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Support Analyst Education Requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a support analyst. Support analysts usually study business, computer science, or computer information systems. 62% of support analysts hold a bachelor's degree, and 21% hold an associate degree. We analyzed 13,186 real support analyst resumes to see exactly what support analyst education sections show.

The most common colleges for support analysts are the University of Phoenix and the University of Phoenix.

There are also many online support analyst courses to help get the education required to be a support analyst.

There are certain support analyst certifications that you should consider. These support analyst certifications include Security 5 Certification and Certified Network Computer Technician (CNCT).

What education do you need to become a support analyst?

What degree do you need to be a support analyst?

The most common degree for support analysts is bachelor's degree, with 62% of support analysts earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 9%.
  • Bachelor's, 62%
  • Associate, 21%
  • Master's, 9%
  • High School Diploma, 4%
  • Other Degrees, 4%

What should I major in to become a support analyst?

You should major in business to become a support analyst. 23% of support analysts major in business. Other common majors for a support analyst include computer science and computer information systems.

Most common colleges for support analysts

Support analysts often get their degrees at University of Phoenix, DeVry University, and Strayer University. Here are the most common colleges for support analysts in the US based on their resumes.
Support Analyst Common CollegePercentages
University of Phoenix19.09%
DeVry University13.59%
Strayer University7.12%
Pennsylvania State University5.83%
University of Houston5.50%

Best majors for support analysts

Best colleges for support analysts

The best colleges for support analysts are Stanford University, Northwestern University, and University of Pennsylvania.

A support analyst with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for support analysts. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become support analysts.

1. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition

$56,225

Enrollment

19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition

$9,808

Enrollment

13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition

$7,488

Enrollment

30,018

8. Boston University

Boston, MA • Private

In-State Tuition

$53,948

Enrollment

17,238

9. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition

$50,530

Enrollment

4,571

20 best online courses for support analysts

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Hands-on Technical skills for IT Support Professionals...

5. IBM IT Support

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Top 10 most affordable universities for support analysts

The most affordable schools for support analysts are California State University - Bakersfield, suny farmingdale, and brooklyn college of the city university of new york.

If the best universities for support analysts are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for support analysts.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Cost of Attendance

16,714

2. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition

$8,306

Cost of Attendance

16,091

3. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-State Tuition

$7,240

Cost of Attendance

13,991

4. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition

$6,942

Cost of Attendance

14,469

5. Brigham Young University

Provo, UT • Private

In-State Tuition

$5,620

Cost of Attendance

18,136

6. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition

$6,798

Cost of Attendance

18,306

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-State Tuition

$4,094

Cost of Attendance

14,302

8. California State University - Los Angeles

Los Angeles, CA • Private

In-State Tuition

$6,749

Cost of Attendance

14,823

9. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-State Tuition

$7,770

Cost of Attendance

21,244

10. Baruch College of the City University of New York

New York, NY • Private

In-State Tuition

$7,262

Cost of Attendance

14,046

Top 10 hardest universities to get into for support analysts

The hardest universities for support analysts to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for support analysts are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for support analysts based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions Rate

4%

SAT Average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions Rate

8%

SAT Average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions Rate

8%

SAT Average

1,492

4. University of Southern California

Los Angeles, CA • Private

Admissions Rate

13%

SAT Average

1,445

5. Boston University

Boston, MA • Private

Admissions Rate

22%

SAT Average

1,420

6. New York University

New York, NY • Private

Admissions Rate

20%

SAT Average

1,419

7. Vanderbilt University

Nashville, TN • Private

Admissions Rate

10%

SAT Average

1,514

8. Rensselaer Polytechnic Institute

Troy, NY • Private

Admissions Rate

43%

SAT Average

1,415

9. George Washington University, The

Washington, DC • Private

Admissions Rate

42%

SAT Average

1,380

10. University of Rochester

Rochester, NY • Private

Admissions Rate

29%

SAT Average

1,422

Top 10 easy-to-apply-to universities for support analysts

The easiest schools for support analysts to get into are Oklahoma Wesleyan University, barry university, and nyack college.

Some schools are much easier to get into. If you want to start your career as a support analyst without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for support analysts.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions Rate

68%

SAT Average

964

2. Barry University

Miami, FL • Private

Admissions Rate

91%

SAT Average

1,006

3. Nyack College

New York, NY • Private

Admissions Rate

98%

SAT Average

999

4. La Roche College

Pittsburgh, PA • Private

Admissions Rate

99%

SAT Average

1,008

5. LIM College

New York, NY • Private

Admissions Rate

83%

SAT Average

1,061

6. Notre Dame College

Cleveland, OH • Private

Admissions Rate

90%

SAT Average

994

7. Saint Martin's University

Lacey, WA • Private

Admissions Rate

96%

SAT Average

1,111

8. Cardinal Stritch University

Milwaukee, WI • Private

Admissions Rate

71%

SAT Average

1,035

9. Iona College

New Rochelle, NY • Private

Admissions Rate

88%

SAT Average

1,089

10. Holy Names University

Oakland, CA • Private

Admissions Rate

70%

SAT Average

849

Average support analyst salary by education level

According to our data, support analysts with a Master's degree earn the highest average salary, at $96,277 annually. Support analysts with a Doctorate degree earn an average annual salary of $90,699.
Support Analyst education levelSupport Analyst salary
Master's Degree$96,277
High School Diploma or Less$69,785
Bachelor's Degree$80,411
Doctorate Degree$90,699
Some College/ Associate Degree$71,751

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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