Berkot's Super Foods is seeking an Entry Level Information Technology (IT) SupportAssociate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 4d ago
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Desktop Support Specialist
Spectraforce 4.5
Support associate job in Chicago, IL
Job Title: Desktop Support Specialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 1d ago
IT Lead, PLM
Komatsu America Corp 4.9
Support associate job in Chicago, IL
Join Komatsu and Be Part of Something Big!
The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions.
Key Job Responsibilities
To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience.
Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion).
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities.
Stay current with industry trends and best practices, application logging, monitoring, and observability.
Serve as the PLM expert and primary point of contact for all engineering applications.
Train business users on new PLM processes and manage business requests.
Qualifications/Requirements
Bachelor's degree in information technology, information science or a related field
10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles.
Ability to lead teams, communicate effectively, and build strong relationships.
Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies.
Strong technical skills in PLM, including experience with data management, process optimization, and system administration.
Strong analytical and problem‑solving skills to address PLM issues and implement solutions.
Ability to learn new technologies and adapt to changing requirements.
Strong written and verbal communication skills.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr
$140k yearly 5d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Support associate job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 1d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Support associate job in Downers Grove, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 10d ago
Life Equity Loan Support Specialist
First Busey Corporation 4.5
Support associate job in Oakbrook Terrace, IL
The Life Equity Loan Support Specialist is responsible for various tasks performed during Loan Origination and/or Loan Post Closing by providing customer service support to all lending personal. Life Equity Loan Support Specialist takes an active role in all functions of the Life Equity Loan Department.
Duties & Responsibilities
Assist the Life Equity Loan team through the application and documentation process: send, receive, review, and upload loan documentation.
Monitor annual reviews and request values from insurance carriers to submit to Post Closing Review.
Answer inbound calls on the LEL main phone line, resolving customer inquiries
Monitor LEL team inbox and provide timely and effective responses to customer needs
Submit assignments to the insurance carrier and monitor receipt
Assist in sorting daily mail for the Life Equity Loan team
Send and receive standing ACH and wire forms
Work with Life Equity Loan team to ensure the proper hold is placed on the collateral
Perform additional LEL support duties as need arises
Education & Experience
Knowledge of:
Strong oral and written communication skills
Ability to:
Maintain visual attention and mental concentration for extended periods of time
Perform duties and make decisions under frequent time pressures
Take initiative, be creative, flexible, and can adapt to a changing environment
Take independent action for timely resolution to issues as they arise
Education and Training:
Requires Associate's degree or equivalent experience in related field; Bachelor's Degree preferred
Requires 2 or more years of banking experience.
Requires knowledge of Microsoft Office.
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $25.00 - $28.00/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$25-28 hourly Auto-Apply 37d ago
Service Desk Specialist II
Astreya 4.3
Support associate job in Chicago, IL
We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in-person, phone, chat, and email-based support channels.
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems, and mobility
Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office where you're based.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end-user issues are fixed at their root and do not recur.
Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate, ensuring their issues are fully fixed and they have an optimal IT experience.
Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment.
Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics.
Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN.
Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority.Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Ability to work independently with minimal supervision
Excellent coordination skills and a team player
Ability to identify issues and escalate as needed
Excellent written and oral communication skills
Strong interpersonal and customer service skills
Ability to resolve technical issues under pressure
Preferred Qualifications:
Experience working in the financial services industry
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.
Salary Range
$27.24 - $45.40 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
$27.2-45.4 hourly Auto-Apply 3d ago
Attorney Support Specialist
Latham & Watkins LLP 4.9
Support associate job in Chicago, IL
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Attorney Support Specialist is an integral part of Latham's Attorney Support team. This role will be responsible for directly assisting an assigned group of local attorneys in addition to providing global team support with a variety of administrative responsibilities, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in our Chicago office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Daily time entry, expense reimbursement, calendaring and scheduling, managing/editing documents, and travel arrangements
Proactively learning internal systems and processes to find innovative solutions to problems and requests
Preserving the confidentiality of ours and our clients' protected information
Generating, editing, and posting client invoices
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
Possess the initiative to work both independently and in a team environment with a customer service focus
Display the ability to multi-task and adapt to continuously evolving technology platforms
And have:
A Bachelor's degree; a minimum of three (3) years of prior professional experience in a legal or professional services environment may be considered in lieu of a degree
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to review your rights under U.S. employment laws.
#LI
#Associate
#LI-Hybrid
Pay Range USD $80,000.00 - USD $90,000.00 /Yr.
$80k-90k yearly Auto-Apply 60d+ ago
Service Desk Specialist I
Cresco Labs 4.2
Support associate job in Chicago, IL
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking a Specialist I, Service Desk to provide support services for our corporate, retail and operation teams. As a Specialist I, Service Desk you will be responsible for communicating effectively across internal teams. You will take action to address technical issues, ensuring a timely resolution while also delivering personalized service. You may be assigned technology project tasks, such as installing software, working as part of a support team for new store openings, or testing new IT services. This role is part of an on-call rotation and reports to the Service Desk Manager.
CORE JOB DUTIES
Handle initial triage and basic troubleshooting of IT related issues raised by users via ITSM platform or phone.
Assist end-users using remote desktop tools or phone, chat, email support.
Accurately log and document all reported incidents and service requests in ITSM system, Fresh Service.
Assist users with password resets and account unlocks.
Create, modify, and deactivate user accounts, adhering to established SLAs.
Contribute to the development and maintenance of the knowledge base by documenting solutions to common issues.
Support office technology, such as printers, hotel workstations, and conference room equipment.
Support end users by assisting with asset management in all aspects of the business.
Participate in on-call rotation one week per month.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Knowledgeable, having experience working in a technology or customer service-related field.
Excellent problem-solving and analytical skills.
Patient, friendly demeanor and commitment to providing exceptional customer service.
Strong verbal and written communication skills, ability to provide professional documentation.
Eagerness to learn new technologies and systems.
Team-oriented collaborator that shares knowledge and experience.
Thrives in fast-paced dynamic environment; can handle multiple high priority projects simultaneously.
Familiarity with Fresh Service, or other ITSM platform, and Microsoft 365.
Foundational knowledge of computer systems and experience troubleshooting hardware and software.
At least 1-2 years of experience in a help desk and/or technology field is preferred.
Strong organizational skills and ability to prioritize tasks.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$21 - $24 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
$21-24 hourly Auto-Apply 46d ago
PT Support Associate - Seasonal
Tory Burch 4.9
Support associate job in Chicago, IL
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 16.00 USD - 19.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$25k-29k yearly est. Auto-Apply 60d+ ago
Technical Support/ Customer Support
Collabera 4.5
Support associate job in Naperville, IL
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Location : 150 W Warrenville Road - Naperville, IL (60563)
Duration : 3+ months(With a high possibility of extension)
Job Description:
• The Technical Support Agent is responsible for complex issue resolution affecting the point of sale, back office and credit card processing for all channels of trade.
• Provides support for hardware and software related issues.
• Dispatches to third party vendors and monitoring issue to resolution.
• The responsibilities include interacting with site personnel, third party vendors and other BP representatives.
• Position requires effective problem solving, a thorough understanding of software applications and the interdependencies of site configuration when investigating issues, advanced troubleshooting skills and the ability to learn new concepts quickly.
• Utilizes remote access to re-establish customer based systems.
• Recognizes when an escalation is required and communicates with vendor and site operator to ensure required servicing is appropriately coordinated.
Key Accountabilities:
• Advanced troubleshooting of POS and Back office hardware, software, networking, credit card processing, accounting data journey and variance issues
• Provides Level II technical support and resolve escalated customer problems
• Prioritize and handles daily activities for unresolved escalations and follows up with the site as needed
• Contacts and works with the site personnel to resolve issues
• Escalate to third party vendors and works with the vendors until issues are resolved
• Identify chronic issues affecting a site performance
• Provide software and hardware support for proprietary systems on Win 95, MSDOS, Win 2000, Win XP
• Support for LAN and IP based systems
• Perform problem investigation and research to resolve system related issues: search databases containing records of problems, symptoms & solutions.
• Consult vendor documentation and information systems for symptoms & solutions.
• Provide technical assistance for field representatives
• Record and maintain information about all assigned user problems in the customer management system
• Creating and updating knowledge base documentation for continuous improvement
Qualifications
• Bachelor's degree or equivalent experience preferred.
• Minimum 2 years technical software support.
• Experience with MSDOS, Win 95, Win NT, Win 2000, Win XP, SQL and Databases.
• Strong PC skills including MS Office and ability to navigate and use software.
• A+ and Network+ certification preferred.
• Experience with VNC and Remote desktop preferred.
• Minimum 1 year Point of Sales troubleshooting experience preferred.
• Minimum 1 year network related experience preferred.
• Accounting experience preferred.
Additional Information
To know more about this opportunity, please contact:
Himanshu Prajapat
**********************************
************
$60k-86k yearly est. Easy Apply 4d ago
Client Support Specialist
Fortuna 4.3
Support associate job in Chicago, IL
Fortuna Chicago was created to acquire and retain customers in a personalized manner for all types of companies. Today, we lead the way within the Chicago area in live marketing experiences, specifically for our innovative brand awareness and PR campaigns. Here at Fortuna Chicago we understand the idea of marketing is not a unique concept, but the execution of a business that delivers excellence in PR and marketing makes the company remarkable.
Job Description
We are looking to hire a Client Support Specialist to join our team. The ideal candidate will be responsible for working directly with our customers through many channels as a valued resource and trusted advisor, helping their business grow. You will strive to deliver a human and helpful Support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how we work.
Salary range: $44000 - $52000 per year.
Responsibilities
Delight customers; apply good judgment on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction.
Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.
Answer client calls, identify their needs, and respond in a professional, efficient, and courteous manner.
Provide accurate, valid, and complete information working between the customer and the operating support systems; address billing and collection questions.
Acknowledge and address all customer inquiries on time.
Attract potential customers by answering product and service questions. Suggest information about products and services.
Achieve consistent customer satisfaction scores and respond appropriately to customer feedback on areas for improvement.
Suggest potential products and services to management by collecting customer information and analyzing customer needs.
Add value to the business by providing fantastic customer service, engage customers, and build relationships with buyers by accounts.
Address any issues that may arise and escalate to management for their engagement and support.
Handle other duties as needed.
Qualifications
Bachelor's or Associate degree preferred.
Prior customer service/sales experience required.
Self-motivated, always curious, and consistently eager to learn
Proven problem-solving skills.
Excellent written and verbal communication skills.
Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
Can take ownership of challenging scenarios and bring them to resolution
Have a clear, professional, and informative communication style
Able to handle customer complaints, inquiries, with a strong understanding of customer service policy and procedures.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-52k yearly 4d ago
Regional Support Associate
Calamos Asset Management, Inc. 4.3
Support associate job in Naperville, IL
About Calamos Calamos is a diversified, global asset and wealth management firm offering a wide range of innovative investment strategies. As one of the top liquid alternative asset managers in the world, Calamos maintains dedicated investment teams across all asset classes, with global research capabilities and access to specialized private and public markets. Calamos offers investment strategies and personal wealth management solutions through separately managed portfolios, mutual funds, ETFs, closed-end funds, private funds, and UCITS funds. Clients include major corporations, pension funds, endowments, foundations, and individuals, as well as the financial advisors and consultants who serve them. Headquartered in the Chicago metropolitan area (with offices in both Naperville and Fulton Market in Chicago), the firm also maintains offices in New York, San Francisco, Milwaukee, Portland, and the Miami area.
Summary of the Role
The regional supportassociate provides territory management support to inside and outside sales personnel. This position completes research requests, assembles informational packages, performs data entry and assists the sales team with all campaigns and initiatives.
Primary Responsibilities
* Provides exceptional customer service when working with associates and clients. Handle inbound calls regarding product information, literature requests and general questions.
* Responsible for outbound calls as assigned by management.
* Responds to requests for information, gathers and organizes materials and completes requests in a timely manner.
* Assists with the implementation of sales force client marketing plans.
* Recommends ideas for process improvements in order to improve efficiency in the department.
* Utilizes our fund analysis and other systems as needed to strategically leverage our client offerings.
* Maintains current knowledge of Calamos products, investment management philosophy, industry events, and recent developments impacting clients.
* Performs related duties as assigned.
Preferred Qualifications
* Bachelor's degree required in business or other related discipline.
* Series 7 and 63 licenses required or willingness to obtain within a reasonable timeframe.
* An excellent understanding of investment products is preferred.
* Must have a professional approach towards the job/career and demonstrate sales drive and focus.
* Must have outstanding written and verbal communication skills.
* Must be able to work well individually and in a team environment with the ability to learn new tasks quickly.
* PC Skills in Microsoft Excel, Word and Outlook
Compensation Disclosure
The compensation for this role takes into account various factors, including work location, individual skill set, relevant experience, and other business needs. The estimated base salary range for this position is $50,000 - $55,000. Additionally, this position is eligible for an annual discretionary bonus.
Please note that this is the current estimate of the base salary range intended for this role at the time of posting. The base salary range may be adjusted in the future.
Benefits
Calamos offers a comprehensive benefits package, including health and welfare benefits (medical, dental, vision, flexible spending accounts, and employer-paid short and long-term disability), as well as retirement benefits (401(k) and profit sharing), paid time off, paid parental leave, and other wellness benefits.
$50k-55k yearly 45d ago
IT DD M&A Senior Associate - Cloud & Infrastructure
RSM 4.4
Support associate job in Chicago, IL
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM is seeking a Senior Associate for IT M&A Due Diligence to join our Transaction Advisory Services (TAS) practice. This is an exciting opportunity to become part of an established, nationally award-winning team experiencing exceptional growth.
Role Responsibilities
* Lead fast-paced technology due diligence engagements for private equity (PE) and strategic clients.
* Assess existing client infrastructure and document the 'as-is' environment; identify risks related to compliance, operations, revenue, and growth.
* Plan, organize, and manage network-related workstreams and projects.
* Design detailed network solutions for on-premises environments (LAN/WAN, Data Center), cloud platforms (AWS, Azure), and network security (Firewalls, IDS/IPS).
* Collaborate with team members to develop technology strategy and planning deliverables for complex carve-out and integration transactions.
* Produce high-quality, value-driven diligence reports; participate in client meetings critical to transaction closure (e.g., representation and warranties).
* Identify pre- and post-close business opportunities and contribute to go-to-market strategies.
* Lead teams by generating a vision, establishing direction, motivating members, fostering trust, leveraging diverse perspectives, and coaching staff.
Qualifications and Experience
* Proven success in a professional services firm or large consultancy.
* Minimum 3 years of experience designing, building, and deploying networking/infrastructure solutions, including working with external client-facing teams on fast-paced consulting engagements.
* Experience working with private equity clients, leading and executing due diligence or post-close carve-outs and integrations for deals ranging from $100M to $1B in enterprise value.
* Bachelor's degree required; Master's degree preferred.
* Experience developing and supervising staff, both on engagements and in their professional growth.
* Demonstrated ability to identify and address client needs, including building and maintaining meaningful client relationships.
* High degree of integrity and confidentiality.
* Willingness to travel up to 50%, as needed.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $81,400 - $153,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$81.4k-153.5k yearly Easy Apply 60d+ ago
Peer Support Specialist - William's Consent Decree / Waukegan & Zion Flex / PRN
Lake County Il 4.5
Support associate job in Waukegan, IL
Join and be a part of a winning team at Williams Consent Decree Program that provides support to clients based on their own experiences with serious mental illness to increase skills in the areas of independent living and self-advocacy. You will explain, guide, support, and assist clients with goals of improved stability and self-sufficiency, independent living, self-advocacy, and development of supportive relationships. Co-leads client activities.
Scheduled Hours: As needed
* Monday-Friday (Day Shift)
* Flex your schedule
* Assists in the planning and implementation of activities of the Drop-In Center
* Assists in the development and leading of mental health recovery groups.
* Assists in the development and leading of advocacy training groups.
* Provides supportive peer counseling.
* Assists in implementing independent living skills and leading independent living skills classes and groups.
* Assist with transportation of client(s) to and from home and outings
* Assists in providing community consultation and education, as assigned.
* Assists in the development and facilitation of training to clients and the community.
* Explains LCHD programs to clients and/or family
* Assists family through the intake, referral, and connection with other agencies.
* Provides support and advocacy for families receiving services.
* With a high school diploma, G.E.D. certificate is required.
* Certified Recovery Support Specialist (CRSS) is preferred, but not required.
* Requires one year of direct and personal experience with the mental health system as a primary consumer of services.
* Requires valid driver's license and insurance.
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at **********************************************************
Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.
The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
$35k-45k yearly est. 32d ago
Events Support Specialist - Investment Banking
William Blair 4.9
Support associate job in Chicago, IL
In this role, the Events Marketing Support Specialist will provide support for the Events Marketing Team and investment banking events. This role is focused on managing and coordinating aspects of event preparation and execution activities across our brand marketing team and business unit staff. Utilize established tools and workflows to ensure that all deadline-driven event activities are completed promptly and efficiently. Apply best practices throughout all phases of event preparation and execution to ensure best-in-class, memorable, and productive client experiences. Resolve event preparation and execution issues. Ensure proper review and approvals of all execution phases. Gather feedback and prepare debrief reports on event results.
Responsibilities include but may not be limited to:
Oversee and coordinate William Blair marketing event preparation and execution activities across BMC (Brand Marketing & Communications) teams and business unit staff with guidance from senior event producers. Ensure alignment with established project plans. Work with BMC team members, business unit staff and vendors to arrange on-time, successful delivery of all event materials and components. Utilize WRIKE project management tool to maintain status of deadline driven tasks and activities.
Provide seamless organization and delivery of event details and supporting materials. Execute preparation, set up, day of event and event close out tasks, including site planning, invitation production and distribution, event material preparation and production, vendor coordination, signage, shipping, participant logistics, equipment set up, check in, audio/visual assistance and post event follow up. Acquire appropriate approvals for all event components.
Develop knowledge of events marketing best practices and apply them throughout all phases of event preparation and execution. Ensure all event activities are consistent with William Blair marketing strategies and brand image.
Resolve event preparation and execution issues in a timely manner, ensuring minimal effect to participants. Track issues and escalate as necessary to ensure prompt resolution. Report issues that may risk event success to stakeholders. Recommend solutions and changes to processes to prevent future issues.
Ensure proper review and approvals for all event phases from Senior Manager, Investment Banking Events, and other relevant stakeholders.
Gather and analyze event feedback. Prepare debrief reports of findings for BMC and business unit management.
Ensure all activities are in compliance with applicable rules, regulations, policies and procedures.
Additional responsibilities as requested.
Qualifications:
Bachelor's Degree in Marketing related field required
2 - 5 years of experience in events marketing required
Financial services industry experience preferred
Experience in/working knowledge of investment banking and private wealth businesses preferred
Advanced events marketing skills
Advanced project management and prioritization skills, including use of project management technology tools
Strong written and verbal communication skills
Strong organization and time management skills
Ability to adapt to changing situations and apply critical thinking to solve issues
Ability to build relationships and collaborate cross-functionally
Knowledge of events marketing best practices
Attention to detail and quality
Proficiency in Microsoft Office, Salesforce and Cvent
#LI-CH
#LI-Hybrid
$47k-62k yearly est. Auto-Apply 20d ago
Executive Support Specialist
Alphabroder 4.4
Support associate job in Bolingbrook, IL
JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
The Executive Support Specialist provides comprehensive administrative assistance to multiple C-Level executives, ensuring smooth operations and efficient management of executive responsibilities. The ESS will be responsible for managing designated administrative functions, including greeting/assisting visitors scheduling, planning meetings, processing invoices, handling travel arrangements, expenditure reports, presentations and other projects as needed. The Executive Assistant must be well organized, thorough, have strong attention to detail, possess strong MS office skills, be proactive in handling assigned tasks and projects consistently and to conclusion. All S&S Activewear employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook.
Full-Time, Exempt, (Hybrid Available)
The position will be based in either Dallas, TX or Bolingbrook, IL.
WHAT YOU WILL DO
* Planning, organizing, and coordinating the activities of the multiple executives, and involves an extensive knowledge of each of the executive's responsibilities and routines.
* Answer and direct calls, emails, and messages, and appropriately relay important information promptly and clearly.
* provide seamless coverage by providing diversified, dependable, high quality administrative support to the partners.
* Interact and correspond with all levels within the organization and external customers.
* Work closely and effectively with all executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
* Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, investors, and all other guests of the company in the office or at company events.
* Prepare and revise written documents and correspondence as needed.
* Ensure, daily meeting information, agendas, and supporting material are available for all meetings, including materials for internal and external speaking engagements.
* Coordinate onsite and offsite meetings.
* Coordinate travel arrangements, create itineraries and travel packets.
* Create expense reimbursement forms and track various business expenses.
* Track, manage and prepare activities related to important dates such as company events and celebrations.
* Manage sensitive matters with a high level of confidentiality and discretion.
* Perform other related duties as assigned.
WHAT WE ARE LOOKING FOR
* Bachelor's degree required.
* Minimum of 5 years of related experience as administrative support or executive assistant support.
* Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing desk assignments.
* Superior oral, written, and organizational skills required.
* Thorough, flexible, able to act with limited guidance, and comfortable in a fast-paced environment.
* Experience planning, managing, and executing events and gatherings.
* Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management.
* Ability to multi-task and utilize good time management skills.
* Demonstrates sense of urgency and takes ownership of solving problems.
* Ability to work under pressure with very tight timelines.
* Proficiency in all areas of Microsoft Office and Mac OSX; must be very tech-savvy.
* Able to process confidential information and/or issues using discretion and judgment.
* Must be able to work well with a diverse group of people.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
$27k-43k yearly est. 29d ago
Student Service Support Specialist
Zion-Benton Township High School District 126
Support associate job in Zion, IL
Secretarial/Clerical
Student Services Support Specialist SY 2025-26
Location:
Zion-Benton Twp. High School
Reports To:
Executive Director of Student & Specialized Services
Classification:
Classified / F / Bargaining Unit Member
Term:
12-month / Full-Time
Wage:
Commensurate with Experience and Qualifications for Classification
Responsibilities:
The Student Services Support Specialist is a member of the Student Services Office team. This person is responsible for assisting the administration with completing various pupil personnel correspondence, record keeping, assessment coordination, projects, homeless liaison responsibilities, and assisting with the day-to-day operations of Student Services.
Qualifications:
Bachelor's Degree and Bilingual preferred. Combination of comparable College credits and related experience will be considered.
Excellent communications skills and positive rapport with high school students required.
Application Procedure:
Complete an online application.
NON-DISCRIMINATION STATEMENT
Zion-Benton Township High School District No. 126 is an equal opportunity employer. We strive to recruit and employ the most qualified personnel and provide equal opportunities for advancement, including promotion and training, without regard to race, color, religion, age, sex, disability, national origin, status as a disabled or military veteran, or on any other basis when prohibited by local, state or federal law.
$38k-65k yearly est. 58d ago
Information Technology Services Associate - Part Time
City Colleges of Chicago 4.4
Support associate job in Chicago, IL
INFORMATION TECHNOLOGY SERVICE ASSOCIATE - PART TIME MALCOLM X COLLEGE Malcolm X College is currently seeking a part-time Information Technology Service Associate for the Information Technology Department. The basic function of this position is to support the computer hardware and software used by students, administrators, faculty and staff in a variety of academic settings and to achieve student success.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
ESSENTIAL DUTIES:
* Provides computer hardware and software technical support both in person and remotely to students, administrators, faculty and staff.
* Maintains, installs and tests software applications on computer hardware throughout the college.
* Submits help desk tickets to assist students, administrators, faculty and staff with technology related issues
* Protects physical technology assets in public areas and other settings, through ongoing equipment refresh, planning maintenance, installation, configuration, troubleshooting, and asset inventory management.
* Manages, tracks, and protects equipment that is designated for use by students, administrators, faculty and staff.
* Facilitates use of equipment for various internal and external events.
* Assembles and disassembles equipment on site before and after classes.
* Provides limited training to audio-visual/multi-media equipment users.
* Performs other duties as assigned, including, but not limited to, adherence to after hours, emergency, holiday and/or on-call schedule.
QUALIFICATIONS:
* Associate's degree in Information Technology, Computer Science, Data Processing or related area, or an equivalent combination of education and experience, with a history of progressively increasing responsibility and accomplishments, preferably, in a college or comparable academic setting.
* Minimum of two years of related work experience.
* Knowledge and experience with supporting both Windows and Macintosh platforms.
* Knowledge of all current versions of Microsoft Windows (XP, Windows 7), all current internet browsers (IE, Chrome, Safari) including networking concepts and general technical troubleshooting skills.
* Sound verbal and written communication skills.
* Great team player and self-starter.
Salary Range: $16.97 - $23.87 per hour
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at *****************************************
This position is represented by the Local 1600 union
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!
Malcolm X College has been named as a Most Promising Places to Work in Community Colleges award winner! NISOD joins Diverse: Issues in Higher Education in recognizing Malcolm X College's best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
Additional Information
* Salary Range: Salary: $16.97 - $23.87 per hour
$17-23.9 hourly 60d+ ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Support associate job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
How much does a support associate earn in Chicago, IL?
The average support associate in Chicago, IL earns between $22,000 and $69,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Chicago, IL
$39,000
What are the biggest employers of Support Associates in Chicago, IL?
The biggest employers of Support Associates in Chicago, IL are: