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Support associate jobs in Alabama - 526 jobs

  • Software Support Analyst

    Toyota Industries Commercial Finance 4.3company rating

    Support associate job in Alabama

    The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.] Job Functions: With guidance perform QA functions for any issue resolution from support calls. With guidance track and thoroughly document all customer issues in our ticketing system. As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately. Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers. Facilitate positive proactive working relationships with customers and internal resources. Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software) Participation in an on call and/or escalation rotation. Handles escalations or consultations from application support specialist. Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS). Create datasets to analyze and recreate issues reported by customers. Ability to look through database log files to troubleshoot software issues. Implement and improve remote monitoring tools for our customer's systems. Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals). Ability to work with specialist and provide feedback and/or guidance to resolve an issue. Ensure escalated issues are recorded in knowledgebase. Travel Requirements: 15% overnight travel (Travel expenses paid by Bastian Solutions) Preferred Skills and Required Qualifications : Bachelor's degree required, degree in Computer Science or Information Systems preferred. Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK Minimum one year of experience troubleshooting Exacta as a Specialist II. Excellent customer service skills. Remain positive and calm under pressure. Excellent troubleshooting abilities and analytical skills. Ability to write and understand SQL Queries. Superior oral and written communication skills. Must be eligible to work in the USA long term without sponsorship. To learn more about us, click the following link - ******************************************* About Bastian Solutions: Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation/Holiday Pay Tuition Reimbursement Volunteer Work Professional Associations, Conferences and Subscriptions Company Meetings & Events Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
    $47k-71k yearly est. 14h ago
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  • SYSTEM SUPPORT SPECIALIST I

    Mobile County (Al 4.4company rating

    Support associate job in Mobile, AL

    This is advanced technical work in system management, system support and in maintaining system performance. Jurisdiction Yearly SalaryMobile County*$64,678 - $103,397 City of Prichard$32,352 - $50,184 City of Saraland*$54,412 - $86,986 Mobile Area Water & Sewer System* $55,772 - $89,161 Mobile County Health Department$53,085 - $84,865 Mobile Housing Authority*$58,596 - $93,675 * Amended 10/17/2025Minimum Qualification Requirements Attainment of a minimum of a bachelor's degree from a recognized college or university in computer science or a closely related field and a minimum of three years experience performing operating system maintenance and support and troubleshooting end user operating system hardware and software; or a combination of education and experience equivalent to these requirements. For details, please see the Class Specifications | SYSTEM SUPPORT SPECIALIST I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers
    $64.7k-103.4k yearly 42d ago
  • TES Endpoint Support Associate

    Auburn University 3.9company rating

    Support associate job in Auburn, AL

    Details** Information **Requisition Number** TES3018P **Home Org Name** Info and Instructional Technology **Division Name** College of Veterinary Medicine Title** TES Endpoint Support Associate **Estimated Hours Per Week** 30 **Anticipated Length of Assignment** 6-9 Months **Job Summary** The Office of Information and Instructional Technology is seeking an **Endpoint Support Associate** to deliver technical support services to campus constituents, ensuring timely problem resolution, seamless system/data access, and optimal system performance. This position provides support for desktop and mobile computing technology during our campus wide Windows 11 Conversion project. The Associate works with IT peers to deliver the Windows 11 update to all computer devices belonging to College of Veterinary Medicine and are supported by our department. Work hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. in the office (this is not a remote position); occasional nights and weekends may be required for emergencies. This associate must be able to navigate stairs and lift heavy equipment weighing up to 50 pounds. Must hold a valid driver's license and pass a required university driver's safety course. Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: + Assistance in the place of a regular employee who is absent for a specified period of time + Additional assistance during periods of abnormal or peak workloads + Assistance with special projects + Seasonal work + Emergencies If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. **AU students are not eligible for TES .** **Essential Functions** + Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. + Provides technical support to the University community to resolve moderately complex first- and second-tier desktop software, application, and communication issues in an efficient and timely manner. Thoroughly and accurately documents request history and routes advanced second- and third- tier requests to the appropriate technical personnel. + Provides timely resolution of problems or escalation on behalf of the client by maintaining strong working relationships with IT professionals in other areas. + Provides support and instruction for clients. + May assist with hardware and software evaluation or testing as part of the ongoing project. + Perform other related duties as assigned by the supervisor. **Why Work at Auburn?** + **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. + **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. + **We're Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. + **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. + **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! **Minimum Qualifications** + **Bachelor's degree-** No specific discipline. Degree in IT or related field preferred + **0** years of experience **OR** + **Associate's degree-** No specific discipline. Degree in IT or related field preferred + **4** years of experience **OR** + **High school diploma or equivalent** + **8** years of experience Substitution allowed for Education: When a candidate has the required experience but lacks the necessary education, they may usually apply additional relevant experience toward the education requirement at a rate of two (2) years of relevant experience per year of required education. + Relevant IT experience in a service environment or university setting. + Experience deploying and maintaining endpoint computers in a Windows and Mac environment. Experience in applying cybersecurity principles and best practices. **Desired Qualifications** Posting Detail Information **Salary Range** $20.16-$30.24 **Work Hours** 7:45AM to 4:45PM **City position is located in:** Auburn **State position is located:** AL **Posting Date** 08/11/2025 **Closing Date** **Equal Opportunity Compliance Statement** It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite (*************************************** to learn more. **Special Instructions to Applicants** **Quick Link for Internal Postings** ******************************************* **Documents Needed to Apply** **Required Documents** 1. Resume 2. Cover Letter **Optional Documents**
    $20.2-30.2 hourly 60d+ ago
  • Tier II Support Technician

    Lyons HR, LLC 3.9company rating

    Support associate job in Birmingham, AL

    Job DescriptionOverview The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service. Core Responsibilities * This position may be required to provide on-site services. Advanced Troubleshooting Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve. Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems. Server Administration Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V). Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services. Implementing server security measures such as firewall configurations, group policies, and access controls. Network Infrastructure Management Configuring and troubleshooting network switches, routers, and firewalls. Implementing VLANs, port forwarding, NAT, and other network configurations. Monitoring network performance and optimizing network resources for efficiency and reliability. Cloud Services Administration Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud). Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions. Implementing cloud security measures such as IAM policies, encryption, and access controls. Data Backup and Disaster Recovery Designing and implementing backup strategies for client data, applications, and systems. Performing regular backups and verifying data integrity. Planning and executing disaster recovery procedures in the event of data loss or system failure. Advanced Security Management Conducting security assessments and audits to identify vulnerabilities and risks. Implementing security patches, updates, and configurations to mitigate security threats. Responding to security incidents, performing forensic analysis, and coordinating incident response efforts. Advanced Endpoint Management Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response). Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting. Application Support Providing advanced support for business-critical applications and software platforms. Troubleshooting application performance issues, database errors, and integration problems. Collaborating with software vendors or developers to resolve complex application issues. Documentation and Knowledge Management Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues. Contributing to the development and maintenance of the MSP's knowledge base and internal documentation. Mentoring and Training Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities. Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices. Ticket Management Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation. Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base. Desired Skills and Qualifications Prolific understanding of IT principles and an ability to troubleshoot most technical issues. Extensive experience with various operating systems, office software, and network configurations. Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions. Strong organizational skills and the ability to multitask effectively. A customer-focused attitude, with patience and empathy for user concerns. A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment. Ticket KPI's 10-13 Tickets closed per day. 100%+ Kill Rate As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges. Powered by JazzHR CpDJawUFg2
    $50k-74k yearly est. 2d ago
  • Material Support Specialist I (Montgomery, AL, US, 36109)

    Steris Corporation 4.5company rating

    Support associate job in Montgomery, AL

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Material Support Specialist you will be responsible for works in warehouses and production facilities to receive, stock, and delivery parts and supplies. This activity includes the stocking, pulling, packing, processing, and loading of customer orders both internal/external. A Material Support Specialist must be able to work long hours standing and bending, and strength and stamina to routinely pick up and move heavy objects. The Material Support Specialist is also responsible for the initiation and maintenance of standard work and other departmental procedures in order to achieve inventory integrity while also improving the Materials Group overall Quality, Cost, and Delivery objectives. This is accomplished through the use of Lean tools in order to identify problems, recommend solutions and drive implementation through the use of continuous improvement activities. Shift: 9:00am-5:30pm Monday-Friday What you will do as a Material Support Specialist * Follows approved work instructions and established department procedures while performing routing tasks involved in the movement of materials, parts, supplies and equipment to support both internal/external customers. This is done by utilizing pallet jacks, forklifts, dollies or other industrial equipment. * Responsible for creating, measuring, reporting data to support SQCD measurements. * Perform routine cycle counting activities of materials to verify accuracy. This is done either by counting or weighing parts. * Perform system transactions that accurately transfer materials and any other departmental transactions necessary to maintain inventory integrity in a timely manner in AS400/Oracle MRP Systems. * Identify, participate and implement continuous improvement activities to impact overall quality, cost, and delivery initiatives. * Participate in the identification and implementation of root cause and corrective action ideas. * Responds to inquiries concerning inventory and status. * Reads and interprets shop papers such as travelers, blueprints, and other work instruction documents. The Experience, Skills and Abilities * Required: * High school graduate/GED * Proficient computer skills to include Microsoft Office applications such as EXCEL, Microsoft WORD, Office. Other: * Good verbal and written communication skills. * Must be thoroughly familiar with materials, tools, and methods of the processes in a manufacturing environment. * Direct hands on experience in an MRP systems environment preferred. * Experience working in a team environment. Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team environment; establishes and maintains constructive working relationships; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. * Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality. * Experience with and meeting productivity standards * Prior Materials Management experienced preferred. * Ability to read and comprehend instructions. Ability to write routine reports and correspondence. * Ability to work overtime if required. * Prior Forklift Experience preferred. * CDL license a plus. * Prior Materials Management experienced preferred. * Lean manufacturing knowledge and experience preferred. * Experience reading and interpreting manufacturing blueprints and specifications preferred. What STERIS Offers We Value our employees and are committed to providing a comprehensive benefits package that supports your heath, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Long/short Term disability coverage * 401(k) with company match * Maternity & Paternal Leave * Additional add-ons benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continues educations programs * Excellent opportunities for advancement and stable long-term career * Sign on bonus Pay range for this opportunity is $16.14 - $20.89. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $16.1-20.9 hourly 6d ago
  • TekSynap Skillbridge Program

    Sql Database Administrator In Fort Belvoir, Virginia

    Support associate job in Alabama

    Responsibilities & Qualifications TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization. Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap. If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities. Overview TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Visit us at ***************** Apply now to explore jobs with us! The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States Type of environment: Varies Noise level: Low Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $27k-38k yearly est. Auto-Apply 48d ago
  • Equipment Support

    The Taylor Group 4.4company rating

    Support associate job in Bessemer, AL

    Taylor Construction Equipment distributes multiple lines of construction products with a passion for product, service, and support. TCE supports the construction industry with reliable equipment. This incumbent will provide support and assistance in the upkeep and readiness of all equipment for sale or rental at the Bessemer, AL Facility. This includes cleaning and fueling of machines to put them on the 'ready line'. Making sure that all equipment is ready for the customer and has the correct attachments and work tools. The incumbent will be trained and educated in preventive maintenance of all equipment, operational trouble shooting as well as providing customer support on demonstrations and product training. The Equipment Support reports directly to the TCE Product Support Manager but will assist all the TCE employees and customers in providing world-class customer support. In all duties, the Equipment Support will promote and enhance the company's image by maintaining a neat personal appearance and by helping to keep the TCE in neat and orderly condition. The incumbent will be courteous to the customer and the customer's employees and the incumbents' work habits will include initiative and a positive attitude. Duties/Responsibilities: Keep equipment clean, fueled, and ready to be rented or sold to TCE customers. Keep equipment exercised weekly to make sure they operate and start on demand. Perform Pre-Delivery Inspections and receive reports on when equipment is delivered from the manufacturers. Inspect and complete reports when equipment comes back from rental. Assists mechanics in installation of attachment and machine tools. Delivery of equipment locally, provide operation instructions upon delivery. Participate and learn from mechanics how to perform preventive maintenance and simple fixes. Become an operational expert to help with demo equipment and new customer hand-offs. Other duties assigned by management. Qualifications Required Skills/Abilities: Valid driver's license and good driving record to be insurable by corporate insurance carrier. Must meet physical demands of job which includes stooping, bending, climbing, twisting, and capability of lifting up to 50 lbs or occasionally 60 lbs. Education and Experience: High School graduate or GED. Must have natural mechanical abilities. Mechanical work experience or training preferable. Benefits: Medical/Prescription Dental Vision Vacation 10 Holidays 401K Company Paid Life Insurance
    $33k-48k yearly est. 9d ago
  • Support Operator

    Illinois Tool Works 4.5company rating

    Support associate job in Decatur, AL

    Illinois Tool Works, Inc. (NYSE: ITW) is a Fortune 200 global industrial company centered on a differentiated business model. The company's seven business segments leverage the 80/20 business model to generate solid growth, best-in-class margins and favorable returns in markets where innovative, customer-focused solutions are required. ITW delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries targeting sustainable and profitable organic growth. The Sexton business fits within the ITW Drawform Division and is a market leader in the manufacture of high-pressure aerosol cans and after-market filter shells and is seeking a support operator for its Decatur, AL facility, located 30 minutes Southwest of the Huntsville area. Job Description The support operator works in a team environment and is responsible for supporting the routine operations of at least one production line. This role is responsible for prepping and packaging the product for transit, keeping an accurate count of the product produced on the shift, monitoring quality and maintaining an organized, clean, and safe work area. and overall, plays a key role in keeping the production line functioning safely and smoothly. Essential Functions: * Follow standard operating procedures, work instructions, and health/safety/environmental requirements. * Communicate with associate(s) from previous shifts and other line team members about safety, quality, and production issues. * Fill double seamer with appropriate size and style can bottoms. * Utilize a dial indicator and a go/no-go gauge. * Monitor the tester and communicate any issues to the Quality Team, Shift Supervisor, and Maintenance Team. * Follow customer packaging requirements and meet company core values. * Obtain cross-training on all lines and can styles. * Share responsibility with other operators to complete all work-related documentation. * Maintain a clean work environment by following housekeeping instructions and 5-S philosophy. * Work overtime and perform other duties as required. Qualifications * High School diploma or GED required. * Previous experience in manufacturing environment highly desired. * Able to lift boxes, tooling and other objects as needed. Additional information * Demonstrate knowledge concerning general safety protocol and procedures regarding field operations. * Ability to work independently, manage projects and complete assignments in a timely manner. * Self-starter; works with minimal supervision; capable of offering up and making decisions. * Effective oral, interpersonal and written communication skills. * Team-player with aptitude to learn the ITW culture and work within a fast-paced environment. * Ability to maintain keen vision and mental awareness while practicing careful attention to detail. * Ability to collaborate with team members to support troubleshooting, problem solving, root cause analysis, and related process improvement activities. Being an employee at ITW comes with lots of benefits. Some of these benefits include: * Paid Holidays * PTO (Vacation and Sick Pay) * Attendance Bonus * Employee Referral Bonus * Medical (3 Plans), Dental and Vision Insurance * FSA/HSA * STD/LTD * Life Insurance * 401(k) (Roth/After-tax options available) * Parental Leave * Adoption Cost Assistance * Tuition Reimbursement * Scholarship Program * 3 for 1 gift match program * Volunteer Match Program * $115 credit towards safety shoes ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
    $23k-29k yearly est. 13d ago
  • Customer Support Technician

    360 It Professionals 3.6company rating

    Support associate job in Montgomery, AL

    360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Customer Support Technician Duration: 2 months with likely extension up to further 2 years Work Location: Montgomery, AL Interview methods: Phone/Skype/F2F Required Skills: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries. Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365. Qualifications Skills Preferred: Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+ Additional Information *** Local candidates strongly preferred****
    $33k-46k yearly est. 1d ago
  • Financial Systems Support Specialist

    Aviagen 4.7company rating

    Support associate job in Huntsville, AL

    Aviagen stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base. We seek a Financial Systems Support Specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is on-site at our global corporate office in Huntsville, Alabama. Job Description: Responsibilities: Provide Tier-1 and Tier-2 support for financial applications, escalating to Tier-3 as needed, and performing general maintenance to ensure optimal performance and user satisfaction. Document and track user issues, maintain support logs, and ensure resolution aligns with IT policies, controls, and departmental procedures. Provide training and knowledge transfer to system users to promote self-sufficiency and consistency in best practices. Document procedures, maintain knowledge base articles, training videos and support continuous improvement of IT and financial system operations. Main point of contact for complex support issues between finance users and external software vendors. Hold primary technical ownership of the financial systems environment, managing data integrity, security, and routine maintenance. Manage finance user roles, accounts, and permissions in accordance with company standards, conducting regular audits to maintain data security and compliance. Support and manage integrations between financial, sales, expense, and production systems, ensuring data accuracy, security, and performance across applications. Coordinate implementation, upgrades, and release management for financial systems in collaboration with key stakeholders, the Global Financial Systems Accountant, and external software partners. Perform periodic financial systems audits across Aviagen companies and assist in implementation of recommended actions. Facilitate communication and strategic alignment between the Finance and IT departments, serving as the primary liaison when financial data involved including data analytics, software development, system integrations, and technical support. Collaborate with IT, finance, and business teams to implement system enhancements and leverage emerging technologies to improve existing platforms. Maintain subject matter expertise by actively participating in the Dynamics GP community, continuously researching the latest tools, and ensuring the application of current software versions and best practices. Identify opportunities for improvement, standardization, and process alignment, including identifying functional gaps in existing software and evaluating the suitability of new or third-party applications. Plan and coordinate all IT-related aspects of financial projects, serving as both project manager and technical resource from initiation through completion. Participate in communication, testing new or modified applications, and ensuring functional readiness before deployment. Perform special projects as assigned. Qualifications: Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field. Strong accounting background with experience in all aspects of corporate accounting. Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics GP or Business Central. Knowledge of commercial accounting and related reporting systems, including Dynamics GP and Management Reporter. Experience with SQL/database management and system design is a plus. Excellent computer skills, including Word and Excel. Strong organizational and communication skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Excellent interpersonal and team working skills. Some travel, including international, may be required. Knowledge in MTech is a plus. Poultry industry knowledge is a plus. Work Authorization: Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company. EEOC Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $51k-72k yearly est. Auto-Apply 60d+ ago
  • Material Handling Service Support Specialist

    WMH

    Support associate job in Birmingham, AL

    Department Service Employment Type Full Time Location BR05- BIRMINGHAM, AL Workplace type Onsite Reporting To Devin Sage This role's hiring manager: Devin Sage View Devin's Profile Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Documents Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************
    $30k-54k yearly est. 60d+ ago
  • Prattville Russell-Do It Center - Rental Center Associate

    Russell Do It Center & Russell Building Supply

    Support associate job in Prattville, AL

    Position Description Job Duties for Rental Center Associate - computer charges for merchandise or services and receive payments Prepare merchandise for display or for purchase or rental Prepare rental forms, obtaining customer and other information, such as required licenses Small engine repair a plus Operator ForkliftMust be able to lift 50lbs or more Type: Full-time
    $50k-83k yearly est. 60d+ ago
  • IT Associate

    Alleset Inc.

    Support associate job in Dothan, AL

    From our corporate headquarters near Atlanta, Georgia to operations in eight countries (the Dominican Republic, China, Hong Kong, Vietnam, India, the Netherlands, UK, USA), GRI-Alleset is a privately held company which focuses on the design, development and manufacturing of disposable medical supplies. We pride ourselves on developing strong customer relationships and driving new product innovation while adapting to ever changing global market demands. To learn more about our company, visit us as ******************** GRI-Alleset has a career-building opportunity for an IT Associate to join a dynamic and rapidly growing company. The ideal candidate will be positive, proactive, innovative, and have a “can-do” attitude. Purpose: The IT Associate will be responsible and accountable for the efficient running of computer and information systems within the limits of requirements, specifications, costs and timelines. The IT Associate will supervise the implementation and maintenance of the company's computing and information system needs. The IT Associate will have proven professional experience and a detailed knowledge of the industry's best practices. Responsibilities: Responsible for asset management of both hardware and software in US operations Serve as liaison with national managed service provider Plan, organize, control, and evaluate IT and electronic data operations Design, develop, implement and coordinate hardware and network policies and procedures Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in a timely manner Audit systems and assess their outcomes Preserve assets, information security and control structures Manage users and user roles. Assess tests and implement new or upgraded software Assist with strategic decisions on new systems Train end-users on hardware and software Provide technical expertise on data storage structures, data mining, and data cleansing Qualifications/ Education: Associate or Bachelor's degree from an accredited university or college in computer science, MIS or similar field. Excellent knowledge of technical management, information analysis and computer hardware/software systems 2-4 years' work experience as IT associate or in related field. Hands-on experience with computer networks, network administration and network installation Ability to work with stakeholders to assess potential risks. Ability to analyze existing tools and databases and provide software solution recommendations. Ability to translate business requirements into non-technical terms. High-level written and verbal communication skills. Prior experience in healthcare is preferred Physical Demands: This position may require long periods of sitting or standing. Travel required as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $48k-82k yearly est. Auto-Apply 13d ago
  • Client Support Specialist

    Fastsigns 4.1company rating

    Support associate job in Daphne, AL

    Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $30k-40k yearly Auto-Apply 60d+ ago
  • Procurement and Travel Support Specialist | ATSS Transition

    ERC 4.4company rating

    Support associate job in Huntsville, AL

    For more than 30 years, ERC has been delivering the advantage needed to solve our customers' and the nation's toughest challenges. ERC is a trusted partner to the Defense and Space communities. We provide the advanced engineering, innovative technology, and subject-matter expertise to deliver the mission results our customers need to keep the nation safe and secure. Our unique solutions enhance readiness, optimize performance, and help ensure success in the air, on the ground and in space. An essential part of our success is our corporate culture built on respect, empowerment, and collaboration. Our culture elevates our people, ensuring they provide best-in-class service and solutions to our customers. We always strive to do the right thing. We believe that are our people are our best asset and human connection our greatest strength. Check us out on ERC.US Your role: Procurement and Travel Support Specialist What you'll do all day: The successful candidate for this position should have the necessary skills and knowledge to effectively execute our procurement needs. They should also regularly research new suppliers and ensure that all purchased materials and products meet our specifications. This individual should also regularly review the expenses and ensure that they are following the Federal Travel Regulations. They should work with other leaders in the organization to ensure that the goals of the procurement process are achieved in a timely manner. You will love this job if you: Are a self-starter and require little oversight to complete given tasks Enjoy a fast-paced work environment Love working with diverse groups of individuals, including engineers and technicians Are good at communicating with people Have a positive attitude Enjoy multitasking Minimum requirements for this position: Proven work experience as a Procurement Specialist or similar role Good working knowledge of purchasing strategies Excellent communication, interpersonal and negotiation skills Strong analytical thinking and problem-solving skills Experience in performing price analysis for both competitive and non-competitive procurements Experience with reviewing and assisting in writing sole source justifications Proficiency in Microsoft Office and with business application software, purchasing and resource planning systems A bachelor's degree in business administration, supply chain management or a similar field preferred but not required. Must have or be able to obtain a Security Clearance Must be a US Citizen What we offer: Competitive salaries. Continuing education assistance. Professional development allotment. Multiple healthcare benefit packages. 401K with employer matching. Paid time off (PTO) along with federally recognized holiday schedule.
    $31k-44k yearly est. 60d+ ago
  • General Support

    Vulcan Materials Company 4.7company rating

    Support associate job in Birmingham, AL

    Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. What You'll Do: Promote Safety. Take an active role in prioritizing safety throughout the operation for yourself and others at all times in accordance with MSHA and Vulcan standards. Perform General Physical Activities. Perform a variety of tasks assisting with the operation of the plant, including using hand tools, cleaning, washing, sweeping, and shoveling materials. Repair and Maintain Equipment. Assist co-workers in the servicing, repairing, and adjusting of various pieces of equipment throughout the plant. Inspect Equipment and Structures. Perform daily inspections and maintenance of the plant equipment in order to ensure safe, reliable, and compliant operations that maximize production and minimize interruptions. Operate Vehicles and Equipment. Operate heavy construction equipment or similar types of cleanup loaders in order to assist with the operation of the plant. Additional Responsibilities. Other duties as assigned. Skills You'll Need: Experience. Previous experience in the aggregate or construction industry is preferred. Knowledge of Best Practices. Knowledge of general principles and practices of industrial maintenance, construction, or aggregate production is preferred. Flexibility. Must be able to work overtime and extended hours depending on customer and company demands. Must be able to work outside in all types of weather conditions and tolerate being exposed to loud noises. Mechanical Skills. Must have some knowledge of industrial tools, their uses, and maintenance. What You'll Like About Us: Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication. Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers. Meaningful Work. What sets us apart is the work we do impact daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States. Health Benefits. Medical, Dental, Vision programs, plus much more. Rest and Relaxation. Paid vacation, personal floating days, and paid holidays. Prepare for the Future. 401(k) with company match and contribution. Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business. Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions. NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
    $26k-34k yearly est. 4d ago
  • TekSynap Skillbridge Program

    Teksynap

    Support associate job in Eva, AL

    Responsibilities & Qualifications TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization. Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap. If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities. Overview TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Visit us at ***************** Apply now to explore jobs with us! The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States * Type of environment: Varies * Noise level: Low * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $27k-37k yearly est. 60d+ ago
  • Production Support / Tech Cleaning

    Leadec Corp

    Support associate job in Pell City, AL

    Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance
    $41k-72k yearly est. 14h ago
  • Material Handling Service Support Specialist

    WMH

    Support associate job in Birmingham, AL

    Job DescriptionDescriptionTake Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because Your Career Deserves More ! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started. We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career. What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward. As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨ Your Mission? To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability. Key Responsibilities Customer & Technical Support ✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency. ✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams. Service Coordination & Efficiency ️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery. ✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards. ✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations. ✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department. Operational & Administrative Support ✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies. ✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes. ✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution. ✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions. Collaboration & Industry Partnerships ✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support. ✅ Support internal teams by fostering a collaborative and productive work environment. Growth & Continuous Improvement ✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices. ✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success. Join the Revolution: Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. Power Up: This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️ Skills, Knowledge and Expertise ️️✔ Education - High School Diploma or GED required. ✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.) ✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills. ✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism. ✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions. ✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure. ✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations. ✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite. ✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence. ✔Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task. ✔Strong Communication - Exceptional verbal and written skills to build relationships and drive results. ✔Leadership & Coaching - The ability to guide, mentor, and elevate those around you. Perks of Being a WMH Team Member: Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance. Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs. Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded! Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays. Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs. Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits. ⚖ Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive. Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment. Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities. Your Cue: Take the Wheel of Your Future! This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights. Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning! The future is calling-ignite yours today! Apply now.
    $30k-54k yearly est. 29d ago
  • TekSynap Skillbridge Program

    Teksynap

    Support associate job in Boaz, AL

    Responsibilities & Qualifications TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization. Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap. If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities. Overview TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Visit us at ***************** Apply now to explore jobs with us! The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States * Type of environment: Varies * Noise level: Low * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $27k-38k yearly est. 60d+ ago

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