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Support associate jobs in Alaska

- 140 jobs
  • Rural Support Agent

    General Communication 4.7company rating

    Support associate job in Alaska

    Akiachak Deadhorse Mekoryuk Pilot Station Akiak Deering Mentasta Lake Pitka's Point Alakanuk Diomede Mountain Village Port Graham Aleknagik Dot Lake Nanwalek Port Protection Ambler Eek Napaimute Ruby Arctic Village Egegik Napakiak Russian Mission Atka Galena Napaskiak Savoonga Atmautluak Gambell Narrow Cape Sleetmute Atqasuk Goodnews Bay Naukati Bay St. Mary's Birch Creek Gustavus Nenana Stony River Cape Nome Igiugig Newtok Thorne Bay Central Kaktovik Nightmute Togiak Chefornak Kaltag Noatak Tok Chignik Lagoon Kasigluk Nondalton Tuluksak Chuathbaluk Kipnuk Nuiqsut Tuntutuliak Coffman Cove Kongiganak Nulato Tununak Cold Bay Kwethluk Nunam Iqua Twin Hills Coldfoot Kwigillingok Nunapitchuk Utqiaġvik Cordova Livengood Oscarville Whale Pass Crooked Creek Marshall Ouzinkie King Salmon Naknek THIS JOB POSTING IS FOR CANDIDATES LOCATED IN THE LOCATIONS ABOVE! GCI's Rural Support Agent will support the Rural Network Operations with preventative maintenance of satellite and wireless company assets located in rural communities of Alaska. The primary customers are company installers, technicians, and engineers supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintenance Inspections: Monthly Station check ensuring site is secure, no damage, and equipment has a visual inspection. Specifics below are on an On-Call/ as Needed Basis: General Housekeeping/upkeep of Site: brush clearing, trash removal, sweeping/cleaning of facility. Aid traveling employees and contractors for site access and general labor. Snow removal from satellite dish(es). Generator fueling during power outages. Report service outages, theft, destruction/damage weather events or damage immediately. Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as directed by technical support. Wireless Customer Premise CPE Installation: Install equipment at customer location for GCI wireless internet to include mounting equipment and connecting to customer computer. E911 Service Reliability & Outage Notification Rules: The ability to make emergency calls is an assumed function of any modern telecommunications network. GCI takes this responsibility seriously. The change management and verification aspect of 911 is especially critical. Failures or negligence in this area have serious implications for public safety, GCI's credibility, and have resulted in FCC scrutiny and fines. Competencies ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Dependable, and available to respond to call out situation. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately, professionally, effectively and follow directions. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Basic computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Minimum Qualifications Required: Six (6) months experience living in an arctic environment. Preferred: High School diploma or equivalent. Electrical, construction or maintenance experince. Maintenance of satellite telecommunication or microwave transport. Customer service experience. Other telecom industry specific certifications and/or job specific certifications. DRIVING REQUIREMENTS: This position requires access to reliable transportation for occasional travel, such as to and from the job site and the ability to transport visiting technicians and their equipment to the job site. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work includes working inside/outside in typical cold weather conditions. Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently. High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily. Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements. Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges. Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage. Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic. Subject to adverse weather and driving conditions. Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes). Travel and work outside in typical Alaskan cold weather (-20 to -30F) on satellite antennas. Ability to work shifts as assigned, work in standard office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: : At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
    $32k-36k yearly est. Auto-Apply 27d ago
  • Village Choir Support

    Alaska Teachers and Personnel

    Support associate job in Alaska

    Athletics/Activities/Added Duty District: North Slope Borough School District Attachment(s): * Added Duty -Village Choir Support..pdf
    $35k-41k yearly est. 54d ago
  • Card Services Support Representative - ATM/Debit Cards

    First National Bank Alaska 4.1company rating

    Support associate job in Anchorage, AK

    Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our ATM/Debit Card Support Team! Our Product Support Technicians are the Customer Support Representatives that act as liaisons between our customers, software staff and vendors to support customer needs and processing systems. Salary: Product Support Technician I - $19.00/hour minimum Salary: Product Support Technician II - $25.15/hour minimum Job/salary offer would be commensurate with experience. Schedule: Monday-Friday, 8:00am-5:00pm GENERAL PURPOSE SUMMARY Acts as liaison between bank's end users, customers, software development staff, and vendors to support the bank's processing systems; provides technical support by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides technical support for purchased and internally developed bank processing systems. * Acts as liaison between bank's end users, customers, software development staff, and vendors to resolve system problems within the scope of responsibility; answers users' questions and finds solutions for users' needs. * Reviews documentation on assigned systems, determines effect on bank users, and recommends procedural improvements to supervisor. * Maintains current comprehensive technical knowledge of assigned systems and related banking regulations, and their interfaces to all applicable systems and applications. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Two years banking or customer service. Familiarity with banking data and processes. Preferred: Familiarity with banking (FNBA) products and processing environment. SKILLS and ABILITIES: Ability to keyboard 45 wpm and operate a 10-key calculator by sight required; word processing and spreadsheet software experience required, database software experience preferred. Must have good written and oral communication and interpersonal skills. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers, employees of the organization, and vendors. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. REASONING SKILLS: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
    $19-25.2 hourly 1d ago
  • FY26-Classroom/School Support Staff Substitute

    Matanuska-Susitna Borough School District 4.3company rating

    Support associate job in Alaska

    Substitute-Classroom/School Support Staff/Classroom/School Support Staff Substitutes Closing Date: open until filled Substitute - Important: In addition to selecting the substitute vacancy of choice on page 4, YOU MUST SELECT A SUBSTITUTE POOL AT THE BOTTOM OF PAGE 5 IN ORDER TO COMPLETE YOUR APPLICATION. Classroom/School Support Staff Description: 1. Report to School Administrative Secretary upon arrival. 2. Follows the lesson plan left by the teacher for whom he/she is substituting in accordance with the districts policies, goals, and objections. 3. Maintains as fully possible the established routines and procedures of the school and classroom to which he/she is assigned as directed by the regular teacher. 4. Assumes responsibility for overseeing and managing student behaviors in class and during lunch and recess periods. 5. Follows all polices, rules, and procedures to which regular teachers are subject to and which good standing practice dictates. 6. Operates and cares for equipment used in the classroom for instructional purposes. 7. Checks and records student attendance. 8. Informs the absent teacher or building administrator of any problems or special information about an individual student. 9. Maintains confidentiality. 10. Follows the school board policies of the Matanuska Susitna Borough School District. Substitute Resources: ********************************************************************************* SUB PAY MATRIX: ********************************************************************** Date Available: FY25-26 school year Qualifications: Applicant must be a high school graduate or have completed his/her GED. Applicants must complete an Interview, Background Check and Fingerprints. Required Knowledge, Skills, Abilities: Experience working with children and adolescents preferred. Physical Demands: Light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that of Sedentary Work and the worker sits most of the time, the job is rated for light work. Important: In addition to selecting the substitute vacancy of choice on page 4, YOU MUST SELECT A SUBSTITUTE POOL AT THE BOTTOM OF PAGE 5 IN ORDER TO COMPLETE YOUR APPLICATION.
    $29k-32k yearly est. 60d+ ago
  • TCW Compacted Support Services Specialist

    Association of Village Council Presidents

    Support associate job in Bethel, AK

    Full-time Description JOB TITLE: TWC Compacted Support Services Specialist DEPARTMENT: Tribal Child Welfare REPORTS TO: Compact Services Coordinator POSITION STATUS: Non-Exempt; Full Time PAY GRADE: 5 REVISED: May 2025 Summary: The Compact Services Support Specialist is responsible for helping the Tribal Child Welfare Unit reach and maintain 100% ICWA compliance for tribal children in out-of-home placements. This position will develop a comprehensive understanding of services provided under each scope of work within the Tribal Child Welfare Compact. While assisting with all scopes of work, they will focus primarily on recruiting and retaining licensed foster parents in the AVCP region and tracking data for all scopes of work. This position will ensure that services are provided to keep children with relatives, and within their communities, and connected to culture. Performance Responsibilities: Develop an in-depth understanding and knowledge of the Indian Child Welfare Act (ICWA) and Alaska's child welfare system (OCS). Develop knowledge and understanding of the Tribal Child Welfare Compact and services that AVCP provides within the compact. Develop a working knowledge of local, regional, and statewide agencies that provide resources and services to families, individuals, and children including AVCP programs that can support families. Serve as a primary contact for licensing assist referrals from OCS. Travel frequently throughout the AVCP region to help families with the State of Alaska Foster Care Licensing process (application, fingerprinting, home walk-through, background variance, etc.) Utilize the State Online Resource for the Children of Alaska (ORCA) and other databases necessary to complete work within these scopes. Communicate effectively with program staff, families, and teams to find relatives and place children with relatives in a timely manner. Help as needed with extensive relative searches for tribal children in state custody. Help as needed with home safety walk-throughs for placement of tribal children in state custody. Connect unlicensed relative placements and kinship care providers to financial assistance, training, and other resources. Plan and coordinate foster parent recruitment events. Track and maintain referrals, services and client data in electronic filing systems. Maintain strict confidentiality of client information. Other duties as assigned Requirements QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must possess strong written and verbal skills and be able to work and communicate in a multi-cultural setting. Must be able to perform work independently. Must be able to make sound decisions and use best judgement to assess the safety of homes. Must be able to work cooperatively with others and problem solve. EDUCATION and EXPERIENCE: High School Diploma or GED is required. Work experience in ICWA/child welfare, family advocacy, or social services preferred but not required. Knowledge of or familiarity with the culture of the Yukon Kuskokwim-Delta Region; Experience working with American Indian/Alaska Native children and families; and fluency in Yup'ik or Cup'ik is strongly preferred but not required. Salary Description $49,759 - $64,630
    $49.8k-64.6k yearly 60d+ ago
  • Branch Support Specialist

    Calista Brice

    Support associate job in Anchorage, AK

    Yukon Equipment Inc.Regular Pay Range: $25-$35 per hour Why choose us? As a proud subsidiary of Calista Brice, we're part of a family of 20+ companies tackling tough construction, environmental, and technical challenges. Working at a Calista Brice company means joining a team where cultural values and practical innovation come together to create meaningful impact. You'll experience the stability of a large organization while enjoying the tight-knit community and entrepreneurial spirit of a smaller company, with opportunities to grow your career across our diverse family of businesses. Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971. ANCs were created to support economic development and self-determination for Alaska's Indigenous peoples. Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region. What does Yukon Equipment Inc. do? Yukon Equipment is Alaska's oldest locally-owned heavy equipment dealer, supporting construction projects with sales, rentals, repairs, and parts for a wide range of machinery. With store locations in Anchorage, Wasilla, and Fairbanks, we sell and repair backhoes, excavators, bulldozers, trailers, forklifts, and everything in between. Our technical experts help Alaska's builders find exactly what they need to get the job done right. Working alongside our experienced team, you'll have the chance to develop diverse skills and build your career. Yukon Equipment is a proud subsidiary of Calista Brice, a group of 20+ companies delivering construction, engineering, and environmental solutions across the United States. What can you expect? As the Branch Support Specialist, you will work onsite in Anchorage, AK and will assist in the general operations of the Anchorage Product Support Department while assisting Territory Sales Managers (TSMs) with sales and rental leads. This role serves as a key liaison between customers, sales, and service teams, coordinating equipment rentals, managing dispatch and maintenance schedules, and ensuring accurate documentation and billing. You will also assist with customer service, parts coordination, and yard operations, helping maintain organized, efficient, and safe branch activities. Strong communication, organizational, and multitasking skills are essential to ensure smooth daily operations and exceptional customer support. How will you do it? Work with Territory Sales Managers and customers to develop sales and service leads. Create and record work orders as necessary. Assist walk-in customers with rentals, sales, parts, and or service issues, and direct to the proper department as necessary. Coordinate with clients to confirm rental specifications, pricing, and delivery schedules on rentals, parts, and service projects. Create and process rental orders, ensuring proper documentation and equipment availability. Assist with managing customer accounts and ensuring the accuracy of rental agreements and billing details. Maintain and update customer records, sales data, and rental history in the Customer Relationship Management (CRM) system. Safely move and organize heavy equipment in a neat and efficient manner. Maintain yard cleanliness, organization, and overall operational readiness. Support the rental department by assisting with equipment check-in and check-out, including cleaning units and operating a pressure washer as needed. Operate material handling equipment such as forklifts and other related machinery. Assist in promptly addressing customer complaints or issues, working with relevant teams to provide effective solutions. Manage dispatch, rental repairs and maintenance of rental equipment fleet. Manage rental yard activities including equipment sign-out/check in, and yard organization. Manage inventory and ensure accurate counts and assist with unit audits. Assist customers with parts orders and parts delivery as needed. Code external vendor invoices (shop supplies, sublet repairs) and bills for processing. Prepare customer and internal work orders for closing for the Service Department. Maintain filing of closed work orders. Direct parts and rental calls to Anchorage Branch. Coordinate with Anchorage Branch for office supplies and administrative support. Work in a constant state of alertness and in a safe manner. Move and arrange heavy equipment in an organized manner. Be responsible for yard cleanliness and organization Assist the rental department in checking in and out rental equipment including cleaning units and operating a pressure washer. Utilize material handling equipment such as forklifts, etc. Perform other duties as assigned. Supervisory Functions: This position does not have any supervisory responsibilities. Knowledge, Skills & Abilities: Knowledge of service department operations, equipment rentals, and parts management. Understanding of rental agreements, work orders, and invoicing processes. Familiarity with inventory tracking, yard organization, and equipment maintenance procedures. Understanding of customer service principles and conflict resolution practices. Excellent time management skills and ability to use time effectively during scheduled shifts. Ability to be consistently attendant and punctual. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and other technical documents. Ability to actively listen and provide high quality customer service. Ability to conduct business ethically with customers, vendors, and co-workers. Ability to communicate effectively to customers, and before a group of people. Good working knowledge of business software applications presently used by the Company. Working knowledge of CRM systems, and office software (Microsoft Office Suites, Outlook, etc.) and ability to learn new applications. Ability to learn and understand the Company's Standard Operating Procedures (SOPs). Ability to be detail oriented and ensure work is completed in an accurate manner. Ability to work effectively in a team environment and support multiple departments simultaneously. Ability to think independently, suggest improvements to workflow, and present ideas and information in an efficient manner. Strong organizational skills with the ability to manage multiple tasks simultaneously. Ability to work a flexible schedule. Basic working knowledge of mathematical skills such as addition, subtraction, multiplication and division, using whole numbers, common fractions, and decimal points. Ability to follow and respond to management directions. Ability to complete tasks on time or provide follow-up with an alternate plan. Ability to maintain a professional appearance. Knowledge of construction equipment. Ability to work in a Native Corporation multi-business environment. Who is Yukon Equipment looking for? Minimum Qualifications: High School diploma or GED equivalent required. Minimum of five (5) years of service writing experience or related field required. Valid state driver's license and be qualified to operate a vehicle under the conditions of Yukon Equipment's Driving Policy. Must be able to pass background check and drug screen. Working Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment is typically fast paced and customer service oriented. More Reasons you will love working with Yukon Equipment: Competitive wages and bonus programs - We believe in developing our employees to progressively advance in their careers. We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals. Mentorship Program designed for employees to formalize a working relationship between seasoned professionals and young professionals to develop specific areas of knowledge to grow their careers within the family of companies. Tuition reimbursement. Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums. FSA health care and/or dependent care/HSA with HDHP. Dental and Vision Insurance. Employee Assistance Program for you and your family. Company paid Life Insurance, AD&D, LTD. Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance. Paid time off (based on an employee having 2080 paid regular hours per year (40 hours per week). May increase per years of service in eligible status.) 0-2 years 15 days 3-5 years 23 days 6-9 years 27 days 10-14 years 30 days 15-19 years 33 days 20 or more years 37.5 days 10 Regular Holidays, 1 Bonus - Work Anniversary “Floating” Holiday. Eligible after 1 year of service, must be taken within the calendar year. 401(K) match at $0.50 on the dollar up to 6% of your contribution. *Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at **************************** How do you apply? Please visit our careers page at ******************** and select Yukon Equipment Inc under the company tab. You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Yukon Equipment Inc? Simply reach out to **************************** As an Equal Opportunity/Affirmative Action Employer, we believe in each person's potential, and we'll help you reach yours. Join us and let's get started! For the full including physical and environmental demands please reach out to **************************** PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
    $25-35 hourly Auto-Apply 47d ago
  • Legal Support Specialist

    KMRG

    Support associate job in Anchorage, AK

    ROLE We are looking for an experienced Legal Support Specialist to support the U.S. Attorney's Office (USAO), District of Alaska (DAK). Your scope of work includes providing comprehensive management assistance to fact witnesses, coordinating their travel arrangements, and addressing their inquiries regarding court appearances and reimbursements. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today! RESPONSIBILITIES Provide fact witness management assistance prior to, during, and after trial Work directly with fact witnesses Provide assistance and support to ensure appearance for court, pre-trial conferences and grand jury Receive visitors, field phone calls, questions, and other inquiries from fact witnesses Provide information pertaining to court, pre-trial conferences, grandy jury, expense reimbursement, etc. Obtain pertinent information for files and documents necessary to arrange witness travel and reimbursements Initiate contact/notify fact witnesses concerning travel arrangements Inform fact witnesses of appearance date/time Determine any special circumstances or needs of the fact witness Use judgment to determine when AUSA should be notified of special circumstances or needs of fact witnesses Confer with AUSA concerning fact witness appearance Discuss special circumstances regarding witnesses (e.g., special authorizations, international witnesses, military/federal employee witnesses, or hostile witnesses) Complete and submit proper documentation for special authorizations Obtain prior approval before proceeding with travel arrangements Ensure all travel documents have been provided to the witness prior to their appearance Provide the appearance date and time to the witness Make necessary arrangements for fact witness travel according to DOJ and USAO policies and procedures Arrange lodging for the fact witness according to Department of Justice and USAO policies and procedures Meet with fact witnesses upon arrival to designated hearing or pre-trial conference Offer and perform courtroom orientation Accompany witness to court Ensure a safe waiting area is available Collect necessary documentation and signatures for fact witness reimbursement documents Prepare documentation for fact witness reimbursement (e.g., witness vouchers and other required documentation) Submit documentation for fact witness reimbursement Furnish requested information concerning pending and completed fact witness vouchers Gather required documentation for fact witness reimbursement Reconcile Government Travel Accounts Obtain information from external stakeholders Conduct legal research and comply with policies and federal guidelines Coordinate with stakeholders (i.e., Court, Probation, Pretrial, U.S. Marshals Service, investigative agencies, etc.) Complete variable aspects of recurring documents in conformance with the rules governing their style and format Compose original letters that do not require legal interpretations Perform general office procedures pertaining to fact witness management Establish and maintain a variety of fact witness files, documents, and databases Assemble documents and other information for fact witness file material Establish and maintain a calendar and/or database of active and pending fact witness appearances if requested Track hearings, trial dates, grand jury, and scheduling conferences Perform other administrative and logistical fact witness management related duties as required/assigned KNOWLEDGE & SKILLS Knowledge of legal procedures and specialized terminology Knowledge of relevant fact witness laws and regulations Proficient in Microsoft Office software programs (e.g., Word, PowerPoint, Excel, etc.) Proficient in office technology (e.g., computers, telephonic equipment, printers, copiers, scanners, etc.) BACKGROUND 2 years of experience in a professional office environment required (legal setting preferred) Proficient in word processing, document management, business administration, and data entry Excellent written and oral communication skills Strong organizational and multitasking skills Deadline oriented EDUCATION High school diploma or equivalent required Undergraduate degree preferred LOCATION Anchorage, AK 99513 TELEWORK May be permitted with approval CLEARANCE U.S. citizenship required since this role supports the U.S. federal government CLIENT Department of Justice (DOJ) TRAVEL Travel may be required WORK HOURS 40 hours per week 8 hours per day EMPLOYMENT CLASSIFICATION Employment Classification Eligibility - Nonexempt RELOCATION Not eligible for relocation benefits ****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law. Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
    $30k-35k yearly est. Auto-Apply 49d ago
  • JCCS Headquarters Support

    Juneau School District 4.2company rating

    Support associate job in Alaska

    Non-Permanent Positions/Hourly/Temporary The Headquarters Support is charged with running a 1.5 hour after school program from 3:30 to 5:00 PM. The individual selected will be responsible for running daily activities for 10-15 students, supervising student sign in and sign out, and follow secure pick-up procedures with parents no later than 5pm. This hourly employee reports to the building principal.
    $28k-30k yearly est. 57d ago
  • Territory Support Specialist (Field/Travel)

    Vontier

    Support associate job in Juneau, AK

    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $50k yearly 52d ago
  • Consultant | Facilitator Support Specialist

    Evoke Consulting 4.5company rating

    Support associate job in Fairbanks, AK

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal. The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives. The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist. ProSidian facilitation teams provide practical guidance based on a wide portfolio of experience utilizing knowledge from extensive relationships within the commercial, government and academic arenas. The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support and for group meetings and/or project/taskforce initiatives. The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to getting past obstacles and trouble shoot planning and technical support issues so the group can communicate effectively. Help Coordination/Logistics Processes | Support Processes For Topic/Agenda Acceptance | Help Develop Group Meeting Agendas | Help Ensure Client Conference/Program Participation | Engage In Ongoing Course Adjustments | Support Dynamic Process Interactions | Assist With Leadership Coaching/Support Initiatives | Follow-Up Deliverables | Participate In Post-Event Hot Wash / After-Action Analysis / After Action Reports | Support Public Involvement And Communications | Assist With Document Retention And Knowledge Repositories | Participate In Program/Recommendations Implementation. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement. Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected. Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements. Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities. Foster collaboration and communication within the teams Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc. Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Live capture of meeting discussion/decisions in Microsoft Word or excel is also expected with full reports of meeting minutes, actions, and future agenda following each session to adequately capture group meetings and/or project/taskforce initiatives discussions and decisions made. Live capture of meeting discussion/decisions in Microsoft word or excel to adequately foster collaboration and communication across facilitation of small and large group meetings. Maintain electronic and hard copy filing system per federal guidelines and maintain office supplies for department Manage physical document library, ensuring proper filings according to the law and manage physical office Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfil contract requirements Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning. Prepare and modify documents including correspondence, reports, drafts, memos and emails Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements. Provide support primarily through the facilitation of cross-functional meetings and internal department level meetings, coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/task force initiatives and distribution of meeting minutes are expected. Run company's errands to post office and office supply store Schedule and coordinate meetings, appointments and travel arrangements for managers Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders and other interested parties. Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes. Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces Work as a team with the lead facilitator and manage and pre-empt any problems that came up throughout the program periods and take responsibility for improvements to be made. Work closely with the ProSidian facilitation services team members to ensure successful implementation of a facilitation services, primarily through cross-functional activities and internal team building Responsible for a broad spectrum of other administrative duties to include: oversee the production and distribution of meeting materials for clients, program leadership, sub-group chairs, meeting participants, and other stakeholders , electronically and physically | manage the filing system for all group meetings and/or project/task force initiatives-related official documents and correspondence | maintain all distribution lists, distributing and editing meeting summaries, distributing handouts, sending out announcements | update the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Task force Initiative Website and SharePoint site with current and finalized information for the board. Qualifications A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed. Ability to juggle multiple projects with superb accuracy Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding. Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years' experience in a similar position. Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative Comfortable working with group dynamics while supporting group meetings and/or project/taskforce initiatives or activity process. Exceptional customer service skills, over the phone and in person, with our client and internal committees Exceptional customer service skills, over the phone and in person, with our customers and internal departments Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training. Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing. Strong administrative skills with strong sense of urgency and problem solving skills Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions. Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts. Strong written and oral communication and developed cross-functional teamwork and collaboration skills Valid passport required, and ability to travel as required. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in " HONOR ABOVE ALL " - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED . Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $33k-36k yearly est. Easy Apply 9h ago
  • Consultant | Facilitator Support Specialist

    Prosidian Consulting

    Support associate job in Fairbanks, AK

    ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal. The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) And Project Team, and is accountable for the helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives. The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist. ProSidian facilitation teams provide practical guidance based on a wide portfolio of experience utilizing knowledge from extensive relationships within the commercial, government and academic arenas. The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support and for group meetings and/or project/taskforce initiatives. The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to getting past obstacles and trouble shoot planning and technical support issues so the group can communicate effectively. Help Coordination/Logistics Processes | Support Processes For Topic/Agenda Acceptance | Help Develop Group Meeting Agendas | Help Ensure Client Conference/Program Participation | Engage In Ongoing Course Adjustments | Support Dynamic Process Interactions | Assist With Leadership Coaching/Support Initiatives | Follow-Up Deliverables | Participate In Post-Event Hot Wash / After-Action Analysis / After Action Reports | Support Public Involvement And Communications | Assist With Document Retention And Knowledge Repositories | Participate In Program/Recommendations Implementation. Running a successful meeting will help clients and stakeholders operate efficiently, provide experience for all members, and drive towards successful outcomes from group meetings and/or project/taskforce initiatives. Our proven, seven-step process introduces ways to link your vision, goals and initiatives to your meeting agenda and helps you achieve your desired outcome. The ProSidian difference: local to global | extensively researched practice | deep content and process expertise | comprehensive engagement. Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives. Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected. Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements. Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities. Foster collaboration and communication within the teams Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc. Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment. ProSidian's consultative meeting facilitation service blends that depth of understanding with our unique expertise. Live capture of meeting discussion/decisions in Microsoft Word or excel is also expected with full reports of meeting minutes, actions, and future agenda following each session to adequately capture group meetings and/or project/taskforce initiatives discussions and decisions made. Live capture of meeting discussion/decisions in Microsoft word or excel to adequately foster collaboration and communication across facilitation of small and large group meetings. Maintain electronic and hard copy filing system per federal guidelines and maintain office supplies for department Manage physical document library, ensuring proper filings according to the law and manage physical office Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfil contract requirements Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning. Prepare and modify documents including correspondence, reports, drafts, memos and emails Provide general administrative and clerical support including mailing, scanning, faxing and copying to management Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements. Provide support primarily through the facilitation of cross-functional meetings and internal department level meetings, coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/task force initiatives and distribution of meeting minutes are expected. Run company's errands to post office and office supply store Schedule and coordinate meetings, appointments and travel arrangements for managers Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders and other interested parties. Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes. Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces Work as a team with the lead facilitator and manage and pre-empt any problems that came up throughout the program periods and take responsibility for improvements to be made. Work closely with the ProSidian facilitation services team members to ensure successful implementation of a facilitation services, primarily through cross-functional activities and internal team building Responsible for a broad spectrum of other administrative duties to include: oversee the production and distribution of meeting materials for clients, program leadership, sub-group chairs, meeting participants, and other stakeholders , electronically and physically | manage the filing system for all group meetings and/or project/task force initiatives-related official documents and correspondence | maintain all distribution lists, distributing and editing meeting summaries, distributing handouts, sending out announcements | update the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Task force Initiative Website and SharePoint site with current and finalized information for the board. Qualifications A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed. Ability to juggle multiple projects with superb accuracy Ability to live capture of meeting discussion/decisions in Microsoft word or excel and able to summarize chunks of information for clarity and understanding. Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years' experience in a similar position. Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative Comfortable working with group dynamics while supporting group meetings and/or project/taskforce initiatives or activity process. Exceptional customer service skills, over the phone and in person, with our client and internal committees Exceptional customer service skills, over the phone and in person, with our customers and internal departments Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings utilizing a Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Board and Conference model which emphasizes team/group engagement and consensus-based decision-making or the conduct of professional training. Familiarity with core Microsoft office tools and processes, especially: excel, outlook, word, and PowerPoint Skills in group learning techniques, as well as skills in problem-solving, conflict resolution, team building, planning, and organizing. Strong administrative skills with strong sense of urgency and problem solving skills Strong interpersonal skills with the ability to build enthusiasm, urgency, and influence without direct authority Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions. Strong sense of urgency, problem-solving skills, and assertive enough to get things on track with appropriate suggestions or redirecting group efforts. Strong written and oral communication and developed cross-functional teamwork and collaboration skills Valid passport required, and ability to travel as required. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits:ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $30k-34k yearly est. Easy Apply 60d+ ago
  • Vessel Support

    Alaskan Dream Cruises

    Support associate job in Sitka, AK

    Summary for Vesel Support The vessel Support team is responsible for assisting vessel crew by assisting the linens team, ensuring needed supply deliver on turn days, cleaning vessels, and pick up/drop off of crew when in port. As needed, Vessel Support crew will crew a vessel for specific sailings. The Vessel Support crew is responsible for giving guests an exceptional first and last impression of Alaskan Dream cruises. Essential Duties & Responsibilities for Vesel Support Greet and assist ADC crew at airport and transport to vessel/hotel. Work with luggage service at airport if crew luggage has been lost or damaged. Monitor changes to flights to update/anticipate accommodation/transportation needs. Assist with startup/close down of season by cleaning vessels, inventory and organization tasks. Work with Director of Hotel Operations, Director of Guest Operations and/or Director of Marine Operations to appropriately stock supplies on vessel turn days. Assist crew with housekeeping and other duties when vessels are in port. Warehouse inventory/maintenance. Maintain awareness of basic safety rules, workplace safety and respect for the environment. Special projects may be assigned as required by the business. Minimum Qualifications for Vesel Support Must be 18 year of age or older. High School Diploma or equivalent GED. Valid US driver's license and a clean driving record. Must pass a security background check and DOT drug test. Preferred Qualifications for Vesel Support 1+ years experience in tourism and/or hospitality industries. Knowledge of Sitka and/or Juneau including local attractions, accommodations and restaurants. Traits and Characteristics for Vesel Support To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values ( Vesel Support) Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth. World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska. Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. Sustainability at our core: We are dedicated to sustainable operations for future generations. Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. Environmental Conditions for Vesel Support The environmental conditions are those that an employee may be subject to while performing the essential functions of this job. Environmental conditions include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, and occasional use of required protective clothing including raingear and life preserver. Physical Demands for Vesel Support The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch. Work Environment for Vesel Support The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job. Crew stay in shared quarters onboard with little privacy and constant vibration and engine noise often for extended periods. Crew may be moved from one vessel to another at the discretion of Management. Due to the remote locations of vessel routes, internet connectivity is limited. This is a fast-paced and dynamic work environment with a diverse workforce. Ability to work a flexible schedule to include weekends and holidays during the tour season. Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures
    $34k-42k yearly est. Auto-Apply 34d ago
  • Shore Support

    Allen Marine

    Support associate job in Sitka, AK

    Summary for Shore Support Representative Shore Support Representatives are responsible for giving guests an exceptional first and last impression of Alaskan Dream Cruises. Essential Duties & Responsibilities for Shore Support Representative Greet and support all Alaskan Dream Cruises guests at the airport and direct transportation. Work with luggage service contractors to ensure luggage is correctly allocated and arrives at proper destinations. Provide time-critical airport transportation for arriving and departing guests. Monitor changing flight and accommodation schedules to anticipate transportation needs. Clearly and consistently communicate schedules with guests and coworkers. Plan and prepare welcome packets and other materials before each departure. Provide guests with service at local attractions. Clean interior and exterior of ADC passenger vehicles. Support vessels on turn days with tasks as needed. Provide a shuttle service for crew members as needed. Show a strong customer service mindset and warm hospitality when interacting with all guests and crew. Maintain awareness of basic safety rules, workplace safety, and respect for the environment. Special projects may be assigned as required by the business. Minimum Qualifications for Shore Support Representative High School diploma or equivalent GED. Ability to interpret and follow rules, policies, and procedures. Ability to maintain composure with courteous and professional demeanor. Must have strong interpersonal skills and interact with guests effectively. Requires strong communication and organizational skills. Must be experienced at multi-tasking and remain flexible in a demanding and fast-paced environment. Microsoft Office experience. Valid US driver's license and a clean driving record. Must pass a security background check and DOT drug test. Preferred Qualifications for Shore Support Representative Experience in tourism and/or cruise industries. Local knowledge, including attractions, accommodations, and restaurants. Traits and Characteristics for Shore Support Representative To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values: Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth. World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska. Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. Sustainability at our core: We are dedicated to sustainable operations for future generations. Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. Environmental Conditions for Shore Support Representative The environmental conditions are those that an employee may be subject to while performing the essential functions of this job. Work in an office environment requires operating standard office equipment. May include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, and occasional use of required protective clothing, including raingear and life preserver. Physical Demands for Shore Support Representative The physical demands are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Sufficient clarity of speech and hearing or other communication capabilities permit the employee to communicate well with other employees and the public. Sufficient vision or other powers of observation which permit the employee to use a computer screen and process numeric data Sufficient manual dexterity permits employees to operate a computer keyboard and access files. Sufficient personal mobility and physical reflexes permit employees to move about in an office environment. Ability to walk on uneven deck surfaces, crossing from vessel to vessel. Occasionally required to lift and/or move up to 20 pounds. Work Environment for Shore Support Representative The work environment characteristics described here represent those encountered by an employee while performing the essential functions of this job. Frequent interaction with other departments This is a fast-paced and dynamic work environment with a diverse workforce. Ability to work a flexible schedule to include weekends and holidays during the tour season. Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures
    $34k-42k yearly est. Auto-Apply 32d ago
  • Warehouse Support Specialist

    The Klondike Group

    Support associate job in Skagway, AK

    Job Title: Warehouse Support Specialist Location: Richter's, Skagway, Alaska Position Type: Seasonal Responsibilities: Assist with inventory management and organization Receive and label incoming shipments Prepare orders for shipment Deliver merchandise to Richter's Souvenir Gift Shop Help with restocking shelves, arranging displays Maintain a clean and safe work environment Physical Requirements Ability to stand, walk, and move for extended periods. Lift and carry up to 25 pounds regularly. Lift and carry up to 50 pounds as needed. Perform repetitive tasks with precision and attention to detail. Ability to work in varying environments (e.g., outdoor, warehouse, office). Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting. Skills and Experience Ability to work independently and in a team environment. Strong organizational and multitasking skills. Customer service or client-facing experience is a plus. Leadership and project management experience, if applicable. Work Ethic and Teamwork Standards Reliable, punctual, and dedicated to task completion. Willingness to collaborate and support team objectives. Open to feedback and continuous improvement. Display a proactive and positive attitude. Ability to meet deadlines consistently under minimal supervision. Appearance Standards Professional attire appropriate to company standards and role requirements. Maintain personal hygiene and cleanliness. Adhere to uniform or dress code guidelines. Present a clean and polished appearance when interacting with co-workers and customers. Adherence to Company Policies Comply with all company policies and procedures. Attend required training and meetings. Follow safety protocols and workplace guidelines. Report violations or concerns to supervisors promptly. Benefits and Perks Competitive salary and performance-based incentives. End of season bonus available. Employee discounts available.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Tribal Opioid Response (TOR) Peer Support Specialist

    Chickaloon Native Village

    Support associate job in Sutton-Alpine, AK

    Announcement Job Title: Peer Support Specialist Department: Health & Social Services Mission: Helping Our Citizens and Community to Thrive Values: Care and love for each other, education, honesty, humor, and respect. Do you have lived experience in recovery and a passion for helping others? Are you eager to use your personal journey to inspire and support those in need? If so, this is the opportunity for you! CVTC Offers: A welcoming and inclusive workplace that prioritizes each staff members' professional development, health, and overall well-being. This is a full-time, 36-hour-per-week position, with competitive pay and a flexible benefits package including 401(k) retirement plan, 15 paid holidays, accrued PTO and free training and educational opportunities. You will also have opportunities to learn the Ahtna language and cultural lifeways. Our environment is family-friendly, with wellness activities and opportunities for fun! Who We Are Seeking: We are looking for a dedicated and compassionate Peer Support Specialist to join our team! In this role, you will serve as a peer role model for participants in the Tribal Opioid Response (TOR) Program, providing support and encouragement through your lived experience in recovery and wellness. You will help guide participants as they navigate their own paths to wellness, offering peer services, motivational interviewing, and community living skills. Your goal is to help participants achieve balance and better manage their lives, all while contributing to the CVTC mission of "helping our citizens and community to thrive." Qualifications, Education & Experience: 1 to 2 years of experience providing behavioral health, social services, and/or substance misuse support is preferred. High School Diploma or GED is required. HIPAA, CPR, Alaska Commission for Behavioral Health Peer Support, and CFR 42 Certifications are required and will be provided by CVTC if the candidate is not current. Excellent interpersonal, customer service, and leadership skills, including the ability to work effectively with people from diverse backgrounds, establish and maintain cooperative relationships, and work successfully as part of a team. Strong time management, problem-solving, and organizational skills, with a proven ability to meet competing deadlines. Superb verbal and written communication skills. Ability to function well under pressure in a fast-paced environment. Proficiency with Microsoft Office Suite or similar software, with the ability to learn new or updated software. Certificates and Licenses: A valid Alaska Driver's license and the ability to be insured on CVTC's vehicle insurance policy is a requirement of this position. Pre-Employment Drug Screening and Background Check: This position requires you to complete and pass a pre-employment state and federal background check and drug screening as a condition of employment. Hiring Preferences: As allowed in P.L. 93-638, preference for employment will be given to Alaska Native and American Indian peoples. CVTC also applies family and local hiring preferences. Visit ***************************** and select the job link to apply. Open until filled. Contact Human Resources at ************** or ******************************* with any questions. Posted 04/22/2025
    $30k-35k yearly est. 60d+ ago
  • Village Choir Support

    Alaska Teachers and Personnel

    Support associate job in Alaska

    Athletics/Activities/Added Duty District: North Slope Borough School District Attachment(s): * Added Duty -Village Choir Support..pdf
    $35k-41k yearly est. 54d ago
  • Credit Card Support Representative

    First National Bank Alaska 4.1company rating

    Support associate job in Anchorage, AK

    Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our Credit Card Support Team! Our Product Support Technicians are the Customer Support Representatives that act as liaisons between our customers, software staff and vendors to support customer needs and processing systems. Salary: Product Support Technician I - $19.00/hour minimum Salary: Product Support Technician II - $25.15/hour minimum Job/salary offer would be commensurate with experience. Schedule: Monday-Friday, 8:00am-5:00pm GENERAL PURPOSE SUMMARY Acts as liaison between bank's end users, customers, software development staff, and vendors to support the bank's processing systems; provides technical support by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provides technical support for purchased and internally developed bank processing systems. * Acts as liaison between bank's end users, customers, software development staff, and vendors to resolve system problems within the scope of responsibility; answers users' questions and finds solutions for users' needs. * Reviews documentation on assigned systems, determines effect on bank users, and recommends procedural improvements to supervisor. * Maintains current comprehensive technical knowledge of assigned systems and related banking regulations, and their interfaces to all applicable systems and applications. * Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Product Support Technician I Minimum: Two years banking or customer service. Familiarity with banking data and processes. Preferred: Familiarity with banking (FNBA) products and processing environment. Product Support Technician II Minimum: Bachelor's degree in business, technology or related field and one year banking experience relevant to the functions of the assigned unit; or three years' banking experience relevant to the functions of the assigned unit; or equivalent combination of education/training and experience. Familiarity with banking data and processes. Preferred: Customer service experience. SKILLS and ABILITIES: Ability to keyboard 45 wpm and operate a 10-key calculator by sight required; word processing and spreadsheet software experience required, database software experience preferred. Must have good written and oral communication and interpersonal skills. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers, employees of the organization, and vendors. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. REASONING SKILLS: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
    $19-25.2 hourly 23d ago
  • Residential Construction Support Specialist

    Association of Village Council Presidents

    Support associate job in Bethel, AK

    Full-time Description Summary Job Goal: Under the leadership of the Residential Construction Manager, will provide administrative services for the Residential construction program to help align to AVCP's braided services implementation plan and to function at its highest capacity. Will work closely with the Residential Construction Manager, the crew and overseeing division director. Reports directly to the Residential Construction Manager. Performance Responsibilities: include the following. Other duties as assigned. • Process purchase requests in Program financial management software system • Process travel requests for the program staff with AVCP's travel management software. o Process travel requests and expense reporting for the program. o Arrange travel & facilitate expense reporting upon needs and direction of his/her supervisor. • Assist in coordination of weatherization HR tasks. • Upkeep of weatherization records & retention schedule • Substitute for timesheet and travel approvals for the Division • Assist in time sheet management for program field crew through AVCP time sheet management system. Answers phones and completes other administrative duties. • Assist with coordination of materials purchase and logistics. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to travel including small planes. Must be able to work independently and have excellent communication and organizational skills. EDUCATION and EXPERIENCE: High school graduate or GED is required. At least two (2) years of clerical experience with Tribal government functions preferred. Basic knowledge of computers to include word processors and other programs pertinent to office functions. Familiarity with excel, word, power point, and basic functions of computer applications. Familiarity with the Yup'ik culture, language, and lifestyle is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: none Salary Description $46,318 - $60,161
    $46.3k-60.2k yearly 60d+ ago
  • Vessel Support

    Allen Marine

    Support associate job in Sitka, AK

    Summary for Vesel Support The vessel Support team is responsible for assisting vessel crew by assisting the linens team, ensuring needed supply deliver on turn days, cleaning vessels, and pick up/drop off of crew when in port. As needed, Vessel Support crew will crew a vessel for specific sailings. The Vessel Support crew is responsible for giving guests an exceptional first and last impression of Alaskan Dream cruises. Essential Duties & Responsibilities for Vesel Support Greet and assist ADC crew at airport and transport to vessel/hotel. Work with luggage service at airport if crew luggage has been lost or damaged. Monitor changes to flights to update/anticipate accommodation/transportation needs. Assist with startup/close down of season by cleaning vessels, inventory and organization tasks. Work with Director of Hotel Operations, Director of Guest Operations and/or Director of Marine Operations to appropriately stock supplies on vessel turn days. Assist crew with housekeeping and other duties when vessels are in port. Warehouse inventory/maintenance. Maintain awareness of basic safety rules, workplace safety and respect for the environment. Special projects may be assigned as required by the business. Minimum Qualifications for Vesel Support Must be 18 year of age or older. High School Diploma or equivalent GED. Valid US driver's license and a clean driving record. Must pass a security background check and DOT drug test. Preferred Qualifications for Vesel Support 1+ years experience in tourism and/or hospitality industries. Knowledge of Sitka and/or Juneau including local attractions, accommodations and restaurants. Traits and Characteristics for Vesel Support To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values (Vesel Support) Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth. World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska. Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. Sustainability at our core: We are dedicated to sustainable operations for future generations. Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. Environmental Conditions for Vesel Support The environmental conditions are those that an employee may be subject to while performing the essential functions of this job. Environmental conditions include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, and occasional use of required protective clothing including raingear and life preserver. Physical Demands for Vesel Support The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch. Work Environment for Vesel Support The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job. Crew stay in shared quarters onboard with little privacy and constant vibration and engine noise often for extended periods. Crew may be moved from one vessel to another at the discretion of Management. Due to the remote locations of vessel routes, internet connectivity is limited. This is a fast-paced and dynamic work environment with a diverse workforce. Ability to work a flexible schedule to include weekends and holidays during the tour season. Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures
    $34k-42k yearly est. Auto-Apply 33d ago
  • Warehouse Support Specialist

    The Klondike Group

    Support associate job in Skagway, AK

    Job DescriptionJob Title: Warehouse Support SpecialistLocation: Richter's, Skagway, AlaskaPosition Type: SeasonalResponsibilities: Assist with inventory management and organization Receive and label incoming shipments Prepare orders for shipment Deliver merchandise to Richter's Souvenir Gift Shop Help with restocking shelves, arranging displays Maintain a clean and safe work environment Physical RequirementsAbility to stand, walk, and move for extended periods.Lift and carry up to 25 pounds regularly.Lift and carry up to 50 pounds as needed.Perform repetitive tasks with precision and attention to detail.Ability to work in varying environments (e.g., outdoor, warehouse, office).Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting. Skills and ExperienceAbility to work independently and in a team environment.Strong organizational and multitasking skills.Customer service or client-facing experience is a plus.Leadership and project management experience, if applicable. Work Ethic and Teamwork StandardsReliable, punctual, and dedicated to task completion.Willingness to collaborate and support team objectives.Open to feedback and continuous improvement.Display a proactive and positive attitude.Ability to meet deadlines consistently under minimal supervision. Appearance StandardsProfessional attire appropriate to company standards and role requirements.Maintain personal hygiene and cleanliness.Adhere to uniform or dress code guidelines.Present a clean and polished appearance when interacting with co-workers and customers. Adherence to Company PoliciesComply with all company policies and procedures.Attend required training and meetings.Follow safety protocols and workplace guidelines.Report violations or concerns to supervisors promptly. Benefits and PerksCompetitive salary and performance-based incentives.End of season bonus available.Employee discounts available.
    $29k-35k yearly est. 9d ago

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