Post job

Supervisor, technical support education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a supervisor, technical support. Supervisors, technical support usually study business, computer science, or computer information systems. 51% of supervisors, technical support hold a bachelor's degree, and 29% hold an associate degree. We analyzed 3,791 real supervisor, technical support resumes to see exactly what supervisor, technical support education sections show.

The most common colleges for supervisors, technical support are the University of Phoenix and the University of Phoenix.

There are also many online supervisor, technical support courses to help get the education required to be a supervisor, technical support.

There are certain supervisor, technical support certifications that you should consider. These supervisor, technical support certifications include Master Certified Electronics Technician (CETma) and Emergency Medical Technician (EMT).

What education do you need to become a supervisor, technical support?

What degree do you need to be a supervisor, technical support?

The most common degree for supervisors, technical support is bachelor's degree, with 51% of supervisors, technical support earning that degree. The second and third most common degree levels are associate degree degree at 29% and associate degree degree at 8%.
  • Bachelor's, 51%
  • Associate, 29%
  • High School Diploma, 8%
  • Master's, 6%
  • Other Degrees, 6%

What should I major in to become a supervisor, technical support?

You should major in business to become a supervisor, technical support. 25% of supervisors, technical support major in business. Other common majors for a supervisor, technical support include computer science and computer information systems.

Most common colleges for supervisors, technical support

Supervisors, technical support often get their degrees at University of Phoenix, DeVry University, and Strayer University. Here are the most common colleges for supervisors, technical support in the US based on their resumes.
Supervisor, technical support common collegePercentages
University of Phoenix27.65%
DeVry University18.43%
Strayer University7.51%
Utah Valley University3.07%
American InterContinental University3.07%

Best majors for supervisors, technical support

Best colleges for supervisors, technical support

The best colleges for supervisors, technical support are Stanford University, Northwestern University, and University of Pennsylvania.

A supervisor, technical support with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for supervisors, technical support. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become supervisors, technical support.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

7. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

8. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

9. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-state tuition

$50,530

Enrollment

4,571

20 best online courses for supervisors, technical support

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

3. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

4. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

5. Akamai Customer Consulting and Support

coursera

Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

6. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

7. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

8. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

9. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

10. Basic Computer Course - Windows 7/10 - IT & Desktop Support

udemy
4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

11. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

12. Active Directory & Group Policy Administration for IT Techs

udemy
4.5
(651)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

13. Certified Key Performance Indicators Professional (CKPIP)

udemy
4.2
(686)

Be a Certified KPI Professional by learning from KPI Mega Library best-selling author (All about Metrics & Measures)...

14. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

15. Technical Analysis: Trading Smart With Technical Analysis

udemy
4.9
(289)

Master Real-World Technical Analysis: Revolutionize Your Trading Game & Profit In Stocks, Forex & Crypto!...

16. Technical Writing: How to Write Software Documentation

udemy
4.4
(1,983)

Learn a proven strategy for writing software docu in Git Hub wiki based on the 12 main principles of technical writing!...

17. Technical Analysis: Profitable Stock Trading Setups (2023)

udemy
4.4
(578)

Technical Analysis: Mastering Volume Analysis & Profitable Stock Trading Patterns For Superior Financial Trading Results...

18. [Active Directory] Management using Windows PowerShell

udemy
4.5
(1,078)

[Power Shell] Simplified practical knowledge for automation & management of [Active Directory] using Windows Power Shell...

19. KPIs: Key Performance Indicators A-Z: Performance Management

udemy
4.4
(436)

The fundamentals of choosing, designing, implementing and presenting KPI Metrics and Dashboards in Business Operations...

20. Active Directory on Windows Server

udemy
4.6
(8,804)

Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...

Top 10 most affordable universities for supervisors, technical support

The most affordable schools for supervisors, technical support are California State University - Bakersfield, suny farmingdale, and brooklyn college of the city university of new york.

If the best universities for supervisors, technical support are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for supervisors, technical support.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

6. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

8. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

9. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-state tuition

$7,770

Cost of attendance

21,244

10. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

Top 10 hardest universities to get into for supervisors, technical support

The hardest universities for supervisors, technical support to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for supervisors, technical support are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for supervisors, technical support based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

7. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

8. Rensselaer Polytechnic Institute

Troy, NY • Private

Admissions rate

43%

SAT average

1,415

9. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

10. University of Rochester

Rochester, NY • Private

Admissions rate

29%

SAT average

1,422

Top 10 easy-to-apply-to universities for supervisors, technical support

The easiest schools for supervisors, technical support to get into are Oklahoma Wesleyan University, barry university, and nyack college.

Some schools are much easier to get into. If you want to start your career as a supervisor, technical support without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for supervisors, technical support.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

3. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

4. La Roche College

Pittsburgh, PA • Private

Admissions rate

99%

SAT average

1,008

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

7. Saint Martin's University

Lacey, WA • Private

Admissions rate

96%

SAT average

1,111

8. Cardinal Stritch University

Milwaukee, WI • Private

Admissions rate

71%

SAT average

1,035

9. Iona College

New Rochelle, NY • Private

Admissions rate

88%

SAT average

1,089

10. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

Average supervisor, technical support salary by education level

Supervisors, technical support with a Master's degree earn more than those without, at $105,500 annually. With a Doctorate degree, supervisors, technical support earn a median annual income of $100,504 compared to $91,134 for supervisors, technical support with an Bachelor's degree.
Supervisor, technical support education levelSupervisor, technical support salary
Master's Degree$105,500
High School Diploma or Less$81,217
Bachelor's Degree$91,134
Doctorate Degree$100,504
Some College/ Associate Degree$83,072

Supervisor, technical support education FAQs

Search for supervisor, technical support jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse computer and mathematical jobs