Desktop Support Specialist
Support associate job in Tulsa, OK
This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.
Education:
High school or GED required
Vocational / Technical (preferred)
Experience: 1-3 years of healthcare experience preferred
Auto-ApplySupport Analyst I
Support associate job in Tulsa, OK
Job DescriptionSolve Problems. Support the Front Lines. Make a Difference in Healthcare Technology.
IMPORTANT LOCATION NOTE: This is a Hybrid Role requiring candidates to reside in the Tulsa, OK area. If you do not live in this location, your application will not be considered.
Why CareATC is Different (and Why You'll Love It Here):
At CareATC, we believe that better technology leads to better care, and our Service Delivery team is essential to making that happen. You are the first line of support, ensuring our providers and staff have the reliable tools they need to deliver exceptional patient care.
Impactful Work: Your troubleshooting and support directly empower our healthcare teams, ensuring they can focus on what matters most-the patient.
Engaging Challenges: Manage challenging, unique situations every day, tackling complex problems across a variety of technologies in a fast-paced environment.
Purpose: Be part of a mission-driven company working to transform healthcare access and delivery.
Growth: Expand your skills in endpoint management, cybersecurity, and cross-functional collaboration while working with a supportive team.
CareATC Advantages Include:
Access to health center services and medications at no or low cost for you and your dependents
Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, Disability & Life Insurance, and a robust Wellness Program
A mission-first culture that values innovation, accountability, and teamwork
A role where you'll see the direct results of your work in the smooth operation of our clinics.
About the Job:
Imagine being the person who ensures our clinical teams can work without interruption. As a Support Analyst I, you are a critical partner to our end-users, providing the essential support that keeps our operations running. You'll work closely with every part of the business, from our clinics to our corporate teams, solving issues with desktops, printers, phones, and applications. Your role is crucial to building confidence in our technology and enabling the delivery of seamless healthcare.
What You'll Do:
Triage and solve support requests involving desktops, printers, phones, and common applications.
Provide telephone and live technical support to end-users on Windows, OSX, iOS, and Android platforms.
Monitor system notification alerts and take appropriate and timely action.
Assist with or lead custom software implementations, including testing and documentation.
Create, update, and maintain our internal knowledge base articles.
Assist the Service Delivery Manager with projects related to endpoint management and security.
Provide A/V production assistance for company meetings and events.
Assist with projects, clinic installations, or moves, which may include some after-hours work.
Pitch in on other duties that help the team and business succeed.
Provide afterhours on-call support on a rotational basis.
What You'll Bring to the Team:
An equivalent combination of 2 years' work experience and/or an associate degree.
Experience in a desktop support role, preferably within the healthcare industry.
Solid experience with Windows 10, printers, phones, and other common office peripherals.
Basic knowledge of network design, cybersecurity principles, and IP-based phone systems (like Zoom Phone).
Strong customer service skills and the ability to work independently.
Experience with a helpdesk ticketing system.
And Just as Important…
Your strong work ethic and analytical mindset. You have powerful critical thinking and troubleshooting skills that allow you to resolve complex issues effectively. You are an excellent communicator, able to adapt your style to different teams and clearly convey ideas to all levels of the organization, ensuring everyone feels supported and heard.
Ready to Make a Meaningful Impact?
If you're a detail-focused, problem-solving professional who's excited to support a team that improves lives, we'd love to meet you.
Apply today and help us build healthcare technology that people trust.
Onsite Support Analyst
Support associate job in Kellyville, OK
"The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location specific or global) and peripherals. On-Premises full-time position responsible as a second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.
**Responsibilities:**
- Provide second-line investigation and diagnosis
- Resolve and close incidents and service requests as per help desk procedures and allocated timelines
- Escalate unresolved incidents and service requests within agreed timescales
- Log incident and service request details per help desk procedures
- Communicate with customer regarding incident progress
- Ensure tickets are always updated until issues are resolved
- Conduct customer satisfaction callbacks and surveys
- Complete GET IT training for On-Site Support Analysts
- Comply with Quality, Health, Safety and Environment policies and IT policies
- Liaise with customers, other IT support groups and third-party providers when necessary
- Perform staging of PCs (Requires use of SRSS and/or Autopilot)
- Maintain Global Asset Management database with updates related to the assigned hardware
- Perform hardware and software maintenance and support
- Participate in IT team events, follow up on objectives, and key performance objectives
- Troubleshoot and resolve PC incidents and VIP requests
- Liaise with third-party suppliers for hardware repair
- Liaise with SISC (Site Information Security Coordinator) on IT security issues and virus elimination
- Liaise with Server Team when server maintenance is required
- Participate in GeoMarket projects to accomplish common objectives
- Participate as a key person in IT Domain structure
- Supervise suppliers to perform maintenance, IMAC of IT equipment Collaborates with IT Management to ensure support methods are documented and up to date
§ Collaborates with IT support team members from various disciplines to identify and resolve incidents efficiently
§ Engage with internal customers to provide efficient support and ensure business continuity"
**Experience:**
+ 2 to 3 years' experience in desktop support or related IT field
**Skills:**
+ Effective verbal and written communication skills
+ Ability to identify and resolve issues independently
**Education:**
+ Bachelor's degree preferred.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mission Support Specialist
Support associate job in Tulsa, OK
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $63,163 to - $98,422 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 11 - 12
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
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Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
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Orlando, FL
Plantation, FL
Pompano Beach, FL
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Tampa, FL
Atlanta, GA
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Savannah, GA
Tamuning, GU
Honolulu, HI
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Sioux City, IA
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Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
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Bowling Green, KY
Louisville, KY
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Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-11:
Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as:
* Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics).
* Identifying and recommending solutions to a wide range of administrative problems.
* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies.
* Preparing preliminary and finished reports and documents.
* Representing the office in dealings with vendors and personnel from administrative support organizations.
OR
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Minimum Qualifications for GS-12:
Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as:
* Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables.
* Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
* Providing advice on a variety of administrative and management programs and procedures.
* Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.
* Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01//2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Restaurant Team Member
Support associate job in Tulsa, OK
Please apply in person at the address listed.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Future - Support (Non-Certified)
Support associate job in Claremore, OK
Cafeteria
Custodian
Janitor
Maintenance
Para
Secretary
Teachers Assistant
Support
Support associate job in Tulsa, OK
Job Details Entry Nola's Creole & Cocktails - Tulsa, OK Part TimeDescription
This job includes three positions, host, busser, and runner. Working at a support staff member, you will be scheduled according to what the restaurant needs at that time.
Runner
Duties/Responsibilities:
Works with Expo and Kitchen staff to ensure customers receive correct orders
Delivers food, beverages, condiments, and other requested items to customers
Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
Collects used plates when delivering meals and ensures customer has proper silverware, napkins and any other requests for their meals
Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
Performs other related duties as assigned
Greeter
Duties/Responsibilities:
Welcome guests to the venue.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort customers to assigned dining or bar areas.
Provide menus and announce Waiter/Waitress's name.
Greet customers upon their departure.
Coordinate with wait staff about available seating options.
Busser
Duties/Responsibilities:
Assuring compliance with all sanitation & other safety guidelines
Monitoring the open dining sections of the restaurant for empty and cleaned tables
Knowledge of all table numbers and seat positions
Pre-bussing, clearing, wiping tabletops, chairs & booths, and setting tables according to company policy
Qualifications
Runner
Required Skills/Abilities:
Excellent interpersonal and customer service skills
Experience as a Food Expeditor or similar entry-level role in a restaurant
Understanding of hygiene and food safety rules
Availability to work various shifts, including weekends
Multi-tasking abilities
Host
Required Skills/Abilities:
excellent customer service skills.
positive attitude.
telephone etiquette.
organizational skills.
people skills.
teamwork.
time management.
Busser
Required Skills/Abilities:
Ability to work in a fast-paced, family friendly & professional environment
Ability to lift 50lbs
Ability to communicate clearly and professionally with other kitchen & hospitality team members
Education and Experience:
Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
Previous experience preferred
Must successfully complete restaurants training course
Must have current/valid Food Handlers permit from Tulsa Health Department
Housing Support Specialist
Support associate job in Tulsa, OK
Job Details Tulsa Headquarters - Tulsa, OK Full Time Nonprofit - Social ServicesDescription
Our work touches the mind, body, heart and ultimately the spirit of those we serve.
Some people can't imagine doing what we do.
We can't imagine not doing it!
We are currently seeking a Housing Support Specialist to join our team in Tulsa, OK! Volunteers of America is one of the nation's largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential.
What You Will Do to Change Lives
The Housing Support Specialist will cover a set caseload, provide case management, skills training, and referral services for conumers experiencing homelessness or mental health disorders. This position is responsible for completing assessments, service planning, effective coordination of appropriate community services and crisis intervention. In this role you will act as liaison between consumers, their families and service providers.
What's In It For You!
$500 Sign-On Bonus
Pay up to $17.00/Hour
Medical, dental, and vision insurance
Paid time off (PTO), Sick Leave, Paid Holidays
Employer paid Short Term & Long Term Disability
Employee Assistance Program
Retirement plan
Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS
Essential Duties and Responsibilities:
Will conduct referral, follow-up, monitoring, and advocacy between consumers and community resources.
Able to lead individual and group sessions.
Transportation of consumers when required.
Complete assessment and provide services according to the Individual Services Plan (ISP).
Link consumers and/or their families to appropriate community resources, as necessary.
Act as landlord liaison, recruiting new landlords and maintaining relationships with current landlords.
Qualifications
What You Will Bring:
Requires travel, primarily within the Tulsa, OK area. May require occasional travel outside of Tulsa, OK.
Ability to be on call 24 hours a day, 7 days a week, including evenings, weekends and holidays.
Competent user of all MS Office Suite applications (Outlook, Word, Excel, PowerPoint, etc.) required.
Ability to maintain interpersonal relationships with consumers, their family members, landlords, referral sources, the general public and outside agencies.
Strong decision making and organizational skills. Must be self-directed/motivated with sound judgment under stressful situations.
Education & Experience Requirements:
Bachelor's degree and/or equivalent experience in human services, behavioral health or related field required.
Volunteers of America Oklahoma is an Equal Opportunity, Protected Veterans,
and Individuals with Disabilities employer.
Apply today and come be a part of the passion, the mission and the tradition! Learn more about us and apply at **************
Peer Recovery Support Specialist - Outreach & Engagement - Adult Bridge
Support associate job in Tulsa, OK
$19/hr starting payrate!
Generous benefit package with 33 paid days off 1st year!
Certified Community Behavioral Health Clinic (CCBHC) provides integrated medical and behavioral health care to clients in a community based setting.
The Peer Recovery Support Specialist (PRSS) provides peer support services, based on an individualized, recovery-focused service philosophy that allows individuals the opportunity to learn to manage their own recovery and advocacy process. The RSS will work to enhance the development of natural supports, coping skills and other skills necessary to function as independently as possible in the community, including, but not limited to assisting re-entry into the community after incarceration, a hospitalization or other institutional setting. Services are delivered to a high risk adult population who carry a serious mental illness, substance abuse, co-occurring and/or medically co-morbid diagnosis. The PRSS serves as an advocate and provides information and peer support for consumers in emergency, outpatient or inpatient settings. The PRSS performs a wide range of tasks to assist consumers in regaining control of their lives and recovery processes. Must possess the skills to maintain a high level of professionalism, ethics and interactions with all ODMHSAS stakeholders.
Outreach and Engagement - The Outreach and Engagement PRSS will focus on engaging with individuals, educating individuals on services and resources that Family and Children Services provide, and connection to the providers involved in programs. The Outreach and Engagement PRSS does not have a dedicated caseload but will have a fluid client list to outreach and engage in services.
• Outreach admitted clients that have not recently engaged in services.
• Outreach targeted individuals who have been referred but not yet admitted or connected to services.
• Hand out basic supplies and contact information for initial contact for treatment in the community.
Requirements
Personal experience in active recovery of mental illness and/or substance use.
High School diploma or equivalent required [Bachelor's degree preferred]
Specialized experience as a recipient of mental health services for severe mental illness and experience as a paid or volunteer staff working with adults with severe mental illness.
Ability to work with the public, ability to maintain an effective working relationship with agency employees.
Ability to maintain a professional manner and maintain confidentiality at all times.
Must possess a Driver's License and use personal automobile to travel to locations other than primary office. [Mileage reimbursement provided]
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations is preferred.
Ability to document activities, write reports, business correspondence and procedure manual.
Ability to effectively present information and respond to questions from colleagues, clients, customers and the general public.
Ability to effectively communicate and interact with colleagues, clients, client's families, public and third party payer personnel.
PRSS Registration Fee Information:
To become a PRSS with FCS, applicants must obtain both PRSS Certification (application fee is required before receiving a start date) and CM1 Certification (required after the start date). As a courtesy we want to ensure applicants are aware of these certification requirements and associated fees before the interview.
• PRSS Certification: $26 application fee (no additional costs).
• CM1 Certification:
o $25 application fee
o $50 training fee
o $45 exam fee
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
Increased access to care and crisis services
Expanded traditional community mental health and substance use services.
Added Care Coordination and physical health screening for mental health clients
Greater access to Social Services for clients' economic and social needs
Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
DRUG FREE WORK PLACE
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
Youth Support Professional
Support associate job in Tulsa, OK
At Hands of Heartland, we believe that people with developmental disabilities are people first. We are looking for compassionate and caring individuals to join our team as a Habilitation Specialist to provide care to the individuals we support at the Laura Dester Children's Center (LDCC). The LDCC is an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) that serves 25 clients who do not require physical assistance with mobility or feeding. Most direct support work focuses on habilitation and behavioral management. You will work with children and adolescents who have developmental disabilities as well as behavioral support needs and mental illness.
WHO WE ARE LOOKING FOR:
Empathic individuals who want to make a real difference in a person's life by coming to work every day!
We are looking for enthusiastic, professional, caring people who know the value of communication.
Flexible and willing to adapt to change. The level of support may vary depending on the needs of the individual.
Must be 21 years of age, have a High School Diploma or GED, and a valid Drivers License. Must be able to pass a background check.
WHAT YOU'LL DO:
Provide direct care and support to children and adolescents
Assist with activities of daily living
Implement individualized care plans and follow specific protocols
Support individuals in achieving their personal goals and promoting independence
Teach life skills, social skills, and daily living routines.
Implementing behavior plans, de-escalation, data collection, emotional regulation support.
Assist with medication administration and documentation as required
Maintain a safe and clean environment for individuals
Provide emotional support and companionship to individuals
HOURS NEEDED:
You can choose to work one of the following available shifts
6:15 am to 3:00 pm
2:15 pm to 11:00 pm
10:30 pm to 7:00 am
We do NOT hire part-time, PRN, or Weekend-only positions
SKILLS NEEDED:
Experience in providing care to individuals with developmental disabilities or similar populations preferred but not required
Ability to work effectively with people with diverse needs and backgrounds
Strong communication skills to interact with individuals, families, and team members
Ability to work independently in a fast paced, team orientated environment
BENEFITS OFFERED:
In addition to meeting your passion for making a difference in people's lives, opportunities you may also be offered:
Starting pay of $19.10 per hour
Pay increase to $20.42 after 6 months of employment
Shift differential of $1.00 per hour for hours worked between 6pm and 6am
Sign on bonus paid over 6 months
PAID Training including becoming a Certified Nurse Aid (CNA)
Medical, Dental, Vision, Disability, and Life Benefits
Flexible Spending Account (FSA)
Paid Time Off - 30 days off per year
Peer Recovery Support Specialist -Substance Abuse & Court Related
Support associate job in Tulsa, OK
$19/hr Complete benefit package - Medical, Dental, Vision and more! 33 paid days off 1st year! The Peer Recovery Support Specialist (PRSS) provides peer support services, based on an individualized, recovery-focused service philosophy that allows individuals the opportunity to learn to manage their own recovery and advocacy process. The PRSS will work to enhance the development of natural supports, coping skills and other skills necessary to function as independently as possible in the community, including, but not limited to assisting re-entry into the community after incarceration, a hospitalization or other institutional setting. The PRSS serves as an advocate and provides information and peer support for consumers in emergency, outpatient or inpatient settings. The PRSS performs a wide range of tasks to assist consumers in regaining control of their lives and recovery processes. Must possess the skills to maintain a high level of professionalism, ethics and interactions with all ODMHSAS stakeholders.
Requirements
* Personal experience in active recovery of mental illness and/or substance use.
* High School diploma or equivalent required
* Specialized experience as a recipient of mental health services for severe mental illness and experience as a paid or volunteer staff working with adults with severe mental illness.
* Ability to work with the public, ability to maintain an effective working relationship with agency employees.
* Ability to maintain a professional manner and maintain confidentiality at all times.
* Must possess a Driver's License and use personal automobile to travel to locations other than primary office. [Mileage reimbursement provided]
* Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations is preferred.
* Ability to document activities, write reports, business correspondence and procedure manual.
* Ability to effectively present information and respond to questions from colleagues, clients, customers and the general public.
* Ability to effectively communicate and interact with colleagues, clients, client's families, public and third party payer personnel.
PRSS Registration Fee Information:
To become a PRSS with FCS, applicants must obtain both PRSS Certification (application fee is required before receiving a start date) and CM1 Certification (required after the start date). As a courtesy we want to ensure applicants are aware of these certification requirements and associated fees before the interview.
* PRSS Certification: $26 application fee (no additional costs).
* CM1 Certification:
o $25 application fee
o $50 training fee
o $45 exam fee
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care, a Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
* Increased access to care and crisis services
* Expanded traditional community mental health and substance use services.
* Added Care Coordination and physical health screening for mental health clients
* Greater access to Social Services for clients' economic and social needs
* Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
DRUG FREE WORK PLACE
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
Temporary Retail Sales Support
Support associate job in Owasso, OK
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1497-Owasso Market-maurices-Owasso, OK 74055.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1497-Owasso Market-maurices-Owasso, OK 74055
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplySales Support Associate
Support associate job in Tulsa, OK
Our client, a locally trusted provider of lighting fixtures, ceiling fans, hardware, and installation services, is seeking a customer-focused Sales Support Associate to join their growing team. This position is ideal for someone who enjoys helping customers, learning new products, and eventually growing into a full sales role. The Sales Support Associate is the first point of contact for customers both in-store and over the phone. You'll support daily operations, assist with order follow-up, and learn the company's product lines across multiple lighting and hardware brands. Team members are empowered to use their judgment and do what is best for the customer, making this a great place to build a long-term career. Schedule: Monday-Friday, 8:45 AM-5:30 PM and Saturdays 8:45 AM-3:00 PM. Saturdays are required. Sunday + one additional weekday off each week.
Compensation: $15 per hour + DOE Key Responsibilities
Answer incoming customer calls and provide professional, friendly assistance.
Contact customers promptly when orders arrive or updates are available.
Learn the company's lighting, ceiling fan, hardware, and fixture brands to support customer inquiries.
Assist with order processing, product lookups, and basic administrative tasks.
Provide support to the sales team and prepare to transition into a sales role over time.
Maintain a customer-first approach in all interactions.
Future Support Positions
Support associate job in Tahlequah, OK
QUALIFICATIONS:
Knowledge:
Must be pleasant, neat, and clean. Must maintain composure and remain congenial with our patrons, the public, district staff, and administration.
Skills:
.
Machines/Equipment:
Varies with position.
ESSENTIAL JOB FUNCTIONS:
Varies with position.
Other duties as assigned by supervisor/director.
SUPERVISOR: VARIES WITH POSITION
Tropical Smoothie Cafe - Team Member (OK033)
Support associate job in Glenpool, OK
12134 S Waco Ave
Glenpool OK 74033
Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.
Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We're glad you're here. Please start the questionnaire for this position, which will take about 15-20 minutes. To be considered, complete all sections of the application, including your work history and education. You're on Tropic Time Now!
Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.
Our culture is rooted in these four core values, visible in every café:
Invest In People
Understand Why
Make Smart Decisions
Make It Happen
DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.
Job Summary:
At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you'd make a great Team Member!
Duties/ Responsibilities:
Interacts with Team members, customers, and vendors using DYNE's core values.
Delivers “Unparalleled Hospitality” to each customer that visits our cafe´.
Prepares ingredients for our food and smoothies.
Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafe´'s standards.
Uses our sanitation practices to handle and prepare food.
Sets up and monitors food and smoothie work stations.
Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
Follows the steps to operate the register including taking customer orders, accurately handling cash and being responsible for the drawer.
Follows all safety and security policies set by the brand.
Performs any additional tasks necessary to run the cafe´.
Required Skills/Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Requirements:
Continuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
Constant face-to-face interactions with crew members and customers.
Safely navigate in a fast-paced cafe´ environment.
Ability to multi-task and remain positive in sometimes stressful working conditions.
Frequent walking, standing, bending, stopping, overhead reaching and stretching.
Lifting no greater than 50 pounds.
Support Analyst I
Support associate job in Tulsa, OK
Solve
Problems
Support
the
Front
Lines
Make
a
Difference
in
Healthcare
TechnologyIMPORTANT
This
is
a
Hybrid
Role
requiring
candidates
to
reside
in
the
Tulsa
OK
area
If
you
do
not
live
in
this
application
will
not
be
considered
Why
CareATC
is
Different
and
Why
Youll
Love
It
Here
At
CareATC
we believe that better technology leads to better care and our Service Delivery team is essential to making that happen You are the first line of support ensuring our providers and staff have the reliable tools they need to deliver exceptional patient care Impactful Work Your troubleshooting and support directly empower our healthcare teams ensuring they can focus on what matters mostthe patient Engaging Challenges Manage challenging unique situations every day tackling complex problems across a variety of technologies in a fast paced environment Purpose Be part of a mission driven company working to transform healthcare access and delivery Growth Expand your skills in endpoint management cybersecurity and cross functional collaboration while working with a supportive team CareATC Advantages Include Access to health center services and medications at no or low cost for you and your dependents Comprehensive benefits Medical Dental Vision 401k PTO Disability & Life Insurance and a robust Wellness Program A mission first culture that values innovation accountability and teamwork A role where youll see the direct results of your work in the smooth operation of our clinics About the Job Imagine being the person who ensures our clinical teams can work without interruption As a Support Analyst I you are a critical partner to our end users providing the essential support that keeps our operations running Youll work closely with every part of the business from our clinics to our corporate teams solving issues with desktops printers phones and applications Your role is crucial to building confidence in our technology and enabling the delivery of seamless healthcare What Youll Do Triage and solve support requests involving desktops printers phones and common applications Provide telephone and live technical support to end users on Windows OSX iOS and Android platforms Monitor system notification alerts and take appropriate and timely action Assist with or lead custom software implementations including testing and documentation Create update and maintain our internal knowledge base articles Assist the Service Delivery Manager with projects related to endpoint management and security Provide AV production assistance for company meetings and events Assist with projects clinic installations or moves which may include some after hours work Pitch in on other duties that help the team and business succeed Provide afterhours on call support on a rotational basis What Youll Bring to the Team An equivalent combination of 2 years work experience andor an associate degree Experience in a desktop support role preferably within the healthcare industry Solid experience with Windows 10 printers phones and other common office peripherals Basic knowledge of network design cybersecurity principles and IP based phone systems like Zoom Phone Strong customer service skills and the ability to work independently Experience with a helpdesk ticketing system And Just as Important Your strong work ethic and analytical mindset You have powerful critical thinking and troubleshooting skills that allow you to resolve complex issues effectively You are an excellent communicator able to adapt your style to different teams and clearly convey ideas to all levels of the organization ensuring everyone feels supported and heard Ready to Make a Meaningful Impact If youre a detail focused problem solving professional whos excited to support a team that improves lives wed love to meet you Apply today and help us build healthcare technology that people trust
Desk Support Specialist
Support associate job in Tulsa, OK
This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.
Qualifications
Education:
High school or GED required
Vocational / Technical (preferred) 1-3 years of healthcare experience preferred
Auto-ApplyMission Support Specialist
Support associate job in Tulsa, OK
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Peer Recovery Support Specialist - COPES
Support associate job in Tulsa, OK
Peer Recovery Support Specialist (PRSS)
Starting Pay: $19/hour + $2,000 yearly Crisis Program Premium
Benefits: 33 paid days off in your first year and a generous benefits package
The Peer Recovery Support Specialist (PRSS) provides peer support services, based on an individualized, recovery-focused service philosophy that allows individuals the opportunity to learn to manage their own recovery and advocacy process. The PRSS will work to enhance the development of natural supports, coping skills and other skills necessary to function as independently as possible in the community, including, but not limited to assisting re-entry into the community after incarceration, a hospitalization or other institutional setting. The PRSS serves as an advocate and provides information and peer support for consumers in emergency, outpatient or inpatient settings. The PRSS performs a wide range of tasks to assist consumers in regaining control of their lives and recovery processes. Must possess the skills to maintain a high level of professionalism, ethics and interactions with all ODMHSAS stakeholders.
Key Responsibilities:
Provide compassionate, peer-based support to individuals navigating recovery from mental health and/or substance use challenges.
Empower clients to develop coping strategies, build natural support systems, and achieve greater independence in their daily lives.
Support successful community reintegration, especially for those transitioning from incarceration, hospitalization, or other institutional settings.
Advocate for clients' needs and share valuable information and resources to support informed decision-making.
Maintain clear, accurate documentation of all services provided, adhering to agency protocols and ethical standards.
Collaborate with a multidisciplinary team while upholding a high level of professionalism, confidentiality, and integrity in all interactions.
Skills:
Strong interpersonal and communication skills, with the ability to engage effectively with clients, families, colleagues, and community partners.
Professionalism and confidentiality in all client and agency-related matters.
Preferred: Ability to read and interpret professional and regulatory materials, and to write clear, professional reports and documentation.
Education & Experience:
Required: High school diploma or equivalent.
Preferred: Bachelor's degree.
Lived experience in active recovery from mental illness and/or substance use is essential.
Experience providing peer support or working/volunteering with individuals facing severe mental illness.
Required Certifications & Licenses:
Peer Recovery Support Services (if you do not already have, you will obtain after hire)
Case Manager I Certification (to be completed within 60 days of eligibility)
Wellness Coach Certification (if you do not already have, you will obtain after hire)
Valid Driver's License with a satisfactory driving record (required for travel and client transportation)
Certification Fees:
PRSS Certification: $26 application fee (required before start date).
CM1 Certification:
$25 application fee
$50 training fee
$45 exam fee
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care, a Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
Increased access to care and crisis services
Expanded traditional community mental health and substance use services.
Added Care Coordination and physical health screening for mental health clients
Greater access to Social Services for clients' economic and social needs
Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
DRUG FREE WORK PLACE
This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.
Peer Recovery Support Specialist - Adult Bridge
Support associate job in Tulsa, OK
$19/hr. Complete benefit package- Medical, Dental, Vision and more! 33 Paid days off 1st year! Certified Community Behavioral Health Clinic (CCBHC) provides integrated medical and behavioral health care to clients in a community based setting. Peer Recovery Support Specialist (PRSS) is part of a multidisciplinary team. Under supervision and within agency policy and clinical standards, this position will provide services to produce optimal outcomes for CCBHC SMI and COD clients discharging from inpatient to outpatient services. Services are provided primarily in a community-based setting but may be conducted through telehealth or in office settings too.
The PRSS provides peer support services, based on an individualized, recovery-focused service philosophy that allows individuals the opportunity to learn to manage their own recovery and advocacy process. The RSS will work to enhance the development of natural supports, coping skills and other skills necessary to function as independently as possible in the community, including, but not limited to assisting re-entry into the community after incarceration, a hospitalization or other institutional setting. The PRSS serves as an advocate and provides information and peer support for consumers in the adult outpatient setting. The PRSS performs a wide range of tasks to assist consumers in regaining control of their lives and recovery processes. Must possess the skills to maintain a high level of professionalism, ethics and interactions with all ODMHSAS stakeholders.
Requirements
* Personal experience in active recovery of mental illness or substance use.
* High School diploma or equivalent required.
* Bachelor's degree preferred.
* Specialized experience as a recipient of mental health services for severe mental illness and experience as a paid or volunteer staff working with adults with severe mental illness.
* Ability to work with the public, ability to maintain an effective working relationship with agency employees, ability to maintain a professional manner at all times and ability to maintain confidentiality.
* Must obtain and carry cellular phone during working hours.
* Must possess a Driver's License and use personal automobile to travel to locations other than primary office.
* Must transport clients in personal automobile. [Mileage reimbursement provided*]
* Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations is preferred.
* Ability to document activities, write reports, business correspondence and procedure manual.
* Ability to effectively present information and respond to questions from colleagues, clients, customers and the general public.
* Ability to effectively communicate and interact with colleagues, clients, client's families, public and third party payer personnel.
* Strong preference may be given to individuals who have experience with the Department of Corrections or similar organization.
CCBHC Model of Care
Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.
Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:
* Increased access to care and crisis services
* Expanded traditional community mental health and substance use services.
* Added Care Coordination and physical health screening for mental health clients
* Greater access to Social Services for clients' economic and social needs
* Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.
Required Certifications & Licenses:
* Peer Recovery Support Specialist Certification (if you do not already have, you will obtain after hire)
* Case Manager I Certification (to be completed within 60 days of eligibility)
* Wellness Coach Certification (if you do not already have, you will obtain after hire)
* Valid Driver's License with a satisfactory driving record (required for travel and client transportation)
Certification Fees:
* PRSS Certification: $26 application fee (required before start date).
* CM1 Certification:
* $25 application fee
* $50 training fee
Drug-Free Workplace Policy
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children's Services Drug Free Workplace Policy.