit to designated shift and be available via phone 24/7 for urgent production issues Who we are: Polyglass is values-driven organization based on family, quality and innovation. We offer so much to our team members and many choose to continue their careers at Polyglass for many years - even decades! We are a true innovator and leader in roofing solutions. Polyglass started 50 years ago in Italy. Nearly 35 years ago, we brought the business to the US and the business has grown to 6 offices producing our leading products all across the US. Pay and Benefits without peer in the industry! In addition to very competitive pay, our benefits are unmatched in our industry and include features that are not available at other local employers. These include: A FREE health-plan option for employees or premium costs far below industry averages, 401(k) plans with a company match at 6% - far more free money than most plans in the market, Tuition Reimbursement. Earn a degree with up to 100% reimbursement on tuition! Other benefits include paid time off, paid holidays, dental and vision plans, gym membership reimbursement and more! “Polyglass is a great company to work for, especially if you enjoy hands-on work and being part of a strong team. During my time there, I appreciated how organized and professional the work environment was.” Take a peek behind the cultural curtain at Polyglass! Life at Polyglass

At Valleywise Health, our Clinical Nurse Supervisors are more than managers#they are leaders, mentors, and advocates for both patients and staff. Under the direction of the Nurse Manager, you#ll take an active role in shaping patient care while fostering professional growth within your team. # What You#ll Do: Lead and support your unit by supervising daily operations, assessing needs, and coordinating resources to deliver exceptional care. Plan, facilitate, and evaluate patient care, ensuring it is comprehensive and tailored to all stages of life. Act as a mentor and resource, guiding staff development and promoting a culture of learning and collaboration. Demonstrate professional skills and behaviors that drive cost-effective, meaningful healthcare for a diverse patient population. Align unit practices with organizational goals, driving quality outcomes and continuous improvement. Serve as a role model for clinical excellence and leadership, inspiring your team to reach their highest potential. If you#re a dynamic nursing professional ready to lead with compassion and innovation, join us and help shape the future of patient care at Valleywise Health. # Hourly Pay Range: $41.56 - $61.30 # Qualifications Education: Prefer a bachelor#s degree or higher in Nursing. Experience: Must have a minimum of two (2) years of clinical experience relevant to the patient populations and/or scope of practice. Demonstrated leadership ability is a plus. Certification/Licensure: Must possess a current, valid AZ RN license, a temporary AZ RN license, or a#valid compact RN licensure for the current state of practice. Must be in good standing with the issuing Board of Nursing. Requires a BLS card obtained through an American Heart Association (AHA) training center upon hire. CNOR certification is preferred. Must obtain ACLS within ninety (90) days of hire or transfer. Knowledge, Skills, and Abilities: Requires the ability to read, write, and speak effectively in English. Knowledge of basic computer skills is preferred. Requires effective communication skills. The ability to work with culturally diverse people is a must. Bilingual is preferred. #NUR At Valleywise Health, our Clinical Nurse Supervisors are more than managers-they are leaders, mentors, and advocates for both patients and staff. Under the direction of the Nurse Manager, you'll take an active role in shaping patient care while fostering professional growth within your team. What You'll Do: * Lead and support your unit by supervising daily operations, assessing needs, and coordinating resources to deliver exceptional care. * Plan, facilitate, and evaluate patient care, ensuring it is comprehensive and tailored to all stages of life. * Act as a mentor and resource, guiding staff development and promoting a culture of learning and collaboration. * Demonstrate professional skills and behaviors that drive cost-effective, meaningful healthcare for a diverse patient population. * Align unit practices with organizational goals, driving quality outcomes and continuous improvement. * Serve as a role model for clinical excellence and leadership, inspiring your team to reach their highest potential. If you're a dynamic nursing professional ready to lead with compassion and innovation, join us and help shape the future of patient care at Valleywise Health. Hourly Pay Range: $41.56 - $61.30 Qualifications Education: * Prefer a bachelor's degree or higher in Nursing. Experience: * Must have a minimum of two (2) years of clinical experience relevant to the patient populations and/or scope of practice. * Demonstrated leadership ability is a plus. Certification/Licensure: * Must possess a current, valid AZ RN license, a temporary AZ RN license, or a valid compact RN licensure for the current state of practice. * Must be in good standing with the issuing Board of Nursing. * Requires a BLS card obtained through an American Heart Association (AHA) training center upon hire. * CNOR certification is preferred. Must obtain ACLS within ninety (90) days of hire or transfer. Knowledge, Skills, and Abilities: * Requires the ability to read, write, and speak effectively in English. * Knowledge of basic computer skills is preferred. * Requires effective communication skills. * The ability to work with culturally diverse people is a must. * Bilingual is preferred. #NUR

Hybrid In-Office Preferred: 2x days per week in Scottsdale HQ (Fri and Mon) Schedule: Friday-Monday, 7:00 AM-5:00 PM MST The Weekend Operations Lead is responsible for ensuring smooth operations and successful execution for all Emerge shipments picking up, delivering, or in transit over the Weekend. This role manages offshore operations teams, owns all weekend communication with carriers and customers, and makes real-time decisions to ensure flawless service. The ideal candidate is decisive, organized, and capable of independently running high-volume operations during critical coverage windows when weekday teams are offline. Key Responsibilities * Offshore Team Leadership & Performance Management * Conduct daily check-ins with offshore operations teams, to ensure the team is aligned to priorities, coverage, and daily workload. * Manage offshore coverage schedule, bandwidth and resource allocation. * Monitor productivity, accuracy, and SLA compliance; coach and course-correct in real time. * Decision-Making & Problem Resolution * Act as the primary decision-maker for weekend operations, including: * Managing Service risks - including bounces and recoveries, appointment re-scheduling and rolling of shipments * Approving weekend pricing and rates * Identify and escalate only the highest-risk issues to weekday leadership with clear documentation. * Weekend Shipment Execution (Pickup → Delivery → In-Transit) * Own all active shipments over the weekend from pickup through delivery. * Responsible for providing tracking updates, accessorial management, escalation handling, and shipment rescheduling. * Proactively identify service risks and communicate solutions to internal teams and customers. * Own time-sensitive Expedited and White-Glove Dedicated freight, ensuring flawless execution for some of Emerge's most important and high-visibility customers. * Shared Inbox Management (Customer + Carrier) * Manage all weekend communication - phone and email, inbound and outbound, for both Customers and Carriers - vis shared inboxes in email tool Front. * Ensure all customer and carrier communication is timely, complete, and professionally handled. * Reduce Monday backlog by fully resolving weekend inbound volume. * Responsiveness is critical - this role is accountable for meeting all response-time SLAs across both individual and offshore team communication. * Weekend Load Booking & Coverage * Support regional Carrier Sales and Ops teams by booking loads picking up over the weekend or early Monday. * Expected to book 50-100 loads per month Success Metrics (KPIs) * Weekend Service Performance: OTP % // OTD % // Bounce % // GPS Tracking % * Communication SLA Adherence: Email Response Time // Phone Call Answer Rate * Decision Making: spot quoting, rate approvals, bounce & recovery, re-scheduling and rolling shipments * Offshore Rep Performance: activity/productivity, adherence to SLA's, tracking data entry accurate * Capacity Sourcing: Loads booked (Weekend & Monday PU's only) Required Skills & Experience * 2-4+ years in freight brokerage, carrier operations, transportation management, or similar. * Strong knowledge of TMS workflows, shipment lifecycle management, and time-sensitive operations. * Experience managing offshore or distributed teams (preferred). * Excellent judgment and comfort making operational decisions independently. * Strong written and verbal communication skills * Intermediate Skills using Excel or Google Sheets strongly preferred * Ability to work in a fast-paced environment with high accountability. * Weekend and non-standard schedule commitment required. Preferred Skills * Experience using Front (email), P44, Highway, Slack or Teams, and Data Visualization tools such as Sigma or Power BI. * Prior team lead, supervisor, or informal leadership experience. * Familiarity with Emerge's operating model, customers, and service expectations. * Ability to manage high-volume operational workflows with precision and urgency.

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the Role In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus. What You'll Do * Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals * Ability to enhance our working together platform by driving a high performing team through engagement of our employees * Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions * Embrace continuous improvement through agility, process development and positive change to identify best solutions * Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication Who You Are * Strong problem-solving, decision quality and implementation * Strong communication and interpersonal skills * Ability to build and sustain culture through the collaboration with team and/or business partners * Knowledge and understanding of work specific to distribution centers Benefits at Gap Inc. * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation

Onsite: Travel: 0% Join the Maverick Power Team! At Maverick Power, we don't just build power distribution solutions-we redefine industry standards. As one of the fastest-growing companies in the DFW area (2024) and the 2025 McKinney New Corporate Business Award winner, we are committed to innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us. If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: Competitive Salary + Bonus Potential! Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits! High-growth organization with advancement opportunities! Diverse, Collaborative, & Fun Work Environment! About the Role: The Control Wiring Lead is responsible for a wide range of skills including wire, assemble, fit, and mount sub-assemblies, components, and standard fixed assemblies in electrical control equipment. Perform assembly as required. Perform all assignments within acceptable quantity and perfect quality requirements in keeping within assigned functions. Monitors the quality of work performed by electricians and assures timely completion of assigned work. Trains electrical staff including on-the-spot coaching when identifying opportunities for improvement. Key Responsibilities: Ensuring that work is performed safely, and that proper use of PPE is adhered to in the area. Leads by example through 5S Methodology. Prepare work schedules and assign tasks accordingly. Assist supervisor in setting up the production line. Optimize the production line efficiency by monitoring productivity and quality. Identifying and resolving production line problems in a timely manner. Performing recordkeeping tasks, including inventory management and order tracking. Training and supervising new production line workers. Collaborating with other departments to ensure that orders are completed on time. Maintaining a fully operational, safe, and tidy work environment. Ensuring compliance with company policies and industry regulations. Performs other related duties as necessary or assigned. Qualifications: High school diploma or GED. Experience in a supervisory role preferred. Experience in electrical equipment manufacturing and assembly (panelboards / switchboards preferred) Experience wiring power meters and controls. Experience using various tools, including, Manual/electric/pneumatic tools, template/fixtures, hand carts, measuring and testing equipment, storage/packaging materials and prescribed safety equipment. Minimum of 3 years of experience with wiring in an industrial or manufacturing setting Experience with reading wiring schematics and point to point diagrams. Extensive knowledge of product specifications and production standards. In-depth knowledge of industry regulations. Proficiency in computers and office software. Superb leadership skills. Exceptional organizational and time management abilities. Strong interpersonal, communication, and collaboration skills. Excellent problem-solving techniques. Must be dependable and extremely trustworthy. Physical Requirements: Must be able to lift up to twenty-five pounds at times. Work Environment: May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. EEO/AAP Statement We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives. Responsibilities may include a combination of technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures on new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Responsibilities and Duties Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service. Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities. Manage and control key variable expense accounts, technical and administrative staff. Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System). Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant. Support the Regional Director/VP in key initiatives and projects. Recommendation for asset acquisition with appropriate justification Qualifications 1. Experience managing a technical service group at a company in a relevant or comparable industry. 2. At least 10 years' experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable. 3. At least 2 years' experience as a section lead or supervisor. 4. Excellent oral and written communication skills. 5. Knowledge of MS Office applications. 6. Ability to manage and motivate employees. Physical Demands Must be able to lift up to 45 lbs without assistance. Occasional standing and bending are required. Working Environment Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations. What We Offer Full-time Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. About Us: SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ********************** For the second year in a row, SIMCO has been named #1 on a list of "The Best Places to Work" in the Bay Area by the Silicon Valley Business Journal and San Francisco Business Times.

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world's most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit ***************** The Event Production Manager plays a critical role in the planning, coordination, and execution of large-scale events. This individual works closely with Senior Leadership and cross-functional teams to ensure that every event meets the highest standards across Print, Fabrication, and Technology divisions. The role requires a strong grasp of project tracking, cross-team collaboration, and operational excellence. By managing timelines, supporting coordination efforts, and maintaining clear communication across departments, the Event Production Manager ensures the seamless and successful delivery of complex, high-impact events. What You'll Do Project & Event Management: Project Planning & Execution: Ability to lead all phases of large-scale event execution, ensuring on-time, on-budget, and high-quality delivery. Strategic Planning: Skilled in developing comprehensive project plans with defined milestones, team roles, and aligned objectives. Event Operations Oversight: Expertise in managing on-site logistics, setup, and event flow for seamless attendee experiences. Leadership & Team Management Team Coordination: Ability to assign and manage work across various internal and external teams. Cross-Department Collaboration: Strong ability to unify efforts across departments such as Sales, Execution, Operations, and Finance. Process Optimization: Works closely with solution-oriented teams to streamline and integrate processes across the organization. Mentorship & Development: Fosters a culture of continuous learning and development within the team. Client & Stakeholder Management Client Satisfaction Focus: Ensures client expectations are exceeded through proactive management and communication. Stakeholder Collaboration: Develops key internal partnerships and aligns teams around shared objectives. Operational Excellence Health & Safety Compliance: Maintains rigorous safety, security, and compliance standards at events. Evaluation & Continuous Improvement: Leads post-event reviews to gather feedback and drive future enhancements. Operational Process Implementation: Implements procedures that support organizational efficiency and development. Travel & Field Work On-site Presence: Willing and able to travel extensively for site surveys, installations, client meetings, and event oversight. What We're Looking For Bachelor's degree (B.A.) or equivalent from a four-year college; or equivalent combination of education and experience 5 - 7 years of leadership experience in event management. 5 - 7 years in a managerial role with cross-functional project or program oversight, preferably within the print or related industry. 5 - 7 years of cross functional project and program management experience, preferably in the print industry 5 - 7 years of Technical Project Management experience Experience with Corebridge, Smartsheets and Prestige a plus Advanced computer skills in Excel and other MS programs as well as databases, production and installation software platforms. Required Skills and Abilities: Proven leadership in orchestrating sizeable event projects, with a keen sense for managing stakeholder interests. A balanced mastery of digital, technical, and project management skills, fostering an environment conducive to success. Advanced understanding of change management, adept at navigating project dynamics to secure optimal results. Exceptional communication abilities, influencing project narratives and decisions at all organizational levels. Experience in leading cross-functional teams and driving accountability within project scopes. Proficient in harmonizing multiple project timelines, showcasing superior time and project management competencies. Proficiency in a suite of project management tools (e.g., Jira, Confluence, MS Project) and the ability to translate data into actionable insights. Adaptability to various project delivery frameworks, with a strategic mindset toward achieving business goals. Capacity to discern and adapt to the nuances of different business environments and stakeholder needs. Commitment to flexibility and availability, accommodating the dynamic demands of the event production cycle. Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays. Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Discover your exciting role Our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exentec, you will be part of a global community of challenge seekers who are ambitious and passionate about innovation. Together, we will build on our company's long history and keep on leading the way to a better world. As the Manufacturing Supervisor (2nd Shift-3:30pm-2:00am), you will lead and optimize production activities within your designated area. You will drive team performance, implement Lean manufacturing principles, and actively contribute to production efficiency. Your focus will be on achieving production targets while maintaining high-quality standards through effective performance management. Explore your tasks and responsibilities * Leadership: Supervise a team of leads and employees to meet production goals. * Human Resources: Develop and maintain a productive workforce through recruitment, training, and motivation. * Performance Management: Conduct performance evaluations, provide feedback, and take disciplinary action when necessary. * Workplace Environment: Maintain a fair, productive, and team-oriented work environment. * Administrative Tasks: Track attendance, approve time off, review timecards, and answer and compose emails related to administrative matters. * Operational Excellence: Establish and enforce production and quality standards, ensure safety compliance, and continuously improve productivity. Show your expertise * Min 5 years of proven experience in production scheduling and team leadership. * Strong understanding of Lean manufacturing, continuous flow, and continuous quality improvement (CQI). * Demonstrated ability to provide effective performance feedback and coaching. * Intermediate proficiency in Microsoft Office. * Ability to interpret production schedules and work orders. * Ability to communicate clearly and effectively with others and to engage employees in decision-making * Experience in a high-volume production environment required. Physical Requirements * Standing and walking are a necessary part of the job * Occasionally lifting (up to 50 lbs. unassisted) What can you expect The work environment characteristics include periodic noise increases when in the Manufacturing facility, although the office environment is usually quiet and respectful. Safety glasses and other required safety protection should be worn when out in the manufacturing facility, which may vary depending on the area you are working/visiting. Non-Solicitation We are not currently accepting third-party agency candidates for this position. Any agency candidate submitted to any employee of Exyte or TFS may be contacted by Exyte or TFS without obligation to the third-party agency. Employment Sponsorship Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time. EEO Statement Exyte US, Inc. and its subsidiaries are proud to be an Equal Employment Opportunity employer that is committed to supporting an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex (e.g., pregnancy, childbirth and related medical conditions, sexual orientation, gender identity), national origin, disability, genetic information, protected veteran status, or any other protected characteristic as outlined by applicable federal, state, or local laws. Contact: You want to be part of the Exyte team? We look forward to receiving your application! For further questions and information, please do not hesitate to contact Clinton Crellin via E-Mail at ************************* Please note that we only consider applications submitted through our application portal. Applications sent via email will not be considered due to data protection regulations.

Service Supervisor BH Job ID: BH-3516 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Service Supervisor Location: Phoenix, AZ About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and the planet. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Summary Step into a fast-paced, customer-focused environment as our Service Supervisor in the compressed air commercial segment. You'll oversee the local service function across the full equipment life cycle while partnering with the sales team to drive business growth. A solutions-oriented leader, you'll guide your team in maintaining and repairing rotary screw and reciprocating air compressors, as well as compressed air system components. This role empowers you to think like an owner, taking charge of the Service P&L, making sound business decisions, and enabling your Customer Center to achieve performance goals while raising the bar in service excellence. At the core of this role is your ability to be an exceptional leader; someone who sees the big picture, hones in on the details, and elevates team performance. Take the next step in your career and lead a team where your decisions shape success and your leadership sets the standard. Responsibilities * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements * High school diploma or GED required with relevant work experience * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Core Competencies * Advanced customer service skills including conflict resolution, communication, negotiation, etc. * Leadership skills with the ability to inspire, develop, and hold teams accountable * Strong verbal and written communication skills * Solid operating knowledge of Microsoft office software and other basic computer usage. * Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Preferences: * Associate's or Bachelor's degree in engineering, engineering technology, business or equivalent related field Travel & Work Arrangements * This is an onsite position with travel and field work, and a Company Vehicle is provided. * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Goodyear area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities Leads and supervises people and assembly activities to achieve established production goals consistent with standards of Safety, Quality, Delivery and Cost. * Schedule: Monday - Thursday 1:45 PM - 11:45 PM * Plans daily operations, including balancing the assembly line manpower based on best utilization of skills, work flow, ergonomics, and quality processes. * Ensures the consistent use of safety devices and personal protective equipment (PPE) and maintains constant alert for hazardous conditions and practices. * Participates in and facilitates 6S activities in responsible areas; drives safety ideas and improvements. * Develop and train operators along with technician and engineer support to ensure quality job performance. Facilitates cross-training in multiple work stations to develop diverse work force. * Monitors and drives quality measures and implements continuous improvement efforts. * Key member of the Assembly Business Unit that collaborates and implements various projects focused on continuous improvement, cost reduction, productivity and efficiency. * Supervisor responsibilities consist of but not limited to: * Material planning * Manpower operations planning * Downtime report outs * Participation in leading continuous improvement projects * Facilitating and leading new product development trials * Participates in and coordinates programs related to employee communications, placement, training and development, orientation, quality, etc. * Promotes positive employee relations through daily, open, and direct communications. * Ensures conformance with Company policies, practices and work rules related to attendance, performance, etc. * Other duties as assigned. We value our employees by providing: * Competitive compensation based on skills * Industry leading health, dental, and vision plans * Generous 401 (K) savings and profit sharing * Education assistance and internal training programs * Electric vehicle charging * Maternity & paternity leave * Interested in learning more on our robust benefits package we offer? Click here! This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $22.00 to $25.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed. · Ensures a positive and impactful guest experience by delivering professional and courteous guest service. · Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions. · Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services. · Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services. Qualifications -Minimum of 2 years' previous hospitality and high volume dining experience required · Strong knowledge of food and wine · Basic knowledge of cost control measures and P&L's · Ability to problem solve and operate in a fast-paced environment · Ability to work flexible hours, including nights and weekends · Standing and walking for entire length of shift · Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting · Ability to lift up to 50 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Goodyear area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities Leads and supervises people and assembly activities to achieve established production goals consistent with standards of Safety, Quality, Delivery and Cost. Schedule: Monday - Thursday 1:45 PM - 11:45 PM Plans daily operations, including balancing the assembly line manpower based on best utilization of skills, work flow, ergonomics, and quality processes. Ensures the consistent use of safety devices and personal protective equipment (PPE) and maintains constant alert for hazardous conditions and practices. Participates in and facilitates 6S activities in responsible areas; drives safety ideas and improvements. Develop and train operators along with technician and engineer support to ensure quality job performance. Facilitates cross-training in multiple work stations to develop diverse work force. Monitors and drives quality measures and implements continuous improvement efforts. Key member of the Assembly Business Unit that collaborates and implements various projects focused on continuous improvement, cost reduction, productivity and efficiency. Supervisor responsibilities consist of but not limited to: Material planning Manpower operations planning Downtime report outs Participation in leading continuous improvement projects Facilitating and leading new product development trials Participates in and coordinates programs related to employee communications, placement, training and development, orientation, quality, etc. Promotes positive employee relations through daily, open, and direct communications. Ensures conformance with Company policies, practices and work rules related to attendance, performance, etc. Other duties as assigned. We value our employees by providing: Competitive compensation based on skills Industry leading health, dental, and vision plans Generous 401 (K) savings and profit sharing Education assistance and internal training programs Electric vehicle charging Maternity & paternity leave Interested in learning more on our robust benefits package we offer? Click here! This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

* Store Associate Leadership * This role serves to lead, manage, and mentor store associates, who are disadvantaged for myriad reasons including those with barriers to employment. The Supervisor, Retail Operations leads the critical functions of developing store associates to find and gain meaningful employment and to coordinate vocational rehabilitation counseling needs with Development Counseling Services. Success is determined by store associate outplacement, staffing, and maintaining operational excellence. * Store Operations * The Supervisor, Retail Operations leads operation functions training and development of store associates, store openings and closures, and performance management. Interfaces with public to drive customer satisfaction, sales, and lead successful interaction with store associates and customers. Associate stewardship: * Lead and supervise 12-25 store associates who may have a wide range of disabilities or other circumstances that are a barrier to achieving self-reliance. * Schedule and coordinate store associate plan of care with Development Counseling Services. * Implement behavior management techniques with associates to drive performance including de-escalation strategies. * Manage store associate training program including schedule, time management and soft skills. * Leads store associate team in areas including retail sales and merchandising, complex warehouse operations, and the logistics of a donation center. * Schedule and manage the balance of advanced skills training and operations for store associates. * Manage and coordinate vocational plan for each associate in concert with Development Counseling Services. * Maintain confidential database of current work and productivity behaviors for assigned associates. Ready-For-Work Program: * Instruct, monitor, and provide frequent feedback to store associates related to critical work standards including time and attendance, communication and leadership skills, honesty, reliability, and following instructions. * Provide weekly assessments of work behaviors and quarterly evaluations. * Drive improvements in behavior and productivity using data from observations. * Give crucial input to individual development plans for each associate. * Model all Ready for Work program work behaviors, i.e., attendance, punctuality, staying on task, work quality, work pace, etc. Store Operations: * Supervise retail store operations in various departments including merchandising, inventory, and donation processing. * Provide expertise with complex customer needs regarding policies, pricing, and donations. * Supervise logistics of the donation center including supplies, product flow, staffing, heavy equipment, and customer service. * Make immediate judgments regarding hazardous donations according to OSHA guidelines and store policies. * Oversee safety protocols and respond to incidents. * Manage point-of-sale (POS) operations including cash handling, Welfare vouchers, and processing deposits. * Supervises teams of cashiers in cash management to ensure internal controls compliance. * Partner with management to ensure compliance to store standards. People Management Responsibilities: * Will regularly supervise the work of store associates. * Will provide suggestions and recommendations as to hiring, firing, advancement, promotion, or any other change of status of employees under their supervision. Education * Bachelor's degree in business, education, social work, or related field. Or an equivalent level of education and experience. Experience * Three years' experience in training, education, or business settings including retail, warehouse, or customer service operations. Or, an equivalent level of education and experience. * Demonstrated experience in teaching, training, and/or supervision * Ability to regularly lift 50 pounds, walk, and stand for long periods of time. Able to bend, twist, and climb as needed. * Strong customer service experience and ability to interface successfully with diverse demographics of people. Demonstrated Skills and Abilities * Strong written and oral communication ability. * Ability to give clear and concise direction and follow through with delegated assignments * Hold direct reports accountable * See and implement solutions to challenges * Ability to lead and supervise team(s) of store associates who may have barriers to employment * Implement data-driven decisions and solutions. * Interface with technology including computers, MS Software, and PCS/Inventory systems. Role Complexities * Leading store associates successfully while managing store operations. * Responsible to achieve key performance indicators while managing constant store associate turnover. * Prioritize store associate vocational plan with Development Counseling Services while driving store operations. * Negotiate successfully with multiple layers of management to develop and mentor store associates and increase customer service efforts.

Duties and Responsibilities: Include the following; other duties may be assigned. Supervising and the coordination of work activities for machine shop team members. Interfaces with other departments in the organization to ensure customer deadlines are met. Develops, recommends and implements measures to improve production methods, equipment performances, and quality of product. Interviewing, hiring, and training of new employees. Analyzes and resolves work problems, or assists workers in solving work problems Maintains time and production records. Prioritizing work to ensure shop efficiency and productivity Shop floor Quality control. Promoting and maintaining a safe, clean working environment. Promoting and implementing 5S and Lean Manufacturing practices. Maintaining all shop equipment Ordering shop supplies as needed. Perform job performance evaluations and disciplinary action of workers. Performs analysis in determination of root causes for problems and defects and implements corrective actions. Participates in the determination of direction and philosophy for the company. Manage time cards and time off request (PTO) in company HRIS system. Education and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum five years' experience with CNC Equipment and programming software, preferably in an aerospace manufacturing environment. Two year degree in related field preferred or equivalent experience. Ability to read engineering drawings and blueprints. Understanding of tooling, programming, and set-up of CNC controlled Mills and Lathes. Ability to inspect work produced using micrometers, bore gauges, calipers, comparators and other measuring instruments to verify conformance to specifications. Proactive approach, adherence to quality and effective communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, percent, and to draw and interpret bar graphs Able to deal with problems involving several concrete variables in standardized situations. Excellent written and verbal communication skills. Experience with MS Office software. Forklift operator certified but not required Physical Demands: The physical demands described here are representative of those that must be met by an employee successfully perform essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee is regularly required to stand, use hands to finer, handle or feel. The employee is frequently required to reach with hands and arms, walk, sit, stoop, kneel, crouch, or crawl. The employee is occasionally exposed to fumes or airborne particles, toxic, or caustic chemicals. Must be able to lift, push or pull a minimum of 50lbs. Minimum vision requirements: near and far vision of 20/30 in both eyes corrected or uncorrected Manual dexterity to handle small delicate parts and hand held standard measuring equipment at the same time. Training Requirements Both on and off-site supervision and management training as defined by the company.

Job DescriptionThe Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Duties and Responsibilities: Include the following; other duties may be assigned. Supervising and the coordination of work activities for machine shop team members. Interfaces with other departments in the organization to ensure customer deadlines are met. Develops, recommends and implements measures to improve production methods, equipment performances, and quality of product. Interviewing, hiring, and training of new employees. Analyzes and resolves work problems, or assists workers in solving work problems Maintains time and production records. Prioritizing work to ensure shop efficiency and productivity Shop floor Quality control. Promoting and maintaining a safe, clean working environment. Promoting and implementing 5S and Lean Manufacturing practices. Maintaining all shop equipment Ordering shop supplies as needed. Perform job performance evaluations and disciplinary action of workers. Performs analysis in determination of root causes for problems and defects and implements corrective actions. Participates in the determination of direction and philosophy for the company. Manage time cards and time off request (PTO) in company HRIS system. Education and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum five years' experience with CNC Equipment and programming software, preferably in an aerospace manufacturing environment. Two year degree in related field preferred or equivalent experience. Ability to read engineering drawings and blueprints. Understanding of tooling, programming, and set-up of CNC controlled Mills and Lathes. Ability to inspect work produced using micrometers, bore gauges, calipers, comparators and other measuring instruments to verify conformance to specifications. Proactive approach, adherence to quality and effective communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, percent, and to draw and interpret bar graphs Able to deal with problems involving several concrete variables in standardized situations. Excellent written and verbal communication skills. Experience with MS Office software. Forklift operator certified but not required Physical Demands: The physical demands described here are representative of those that must be met by an employee successfully perform essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee is regularly required to stand, use hands to finer, handle or feel. The employee is frequently required to reach with hands and arms, walk, sit, stoop, kneel, crouch, or crawl. The employee is occasionally exposed to fumes or airborne particles, toxic, or caustic chemicals. Must be able to lift, push or pull a minimum of 50lbs. Minimum vision requirements: near and far vision of 20/30 in both eyes corrected or uncorrected Manual dexterity to handle small delicate parts and hand held standard measuring equipment at the same time. Training Requirements Both on and off-site supervision and management training as defined by the company.