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Supplier development engineer vs product support engineer

The differences between supplier development engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a supplier development engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $89,484 average annual salary of a supplier development engineer.

The top three skills for a supplier development engineer include supplier development, supply chain and sigma. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Supplier development engineer vs product support engineer overview

Supplier Development EngineerProduct Support Engineer
Yearly salary$89,484$90,379
Hourly rate$43.02$43.45
Growth rate10%2%
Number of jobs88,396201,554
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a supplier development engineer do?

The job of a supplier development engineer is to source, negotiate, and buy goods, services, and materials in order to meet an organization's operational requirements. You will supervise teams in developing new supply sources to improve the company's cost competitiveness. Typical duties include researching entrepreneurial companies to identify potential suppliers and sources, assessing new and existing supplier capabilities to meet cost, product, capacity, and quality, and driving improvements using lean methodologies. You will also perform benchmarking studies to determine future trends and best practices.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Supplier development engineer vs product support engineer salary

Supplier development engineers and product support engineers have different pay scales, as shown below.

Supplier Development EngineerProduct Support Engineer
Average salary$89,484$90,379
Salary rangeBetween $70,000 And $113,000Between $67,000 And $121,000
Highest paying CitySouth San Francisco, CASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyGoogleApple
Best paying industryAutomotiveTechnology

Differences between supplier development engineer and product support engineer education

There are a few differences between a supplier development engineer and a product support engineer in terms of educational background:

Supplier Development EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Most common majorBusinessElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Supplier development engineer vs product support engineer demographics

Here are the differences between supplier development engineers' and product support engineers' demographics:

Supplier Development EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 81.9% Female, 18.1%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 12.0% White, 67.6% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between supplier development engineer and product support engineer duties and responsibilities

Supplier development engineer example responsibilities.

  • Lead Kaizen event at Monterrey, Mexico supplier to produce efficiencies in raw material inventory.
  • Manage operations and functions for multiple supplier and commodities simultaneously by using PDCA and KPI's.
  • Coordinate all supplier PPAP submissions and coordinate approval; manage corrective action activity where necessary.
  • Incorporate FMEA, PFMEA, APQP and SPC methodologies into source inspection plans and on-dock receiving inspection plans.
  • Improve processes to create a sigma shift in quality and delivery results.
  • Create current risk assessment process and all documentation used for ISO compliance.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Supplier development engineer vs product support engineer skills

Common supplier development engineer skills
  • Supplier Development, 6%
  • Supply Chain, 6%
  • Sigma, 5%
  • Supplier Quality, 5%
  • PPAP, 4%
  • Continuous Improvement, 4%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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