Seasonal Delivery Support Associate (TOWN OF DEERFIELD)
Support associate job in South Deerfield, MA
Seasonal Driver Helper Ensure you read the information regarding this opportunity thoroughly before making an application. As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community. During your shift, youll be in and out of the truck, greeting customers and ensuring packages make it to their destinations.
This seasonal job requires flexibility as work will be assigned in the morning based on operational needs and your availability.
When you are assigned work, you will be provided with a meet point. This is where the driver will pick you up, often in your neighborhood. Helpers do not drive the brown truck.
What youll need:
Lift up to 70 pounds
Saturdays and holiday work required depending on business needs
Enjoy working outside
Stamina this is a workout like no other!
Legal right to work in the U.S.
An eye for detail
Reliable and responsible
No experience necessary
And a pair of sturdy work boots
Additional Benefits:
Excellent weekly pay
Growth opportunities - a seasonal job is a great place to start at UPS*
No experience necessary
Paid weekly *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts may vary between Monday - Saturday, depending on business needs.
The base pay for this position is $21.00/hour
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. xevrcyc UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Support Technician Tier 1
Support associate job in Springfield, MA
As in all Technology Solutions Center positions, the position should provide the best possible positive customer experiences while applying ITIL practices to every interaction supporting all customers and processes. This position takes on a high level of multi-tasking that includes leadership, project work, and task coordination. This position also manages our Apple device management system JAMF.
Responsibilities
Review and coordinate Ticket queue:
- Review the job ticket queue and assign it to a technician that would best fit the request. When needed, provide the technician with the tools and documentation necessary for the ticket request, and be ready to answer any question the technician may have. You may also need to address some requests directly.
- Plan and execute computer deployments according to the manager's approved deployment plan. During deployment, you must understand the end-user computing requirements built accordingly.
- Provide troubleshooting and resolution for peripherals, including but not limited to printers, scanners, and projectors.
Provided Service to the College Community:
- Provided support locally and across all remote campuses or online Springfield College community.
- Troubleshoot faculty, staff, and student devices and provide proper diagnostic. When the organization owns the device, the technician must request the part needed to fix the issue. Students, Faculty, and Staff use support platforms for troubleshooting and training.
- Provide initial support and troubleshooting for classroom and lab technology, including but not limited to projection, doc cams, smart boards, instruction computers, and wireless.
- Help user with password reset.
Project and training the staff:
- Perform tasks within project initiatives and under the direction of the designated project manager.
- Support focus areas as requested by the manager in the interest of better serving customers (i.e., LMS point person).
- Cross-train student workers and team members on tech topics (i.e., new hardware troubleshooting procedure) to improve processes and support. Document common issues and describe them in a non-technical language to understand technical and non-technical users.
Analysis and Implementation Actions:
- Support both Windows and Mac platforms and stay up-to-date on the latest update and features.
- Project or Task requirements collection, including end-user requirements, and working with a project planner to define the specifications.
- Small project or task implementation requires taking an existing project or task plan and implementing it to completion, including necessary documentation.
Coordinate and Support Advance Technical Support:
- Meet with faculty per appointment to review classroom technology usage. Get an understanding of their need and report back to your supervisor.
- Train users on standard technology usage. Provide necessary resources and feedback.
- Monitor and develop group policy and configuration profiles in JAMF for Mac OS and iOS devices, including virus and malware mitigation.
Communications:
- Work collaboratively with all members of IT to establish best practices and ensure complete solutions.
- Communicate with manager regularly and provide status updates as requested.
- Inform manager of significant issues including but not limited to parent phone calls, customer complaints, all outages, customer down-time
- Identify significant complaints and send to manager.
- Follow-through tasks to completion, unless directed otherwise and provide summary as requested by manager.
- Communicate information regularly as needed with student workers and train them on new procedures to ensure student workers are sharing accurate information.
Documentation:
- Identify and request tools to improve job role.
- Document and post procedures for repetitive tasks
- Prepare for and contribute to team meetings and follow through on take-aways.
- Ensure clear understanding of support priority order (ie: Major outages, Classroom outages, student access)
- Contribute to the team positively through brainstorming, secondary support, and feedback at team meetings.
- Ask questions of manager or teammates to improve knowledge-base and address issues.
Research and Professional Development:
* - Each day, we see numerous new scenarios in technology that need to be researched and resolved. This research is for improving support experiences and new troubleshooting techniques. You will document this research and share it with your fellow technicians. In some cases, you will research equipment and test them. Provide a review of the equipment, pointing out the pros, cons, and recommendations. In some cases, this review is sent to the vendor.
Qualifications
* Associate's or vocational/ technical school degree in Computer Science or related field required.
* Bachelor's Degree in Computer Science or related field preferred.
* Minimum of 1-3 years of experience required.
* Intermediate proficiency in Microsoft and google suites.
Knowledge, Skills & Abilities
The technician will need a high level of computer knowledge and troubleshooting skills. They will also need excellent research and writing skills. You will also be required to work on multiple task simultaneously, mean that time management and organization is vital for this position.
QAD / Technical Specialist
Support associate job in Hartford, CT
Full-time Description
Performance Systems Development (PSD) is seeking a QAD/Technical Specialist to conduct quality assurance on RESNET energy-efficiency ratings for residential buildings throughout the Northeast region.
As a(n) QAD/Technical Specialist, you will:
· Conduct quality assurance reviews of energy models, rating files, and supporting documentation for residential buildings.
· Perform field inspections to verify compliance with RESNET and related program requirements.
· Collaborate with HERS Raters, RFIs, and Modelers to resolve discrepancies and provide technical guidance.
· Prepare detailed QA reports and maintain required documentation for RESNET, EPA, and DOE programs.
· Support development of QA policies and procedures while staying current with industry standards and participating in training events.
This position reports to the Sr. Manager of Energy Codes/Provider Services and plays a key role in helping PSD achieve its program goals, meet contract deliverables, and support client and regulatory requirements.
About PSD
Performance Systems Development is a national leader in building science and energy efficiency. Since our founding 25 years ago, we've grown to over 100 employees who are passionate about delivering creative and effective solutions that drive change in how buildings use energy.
We focus on three core areas:
1. High-impact energy efficiency programs that improve building performance.
2. Workforce development and industry training to upskill professionals.
3. Innovative software solutions to manage and analyze energy efficiency data.
Our work advances energy policies, supports contractors, and drives sustainability efforts across the industry.
What You Bring
· Certified RESNET Quality Assurance Designee (QAD)* Or HERS rater with 5-10 years of proven experience.
· Proven experience in conducting quality assurance activities in the residential construction sector.
· Familiarity with residential single-family and multifamily energy efficiency programs.
· Expertise in ENERGY STAR and ZERH programs.
· Strong knowledge of energy modeling software and rating protocols. Ekotrope or REM/Rate, familiarity with both is preferred but not required.
· Excellent communication and interpersonal skills to collaborate effectively with internal and external clients.
· Ability to work independently in a remote setting while maintaining productivity and meeting deadlines.
· Willingness to travel approximately 40% within the northeast region.
Additional Details
Physical Demands: Frequent computer use requires periods of sitting and close audio-visual concentration, along with field-related activities such as driving to multiple locations, moving ladders, carrying and setting up equipment, standing for extended periods, and crawling in attics and crawlspaces.
Work Environment: Office work performed in a collaborative environment with a high degree of independence.
Travel Requirements: Willingness to travel approximately 40% within the northeast region.
Compensation & Benefits
Salary: Competitive, commensurate with education, qualifications, and experience.
Benefits: Health Insurance, 401K savings plan, Life Insurance, Long-Term Disability Insurance, Flexible Spending Accounts, Paid Holidays, Unlimited Sick Leave, and a Paid Benefit Time program.
How to Apply
Interested candidates should apply directly. PSD is not accepting applications from recruiters, 3rd party agencies, or outsourcing firms.
Learn more about us at *********************
Diversity & Inclusion
PSD strives to create a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other status protected by law.
Performance Systems Development is an Equal Opportunity Employer
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Salary Description $66,000-$75,000/year
Physician Support Associate | M-F 8a-4:30p
Support associate job in Putnam, CT
Radiology Partners is seeking a Physician Support Associate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency.
WHO WE ARE AND WHAT WE DO
Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
WHY RADIOLOGY PARTNERS
* Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
* Compensation Reviews, Career Growth Opportunities
* Generous PTO Plans and Paid Holidays
* Proudly Certified as a Great Place to Work for Five Consecutive Years
POSITION DUTIES AND RESPONSIBILITIES
* Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads.
* Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures.
* Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork.
* Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary.
* Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed.
* Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report.
* Schedules and prepares consult reads, and second reads as appropriate.
* Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients.
* Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary.
* Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required.
* Previous experience working directly with physician schedules or facilitating physician flow, preferred.
* Other combinations of education and experience will be considered.
* Must demonstrate knowledge of medical terminology and radiology specialties.
* Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully.
* Must demonstrate a strong customer service orientation and a pleasant, professional manner.
* Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel.
COMPENSATION:
The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
General Support Associate, Operating Room 40 hours per week
Support associate job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time None 1st Shift (Days) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
40 hours per week, Day shift 10a-630p Monday-Friday with on-call weekday, weekend, and holiday responsibility.
Job Summary:
Performs a wide variety of duties within the OR and the Perioperative patient care setting. Activities include cleaning, disinfecting, and sometimes transporting patients, lab samples, beds, and other related materials. Responds to customer requests that are commensurate with the position. Work closely with the OR Team of Clinical professionals to achieve the best patient experience.
Essential Job Functions and Responsibilities:
Performs support duties:
Cleans and disinfects Operating Rooms as assigned according to established procedures.
Empties full soiled linen bags, replaces them with clean bags
Makes unoccupied beds.
Stocks clean patient linen in patient rooms.
Stocks floor with bathroom supplies to established par levels,
Ensures that cleaning chemicals and equipment are appropriately stocked for assigned work areas.
Cleans and disinfects assigned areas
Cleans and disinfects isolation rooms in assigned areas according to established procedures.
Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures.
Cleans and disinfects hospital equipment as assigned, according to established procedures.
Identifies and completes discharge cleaning and bed/stretcher making in assigned areas according to the hospital's discharge procedure. The employee also completes emergency discharge cleaning and bed making as required.
Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums.
Removes trash, hazardous materials and medical waste.
Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures and delivers to holding area for final disposal by a contracted service. .
Cleans hazardous material spills as assigned according to established procedures.
Performs safety related duties:
Detects and reports defective materials, equipment and items which could present an unsafe condition to the appropriate supervisor.
Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE.
Mixes chemicals properly and uses in a manner consistent with manufacturers instructions.
Follows all rules and regulations related to Universal Precautions and other rules of safety.
Lifts and transports equipment and furniture to various areas of the hospital.
Completes prepared forms to report specific tasks accomplished, such as moving equipment.
Demonstrates dependability:
Employee must be able to meet the time and attendance requirements of an organization that is open 24/7.
Employee follows verbal and written directions.
Seeks direction for and maintains responsibility for own development.
Attends mandatory in-service education and maintains standards for competencies annually.
Attends all GSA update training and hazardous material training annually and passes the tests associated with such training.
Day shift 8a-430p Monday -Friday with on-call weekday;weekend, and holiday responsibility.
Qualifications
Educational / Minimum Requirements:
High School Diploma or GED is desired but not necessary.
1+ years of experience performing housekeeping duties in a medical or clinical setting is preferred
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Good interpersonal skills to interact favorably with patients, visitors and co-workers. Ability to work as part of a team.
Physical Requirements:
May be required to lift up to waist level, on occasion in excess of 50 pounds, with free range of body motion so that tasks which require walking, bending, stooping, kneeling, and twisting can be completed. Prolonged periods of standing and walking for three or more hours at a time are required. Visual acuity corrected to normal. Hearing corrected to normal. Has the ability to verbalize so that the average person can comprehend.
Work Environment:
Normal patient care environment. Employee is exposed to indoor and some outdoor temperatures, patient fluids and waste, wetness, dirt, odors and chemicals. The employee also needs to be able to move equipment throughout the hospital. Rapid pace and variable environment.
Cognitive Requirements:
Has the ability to read and comprehend a manufacturer's label. Has the ability to read, comprehend and execute written instructions in English. Has the ability to understand and execute oral instructions.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Bristol Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Bristol Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other non-merit factor. Bristol Health will not tolerate discrimination or harassment based on any of these characteristics.
Support and Stabilization Services - Youth Support Specialist
Support associate job in Worcester, MA
Salary USD $28.10/Hr. Description and Responsibilities Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being.
The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals.
Other Key Responsibilities:
* Assist individuals in identifying individual strengths and interests.
* Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines
* Transport individuals in a safe manner in matters related to service delivery
* Assist in providing continuity of service delivery to youth as needed
Qualifications
* Bachelor's degree in social services or related field required or five years of experience working with youth and families required.
* Valid driver's license, acceptable driving history and reliable transportation, required.
* Bilingual candidates and those with lived experience highly preferred.
* Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
* Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
* Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
* We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
* Medical, Dental and Vision Insurance with Prescription Plan
* 403b Retirement Plan with Employer Match
* Life Insurance (100% Employer-Paid)
* Eligible employer for the Public Student Loan Forgiveness Program
* And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Responsibilities 2025-10207
Auto-ApplySales & Service Support Specialist (Csr Backup)
Support associate job in Broad Brook, CT
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
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Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
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Core Competencies
Team-oriented with a “jump in where needed” mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
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Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
Client Support Associate
Support associate job in Leominster, MA
Responsive recruiter Replies within 24 hours Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplySoftware Support Analyst
Support associate job in Meriden, CT
Your role What you'll be doing What We Need Corpay is currently looking to hire a Software Support Analyst on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the Head of Product Support and regularly collaborate with other teams within the division.
How We Work
As a Software Support Analyst you will be expected to work from our Meriden office. Corpay will set you up for success by providing:
* Assigned workspace in the designated office
* Company-issued equipment
* Formal, hands-on training
Role Responsibilities
* Providing support and resolution for both 1st and 2nd line queries, this will include the escalation and management of software incidents to the product team and software developers.
* Providing detailed advice and guidance to customers on product best practises, queries and operational challenges that users may have in the use of the 1link services.
* Managing software incidents and tickets, including replicating and documenting the incidents.
* Providing support to new releases of software, through the testing of both new products and updates to the existing products
* Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements.
* Supporting the product specialists on day to day duties, including data management and issue management.
* Providing virtual and occasional onsite user training and support for both new and existing customers.
Qualifications & Skills
* Previous experience in supporting software solutions (1st or 2nd line queries).
* Any exposure to tools such as JIRA/Slack/SQL studio/Team Foundation Server would be advantageous, but not essential.
* Previous experience of system integrations via XML (SOAP) web-services, API's (JSON) or FTP processes, would also be advantageous.
* Managing well under pressure.
* Detail orientated.
* Enjoy the build and support processes for software.
* Assertive, team player and multi-tasking ability.
Benefits & Perks
* 4 X Life insurance
* Pension scheme - 5% employer contribution
* Private Healthcare
* 25 days Holiday (plus Holiday Buy/Sell)
* Access to LinkedIn learning
* Free rewards and discounts via Gratitudes
* Career Progression
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-WK1
#LI-Onsite
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Systems Support Specialist
Support associate job in Hartford, CT
The Technology Group, LLC (**************************** a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets. Our clients have a mission critical need for technology.
Our specialist manage their own schedule giving them flexibility to have work-life balance. Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below.
Job Description
Key Responsibilities
Demonstrates ownership and responsibility for timely completion of all work assignments.
Demonstrates strong desktop and user support.
Makes progress toward certifications.
Proactively manages maintenance visits.
Communicates all tasks and information quickly and efficiently with the primary engineer.
Works independently and shows initiative.
Projects confidence to clients.
Stays current on technology.
Qualifications
Education and Experience
Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred
The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy.
Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC: [Click Here to Email Your Resumé]
Additional Information
Travel is limited mostly to Connecticut.
The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage. Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match. Plus, our company offers a very generous Paid Time-Off policy. Employees start off with 3 weeks annually!
Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan. You will have exposure to state-of the-art technology. We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment. Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.
Client Support Associate
Support associate job in Springfield, MA
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyDGCE Clerical Support (Part-time, Non-Benefited) 1 Position - Worcester State University
Support associate job in Worcester, MA
WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .
Job Description:
TITLE: Clerical Support
DEPARTMENT : DGCE
SUPERVISOR : Associate Dean of Online, Graduate and Continuing Education
SCHEDULE: 15-18 hours a week, fully in-person (primarily 11:00am - 2:00pm, but schedule may be negotiable)
General Statement of Duties: This position supports the DGCE front desk in serving students, faculty, parents and staff at the University. It involves in-person and phone customer service as well as the registration of students into courses and providing information about our program and division. This position will also provide support for dual enrollment/ early college programs including registration, roster management and other duties as assigned.
Responsibilities:
Provides general office assistance for the Division of Graduate and Continuing Education which may include, but not be limited to: answering phone calls, composing emails/correspondence, registering students into classes, assisting faculty with contracts, ordering materials/supplies, maintaining databases, and managing inquiries. Provides outstanding customer service to current and prospective students and faculty. Assists with planning and coordinating ceremonies and events. Monitors DGCE general email. Performs other duties as assigned by the Associate Dean of Online, Graduate and Continuing Education Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. Performs other duties as assigned.
Requirements:
Required Qualifications:
At least 2-3 years of full-time or equivalent part-time administrative experience
Detail-oriented and organized with attention to accuracy
Strong communication skills, both oral and written
Ability to work effectively with a wide variety of individuals and groups
Proficient in Microsoft Word and Excel
Ability to perform duties above with or without reasonable accommodation
Ability to work independently and as a member of a team
Preferred Qualifications:
Previous work experience in higher education strongly preferred
Experience with higher education student information systems
Experience with Google Workspace products, including Gmail and Google Drive
Additional Information:
Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
This is a part-time, non-benefited, hourly position.
Hourly rate: $20/ hour
Application Instructions:
Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.
Temporary Support Associate
Support associate job in Farmington, CT
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!
Among other things, individuals in this role will:
* Engage customers using the Coach Experience Service expectation and selling behaviors
* Interact genuinely and naturally with the customer
* Maintain accuracy when operating POS and adhere to Coach cash handling policy
* Ensure accurate email/name and data capture where permitted by law
* Ensure proper phone etiquette is upheld when answering store calls
* Drive conversion through client engagement and omni selling techniques
* Support back of house tasks as needed.
* Represent Coach brand appropriately
* Basic computer skills*
* Ability to execute at a fast pace
* Attention to detail and accuracy
* Able to climb, bend and kneel
* Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
* Must be available to work October 15 through January 1
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.00 TO $17.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123327
Individual Support
Support associate job in Worcester, MA
Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
The ISCH staff will provide Individual Support to Massachusetts Waiver Contracted Individuals - regular or intermittent services designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills, to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community.
Responsibilities:
The ISCH Worker accepts responsibility for his/her own actions and:
To empower individuals to make an informed contribution to any decision about their education, health and care provision to enable them to achieve better outcomes
To assist in the development of information concerning care plans.
To work with and encourage partnership working between individuals and the community.
To work closely with the Interdisciplinary team involved in an individual's care.
To provide resources to assist the individual in maintaining safety and independent in the community.
To assist with training and supervision of caregivers and PCAs.
To undertake home visits and document activity.
To carry out clerical and administrative duties in accordance with the requirements of the service
Provides necessary information on their own health status and experience.
Accepts only assignments for which qualified.
Attends agency orientation, in-service education programs and staff meetings as required.
Practices safety and competency within the job description.
Communicates with the agency about problems and concerns.
Complies with State/Federal regulatory acts and agency policies.
Communicates with office staff regarding all scheduling of services to clients.
Completes required documentation accurately and on a timely basis.
Respects and maintains client confidentiality at all times.
Reports concerns of client abuse or neglect.
Refrains from discussing personal problems, concerns, or opinions with client, or client representatives.
Establishes and maintains a therapeutic relationship with client.
Maintain access to an email account in order to receive client updates, schedule changes, company updates and highlights.
Maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
To work within the aims and objectives of the goals set in the individual service plan
To be familiar and work within the policies and procedures of the service
To undertake further training appropriate to the role and responsibilities as required
To work flexibly to meet the occasional requirements to work outside normal hours
Maintain confidentiality of sensitive information
Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met.
Attend all relevant supervision and meetings
To undertake other duties commensurate with this post
Qualifications:
Minimum of a BA in a Human Service-related field preferred.
Have an ability to research and identify other sources of information, advice, guidance and support
Have good IT skills, including managing websites and knowledge of all forms of social/media communications
Have good listening and communication skill
Be able to produce statistics and written reports as required
Be able to travel around the borough independently, preferably by car
Be flexible around working hours and be prepared to work some evenings or weekends as reasonably required by this role
Be impartial and non-judgmental
Have knowledge of the community support system in the Greater Boston area.
Committed to the rights of seniors and disabled people to live dignified lives.
Is flexible, sensitive to the needs of others, reliable, and able to cope with emergencies.
Prior home care experience helpful.
Benefits:
Paid time off
401(k) matching
Flexible schedule
Daily Pay Options
Employee discounts
Sign on/Referral Bonus
Professional development assistance
Medical Preventative Insurance (30+hrs average)
AFLAC Insurance
Mileage/travel time reimbursement between clients.
Please submit Resume for Consideration!
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
Auto-ApplySystem Support Specialist I
Support associate job in Cromwell, CT
The Systems Support Specialist I provides first-level technical support to staff across the agency's programs and administrative sites. This position assists in resolving hardware, software, and network issues, and supports end users with the use of computers, mobile devices, applications, and other information systems. The role ensures that technology resources function reliably, securely, and in alignment with organizational policies and industry standards. The Specialist works collaboratively within the IT team to maintain an efficient and secure technology environment that supports the agency's mission of serving individuals with autism and intellectual/developmental disabilities.
WORK SCHEDULE:
Adelbrook is a 24/7 operating Agency. Schedules are flexible, may include early mornings, evenings, overnights, weekdays, weekends, holidays, mandated overtime, mandated holds, and on call responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide technical assistance.
• Diagnose and resolve issues with computer hardware, software, printers, and peripherals in a timely and professional manner.
• Configure and maintain desktops, laptops, tablets, and mobile devices for staff use.
• Installs, configures, and maintains Active Directory infrastructure.
• Install, update, and troubleshoot software applications and operating systems.
• Ensure appropriate licensing and compliance for all software installations.
• Assist in maintaining secure network connections and VPN access for remote users.
• Perform regular maintenance, updates, and patches on systems and equipment.
• Assist with user account management, permissions, and security settings within Active Directory or equivalent systems.
• Support setup and configuration of network printers, file shares, and access controls.
• Maintain inventory of technology assets, ensuring accurate tracking and documentation.
• Assist with IT documentation, including system configurations, maintenance records, and support requests.
• Secure all portable and networked devices in accordance with agency IT policies and applicable regulations
• Support and collaborate with the Systems Administrator on network tasks and infrastructure maintenance.
• Provide basic training and guidance to staff on the use of hardware, software, and collaboration tools
• Promote best practices for cybersecurity, data protection, and appropriate technology use.
• Secure all portable devices and systems with current encryption software that meet or exceed HIPAA compliant regulations.
• Maintain required agency certifications
• Communicate technical concepts to non-technical staff clearly and effectively.
• Maintain confidentiality and comply with all IT security protocols and agency policies.
• Perform all levels of hardware repairs, maintenance, technical assistance, and support a wide range of PC-Based computers.
• Stay informed of new technologies, tools, and practices relevant to the agency's IT needs.
• Participate in ongoing training and professional development as directed.
• Perform other related duties as assigned.
SKILLS, KNOWLEDGE, AND ABILITIES:
SKILLS:
• Strong troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• Time management and organizational skills.
• Ability to manage multiple priorities and respond to urgent requests promptly.
KNOWLEDGE:
• Operating systems (Windows, mac OS, Chrome OS).
• Common productivity software (Microsoft 365, Google Workspace).
• Network and hardware fundamentals (routers, switches, printers, cabling).
• Information security principles and data protection practices.
• Help desk ticketing and asset management systems.
ABILITIES:
• Work independently and collaboratively as part of a team.
• Explain technical issues to users with varying levels of technical ability.
• Maintain professionalism and patience in high-pressure situations.
• Adhere to confidentiality, security, and compliance standards.
• Learn and adapt quickly to new systems and technologies.
• Uphold the organization's mission and values in all interactions.
EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS:
• Associate's degree in information technology, Computer Science, or related field required; or an equivalent combination of education and experience.
• 3- 5 years of experience providing technical support in a networked environment.
• Experience in a nonprofit, healthcare, or human services organization preferred.
• Knowledge of Microsoft Windows environments, Office 365, and common business applications.
• Familiarity with Apple products, mobile device management (MDM), and basic networking concepts desirable.
• Professional certifications (A+, Network+, Microsoft, or similar) are preferred but not required.
• Valid driver's license and reliable transportation to travel between program locations as needed.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
• Work is performed in an administrative building or program office environment
• Must be able to lift up to 50 pounds as needed (e.g., supplies, office materials)
• Must be able to remain in a stationary position or move about for extended periods of time
• May occasionally be exposed to behaviors that require calm intervention or redirection
• Exposure to behaviors that may require intervention or safety procedures.
• Perform all requirements of physical management techniques (PMT).
Equal Employment Opportunity Statement
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed
to creating an inclusive environment for all employees. We prohibit discrimination and
harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic
information, veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
A job description is not meant to be all inclusive of every task and/or responsibility
Direct Support Personnel - No experience required
Support associate job in Pittsfield, MA
The Direct Support Personnel I assists individuals withintellectual disabilities or mental health challenges with growth anddevelopment of interpersonal skills and activities of daily living in the home,community or residential setting. The Direct Support Personnel I works directlywith the resident and provides supports for activities of daily living andadaptive skills. The Direct Support Personnel I should follow the guidance ofthe resident/ patients Individual Service Plan.
Minimum Requirements:
+ High School diploma or its equivalent
+ Complies with all relevant professional standards ofpractice
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health Certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
+ Demonstrates ability to prioritize tasks
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Home Visiting Support Specialist - Spanish/English
Support associate job in Millbury, MA
Job DescriptionSalary: $23.00 - $25.00
CLARENDON EARLY EDUCATION SERVICES, INC.
FAMILY CHILD CARE HOME VISITING SUPPORT SPECIALIST
BI-LINGUAL (SPANISH/ENGLISH)
Clarendon is seeking a dependable, motivated individual with exceptional people skills to conduct support visits to a diverse group of Family Child Care Educators. The Home Visiting Support Specialist will conduct home visits to licensed Family Child Care Educators. She/he will provide support in the areas of family childcare business administration, professional development & continuous quality improvement, Department of Early Education and Care (DEEC) regulatory and policy compliance, health and safety of young children, and program accountability.
Job Duties:
Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators
Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources
Provide technical assistance with Family Child Care policy and regulations, curriculum and childrens assessments and progress reporting
Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings
Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required)
Represent the agency in community outreach activities to build connections that benefit families
All other duties as assigned
Qualifications:
Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II. Candidates with a degree in Early Childhood Education/Human Services or related field will be strongly considered
Fluent bi-lingual Spanish/English oral and written skills
Strong organizational and communication skills
Ability to work individually and as a team-player
Strong interpersonal skills and experience working with a culturally diverse clientele a plus
Knowledge and application of MA Department of Early Education and Care Family Child Care regulations a plus
Computer proficiency in Microsoft Office, Zoom and Teams
Must have a valid drivers license and a reliable vehicle
Benefits include:
16 paid holidays
8 sick/personal days
2 weeks of Earned time-off
Health, dental and 401K benefits
Salary is commensurate with experience and qualifications
General Support Associate - Operating Room/FT/ 40 hours/evenings
Support associate job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School AnyDescription
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Performs a wide variety of duties within the OR and the Perioperative patient care setting. Activities include cleaning, disinfecting, and sometimes transporting of patients, lab samples, beds and other related material. Responds to customer requests that commensurate with the position.
Hours: M - F 3pm - 12 am with rotating on call and holidays
Essential Job Functions and Responsibilities:
Performs support duties:
Cleans and disinfects Operating Rooms as assigned according to established procedures.
Empties full soiled linen bags, replaces them with clean bags
Makes unoccupied beds.
Stocks clean patient linen in patient rooms.
Stocks floor with bathroom supplies to established par levels,
Ensures that cleaning chemicals and equipment are appropriately stocked for assigned work areas.
Cleans and disinfects assigned areas
Cleans and disinfects isolation rooms in assigned areas according to established procedures.
Cleans and disinfects offices, exam rooms, public and private lavatories, lounges, utility rooms and other assigned areas such as halls, stairways, elevators, floors, furniture, windows and doors according to established procedures.
Cleans and disinfects hospital equipment as assigned, according to established procedures.
Identifies and completes discharge cleaning and bed/stretcher making in assigned areas according to the hospital's discharge procedure. The employee also completes emergency discharge cleaning and bed making as required.
Operates or uses various types of equipment according to established procedure in the completion of floor care and cleaning projects. Equipment includes mops, & vacuums.
Removes trash, hazardous materials and medical waste.
Empties trash, replaces liner and disinfects waste receptacles including medical waste in assigned areas according to established procedures and delivers to holding area for final disposal by a contracted service. .
Cleans hazardous material spills as assigned according to established procedures.
Performs safety related duties:
Detects and reports defective materials, equipment and items which could present an unsafe condition to the appropriate supervisor.
Follows all rules and regulations related to the handling of medical and hazardous waste, including the wearing of proper PPE.
Mixes chemicals properly and uses in a manner consistent with manufacturers instructions.
Follows all rules and regulations related to Universal Precautions and other rules of safety.
Lifts and transports equipment and furniture to various areas of the hospital.
Sets up and breaks down furniture from various meetings and delivers and removes various items needed for the meeting such as televisions, VCRs, projectors, easels.
Completes prepared forms to report specific tasks accomplished, such as moving equipment.
Demonstrates dependability:
Employee maintains proper levels of attendance and punctuality.
Employee follows verbal and written directions.
Seeks direction for and maintains responsibility for own development.
Attends mandatory in-service education and maintains standards for competencies annually.
Attends all GSA update training and hazardous material training annually and passes the tests associated with such training.
Day shift 10a-630p Monday -Friday with on-call weekday;weekend, and holiday responsibility.
Qualifications
Educational / Minimum Requirements:
High School Diploma or GED is desired but not necessary.
1+ years of experience performing housekeeping duties in a medical or clinical setting is preferred
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Good interpersonal skills to interact favorably with patients, visitors and co-workers. Ability to work as part of a team.
Physical Requirements:
May be required to lift up to waist level, on occasion in excess of 50 pounds, with free range of body motion so that tasks which require walking, bending, stooping, kneeling, and twisting can be completed. Prolonged periods of standing and walking for three or more hours at a time are required. Visual acuity corrected to normal. Hearing corrected to normal. Has the ability to verbalize so that the average person can comprehend.
Work Environment:
Normal patient care environment. Employee is exposed to indoor and some outdoor temperatures, patient fluids and waste, wetness, dirt, odors and chemicals. The employee also needs to be able to move equipment throughout the hospital. Rapid pace and variable environment.
Cognitive Requirements:
Has the ability to read and comprehend a manufacturer's label. Has the ability to read, comprehend and execute written instructions in English. Has the ability to understand and execute oral instructions.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Bristol Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Bristol Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other non-merit factor. Bristol Health will not tolerate discrimination or harassment based on any of these characteristics.
SALES & SERVICE SUPPORT SPECIALIST (CSR BACKUP)
Support associate job in Broad Brook, CT
Job DescriptionSalary: competitive
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
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Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
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Core Competencies
Team-oriented with a jump in where needed mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
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Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
Support and Stabilization Services - Youth Support Specialist
Support associate job in Worcester, MA
Salary USD $25.00/Hr. Description and Responsibilities
Open Sky's Support & Stabilization Services provide an array of services to support youth up to the age of 22 years and families that may be experiencing emotional and/or behavioral challenges. Services provided include groups, therapeutic services to help children remain in their home, preparation support for children reunifying with family, permanency support, skill building, increasing social connections, and providing families with community resources to meet basic needs. The goal of the program is to provide families with access to services that are tailored to their individualized strengths and needs which gives youth the greatest chance for safety, permanency, and well-being.
The Youth Support Specialist will be responsible for helping individuals develop the skills needed for self-management, including crisis and prevention planning, social skill enhancement, daily living skill education, stress management, education about mental illness and symptoms and self-reinforcement and contingency management while monitoring their progress toward achieving identified goals.
Other Key Responsibilities:
Assist individuals in identifying individual strengths and interests.
Maintain files, documentation and meet deadlines for S&S Services and Rehab Option and all other licensing guidelines
Transport individuals in a safe manner in matters related to service delivery
Assist in providing continuity of service delivery to youth as needed
Qualifications
Bachelor's degree in social services or related field required or five years of experience working with youth and families required.
Valid driver's license, acceptable driving history and reliable transportation, required.
Bilingual candidates and those with lived experience highly preferred.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
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