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Support associate jobs in Aliso Viejo, CA - 744 jobs

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  • Desktop Support Specialist

    Synergis 3.8company rating

    Support associate job in Anaheim, CA

    TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25-30 hourly 4d ago
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  • Laboratory Support Associate I

    Agendia 4.5company rating

    Support associate job in Irvine, CA

    Apply Description **Shift will be Wednesday - Sunday (Wed/Thurs/Fri 9:30-6:00pm, Sat 10:30-7:00pm, Sun 8:00-4:30pm) The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents. POSITION WITHIN THE ORGANIZATION 1. Reports to Sr. Manager of Pre-Analytical Laboratory 2. Cooperates with all departments across the organization 3. Participates in: Department meetings (local) Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES o Receives and sorts specimens for testing o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved o Reports problem holds and provides resolution timely o Accessions all cases received for testing, including data entry of all pertinent information into LIS o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments o Assembles case paperwork and files, including pre-analytic documentation and labels o Performs entry of add-on testing o Uses company platforms to effectively communicate with internal staff o Remains informed of all procedure changes pertaining to sample processing o Performs quality assurance checks of samples o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems o Identify and report any quality or compliance concerns and take immediate corrective action as required o Follow Department's procedures including specimen routing and handling. o Maintains or assists in maintaining inventory of the department o Files and archives patient folders o May coordinate remote storage and retrieval for site as needed o May assist with coordinating waste pickups and maintains documentation o Receives incoming supplies; store and inventory o Returns slides and blocks to clients o May assist with scheduling equipment preventative maintenance with vendors o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed o Assists management and technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and Pathology Interpretation The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. KEY CONTACTS Internal o Global Customer Success Team o Laboratory Department External o n/a EDUCATION AND EXPERIENCE REQUIREMENTS EDUCATION o High School Diploma or equivalent EXPERIENCE o One (1) to three (3) years of relevant experience preferred KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months o Works productively and efficiently to achieve company and departmental goals o Communicates effectively with all levels of staff o Adheres to Agendia core values, safety and compliance policies and procedures o Accurately follows department SOPs for specimen handling and processing BEHAVIORAL COMPETENCIES/DESIRED SKILLS o Proficient with MS Office programs o Ability to communicate effectively o Strong organizational skills and attention to detail o Ability to work independently o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual * PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/ * Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program. WORKING ENVIRONMENT o General laboratory environment ENVIRONMENT/SAFETY/WORK CONDITIONS o Vision to read written and published quality documents and to observe operations o Regularly walks, sits, and stands o Regularly works on a computer for approximately 6-8 hours per day o Frequently lifts, pushes/pulls, and carries up to 20 pounds o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment o Must be able to read and understand scientific and complex directions TRAVEL o Requires no travel OTHER DUTIES o Other duties as required Salary Description $25.00-$30.00 per hour
    $25-30 hourly 4d ago
  • Project Support Coordinator

    Logic 3.9company rating

    Support associate job in Pomona, CA

    We are seeking a proactive and detail-oriented Project Coordinator to support distribution-focused project teams. This role provides analytical, coordination, and project support to ensure work is properly authorized and ready for construction. Key Responsibilities Provide analytical and administrative support for projects, including reviewing and processing work order packages and securing required materials. Ensure work is authorized to proceed for construction by validating documentation, approvals, and project readiness. Research, analyze, and interpret project data to identify issues and support problem resolution. Assist in defining and tracking project objectives, timelines, milestones, risks, deliverables, and budgets. Proactively support project teams by addressing needs, sending reminders, and maintaining clear communication. Prepare written communications and take meeting minutes during project and stakeholder meetings. Coordinate with internal teams, external agencies, and project stakeholders to support project execution. Apply project management support principles to maintain organization, accuracy, and workflow efficiency. Qualifications Associate degree in business, technical discipline, or related field, or equivalent combination of education and experience. Required: Two or more years of project support experience. Strong analytical, organizational, and problem-solving skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint). Knowledge of SAP and Primavera P6. Strong written and verbal communication skills with the ability to coordinate across teams. Highly preferred: Utilities industry experience. Preferred: Distribution and/or Transmission line knowledge.
    $52k-72k yearly est. 3d ago
  • Device Support Specialist - Anaheim / Hunington Beach

    Novocure Inc. 4.6company rating

    Support associate job in Anaheim, CA

    The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in Orange County, CA The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1
    $36k-48k yearly est. 5d ago
  • Applications Support Analyst

    Cathay Bank-Headquarters 4.4company rating

    Support associate job in Rosemead, CA

    People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets. ESSENTIAL FUNCTIONS Independently analyze, troubleshoot, and document user support tickets related to banking applications systems. Ensure that support tickets are managed towards timely resolution and closure. Collaborate with other areas within the IT department to fulfill business requests. Perform application system maintenance such as installations, upgrades, and patching. Resolve and fulfill requests compliant to established Service Level Agreements. Regularly review system bulletins to ensure issues are identified, addressed, and communicated to appropriate parties timely. Build strong client service relationships across various levels of the organization. Ensure systems are secure through implementation of best practices and procedures, in accordance with FFIEC guidelines. Integrate software and computer systems by analyzing and developing specifications that address business functions and workflow. Maintain application system supports documentation on a regular basis. Participate and contribute to scheduled Disaster Recovery exercises. Take ownership of maintaining recurring System State updates; ensure that documentation kept are accurate and concise. QUALIFICATIONS Education: BS Computer Science/Engineering or equivalent work experience required. Experience: Minimum three years of experience in an applications support position. Experience and knowledge of the financial/banking industry and regulatory requirements (FFIEC) preferred. Experience with PC, Microsoft office suite, business applications, vendor applications, and vendor management preferred. Experience in disaster recovery/application backup concepts and methods preferred. Skills/Ability: Ability to respond and reprioritize quickly to unexpected situations and initiate corrective action quickly. Must be detail oriented and possess strong written and verbal communication skills. Proven capability to effectively interface with dynamic development teams. Strong ability to multitask and be proactive. Ability to work independently with minimal instructions. Customer-centric mindset OTHER DETAILS $33.65 - $39.90 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $33.7-39.9 hourly 5d ago
  • PT Support Associate

    Tory Burch 4.9company rating

    Support associate job in Ontario, CA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Service Desk Specialist II

    Astreya 4.3company rating

    Support associate job in Culver City, CA

    What this Job Entails: The Service Desk Specialist II will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. Participates in monitoring, updating and maintaining tickets in a defined ticketing system. Responds to tickets, contacts users and plans workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign off on closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Engage in support of access to corporate network/wireless and applications both on the network as well as over VPN. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Ability to work independently with minimal supervision Excellent coordination skills and a team player Ability to identify issues and escalate as needed Excellent written and oral communication skills Strong interpersonal and customer service skills Knowledgeable about hardware, software, and network troubleshooting Understanding of software application use and installation Ability to resolve technical issues under pressure Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $27.24 - $45.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $27.2-45.4 hourly Auto-Apply 60d+ ago
  • Operations Support Associate

    Maersk 4.7company rating

    Support associate job in Santa Fe Springs, CA

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. The Operations Support Associate is responsible for providing administrative support to multi-shift terminal operations. This position is a point of contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments. Primary role is to support for shipment of inbound and outbound freight. Responsible for execution of workplan. Responsible for all functions from freight move in yard to outbound. Key Responsibilities: Verifies accuracy of inbound and outbound documentation. Tracks incoming containers and provide support to resolve issues as necessary. Prepares document packages for shipments using windows-based shipping systems. Coordinates documentation for incoming freight to ensure swift movement of cargo accuracy. Builds outbound manifests and prepares paperwork for shipments Solve any issues that impact inventory accuracy Supports Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed Support Customer Service department with systematic data entry Posting production systemically. Receipt confirmation in system - (triggers financial action for some customers.) Performs job related duties as specified by management Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $18.50-$22.00 *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $18.5-22 hourly Auto-Apply 60d+ ago
  • Senior AV Production Support Technician-Burbank, CA

    One Diversified, LLC

    Support associate job in Irvine, CA

    How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. What You'll Do: The job responsibilities of the Audio-Visual Support Services Technician include the following: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Quarterly preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
    $52k-91k yearly est. 6d ago
  • Client Services & Shelter Support Specialist (Evening/Weekend)

    Mission Edge 3.5company rating

    Support associate job in Vista, CA

    Make a Meaningful Impact Every Day At Operation HOPE North County, we believe every family deserves a safe place to rebuild their lives. We are a high-accountability, sober-living shelter providing safety, stability, and compassionate support to families experiencing homelessness. Our culture is rooted in dignity, empowerment, and trauma-informed care where every staff member plays a vital role in helping parents and children move from crisis to independence. If you are mission-driven, people-centered, and looking for meaningful work where you can grow, we d love to meet you. About the Role The Client Services & Shelter Support Specialist is an essential member of our shelter team. This role ensures a welcoming, safe, and supportive environment for clients, staff, volunteers, and visitors. With training provided, you will learn trauma-informed practices, de-escalation skills, and shelter operations to help families feel secure and supported during their stay. This is an excellent opportunity for someone who is compassionate, reliable, service-oriented, and eager to learn. Key Responsibilities Provide respectful, trauma-informed support to clients and help address day-to-day needs or emergent issues. Maintain a safe, structured environment by completing regular rounds inside and outside the building and monitoring security cameras. Help prepare and maintain shelter spaces for activities, meals, and new client arrivals. Foster a positive, inclusive environment by listening with empathy, demonstrating patience, and celebrating client progress. Maintain accurate daily logs, communicate important updates to staff, and support resolution of incidents or concerns. Engage warmly with volunteers, donors, and visitors to promote a welcoming community atmosphere. Uphold ethical standards, professional boundaries, confidentiality policies, and shelter protocols. Participate actively in team meetings, staff learning, and ongoing professional development. Other duties as assigned to support a smooth and safe shelter operation. Schedule: Wednesday Sunday, approx. 1:30pm 10:00pm (8-hour shifts; some flexibility required) What We re Looking For We welcome candidates from diverse backgrounds and career paths including those new to shelter work. Training is provided. Minimum qualifications: High school diploma or GED Experience in customer service, caregiving, social services, education, hospitality, or similar roles (6 months+ preferred) Basic computer proficiency Ability to work evening/weekend shifts consistently Compassion, reliability, and willingness to learn Preferred (training provided if not completed): CPR/First Aid Certification Mandated Reporter Certification Bilingual (Spanish/English) If you are caring, calm under pressure, and motivated by purpose, you will thrive here. What We Offer Compensation: $20.00 per hour Medical, dental, vision, and life insurance after 30 days (medical partially employer-sponsored) Generous PTO: 12 personal days, 5 sick days, 8 holidays Professional development and training plan Supportive, mission-driven team culture Opportunities for advancement in shelter operations, case management, and nonprofit services Why This Work Matters Every evening you arrive, families in crisis will feel safer because you re there. Every conversation you have and every moment of patience you offer helps a parent rebuild confidence. Every shift you complete changes the trajectory of a child s life. If you want a role where your work truly matters, we d be honored to have you join our team.
    $34k-45k yearly est. 40d ago
  • Servicing Support Specialist

    Lentegrity

    Support associate job in Irvine, CA

    Join Lentegrity as a Servicing Support Specialist! Are you detail-oriented, organized, and thrive in a fast-paced environment? At Lentegrity, we combine operational excellence with a people-first culture that values collaboration, growth, and integrity. We're looking for a Servicing Support Specialist to join our team in a hybrid role based in Foothill Ranch, CA. In this position, you'll manage critical workflows like insurance claims, bankruptcy cases, and SCRA requests, while working cross-functionally to ensure smooth operations and exceptional service. Key Responsibilities Manage insurance claims and settlements Handle bankruptcy documentation and court correspondence Investigate and respond to credit disputes via e-OSCAR Support SCRA-related customer inquiries and documentation Assist with payment processing and title clerk tasks What We're Looking For Strong written and verbal communication skills Detail-oriented with excellent organizational abilities Proficiency in Microsoft Word and Excel Ability to multitask and meet deadlines Experience with data entry, scanning, and problem-solving Why Join Lentegrity Internal growth and promotion opportunities Collaborative, innovative work environment Access to 3,500+ self-paced courses and 25,000+ learning resources Competitive benefits: Medical/Dental/Vision, 401(K) match, EAP, Adoption Assistance, and more Casual dress code and supportive team culture Our Core Values Integrity. Teamwork. Service. Consistency. We're committed to delivering excellence to our borrowers, partners, and employees. Job Details Location: Hybrid - Foothill Ranch, CA Department: Loan Servicing Status: Non-Exempt Pay Range: $18.65-$24.55/hr Lentegrity is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Privacy Notice: Please take notice that Lentegrity, LLC collects certain information about our job applicants and employees. Learn more about your rights in our California Privacy Notice: ***************************************************
    $18.7-24.6 hourly 4d ago
  • Support Specialist II, Service Desk

    Vuori Clothing 4.3company rating

    Support associate job in Carlsbad, CA

    Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description We're looking for an IT Support Specialist II to join Vuori's Global IT Support team. This Tier 2 role focuses on supporting our teams and resolving escalated technical issues that require advanced troubleshooting. You'll play a key role in ensuring smooth operations across the company while contributing to a collaborative, clarity-driven IT environment. This role will focus on providing hands-on, in-office support at our HQ, ensuring an exceptional experience for employees and maintaining the reliability of critical systems onsite. In addition to the responsibilities above, you may be required to contribute to projects as a technical resource. What you'll get to do: * Provide excellent customer service by communicating technical solutions in a clear and concise manner * Resolve escalated IT tickets from Tier 1 support * Provide support and coverage at our HQ Helpdesk * Perform advanced troubleshooting for Windows, mac OS, and mobile devices * Support and maintain AV conference room technology * Document solutions and contribute to knowledge base improvements * Collaborate with senior IT team members on projects and process enhancements * Assist with onboarding and technical setup for new hires * Own incidents through completion ensure we find permanent solutions to problems that occur. * May provide some Executive IT support to our leadership team Qualifications Who you are: * High school diploma or equivalent; associate or bachelor's degree in computer science or related field preferred Experience with face-to-face IT executive support * 2+ years of experience in IT support or a related technical role * 2 + years of experience with ticketing systems (e.g., Jira Service Management) * Experience with troubleshooting hardware and software issues, including printers, scanners, and mobile devices Strong problem-solving and analytical skills * Familiarity with Windows and mac OS environments * Excellent communication and customer service skills Nice-to-Haves * Certifications: CompTIA A+, ACMT * Experience with Atlassian Jira and Confluence, M365 apps, JAMF, Intune, Entra ID Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: * Health Insurance * Savings and Retirement Plan * Employee Assistance Program * Generous Vuori Discount & Industry Perks * Paid Time Off * Wellness & Fitness benefits The hourly range for this role is $32.79/hr - $33.65/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
    $32.8-33.7 hourly 37d ago
  • Temporary Support Associate - Womens Store

    Coach 4.8company rating

    Support associate job in Carlsbad, CA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
    $28k-35k yearly est. 60d+ ago
  • Kennel Support Associate - Club Pet

    Helen Woodward Animal Center 4.0company rating

    Support associate job in Rancho Santa Fe, CA

    KENNEL SUPPORT ASSOCIATE (CLUB PET) Part Time- 24 hours per week / Pay Rate: $19 hr Schedule varies. One weekend day and holidays required Do you enjoy providing high quality care for animals? Come join our team where people help animals and animals help people! As an Kennel Support Associate within our Club Pet Boarding Facility at the world renowned Helen Woodward Animal Center, you will provide animals with individualized comfort and care during their stay with us. Kennel Support Associate's duties will include maintenance of animal records, provide animals with necessary bedding/water, meet standards for exercise, individual attention, feeding, hygiene, and light medications as required. Extensive time spent cleaning kennels to provide a safe and healthy environment along with monitoring pet's emotional and physical condition. As part of our Kennel Support Associate team, you will have a key role in contributing to the wellbeing of the animals under your supervision. POSITION REQUIREMENTS FOR KENNEL SUPPORT ASSOCIATE: Some animal handling experience required, preferably in a kennel environment. Ability to properly handle, exercise, and control large dogs and/or cats, difficult cats and exotic animals. Able to safely lift 50 lbs. and work closely with animal (dog, cat, exotics) hair/dander. Employee must demonstrate ability to work effectively with others (including co-workers, customers, and others) by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; and addressing problems and issues constructively to find mutually acceptable and practical business solutions. Employee must demonstrate regular and consistent attendance and punctuality. Helen Woodward Animal Center is a smoke-free environment. Smoking is not permitted in any HWAC building or vehicle.
    $19 hourly 20d ago
  • I.T. Service Desk Specialist

    San Antonio Regional Hospital 4.3company rating

    Support associate job in Upland, CA

    Focus of this position is on managing the service issues reported to the Information Technology (IT) Department. Responsible for all aspects of IT Customer Support using management guidelines as resource. MINIMUM QUALIFICATIONS Education: High School diploma or GED required. Bachelors Degree in Computer Science and/or Business Systems is desirable. Experience: Two years experience preferred with increasing responsibility in IT Customer Support using a Service Desk management tool. Knowledge and Skills: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Must be familiar with all aspects of the Microsoft Windows and Client/Server environments. Must have the ability to troubleshoot and help resolve all types of client hardware and software related problems. Have a working knowledge using Microsoft Office products such as Word, Excel, and Outlook. Knowledge of remote control tools. Knowledge of a Service Desk management tool. Physical Requirements: Must be able to perform the essential physical requirements of the job. PAY RANGE $22.83 - $34.25 The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
    $22.8-34.3 hourly Auto-Apply 19d ago
  • IT Operations Associate - Infrastructure

    Urban Science 4.6company rating

    Support associate job in Long Beach, CA

    We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEWThe Associate provides local support, with guidance, for the network infrastructure needs in internal and external IT systems or environments. This role has current Hybrid Workplace flexibility local to our Long Beach, CA office location. Candidate must be available and willing to work in-person two times per week. URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Base Salary Range The salary range for the Coastal Region is $77,690.00 to $95,970.00 with the possibility of a discretionary bonus. The range is based on market pay structures, but individual salaries are determined by factors such as business considerations, local market conditions, internal equity, and candidate qualifications including skills, education, and experience. Essential Duties and Responsibilities * Support the Local Area Network (LAN) and related equipment for assigned office(s). * Evaluate network performance data to ensure sufficient availability, to identify network related issues, or determine if alerts are false positives. * Respond to requests to configure security settings and grant access permissions for internal staff. * Collaborate with application development to troubleshoot issues for client based solutions. * Assist with severity 1 issues for client based solutions during production to ensure solution is restored in a timely manner. * Install, repair and replace hardware from vendors on physical servers within datacenters. * Configure, test, and troubleshoot software to ensure upkeep within ITO standards. * Provide back end phone system support relating to connectivity and configuration. * Provide input to determine budgeting needs for purchasing new equipment including, hardware for virtual servers, storage space, phone equipment, hubs, switches and related technical equipment. * Back up systems/databases, file shares and email accounts and respond to requests to restore data as needed. * Create and update technical and/ or procedural documentation on the portal (SharePoint). * Actively monitor the global Infrastructure team ticket queue and assign tickets to the correct team member within a specified time frame, ensuring adherence to SLAs (service level agreements). * Stay updated on network related technologies and make recommendations for hardware and software products to the team for review. * Work with software/hardware vendors on contract renewals, updates and issues. * Provide training and knowledge sharing to new team members, ensuring instructions are clearly explained and understood. * Proactively communicates with upper management to provide updates and report issues in a timely manner. * Works with manager in completing own annual goal setting and performance review in a timely manner. * Participate in ad-hoc IT Operations related projects or assignments, as needed. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Documentation: Ability to create detailed documentation in a standardized format and follow detailed documentation instructions. * Technical Knowledge: Basic knowledge of various technologies required for the specific role (i.e., LAN/WAN, storage and back-up software, Citrix). * Time Management: Ability to prioritize competing demands and manage multiple concurrent tasks. * Verbal Communication: Ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others. * Written Communication: Ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure. * Analytical Thinking: Ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way. * Results Oriented: Ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards. * Ethics & Integrity: Ability to behave in a trustworthy & transparent manner. * Teamwork & Cooperation: Ability to work cooperatively with others and be part of a team. * Self-Control: Ability to keep emotions under control and to restrain from negative actions or behaviors. * Information Seeking: Ability to gain a deeper understanding of work related issues or events by making a concerted effort to gather information and seek out development opportunities. * Initiative: Ability to go above and beyond in order to improve or enhance job results. * Quality Control: Ability to monitor and check work related information and deliverables ensuring high quality and accuracy. * Customer Service: Ability to understand and help/assist both internal and external customers and meet their needs. * Flexibility/Adaptability: Ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives. * Organizational Commitment: Ability and willingness to align his/her own behavior with the needs, priorities and goals of the organization. EDUCATION AND EXPERIENCE * Must have a baccalaureate degree in a technical field (computer science, computer engineering, information technology, information systems, etc.) from an accredited U.S. college or university, or equivalent foreign institution. * One to three years of related work experience preferred. * ITIL Certification required within 90 days of hire. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek At URBAN SCIENCE, we are committed to providing an employee experience that is inclusive and welcoming. We recognize that a wide range of perspectives and world views fosters better outcomes. We work diligently to ensure that our policies, practices, and procedures relating to hiring, training, development, career opportunities, and salary are administered equitably. We operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.
    $77.7k-96k yearly Auto-Apply 46d ago
  • Support Associate

    Tory Burch 4.9company rating

    Support associate job in Carlsbad, CA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Support Specialist II, Service Desk

    Vuori 4.3company rating

    Support associate job in Carlsbad, CA

    Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description We're looking for an IT Support Specialist II to join Vuori's Global IT Support team. This Tier 2 role focuses on supporting our teams and resolving escalated technical issues that require advanced troubleshooting. You'll play a key role in ensuring smooth operations across the company while contributing to a collaborative, clarity-driven IT environment. This role will focus on providing hands-on, in-office support at our HQ, ensuring an exceptional experience for employees and maintaining the reliability of critical systems onsite. In addition to the responsibilities above, you may be required to contribute to projects as a technical resource. What you'll get to do: Provide excellent customer service by communicating technical solutions in a clear and concise manner Resolve escalated IT tickets from Tier 1 support Provide support and coverage at our HQ Helpdesk Perform advanced troubleshooting for Windows, mac OS, and mobile devices Support and maintain AV conference room technology Document solutions and contribute to knowledge base improvements Collaborate with senior IT team members on projects and process enhancements Assist with onboarding and technical setup for new hires Own incidents through completion ensure we find permanent solutions to problems that occur. May provide some Executive IT support to our leadership team Qualifications Who you are: High school diploma or equivalent; associate or bachelor's degree in computer science or related field preferred Experience with face-to-face IT executive support 2+ years of experience in IT support or a related technical role 2 + years of experience with ticketing systems (e.g., Jira Service Management) Experience with troubleshooting hardware and software issues, including printers, scanners, and mobile devices Strong problem-solving and analytical skills Familiarity with Windows and mac OS environments Excellent communication and customer service skills Nice-to-Haves Certifications: CompTIA A+, ACMT Experience with Atlassian Jira and Confluence, M365 apps, JAMF, Intune, Entra ID Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $32.79/hr - $33.65/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
    $32.8-33.7 hourly 37d ago
  • Kennel Support Associate

    Helen Woodward Animal Center 4.0company rating

    Support associate job in Rancho Santa Fe, CA

    Job Description KENNEL SUPPORT ASSOCIATE (CLUB PET) Part Time- 24 hours per week / Pay Rate: $19 hr Schedule varies. One weekend day and holidays required Do you enjoy providing high quality care for animals? Come join our team where people help animals and animals help people! As an Kennel Support Associate within our Club Pet Boarding Facility at the world renowned Helen Woodward Animal Center, you will provide animals with individualized comfort and care during their stay with us. Kennel Support Associate's duties will include maintenance of animal records, provide animals with necessary bedding/water, meet standards for exercise, individual attention, feeding, hygiene, and light medications as required. Extensive time spent cleaning kennels to provide a safe and healthy environment along with monitoring pet's emotional and physical condition. As part of our Kennel Support Associate team, you will have a key role in contributing to the wellbeing of the animals under your supervision. POSITION REQUIREMENTS FOR KENNEL SUPPORT ASSOCIATE: Some animal handling experience required, preferably in a kennel environment. Ability to properly handle, exercise, and control large dogs and/or cats, difficult cats and exotic animals. Able to safely lift 50 lbs. and work closely with animal (dog, cat, exotics) hair/dander. Employee must demonstrate ability to work effectively with others (including co-workers, customers, and others) by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; and addressing problems and issues constructively to find mutually acceptable and practical business solutions. Employee must demonstrate regular and consistent attendance and punctuality. Helen Woodward Animal Center is a smoke-free environment. Smoking is not permitted in any HWAC building or vehicle. Job Posted by ApplicantPro
    $19 hourly 20d ago
  • Support Specialist II, Service Desk

    Vuori, Inc. 4.3company rating

    Support associate job in Carlsbad, CA

    Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description We're looking for an IT Support Specialist II to join Vuori's Global IT Support team. This Tier 2 role focuses on supporting our teams and resolving escalated technical issues that require advanced troubleshooting. You'll play a key role in ensuring smooth operations across the company while contributing to a collaborative, clarity-driven IT environment. This role will focus on providing hands-on, in-office support at our HQ, ensuring an exceptional experience for employees and maintaining the reliability of critical systems onsite. In addition to the responsibilities above, you may be required to contribute to projects as a technical resource. What you'll get to do: Provide excellent customer service by communicating technical solutions in a clear and concise manner Resolve escalated IT tickets from Tier 1 support Provide support and coverage at our HQ Helpdesk Perform advanced troubleshooting for Windows, mac OS, and mobile devices Support and maintain AV conference room technology Document solutions and contribute to knowledge base improvements Collaborate with senior IT team members on projects and process enhancements Assist with onboarding and technical setup for new hires Own incidents through completion ensure we find permanent solutions to problems that occur. May provide some Executive IT support to our leadership team Qualifications Who you are: High school diploma or equivalent; associate or bachelor's degree in computer science or related field preferred Experience with face-to-face IT executive support 2+ years of experience in IT support or a related technical role 2 + years of experience with ticketing systems (e.g., Jira Service Management) Experience with troubleshooting hardware and software issues, including printers, scanners, and mobile devices Strong problem-solving and analytical skills Familiarity with Windows and mac OS environments Excellent communication and customer service skills Nice-to-Haves Certifications: CompTIA A+, ACMT Experience with Atlassian Jira and Confluence, M365 apps, JAMF, Intune, Entra ID Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: Health Insurance Savings and Retirement Plan Employee Assistance Program Generous Vuori Discount & Industry Perks Paid Time Off Wellness & Fitness benefits The hourly range for this role is $32.79/hr - $33.65/hr. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
    $32.8-33.7 hourly 4d ago

Learn more about support associate jobs

How much does a support associate earn in Aliso Viejo, CA?

The average support associate in Aliso Viejo, CA earns between $26,000 and $82,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Aliso Viejo, CA

$46,000

What are the biggest employers of Support Associates in Aliso Viejo, CA?

The biggest employers of Support Associates in Aliso Viejo, CA are:
  1. Chico's FAS
  2. Hyundai Capital Services
  3. Macy's
  4. Agendia
  5. Bloomingdale's
  6. JLL
  7. Careerglobalhc
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