Supply manager job description

ez Cater is the most trusted provider of corporate food solutions - a $300+ billion market in the US alone. ez Cater is purpose-built for business. ez Cater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ez Cater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.

We're looking for a scrappy, hands-on, curious, and innovative team leader to support taking our restaurant network to the next level of excellence. You'll support our team of Menu Optimization Specialists who consult and optimize our current network, as well as help us identify who, what, and where we are missing critical supply. In this role, you will work closely with our Sales, Onboarding, Menu, and Operations teams to ensure that our restaurant supply is tightly aligned with the needs of our customers. We're looking for a self-driven, innovative, creative, and collaborative individual with strong project management skills and a high capacity to influence their team and cross-functional partners to lead this team during our next stage of growth and beyond.

What you'll do: Manage. You'll directly oversee a small team of optimization specialists who regularly consult with our restaurant partners to drive their menus to new heights of success. Specialize. You'll become an expert on our supply through all stages of the partner lifecycle - from onboarding, to modifications, to quality assurance. After that, you'll help us diagnose exactly what we're missing.Collaborate. You'll ensure that our Menu Support Team by ensuring that all of our menu creation and maintenance is infused with the success metrics that your team lives and breathes.Strategize. You'll build out plans for your team to ensure our optimization team's goals and KPIs are supporting our larger company vision. Experiment. You'll use both internal and external data sources to inform best menu practices for our 95k partners. Influence. You'll act as a strategic partner on cross-functional projects with our Demand Sales, Partner Operations, and Marketing teams to ensure we're driving restaurant success across multiple areas of the business Support. You and our team will provide multiple internal stakeholders and restaurant partners with timely and thoughtful menu insights and analyses Implement. You'll run pilots with our restaurant partners, define success metrics, create new internal processes, and work side-by-side with our Product, Sales, Operations, Support, and Engineering to build new tools and features.Engage. You'll identify our optimal restaurant supply to test our new initiatives and will sell the value proposition to them. Wear a ton of hats. You're equally comfortable in the weeds and at 10,000 feet. You have a “no task is too small” mentality.

What you have: You're well-versed in Operations. You've ideally had at least 2-4 years of experience at a technology company solving complex customer or partner-facing problems. Whether it's Zendesk, Hubspot, monday.com, or our homegrown tools, you can pick it up fast and then teach others the ropes. You're a visionary leader. You have ideally 2-3 years people management experience, preferably including in a remote environment. You love the challenge of getting people excited about your next big idea. You're a born problem solver. Inventing new ways to approach problems excites you. “Get to the root cause” is a phrase you use often. You talk the talk and walk the walk. You'll roll up your sleeves with your team, engaging with our restaurant partners to advise them on how to optimize for success. You're a circus-level juggler. You're comfortable working simultaneously on multiple competing priorities and deliverables from both internal and external stakeholders. You're comfortable using data. You're great at pulling relevant insights from multiple complex data sets and are passionate about tracking everything that you do. You're a strong communicator. You have experience thoughtfully explaining unique concepts to diverse audiences and know how to keep everyone on the same page. Not to mention, you possess strong presentation skills both in person and virtually. You're incredibly curious. You're biased towards action. You love working as a “generalist” on complex problems. Bonus points if you've also: Worked in the restaurant industry or restaurant tech space.Had experience creating engaging + data-driven presentations and collateral.
The national cash compensation range for this role is $80,000 - $118,000 annually*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ez Cater does not sponsor applicants for work visas or legal permanent residence.

What you'll get from us:
You'll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You'll also get sane working hours and great flexibility around work/life balance.

Have people in your life - of any age - who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you'll get all this: Market salary, stock options that you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ez Cater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you're in one of our offices, and knowing that you helped get this rocket ship to the moon.

ez Cater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ez Cater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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CA Remote, Colorado Remote, Idaho Remote, NV Remote, Oregon Remote, WA Remote, Arizona Roving, UTaSCFull-time40
JOB PURPOSE

To support the company's engagement with suppliers in any capacity. In partnership with the business owners, the Sr. Supplier Manager will ensure that best practices established by the procurement organization are followed and executed with any supplier engagement that includes but is not limited to the following: sourcing a supplier for new or expanded capabilities, performing supplier business reviews, running RFP's or RFI's, selecting a supplier from an RFP, contract negotiations and contracting, contract renewals, supplier performance resolution, and the like.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Lead supplier engagement activities that include: sourcing a supplier for new or expanded capabilities, performing supplier business reviews, running RFP's or RFI's, selecting a supplier from a RFP, contract negotiations and contracting, contract renewals, supplier performance resolution, and the like to best in class processes.
* Partner with business owners to ensure their suppliers are aligned with their strategic goals and strategy.
* Oversee the contract renewal process to ensure that the business' contracts are properly reviewed, and any appropriate actions are taken proactively before the renewal period.
* Plan for annual and other periodic reviews with business owners on their supplier engagement needs. Prepare an annual review and then meet regularly as needed to ensure alignment with business owner and any potential supplier performance issues requiring resolution.
* Coordinate quarterly business reviews with top suppliers (highest spend, business critical, highly visible, etc.) for any business unit being supported.
* Responsible for proactively managing stakeholders and demonstrating stakeholder management skills that include: proactive communication, timely updates, prioritization of time aligned with business needs, accomplished project management ownership, etc.
* Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities -- knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
* Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
* Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
* May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
* Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
* Takes personal initiative and is a positive example for others to emulate.
* Embraces our vision to become "The World's Greatest Bank."
* May perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES None

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

* Bachelor's degree in Business, Economics, or Supply Chain required.
* Master's degree in Business preferred.
* Certification in APICS, CPM, Supply Management, Supply Chain preferred.
* Must be able to influence, create and maintain relationships, work with leadership level executives, and have experience with indirect categories of spend.
* Demonstrated experience in supplier management with increasing levels of responsibilities across all indirect categories of spend.
* Experience with managing stakeholders.
* 5-8 years' experience in sourcing and project management.
* Strong excel and analytical experience.
* Experience running RFPs.
* 5+ years of contracting and contract negotiating experience.

PHYSICAL AND ENVIRONMENTAL DEMANDS

* Office environment -- no specific or unusual physical or environmental demands.
* Occasional travel.

Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

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SUMMARY/JOB PURPOSE:

The Clinical Supplies Manager oversees all aspects of clinical supply management including packaging, labeling, monitor inventory levels, and distribution by interacting with internal and external supply partners/vendors to ensure supply of IMP are sufficient at depots and clinical sites.

JOB COMPLEXITY:

* •Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors •Uses professional concepts and company objectives to resolve moderate to complex issues in creative and effective ways •May also work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors •Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results •Networks with key contacts outside own area of expertise

Essential Duties And Responsibilities

* •Lead effort for clinical supply management functionality •Monitor and manage clinical supply activities through IRT from study start-up through study closure •Proactively drive the labeling, packaging, release, distribution of clinical supplies at external CMO's for assigned studies, ensuring the project timeline is met or exceeded •Ensure domestic and global distribution arrangements are in place with external vendors to allow shipment following availability of technical and regulatory releases •In collaboration with relevant partners, create forecasts and packaging design based on study needs to ensure optimized supply plan •Partner with key stakeholders (including Quality Assurance and Regulatory Affairs) to ensure supplies are labelled and released for clinical site shipment for global clinical trials •Work cross-functionally to develop IRT to develop specifications and perform UAT •Design and/or review label text to meet product requirements and ensure compliance with US and international regulations •Represent clinical supplies function at clinical trial team meetings; communicate plan and timelines to internal and external customers and partners •Work with cross-functional teams to develop specifications and user testing of IRT systems provided by 3rd party vendors •Ensure appropriate system documentation is transferred to TMF and ready for inspection readiness •Utilize appropriate software and IT systems to effectively manage key project activities

Supervisory Responsibilities

* None

Education/Experience

* BS/BA degree in related discipline and a minimum of three years of related experience; or, MS/MA degree in related discipline and a minimum of one year of related experience; or, Equivalent combination of education and experience. Certification in assigned areas is a plus.

Experience/The Ideal for Successful Entry into Job

* Demonstrated experience with clinical supply management planning, labeling, packaging, and distribution Clinical Supply management experience using contract manufacturing companies strongly preferred Working knowledge and experience with Interactive Response Technologies (IRT) such as IVRS and IWRS

Knowledge/Skills

* Willingness to work in a fast paced, evolving environment Knowledge of GMP batch record development, review, and approval processes Knowledge of Interactive Voice/Web response systems for use in clinical studies Working knowledge of regulations relating to clinical labeling, packaging and distribution activities Working knowledge of GMP/GCP/GLP regulations required Excellent project management and communication skills

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.