Support associate jobs in Clarkstown, NY

The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets. Essential Duties: Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods Accountable for maintaining hardware related output queues (incident, service request, change management) Responsible for in-depth troubleshooting of hardware related problems Responsible for assisting in maintaining the change management database and hardware inventory at operating locations Responsible for assist in the development/maintaining of best practices and procedures for the team Accountable for on-call support for incidents within the organization Responsible for performing duties following all safety guidelines and corporate policies Responsible for performing additional duties as assigned Education Required: High School Graduation or equivalent required Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred Skills Required: The type of experience required to effectively perform the essential functions and responsibilities of this position are: 2 years of related IT experience supporting Microsoft based operating systems Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory Advanced troubleshooting and multi-tasking skills Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions Understanding of Group Policy deployments Basic familiarity of DHCP and DNS Working knowledge of help desk software and ticketing in general Ability to communicate technical information, both verbal and written, to a wide range of end-users Ability to deal with customers in a friendly, professional manner Ability to work independently and be self-driven with a distributed team Customer service orientation with the drive to see issues through to completion Proficiency in English with strong oral and written communication skills Strong organizational skills Travel Required: Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe CFS Brands: Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds. CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world. CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises. CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors. More information on CFS BRANDS can be found at ****************** The Jordan Company website is ************************* CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs. About the Opportunity: Schedule: Monday to Friday Hours: 8am to 4pm Responsibilities: Greet and onboard new residents upon arrival at the infirmary Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR) Coordinate tasks related to billing and facilitate referrals through the EMR Communicate with insurance providers to support residents' healthcare needs Assist with prescription requests and oversee nursing schedules Organize transportation arrangements, including those required under 29i medical transportation provisions Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR Support family and provider interactions, including securing consents and arranging introductory meetings Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed Plan and schedule medical appointments and coordinate transportation logistics Communicate effectively with families, residents, and care teams to ensure seamless delivery of care Generate reports as needed for resident care and operational requirements Perform other duties, as needed Qualifications: Demonstrated commitment to Trauma-informed, Person-centered Care principles Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs Proficiency in digital tools, including the Microsoft Office suite and EMR systems Dedication to anti-racist principles and fostering diversity, equity, and inclusion Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations Desired Skills: Associate's and/or Bachelor's Degree

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Full-time Description Come join Heritage Financial Credit Union's Deposit Operations team as Deposit Support Analyst III Are you ready to take on a multifaceted role where you'll support business products, maintain digital banking systems, and contribute to operational excellence? Are you a detail-oriented professional with experience in deposit operations, electronic banking services, and back-office support? Do you hold (or are working toward) a professional accreditation such as Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), or Association for Financial Professionals Professional (AFPP)? Heritage Financial Credit Union is seeking a Deposit Support Analyst III to join our Deposit Operations team. In this role, you'll be responsible for a wide range of critical support functions including debit card processing, ACH and wire operations, IRA compliance, abandoned property processing, regulatory reporting, and more. You'll assist with vendor implementations, provide technical and product support for both internal teams and members, and contribute to system enhancements that drive better member experiences and operational efficiency. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.Excellence: We strive to provide our members with the best possible service.Teamwork: We believe that we can achieve more together than we can alone.Respect: We treat each other with dignity and respect.Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Deposit Support Analyst III (“DSA III”) will work under the supervision of the Manager of Deposit Operations as part of the Deposit Support Team. This advanced level position will be responsible for providing an enhanced-level of support and assistance with the day-to-day deposit operations and reporting functions that support the Credit Union. In the absence of the Manager of Deposit Operations the DSA III would have primary responsibility for the functions and escalations within the Department. The goal is to deliver world class service to meet and exceed internal and external members' needs. What's in it for you? Salary: $28.00 - $42.00 per hour (depending on experience) Benefits: Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provides debit card support to members and staff while following guidelines established by the organization. Ensure that all interactions with cardholders and credit union staff are handled professionally, accurately and in a timely manner, ensuring optimal member service, integrity, and profitability. Provide project support; assist with the research, evaluation, testing, installation, and monitoring of selected new vendors/systems Perform member service responsibilities involving Debit card disputes and fraud claims in accordance with Visa's Operating Guidelines and Federal Regulations. Work with external vendors to resolve member problems and inquiries Originate and follow-up on charged back items (ATM/Debit/Credit) Complete all annual regulatory reporting (e.g., Abandoned Property, IRA Tax, and IRS). Generate and submit monthly reports for executive review. Administer the process for abandoned property. Responsible for the administration of IRA accounts, including follow-up with account opening, reporting errors, member inquiries, and compliance with Required Minimum Distribution guidelines. Serve as backup to Deposit Support Analysts I and II as needed. Implement the set up and maintain the operations of our business products (e.g., Positive Pay, ACH Manager, Business Online Wires etc.) Provide support for internal and external members on complex daily online banking services (bill pay, external transfers, e-Statements, online banking etc.). Resolve complex service needs, respond to e-requests, research and resolve escalated member issues within the documented SLA. Keep abreast of new technologies that focus on the development and enhancement of banking services and make appropriate recommendations to Credit Union leadership. This includes reviewing and improving processes, procedures and forms used for banking services, to ensure the best user experience and greater efficiency. Perform electronic product maintenance and member support including Debit Card program, IRA accounts, Returned Checks, ACH, ATM inquiries, and Wire Transfers. Perform other accounting related work; cash letter preparation, certificate maintenance, overdrawn accounts, legal restraints, IRS and NYS tax levies, filing, regulatory reporting, etc. Create and maintain procedures related to responsible tasks. Self-schedule and attend bi-weekly webinars/e-learning trainings for growth and development. Perform responsibilities of the position in accordance with federal and state regulations, credit union policies and procedures. Assist in on-boarding and training of new employees. Maintain well-developed product knowledge to ensure an advanced understanding of the features and functionality of the Credit Union's products and services. Provide regular evaluation of process and procedure to improve workflow efficiency. Meet core competency requirements. Maintain effective working relationships with all Credit Union departments, teams, and employees. Performs additional duties as assigned. Requirements QUALIFICATIONS Education/Certification: Bachelor's degree in Business or Accounting (preferred) plus five to seven years' experience within a financial institution; or a comparable combination of education and experience. Certified in at least one of the following professional accreditations: Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), or Association for Financial Professionals Professional (AFPP); or willing to be within six months of employment. Experience: Proficiency in the use of Microsoft Word, Excel, Power Point, and Outlook Required Knowledge: This position requires that the employee gain a working knowledge of Bank Secrecy ACA (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Detail oriented and well organized. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and analytical skills. Salary Description $28-$42 per hour (depending on experience)

Strong proficiency in: * Azure Data Services, Databricks, Snowflake * HANDSON experience building AI agents using MS AI Foundry and MS Copilot and should have worked on MS AZURE cloud. * ServiceNow APIs, SAP connectors * Mulesoft, RESTful APIs, OAuth2 * SQL, Python, .NET, NodeJS Experience with DevOps tools (Azure DevOps, Terraform, CI/CD pipelines). Proven track record in system integration testing and production deployment. Familiarity with container apps, VNET configurations, and cloud networking. Roles & Responsibilities System Integration & Architecture * Design and implementation of solution integrations across Databricks, ServiceNow, SAP, Snowflake, and Mulesoft. * Architect containerized applications with secure connectivity to backend services. * API development and integration testing across cloud (and on-prem?) environments. Generic Managerial Skills, If any * Work closely with stakeholders, architects, developers & DevOps teams. * Mentor junior engineers and contribute to cross-functional upskilling programs. * Participate in strategic planning for release cycles and resource allocation. Issue Resolution & Support * Manage access provisioning, bug fixes, and deployment blockers. * Troubleshoot integration failures and lead resolution efforts with internal and external stakeholders. Base Salary Range: $140,000 - $170,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Job DescriptionJoin Our Team at Financial Northeastern Corp in Fairfield, NJ! We are currently seeking a dedicated and detail-oriented individual to join our team as a Brokerage Operations Support. In this role, you will play a crucial part in supporting our Financial Brokerage Operations team in ensuring the smooth and efficient operation of our brokerage services. As an Operations Support Associate, you will be responsible for various tasks related to Back Office Operations. Your attention to detail, accuracy, and strong organizational skills will be key in helping us maintain our high level of service to our clients. If you are looking to learn the financial business from the ground up and are passionate about providing top-notch support, we would love to hear from you! Qualifications: Preferably passed the SIE Exam (and a willingness to get FINRA Series 7) Proactive Eager and willing to learn Strong proficiency in Microsoft Suite (including Excel), Outlook, Adobe Attention to detail High level of accuracy Analytical & critical thinking skills Compensation: The position offers a starting base salary ranging from $60,000 to $70,000 annually, commensurate with experience and qualifications. What We Offer: A collaborative and supportive work environment. Competitive compensation package, including medical, dental and vision coverage as well as a 401K with company match. Comprehensive training and mentorship to support your success. FNC is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. About FNC: Established in 1984, Financial Northeastern Companies is a well-established, full-service broker/dealer firm. We offer a full range of fixed-income investment products tailored to meet the liquidity and needs of specialized segments of the institutional investment marketplace. This market focus enables us to provide each client with the service, support and guidance they need to fulfill their investment responsibilities confidently and effectively. If you are looking for a rewarding career in Financial Brokerage Operations with a company that values teamwork, professionalism, and continuous growth and development, Financial Northeastern Corp may be the perfect fit for you. Recent graduates are welcome to apply! #hc212325

GroundWidgets is an elite technology company driven and managed by founding developers and technologists. GroundWidgets is exclusively focused on consulting and development of applications for the ground transportation industry harnessing the collective vision of its founders and their experience of over 25 years in the ground transportation industry. As companies search for ways to react to competition and a challenging economy, the team at GroundWidgets offers a unique suite of integrated, dynamic, state-of-the-art services and solutions that empower our clients to deliver world-class performance and optimize efficiency. Job Description A rapidly expanding international software development company in the mobile and e-commerce space is seeking a FULL TIME Software Support Analyst with outstanding communication and problem solving skills. Candidate should be at ease with external and internal interactions. The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements of this role. Working with our Support Team Leader, the Software Support Analyst is responsible for the quality and delivery of the support and services products we offer to our customers. This role will include coordinating support incidents, fix requests and work orders for our customers and performing support incident analysis/resolution. The Software Support Analyst/Help Desk Responsibilities: Manage incidents Act as primary point of contact for customers Assist customer to document and submit support incidents Search incident tracking system for similar incidents/resolutions Manage customer's support incidents, fix requests and work orders Manage client upgrade processes and small projects Monitor compliance with Service Level Agreements Define and implement initiatives to increase client satisfaction Identify customers training needs or consultancy opportunities to improve their processes Train Customers on suite of Products Qualifications Strong communication and people skills Excellent organizational, task management and customer service skills Ability to understand and document customer business and technical support incidents Knowledge of MS Office Products (Outlook, Excel, Word, etc) Knowledgeable with Basic MS SQL database Administration Must have reliable means of transportation. Additional Information Salary will be commensurate with current and past experience in supporting enterprise applications. Annual reviews & Performance Bonus. Annual increments based on performance. Full medical benefits after 90 days Long term position.

until approximately 04/30/2026 Compensation: $25-35/hr depending on location and experience * Review cash receipts daily * Review and verify cash disbursements weekly * Provide backup for cash receipts application * Review / prepare sales tax, property tax, superfund tax and Ohio commercial tax * Service Fee Invoicing * Rebill invoicing * Collection of Sales Tax Exempt forms * Prepare monthly close journal entries * Assist with annual audit by EY * Bank reconciliations * Daily cash transaction report * Generate detailed GL account analyses as needed Skills Required: * Ability to write reports, business correspondence, and procedure manuals in English; and * Ability to effectively present information and respond to questions from groups of Managers, Staff, clients, customers, and the general public in English * Good communication skills with team-work mind * Strong Excel skill * Other good computer skill: Microsoft Word and PowerPoint.. * SAP or ERP experience a PLUS Experience and Education: Bachelor's degree in Accounting or Finance from four-year college or university; 1-3 years in accounting related field experiences preferred

Full-time Description Associated Fire Protection is currently recruiting for an Operations Associate. Primary duties to include but are not limited to assisting in the day-to-day operations of the Operations Department. Operations associate would provide direct administrative support to supervisor and team. About Us Associated Fire Protection, founded in 1947, is a leader in fire protection and life safety. We have offices located through New Jersey and New York, as well as a branch in Utah. We are seeking motivated individuals to join our growing team. While previous experience in fire protection is a plus, we are also looking for people looking to make a change to an industry that is dedicated to protecting lives and property. We are very passionate about our work, but understand that our family, friends and other interests play an important role in our lives. If you are thinking about making a change, give us a shout. Job Specific Functions to include but are not limited to: Assist with administrative tasks including but not limited to, scheduling meeting, answering phones, making appointments, etc. Promptly answer customer and staff inquiries. Provide excellent customer service and maintain relationships with customers, vendors and staff. Assist with the onboarding tasks for new employees, including but not limited to licensing and certification coordination, scheduling training, and confirming all onboarding tasks related to operations is completed within required timeframe. Serve as customer service backup. Serve as backup for operations coordinate which would include but no be limited to scheduling technicians, processing work orders, and communicating with customers and technicians. Run the permit process. Order supplies and material for jobs as needed. Assist with maintaining licensing, certifications, and badges for employees including but limited to directly working with customers to procure badges, and maintaining logs, expirations and renewals. Manage operation managers' schedule and set up appointments as needed. Assist with workorder process including but not limited to making sure work orders and jobs are completed in the system and proper time and material is listed. Assist with invoicing and collection calls as needed. Assist with all operations department functions as needed. Assist with sourcing, qualifying and coordinating subcontractors. General Functions Communicate effectively with customers, vendors, employee and other correspondences. Comply with federal, state, and company policies, procedures, and regulations. Attitude and actions are in line with company's mission statement, vision and values. Show initiative by sharing ideas that may increase company profitability and help the company reach its goals. Benefits Offered This position offers benefits including Medical Care, Dental Care, and Vision Care. Competitive pay. Paid time off (PTO) and sick leave. Supplemental Life and Supplemental Insurance. Flexible spending (FSA), medical, dependent care (DCA), and commuter benefits. 401k. Associated Fire Protection is an Equal Opportunity and Affirmative Action Employer, including disability. Requirements Additional Requirements/Experience including but not limited to: Previous experience scheduling field employees is required. Two years of related experience scheduling is preferred. Excellent organizational skills are required. Excellent interpersonal skills are required. Familiarity with the Fire Protection industry is preferred. Must have experience working with Microsoft Office in particular, Microsoft Word, PowerPoint and Excel. Must be able to keep appointments and show up to work on time. Must be able to pass pre-employment physical, drug screen and any applicable background screens/checks. Must be a team player and treat others with respect. Attitude and actions are in line with company's mission statement, vision and values. The position has frequent periods of stress. Ability to work in a fast-paced environment and under pressure as needed. Must be able to understand and comply with the company's safety and employment policies Ability to make sound decisions. This may include making on-the-spot decisions. The position has frequent periods of stress. Ability to work in a fast-aced environment and under pressure as needed. Salary Description $19.00-$23.00

Job Description We're seeking a motivated and detail-oriented team member to primarily support Jordana with a variety of responsibilities that keep our practice running smoothly and our clients well cared for. This role is ideal for someone who is eager to learn, grow, and build a career in financial services. Key Responsibilities · Assist with client paperwork and service-related tasks · Manage and update our CRM system to ensure accurate records · Launch and coordinate social media campaigns · Oversee compliance filings, particularly for events · Confirm client meetings and assist with follow-up communication · Contact clients to collect outstanding documents or information · Enter data into eMoney and other financial platforms · Provide support for day-to-day operational and administrative needs What We're Looking For · Professional, clear, and confident in client interactions · Highly organized with strong attention to detail · Comfortable taking initiative and ownership of assigned tasks · Interested in developing skills and advancing within the financial services industry Position Details · Start Date: January · Hours: ~30 hours per week to start · Compensation: $20-$25 per hour (W-2), with opportunities for performance-based bonuses · Growth: Willingness to obtain required licensing within the first two years of employment

What this Job Entails: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels. Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in. Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur. Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience. Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects. Required Qualifications/Skills: 5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment. Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics. Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN. Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom). Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority. Physical Demand & Work Environment: Full time on site in an office environment Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Job Description What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related to our Payroll, Human Resources, and Time & Attendance application. Responsibilities include: Administrate client inquiries through our ticketing system Assist clients via email and phone with Payroll & HR practice guidance and apply this knowledge within the toolset of Empeon Assist internal and external users with system modules such as profile setups, reporting, accrual setups, and payroll processing setups Stay abreast of system modules and updates and test for understanding of monthly released features Assist other departments such as Tax and Implementation if the need arises. Communication with Product team, management & Development regarding client needs Assist with other business objectives as determined by management Previous experience in Customer Success, Technical Support, Sales or other client relations fields Previous experience working for a payroll service provider or as an organization's Payroll Manager is a plus. Experience in using Empeon's payroll platform a major plus. Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Proficiency with Microsoft Excel with an understanding of querying and V-Lookups needed CPP preferred though not required depending on experience What you'll need to get the job done: What we offer: Competitive salary Flexible work schedule Positive, respectful, and relaxed environment Flat organization - no bureaucracy, stuff gets done!

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $16.50 TO $19.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122619

Description & Requirements We are seeking a detail-oriented and experienced IT-Opex-Alloc-IC-FX Accounting Senior Associate with expertise in Workday Financials. This position will execute the IT-Operating Expenses-Allocations-IC-FX accounting functions within the National Office Internal Accounting team and will collaborate with and assist in the development of the IT-Operating Expenses-Allocations-IC-FX Accounting Associate. What You Will Do: * Understand, execute and analyze the accounting business processes for: * Information Systems/Technology/Prepaids * Insurance * Practice Development * Business Licenses * Professional Fees * Legal Entity Accounting * All Other Operating Related Expenses * Allocations * Acquisition/Merger Integration * FX Remeasurement * Intercompany / Inter-Region * Execute monthly close procedures for accounting business processes noted above and collaborate with Revenue - Cash - Facilities team on improvements and changes in the monthly close process. * Prepare reconciliations and specific analysis for accounting business processes noted above. * Assist in preparation of documentation to create standardized accounting procedures to enhance operational efficiency and consistency. * Assist in design and implementation of account reconciliation applications in coordination with the overall Finance goal of automating reconciliations and using modern day apps for sign off and validation. * Learn Forvis Mazars change management process and implement accordingly for practice structure changes, Workday dimension changes and merger/acquisition activity. * Using firm resources, internal training and external training, establish appropriate use of AI agents to assist with accounting business processes noted above. * Assist in preparation of budget information for certain accounting business processes on an annual basis in coordination with FP&A team and Managing Partners. * Learn and maintain superior working knowledge of Workday business processes for the areas noted above. * Configure, troubleshoot, and improve Workday accounting workflows and reporting tools. * Develop and generate Workday financial reports, dashboards, and analytics to support leadership decision-making. * Collaborate with Workday teams to test bi-annual release changes, new modules, and system enhancements. * Collaborate with multiple teams to support Workday functionality and optimize workflows for efficient financial operations. * Leverage the platform to streamline accounting processes and improve efficiency. * Recommend improvements to accounting operations, with a focus on automation. * Provide training to accounting staff on Workday functionality and best practices. * Foster a collaborative, client-focused culture within the accounting team while partnering with cross-functional teams to drive precision, agility, and informed business decisions. Minimum Qualifications: * Bachelor's Degree * 3+ years of relevant accounting experience with a strong understanding of Generally Accepted Accounting Principles (GAAP) * Proficient in Microsoft Excel Preferred Qualifications: * 5+ years of relevant accounting experience * Certified Public Accountant * Hands-on Workday Financials experience, including projects and revenue recognition #LI-CH1 New York City Pay Transparency Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit-sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs. New York Salary Range: NY Minimum Salary (USD) $ 83,400 NY Maximum Salary (USD) $ 139,000

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $135,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Overview** SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $130,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. **Role Description** SMBC is seeking an experienced IT Infrastructure Audit professional with a minimum of 3-5 years' experience in the banking and finance/technology industry to conduct audit coverage for the firms IT infrastructure, Americas Division.. Coverage including key IT infrastructure including operating systems, databases, virtualization, middleware, unified communications, web application infrastructure, IT Governance, Change Management, Remote Access, Incident and Problem Management, Cloud, and more. Reporting to IT Infrastructure Team Head, the Audit professional will be responsible for (i) conducting regular IT application audits, ensuring work is performed in accordance with IIA standards and Internal Audit Department (IAD) policies and procedures, and (ii) supporting the issue validation activities, and (iii) partnering with other members and (iv) supporting the IT Infrastructure Team Head in the execution of their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage for planning, development, implementation, and maintenance of an internal audit program covering technology related areas across the Americas Division and (ii) conduct regular continuous monitoring activities covering IT infrastructure and technology related risks and related processes and controls within a prescribed timeframe. **Role Responsibilities** - Conduct regular audits of IT infrastructure related areas assessing adherence to firm and regulatory requirements and assessing design, operating effectiveness and sustainability of associated controls. - Help to create audit issues and reports that clearly articulate results and conclusions for review with senior audit management and auditees. - Challenge the ongoing coverage of IT infrastructure work and present ideas for improvement. - Facilitate risk issue tracking to promote timely remediation. - Perform issue assurance work for audit, regulatory, and self-identified to confirm closure or recommend additional actions. - Work collaboratively with colleagues and auditees to identify risk concerns and agree reasonable solutions. - Forge strong partnerships with colleagues in other IT application and control functions including legal, compliance, data security and risk management to promote front-to-back collaboration across risk assessment and findings remediation. - Partner with audit colleagues in other business verticals and/or geographies to share best practices and drive greater consistency. Seek out opportunities to engage with stakeholders outside of formal audit periods to drive deeper relationships. - Conduct regular Continuous Monitoring activities and auditable entity updates. **Qualifications and Skills** - Minimum of 3-5 years of IT Application/Infrastructure/Cybersecurity audit experience in the banking and/or technology industry. - Knowledge of IT Infrastructure related risks and controls (i.e. General Controls, Platform Controls, Virtualization, Cloud, AI/Machine Learning, etc...) - Knowledge of industry relevant standards (i.e. NIST, CRI, etc...) and related regulatory expectations (i.e. NYS DFS 500, FFIEC, etc...) - Knowledge of audit techniques, risk and internal controls assessment, and workpaper standards. - Strong strategic thinking skills including the ability to identify and assess technology related risks. - Ability to act as trusted advisor to technology management using discretion and sound judgment in identifying, analyzing, and reporting problems. - Excellent communication (both verbal and written), presentation and professional skills including the ability to interact effectively at all levels within the organization. - Bachelor's Degree in Information Technology, Finance, or related field. Advanced degree a plus. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. EOE, including Disability/veterans

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 12pm-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more!

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 12pm-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more!

Job Description Join Consolidated Human Resources (CHR), as an Insurance Support Specialist. This role offers an exceptional opportunity to develop your commercial insurance expertise while supporting our integrated insurance and PEO/ASO operations that serve client workers' compensation and other insurance needs. Key Responsibilities Process and distribute Certificates of Insurance (COIs) in response to client and third-party requests. Manage policy renewals and endorsements, ensuring timely processing and accurate documentation. Support workers' compensation insurance audit processes by gathering necessary documentation, organizing records, and ensuring timely responses. Navigate carrier portals efficiently to retrieve policy information, submit applications, and resolve service issues. Enter and maintain accurate client data in the EPIC agency management system. Manage insurance policies, cost structures, and billing rates in the PrismHR Payroll system. Assist with reporting from HR/Payroll systems on an as-needed basis. Coordinate policy submissions and applications, ensuring all required information is complete and accurate. Monitor and respond to client communications regarding policy changes, updates, and general inquiries. Coordinate with insurance carriers to resolve issues and obtain necessary information. Maintain organized digital and physical files following agency protocols. Provide administrative support including calendar management and correspondence. Required Qualifications High school diploma or equivalent; college degree preferred. Active Property & Casualty (P&C) Agent License. Strong computer proficiency with ability to learn new software systems quickly. Excellent attention to detail and organizational abilities. Strong written and verbal communication skills. Professional demeanor and customer service orientation. Ability to handle multiple priorities and meet deadlines. Preferred Qualifications 1-2 years of commercial insurance experience. Familiarity with insurance terminology and coverages including Workers' Compensation, General Liability, and Umbrella lines. Experience with agency management systems (Applied EPIC preferred) Familiarity with HR/Payroll systems (PrismHR preferred) Previous experience processing certificates of insurance. Knowledge of insurance audit processes or strong desire to learn. Benefits Health insurance Dental insurance Retirement plan Paid time off

Role: OSS Support Specialist Duration: 6+ Months BGV will be done for the selected candidates. As a member of the On Site Service (OSS) team associate will provides quality support with a high degree of customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers through telephone support (help desk) and field support (service requests and on site problem resolution). Works in a team environment to resolve customer problems and supports other members of the Desktop Services department in providing customer support. Provide hands-on support to other IT teams including but not limited to Network Services, Business Applications, and other IT teams. DUTIES AND RESPONSIBILITIES: 1. Researches, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily. 2. Acquires and maintains knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users. 3. Develops and provides technical coaching and mentoring to other desktop services staff and company associates. 4. May act as product liaison for major products, working with other areas of IT, other departments and third-party vendors to solve technical issues as needed. 5. Installs new or upgraded hardware/software as assigned via service requests. Coordinates installation with the user and follows up to insure customer satisfaction. 6. Must be able to manually lift up to thirty (30) pounds when moving and repositioning personal computers and ancillary equipment. 7. Provide accurate and timely logging of customer incidents and tasks to meet agreed upon service levels. 8. Demonstrate initiative and act independently to resolve problems. 9. Participate as a member of the rotating IT on-call team that provides 24 hour support to internal customers, not all site require on-call participation. 10. Participate in team projects as requested. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr : Additional Information All your information will be kept confidential according to EEO guidelines.