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Support associate jobs in Chattanooga, TN

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  • Service Desk Specialist

    KTek Resourcing 4.1company rating

    Support associate job in Chattanooga, TN

    Role: Deskside Services Relevant Experience : 1 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care). Travel to the Near By Site in case of a need (Mileage will be taken care). Work from Office on Daily (No WFH) Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment point to point using wheeled carts and vehicles IMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications Working knowledge of imaging utilities such as Ghost, SCCM, etc Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills Strong troubleshooting skills
    $35k-46k yearly est. 15h ago
  • Pathology Support 1

    Pathgroup 4.4company rating

    Support associate job in Chattanooga, TN

    This position is responsible for various duties supporting lab procedures including accessioning tissue specimen. ESSENTIAL FUNCTIONS: Accession all tissue specimens and make cassettes. Assist pathologist and pathologist assistants in cutting room. Perform frozen sections (location dependent). Properly hang tissue on the processors. Responsible for determining/selecting specimens for grossing. Photograph specimens (Polaroid, digital, and 35 mm). Prepare tissue to be sent out for further testing such as Lymphoma Phenotyping, Quantitative Iron studies, etc. Operate the Faxitron machine for specimen radiographs. Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens (location dependent). Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room. Prepare routine solutions, maintain an inventory of supplies and store in proper location and keep a clean work area. Responsible for proper disposal and handling of hazardous waste to include xylene recycling (i.e. xylene, reagent alcohol, formaldehyde, B5) and dispose of specimens according to procedures. Perform routine maintenance on cryostats, both in house and in outlying hospitals (location dependent). Run Quality Control reports, extracting data into monthly reports to Anatomic Pathology. (location dependent) Receive incoming calls and answer questions about reports/handling tissue. (location dependent) Review procedure manuals and stay current with procedural changes that have occurred. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
    $28k-36k yearly est. 17h ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support associate job in Chattanooga, TN

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 46d ago
  • Service Desk Support Specialist

    Global Channel Management

    Support associate job in Chattanooga, TN

    Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required Service Desk Support Specialist requires: Able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job. COVID mandate Associates Degree or equivalent, relevant work experience is required. Experience 2 years of end-user technical and/or call center experience required Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Working knowledge of Windows Operating Systems required. Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels. Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Service Desk Support Specialist duties: User support for all business lines and related application software, system software, desktop/pc hardware, telephony hardware, internet network, storage network, WAN network, and security access management including enforcing and adhering to all regulatory and security requirements. Provide tier one technical/user support for all business lines and related applications and troubleshoot incidents and requests via phone/chat and email using Service Desk Manager ITSM
    $36k-51k yearly est. 60d+ ago
  • Support Associate - Soma

    Chico's FAS, Inc. 4.1company rating

    Support associate job in Chattanooga, TN

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5344 Hamilton Corner Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $22k-25k yearly est. 2d ago
  • Health Care Support Associate

    The College System of Tennessee 3.9company rating

    Support associate job in Athens, TN

    Title: Health Care Support Associate Employee Classification: Non Exempt Support Institution: TCAT-Athens Department: Nursing Department of Health Care Support Associate. This is a full-time, grant-funded position designed to support health science program expansion, student success, and project development as outlined in the grant objectives. The Health Care Support Associate will work to promote and grow health science pathways, support student engagement, and ensure successful implementation of grant initiatives through high school partnerships, clinical coordination, and community outreach. This role also includes managing grant purchases and providing ongoing administrative support, including reporting and compliance with Tennessee Board of Regents (TBR) guidelines. Salary range: $34,939 to $43,673 Job Duties Attend college, community, and industry events to promote health science programs and grant initiatives. * Organize and facilitate campus open houses, facility tours, and health science events. * Expand Health Science Day to additional service areas. * Collaborate with high schools to promote dual enrollment and Work-Based Learning (WBL) opportunities in healthcare fields. * Meet with high school counselors, teachers, and students to explain program benefits, career pathways, and enrollment processes. • Assist with maintaining and developing clinical site partnerships. * Support faculty and leadership in reviewing and enhancing healthcare-related curricula to align with industry needs. * Ensure that all project outcomes, milestones, and grant objectives are met on schedule. * Manage grant purchasing, including procurement of equipment and instructional supplies. * Attend monthly TBR grant report meetings and other grant-related functions. * Prepare and submit timely and accurate grant progress and financial reports. * Provide career coaching and advising to dual enrollment and adult students considering healthcare programs. * Support enrollment efforts for both traditional and non-traditional students, including those seeking to use Tennessee Promise or Tennessee Reconnect funding. * Collaborate with Student Services to enhance student support and outreach efforts. * Create or assist in developing promotional materials and press releases. Minimum Qualifications Minimum Qualifications * Technical Diploma in health sciences, education, or related field from an accredited institution required; Associate's Degree preferred. * Minimum of three (3) years of experience in customer service, recruitment, healthcare education, or a related field. * Demonstrated knowledge of technical education pathways, workforce demands in health care, and dual enrollment programming. * Experience with grant-funded projects and purchasing processes preferred. Preferred Qualifications Bachelors Degree Knowledge, Skills, and Abilities * Strong written and oral communication skills, including public speaking and presenting to large groups. * Excellent organizational and time management skills with attention to detail. * Ability to establish and maintain effective relationships with schools, students, staff, and healthcare partners. * Proficient in Microsoft Office Suite; experience with student information systems such as SIMS or Banner a plus. * Ability to work independently, manage multiple tasks, and travel frequently within the college's service area. Physical Demands / Working Conditions This position requires travel to area high schools, clinical sites, and community events. * Occasional lifting and transport of promotional or instructional materials may be necessary. Background check will be required.
    $34.9k-43.7k yearly 12d ago
  • Material Handling Service Support Specialist

    WMH

    Support associate job in Chattanooga, TN

    Job DescriptionDescriptionTake Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because Your Career Deserves More ! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started. We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career. What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward. As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨ Your Mission? To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability. Key Responsibilities Customer & Technical Support ✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency. ✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams. Service Coordination & Efficiency ️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery. ✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards. ✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations. ✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department. Operational & Administrative Support ✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies. ✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes. ✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution. ✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions. Collaboration & Industry Partnerships ✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support. ✅ Support internal teams by fostering a collaborative and productive work environment. Growth & Continuous Improvement ✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices. ✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success. Join the Revolution: Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. Power Up: This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️ Skills, Knowledge and Expertise ️️✔ Education - High School Diploma or GED required. ✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.) ✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills. ✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism. ✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions. ✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure. ✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations. ✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite. ✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence. ✔Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task. ✔Strong Communication - Exceptional verbal and written skills to build relationships and drive results. ✔Leadership & Coaching - The ability to guide, mentor, and elevate those around you. Perks of Being a WMH Team Member: Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance. Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs. Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded! Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays. Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs. Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits. ⚖ Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive. Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment. Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities. Your Cue: Take the Wheel of Your Future! This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights. Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning! The future is calling-ignite yours today! Apply now.
    $26k-47k yearly est. 25d ago
  • Temporary Support Associate

    Tapestry, Inc. 4.7company rating

    Support associate job in Calhoun, GA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customers and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122203
    $25k-36k yearly est. 60d+ ago
  • Maintenance Support Specialist

    Riverside Transport Group

    Support associate job in Chattanooga, TN

    Job Details TN Chattanooga TLI - Chattanooga, TNDescription The Maintenance Support Specialist (MSS) is responsible for processing weekly reports and communicating findings to Maintenance Support Supervisor Responsibilities Monitoring emails and faxes frequently and handling accordingly based on priority Processing and reviewing daily invoices for discrepancies, duplicates and unauthorized charges and disputing as necessary Responsible for monitoring specified accounts on a daily basis Evaluates road calls and works with Breakdown agents for accuracy in documentation Contacts vendors for invoices, DOT forms or any other paperwork needed before issuing payment Communicates with the vendor in a timely manner for any issues, questions or concerns Responsible for the weekly Comcheck report to verify all documentation has been received on outgoing payments Other duties as assigned by Maintenance Support Supervisor Qualifications Competencies To perform the job successfully, an individual should demonstrate the following competencies. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; puts success of team above own interests; supports everyone's efforts to succeed. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Two year certificate from college or technical school, six months to one related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
    $29k-48k yearly est. 60d ago
  • Corporate Micro Market Support Specialist - (Chattanooga, TN)

    Five Star Breaktime Solutions

    Support associate job in Chattanooga, TN

    Corporate Micro Market Support Specialist - (Chattanooga, TN) TN, Chattanooga Job Description: Corporate Micro Market Support Specialist Location:Chattanooga, TN (Corporate Office) Department:Retail Operations Support - Micro MarketsSchedule:Full-Time | Monday - Friday | Hybrid eligible About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, delivering innovative breaktime solutions that enhance customer experience. We are seeking a detail-oriented and team-focused Corporate Micro Market Support Specialistto join our Corporate Retail Operations Support team in Chattanooga, TN. This role provides vital administrative and operational support to the Micro Market division by maintaining data integrity, assisting with reporting, and ensuring the accurate setup and maintenance of product and account information across multiple systems. The ideal candidate is analytical, organized, and thrives in a fast-paced environment where accuracy and communication are key. Compensation:Competitive salary + comprehensive benefits package. Key Responsibilities + Support the corporate and divisional Micro Market operations teams with product data management, reporting, and troubleshooting. + Enter, update, and maintain product information, pricing, and account setups in the company's operating systems. + Ensure cost, pricing, and product files are accurate and consistent across markets. + Generate and distribute weekly and monthly Micro Market reports, including sales, inventory, and performance data. + Respond to field requests related to product extensions, user access, and account or consumer balance inquiries. + Assist with the creation of product files and item catalogs for field orders and installations. + Partner with internal teams to maintain tracking databases and ensure up-to-date documentation. + Verify data integrity through regular audits, identifying and resolving discrepancies promptly. + Collaborate with Retail Operations Support leadership to streamline workflows and improve data management processes. + Perform additional duties and projects assigned by management. Qualifications + Education: Associate degree required; Bachelor's degree in Business, Data Analytics, or related field preferred. + Experience: Minimum of 2 years of experience in data entry, reporting, or operational support; experience in foodservice, retail, or convenience services preferred. + Effectively manages, organizes, and prioritizes work in a fast-paced environment; strong ability to multitask while maintaining accuracy. + Excellent interpersonal, verbal, and written communication skills with a strong focus on collaboration and professionalism. + Exceptional attention to detail and analytical ability to ensure data quality and accuracy. + Demonstrated ability to work independently with minimal supervision while maintaining open communication with leadership. + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Publisher) with advanced Excel skills including formulas (LOOKUP, IF, CONCATENATE), data parsing, pivot tables, charts, and graphs. + Ability to manipulate and interpret data efficiently, presenting findings in an organized and actionable format. + Strong decision-making and problem-solving skills with the ability to assess, negotiate, and resolve issues promptly. + Uses logic and critical thinking to anticipate challenges and implement effective solutions. + Demonstrated ability to build and maintain cooperative working relationships across teams, fostering trust, respect, and collaboration. + Adaptable, open to change, and capable of managing shifting priorities in support of evolving organizational needs. + Must pass background check and pre-employment drug screening. Why Join Five Star? + Competitive salary and performance-based incentives + 401(k) retirement savings plan with company match. + Comprehensive medical, dental, and vision insurance plans (individual and family coverage). + Voluntary FSA, life insurance, and short/long-term disability options. + Seven (7) paid holidays and five (5) paid days off annually (PTO increases to 10 days after one year of service). + Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need. EEO Statement Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply. Location - TN, Chattanooga - TN
    $29k-48k yearly est. 47d ago
  • SPECIALIST, ROADSIDE SUPPORT

    U.S. Xpress

    Support associate job in Chattanooga, TN

    USX HEADQUARTERS Sun-Wed 6:00 am to 4:30 pm No Grade: HR09 Compensation Range: $19.08 - $22.47 Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S. Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! * Medical, Dental, and Vision * Basic/Supplemental Life * Accidental Death/Dismemberment * Health Savings Accounts * Flexible Savings Accounts * Company Paid Holidays * Paid Time Off * 401k with Employer Matching Contribution * Employee Stock Purchase Plan * Paid Parental Leave * Short Term Incentive Program * Employee Assistance Program * Pet Insurance Position Functions: * Receive, document, and resolve incoming driver-reported maintenance issues. * Triage over-the-road breakdowns to identify the safest and most efficient resolution. * Make safe and cost-effective decisions to facilitate quick repairs to maximize equipment utilization * Receive management approval for repair expenditures as needed. * Quickly escalate more complex repair issues to appropriate team members. * Secure service for road repairs. * Respond to after-hours calls as needed. * Assist drivers in all breakdown situations locally and OTR. * Set up road calls and direct drivers to authorized repair facilities. * Ensure all DOT/FMCSA regulations, local, state, and internal company procedures and standards are followed. * Follow-up regarding repair completion and payment as needed. * Maintain working knowledge of DOT and company safety regulations. * Build familiarity with mechanical terminology, standard repair times and costs, and the technical platforms/systems used in daily operations. * Stay current on incoming emails; respond promptly and professionally to drivers, vendors, and internal partners. * Communicate clearly and accurately via phone, email, and vendor portals. * Develop strong awareness of U.S. geography, terminal locations, and relevant local and state regulations. * Document all maintenance events thoroughly and accurately in company systems. * Review repair estimates and negotiate when necessary to ensure cost control and proper repair decisions. * Enter accurate data documentation that is needed by the maintenance department as well as supporting teams such as Parts and Warranty that work based off your notes. * Participate in ongoing training, coaching, and one-on-one feedback sessions; accept constructive criticism and apply it to improve performance. * Perform other duties as assigned. * Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce. * Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice. * Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations. What We're Looking For: Education * High school diploma or GED equivalent required * Associate's degree in a relevant technical or business field demonstrating strong computer literacy, typing proficiency, and system navigation skills (e.g., Information Technology, Computer Science, Business Technology) or Associate's degree in a mechanical or technical field demonstrating strong mechanical knowledge and diagnostic ability (e.g., Diesel, Automotive Technology, Heavy Equipment, Industrial Maintenance, Mechanical Engineering Technology) preferred * Equivalent years of experience are defined as one year of professional experience for each year of college requested Experience * 1+ year of experience in a call center or customer service environment required, 2+ years preferred * 1+ year of mechanical or automotive troubleshooting experience required * Experience using Cetaris Maintenance Software, AS400, and Microsoft Office applications (Excel, Outlook, etc.) preferred * 2+ years of experience in the freight or logistics industry with 1+ years in maintenance-focused role preferred * Transportation, Logistics, and/or Tech industry experience a plus Skills & Abilities * Possess strong, above-average mechanical and technical knowledge with the ability to accurately assess equipment concerns, identify likely causes, and determine the appropriate repair path. Capable of evaluating symptoms, asking targeted diagnostic questions, and leveraging available resources to make safe, efficient triage decisions * Exhibit strong communication and problem-solving abilities, ensuring clear, accurate exchanges with drivers, vendors, and internal departments. Able to break down complex issues, ask the right questions, and make confident decisions to resolve maintenance problems efficiently * Perform effectively in a fast-paced, high-volume environment, balancing multiple active cases and shifting priorities as driver needs, safety concerns, and repair demands arise * Able to quickly learn and master all systems and platforms used in daily operations including Cetaris, Microsoft applications, XPM, OEM portals, and other maintenance-related tools - and utilize them efficiently and accurately * Demonstrate strong computer literacy with fast, accurate typing and efficient system navigation. Must be able to type 70+ words per minute with high accuracy and use advanced computer navigation skills such as keyboard shortcuts, multitasking tools, and rapid movement between systems and platforms * Adept at assessing organizational dynamics and managing change * Works quickly and efficiently. Able to test solutions, learn, and iterate quickly * Proactive and pragmatic problem solver * Communicates effectively across multiple mediums Licenses & Certifications * Technical diploma or certification in Diesel Technology or a related mechanical program preferred * D.O.T. certification or comprehension preferred * OEM certification preferred Work Environment / Physical Requirements - Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled. NA
    $19.1-22.5 hourly 2d ago
  • One On One Support Position

    Ivy Academy

    Support associate job in Soddy-Daisy, TN

    Ivy Academy is accepting applications for a one-on-one support position. We appreciate your interest in joining our team! Overview - One-on-One Support: A one-on-one role involves working directly with an individual student to provide personalized academic support and guidance. This position could involve working with students with disabilities, helping them access the curriculum, reinforcing lessons, assisting with assignments, monitoring progress, and supporting social-emotional growth. This role is critical for helping students succeed in a focused, supportive setting while collaborating closely with teachers and staff. Ivy Academy is a tuition-free, public, environmental charter school. Salary and benefits are commensurate with nearby county schools. Our school offers smaller class sizes, a healthy and supportive work environment, and plenty of outdoor activity and sunshine during the school day. If you are passionate about supporting students and joining a vibrant, outdoor-focused learning community, we encourage you to apply! Please Note: We are required by TN Law to run a full background check. Your fingerprints will be submitted to TBI and FBI. Please make sure to indicate if you have ever been convicted, pled guilty, or pled nolo contendere to a criminal offense. The disclosure of a conviction does not automatically preclude you from employment with Ivy Academy. However, falsification of your application may result in an offer of employment being withdrawn and/or preclude you from employment. Furthermore, knowingly falsifying information required by TCA 49-5-406(a)(1) constitutes a Class A misdemeanor which must be reported to the District Attorney General for prosecution.
    $34k-54k yearly est. 3d ago
  • Corporate Micro Market Support Specialist - (Chattanooga, TN)

    Five Star 3.6company rating

    Support associate job in Chattanooga, TN

    Job Description: Corporate Micro Market Support Specialist Department: Retail Operations Support - Micro Markets Schedule: Full-Time | Monday - Friday | Hybrid eligible About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, delivering innovative breaktime solutions that enhance customer experience. We are seeking a detail-oriented and team-focused Corporate Micro Market Support Specialist to join our Corporate Retail Operations Support team in Chattanooga, TN. This role provides vital administrative and operational support to the Micro Market division by maintaining data integrity, assisting with reporting, and ensuring the accurate setup and maintenance of product and account information across multiple systems. The ideal candidate is analytical, organized, and thrives in a fast-paced environment where accuracy and communication are key. Compensation: Competitive salary + comprehensive benefits package. Key Responsibilities Support the corporate and divisional Micro Market operations teams with product data management, reporting, and troubleshooting. Enter, update, and maintain product information, pricing, and account setups in the company's operating systems. Ensure cost, pricing, and product files are accurate and consistent across markets. Generate and distribute weekly and monthly Micro Market reports, including sales, inventory, and performance data. Respond to field requests related to product extensions, user access, and account or consumer balance inquiries. Assist with the creation of product files and item catalogs for field orders and installations. Partner with internal teams to maintain tracking databases and ensure up-to-date documentation. Verify data integrity through regular audits, identifying and resolving discrepancies promptly. Collaborate with Retail Operations Support leadership to streamline workflows and improve data management processes. Perform additional duties and projects assigned by management. Qualifications Education: Associate degree required; Bachelor's degree in Business, Data Analytics, or related field preferred. Experience: Minimum of 2 years of experience in data entry, reporting, or operational support; experience in foodservice, retail, or convenience services preferred. Effectively manages, organizes, and prioritizes work in a fast-paced environment; strong ability to multitask while maintaining accuracy. Excellent interpersonal, verbal, and written communication skills with a strong focus on collaboration and professionalism. Exceptional attention to detail and analytical ability to ensure data quality and accuracy. Demonstrated ability to work independently with minimal supervision while maintaining open communication with leadership. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Publisher) with advanced Excel skills including formulas (LOOKUP, IF, CONCATENATE), data parsing, pivot tables, charts, and graphs. Ability to manipulate and interpret data efficiently, presenting findings in an organized and actionable format. Strong decision-making and problem-solving skills with the ability to assess, negotiate, and resolve issues promptly. Uses logic and critical thinking to anticipate challenges and implement effective solutions. Demonstrated ability to build and maintain cooperative working relationships across teams, fostering trust, respect, and collaboration. Adaptable, open to change, and capable of managing shifting priorities in support of evolving organizational needs. Must pass background check and pre-employment drug screening. Why Join Five Star? Competitive salary and performance-based incentives 401(k) retirement savings plan with company match. Comprehensive medical, dental, and vision insurance plans (individual and family coverage). Voluntary FSA, life insurance, and short/long-term disability options. Seven (7) paid holidays and five (5) paid days off annually (PTO increases to 10 days after one year of service). Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need. EEO Statement Five Star Breaktime Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage veterans and individuals with disabilities to apply.
    $27k-36k yearly est. 47d ago
  • 25U Signal Support Systems Specialist

    Army National Guard 4.1company rating

    Support associate job in Winchester, TN

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
    $37k-65k yearly est. 58d ago
  • Store Support

    Home Depot 4.6company rating

    Support associate job in Dalton, GA

    Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $28k-33k yearly est. 60d+ ago
  • Peer Support Specialist

    Acadia Healthcare Inc. 4.0company rating

    Support associate job in Chattanooga, TN

    Outpatient MAT Opioid Treatment Program (OTP) Seeking: Peer Support Specialist/Recovery Coach * TN CPRS is required for the role Full Time Schedule: Monday - Friday, 5:00 AM - 1:30 PM Our Benefits: * Semi-Annual Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Early morning hours offering a great work/life balance * Opportunity for growth that is second to none in the industry Our Team: Volunteer Comprehensive Treatment Center (CTC), located in Chattanooga, TN, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our clinical team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder. Your Job as a Peer Support Specialist/Recovery Coach: Peer Support Specialist supports and assist patients in their recovery from Opioid Use Disorder to break down barriers to treatment and bridge together the varying entities that help an individual maintain productive, long-term recovery. Additionally, the Peer Support Specialist will assist the patient in developing skills and enhancing strengths to avoid relapse and successfully navigate the full continuum of care and the road to long-term recovery. Job Responsibilities: * Provides peer support to clinically complex patients, drawing on common experiences as a peer; validates each individuals' experiences and provides guidance and encouragement to these individuals to take responsibility and actively participate in their own recovery * Engages patients referred to treatment at the initial point of contact, clinic or other community provider, to expedite screening for the appropriate level of care. * Acts as advocate and mentor to patients in recovery to promote decision making, empowerment and engagement * Acts as a role model for patients by sharing effective coping techniques and self-help strategies to promote personal growth and development in handling internal and external stressors, positive health, wellness and lifestyle choices * Provides peer support knowledge related to treatment including methadone, buprenorphine or extended-release naltrexone injection maintenance treatment. * Acts as a liaison between patients, clinical team and community resources including but not limited to: * Assisting patients in seeking and receiving services to meet their individual social needs and provides support to facilitate patient success to maintain recovery * Assisting in the process of acquiring housing, necessities and skills needed to maintain daily and monthly household responsibilities and independent living * Assisting patients in establishing a relationship with a primary care provider or additional medical care in a coordinated/team approach * Serving as linkage between patients and employers in the area to assist patients in obtaining and maintaining gainful employment * Assisting patients with acquiring and developing life and social skills, education and other needs identified by the individual to promote quality of life after recovery * Serves as consultants and subject matter experts in MAT and patient participation in community support groups such as Narcotics Anonymous and Celebrate Recovery. * Updates healthcare team on a regular basis as to the patient's status, including, but not limited to changes in mood or functioning, medical issues and all crisis and health and safety issues * Documents all "no shows," and communicates all difficulties contacting patients with appropriate office staff * Documents services provided regularly, concisely, and completely in accordance with clinical standards and policy guidelines * Attends all office trainings as well as regular clinical supervision sessions with assigned supervisor * Preforms other duties as assigned Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility Required Education & Qualifications: * High School Diploma or GED required; college degree preferred * No previous work experience in the field is required, although highly preferred. * Prefer direct experience in substance use disorder (SUD) through personal life experiences, instruction/internships, or similar practicum through education or certification process. Ideal Experience: * Personal or professional experience in addiction recovery, ideally with lived experience and a demonstrated commitment to supporting others in their recovery journey. * Familiarity with Medication-Assisted Treatment (MAT) approaches, including methadone, buprenorphine, and naltrexone, and the ability to support individuals engaged in MAT services. * Experience facilitating peer-led support groups or one-on-one recovery coaching, focusing on empowerment, motivation, and goal setting. * Understanding of recovery-oriented and evidence-informed practices, such as Motivational Interviewing (MI), wellness planning, and relapse prevention support (note: not expected to provide clinical therapy). * Basic documentation skills, including progress notes and recovery plan updates, in accordance with organizational guidelines and peer support best practices. * Awareness of confidentiality and privacy standards, including HIPAA and 42 CFR Part 2, as they relate to peer support and behavioral health settings. * Demonstrated ability to work within a multidisciplinary care team, collaborating with counselors, nurses, case managers, and medical staff to support holistic recovery. Licenses/Certifications: * Peer Support Certification required We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-CTC #LI-JS2
    $24k-33k yearly est. 5d ago
  • Product Support Sales Associate

    Yancey Bros. Co 3.9company rating

    Support associate job in Calhoun, GA

    Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the Product Support Sales Representative Associate you will support a machine service shop in a given region. The PSSR Associate will be responsible for assisting the Product Support Sales Representatives in selling parts and service solutions to customers by collaborating with the PSSRs and Service Teams. Primary Responsibilities: Helping the PSSR team to meet and exceed product support sales revenue budget for territory and branch Calling and support the marketing team on developing new accounts Develop and cultivate relationships with the Earthmoving customer base with the PSSR New Customer Acquisition - Cold Calling, Selling, Relationship Development Coordinate PSSR quotes, projects, and managing calls and opportunities via the CRM system Ongoing product support skills and capabilities development via training Team player to partners across the enterprise to help provide the full range of Yancey solutions available to customers Under Carriage inspections Conflict and dispute resolution Additional Responsibilities: Participate in required safety program and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills. Education/Experience: Must have a high school diploma or equivalent experience Required Qualifications/Skills: Excellent analytical, organization, and communication skills. Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification Must have a valid class C Georgia driver's license and clean driving history Physically able to operate equipment as well as climb under and on for inspections Work in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used. Preferred Qualifications/Skills: Bilingual abilities are a plus - read, write, and speak (preferably Spanish) Specific industry experienced desired or an equivalent college degree Prior sales experience preferred Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Compensation: Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities
    $31k-42k yearly est. 60d+ ago
  • Payroll Support Specialist

    Covenant Logistics Group 4.4company rating

    Support associate job in Chattanooga, TN

    The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports. Responsibilities * Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc. * Maintain office coverage for incoming calls and emails. * Communicates with all business units the procedures for handling and processing payroll data. * Assist internal team members with payroll requests and withholding orders. * Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally. * Process new hires and terminations in applicable payroll systems. * Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems. * Process JIRA tickets for all regular, temporary and contract team member changes promptly. * Prepare, maintain and update departmental reporting and spreadsheets as needed. * Assist with internal Payroll audits to ensure compliance. * Calculates and manually prepares retroactive pay adjustments. * Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements. * Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division. * Performs consistent review of data integrity and makes necessary corrections as necessary. * Escalates issues to appropriate level of management as needed. * Develops training material and oversees team member onboarding of timekeeping platforms and is the first point of contact to assist with inquiries. * Works with Accounts Payable to coordinate vendor set-up and maintenance. Knowledge, Skills, and Abilities * Working knowledge of Microsoft Office Suite. * Ability to perform in a fast-paced environment. * Ability to work effectively and collaboratively in a team environment and communicate/work well with others. * Organized and effective under pressure and accountable for results. * Self-motivated with sound reasoning abilities and problem-solving skills. * Strong written and verbal communication skills. * Strong ability to meet deadlines. * Excellent organizational and interpersonal skills Education/Experience * Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required. * 2+ years of payroll/accounting experience required. * Transportation Experience preferred. Competitive Compensation We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth. * Pay Range: $17.00-$26.70 * Pay Grade: 5 * 401(k) Match: Build your future with our generous company match. * Serious Health Condition Pay: Financial protection when it matters most. Robust Health & Wellness Benefits Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind: * Medical, Dental & Vision Insurance * Telemedicine Access * Company-Paid Short & Long-Term Disability Coverage * Health Savings Account (HSA) * Company-Paid Life Insurance Time to Recharge We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work: * Generous Paid Time Off (PTO) * Paid Company Holidays * Time off to Volunteer Culture-Driven Perks We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday: * Casual Dress Code: Dress for your day. * Tuition Reimbursement: Advance your education with financial support. * Employee Discount Program: Exclusive savings on everyday essentials and more. * Dependent Care Flexible Spending Account (DFSA) * Adoption Assistance: Meaningful support for growing families. * Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges. * Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor
    $17-26.7 hourly Auto-Apply 19d ago
  • One On One Support Position

    Ivy Academy

    Support associate job in Soddy-Daisy, TN

    Job DescriptionSalary: HCDE Salary Scale Ivy Academy is accepting applications for aone-on-one support position.We appreciate your interest in joining our team! Overview - One-on-One Support: A one-on-one role involves working directly with an individual student to provide personalized academic support and guidance. This position could involve working with students with disabilities, helping them access the curriculum, reinforcing lessons, assisting with assignments, monitoring progress, and supporting social-emotional growth. This role is critical for helping students succeed in a focused, supportive setting while collaborating closely with teachers and staff. Ivy Academy is a tuition-free, public, environmental charter school. Salary and benefits are commensurate with nearby county schools. Our school offers smaller class sizes, a healthy and supportive work environment, and plenty of outdoor activity and sunshine during the school day. If you are passionate about supporting students and joining a vibrant, outdoor-focused learning community, we encourage you to apply! Please Note: We are required by TN Law to run a full background check. Your fingerprints will be submitted to TBI and FBI. Please make sure to indicate if you have ever been convicted, pled guilty, or pled nolo contendere to a criminal offense. The disclosure of a conviction does not automatically preclude you from employment with Ivy Academy. However, falsification of your application may result in an offer of employment being withdrawn and/or preclude you from employment. Furthermore, knowingly falsifying information required by TCA 49-5-406(a)(1) constitutes a Class A misdemeanor which must be reported to the District Attorney General for prosecution.
    $34k-54k yearly est. 5d ago
  • Product Support Sales Associate

    Yancey Bros. Co 3.9company rating

    Support associate job in Calhoun, GA

    Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the Product Support Sales Representative Associate you will support a machine service shop in a given region. The PSSR Associate will be responsible for assisting the Product Support Sales Representatives in selling parts and service solutions to customers by collaborating with the PSSRs and Service Teams. Primary Responsibilities: Helping the PSSR team to meet and exceed product support sales revenue budget for territory and branch Calling and support the marketing team on developing new accounts Develop and cultivate relationships with the Earthmoving customer base with the PSSR New Customer Acquisition - Cold Calling, Selling, Relationship Development Coordinate PSSR quotes, projects, and managing calls and opportunities via the CRM system Ongoing product support skills and capabilities development via training Team player to partners across the enterprise to help provide the full range of Yancey solutions available to customers Under Carriage inspections Conflict and dispute resolution Additional Responsibilities: Participate in required safety program and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills. Education/Experience: Must have a high school diploma or equivalent experience Required Qualifications/Skills: Excellent analytical, organization, and communication skills. Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification Must have a valid class C Georgia driver's license and clean driving history Physically able to operate equipment as well as climb under and on for inspections Work in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used. Preferred Qualifications/Skills: Bilingual abilities are a plus - read, write, and speak (preferably Spanish) Specific industry experienced desired or an equivalent college degree Prior sales experience preferred Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Compensation: Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities
    $31k-42k yearly est. 3d ago

Learn more about support associate jobs

How much does a support associate earn in Chattanooga, TN?

The average support associate in Chattanooga, TN earns between $22,000 and $64,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Chattanooga, TN

$37,000

What are the biggest employers of Support Associates in Chattanooga, TN?

The biggest employers of Support Associates in Chattanooga, TN are:
  1. Chico's FAS
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