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  • Technical Specialist Donor Driver

    Versiti 4.3company rating

    Support associate job in Dayton, OH

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Subject matter expert in collecting blood products, including phlebotomy, and compliance. Consistently strives to enhance existing services and influence resulting action plans. Organizes processes around the customer taking account of difficult and sensitive issues to meet their needs. Manages customer service expectations and monitors customer service delivery by others. Works in partnership with colleagues and other departments to achieve common goals. Fosters a collaborative, teamworking spirit. Responsible for training or mentoring team members and may serve as interim Team Lead. Objectively reviews difficult work problems, obtaining cooperation or approval. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Follows all DOT guidelines when operating full-size commercial van/cargo, and safely transports staff, supplies, and equipment. Travels to other local collections sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Treats donors with customer service excellence and adds value to the donation experience through professional relationship building. Ensures customer issues with a potential negative impact are resolved and the leader is informed. Performs Team Lead duties as needed. Influences future blood drives with consistent conversion rates, rebooking, sponsor leadership and service recovery. Trains team members in all aspects of the role. Prepares collection site and performs set up (including technology systems and quality control), troubleshoots and adjusts accordingly; prepares and plans for future site visits. Performs donor screening (collects donor histories), mini-physical, and phlebotomy, including automation (Alyx and / or Trima). Prepares and packs units for transport. Subject matter expert, providing coaching to team and oversight of collections to minimize collection loss due to errors and incidents. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. Provides post-reaction care including assessing reactions for recovery, escorting donors and coordinating care with host organization (e.g. high school nurse, drive coordinator). Rebooks donors for future donation appointments and facilitates rebooking process. Transports or carpools staff. May transport supplies and equipment. With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time. May participate in mobile drive set-up. Creates a safe environment for donors and fellow staff members and maintains safety awareness of team. Recruits and converts donors for automation. Operates, troubleshoots, and performs routine maintenance on equipment. Maintains product integrity and ensures proper identification of all donors. Maintains organization of departmental records, as needed. May participate in validation of new processes or new equipment. Reviews daily work for accuracy and recognizes and investigates the reason for potential discrepancies and unexpected results, resolving where appropriate. Reviews quality results and escalates issues and concerns. Performs root cause analysis, review, and reporting with leadership. Proactively seeks continued professional development. Other duties, as assigned. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 4-6 years 3 or more years phlebotomy experience preferred a combination of a health care degree, certification required 4-6 years 3 or more years relevant experience. required 4-6 years Typically requires a minimum of 4 years of job-related experience. required Knowledge, Skills and Abilities Valid drivers' license with prior driving experience. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must be proficient in both apheresis skills (Alyx AND Trima), precepting, and filling in for a Team Lead required Must have basic mathematical aptitude. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. required Has a strong attention to detail. required Must have good communication skills, including the ability to provide feedback to peers. required Possesses legible hand writing. required Able to perform Team Lead responsibilities as assigned. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, HemaTerra, etc. required Broad or specialized knowledge of methods, techniques, and processes. This knowledge is typically acquired through specialized training or broad practical work experience required Licenses and Certifications valid drivers' license required Tools and Technology Personal Computer (desk top, lap top, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Vehicle navigation system. required Screening equipment including: ◦ Lancet ◦ Sphygmomanometer (BP cuff) ◦ Temperature probe ◦ Hemoglobin analyzer required Phlebotomy collection equipment including: ◦ Blood mixer ◦ Trima ◦ Alyx required Not ready to apply? Connect with us for general consideration.
    $73k-111k yearly est. Auto-Apply 41d ago
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  • PT Support Associate - Seasonal F&F

    Tory Burch 4.9company rating

    Support associate job in Cincinnati, OH

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 17.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Operations Support

    Maersk 4.7company rating

    Support associate job in Erlanger, KY

    **Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. *****We are seeking a Operations Agent for our Erlanger facility***** *****Direct Hire - Full Benefits***** **Shift: 10 AM - 7 PM Monday - Friday** **JOB SUMMARY:** The Operations Support role is responsible for answering incoming calls/emails and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments. **Essential Functions:** + Answer incoming calls and provide excellent customer service to all callers + Monitor and respond to customer inquiries received through email + Make outgoing calls to follow-up on shipment status, resolve issues and update customers + Track, trace, enter and update shipments + Data Entry + Assist and support Maersk stations and cartage agents + Master outside customer applications + Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention + Route and dispatch deliveries, understand the area, and communicate with customers on pending deliveries + Perform some warehouse responsibilities and other duties as assigned **Skills/Competencies:** + Excellent oral and written communication and problem-solving skills + Technological aptitude using the internet and on-line tools + Ability to multitask + Excellent organizational skills with emphasis on detail + Dispatching experience + Basic warehouse + Forklift experience a plus **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay Range:** $21-$23 per hour _*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws._ \#INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Erlanger USA, Kentucky, Erlanger, 41018 Full time Afternoon Shift (United States of America) Created: 2025-12-15 Contract type: Regular Job Flexibility: Site Based Ref.R168734
    $21-23 hourly 28d ago
  • Rehire Client Support Associate

    DRF 3.8company rating

    Support associate job in Cincinnati, OH

    Replies within 24 hours Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Information Systems Support Specialist (4553-07)

    Hamilton County (Oh 2.9company rating

    Support associate job in Cincinnati, OH

    Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 34d ago
  • Collection Support Clerk

    Zwicker & Associates 4.2company rating

    Support associate job in Hebron, KY

    The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients' interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States. Zwicker & Associates is seeking a Collections Support Clerk. Collections Support is responsible for performing administrative duties on a daily basis. The base hourly rate for this position is $17.00 - $18.00 per hour. Responsibilities include: Administrative duties supporting our front-line collectors Locating, researching and properly documenting consumer's assets in such a way to prepare consumers account for post judgment remedies (maintaining confidentiality at all times) Adhering to all Firm policies and client guidelines / work standards All other duties as assigned Requirements Call center experience a plus Excellent administrative and phone skills Basic computer skills Above average interpersonal, oral, and written communication skills Ability to work in a fast-paced environment Skip tracing through LexisNexis Accurint (not "accurant") involves using a platform that combines vast public and commercial databases with sophisticated linking technology to find individuals and businesses for collections, real estate, and legal professionals. Physical Qualifications: Be able to lift five pounds or greater Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match. No Phone Calls, No agencies, EOE, drug free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.
    $17-18 hourly 60d+ ago
  • Service and Repair Support Specialist II (SRSS)

    6120-Janssen Scientific Affairs Legal Entity

    Support associate job in Cincinnati, OH

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations: Cincinnati, Ohio, United States of America Job Description: Johnson & Johnson is recruiting for a Service and Repair Support Specialist II (SRSS) to join our MedTech Surgery business located at our Cincinnati, OH site. #Li-Hybrid About Surgery Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting! Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech OVERVIEW: The Service and Repair Support Specialist II (SRSS) is responsible for responding to inquiries from internal collaborative partners and resolving questions/requests regarding capital equipment and/or Service & Repair Database. The SRSS II is also accountable for maintaining a high level of satisfaction among internal collaborative partners through timely and accurate responses. Responsibilities include ensuring all assets in the service database are accurate, recertifying OUS centers, and disseminating information to centers as necessary. As a member of the SRSS team, the SRSS II will have primary responsibilities but will also provide coverage for other team members when required, including activities related to billing, contracts, agreements, annual reviews, asset management, reporting, team metrics, revising procedures in the appropriate PLM system, audits, and other duties described below. The SRSS II will engage with various partners, including but not limited to Customer Service, Customer Quality, Sales, Marketing, R&D, Global Supply Chain organizations as well as Affiliate businesses on processes and procedures to ensure alignment in meeting the needs of the organization and the customer. DUTIES & RESPONSIBILITIES: Under general direction and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position: Completes daily tasks within Medical Device Service and Repair (MDS&R) database. Documents and follows up on customer repairs regarding billing, shipping delays and products. Distributes customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing. Generates routine correspondence to secure additional customer (internal and external) information or resolve customer/service center inquiries. My organize meetings between staff and other stakeholder to address and/or resolve Service and Repair issues or concerns. Distributes customer surveys, compiles results and summarizes customer feedback data. Works with Service & Repair Support technicians when necessary to locate missing, or blindshipments; when applicable. If necessary, works with Buyer Planner on orders for replacement parts and/or for correcting errors such as shipment of wrong item or shortages as directed. May contact global service centers to advise them of shipment delays and/or collect information necessary to process orders. Responsible for advancing and communicating business-related issues or opportunities to management Responsible for ensuring personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures Other responsibilities may be assigned and not all responsibilities listed may be assigned EXPERIENCE AND EDUCATION Minimum of a BA required with advanced degree or equivalent in applicable field preferred Experience working in a regulated environment, highly preferred 5+ years performing cross-functional or multi-disciplinary assignments, preferred 2+ years of experience providing service for medical devices is preferred Experience working on a Global scope is preferred Experience in warehousing, distribution, operations, manufacturing, supply chain, or logistics is preferred. Experience within a Customer Service function is preferred Knowledge of GMP (Good Manufacturing Practices) / ISO (International Organization for Standardization) are preferred Knowledge of EHS (Environmental Health and Safety) regulations preferred Systems applications knowledge preferred Quality experience preferred KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS Problem analysis & resolution skills Strong Technical and project leadership skills Demonstrated initiative, creativity, and assertiveness Ability to use influence and motivational techniques to lead process improvements with multi-functional teams Ability to communicate effectively to different organizational levels Conflict management skills Strong coaching, mentoring, and people development skills Ability to work independently, with only occasional guidance The ability to work effectively in a team environment The ability to make effective management level presentations, and write formal reports dealing with departmental metrics Benefits Summary: Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below! ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Accelerating, Analytical Reasoning, Applications Support, Business Behavior, Communication, Customer Centricity, Customer Experience Management, Customer Retentions, Customer Service, Customer-Support, Customer Support Operations, Customer Support Trends, Data Analysis, Execution Focus, Issue Escalation, Product Knowledge, Service Request Management, Technical Support The anticipated base pay range for this position is : $65,000.00 - $104,650.00 Additional Description for Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
    $28k-49k yearly est. Auto-Apply 1d ago
  • Community Support Associate

    Cultivate Behavioral Management Corp

    Support associate job in Fort Mitchell, KY

    A Community Support Associate (CSA) provides assigned Medicaid eligible clients the services necessary to allow them to live with maximum independence in the community. The CSA provides intervention in the form of skills training, cueing, or supervision in the client's treatment plan; medication adherence and recognizing symptoms and side effects; non-clinical but therapeutic behavioral intervention, support, and skills training; assistance in accessing and utilizing community resources; emotional regulation skills; and developing and enhancing interpersonal skills. Duties and Responsibilities * Completes documentation accurately, within the Medicaid mandated time frames including treatment plans, progress notes, discharge summaries, and intake paperwork. * Provides intervention services to identified participants and consults with the treatment team to identify the needs and level of support for the client. * Attends bi-weekly supervision with clinical director; utilizing case review feedback and following through with instruction/directive provided. * Always maintains confidentiality of client information, including during community-based activities in which services are provided. * Follows all safety guidelines with clients, including reporting abuse policies. * Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, in order to provide quality and consistent patient care * Adhere to Cultivate Behavioral Management Corp policies and procedures * Perform other duties as assigned Qualifications * Must be at least 18 years of age or older * High school diploma, GED, or qualifying documentation from a comparable educational entity * One (1) year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder * Successfully complete within six (6) months of hire the department-led or approved training program described in Kentucky State Regulations 908 KAR 2:250. CSA * Complete six (6) hours of training or education related to the specification of: 1. Principles of recovery and resilience, 2. Principles of psychiatric rehabilitation, 3. Effective listening and communication skills, 4. Diagnosis and medication management of mental health disorders or co-occurring disorders, and 5. Crisis coping skills. Knowledge, Skills and Abilities: Competitive Pay: $15-$17 (based on experience) * Excellent interpersonal skills * Sophisticated communication skills, both verbal and written, including being an active listener * Ability to work independently, as well as being an active and productive participant of the team * Ability to form and maintain relationships and to model and encourage positive collaborative behaviors with internal and external stakeholders * Ability to maintain a passion for advancing the therapy field, and inspire others to seek continuous improvement in the delivery of services * Ability to maintain a positive and compassionate attitude * Process and deadline driven, detail-oriented, with excellent organizational and time management skills * Ability to deliver timely results while managing multiple projects with competing priorities * Ability to remain current on professional updates, new treatments, protocols, and licensure requirements within the field * Highly motivated and energetic during work hours * Experience and competency with the Microsoft Office Suite including Word, Excel, PowerPoint, Outlook eMail and Calendar * Excellent communication skills both written and verbal * Independently seeks professional development
    $15-17 hourly 60d+ ago
  • Peer Recovery Supporter (Part-Time)

    Greater Cincinnati Behavioral Health Services 3.6company rating

    Support associate job in Cincinnati, OH

    GCBHS has an immediate part-time opening for a certified Peer Recovery Supporter . This position provides engagement, recovery support services, education, resources and guidance to individuals who are currently experiencing issues with addictions and substance use disorder in Cincinnati, Ohio. Join our mission to help individuals with behavioral health disorders live healthy and productive lives. Why Work at GCBHS? GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families Top Workplace every year since 2010 Paid Time Off and Sick Time Flexible work schedules Comprehensive health insurance 403(b) Retirement with Match Position Responsibilities: Participates in face-to-face outreach efforts to individuals struggling with substance use, including those experiencing homelessness in Hamilton County (includes making contact with individuals on the streets, in parks, soup kitchens, shelters, health care facilities etc). Works closely with community partners to help coordinate services for clients, especially services applicable to individuals experiencing homelessness. Assesses individuals for substance use disorders and associated basic needs. Assists clients in accessing community resources i.e.: housing, treatment services, applicable benefits, job placement, etc. as determined by client assessment. Provides resource, treatment & sober support information to individuals interested in recovery. Provides recovery education and support to persons with substance use disorder. In collaboration with community partners, connects and engages with individuals who have had recent contact with the emergency response system related to overdose and substance abuse issues. Assists with implementation of individual client recovery plans. Position Requirements: High school graduate or GED. Ohio Peer Recovery Supporter Certification required or ability to obtain within 90 days. Lived experience of substance use disorder and active in maintaining recovery for a minimum of twelve months. Knowledge of substance use disorder system, mental health system, and healthcare strongly desired. Individual must have demonstrated ability to respectfully motivate other consumers to act on their own behalf and to participate in activities. Drug test required prior to start. Position requires regular driving of the employee's personal vehicle. Valid driver's license, vehicle, and insurable driving record required. We have been named a Top Workplace in Greater Cincinnati and Northern Kentucky for 10 years in a row!Please visit our website ************* to learn more about GCBHS. #LifeChanging
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Support Associate - Front Office (Urology)

    Dayton Physicians Network 3.9company rating

    Support associate job in Centerville, OH

    Are you looking to expand your medical office experience? Dayton Physicians Network is looking to add a Support Associate - Front Office to our independently owned Urology practice! The Front Office Support Associate provides support to all functions within the medical office. Duties to include, but are not limited to: answer and route incoming calls; patient check in and out; collect co-payments/deductibles; update patient demographic information, schedule appointments; pull, file, scan medical records; various administrative tasks as required. Schedule: Monday - Friday, 8:00am to 4:30pm, eight hour shifts This position is primarily at our Centerville office location floating to Englewood as needed. No evenings, weekends or holidays! Work/life balance schedules! Why work for Dayton Physician's Network? * Work/life balance schedules * Competitive Benefits Package * Company holidays and a flexible holiday! * Generous Paid Time Off (PTO) Package * Additional accrual increase after 1 year of service with Dayton Physicians! * 401K * Yearly Bonus Program * Tuition Reimbursement * Company Events * Referral Bonus * Dayton Physicians Network as an Independent Practice DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: * COMPASSION: the patient is at the center of all we do * ACCOUNTABILITY: we hold ourselves accountable for our actions * RESPECT: we show respect for others * EXCELLENCE with Innovation: we strive for excellence in all we do * SERVICE through Collaboration: we provide service to our patients, team members and community. Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers: * Smile, make eye contact and greet with energy! * Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you. * Give full attention. Turn away from the computer screen and face the person you are conversing with. * Explain any potential delays in service and provide frequent updates. * Empathize (feel empathy for someone) Essential Duties and Responsibilities: * Answer and route incoming calls; * Obtains, verifies and updates patient demographic information; * Collects and records co-payments and/or deductibles; * Verifies charts contain all necessary paperwork; * Schedules return appointments, as required; * Scans medical records for EMR as needed or requested; * Ensures patient waiting area is free from trash and clutter; * Assists other office support positions as needed or requested; * Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values; * Other duties as assigned. Required Education and/ or Experience: Requires a High School Diploma or GED. At least one (1) year of previous experience working in a Medical Office or administrative position, 2-3 years' experience is preferred. General Skill Requirements: * Excellent oral and written communication * Working knowledge of Microsoft Office, including Word, Excel and Outlook. * Experience working with a Practice Management system. * Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.
    $32k-42k yearly est. 11d ago
  • Accounting Support Specialist

    LCS 4.7company rating

    Support associate job in Cincinnati, OH

    Do you have a gift for numbers? Do people turn to you for help with their finances because it just makes sense to you? Do you find fulfillment from solving tough problems? London Computer Systems (LCS) is seeking detail-oriented, accurate Accounting Support Specialists in Cincinnati, Ohio to become experts on our software and resolve customer issues in our Product Support department. Our customers rely on Rent Manager Property Management Software to keep their business up and running. Whether it's an issue with a balance sheet, a bank reconciliation, the general ledger, or finding misallocated money, our customers will rely on your knowledge and software support to get their problems solved. If becoming an expert in a new field and using your knowledge to troubleshoot problems excites you, then apply today! Responsibilities * Assist customers with accounting questions and issues relating to our property management software, Rent Manager. * Conduct remote sessions with customers to resolve software issues as necessary. * Provide guidance and best practices to those utilizing our Rent Manager application. * Provide superior customer service to our end users over the phone and via email. * Document and track status of all issues in a timely fashion within our ticketing software. * Work in conjunction with internal departments to improve processes and customer satisfaction. Requirements * High School diploma required; associate degree in Accounting, Finance, or related field preferred * Minimum 2 years of experience in help desk, customer support, or customer service roles * Foundational understanding of Generally Accepted Accounting Principles (GAAP), bookkeeping, and financial statements * Experience using financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken * Proficiency in Microsoft Excel and other Microsoft Office applications * Hands-on experience with one or more of the following: payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements * Excellent attendance and personal accountability * Self-starter with the ability to stay motivated independently * Strong attention to detail and accuracy in work Benefits * Health, dental, & vision insurance * Wellness program with rewards for healthy activities * 401(K) with employer match * Annual company bonus * 10 paid company holidays * Paid time off * Life insurance * Paid medical leave/disability insurance * Paid parental leave * Contemporary office building, wooded campus with nature trail * On-site fitness center * One of Cincinnati's "Top Places to Work" * Hybrid work schedule available; 50% in the office, 50% remote About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us. Candidates who are currently students and will graduate by May 2026 are encouraged to apply. #LI-Hybrid #L9C1S40 Job Type: Full-time Expected hours: 40 per week Schedule: * 8 hour shift * Day shift * Monday to Friday * 10am - 7pm Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
    $31k-47k yearly est. 5d ago
  • Peer Support Specialist

    Newvista Behavioral Health 4.3company rating

    Support associate job in Dayton, OH

    Job Address: 948 Patterson Road Dayton, OH 45419 Leora Dayton, a Substance Use Disorder (SUD) Treatment Center and a member of New Vista Health and Wellness, is currently seeking a Certified Peer Support Specialist. Certification Required: CAPRC-I or CAPRC-II (Certified Supervisor of Peer Recovery) THE ROLE: The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer to-peer relationships. This position includes transporting clients to and from treatments. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. Leora's Mission is to provide an intensive and immersive journey for sustained recovery and mental health delivered in an outpatient setting and offering a full array of treatment options. At Leora, our goal is to reignite the inner light of hope and happiness for individuals struggling with substance abuse and mental illness. PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications Recognition + Rewards On the spot recognition Prizes Team Member of the Quarter Team Member of the Year Monthly Celebrations Team Member Recognition Cards JOB REQUIREMENTS: Must be in successful recovery for more than 2 years. CRS, CHW/CRS combined, CAPRC-I, CAPRC-II, or CSPR Required. Well-versed in pathways to recovery and social systems, including evidence-based practices. Intermediate computer proficiency, including Excel and Word. Experience with EMR (Electronic Medical Records software). High School Diploma or GED equivalent. JOB RESPONSIBILITIES: Engage clients in a personal, supportive manner. Coordinate with clinicians. Provide guidance within the purview of individual recovery plans. Assist clients with miscellaneous recovery needs. Help direct clients to relevant resources (e.g. detox, family support) Maintain records on EMR. driving clients to and from treatments Qualified candidates, apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives .
    $31k-47k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist (1985)

    The Counseling Center 3.6company rating

    Support associate job in Sardinia, OH

    To provide peer support services as part of a multi-disciplinary team to persons with mental illness and/or substance use disorder. Service provision will focus on working with clients to enhance their recovery. Service is provided to individuals or groups. ESSENTIAL FUNCTIONS Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation.1. To provide individualized, ongoing guidance, coaching and support. 2. To provide training in the use of personal and community resources. 3. Assist in developing formal and informal community supports 4. Assist the person served in increasing social support networks of relatives, friends and/or significant others. 5. To offer encouragement in times of crisis. 6. To advocate on behalf of persons with behavioral health problems and to protect the client's rights and to assist in reducing associated stigma. 7. To work in cooperation with other providers, family members or significant others involved in the client's recovery plan. 8. To attend Agency staff meetings, Case Conferences and Individual and Group Supervision. 9. To attain established standards of productivity. 10. To observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals. 11. To be responsible for understanding client's rights policy and procedures. 12. To participate in staff training and development. 13. To serve on designated committees within the agency. 14. To maintain professional standards at all times. To observe the guidelines established within the Code of Ethics and Conduct. 15. To perform other related duties as assigned. Qualifications MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE 1. Certification as a Peer Support Specialist. 2. High School Diploma or GED required 3. Experience, past or present, of mental health or substance abuse services with a history of managing ones own illness. 4. Awareness of the importance of recovery in living with a mental illness or addictions problem. 5. Past experience working directly with people in a service oriented field is beneficial. 6. Active membership in a consumer advocacy or self-help group. 7. Proven work experience as a Peer Support Specialist or similar role 8. Excellent verbal and written communication skills 9. Highly compassionate and attentive to details
    $31k-38k yearly est. 1d ago
  • cITe Support Scholar

    Mount Saint Joseph University 3.6company rating

    Support associate job in Cincinnati, OH

    Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Department: ISS Status: Non-Exempt Supervisor Contact Information: Jackie Roberts, Instructional Technology & Data Visualization Manager | ************************** | ************ Brook Batch, Content Editor and Digital Media Production Specialist | ******************* | ************ Pay: The Student Employee Pay Wage Policy can be found on my Mount Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester. Purpose: This position exists to support grant and development efforts facilitated by the Center for IT Engagement (cITe). * Facilitate Group Level Assessment sessions with stakeholders (students, faculty, staff, community members, grant partners etc). * Participate in focus groups to ensure the platform developed is grounded in student voices and their needs. * Data collection and analysis. * Assist with building specifications and design for technology platforms. * Guide the development process giving feedback throughout all deployed technology platform iterations. * Conduct user acceptance testing. * Gather research materials for research and publication efforts.
    $47k-52k yearly est. Easy Apply 28d ago
  • PT Support Associate - Seasonal F&F

    Tory Burch 4.9company rating

    Support associate job in Cincinnati, OH

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 17.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • Information Systems Support Specialist (4553-07)

    Hamilton County, Ohio 2.9company rating

    Support associate job in Cincinnati, OH

    Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 60d+ ago
  • Collection Support Clerk

    Zwicker & Associates 4.2company rating

    Support associate job in Hebron, KY

    Requirements Call center experience a plus Excellent administrative and phone skills Basic computer skills Above average interpersonal, oral, and written communication skills Ability to work in a fast-paced environment Skip tracing through LexisNexis Accurint (not "accurant") involves using a platform that combines vast public and commercial databases with sophisticated linking technology to find individuals and businesses for collections, real estate, and legal professionals. Physical Qualifications: Be able to lift five pounds or greater Be able to sit 90% of the work day at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position specific documents and correspondence Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, long term disability insurance, life insurance, compensated time off including paid holidays, and 401K with match. No Phone Calls, No agencies, EOE, drug free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for a minimum of five (5) business days during which time all qualified and eligible employees have the ability to apply.
    $28k-33k yearly est. 4d ago
  • Support Associate - Front Office (Urology)

    Dayton Physicians 3.9company rating

    Support associate job in Centerville, OH

    Are you looking to expand your medical office experience? Dayton Physicians Network is looking to add a Support Associate - Front Office to our independently owned Urology practice! Summary: The Front Office Support Associate provides support to all functions within the medical office. Duties to include, but are not limited to: answer and route incoming calls; patient check in and out; collect co-payments/deductibles; update patient demographic information, schedule appointments; pull, file, scan medical records; various administrative tasks as required. Schedule: Monday - Friday, 8:00am to 4:30pm, eight hour shifts This position is primarily at our Centerville office location floating to Englewood as needed. No evenings, weekends or holidays! Work/life balance schedules! Why work for Dayton Physician's Network? Work/life balance schedules Competitive Benefits Package Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package • Additional accrual increase after 1 year of service with Dayton Physicians! 401K Yearly Bonus Program Tuition Reimbursement Company Events Referral Bonus Dayton Physicians Network as an Independent Practice DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: COMPASSION: the patient is at the center of all we do ACCOUNTABILITY: we hold ourselves accountable for our actions RESPECT: we show respect for others EXCELLENCE with Innovation: we strive for excellence in all we do SERVICE through Collaboration: we provide service to our patients, team members and community. Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers: Smile, make eye contact and greet with energy! Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you. Give full attention. Turn away from the computer screen and face the person you are conversing with. Explain any potential delays in service and provide frequent updates. Empathize (feel empathy for someone) Essential Duties and Responsibilities: Answer and route incoming calls; Obtains, verifies and updates patient demographic information; Collects and records co-payments and/or deductibles; Verifies charts contain all necessary paperwork; Schedules return appointments, as required; Scans medical records for EMR as needed or requested; Ensures patient waiting area is free from trash and clutter; Assists other office support positions as needed or requested; Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values; Other duties as assigned. Required Education and/ or Experience: Requires a High School Diploma or GED. At least one (1) year of previous experience working in a Medical Office or administrative position, 2-3 years' experience is preferred. General Skill Requirements: Excellent oral and written communication Working knowledge of Microsoft Office, including Word, Excel and Outlook. Experience working with a Practice Management system. Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.
    $32k-42k yearly est. 9d ago
  • Rehire Client Support Associate

    DRF 3.8company rating

    Support associate job in Lawrenceburg, IN

    Replies within 24 hours Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist (CAPRC-I, CAPRC-II)

    Newvista Behavioral Health 4.3company rating

    Support associate job in Dayton, OH

    Job Address: 948 Patterson Road Dayton, OH 45419 Leora Dayton, a Substance Use Disorder (SUD) Treatment Center and a member of New Vista Health and Wellness, is currently seeking a Certified Peer Support Specialist. Certification Required: CAPRC-I or CAPRC-II (Certified Supervisor of Peer Recovery) THE ROLE: The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer to-peer relationships. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives. COME JOIN OUR TEAM AS A PEER SUPPORT SPECIALIST AT LEORA DAYTON! PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications Recognition + Rewards On the spot recognition Prizes Team Member of the Quarter Team Member of the Year Monthly Celebrations Team Member Recognition Cards JOB REQUIREMENTS: Must be in successful recovery for more than 2 years. CRS, CHW/CRS combined, CAPRC-I, CAPRC-II, or CSPR Required. Well-versed in pathways to recovery and social systems, including evidence-based practices. Intermediate computer proficiency, including Excel and Word. Experience with EMR (Electronic Medical Records software). High School Diploma or GED equivalent. JOB RESPONSIBILITIES: Engage clients in a personal, supportive manner. Coordinate with clinicians. Provide guidance within the purview of individual recovery plans. Assist clients with miscellaneous recovery needs. Help direct clients to relevant resources (e.g. detox, family support) Maintain records on EMR. Qualified candidates, apply now for a chance to join our outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives .
    $31k-47k yearly est. Auto-Apply 60d+ ago

Learn more about support associate jobs

How much does a support associate earn in Cincinnati, OH?

The average support associate in Cincinnati, OH earns between $29,000 and $91,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Cincinnati, OH

$52,000

What are the biggest employers of Support Associates in Cincinnati, OH?

The biggest employers of Support Associates in Cincinnati, OH are:
  1. Jackson Hewitt
  2. DRF Trusted Property Solutions
  3. Chico's FAS
  4. Tory Burch
  5. HW Staffing Solutions
  6. Gold Star
  7. Macy's
  8. Cultivate Behavioral Management Corp
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