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  • Supervisor, Custodial Services- Part Time

    Wake Forest University 4.2company rating

    Supervisor job in Winston-Salem, NC

    External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary The Supervisor, Custodial Services, is responsible for the custodial staff and their daily activities. As a member of the team, the Supervisor, Custodial Services, will ensure the quality of work, professionalism, departmental concerns, time frames, work environment, and schedules meet the expectations of the department. *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Manages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services. Assist Managers' efforts in staffing, personnel management, and scheduling for operations. Assists the Manager of Custodial Services in counseling opportunities. Works with faculty, staff, and students who may be experiencing a housekeeping problem and reports the suggested corrective action to the Manager of Custodial Services. Observes and reports, through the work order system and management, any defects, deterioration, and wear and tear on the facilities. Counsels personnel on job-related matters and assists in preparing counseling reports and evaluations. Continuously improves efficiency of custodial operations at assigned buildings and adheres to budgets and timelines. Completes all required reports and forms, including monthly management reports, customer feedback forms, tracking forms, job requests, charts, inspection sheets, and action plans for continued routine and PM maintenance. Pursues training and development opportunities. Continuously strives to build knowledge and skills. Contributes to building a positive team spirit. Works as an essential employee as designated in the Facilities & Campus Services' Severe Weather Policy Trains personnel on proper procedures for various project work and rapid response issues with a strong focus on safety Required Education, Knowledge, Skills, Abilities: High school diploma or GED and two years of related experience and/or training; or equivalent combination of education and experience. Ability to read, analyze, and interpret general business periodicals, professional journals, and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Knowledge of carpet and floor maintenance techniques. Ability to communicate effectively in the English language sufficient to perform the duties of the position. Proficiency in computer use and relevant software including email, or ability to learn quickly. Ability to operate standard custodial and floor/carpet equipment. Understands and implements safety policies for chemical and equipment use. Ability to observe, assess, and record work, safety, and infection control standards. Ability to ensure the proper use of equipment, mixing of chemicals and observance of all safety rules and regulations. Is subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management. Ability to meet the requirements of the University's automobile insurance. Physical Requirements: Ability to do all of the following frequently: Climbing, stooping, kneeling, standing, lifting up to 25 pounds (occasionally up to 50 pounds), pushing, pulling, and grasping. Walking either within your respective areas or between areas on campus. Subject to both inside and outside environmental conditions including hazards. Preferred Education, Knowledge, Skills, Abilities: Experience in floor care processes of all types of floor care scenarios. Accountabilities: Responsible for own work. Supervises staff. May recommend personnel actions, including hiring and disciplinary actions. Additional Job Description Time Type Requirement Part time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.
    $50k-59k yearly est. Auto-Apply 35d ago
  • Portfolio Operations Lead, Indoor Retail

    Vontier

    Supervisor job in Greensboro, NC

    The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our factories, recommending and implementing FPP (80/20) behavior, and serves as a liaison between the General Management team and our various internal stakeholders (Operations, Finance, etc.). Responsibilities + Plant ParticipationRegularly participate in relevant factory meetings to keep the GM group informed of opportunities and concerns within the operational environment, enabling proactive problem-solving. + Lead the implementation of new product processes (such as operational lines or software introductions) that require support from the product group within operational facilities. + Facilitate monthly and quarterly SPR reviews, including Gate Reviews and Red Program Reviews. + Oversee the PI process and prioritize accordingly. + Manage Commercial and New Product Development milestones.Financial Management + Prepare regular financial and operational reviews for weekly management discussions to ensure teams remain on track. + Monitor trends and benchmarks critical to achieving top- and bottom-line performance for the P&L. + Drive FPP Simplification Input to Platform Roadmap and Lifecycle + Simplify and prioritize programs in alignment with profit & loss (P&L) investment expectations across the solution stack and regions. + Enable rapid decision-making and empower teams to propose solutions and escalate risks. + Collaborate with Product Managers to drive mid- and long-term growth of respective products through Marketing-Led Opportunities (MLOs).Governance & Decision-Making + Manage review agendas, driving decisions and follow-up actions. + Deploy Vontier Business System tools to enhance portfolio strategy execution.Team Enablement + Coach teams on gate criteria and review readiness. + Promote transparency, accountability, and cross-functional collaboration.M&A and Partner Technologies + Support commercialization of products. + Manage deal desk processes. + Who You Are (Qualifications) Required Skills / Qualifications / Certifications / Tech StackEssential + 6+ years proven experience in portfolio management, product strategy, or business operations. + 5+ years strong leadership and facilitation skills across cross-functional teams. + Demonstrated understanding of Product Improvement, Lifecycle management, Daily Management and Process Improvement frameworks for integrated solutions. + Ability to manage complex investment decisions and resource trade-offs. + Excellent communication and stakeholder engagement skills.Preferable + Bachelor's degree in Business, Engineering, or related field.Deliverables + Product P&L management, margin expansion, and lifecycle simplification. + Visual managed tool listing prioritized program list (PPL) + PPL aligned to Convenience Retail strategy and resource allocation + Ensure alignment of SPR gates to evaluate program readiness for investment decisions, commercialization and product lifecycle + Review programs off-track proposing solutions, resource asks and portfolio/regional implications + Run quarterly/monthly SPR reviews Outcomes + High degree of alignment among finance, operations, and product focused teams + Investment decisions and program prioritization linked to overall Convenience Retail and Vontier strategy + Increased Revenue and Operating Profit through FPP mindset + Accelerate time to revenue, optimize investments + Resource efficiency and utilization across portfolios Competencies + Strategic Thinking: Ability to align portfolio decisions with long-term business strategy. + Leadership & Influence: Facilitate cross-functional collaboration and drive decision-making. + Lean Fundamentals: Proficiency in VBS tools such as Focused Prioritization Planning, Value Stream Mapping, Standard Work, and Kaizen. + Customer-Centricity: Apply Voice of the Customer insights to prioritize high-value programs. + Rapid Decision-Making: Enable fast, transparent decisions through clear governance and data-driven insights. + Growth Mindset: Champion continuous improvement and innovation across the portfolio. + Communication: Clearly articulate priorities, program health, and strategic implications to leadership and teams. \#LI-LP1 #LI-Remote #findyourpath #fuelyourpassion The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS INVENCO by GVR** Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $112.3k-143.6k yearly 21d ago
  • Operations Lead - FT

    at Home Group

    Supervisor job in Greensboro, NC

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $54k-103k yearly est. Auto-Apply 60d+ ago
  • Operations Lead - FT

    at Home Medical 4.2company rating

    Supervisor job in Greensboro, NC

    Operations Lead Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance. Key Roles & Responsibilities: The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security. The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store. All other duties are based on business needs. Open Availability (nights and weekends) Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, e.g., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $39k-78k yearly est. Auto-Apply 60d+ ago
  • Production Supervisor/Group Manager

    Rapid Resource Recruiters

    Supervisor job in Lexington, NC

    Summary: Under the direct supervision of the Production Manager, the Production Supervisor is responsible for managing and implementing all production operations and shop activities. Essential Duties and Responsibilities: include the following. Other duties may be assigned. • Under the direction of the Production Manager, this position will manage and implement the activities on the shop floor, following established procedures and approved processes. • This position will work with “Lead” employees and is responsible for providing direct leadership to some “Lead” employees and their subordinates in their assigned areas of production and supporting plant operations. • Position acts as a Liaison between upper management and the rank and file hourly employees providing feedback up and down the organizational hierarchy. • This position directly supervises all production and production support operations. • Proactively and regularly develops and manages team member's performance and capabilities. • Assures team activities, equipment, facilities, and personnel are operated and maintained in a manner consistent with plant production goals and objectives as established by the Plant Manager, Production Manager, and other managerial personnel. • Assist the Plant Manager and Production Manager in establishing and monitoring overall plant performance for production and quality standards. • Maintain existing plant facilities and equipment; and/or make recommendations and adjustments to plant facilities and equipment to the Plant and Production Managers when necessary. • Provide leadership and training to accomplish the company goals and objectives. • Implements and maintains preventative maintenance programs. • Assists in development, and implements safety awareness programs, communicates safety issues, corrects safety related problems, and assists in investigations into safety related issues. • Assists in the performance reviews of staff, and assists in corrective actions of staff on an annual, bi-annual, or on an as needed basis. • May perform other or specified duties as directed by the Plant Manager, Assistant Plant Manager, Production Manager, or other appropriate supervisory personnel. Qualifications Qualifications: • Bachelor's or Associates Degree in a related field and one (1) to three (3) years experience in a manufacturing environment, preferably in the window and door industry; or an equivalent combination of education and experience including: some related college work and five (5) to seven (7) years of applicable work experience, or at least seven (7) to ten (10) years of applicable work experience in the window and door industry. • Knowledge of raw materials and experience in production and manufacturing processes and techniques preferably in the door and window industry. • Demonstrated leadership, interpersonal, technical aptitude, and problem solving skills. • Strong team skills, including the ability to coach and develop work teams and provide appropriate training. • The ability to motivate/empower others, and resolve conflict. • Knowledge of door and window production machines and tools. • Must be flexible and able to manage multiple priorities. • Solid computer skills. • Excellent verbal and written communication skills. • Travel is primarily local during the business day. May on occasion travel to appropriate seminars and training. Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-100k yearly est. 8h ago
  • Customer Service

    The Recruiting Specialist

    Supervisor job in High Point, NC

    We are looking for a strong Customer Service Representative for local Furniture company located in High Point, NC. Responsibilities will include assisting customers with inquiries, processing orders and returns, and resolving issues related to product delivery and satisfaction. Candidate will act as a liaison between clients and suppliers in China, etc. Qualifications Strong Computer Skills Experience with Quick books Experience with Microsoft Suite
    $34k-51k yearly est. 19d ago
  • Supply Supervisor

    Logmet LLC

    Supervisor job in Liberty, NC

    The Supply Supervisor oversees the management, accountability, and distribution of organizational equipment, supplies, and materiel within an Army logistics environment. This role ensures compliance with Army regulations, property accountability policies, and logistical support requirements to maintain mission readiness. The Supply Supervisor leads supply personnel, coordinates with supported units, and ensures accurate tracking, reporting, and safeguarding of all government property. Key Responsibilities Property Accountability & Management Maintain 100% accountability of all Class II, III (P), IV, VII, and IX supplies and equipment in accordance with AR 710-2, AR 735-5, and applicable SOPs. Manage property books, hand receipts, and sensitive items inventories; conduct monthly, cyclic, and change-of-command inventories. Oversee receipt, issue, turn-in, storage, and shipment of materiel using GCSS-Army or other authorized logistics systems. Ensure compliance with financial liability, loss investigations, and adjustment documents (FLIPLs). Supply Operations & Process Management Plan and supervise day-to-day supply activities including warehousing, stock control, inventory control, and requisition processing. Monitor supply transactions, reconcile discrepancies, and ensure accurate data input in automated logistics systems. Coordinate with maintenance, transportation, and supported units to ensure timely materiel distribution. Develop and enforce supply SOPs, storage procedures, and safety guidelines. Leadership & Training Supervise, mentor, and train supply technicians, clerks, and warehouse personnel. Delegate tasks, evaluate performance, and ensure adherence to Army standards of discipline and accountability. Provide training on property accountability procedures, GCSS-Army operations, and supply documentation. Compliance & Reporting Prepare supply reports, readiness updates, and inventory summaries for leadership. Ensure compliance with DA PAM 710-2-1, Army safety regulations, HazMat handling procedures, and security requirements for arms, ammunition, and sensitive items. Support audits, Command Supply Discipline Program (CSDP) inspections, and logistics assessments. Required Qualifications Experience in Army supply and property accountability operations (e.g., 92Y or equivalent). Proficiency in GCSS-Army, logistics management systems, and Microsoft Office tools. Strong knowledge of Army supply regulations, procedures, and documentation. Ability to lead and train personnel in a fast-paced operational environment. Strong organizational, analytical, and communication skills. Preferred Qualifications Prior supervisory experience in military or contractor logistics. Knowledge of budget and procurement processes. Certification in supply management, logistics, or related fields. Working Conditions May require lifting up to 50 lbs and extended periods in a warehouse or field environment. Possible travel to support logistics operations, field exercises, or inventory audits.
    $54k-85k yearly est. 12d ago
  • Manufacturing Supervisor (2nd Shift, Mon-Fri 3pm-11pm) - $65K+

    Shawmut 4.4company rating

    Supervisor job in Burlington, NC

    As a Manufacturing Supervisor at Shawmut, you will be instrumental in ensuring efficient, safe, and high-quality production during 2nd shift operations. Your attention to detail and leadership skills will be essential as you review the quality of your team's output and align staffing needs to meet production targets. Working closely with the production team, you will prioritize workload, make necessary adjustments to achieve the perfect color and quality, and ensure adherence to engineering requirements during manufacturing. Your ability to thrive in a fast-paced environment, working both efficiently and effectively, will be instrumental to your success in this role. Responsibilities: Supervise and manage all plant operations during the 2nd shift, with a primary focus on the dyeing and finishing departments. Oversee production workflows to ensure efficiency, quality standards, and adherence to safety protocols. Coordinate with inspection and distribution teams to streamline processes and ensure seamless operations. Ensure compliance with production schedules, quality standards, and health and safety regulations. Monitor, adjust, and improve production processes to meet efficiency and productivity targets. Conduct regular shade matching, ensuring dyeing output meets color accuracy standards. Identify, troubleshoot, and resolve issues in real time to maintain smooth production operations. Collaborate with other department supervisors and the plant manager to optimize resources and cross-shift communication. Other duties as needed. Requirements Prior leadership/management experience in a manufacturing environment, preferably in fabric dyeing and finishing. Proven ability to manage operations and supervise a diverse team in a dynamic manufacturing setting. Hands-on expertise with dyeing and finishing processes and strong knowledge of fabric quality standards. Ability to effectively shade match, ensuring consistency and quality in color production. Successful completion of the Farnsworth-Munsell 100 Hue Test, demonstrating proficiency in color accuracy, preferred. Strong communication, organizational, and problem-solving skills. Commitment to safety standards and a proactive approach to fostering a safe work environment. About Us: Shawmut Corporation pioneers textile innovation, delivering high-performance materials for Automotive, Health & Safety, Defense, and Custom Laminating Solutions. Proudly operating since 1916, we now operate globally with thirteen locations across three continents. Our team excels in engineering and analytics, fostering a collaborative environment to meet industry demands. Committed to sustainability and employee well-being, we offer safe, healthy workplaces. Join us and be part of a dynamic, innovative company shaping the future of textiles. About the location: Shawmut Corporation's Park Avenue Technical Center in Burlington, North Carolina is a premier hub for innovation in the US textile industry. With a world-class team comprising design, engineering, lab, technical, manufacturing, and program management experts, this facility is at the forefront of supporting several of Shawmut's core markets, including Automotive, Filtration, Military and Protective, and Health and Safety. As one of the largest and most technologically advanced and sustainable fabric finishing operations in the US, this recently renovated facility also boasts cutting-edge customer meeting and collaboration facilities alongside state-of-the-art technical, quality, and color labs. Join us at Shawmut's Park Avenue Technical Center, where cutting-edge technology meets industry-leading expertise to shape the future of innovative manufacturing. Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together! Compensation & Benefits: Competitive wage structure reflective of current market trends. Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts and EyeMed. Health savings accounts (HSA) and flexible spending accounts (FSA) Company-paid basic life and AD&D insurance Short-term and long-term disability coverage Employee assistance and wellness programs 401(k) Retirement Savings Plan Shawmut Corporation is an equal opportunity employer, committed to providing fair employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. We are dedicated to maintaining a safe work environment in line with ISO standards. Employees are expected to comply with all safety regulations, identify and report hazards, attend safety training, report incidents promptly, use required PPE, and participate in continuous safety improvements and emergency preparedness activities. By following these guidelines, we aim to minimize risks and ensure the well-being of everyone at Shawmut Corporation. Salary Description $65K+
    $65k yearly 45d ago
  • Passport Office Supervisor

    Winston-Salem State University 3.8company rating

    Supervisor job in Winston-Salem, NC

    Position Classification Title Office / Admin Support / Clerical Manager FLSA Exempt Position Class 89660 Winston-Salem State University (WSSU) is seeking a dedicated and detail-oriented Passport Supervisor to lead the daily operations of the WSSU Passport Office, an officially designated U.S. Department of State Passport Acceptance Facility. This position plays a critical role in ensuring exceptional customer service, regulatory compliance, and operational efficiency while serving students, faculty, staff, and the broader community. The Passport Supervisor oversees staff, manages workflows, ensures audit-readiness, and represents the University in all official matters related to passport acceptance. This is an excellent opportunity for a mission-driven leader who thrives in a fast-paced environment and values accuracy, service excellence, and compliance. Key Responsibilities Supervision & Training * Supervise and evaluate Passport Office staff, work-study students, and temporary employees. * Provide onboarding and continuous training on passport procedures, data security, and customer service. * Serve as the on-site Passport Program Manager as designated by the U.S. Department of State. * Ensure accurate workflow management, cash handling, reconciliation, and quality control. * Support employee development and promote a positive, service-oriented team culture. * Lead operational readiness for all federal audits, inspections, and compliance reviews. * Assist with campus outreach and community passport initiatives that promote WSSU services * The Passport Office Supervisor serves as a working supervisor, providing daily operational leadership while actively performing passport application intake and customer service functions. * Open and close the Passport Office daily in accordance with security and cash control procedures. Prepare daily registers, receipt books, money orders, and transaction supplies. Verify daily applicant documentation for completeness, accuracy, and federal compliance. * Perform daily review of error logs, rejected applications, and rework corrections. Manage walk-in queues, appointment flow, wait times, and customer traffic control. Address real-time customer concerns and service recovery issues. Ensure daily workstation setup, equipment calibration, and supply availability. Operational Management * Manage daily operations, schedules, workflow assignments, and performance expectations. * Ensure full compliance with U.S. Department of State regulations, WSSU policies, and HR procedures. * Maintain secure control over sensitive documents, fees, and application materials. * Implement and update standard operating procedures (SOPs) to ensure accuracy and accountability. * Oversee supply orders, inventory, and equipment maintenance. Customer Service & Community Engagement * Ensure a welcoming, professional experience for all customers. * Resolve escalated customer concerns and complex service issues. * Collaborate with University Communications to promote passport services. * Build partnerships with internal departments and community organizations to expand outreach. * Process Passport applications, taking photos, running register, reconciliation of reports, data collection, and customer service. In addition, making daily deposits, making sure passports are mailed daily as well as other duties assigned * Oversee and administer all aspects of the University's Passport Program, including coordinating annual on-campus passport certification classes, managing the required yearly Facility Site Visit, establishing clear operational expectations, and making strategic recommendations that enhance service delivery and generate sustainable program revenue. * Explain passport application processes and procedures; accurately convey federal passport requirements with specific citations to guidelines, policies, and procedures; develop internal passport office policies and standardized work processes; and create professional presentations using a variety of media formats to communicate passport information to individuals and groups effectively. * Personally process passport applications during high-volume service periods. Compliance & Reporting * Maintain logs, transaction reports, and official records as required by federal guidelines. * Conduct periodic internal audits to ensure compliance with passport acceptance standards. * Coordinate with WSSU Finance and HR for fee reconciliation and reporting. * Uphold strict privacy, security, and document integrity standards. Administrative Support * Prepare reports for university leadership and the U.S. Department of State. * Develop staffing plans, operational schedules, and process improvements. * Assist with HR-related administrative tasks such as ID card processing or auxiliary services. Minimum Qualifications * Associate's degree or Bachelor's degree or three to six years of experience in office administration * One to two years of supervisory experience or lead experience in a customer service, operations, or administrative setting. Preferred Qualifications * Speaking fluency in both Spanish and English is highly preferred. * Associate's degree or Bachelor's degree Position Information Position Number 301231 Working Position Title Passport Office Supervisor Building and Room No. Anderson Modular Unit Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. Requirements and Preferences Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule 8am-5pm Mon-Fri and 10am-2pm on 2 Saturdays each month Department Required Skills * Associate's degree or Bachelor's degree or three to six years of experience in office administration and one to two years of supervisory experience or lead experience in a customer service, operations, or administrative setting. * Strong organizational, communication, and leadership skills. * Experience handling confidential information and financial transactions. * Ability to interpret and apply federal regulations and university policies. * Proficiency in Microsoft Office (Word, Excel, Outlook) and point-of-sale systems. Preferred Years Experience, Skills, Training, Education * Bilingual: fluent in both English and Spanish * Bachelor's degree in Business Administration, Public Administration, or related field. * Experience in higher education, government, or public service work environments. * Prior U.S. Department of State Passport Acceptance Agent certification. * Familiarity with Banner, PeopleAdmin, or other university administrative systems. * Demonstrated commitment to customer service excellence and community engagement. Required License or Certification Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Internal Posting Only No Time Limited Position No Appointment Length Salary Salary commensurate with education and experience. Open Date 12/09/2025 Close Date Open Until Filled Yes Special Instructions Summary Please Note: A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at ************. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call ************.
    $30k-37k yearly est. 14d ago
  • Product Support Supervisor

    Noregon Systems Inc. 3.5company rating

    Supervisor job in Greensboro, NC

    The Product Support Supervisor is a vital leader responsible for managing daily call center operations, supervising a large team of agents, and driving high performance to meet organizational goals. This role ensures the call center delivers exceptional customer service while fostering a supportive and productive work environment. The ideal candidate is an experienced team leader with a proven ability to manage multiple direct reports, provide coaching, and implement process improvements in a fast-paced setting. Key Responsibilities: * Operations Oversight: * Supervise daily call center activities, ensuring smooth operations and adherence to established performance goals and service standards. * Monitor system performance, analyze call metrics (e.g., call volume, service level agreements, and hold times), and implement action plans to optimize team efficiency. * Manage resource allocation and staff schedules to maintain consistent coverage during peak and off-peak hours. * Maintain daily, weekly, and monthly reporting on key performance indicators (KPIs), identifying trends and opportunities for improvement. * Team Leadership & Coaching: * Directly manage and mentor a team of 15-30 call center agents, fostering a culture of accountability, teamwork, and continuous development. * Conduct regular one-on-one coaching sessions, performance reviews, and training to equip employees with the skills and knowledge required for success. * Provide feedback and guidance to staff on meeting quality, productivity, and service expectations, regularly recognizing outstanding performance. * Address team challenges and proactively resolve conflicts to uphold a positive and collaborative workplace environment. * Customer Experience & Service Excellence: * Monitor calls for quality assurance, ensuring agents provide courteous, prompt, and professional customer service. * Oversee the resolution of escalated customer issues, working collaboratively with internal teams to solve complex challenges. * Use customer feedback and data to implement improvements in service delivery, resolving recurring issues and enhancing overall customer satisfaction. * Process Improvement & Innovation: * Identify inefficiencies in workflows, systems, and procedures, recommending and implementing improvements to enhance team and organizational performance. * Assist in the creation and implementation of training programs, job aids, scripts, and tools to support agent success. * Partner with the Call Center Manager in analyzing operational data, conducting system audits, and supporting technological upgrades. * Compliance & Policy Adherence: * Ensure team adherence to company policies, industry standards, and applicable legal requirements to maintain compliance and operational integrity. * Proactively stay informed of industry trends, tools, and best practices to maintain a competitive and innovative call center environment. Education & Experience Requirements: * Bachelor's degree preferred; an equivalent combination of education and experience may be considered. * A minimum of 3-5 years of experience supervising call center teams with multiple direct reports. Skills & Abilities: * Strong leadership, communication, and decision-making skills, with a proven ability to inspire and manage diverse teams. * Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and call center reporting/management software. * Demonstrated ability to manage multiple priorities, adapt to changing goals, and maximize efficiency in a high-paced environment. * Exceptional analytical and problem-solving skills to identify trends, forecast needs, and implement effective solutions. * Experience in coaching, mentoring, and conducting performance evaluations to drive engagement and results. Supervisory Responsibilities: * This position will have supervisory responsibilities within the Call Center as assigned. Work Environment & Physical Demands: * Professional office setting with occasional physical activities such as file management, walking, standing, and lifting up to 20 pounds. * Minimal travel requirements ( * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
    $57k-74k yearly est. 60d+ ago
  • Lead Advocate for Mental Health - Team Leader Needed for Our ACT Team. $3K Sign-on Bonus

    Monarch 4.4company rating

    Supervisor job in Winston-Salem, NC

    Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $68,000/year SIGN ON BONUS: $3,000 ($1,500 at 30 days of employment; $1,500 at 6 months of employment) The ACTT Team Leader must have one of the following qualifications: LCMHC-A / LCHMC LCSW-A / LCSW LMFT-A / LMFT PsyD ***If associate licensed, must be fully licensed within 30 months of hire date*** This Opportunity:The primary responsibilities of the ACTT Team Leader are to guide, direct and evaluate each assigned team to ensure excellent, courteous, helpful, and respectful services.What You'll Do: 1. Provide effective oversight, direction, and clinical and administrative supervision to assigned staff/programs. 2. Assume responsibility for hiring, discipline, firing, training, and performance appraisals where appropriate. Ensure programs are fully staffed with qualified, trained employees. 3. Ensure effective hour, day a week, day a year coverage for individuals served as required by program. 4. Build and manage an effective and clinically sound team. 5. Serve as a practicing clinician on assigned Assertive Community Treatment Team and coordinate the activities and services in their assigned area. 6. Lead meetings and disseminate information to other ACTT staff from various sources. Provide support to ACTT staff. 7. Ensure each individual served has an appropriate, clinically-based and culturally sensitive assessment which is the basis for all service provisions. 8. Monitor and assess the quality of services of assigned programs including but not limited to conducting audits of charts, overseeing the peer review process, direct observation of staff, and other activities as deemed appropriate by the Agency Quality Improvement Plan. 9. Assume responsibility for marketing the agency and program by developing appropriate referral sources, and by maintaining positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. Attend and actively participate in community and agency meetings as assigned. 10. Implement and monitor budgets as requested/directed by supervisor. Manage finances in a fiscally sound manner within the guidelines established by the Chief Clinical Officer, Chief Executive Officer, and the Board. 11. Drive and travel to community locations, various agencies, and other outreach destinations as needed. 12. Monitor medical records management and activities of the Assertive Community Treatment Team to ensure compliance with agency policies, Medicaid, and other requirements. 13. Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. 14. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. #M0NC Education We're Looking For:Masters: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Licensed Clinical Mental Health Counselor - Associate (LCMHC-A) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker - Associate (LCSW-A) - State Social Work Certification and Licensure Board, Licensed Marriage and Family Therapist - Associate (LMFT-A) - State Marriage and Family Therapy Licensure Board, PsyD Psychologist - State Psychology BoardExperience We're Looking For:Clinical experience working with adults with severe and persistent mental illness | 3 Years | Required Managing Services Experience | Not Required Post Graduate Mental Health Experience | 2 Years | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
    $60k-118k yearly est. Auto-Apply 17d ago
  • Service Supervisor - Loxley Chase

    Synco Properties

    Supervisor job in Winston-Salem, NC

    SYNCO Properties, Inc. is a dynamic customer-focused real estate management company dedicated to fostering strong communities and delivering exceptional service. We pride ourselves on our collaborative team environment, commitment to professional growth, and the opportunity to make a meaningful impact on the lives of our residents and clients. Additionally, we offer a competitive benefits package designed to support the well-being and success of our team members, including the following: * Competitive Salaries and Bonus Programs * Medical, Dental, Vision Insurance * Short- and Long-Term Disability (STD/LTD) * Life Insurance * Virtual Mental Health - Talk Space * 401(K) Plan with Company Match * Competitive Paid Time Off Program * Paid Holidays * Generous Employee Apartment Rental Discounts * On-call Appreciation - $150 per week while on-call * Training, Promotional Opportunity and Advancement * Wellness Reimbursements - Up to $200 Annually * New Employee Referral Program - $1,000 Position Summary The Service Supervisor is responsible for participating in and supervising the on-going routine maintenance of the property and grounds, the overall cleanliness and curb appeal, and service to the residents of the community. He/she ensures that the preventive maintenance program minimizes the need for repairs and preserves the physical property for maximum life. They are also responsible for advising and coordinating with the Community Manager any problem areas and abnormal maintenance problems and service requests. The Service Supervisor ensures efficiency, compliance, and customer satisfaction. Key Responsibilities include: * Inventory & Documentation * Manage parts and equipment inventory, preventive maintenance schedules, and records for repairs, replacements, warranties, and maintenance files. * Submit accurate and timely management reports, OSHA documentation, and Worker's Compensation records. * Contractor Management * Schedule on-call staffing and oversee outside contractors for repairs and turn processes. * Negotiate contracts, provide job scopes for quotes, and ensure contractor compliance with terms, quality, and timelines. * Monitor contractor behavior and report issues to appropriate management personnel. * Maintenance Oversight * Supervise building maintenance, including mechanical, electrical, plumbing, carpentry, grounds, pools, and other areas. * Implement and maintain preventive maintenance programs for unit turnovers and safety protocols. * Ensure timely completion of service requests and emergency maintenance, adhering to a 24-hour response goal. * Customer Service * Promote professionalism and diplomacy in interactions with residents, staff, vendors, and contractors. * Training & Supervision * Train and evaluate maintenance staff, ensuring compliance with OSHA, EPA, and corporate safety standards. * Address performance issues and maintain confidentiality of resident and company information. * Purchasing & Energy Conservation * Maintain inventory, control purchases, and ensure cost-effective procurement of parts and materials. * Implement energy conservation measures in vacant units, common areas, and operations. * Additional Duties * Maintain pool compliance logs, inspect grounds daily, and ensure adherence to key policies. * Respond to on-call emergencies as required and complete other duties as assigned. Qualifications and Skill Requirements A qualified candidate will have a minimum of 5 years residential apartment maintenance experience including the following skill sets: HVAC, heat pump repair, appliance repair, electrical circuits, aluminum wiring upfitting (if any), electrical controls, air balancing, test equipment, power tools, refrigeration, carpentry, locks, plumbing, concrete and paving repairs, residential sewer systems, welding, piping, shingle and flat roof repairs, and landscaping required. Additional Requirements include: * High school diploma or GED * Some college credits/college degree, supervision courses preferred. * CPO certification required * HVAC/CFC Universal Certification required * Capable of lifting a minimum of 50lbs, walking the property, climbing stairs and working from ladders. * Must maintain a valid driver's license and vehicle insurance at all times * Required after hours and weekend on-call support * Light computer skills preferred * Regulatory and environmental certifications such as lead, asbestos, renovations and repairs preferred. * Above average verbal and written communication skills required. We look forward to your reviewing your qualifications to join our team!
    $36k-59k yearly est. Auto-Apply 57d ago
  • HVAC Operations Supervisor

    Rycor HVAC

    Supervisor job in Asheboro, NC

    Job Description Job Title: HVAC Operations Supervisor The Supervisor oversees daily HVAC production, installation workflow, and technician coordination at a single branch. This role ensures all work is completed safely, efficiently, and to company quality standards. The Supervisor supports field execution, monitors productivity, ensures job readiness, and maintains compliance with operational procedures and state licensing requirements-contributing directly to branch performance and customer satisfaction. Key Responsibilities Operational Leadership & Daily Oversight Manage daily HVAC installation and production activities, ensuring schedules, crews, and materials are aligned. Monitor KPIs including: job quality, completion times, labor utilization, and safety compliance. Enforce installation procedures, workmanship standards, and customer service expectations. Provide troubleshooting support and escalate issues as needed.. Production & Workflow Management Oversee job staging, equipment readiness, inventory planning, and material allocation. Ensure technicians have accurate job packets, permits, and instructions. Track labor productivity, installation throughput, and material usage to support efficiency and profitability. Conduct quality checks, post-install inspections, and required documentation for warranty and regulatory compliance. Team Support & Development Provide daily coaching and support to technicians and apprentices. Drive training on installation methods, safety practices, and equipment handling. Promote teamwork, accountability, safety, and continuous improvement. Conduct safety briefings, jobsite audits, and equipment/tool inspections. Customer Experience & Communication Coordinate with customer service and sales teams on scheduling and customer expectations. Support technicians in addressing onsite customer questions or concerns. Ensure completed installations meet all quality and customer satisfaction standards. Administrative & Compliance Responsibilities Assist with timecard review, documentation accuracy, material tracking, and safety. Maintain compliance with North Carolina HVAC licensing and regulatory requirements. Support branch leadership with reporting, job costing inputs, and material/equipment requisitions. Qualifications & Experience 3-5 years of residential HVAC installation or production experience; 1-2 years supervisory experience preferred. Understanding HVAC installation processes, equipment, and jobsite best practices. Proven ability to lead small teams, manage workflow, and uphold quality and safety standards. Ability to read and interpret job plans, specifications, and installation instructions. Strong communication, organizational, and problem-solving skills. Basic proficiency with field service or job management software (e.g., ServiceTitan). Education & Certifications H3-T Heating Technician License - required to hold, maintain, or obtain. EPA 608 Certification, Universal preferred - required to hold or maintain. H3-I Heating Group 3 - Class I Contractor License - strongly preferred; authorizes work in residential, commercial, and industrial environments. Valid driver's license and ability to travel locally. SP-PH Special Plumbing & Heating License - strongly preferred; permits limited HVAC-related electrical work. High school diploma or equivalent required; technical/trade school training preferred. OSHA 10 or OSHA 30 certification preferred. Core Competencies Strong teamwork and communication abilities. High attention to detail and adherence to quality standards. Ability to support technicians in troubleshooting and field execution. Commitment to safety, jobsite organization, and customer satisfaction. Continuous improvement mindset and willingness to learn and grow. You should be proficient in: HVAC Project Management Refrigerants Supervisory Experience HVAC Service & Installation HVAC Maintenance HVAC Troubleshooting HVAC Repair Machines & technologies you'll use: HVAC Systems Box Trucks
    $43k-76k yearly est. 14d ago
  • Production Manager | Full-Time | Greensboro Coliseum Complex

    Oakview Group 3.9company rating

    Supervisor job in Greensboro, NC

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Production Manager is a key technical resource for Greensboro Complex Maintenance/Production division that oversees a variety of media production activities requiring considerable knowledge of principles and practices, as well as operation, maintenance and repair of the more advanced complex technical production equipment which includes multimillion dollar computerized Daktronics LED video boards, scoring equipment, operating sound and mic systems and production lighting equipment, both hardwire and WIFI internet technical support for in-house staff, promoters, vendors as well as ticketed audience/fans attending events. The individual will be responsible for helping with the provision of all technical support to promoters/vendors as requested which has changed over the last few years with all the advanced technology used for most performances. This position also provides first level support to venue PC's. A primary focus of this position is diagnoses and repair of problems in approximately $5M in LED equipment as well as handling implementation of graphic designs and integration of artwork into these systems. Candidate must be able to develop graphics both in static and AVI. This employee will perform extensive independent work on Greensboro Complex communications services and other mediums. This position addresses issues in very demanding and time sensitive situations for live events, in addition to coordinating the work of technical contractors and assuring that their work is performed at high levels and within tight time constraints. Duties also include the scheduling for operation and training of full and part-time staff on the operation of the sound, lighting, LED control systems for events. This role will pay an annual rate of $79,000.00-$83,200.00. Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. About the Venue The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike. Responsibilities * Supports operation maintenance and repair of more advanced complex technical production equipment including multimillion dollar computerized Daktronics Led video boards, scoring equipment (backup for Coliseum), operating sound and mic systems, production lighting equipment developing graphics both in static and AVI and other production needs and specifications for each event and determines best configuration of complex equipment and technology to support the unique requirements of each event as well as accommodate client preferences as requested. * Production and Maintenance staff scheduling to support all events to include venue buildings and infrastructure. * Payroll timecard oversight for staff. * WIFI internet technical support for in-house events, promoters, vendors as well as ticketed audience/fans attending events. * Coordinates with staff and outside vendors and suppliers the technical setup monitoring, and operation of audio/visual equipment and technologies (monitors, recorders, projectors, microphones, speakers, amplifiers and other general production equipment) for conventions, concerts, operas, speeches, plays and a variety of other events. * Keeping up with all the current developments in the industry to new technologies, equipment and practices for the demands of event performances. * Coordinates the work of technical contractors and assuring that their work is performed at high levels and within time constraints. * Assist with the training of Full-time and Part-Time staff with the operations of the sound and new LED control systems as well as other production duties. * Management of Production and Maintenance credit card purchases. * Perfomr all other duties as assigned. Qualifications * Knowledge in the operation and analysis of various types of audio visual equipment including but not limited to close circuit television, video projectors, monitors and recorders, mixing and amplification equipment, speaker systems, LED systems and service be facility mechanical systems and operations. * PHYSICAL REQUIREMENTS, WORKING CONDITIONS AND OCCUPATIONAL EXPOSURES: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. * Ability to walk and stand for extended periods of time, stoop, kneel, crouch or crawl, climbing or balancing. * Must be able to lift up to 25 lbs. * Hand tools, technical electronic evaluation equipment. * Education: Associate's Degree. * Experience: 3-5 years of media production experience. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $79k-83.2k yearly Auto-Apply 41d ago
  • Supervisor, Freight Operations

    XPO Inc. 4.4company rating

    Supervisor job in Kernersville, NC

    What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment * Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience * 2 years of supervisory experience * LTL industry experience * Positive attitude with the ability to multitask and motivate your team * Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job Pay, benefits and more: * Competitive compensation package * Full health insurance benefits available on day one * Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company holidays * 401(k) option with company match * Education assistance * Opportunity to participate in a company incentive plan What you'll do on a typical day: * Lead and supervise all aspects of freight operations * Develop and implement strategic work procedures to meet the evolving demands of the department * Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions * Ensure production goals are met by managing tonnage, payroll and other administrative functions * Plan hourly employee schedules to meet daily operations goals and lower costs * Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws * Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance * Ensure customer freight is processed, handled, loaded and delivered timely and damage free * Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies * Effectively direct a team to consistently meet or exceed productivity goals * Make recommendations regarding hiring, suspension and termination * Develop and present action plans to improve load average and model compliance * Participate in internal safety and engagement committees * Train employees on safety rules and processes * Monitor and maintain organization within the shift to ensure safety and productivity * Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members * Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist * Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center * Act as a champion of XPO values by demonstrating them and holding your team to the same high standards * Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Walk and stand for extended periods on a loading dock that is not climate controlled * Work outside in inclement weather About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Greensboro Job Segment: Logistics, Operations Manager, Payroll, Supply Chain, Manager, Operations, Finance, Management Apply now "
    $38k-60k yearly est. 5d ago
  • Supply Chain Operations (SCO) Supervisor Statesville & Newton

    Nanoxplore

    Supervisor job in Statesville, NC

    Job Description NanoXplore is a graphene company, a manufacturer and supplier of high-volume graphene powder for use in industrial markets. The Corporation provides standard and custom graphene-enhanced plastic and composite products to various customers in transportation, packaging, electronics, and other industrial sectors. NanoXplore is headquartered in Ville Saint-Laurent, Quebec, with nearly 400 employees supporting manufacturing facilities across Canada, the U.S. and Switzerland. NanoXplore is a publicly traded Company (TSX.V: GRA and OTCQX: NNXPF) Why join the team? NanoXplore is strengthening its position as a world leader in graphene every day, whether through acquisitions, strategic partnerships or new manufacturing methods. As a result, we are looking for exceptional people to support our growth and help us realize our projects. This role will report to the General Manager. In this role you will be responsible for scheduling plant production, inventory accuracy, and managing supply chain initiatives to ensure supplier & customer needs are met across two facilities. Key Responsibilities: Monitor and maintain inventory at appropriate levels. Schedule plant production to meet customer delivery requirements. Lead a team of Shippers / Receivers, organizing personal as needed. Procure new sources of supply with a cost optimization mindset. Create internal work instructions and focus on continuous improvement of current procedures/processes. Negotiate prices, terms and prepare comparable tables. Keep detailed records of quotes, purchase orders, contracts amongst others. Manage multiple warehousing locations (currently on same site). Support and contribute to the Safety, Quality, & Environmental System Requirements Ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe condition. Ensure that all proper information has been entered to specific channel of communication to supply chain department, including, but not limited, receiving hours, contacts, customer broker, special requirements. Manage EDI and manual sales order processing, including customer order confirmations and shipping updates. Maintaining a positive, empathetic, and professional attitude toward suppliers & customers at all times. Plan shipments in advance to meet customer timelines. Responsible for reviewing purchase orders from customers and confirming order receipt and delivery schedule. Required Qualifications/Skills: Effective communication skills, both written and verbal. Willingness to perform internal audits. Ability to work with multiple personalities. Ability to stay calm in during difficult conversations with clients. Experience with negotiating price and contract points an asset. Computer skill including Microsoft Office Suite (Excel, Word, PowerPoint etc.) and other interfaces as SharePoint, Teams/Zoom, and MS Project. Physical Requirements: Due to business necessity, physical requirements for this job must be met. All candidates MUST demonstrate: The ability to lift up to 40 lbs The ability to bend, stoop or reach with arms, climb or balance; kneel, crouch The ability to wear required PPE 60% Office environment, 40% Plant Floor (PPE required)
    $43k-75k yearly est. 20d ago
  • Supervisor - Operations

    Wesco Distribution 4.6company rating

    Supervisor job in Mocksville, NC

    As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures. Responsibilities: Coordinate employee work assignments to achieve inbound and outbound service requirements Direct achievement of performance objectives related to productivity, quality, service, and safety Monitor workflow, work completed, error rates and related metrics and takes corrective action Ensure procedures are observed, implemented, and enforced Confirm quality and inspection process is accurate and excess costs are eliminated Ensure safe working environment and follows safety regulations Maintain accurate time, attendance, and performance management records Maintain positive employee relations and morale Recommend performance management actions Assist in developing and documenting warehouse processes Establish and monitors performance standards for warehouse functions, including pick, pack, and ship Process returned merchandise Establish and monitors performance standards for equipment, assembly, housekeeping, etc. Develop and implements training certification programs and ensures warehouse employees receive training Qualifications: High School Degree or Equivalent required Fork Lift Certification preferred 3 years warehouse and distribution operations experience 1 year experience leading warehouse associates Ability to operate a forklift or have the ability to obtain a forklift certification Strong knowledge of inventory control processes Knowledge of electrical, construction or mechanical products Strong communication and interpersonal skills Strong time management skills Basic computer skills Attention to detail Ability to learn and use business planning systems Resolve problems in a timely manner under stressful situations Comfortable working in a team environment Ability to operate hand and power tools and equipment Ability to anticipate and prepare for customer needs Physical Expectations: Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Employee required to climb ladders. Employee required to use hand tools. Employee uses heavy machinery (e.g., forklift, etc.).
    $31k-55k yearly est. Auto-Apply 37d ago
  • Service Supervisor

    Ingersoll Rand 4.8company rating

    Supervisor job in Greensboro, NC

    Service Supervisor BH Job ID: BH-3527 SF Job Req ID: Service Supervisor Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job title: Service Supervisor Location: Greensboro, NC About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Service Supervisor in the compressed air commercial segment is responsible for leading the local service function for the full life cycle of the equipment to achieve exceptional customer satisfaction. This encompasses supporting the sales team to grow the business, collaborating with service coordination, and managing a Service Technician team that installs, repairs and maintains all makes of rotary screw and reciprocating air compressors and compressed air system components. The Service Supervisor also has responsibility for the Service P&L for their Customer Center. Responsibilities: * Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible. * Collaborate with the service coordination function to respond efficiently to customers, ensure technicians' training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements. * Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals. * Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. * Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts. * Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site. * Other duties as assigned to support the service business and ensure customer satisfaction. Requirements: * Associate's Degree * 3+ years' experience in an industrial sales business setting. * 3+ years' experience in managing teams of people * Must possess a valid driver's license for a minimum of 12 months no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. Core Competencies: * Advanced operating knowledge of Microsoft office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. * Advanced verbal/written communication skills * Advanced customer service skills including conflict resolution, communication, negotiation, etc. Preferences: * Bachelor's degree in engineering, engineering technology, business * 3+ years' experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. Travel & Work Arrangements/Requirements * Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. Company vehicle provided. * Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards. * This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy. What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $71k-97k yearly est. 9d ago
  • Intensive In-Home Team Lead

    Arbor Care Solutions 4.3company rating

    Supervisor job in Winston-Salem, NC

    TITLE: Licensed Professional-Intensive In-Home Services Team Lead Reports To: Clinical Director/Agency Director Purpose: Provision of intensive time-limited family preservation interventions intended to stabilize the living arrangement, promote reunification or prevent the utilization of out-of-home therapeutic resources for the identified youth through the age of 20. Services are primarily delivered in the familys home within a team approach. Education/Experience/Qualifications: Holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SAS with the population served; or Applicant is at least 21 years of age. Able to read, write and understand and follow directions. Minimum level of education, competency, work experience, skills and other qualifications for the position. Duties and Responsibilities Responsible for providing or coordinating (with another licensed professional) treatment for the youth or other family members. Serve as Team Leader on the Intensive In-Home Team. Responsible for coordinating and oversight of the initial assessment. Development of initial and ongoing monitoring/updates to consumers PCP Direct and indirect periodic services and interventions of arranging, coordinating, and monitoring services on behalf of the consumer. Services are primarily provided in a range of community settings such as the recipient's home, school, homeless shelters, libraries, etc. Defuse the current family crisis, evaluate the nature, and intervene to reduce the likelihood of a recurrence. Ensure linkage to needed community services and resources. Provide self help and living skills training for the youth. Provide parenting skills training to help the family build skills for coping with the youths disorder. Monitor and manage the presenting psychiatric and/or additions symptoms Work with caregivers in the implementation of home-based behavioral supports. Assume the role of advocate, broker, coordinator, and monitor of service delivery systems on behalf of consumers. Coordinate movement across levels of care. Case Management functions/activities to arrange, link, monitor, and/or integrate multiple services and referrals as consumers need warrants. Ensure consumer linkage to the most clinically appropriate and effective services. Participate in Treatment Team Meetings at regularly scheduled timeframes. Supportive counseling to address the diagnostic and clinical needs of the recipient. Participate in agency staffing clinical meetings. Assure compliance to all applicable rules, regulations, and policies and procedures of the agency and governing bodies. Maintain ongoing communication with agency stakeholders such as DSS, DJJ and LME, etc. Directs and participates in policy and program implementation. Assure all deadlines are met. Audits Consumer charts to ensure completeness, accuracy and regulatory compliance. Provide On-call First responder duties on a rotating basis. Review and maintain accurate and complete clinical charts on each consumer and assure regulatory compliance. Review progress notes for completeness. Ensure all paperwork is submitted in a timely manner. Implements, monitors and participates in quality assurance and improvement program activities. Participate in the staff interview and selection process. Participate in staff development activities.
    $46k-79k yearly est. 13d ago
  • Service Response Center Supervisor

    Sodexo S A

    Supervisor job in Greensboro, NC

    Service Response Center SupervisorLocation: MOSES H. CONE MEMORIAL HOSPITAL - 48453017Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $22. 00 per hour - $25. 00 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You'll Do: As a Service Response Center Supervisor at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to customer service brings a smile and makes a meaningful impact on others. Responsibilities include:Responsible for coaching Service Response Center (SRC) Agents to deliver exceptional customer service through telephone, email, or face-to-face communications. Build a strong team, by developing employees to accomplish desired results, and play a collaborative role in growing and implementing standards and processes. Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all. 2+ years of related experience Previous supervisory experience required Preferred candidates will be able to perform to a high level of accuracy and are meticulous and organized Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.
    $22 hourly 11d ago

Learn more about supervisor jobs

How much does a supervisor earn in Winston-Salem, NC?

The average supervisor in Winston-Salem, NC earns between $27,000 and $78,000 annually. This compares to the national average supervisor range of $31,000 to $92,000.

Average supervisor salary in Winston-Salem, NC

$46,000

What are the biggest employers of Supervisors in Winston-Salem, NC?

The biggest employers of Supervisors in Winston-Salem, NC are:
  1. Kimpton Hotels & Restaurants
  2. Ardagh Group
  3. Advocate Aurora Health
  4. Atrium Health Floyd
  5. Inmar
  6. K.A. Recruiting
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