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Supervisory cbp officer skills for your resume and career
15 supervisory cbp officer skills for your resume and career
1. DHS
DHS (Department of Homeland Security) refers to the department that handles the USA's immigration enforcement.
- Conducted inspections for compliance with DHS and OSHA regulations and resolved any noted discrepancies.
- Revamped operations of classified data systems and institutionalized an evaluation program exceeding superior ratings from the US DHS.
2. Illegal Drugs
- Apprehend individuals attempting to enter the U.S. illegally, and persons attempting to smuggle illegal drugs into the United States.
- Recognized for 3 significant seizures of illegal drugs entering the United States from Mexico.
3. Personnel Management
- Direct daily operations, scheduling, and personnel management for 75 officers.
4. Firearms
A firearm is a type of weapon or device used by police, uniformed personnel or other related professional for security and protection purposes. This lethal and destructive weapon can often shoot bullet or missiles. A firearm usually consists of a chamber or barrel, frame body, breech bolt, and a magazine.
- Investigated and screened passenger and cargo facilitation, using non-lethal defense techniques and firearms.
- Managed numerous violent street gang investigations resulting in numerous convictions for narcotics and firearms crimes.
5. Law Enforcement
Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.
- Assisted criminal investigators by coordinating investigative efforts during the execution of FISA Warrants with local Federal Law Enforcement agencies.
- Assist management and law enforcement officers with inquires for information or investigations that may be initiated.
6. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Evaluate the staff's performance and recommend performance-based awards and disciplinary actions when appropriate.
- Coached and developed employees by using corrective or disciplinary actions.
7. Federal Laws
The laws formed and upheld by the federal administrating body of a country are known as federal laws. A federal administrating body or government is formed by a political party after being elected by the general public.
- Conducted arrests pertaining to state and federal laws, and prepare required court documentation for legal prosecution.
- Ensured the safety of the international traveling public by detecting terrorist threats and enforcing federal laws.
8. Intelligence Analysis
Intelligence analysis is the method used to predict future behavior or answer any tactical question about current operations through collected information about an enemy or a criminal.
- Program Leadership - Positive Collaboration - Data Exploitation - Intelligence Analysis
9. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Worked with stakeholders for improving operations and customer service.
- Ensured all assigned personnel provide the traveling public with the highest levels of security, customer service, and professionalism.
10. Law Enforcement Agencies
- Conducted extensive case file reviews, published/reviewed/disseminated intelligence reports, and coordinated with various Federal law enforcement agencies.
- Provided consultation to FBI, state, local and international law enforcement agencies regarding internal affairs/ethics-related matters.
11. Account Reviews
- Perform transaction and account reviews as required by firm policy.
12. Securities
- Process daily securities, annuity, and financial planning paperwork sent through the agency.
- Specialized in compliance review of securities and annuities.
13. Patrol
- Performed the duties of a Patrol, Detective and Narcotics supervisor and Planning Officer.
14. Incident Reports
An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.
- Make incident reports for passengers that maybe detained or arrested.
15. National Security
- Evaluate decisions for fraud trends and national security concerns and share trend information with management and FDNS.
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List of supervisory cbp officer skills to add to your resume
The most important skills for a supervisory cbp officer resume and required skills for a supervisory cbp officer to have include:
- DHS
- Illegal Drugs
- Personnel Management
- Firearms
- Law Enforcement
- Disciplinary Actions
- Federal Laws
- Intelligence Analysis
- Customer Service
- Law Enforcement Agencies
- Account Reviews
- Securities
- Patrol
- Incident Reports
- National Security
- Federal Agencies
- Illegal Entry
- Security Functions
- CIS
- Transportation Security Administration
- Customer Complaints
- NCIC
- Performance Evaluations
- Process Improvement
- OSJ
- BDA
Updated January 8, 2025