Job outlook for supply chain consultants in the United States

What general advice would you give to a Supply Chain Consultant?

Priya Nagaraj: Students should be able to analyze and interpret data. For instance, demand forecasting and predictive analytics are a large part of this industry today. As the number of regulations across nations increases, it is important to have at least some knowledge of foreign regulations. Cross-cultural knowledge and experience are always a plus in this area for prospective employees. People skills are also important along with knowledge of additional languages.

What Supply Chain Consultant skills would you recommend for someone trying to advance their career?

Priya Nagaraj: One of the most important factors is some experience in the industry. An internship working in the logistics or supply chain area is a plus. Sometimes students' internships are not specifically in logistics, in such cases, it helps to have worked on a project in class that mimics real-life situations.

What will help Supply Chain Consultants increase their earning potential?

Priya Nagaraj: Students need to know how to write their resumes and update their profiles so they can flag the skills they have acquired to prospective employers. Once they start their careers, attitude is one of the most important predictors of success - the ability to communicate and work in a team, and an openness to learn.

What soft skills should all Supply Chain Consultants possess?

C. Darren Brooks Ph.D.: While advancements in technology, artificial intelligence (AI), and data analytics occupy center stage in many areas of management practice, soft skills continue to be seen as equally or even more important skills for success in the field of management. Soft skills are typically described as personal attributes, qualities, and characteristics that enable us to interact more effectively with others. In most fields of management, our ability to communicate, work with, and interact with other people constitutes a significant portion of the work we do. Consequently, employers are focused on identifying candidates who possess strong skills are areas of communication (verbal, written, and non-verbal), leadership and followership, collaboration, an ability to work in teams, intellectual curiosity, adaptability, conflict management, problem-solving, creativity.

What hard/technical skills are most important for Supply Chain Consultants?

C. Darren Brooks Ph.D.: As stated earlier, the field of management is broad and encompasses all industries and sectors. Consequently, the technical skills necessary to succeed will vary according to the specific knowledge and experiences required to understand the nuances of an organization. Accordingly, graduates who have business acumen and technical competency in a particular discipline or industry would be better positioned for employment opportunities. As a result, I always place emphasis on gaining internships and work experience concurrently with academic study. These experiences will provide a real-world understanding of the type of skills necessary to succeed in organizations as well as offer industry-specific knowledge. However, for many graduates, their practical skills are limited. In this case, it is important to ensure you have more generalizable skills that are applicable across industries, such as building digital fluency, analytical fluency, writing skills, and strong Excel skills. When speaking with consulting firms and industry employers, they repeatedly reference the need for graduates to demonstrate more advanced Excel skills.

Will there be an enduring impact of the coronavirus pandemic on Supply Chain Consultants?

Kelly Lynch: Absolutely - both positive and negative and both long-term and short-term impacts. For example, a negative is that there are fewer companies offering full-time opportunities than before the pandemic, so that limits options for students, for now. That is a short-term negative impact. Longer-term and more positive for Supply Chain Management graduates is that there is significantly more awareness in companies about what supply chains are and how not understanding your supply chains puts your company at risk in so may ways. Companies need to attract talent that helps them to close gaps and identify opportunities to optimize their supply chains on many fronts. Supply chains and the entities that companies make strategic components of their supply chains and interact with them proactively will gain competitive advantage - not only in terms of cost efficiency, but in new product innovation, speed-to-market, sustainability, etc.

What's a good job out of college for Supply Chain Consultants?

Kelly Lynch: A good job is any position or opportunity that makes you - a recent graduate - happy. Some students are motivated by some factors and other students motivated by others. For example, it could be compensation, it could be geographic location, it could be upward mobility, it could be rotational programs, it could be finding an employer that aligns with your personal beliefs and values - or you may not want to go to a company - perhaps you want to start your own company, or go to law school, or ....?

What will help Supply Chain Consultants increase their earning potential?

Kelly Lynch: So many things:
-Good/exceptional grades
-Getting involved on campus - student clubs, becoming a mentor or tutor
-Taking leadership positions in clubs, fraternities, sororities, etc.
-Take advantage of experiential opportunities - internships, micro-internships, co-ops, on-campus employment, company tours and information sessions
-Community service - what can you do to make a difference in your "college town" and surrounding community - volunteer!
-Engage with faculty - classroom assistant, research assistant - help to advance knowledge among your peers
-Be confident in yourself
-Be organized - manage your time efficiently and you will do fine

What are the biggest trends we'll see in the Supply Chain Consultant job market given the pandemic?

Jason Hewitt Ph.D.: The biggest trend is a switch to online operations. Work that was forced online will most likely continue to be done there. Businesses that were forced to go online are learning there are cost advantages to keeping the work force remote. Second to that, is the need for businesses and individuals to be flexible and open to taking a different course of action at a moment's notice. Winners in the new economy will be virtual and flexible to changing their processes.

What technical skills for a Supply Chain Consultant stand out to employers?

Jason Hewitt Ph.D.: Zoom for every industry. Industry-specific software is of course important as well. Communication skills, both internally as well as customer facing, are essential in these times of uncertainty.

What's a good job out of college for Supply Chain Consultants?

Jason Hewitt Ph.D.: Anything that is related to your major, your passion, and your skill set. Building a career means taking a series of better and better positions as you gain experience in your field. Start small, but make sure it is a part of your bigger career plan.

Will there be an enduring impact of the coronavirus pandemic on Supply Chain Consultants?

Lauren D’Innocenzo Ph.D.: The coronavirus pandemic has certainly tightened the job market, with fewer available jobs in many sectors such as the service industry, but at the same time, has created many other opportunities for graduates in fields such as healthcare and supply chain. For new graduates, strategically considering opportunities may help to overcome some of the challenges presented in the current economy.

For example, if you are looking to gain experience in service, applying to service-oriented positions in IT or healthcare may offer more opportunities and give you more breadth of experience. I believe the potential for an enduring impact exists in a graduate's ability to adapt to changing demands and willingness to cast a wider net for available positions. Graduates who are myopically focused and unwilling to test their knowledge in different areas may not see the same opportunities, and over time, the lack of opportunities can add up. Now is a great time to work on your resilience and flexibility.

What type of skills will young Supply Chain Consultants need?

Lauren D’Innocenzo Ph.D.: We are seeing more and more the need for core skills (formerly known as soft skills). These skills include being able to work in a team, leadership, critical problem-solving, and negotiations, to name a few. Many employers see these skills as transferable across contexts and increase the likelihood that the individual will be able to work with others and think outside of the box in collaborative, knowledge-intensive environments. We know that much of the learning for jobs occurs on the job and having these core skills can really help you to stand out as a team-oriented individual, who is willing to think beyond their own needs, and can learn organizational-specific skills needed to succeed in the employer's company.

What general advice would you give to a Supply Chain Consultant?

Eleni Barbieri: Take advantage of every opportunity to intern, observe, or volunteer in the area of your chosen profession. Gather as much information as possible to assist you in making sure that the profession that you chose is the one that you really wantd. There are many different professions in the legal services field. Go in with an open mind and with your eyes wide open; sample all the ones you're interested in so that you can get on track to your ultimate career goal as soon as possible. Do your research to ensure that you pick the organization that best suits your ideals and your vision of an environment that inspires and motivates you to succeed.
Remember that you never stop learning. Stay informed. You will work with numerous people. Try to emulate the ones that you feel are the most successful and professional. Focus is everything. Have a short-term plan, a five-year plan, and a long-term plan. It's alright to adjust your plan as long as you keep your ultimate goals in sight.

What are the biggest trends we'll see in the Supply Chain Consultant job market given the pandemic?

Ron Aubé Ph.D.: Covid-19 raised awareness about the importance of trust and flexibility in the workplace. Organizations have been forced to explore options beyond traditional office solutions and learned to adapt for different tasks and projects while maintaining employee morale and productivity. Remote work and entrusting employees is not only possible, but necessary, as well as profitable. Companies found that employees can remain effective and productive, while enjoying increased job satisfaction and progressive organizations look for opportunities to arrange talent-sharing partnerships with other organizations.

Remote work has in some ways dehumanized employees and much remains to be done to prioritize the well-being of employees, treating them as people first and workers second. Personal factors promoting physical health and emotional well-being are trendy. Gartner (2020) finds that 32 percent of organizations are replacing full-time employees with contingent workers as a cost-saving measure. The workforce will be increasingly distributed requiring new forms of management and leadership at the top and ways to enhance job satisfaction. Furthermore, the cross-generational workforce curve is being reshaped as many workers aged over 65 are retiring due to infection concerns. While young workers are currently more likely to be in jobs impacted by the crisis, this exodus of older workers opens the door for them to step in.

Unlike typical recessions where the consumption of goods collapses while services remain largely stable, this pandemic has created the opposite. The service industries (entertainment, travel, lodging, full-service restaurants, elective healthcare, and childcare) have been the most adversely affected driven by the impact of social distancing (Source: U.S. Bureau of Labor Statistics). Employment opportunities in production, transportation, storage, and selling of goods (excluding retail) are therefore expected to rise. Fueled by the new realities of social distancing and the increased need for digital collaborations in the workforce, fields related to artificial intelligence are growing at an accelerated pace.

Migration away from large urban centers is becoming noticeable as fewer people come to work and spend money in the city. As a result, the most significant drop in hiring has occurred in large metropolitan areas, while outside the cities, hiring is on the rise.

What general advice would you give to a Supply Chain Consultant?

Ron Aubé Ph.D.: Be humble and coachable. Get several mentors and absorb all the knowledge you can from them. Learn from experienced workers and share your own knowledge. Older generations are not always as savvy with technology and reverse mentoring has proven productive whereas older experienced workers can teach the younger cohorts about how to navigate organizational and decision-making issues. Remote work has made this a bit more challenging but not impossible. Build your network. Get involved in everything and anything related to your field of expertise. Be seen. Share your knowledge. Be confident, yet humble and open to new ideas.

As the workplace is still undergoing significant behavior change forced by Covid-19, probably the best advice I could give to a graduate beginning her/his career is to be adaptable and seek to work for an organization with a culture of agility and innovation. Organizations refusing to change and adapt are doomed to fail ultimately. As a young graduate with the knowledge of technology, you have an enormous advantage over workers not possessing the ability to navigate the digital world so easily. Take advantage of it.

What skills stand out on Supply Chain Consultant resumes?

Brooke Buffington: Skills that standout are often position specific, but there are always skills that a wide-variety of employers seek. These skills align with the competencies developed by the National Association of Colleges and Employers (NACE), which include skills in critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work-ethic, career management, and global/intercultural fluency.

Are there any particularly good places in the United States for Supply Chain Consultants to find work opportunities?

Marta Diaz:
-Larger metropolitan areas would most likely have the largest number of opportunities; however, there will be more remote work opportunities without living in these metro areas.
-A new job opportunity for the future is the CRO (Chief Remote Officer), responsible for managing remote workers.

Will there be an enduring impact of the coronavirus pandemic on Supply Chain Consultants?

Dr. Andy Tiger Ph.D.: Tough question. It will probably take some time to know the effect. Some industries will suffer and might not recover. However, some industries are thriving and will likely continue to do so. Opportunities will exist, but they might not be the type of career that a graduate initially wanted to pursue.

What general advice would you give to a Supply Chain Consultant?

Angela Grotto Ph.D.:

1. When job searching, be active and persistent - Network by setting up Zoom informational calls with professionals (alumni, people with whom your family work) to learn about jobs that you are interested in or to learn about organizations where you would like to work and then follow up with them; have someone you trust who is a professional review your resume and social media profile pages; carve out time every day to apply to jobs; use Handshake and LinkedIn as a resource; keep sending out applications; while job searching, volunteer or start your business project that showcases your skillset and then discuss it during your interviews.
   
2. When interviewing, be creative - Use experiences from your academic career to demonstrate your capabilities. There are many skills you learn in class that are transferrable to the professional world. For example, as a student, you likely had to pivot to full remote learning during the COVID-19 pandemic. Rather than seeing this as a disadvantage, discuss how the new learning format has prepared you to work remotely as an employee, how small group projects have primed you to collaborate on a virtual team, and how small classes have equipped you to use technology such as Zoom.
   
3. When deciding on a job offer, be open-minded - Your first job may not be the one you had imagined or hoped for upon graduation. Still, it may be a stepping stone to your ideal career or a way to build your network of professional connections. You create meaningful and valuable relationships with others who may one day help you get the job you want.
   
4. When you land the job, be flexible - Show your employer or your boss that you're willing to step outside your comfort zone and do tasks that you were not necessarily trained for or are unrelated to your degree. Also, when circumstances at work change, such as during the COVID-19 pandemic, show that you are willing to step up and do a different job, do someone else's job, or work on another project or team. This flexibility will demonstrate your versatility and how you can adapt to new and unpredictable situations. Lastly, embrace the "gig" economy - be willing to start as a temporary or contract worker with a company to get your foot in the door and build more professional connections.
   

What type of skills will young Supply Chain Consultants need?

Adrian Tan: The feedback from business leaders is that they wish to see a balanced mix of different skills in new graduates. An unexpected skill mentioned is the ability to use spreadsheets such as Excel. Companies do not expect to have to train new employees to use spreadsheets, though it turned out that spreadsheets are widely used (at varying levels of complexity) at all levels in organizations. An assumption here is that if a graduate already has good spreadsheet skills, then the graduate should also have the ability to quickly pick up on other more complex business IT skills required by the organization.
Businesses also need to know if their new employees can effectively interact with internal or external audiences. In this regard, excellent presentation skills are the minimum expectation from businesses. Presentation skills (both formal and informal) include the ability to read people, to communicate, and to covey information appropriately to the different types of audiences they may encounter - and these may sometimes include bored, skeptical, adversarial or even hostile audiences.
Every organization also requires graduates to show that they are good team-players. In addition to that, it is a big advantage if graduates can also demonstrate sound leadership skills in the context of teamwork. This is because new employees with leadership potential are viewed as those who are willing to go the extra mile, able to function with minimum supervision, can roll with the punches to jump back into the fray, and trusted to welcome (instead of to avoid) new assignments or challenges. Leadership skills are also seen as closely aligned with the possession of a corporate entrepreneurial mindset in that such employees are more willing to challenge the status quo, come up with out-of-the-box ideas, and help lead transformation efforts that can guide the organization in the future.

Are there any particularly good places in the United States for Supply Chain Consultants to find work opportunities?

Adrian Tan: Business skills are in great demand anywhere where there is a desire to organize human beings for productive gains. Realistically, new graduates always have to consider if they should relocate for their first jobs. This is because it is natural for business cycles to expand or contract over time in patterns that may not be in sync with the timing of new graduates entering the work force. For instance, the onset of the Covid-19 pandemic has froze certain types of jobs in businesses, but has expanded other types of jobs instead. This means that there are new opportunities being created, but these may be located in other parts of the country.

How do you envision technology impacting Supply Chain Consultants in the next 5 years?

Adrian Tan: Large organizations will likely continue to invest in data mining efforts to better understand their supply chain dynamics. Smaller companies (defined as those with reduced access to funding) will likely make increased use of cloud computing applications to remain competitive. Governments, verification or certification organizations may invest in blockchain technologies in order to reliably track sources or destinations of goods.

What type of skills will young Supply Chain Consultants need?

Abe Eshkenazi: COVID-19 has put a global spotlight on the importance of supply chain functions for all aspects of life, including food, e-commerce and logistics, public health, and the economy, so there's no better time for graduates to enter the profession.

A successful career in the supply chain requires both technical and leadership skills. The Association for Supply Chain Management's 2020 Salary and Career Survey found the top five technical skills for supply chain professionals to master include: inventory management, best practice knowledge, project management, computer skills, and risk management. On the flip side, the top leadership skills that respondents valued in potential employees were effective communication, collaboration with others, critical thinking, big picture future planning, and problem-solving. While it's not expected that new graduates have mastered each and every skill listed, they should be able to articulate to future employers how they have used these skills in the past and show that they plan to hone them in the future through on-the-job experience and continued learning.

In addition to academic credentials, there is a push towards more application/competency-based knowledge (certifications) that can be achieved for specific areas within the supply chain.

How do you envision technology impacting Supply Chain Consultants in the next 5 years?

Abe Eshkenazi: The impact of technology on the supply chain will be multi-faceted, but, overall, I see it helping us close the ever-expanding skills gap. A growing issue in industries, across the board, is a surplus of positions that go unfilled due to the lack of skilled professionals available to fill them. In fact, as of October 2019, there were 7.3 million job openings in the U.S. economy, as companies across industries have had trouble finding skilled employees.

Technology is critical for the digitization of supply chains, which will help with visibility and transparency along the supply chain. Being trained to keep up with the new logistics platforms and technology available is very much a part of why upskilling and keeping your certifications up to date is so important. The push toward adopting technology and automation creates the opportunity for employees to develop, move up, and fill more skilled positions. Instead of investing dollars recruiting and training employees for lower-skilled positions, companies can now focus on training motivated employees for the specific skills needed for more technical roles, improving productivity, raising incomes, and satisfaction levels.

Education and upskilling should be thought of like a supply chain pipeline, where you plan for your talent needs before they become critical - the demand-driven approach. By implementing this system of demand-driven education supported by technology, it allows companies to have a full view of where future shortages may lurk and plan accordingly. Businesses would have a plan for attacking the talent gap and know what to do, rather than waiting for perfectly trained applicants.

What type of skills will young Supply Chain Consultants need?

Daniel Stanton: Of course, supply chain professionals need to understand the basics of logistics, procurement, and operations. But if I had to pick just three skills that I think are going to be critical for supply chain graduates in the years ahead, I'd say 1) Data Analysis, 2) Systems Thinking, and 3) Project Management. The amount of data that's available is growing quickly, and we need people who can access and analyze it. Then, we need to understand what that data means, and how it affects all of the different functions within our supply chains. And finally, in order to use that data to make changes, supply chain professionals need to be able to launch and manage projects effectively.

Are there any particularly good places in the United States for Supply Chain Consultants to find work opportunities?

Daniel Stanton: Every business and government organization has a supply chain, and that means there are job opportunities for supply chain professionals virtually everywhere. I always encourage people to focus on industries and regions that align with their personal priorities, while factoring in the upside opportunities and downside risks. It's easier to get a job with a company that is growing, and in a region that has a strong economy. But you can still find opportunities with companies that are trying to cut costs in their supply chain to survive an economic downturn.

How do you envision technology impacting Supply Chain Consultants in the next 5 years?

Daniel Stanton: Technology is having a huge impact on supply chains! Many of our planning and execution processes are being automated, and robots and autonomous vehicles are changing the way we think about transportation and material handling. Sensors and telecommunications are also giving us better visibility to what's happening throughout the supply chain, and making it much easier to control supply chain activities around the world from a laptop or cellphone. I know some people are concerned about technology replacing the work that people are doing today, and eliminating supply chain jobs. But I think there are many more examples of companies that are creating new positions for people who can plan and orchestrate the vast number of complex activities that need to be aligned in order for a supply chain to function effectively.