Preferred: Bi-lingual Spanish speaking
The Delivery SupportAssociate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery SupportAssociate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery SupportAssociate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery SupportAssociate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
$23k-33k yearly est. 3d ago
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AV Production Support Technician
Diversified 4.2
Support associate job in Indianapolis, IN
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You'll Contribute:
We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
What You'll Do:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Biannual preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
Multiple medical plan options to suit your family's needs
Dental (including orthodontic coverage) and vision plans
Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401k with Employer Match
Paid Time Off and Paid Holidays
Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
Commuter Benefits
And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
$55k-89k yearly est. 2d ago
DAI Functional/Technical Expert
CSCI Consulting 3.7
Support associate job in Indianapolis, IN
CSCI is seeking an experienced Defense Agencies Initiative (DAI) Expert to support our DoW and Defense Agency clients. This role requires deep hands-on expertise operating, the DAI ERP solution, with strong functional knowledge of federal financials, workflows, and reporting. The ideal candidate will have experience supporting DAI implementations or sustainment efforts across Defense agencies, with the ability to troubleshoot issues, evaluate capabilities, and guide stakeholders through system functionality and best practices.
Responsibilities
Serve as the subject matter expert (SME) for DAI, functionality, workflows, and financial modules (Order to Cash (O2C), Cost Accounting (CA), Procure to Pay (P2P), Budget to Report (B2R)
Assist to define DAI setups, user roles, and business processes to meet mission and compliance needs
Support financial managers and end users in navigating DAI, submitting transactions, troubleshooting errors, and understanding system behaviors
Analyze financial data extracted from DAI to support budget formulation, execution, reconciliation, and financial reporting
Document system changes, configuration updates, standard operating procedures (SOPs), and functional requirements
Provide training, job aids, and guidance to government users, ensuring accurate and compliant use of DAI functionality
Collaborate with cross-functional teams, including system owners, financial staff, auditors, and integration partners, to maintain alignment and resolve issues
Support audit readiness efforts by validating financial system outputs, ensuring appropriate controls, and assisting with documentation and evidence requests
Recommend enhancements to financial workflows, reporting capabilities, and system usage to improve operational effectiveness
Minimum Requirements
Bachelor's degree in Finance, Accounting, Information Systems, Business, or a related field
5+ years of hands-on experience configuring or operating DAI within a Defense Agency environment
Deep understanding of DAI functional modules and their integration with federal financial workflows
Strong grasp of federal appropriations, budget execution, Treasury reporting, and Defense financial management processes
Ability to analyze financial data from DAI and translate system outputs into actionable insights
Experience troubleshooting DAI errors, workflow failures, transaction issues, and data discrepancies
Proficiency with data tools such as Excel, SQL, Power BI, or similar platforms
Strong written and verbal communication skills, with the ability to brief senior stakeholders
Excellent organizational and problem-solving skills
U.S. Citizenship required; ability to obtain a security clearance
Creativity and adaptability in problem-solving
Ability to work with clients to understand their needs
Professional presence
Preferred Skills
Understanding of DoD financial structures, appropriations, and audit requirements and how they map into DAI
Experience supporting Air Force, DFAS, DLA, DHRA, or other Defense components using DAI
Familiarity with Oracle EBS/Oracle ERP, DEAMS, or related financial systems
Experience with workflow optimization, process mapping, or financial system modernization efforts
Demonstrated ability to work independently and within a high-performing, multi-disciplinary team
Strong customer-service orientation and confidence engaging with government clients
Ability to work in a team environment, as well as independently
Strong customer and vendor relationship skills
Demonstrated ability to comply with data standards and policies
Motivation to learn new technologies and methodologies that demonstrate value
Past experience working with a federal agency / state or local government agency
Department of War experience is a plus!
About CSCI
CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed!
At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!
Benefits of Working at CSCI
Competitive salaries
Generous Paid Time Off (PTO) package
Paid holidays aligned to the Federal calendar
Full health benefits including medical, dental, vision, and life insurance
401(k) retirement plan
Team building events
Professional development support
Legal
CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to with any questions.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.
E-Verify
CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit*********************
California Consumer Privacy Act (CCPA) Notice
As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA).
This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations.
By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant:
Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.
Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.
Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.
Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law.
For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team.
Disclaimer
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
$75k-99k yearly est. 5d ago
Device Support Specialist (Indianapolis)
Novocure Inc. 4.6
Support associate job in Indianapolis, IN
The Device Support Specialist (DSS) plays an essential role insupporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
$27k-34k yearly est. 3d ago
Deskside Support Technician
Professional Management Enterprises 3.8
Support associate job in Indianapolis, IN
Title: Deskside Support Technician Hours: Mon-Fri 8am-5pm Pay:$19hr
TheDeskside Support Technicianprovides on-site technical support for hardware, software, and peripheral devices across multiple client locations. This role involves troubleshooting, installing, maintaining, and repairing IT equipment and systems while delivering excellent customer service. The technician acts as the primary point of contact for technical support, performing Tier 1 duties and escalating more complex issues when necessary.
Essential Functions:
Install, maintain, and repair computer systems, hardware components, and peripheral equipment.
Provide Tier 1 technical support and assist with Tier 2 support as needed.
Escalate unresolved or high-impact issues promptly according to escalation procedures.
Ensure timely and accurate updates in client ITSM tools and service management systems.
Process warranty claims and support vendor compliance for hardware replacements.
Coordinate with internal teams and third-party vendors to resolve service issues.
Uphold a high level of customer satisfaction through proactive support and communication.
Follow all client security protocols, policies, and data integrity procedures.
Interact professionally with clients, users, and other team members on-site and remotely.
Maintain professional appearance and behavior.
Maintain attendance and punctuality standards in line with company expectations.
Perform other duties as assigned by management.
Required Education, Experience, and Certifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
1-3 years of relevant technical support or IT service experience preferred (equivalent education may substitute).
Experience with Microsoft Windows operating systems and Office Suites.
Familiarity with Active Directory, imaging software, and enterprise support tools.
Client-specific certifications may be required based on project or location.
Skills and Abilities:
Strong verbal and written communication skills.
Ability to explain technical concepts clearly to non-technical users.
Effective interpersonal skills with a customer-first attitude.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a cross-functional team.
Demonstrated problem-solving ability in a fast-paced environment.
Physical and Work Environment Requirements:
Must be able to lift and transport equipment and boxes weighing up to 75 lbs.
Ability to stand, walk long distances, and climb stairs throughout the workday.
Must be capable of kneeling, crouching, and crawling when required.
Prolonged periods of computer use required.
Must be able to travel to client sites; some overnight travel may be necessary.
Work is typically performed in a professional office or client site environment.
Tools and Equipment Used:
Desktop and laptop computers
Communication headset
Company vehicle (if provided)
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
$19 hourly 5d ago
Operations Support Associate
Trublue
Support associate job in Carmel, IN
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
We are seeking a reliable and proactive individual to join our team and provide essential support across various operational areas.
This dynamic role is ideal for a "jack-of-all-trades" who thrives in a fast-paced environment and enjoys a diverse range of tasks.
You will be instrumental in ensuring smooth daily operations, from general duties and local deliveries to assisting with special projects.
Candidate will ideally have access to truck/van for material deliveries.
Candidate must be able to lift 50+ lbs. Compensation: $17.00 - $25.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
$17-25 hourly Auto-Apply 60d+ ago
Operations Support Associate
Trublue Home Service Ally
Support associate job in Carmel, IN
Benefits: Bonus based on performance Flexible schedule Free uniforms Opportunity for advancement Training & development We are seeking a reliable and proactive individual to join our team and provide essential support across various operational areas. This dynamic role is ideal for a "jack-of-all-trades" who thrives in a fast-paced environment and enjoys a diverse range of tasks.
You will be instrumental in ensuring smooth daily operations, from general duties and local deliveries to assisting with special projects.
Candidate will ideally have access to truck/van for material deliveries.
Candidate must be able to lift 50+ lbs.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
$28k-52k yearly est. 60d+ ago
MLR Submission Support Associate
Precision AQ
Support associate job in Indianapolis, IN
MLR Submission SupportAssociate I
Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.
***This role requires you to be located in Indianapolis, Indiana because this is a hybrid role.**
***Unfortunately, we are not able to provide sponsorship now or anytime in the future.***
Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.
The MLR (Medical Legal Review) Submission SupportAssociate I is responsible for the successful creation and oversight of submission materials through MLR processes. The MLR Associate I is a member of the Delivery Enablement team and plays an important role in the delivery of our AccessGenius solution. AccessGenius is our best-in-class market access pull-through solutions for our biopharmaceutical clients. In this role, you will leverage your expertise in a variety of areas including submission support, UX design, project management, organization, communication, critical thinking, and biopharmaceutical commercialization. You will work closely with other teams to create and modify materials for review and approval.
Essential functions of the job include but are not limited to:
Spearhead content creation for Medical, Legal, Regulatory (MRL) submissions, client presentations, training materials and testing processes.
Demonstrate knowledge of all MLR platforms utilized by clients.
Assist with uploads, tagging/ linking and trafficking submissions on an ongoing basis.
Monitor annotations to ensure that best-practices and submission requirements are followed across teams.
Manage process of editing submission documents and training materials with attention to detail.
Coordinate with Engagement teams and across MLR team members to manage work across the submission process including managing delivery timing and product quality.
Provide audit support and MLR training to Delivery Enablement team members.
Leverage Adobe Creative Suite - (InDesign, Photoshop, XD, Illustrator), Figma, Sketch to create designs for submission process.
Execute manual test cases and document results.
Report status, concerns, and risks for client deliverables including applications, reports, and data files.
Maintain quality of work, looking for ways to drive improvements while working quickly and efficiently, while delivering a great end product.
Develop understanding of manage market and payer data to improve client engagement and project management capabilities.
Travel Expectations up to 15%
Qualifications:
Minimum Required:
Bachelor's degree
Entry level-2 years working in project management, tool development, and data management
Other Required:
Strong collaboration skills, with ability to communicate ideas and concepts
High ability with Microsoft Office products including Excel and Work
Excellent organizational and problem-solving skills
Excellent oral and written communication skills
Exceptional attention to detail
Preferred Skills:
Working knowledge of pharmaceutical marketplace, brands, and data inputs
Illustrator, Adobe Acrobat Pro, Adobe Photoshop, Adobe InDesign
Advance knowledge of MS Word, MS PowerPoint and MS Excel
Excellent time management skills
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.Reasonable estimate of the current range$50,000-$58,000 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$50k-58k yearly Auto-Apply 11d ago
Gallery Housekeeping Support Associate
Explore RH
Support associate job in Indianapolis, IN
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Housekeeping SupportAssociate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Build and maintain partnerships within the Gallery team
Assist in the maintenance of the Gallery at all levels:
Vacuuming floors, tidying up rooms, gathering trash and restocking pantries
Polishing furniture, deep cleaning rugs, floors, windows and walls
Light exterior maintenance and landscaping
Deep cleaning and refreshing of restrooms
OUR REQUIREMENTS
Strong interpersonal skills
Mental flexibility
Strong organizational and time management skills
Ability to recognize and respond to multiple priorities
Commitment to Quality, detail focused on all levels
Delivery of first-class service to our employees and our clients
PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
$28k-51k yearly est. Auto-Apply 60d+ ago
Regional Support Associate
Apex Water + Process
Support associate job in Westfield, IN
This is a great opportunity for an individual looking to start in an entry-level role and have opportunities for future advancement as we continue to grow
!
WHY APEX WATER AND PROCESS INC.?
Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex!
JOB SUMMARY
The Customer Support Representative will be responsible for overseeing customer orders, creating quotes for chemical and service activities, building relationships with staff, and conducting inventory inspections. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment.
ESSENTIAL JOB RESPONSIBILITIES:
Receive and process customer orders promptly and accurately. Ensure timely delivery of orders and address any customer inquiries or concerns regarding orders
Input accurate and up-to-date information into the ERP system, including sales orders, purchase orders, inventory levels and financial transactions. Validate data for completeness, accuracy, and compliance with company policies and procedures before entering it into the system
Enter and track data in work management and tracking software (Jira)
Develop knowledge of products, services and policies
Collaborate with internal teams, including sales, operations, procurement and logistics, to ensure seamless order fulfillment and customer satisfaction. Provide support and assistance to colleagues as needed to meet customer needs and business objectives
Conduct regular inventory inspections to ensure accuracy and identify any discrepancies. Coordinate with warehouse and logistics teams to reconcile inventory records and maintain optimal stock levels
Adhere to and support all safety policies and guidelines
Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High school diploma or equivalent
Strong proficiency in Microsoft Office Suite and experience with ERP systems
Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams and exhibit strong customer service skills
Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment
Proven ability to build and maintain positive relationships with colleagues
Ability to work independently with minimal supervision and also as part of a team
Adhere to all safety policies and guidelines
Perform other duties as assigned
PREFERRED QUALIFICATIONS:
One (1) year of experience in an administrative or customer-service role, preferably in the chemical or manufacturing industry
Associate's degree or higher in Business Administration, Supply Chain Management, or a related field
Experience with Acumatica ERP system
Knowledge of inventory management principles and experience conducting inventory inspections
Apex Water and Process Inc. (
****************
) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers!
An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$28k-52k yearly est. 17d ago
Software Support Analyst
Toyota Industries Commercial Finance 4.3
Support associate job in Indianapolis, IN
The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.]
Job Functions:
With guidance perform QA functions for any issue resolution from support calls.
With guidance track and thoroughly document all customer issues in our ticketing system.
As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.
Facilitate positive proactive working relationships with customers and internal resources.
Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software)
Participation in an on call and/or escalation rotation.
Handles escalations or consultations from application support specialist.
Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS).
Create datasets to analyze and recreate issues reported by customers.
Ability to look through database log files to troubleshoot software issues.
Implement and improve remote monitoring tools for our customer's systems.
Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
Ability to work with specialist and provide feedback and/or guidance to resolve an issue.
Ensure escalated issues are recorded in knowledgebase.
Travel Requirements:
15% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Required Qualifications :
Bachelor's degree required, degree in Computer Science or Information Systems preferred.
Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK
Minimum one year of experience troubleshooting Exacta as a Specialist II.
Excellent customer service skills. Remain positive and calm under pressure.
Excellent troubleshooting abilities and analytical skills.
Ability to write and understand SQL Queries.
Superior oral and written communication skills.
Must be eligible to work in the USA long term without sponsorship.
To learn more about us, click the following link
- *******************************************
About Bastian Solutions:
Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
Health, Dental, and Vision Insurance
401(k) Retirement Plan with a company match
Vacation/Holiday Pay
Tuition Reimbursement
Volunteer Work
Professional Associations, Conferences and Subscriptions
Company Meetings & Events
Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
$41k-62k yearly est. 3d ago
Software Support Analyst
Bastian Material Handling
Support associate job in Indianapolis, IN
The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.]
Shifts:
* 1st Shift (Sunday - Thursday OR Tuesday to Saturday)
* 8:00amEST - 5pmEST
Job Functions:
* With guidance perform QA functions for any issue resolution from support calls.
* With guidance track and thoroughly document all customer issues in our ticketing system.
* As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
* Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.
* Facilitate positive proactive working relationships with customers and internal resources.
* Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software)
* Participation in an on call and/or escalation rotation.
* Handles escalations or consultations from application support specialist.
* Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS).
* Create datasets to analyze and recreate issues reported by customers.
* Ability to look through database log files to troubleshoot software issues.
* Implement and improve remote monitoring tools for our customer's systems.
* Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
* Ability to work with specialist and provide feedback and/or guidance to resolve an issue.
* Ensure escalated issues are recorded in knowledgebase.
Travel Requirements:
* 15% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Required Qualifications :
* Bachelor's degree required, degree in Computer Science or Information Systems preferred.
* Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK
* Minimum one year of experience troubleshooting Exacta as a Specialist II.
* Excellent customer service skills. Remain positive and calm under pressure.
* Excellent troubleshooting abilities and analytical skills.
* Ability to write and understand SQL Queries.
* Superior oral and written communication skills.
* Must be eligible to work in the USA long term without sponsorship.
To learn more about us, click the following link - *******************************************
About Bastian Solutions:
Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
* Health, Dental, and Vision Insurance
* 401(k) Retirement Plan with a company match
* Vacation/Holiday Pay
* Tuition Reimbursement
* Volunteer Work
* Professional Associations, Conferences and Subscriptions
* Company Meetings & Events
Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
$43k-61k yearly est. 60d+ ago
Support Associate - Weather Response Shelter
Aspire Indiana Health, Inc. 4.4
Support associate job in Indianapolis, IN
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
This position will be responsible for providing excellent customer service to Social Impact clients/residents at the shelter, and other programming partners by providing a variety of administrative duties to support the Weather Response Shelter. This position will work collaboratively with the Manager of the Weather Response Shelter, case managers, volunteers and other shelter staff to help ensure that the program operates efficiently. This grant-funded position requires flexibility, as it extends beyond the standard 8:00 am - 5:00 pm, Monday - Friday, 40-hour work week.
Key duties include, but are not limited to:
* Maintaining accurate and confidential client records and data
* Responding promptly to client and staff requests via telephone and/or email
* Managing inventory of shelter supplies and donations
* Assisting with meal preparation and distribution following food safety protocols
* Conducting intake interviews, orient new residents to the facility and assign living space
Education and Experience
* High School Diploma or equivalent required
* One (1) year of customer service experience required
* Strong customer service and interpersonal communication skills and the ability to communicate effectively required
Other Requirements
* Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
* Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
* Must be willing to work hours outside the normal 8:00 am - 5:00 pm, Monday - Friday, 40 hour work week
* Must be able to respond appropriately and effectively in crisis situations by using good judgement and following Aspire protocols
* Must be detail oriented, have excellent organizational skills and be flexible
* Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
* Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
* Must have reliable transportation to attend trainings and/or meetings
Benefits
Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees:
* Group Medical (PPO and HSA Plans)
* Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
* Health Savings Account
* Group Dental and Vision Plans
* Prescription coverage, including low copays on all covered medications through select pharmacy locations
* Employee Wellness Program
* Group Life, AD&D Insurance
* Long Term Disability
* Short Term Disability
* Paid-Time Off (PTO)
* Paid Holidays
* Paid Bereavement
* Retirement Plan with generous employer match - Up to 6% match
* Employee Referral Bonus Program
* Your Money Line Financial Wellness Program
* Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees.
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
$30k-41k yearly est. Auto-Apply 26d ago
Home Community Support Associate 1
Acadia External 3.7
Support associate job in Indianapolis, IN
Provide assistance with light housekeeping needs that are directly related to the health and well-being of the eligible individual, i.e., bed-making, dusting, vacuuming, etc.
Provide assistance with accessing community resources/shopping/appointments.
Accurately complete and submit Daily Activity Logs and Contact Summaries in a timely manner.
Adhere to safe transportation procedures.
Follow appropriate protocol for completion of I/A and Serious Incident reports.
Ability to work a flexible schedule based on the family's needs.
Attend trainings/in-services as requested and adhere to requests for personnel update information in a timely manner.
Adhere to Activity Plan and/or family instructions regarding personal care of the eligible individual.
Keep supervisor abreast of pertinent information relevant to the provision of services.
Follow all safety policies and adhere to all worker's compensation program guidelines
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School Diploma or equivalent required. Must be at least 21 years of age.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Must have a valid driver's license.
$23k-30k yearly est. 48d ago
AV Production Support Technician
One Diversified, LLC
Support associate job in Indianapolis, IN
How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
What You'll Do:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Biannual preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$47k-79k yearly est. 34d ago
Medical Support Specialist (EMT-P, AMET, EMT-I) - Immediate Benefits!
Biolife 4.0
Support associate job in Kokomo, IN
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
* You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
* You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
* You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
* You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
* You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
* You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
* High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
* Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic
* Current Cardiopulmonary Resuscitation (CPR) and AED certification
* Fulfill state requirements (in state of licensure) for basic IV therapy
* Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
* Two years in a clinical or hospital setting
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IN - Kokomo
U.S. Hourly Wage Range:
$23.85 - $32.79
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IN - Kokomo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
$23.9-32.8 hourly 6d ago
Dispute Correspondence Support Specialist
Carrington Mortgage 4.5
Support associate job in Westfield, IN
Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!
The Dispute Support Specialist is responsible for providing general support to the Loan Administration Support Department's Dispute Team to ensure proper tracking and organization of customer complaints and issues. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.50/hr - $25.50/hr.
What you'll do:
Responsible for gathering and providing written analysis of complaints with an emphasis on business/regulatory errors.
Maintains and updates customer complaint file tracking system to ensure the system is up to date and accurate and in compliance with regulatory guidelines.
Collaborates daily with multiple internal business units by gathering information to resolve open complaints.
Provides support to the Dispute Team by preparing outgoing packages, copying, and scanning documents.
Provides general administrative support as needed.
Performs other duties or special projects as assigned.
Knowledge of Microsoft Office Suite required
Must be a team player with strong attention to detail and able to work independently.
Knowledge of relevant industry-specific software packages preferred
Strong analytical skills and attention to detail
Ability to interact with senior management
Ability to make decisions that have significant impact on the department's credibility, operations, and services
Ability to organize and prioritize own work schedule on short-term basis
Strong math skills, balance and check results for accuracy
Ability to compose letters
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly
Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
What you'll need:
High school diploma or GED required. College education preferred but not required.
Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#LI-SY1
$23.5-25.5 hourly Auto-Apply 21d ago
Workplace Experience Support Specialist
Rsm 4.4
Support associate job in Indianapolis, IN
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
This position, under minimal to no direction, executes office operations activities and provides hands on day-to-day support to ensure the location is running efficiently. Responsible for heavy interaction with building management, vendors, internal clients, external clients, and other Enterprise Support Services personnel. Responsible, in tandem with the Workplace Experience Manager or Supervisor to ensure the location is safe, well-maintained, and clean.
This position is responsible to support the Workplace Experience Manager or Supervisor to coach Workplace experience staff as well as provide expertise to avoid building system failures. May act in the Workplace Experience Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations, directing callers to the appropriate individual, greeting visitors, and altering appropriate party or visitor arrival. May also provide administrative assistance, performing and working on intermediate to advanced administrative documents (Word, Excel, and PowerPoint).
This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the RSM experience.
Responsibilities:
Plans with Workplace Experience Manager or Supervisor then executes, under minimal to no direction the completion of Location Services projects such as moves, repairs, cleaning, conference room preparation, meeting and event coordination and ensuring pantries are adequately supplied. Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Workplace Experience Manager or Supervisor or others within the location. Will coordinate with vendors and building management on life/safety and repair items. Will escalate and provide status to the Workplace Experience Supervisor or Manager when necessary.
Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory. Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion. Determines if supplies should be purchased directly from an approved vendor or put out to bid. Maintains vendor relationships, processes payments and meets with Workplace Experience Supervisor or Manager to track and analyze total spend as it relates to the budget. When performing daily walk throughs, take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems (water lines/electric lines/lighting/HVAC). Determine trends from frequent requests and advise Workplace Experience Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.
Provides routine direction and support, as necessary, in one or more of the following areas:
Mail services including distribution of mail, UPS, FedEx and other packages, coordination of courier services, researching and resolving any issues with packages that are improperly addressed or packaged, and assisting employees with mailing needs
Assisting employees with large photocopy, scanning and binding jobs, ensuring timely completion of submitted jobs
Locating and checking out client files, maintenance of client records and documents, ordering files from offsite storage facility and record retention.
Maintaining and ordering office supplies
Maintaining Location Services budget
Visitor management and reception activities ensuring quality customer service
Meeting and event coordination to include catering request and receiving orders, conference room coordination, and audio-visual equipment support
Manage the building card access systems, promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs. Collect fees for replacement cards, as appropriate. In charge of ensuring our main entry doors remain secure and working directly with card access vendor and IT when issues arise.
Responsible for new hire/move/termination data sheet for the office. Ensure new hire/promotion seating is available, presentable and the desk drawers and locks work. Ensure terming employees' personal effects are packed up, and if necessary, shipped out. Ensure terming employee checklist is completed and files are relegated back to appropriate secure location.
Other duties as assigned
There is an expectation this position will work in-office five (5) days per week.
Qualifications:
EDUCATION
High school diploma
TECHNICAL/SOFT SKILLS (Required)
Ability to communicate both verbally and in writing with diverse audiences
Advanced Microsoft Office skills
Strong grammar and proofreading knowledge and experience
Ability to prepare chats, graphics, and tables, etc.
Ability to manage multiple tasks and projects
Basic to intermediate knowledge of lighting, HVAC, and plumbing
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Able to lift up to 40 lbs.
Able to stand on your feet for extended periods of time
Must be punctual and able to adapt to changing schedules
Able to convey instructions clearly and concisely and be responsive to staff or vendors when they inquire
Effective organization and time management skills
Maintain professionalism in demeanor, conversation, and dress
Strong attention to detail
EXPERIENCE
3 to 5 years' experience in a related field or area
Demonstrated experience managing multiple projects
LEADERSHIP SKILLS (Required)
Ability to respond positively to changing circumstances, seek and implement change to drive business improvement and serve as a model of the change
Work collaboratively with Location Services Supervisors/Managers to provide support across the enterprise particularly during peak times
Work collaboratively with Workplace Experience Manager to provide support during the business planning process
PREFERRED REQUIREMENTS
Excellent follow up
Prior experience in a professional office environment
There is an expectation that you will work in-office five (5) days per week.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700
$46.1k-73.7k yearly Auto-Apply 13d ago
Autism Support Specialist - Entry Level
Hopebridge 3.5
Support associate job in Fishers, IN
Job DescriptionWhy You'll Love this Behavior Technician / Registered Behavior Technician Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Behavior Technician (BT) / Registered Behavior Technician (RBT) with Hopebridge in Fishers, IN, where every day is a new opportunity to make a difference in kids with Autism!
At Hopebridge, you're not just following a career path - you're shaping your own journey with the support of our cutting-edge internal development programs.
Pay: $16.80 - $20.00 / hour based on experience and completion of RBT certification
*training is paid at a lower rate
Behavior Technician / Registered Behavior Technician Benefits
Paid RBT Certification - No experience necessary, we will help you get trained on the job!
Annual $75 Professional Development Stipend: Invest in your growth and expertise in Autism intervention
Exclusive professional development programs tailored for working with children on the autism spectrum and fuel your career growth
Flat-Rate Pay: Unlike other providers, we pay a flat hourly rate, rather than differing rates for billable and non-billable hours
Get up to 50% of paycheck before payday through Rain app
Health, Vision, and Dental Insurance: Prioritize your physical well-being
18 Days of PTO: Enjoy paid time off, holidays, and a flex holiday
401K Retirement Options with Company Match: Secure your financial future
Opportunity to Relocate: Explore exciting career possibilities in any of our states
Monday through Friday Schedule: Say goodbye to nights and weekends
Fun at Work: Engage in regular in-center celebrations, spirit weeks, competitions, and team-building opportunities
Our goal is to establish a caring clinical setting for our patients, both now and in the future. If you're prepared to start a career that leaves a meaningful impact, apply for the Behavior Technician position today! Responsibilities
Create an environment that fosters skill acquisition, functional communication, and school readiness for children
Learn directly from Board Certified Behavior Analysts (BCBA) to provide therapy that transforms lives
Review behavior plans and instructional materials to ensure consistent implementation and monitor outcomes
Complete daily progress notes related to the implementation of the intervention plan
Work with children by creating an environment that champions continued skill acquisition and development of functional communication, peer interactions, and school readiness, just to name a few
Celebrate victories (both big and small!), help kids and families celebrate milestones, and get more high fives than you've ever thought possible
Required Skills
At least 18 years of age
High school diploma or equivalent
Hopebridge-BT-Fishers (IN)
$16.8-20 hourly 26d ago
Software Support Analyst
Gleaners Food Bank of I 3.6
Support associate job in Indianapolis, IN
Gleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. In additional to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.
Groceries2Go is a custom-built food distribution platform created by Gleaners Food Bank of Indiana to implement Choice-based food distribution at scale. Designed for food programs such as Gleaners2Go and the Drive Thru Food Pantry, Groceries2Go gives neighbors the opportunity to shop and place customized grocery orders online-bringing flexibility, dignity, and convenience to the charitable food experience. Behind the scenes, the platform equips Gleaners staff and volunteers with the digital tools and processes needed to quickly and efficiently fulfill roughly 1,000 custom grocery orders each week, which are then distributed to neighbors by over 60 program sites around Central Indiana. By streamlining the entire food distribution process-from online ordering to order pickup-Groceries2Go reduces waste, improves program efficiency, and enhances the neighbor shopping experience. With the infrastructure in place to become a fully-fledged Software-as-a-Service social enterprise, Groceries2Go is paving the way for food banks nationwide to offer greater Choice, dignity, and equity in charitable food distribution.
Position Purpose of the Software Support Analyst : The Software Support Analyst is responsible for managing daily customer service activities for Groceries2Go, including troubleshooting software and hardware issues in real time, documenting customer service requests, and leading internal User Acceptance Testing processes. As the primary point of contact for Groceries2Go customer service, the Software Support Analyst will work with the Groceries2Go Product Manager and Gleaners software development firm to ensure Groceries2Go software operations are running consistently and smoothly. All responsibilities and duties will further Gleaners' mission to be a leader in the fight against hunger.
On-Site in Indianapolis, Indiana- we don't offer relocation
Medical, Dental & Other Supplemental Insurance
14 paid holidays 3 Paid Sick Leave Day, Federal Holidays, 2 Volunteer Days & Birthday
Learning & Development Opportunities
Company paid vision, long-term disability, $50,000 life AD&D
Paid Life and Long-Term Disability Insurance
Maternal, parental & caregiver leave
On-site Gym
Wellness programs
403(b) Plan with up to 4% match
Monthly attendance bonus
Earn up to 10% incentive pay
Apparel allowance
Essential Functions of the Software Support Analyst:
Manage Groceries2Go software customer service operations by utilizing internal ticketing and communication tools to document, prioritize, and providing prompt responses for all Groceries2Go-related customer service requests
Monitor and troubleshoot Groceries2Go operations using connected platforms, including Microsoft Azure, Cloudflare, Twilio, and SendGrid
Coordinate with Groceries2Go-related vendors, including Gleaners' software development partner as needed to troubleshoot and resolve all customer service tickets.
Schedule and lead User Acceptance Testing (UAT) sessions with groups of internal stakeholders to test and gather/document feedback on new Groceries2Go features
Support reporting needs by writing SQL queries and generating data pulls using SQL Server Management Studio (SSMS)
Contribute to the development and maintenance of Groceries2Go user guides and training materials to support Groceries2Go users internally and externally
Collaborate and contribute in planning upcoming software features and releases
Collaborate with all Gleaners team departments to ensure organizational efficiencies
Active participation in staff, departmental, board or board committee meetings as requested
Other duties as assigned
Education and/or Experience of the Software Support Analyst:
High School Diploma/ GED or equivalent experience
Associates or Bachelor's Degree in computer Science, Information Technology, or related field is preferred
Prior experience in customer service desired
Other Skills and Abilities of the Software Support Analyst:
Well versed in Microsoft Excel, Word, Outlook, and Google Suite
Basic understanding of network infrastructure and cloud technologies used to support software operations. Experience with Microsoft Azure is a plus.
Familiarity with SQL, including coursework or project experience writing queries using SQL Server Management Studio (SSMS) or similar data querying tools
Ability to troubleshoot basic technical issues with hardware, including label printers, tablets, and other office devices
Strong organizational, interpersonal, and relationship management skills
Strong analytical and problem-solving skills
Detail oriented with the ability to accurately document information and follow processes
Ability to work with people of diverse backgrounds
Please see attached PDF to see the full description.
Gleaners Food Bank is an Equal Employment Opportunity Employer and provides equal opportunities for employment and advancement for all individuals, without regard to race, color, national origin, religion, sex, gender identity, gender expression, sexual orientation, disability, age, marital status, family/parental status, pregnancy, leave status, genetic information, veteran status, creed, citizenship status, income derived from a public assistance program, political beliefs, reprisal or retaliation for prior civil rights activity, or any other status or category protected by applicable federal, state, or local law.
How much does a support associate earn in Carmel, IN?
The average support associate in Carmel, IN earns between $22,000 and $67,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Carmel, IN
$38,000
What are the biggest employers of Support Associates in Carmel, IN?
The biggest employers of Support Associates in Carmel, IN are: