Support associate jobs in Columbus, OH - 782 jobs

About Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry. The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities. Rate: $19.17/Hr Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center Preference for 1 of the following criteria: College Degree Previous contact center experience Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

QUALIFICATIONS: Basic capacity in using power and hand tools such as drills and screwdrivers. Physical capacity to be able to push, pull, or lift product weighing 125 lb. repeatedly. Solid understanding of computers and associated hardware a plus Familiarization with Processor Generations and Hard Drive / Solid State Capacities a plus Brand knowledge and ability to value assess computer components is a plus Prior experience/knowledge in building PCs, customizing laptops, and OS installation is a plus CERTIFICATES/EDUCATION: High School Diploma / GED required Prior experience in computer or electronics sales prefered but not required Computer Electronics certification/education prefered but not required A+ Certification prefered but not required SKILLS: Sort laptops and desktops based on physical condition and processor generation/type for testing. Navigate a computer BIOS Replace computer components like RAM, HDD, SSD, DVDRW, or Power Supply. Visual Grade product according to standards Perform other duties as assigned. Preform osite software and basic computer repair. Customer Interaction and services skills. No Phone Calls Job Code: 60 Closing On: Closing On: Tuesday, 24th January 2023 Department: Technical Shift: Monday-Friday 9 a.m.-5 p.m. Location: Columbus, Ohio West Columbus 3854 Fisher Rd Job Type: Full Time Education: High School Pay Rate: $16 hr

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change Job Description 1. Kronos Workforce Central Specialist Relevant Experience Mandatory: ⦁ 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. ⦁ Experience with large workforce use of Kronos (i.e. over 10,000 employees) ⦁ Experience supporting Kronos for union/bargaining unit workforce Preferred: ⦁ WFC Configuration and alignment with Organization Pay Rules ⦁ WFC Mobile Application Support ⦁ Time Clock Management/Management of Time Cards ⦁ Intouch ⦁ Series 4000 ⦁ Other time capture devices ⦁ Integration to PeopleSoft Application ⦁ BizTalk ⦁ Workforce Integration Manager ⦁ WFC Architecture and Technology support including SQL Server database support ⦁ Public Sector experience ⦁ Application management/outsourcing experience ⦁ Kronos application patch, bundle, or image experience (WFC 7.0 or higher) ⦁ Excellent verbal and written communication skills ⦁ Ability to interface and resolve issues across all levels of an organization ⦁ Writing WFC reports Role Description ⦁ Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application ⦁ Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application ⦁ Consult on application aspects of break/fix approaches and planned enhancements ⦁ Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application ⦁ Work to understand customer issues and communicate these issues to various stakeholders ⦁ Maintain the Kronos Workforce Central Operation Processes ⦁ Proactively identify and implement service improvements in operational delivery processes ⦁ Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment ⦁ Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation ⦁ Document results of analysis in Event / Incident Management database ⦁ Help drive Kronos Workforce Central performance improvements ⦁ Assist in validating Kronos Workforce Central contract performance ⦁ Customize Kronos software to meet the State's needs ⦁ Program SQL based queries and views to develop interfaces and customized reports ⦁ Provide program specific training and follow-up support for new agencies ⦁ Develop documentation for the configuration of the software based on discovery and union contracts ⦁ Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software Qualifications Preferred Education ⦁ 4 year college degree ⦁ Project Management Professional (PMP) certification ⦁ Kronos WFC training courses (please list) Additional Information All your information will be kept confidential according to EEO guidelines.

NONEXEMPT ROLE & RESPONSIBILITIES: The State Software Fiscal Support Specialist supports the use of all Fiscal Services software used by META Solutions consortium members. This position is responsible for providing professional client support; troubleshooting user issues; overseeing and performing state reporting of district information and providing training and resources to META Solutions clients. This position will begin no sooner than March 2, 2026, and will be based one day per week at our Marion office, with the remaining four days worked remotely, as schedules permit. PRIMARY RESPONSIBILITIES INCLUDE: Maintain an in-depth understanding of the state software system Provide professional and reliable customer support for all clients Utilize software to track and accurately respond to client inquiries Provide user support; troubleshoot district issues; provide accurate solutions and answers to district inquiries by phone, email, or face-to-face consultation Attend trainings and disseminate software information to district users and clients of META Create training materials, step sheets, and documentation to assist users with frequently asked questions Prepare and host training seminars, classes, and other opportunities for district users to receive professional development as assigned Perform any and all other related duties as assigned QUALIFICATIONS & EDUCATION REQUIREMENTS: 1- 5 years of experience in nonprofit or school district financial offices Associate's degree in finance, accounting, business administration or a related field preferred Evidence of a high-level of computer application related skills including use of Microsoft Office; skill in using project management applications a plus Skill, knowledge and application of high-level computer skills including databases and spreadsheets, as well as some technical understanding of software Strong customer service and communication skills Ability to handle software user inquiries effectively Ability to take direction from several staff members and prioritize tasks fairly and efficiently Ability to collaborate and communicate with various stakeholder groups Ability to work in a team setting Ability to multitask and execute duties according to deadlines and with accuracy Maintain compliance with FBI/BCI background check requirements

Vista Flight Support is a service provider to all operating partners within the Vista group. Vista clients have flown to over 1,900 airports in 96% of the world's countries, we have never done the same flight twice in 20 years. Vista Flight Support provides the operating and planning system as well as services related to flight preparation. These include flight and route planning, and trip support services ranging from all ground arrangements to permits and fuel for global Vista Members' fleet of aircraft. Much like the travel plans of Vista's clients, our horizons and resources are always expanding, which is why Vista Flight Support is seeking highly motivated Flight Support Agents to join our global team. You will be a member of one of the Vista Fight Support teams, working with Vista's operating partners across both FAA and EASA regulatory environments. Entering the business as a Flight Support Agent, you will have the opportunity to move internally across the Vista group in one of our Operator's OCC teams, or become specialized in-flight planning, training, Flight Planning Systems, or even grow towards management roles. No two days will be the same, your career with Vista Flight Support will be dynamic, challenging, and exciting. Responsibilities The Flight Support Agent's main role is to take care of all the operational aspects of logistics and ground services of each flight. Your duties will include, but are not limited to: Maintaining and updating Global View platform - Vista's proprietary Operations systems, to guarantee smooth communication with partner AOC`s Tactical team, Sales and Client Services; Arranging Ground Handling services, airport slots, and fuel for all flights as required by established procedures; Liaising with external providers (handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, customs, etc.) concerning any ground services arrangements or operational requirements; Requesting overflight and landing permits for all flights as required by established procedures; Submitting flight, crew and passenger information to customs and border agencies; Provide the most accurate and actual information on the status of flights during the planning stage (e.g. flight times, fuel stop locations and potential issues en-route); Liaise and coordinate directly with the operating partners' Tactical Controllers on the status of the preparation and communicate all discrepancies and any non-standard preparation on a timely manner; Ensure that all the above is fulfilled efficiently, always within safety boundaries and with the client's satisfaction in mind at all times. Required Skills and Experience You're able to maintain accuracy, a strong attention to detail and deliver punctually even when working under pressure; Excellent English language skills that will enable you to communicate clearly with your stakeholders. In-depth knowledge of the Business Aviation environment ideally in Ground Operations, Flight Dispatch, or Flight Planning is preferrable. Our aim is to provide opportunities for growth, which is why we have revolutionized the way we provide long-term careers. With flexibility of movement through the Vista group, there is great opportunity to steer, develop and further shape your career. Our success is truly just taking off, if you want to be a part of our vision to innovate and work on a global scope, then apply today.

This is a remote position supporting mainly US retail and eComm businesses. Our headquarters are located in Columbus, OH, USA in the Eastern Time Zone. Please note that this position is only open to candidates located in the locations we have operations in, which are limited to: FL, GA, MI, NC, OH, TX, WI. MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business. As part of the Compass Experience Team, you will: Respond to customers primarily through phones as well as through email, chat, text, and social channels while creating memorable service interactions. Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brand s products, procedures, and resolutions Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends The ideal Compass Employee is: Compassionate, detail oriented, friendly, open-minded, and eager to help people Able to solve problems quickly and creatively - we often need to think of solutions on the fly Able to learn and adapt to changing software (being tech savvy is a must) Excellent at communication - both written and verbal Able to adhere to a set schedule and be productive independently Ability to utilize multiple systems and resources to find a solution to the caller s problem- multitasking is key Ability to adhere to strict schedule adherence (not just attendance, this includes limited unscheduled breaks, returning from scheduled breaks / lunches on time, adhering to expected handle time for calls once ramped) All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling Phone, Emails, SMS, chats and Social Media. Phone support will be a daily requirement and will require 85% or higher schedule adherence (meaning that they take minimal unscheduled breaks). Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence. This is a high volume program. Candidates should expect to be on back to back calls throughout their day with limited down time. Qualifications and Physical Requirements with or without reasonable accommodation: High school diploma or equivalent Call center experience is required. Must have at least 1-3 years of experience (within the last 2 years) providing customer support across multiple channels, including email, phone, SMS, Chat and Social Media. 1+ year inbound phone experience required Applicants must have strong internet connection to support systems Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computer/laptop and a headset Experience working remotely is preferred. Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. for the duration of an 8 hr shift) Availability: Full Time positions available HQ is located in Columbus, Ohio Ability to work East Coast hours. Open availability preferred, may include weekdays, weekends, nights and holidays Collaboration and teamwork are highly valued within our small team within a larger organization The ability to multitask and manage a high volume of emails, calls, and action items is essential to meet service level agreements (SLAs). Self-motivation and independence are crucial for success in this role. Strong oral and written communication skills are necessary to effectively interact with managers, clients, and customers. The ability to thrive in a high-performance environment and prioritize customer service is paramount. Embrace the commitment to customer service and nourishes brand loyalty Agents must be proficient in using various computer systems, including our internal systems and the Underwriter s CMS. 100% show rate for training is required. Agents must attend training every day with cameras on and be active participants Training is 2 - 3 weeks of classroom material Technology Requirements: Speedtest.com 25 MBPS Download & Upload speed required An Ethernet hookup is strongly recommended. A backup location or internet access is necessary in the event of an outage Benefits: A fully remote work environment All necessary computer equipment and training will be provided. Comprehensive training on our products and services. Competitive compensation with performance incentives. Competitive pay with performance incentives. Career development opportunities, including internal promotions. A positive and growing work culture that values diversity and inclusivity. If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type:RegularJob Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘ Above And Beyonders' , who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. Summary Under limited supervision, perform cable television installations, disconnects and services changes for residential and business customers. Essential Duties and Responsibilities include the following. Other duties may be assigned. Pulls cables, such as coaxial, twisted pair, optical fiber and other cable types, through conduit, above ceilings and between floors. Installs modular connectors for data and telephone users. Terminates RF signals. Uses cable testing equipment to troubleshoot problems. Documentation of RF signals at different levels. Provides new users with cable and modular connections, and relocates cable connections for existing users. Reads technical manuals and brochures to determine equipment which meets establishment requirements. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems. Oversees or assists in installation of communications hardware. Performs preventative maintenance and minor equipment repairs. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Integrity- Able to be tactful, maintain confidence, and foster an ethical work environment; prevents inappropriate behaviors by coworkers; gives proper credit to others; handles all situations. Initiative- Able to bring about great results from ordinary circumstances; prepares for problems or opportunities in advance; transforms leads or ideas into productive business outcomes; undertakes additional responsibilities and responds to situations as they arise without supervision. Planning, prioritizing, and goal setting- Able to prepare for emerging customers needs; manages multiple projects; determines project urgency; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks to achieve maximum efficiency. Communication- Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well. Self-Development and Continuous Learning- Stays informed of current industry trends; actively identifies opportunities for learning; learns and applies new concepts to improve job performance; shares information with others on the job; takes responsibility for career development. Customer Focus- Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; priorities customer needs; makes customers and their needs a primary focus of actions. Attention to Detail- Able to be alert in high intensity/high risk environments; follows detailed procedures and ensures accuracy in documentation and data; carefully monitors gauges, instruments, or processes; concentrates on routine work detail and organizes and maintains a system of records. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Certificates, Licenses, Registrations Required: Valid driver's license, satisfactory driving record within Company require standards. Preferred: SCTE, NCTI, FOA or other relevant industry certifications. Other Skills and Abilities Ability to accurately measure distances, using tapes or other measuring devices. Ability to adhere to Local, Federal regulations and Company policies. Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). Ability to carry a tool belt with up to 25lbs of tools and equipment up a ladder without exceeding the 375lb weight limit. Ability to climb poles using gaffs, hooks and climbing belt as needed. Ability to differentiate between different sizes and colors of wires. Ability to drive Company vehicle in a safe and responsible manner. Ability to make cable connections in tight spaces by bending, reaching, twisting. Ability to operate appropriate computer or test equipment associated with position. Ability to perform job from high places (i.e., poles and roofs). Ability to prioritize and organize effectively. Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters. Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts. Ability to work independently. Ability to work with small components and wires to make cable connections. Knowledge of basic mathematics and electronics. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear.The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Available Benefits: Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1x salary at no cost to employee) Long and short-term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company recognized Holidays with additional Floating Holidays Paid Time Off (PTO) programs Comprehensive Flex Work Policy 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) Participation in the Employee Bonus Plan Participation in the Cogeco Stock Purchase Plan Complimentary and discounted broadband services (for those in our service area) Tuition Reimbursement Headspace Membership Opportunities for LinkedIn Learning subscriptions for select colleagues Location :Columbus, OHCompany : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. **Job Responsibilities** + Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements + Translate legal and structural terms into operational and monitoring requirements for ongoing compliance + Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements + Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation + Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions + Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements + Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases + Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries + Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies + Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners + Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation **Required Qualifications, Capabilities, and Skills** + Bachelor's degree in business/accounting preferred + Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking + Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures + Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures + Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation + Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. + Strong understanding of facility structures and their downstream operational effects. + Excellent attention to detail, accuracy, and risk discipline + Strong verbal and written communication to effectively communicate with various stakeholders and across levels + Ability to work independently with minimum supervision including demonstration of good time management + High proficiency in using MS Office tools including MS Excel JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility. NOW HIRING: Peer Support Specialist II Under supervision and guidance from the BHAS Supervisor, the Peer Support Specialist will lead Franklin County Public Health's efforts to address substance use disorders through a collaborative process that focuses on utilizing their lived experience to help others through peer support, harm reduction and prevention strategies, and community education. . Duties Include: * Assist with the planning, developing, implementing, and evaluating community-based recovery strategies that focus on opiate and other substance used in Franklin County. * Conducting support meetings and responding to client emergencies as needed. * This position will be responsible for the writing, editing, and collecting of documentation to assure compliance with existing and future grants. * This role actively identifies and collaborates on applying for new funding opportunities that align with program and agency priorities. * Conducts client documentation in compliance with federal and state policies and mandates. * This position focuses on providing excellent customer service to internal and external customers in accordance with the mission, core values, and purposes of Franklin County Public Health. * Responsible for training peers. Works with peers to provide one-to-one or group support. * Provides services that focus on emotional support, sharing experiences, education, and practical activities. * Directs individuals to create their own recovery plans and develop their own recovery pathways. Ensures that recovery plans and other supports are customized, and built on each individual's strengths, needs, and recovery goals. * The Peer Support Specialist shall function as a role model using their personal experiences to develop meaningful and trusting relationships with individuals needing peer support. * This role is expected to meet with individuals with a substance use disorder in various settings in coordination with the needs of ongoing programming and outreach, utilizing motivational interviewing, mentoring, and other techniques to assess change readiness. * This position will facilitate and coordinate warm hand offs and connections to care, and services identified as necessary by the client. * Assist peers in gaining information and support from the community to develop mastery over their own recovery, to include but not limited to attendance in a variety of pro-social activities, Twelve Step and other recovery support groups, exposing them to treatment, other supportive services options and community resources, i.e., communities of recovery, educational, vocational, social, cultural, spiritual, life skills development opportunities, etc. * Assist in client goal development through individual and group sessions. * As directed, develop a community-based peer support group for individuals with substance use disorder and or/ family forums intended to provide hope and a forum for shared positive interaction, teaching of problem solving, coping mechanisms and other life skills. * Provide long term engagement, support and encouragement via regular telephone, email, text and in person contacts. * Build and develop networks with external stakeholders and service providers to increase access to community-based resources. * Coordinate with community partners on access to evidence-based recovery supports and programs. * Maintain peer and recovery community certification(s) or take steps to become certified as a peer, as outlined by the requirements of the state, immediately following the onboarding process. * Complete documentation and data collection on associated work such as client plans, process notes, and assessments. Participate in evaluation and quality assurance activities. * Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. . Requirements: * Bachelor's degree in public health, Public Administration, Health Education, Social work, or related field. * Two years of directly related experience in grants writing, grants management. * Experience or knowledge in overdose prevention, substance use disorder treatment, harm reduction, recovery, and/or drug policy. * Ohio Driver's License. * Peer Support Specialist Certification preferred. Social Worker, Licensed Professional Counselor, and/or Chemical Dependency Counselor preferred. Hiring Wage: $25.78/hour- $29.65/hour. This is a full-time, non-exempt position. Interested applicants should apply at ***************************************** with: * Resume * Cover letter * Completed FCPH application (located: ****************************** Deadline for Applying: Internal applicants (01/02/2026); External applicants (Until Filled) No phone calls please. Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at *************** FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. NPHS IT enables technology solutions for the Nuclear & Precision Health Solutions business unit of Cardinal Health. From more than 150+ locations in the U.S., the business unit manufactures and dispenses time-critical pharmaceuticals used for diagnostic and therapeutic purposes. NPHS IT is a product-centric team operating in an agile model which includes a dedicated business product owner and a geographically dispersed team. The technology includes custom developed solutions used internally and commercially. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Working closely with the business product owners and other Cardinal Health IT teams to Identify and resolve performance bottlenecks in both frontend and backend components. + Ensure seamless delivery and integration. + Understand the NPHS business and build thoughtful, complete solutions. + Maintain stability and implement new technology where benefits are possible. + Participate in special projects to align with strategic priorities. **_Qualifications_** + 4-8 years of experience, preferred + Bachelor's degree in related field preferred, or equivalent work experience, preferred **Anticipated salary range:** $93,500 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Compensation: $46,000/year The Peer Support Specialist will make a meaningful difference in the lives of individuals, caregivers and/or families served by the National Youth Advocate Program by working closely with individuals, caregivers, and/or families to provide advocacy and support towards targeted goals. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Half Day Friday's during the summer! Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave Professional Growth: CEU's, ongoing training/education, student loan repayment program, and supervision hours And So Much More: 401K and 401K Matching flexible hours, mileage reimbursement, phone allowance Responsibilities Complete forty hours of Peer Recovery Supporter Training through the Ohio Department of Mental Health Addiction Services (OhioMHAS). Completed sixteen hours of online eBased Academy Coursework through OhioMHAS. Perform all work consistent with the National Youth Advocate Program's mission, values, and philosophies. Participate in developing the service recipient treatment/service plans with the service recipient, referring agency, caseworker, significant family member(s), and natural support. Assist individuals/caregivers/families in activities promoting resiliency, empowerment, self-care, and wellness. Assist individuals/caregivers/families in developing life skills. Assist individuals/caregivers/families in skill building and reducing barriers to help promote and achieve wellness, recovery, and resiliency. Provide support and interventions to individuals, caregivers, or families in crisis. Model the skills that promote personal resiliency, recovery, and wellness. Identify resources and services in the community that may not be available through the internal service continuum. Complete all relevant training on time as state, contract, and licensing agency standards require. Maintain client contact as required by program expectations. Actively and directly engage with service recipients to meet service needs and goals/objectives of the treatment/service plan. Interact with service recipients to develop a trusting, supportive relationship while assisting them in achieving their identified goals. Performs other duties as requested. Minimum Qualifications 21 years of age or older. High School Diploma or equivalent GED. Bilingual English/Spanish is preferred. The individual must have personal lived experience as a survivor of Human Trafficking or Commercial Sexual Exploitation (CSEC). Individuals cannot be on parole, probation, or have any current court sanction. Working, reliable telephone. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs. Other Skills Sensitivity to cultural diversity. Works well independently and as a team member. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Benefits: Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Training & development Vision insurance Join Our Team at FASTSIGNS Westerville! (TRAVEL-INTENSIVE ROLE) Are you a hands-on problem solver with a passion for bringing creative ideas to life? FASTSIGNS Westerville is hiring for a Sign Installation Specialist-and this is not your average install role. While you'll complete installations locally, a major part of this position involves frequent travel across the U.S. to complete exciting large-scale projects for our clients. If you enjoy working with your hands, seeing the country, and taking on diverse installation challenges, this role is for you. Fear of heights is not in your vocabulary! Most of your days will be spent moving, lifting, building, and traveling to make our clients' visions a reality. What You'll Do Install signage for new business grand openings, rebrands, and marketing initiatives-including banners, window & door graphics, wall murals, ADA signs, vehicle wraps/graphics, dimensional letters, post & panel signs, channel letters, and more. Travel to project sites across the country for multi-day or multi-week installations (travel may account for 50-75% of your workload). Collaborate with our talented team to deliver top-notch signage solutions both locally and on the road. Engage in manual tasks such as using power tools, climbing ladders, operating lifts, and assisting with construction-style installation prep. Represent FASTSIGNS Westerville professionally while working onsite with clients and contractors. A Successful FASTSIGNS Installer Is Responsible for offsite sign and print media installations-both locally and nationally. Able to assess environments to determine installation needs and techniques. Detail-oriented and thorough in reviewing job requirements and verifying measurements. Capable of working independently or alongside a team while traveling. Comfortable with a dynamic schedule that includes out-of-state travel, overnight stays, and varying project timelines. Ideal Qualifications for FASTSIGNS Installer Clean driving record. 18 years of age or older. Proficient with hand and power tools. Not afraid of heights (comfortable working with lifts, ladders, rooftops, etc.). Scissor lift and bucket truck experience preferred but not required. Prior experience installing a variety of signs and graphics is a plus. Must Haves Experience with sign installations or a strong handyman/construction background. Willing and able to handle physical tasks daily, including post & panel installations. Ability and willingness to travel extensively for work. This is a core requirement for this role. Professionalism and reliability when working on out-of-state projects. Nice to Haves 3M Installation certification. Vehicle wrap experience. Experience with channel letters or electrical signage. Previous travel-based installation or field service experience. Who You Are You enjoy working with people and helping them solve problems through expertise and craftsmanship. You thrive in an environment that offers constant learning, skills growth, and a clear career path. You're excited about a role that takes you on the road while giving you hands-on installation experience every day. If this sounds like you, we want to hear from you. Join us at FASTSIGNS Westerville and be part of a team that turns visions into reality-locally and nationwide. Apply Today! Compensation: $20.00 - $30.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Must Have Technical/Functional Skills - Manhattan Active technical consultant who has experience in supporting Manhattan Active and its interfaces, * Understand the various configurations of the product how they work. * Good understanding in inbound, outbound and inventory functions. * Strong problem-solving and analytical skills. * Ability to interpret data and drive system/process improvements. * Excellent communication skills for technical and business contexts. * Experience in configuration changes and implementation * Expertise in change management and user adoption strategies. * Experience working in global teams and onshore-offshore models. * Preferred: * Familiarity with tools like ServiceNow, Jira, Postman. * Strategic mindset and critical thinking. * Comfortable leading meetings and presenting to diverse audiences. * Salary Range: $100,000 $120,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

*Those that are able to receive the COVID-19 vaccination and influenza shot will be required to do so as a requirement of employment at Netcare Access. GENERAL DESCRIPTION: Responsible for providing peer support services to clients receiving residential services under the direction of clinical and medical staff in these areas. Also provides personal care services as indicated to clients in residential settings. Responsible for assisting client in current crisis and at risk for further hospitalizations to successful transition back into the community. Helps represent the mental health consumer's perspective in planning, implementation, and operations at Netcare. Acts as a liaison between the staff and clients when needed, offering a lived-experience perspective, as a crucial element of Netcare's trauma informed care. POSITIONS SUPERVISED: None ESSENTIAL DUTIES AND RESPONSIBILITIES (ALL AREAS): Is trained and approved by OMHAS as Peer Support Specialist. Training and experience in Trauma Informed Care, recognizing the impact of trauma on self as caregiver, as well as client. Gives input from a trauma-recovery perspective into the residential program and procedures affecting treatment of clients, with the aim of reducing or eliminating re-traumatizing clients, providing choice, respect, and consideration for clients and their recovery. Monitors client's well-being, performs client observation rounds and documents observations and interactions in electronic health record. Assists with dangerous and potentially dangerous situations and takes appropriate measures to assure client/worker safety. Takes initiative to interact with client and to help clients feel as comfortable as possible while at Netcare. Provides exceptional customer service to clients, visitors, coworkers, and other professionals. Documents and bills appropriately for all client interactions. Functions as a valuable member of the treatment team. Maintains productivity standards as determined by management. Reviews email and internal mail delivery daily and responds if needed in a timely manner. Performs other related duties as required. ESSENTIAL DUTIES AND RESPONSIBILITIES (SPECIFIC): Provides personal care services, including assisting clients with activities of daily living. Assists with unit responsibilities. Monitors safety and security of residents, facility and equipment, notifying the manager and/or other staff as appropriate of problems or potential problems. Provides services to, or on behalf of clients either individually, in group settings, in person, or via telephone including (but not limited to): a. Assisting in the implementation of treatment plans in accordance with identified time frames. b. Monitoring and documenting client behaviors and progress toward goals and objectives, as well as changes in symptoms. c. Providing support and interventions in crisis situations as appropriate. d. Conducts group and individual interactions with the clients according to the treatment plan and documents accordingly 5. Uses own recovery experience and training to assist clients developing the skills and knowledge needed for recovery. Performs the following duties: engaging the client supporting the personal recovery goals of the client community networking with/on behalf of the client advocating with and for the benefit of the client mentoring client bridging or helping clients navigate the mental health system training clients on self-advocacy, wellness, life skills, goal setting, and decision-making. Develops rapport and engages in a personal and positive supportive relationship, demonstrating and inspiring hope, trust, and positive outlook Provides social and emotional support. 6. Assists Human Resources in design, development, and implementation of the peer support services provided. 7. Trains fellow personnel on the unique role of peer support specialist. 8. Represents peers in Trauma Informed Care meetings throughout Netcare and other committees as assigned. 9. Ability to relate to clients with a variety of age, gender, cultural, economic and educational backgrounds, personality types and problems. 10. Ability to achieve and maintain certification in the required training programs. 11. Ability to monitor condition of clients and recognize changes in clients' mental and physical status. 12. Ability to work in alternate locations as assigned. 13. Exhibits flexibility and ability to manage multiple demands in a fast-paced environment. 14. Ability to establish and maintain effective working relationships with others. 15. Ability to translate personal experience to articulate the collective experiences of clients. 16. Ability to use basic intervention skills. 17. Ability to plan, organize and coordinate work assignments. 18. Ability to engage in problem-solving process. 19. Ability to perform basic office duties in environment of simultaneous demands. 20. Maintains appropriate emotional and relationship boundaries with clients, as defined by the Ohio Certification for Peer Supporters. 21. Attends regular supervision regarding professional emotional and relationship boundaries. 22. Maintains confidentiality expectations to protect clients and Netcare. 23. Maintains competency in the following areas, as demonstrated by successfully completing trainings provided by Ohio Peer Supporters and other organizations: Personal Advocacy Engagement Recovery and Resiliency Principles Community Supports/Connections The effective use of sharing life experiences 24. Engages in ongoing training on current practices in peer support services. MINIMUM QUALIFICATIONS (ALL): Preferred: BA/BS in mental health/social services field; SWA. Required: Completed Ohio Peer Supporter/Peer Specialist training through Ohio Empowerment Coalition and received a certificate through Ohio Mental Health and Addiction Services. H.S. Diploma or Associate Degree in mental health/social services field. Experience with mental health/drug and alcohol, and/or crisis intervention services preferred. Basic computer, telephone, and exceptional customer service skills required. ESSENTIAL CORE COMPETENCIES (ALL): 1. Ability to accurately and succinctly complete documentation of services and interventions. 2. Ability to complete required paperwork in a timely and error-free fashion. 3. Ability to identify client needs and provide effective interventions. 4. Ability to apply risk management and problem-solving techniques to clinical/workplace situations. 5. Ability to engage and de-escalate clients in a professional and effective manner. 6. Ability to effectively work as a member of a team. 7. Demonstrates broad knowledge of and ability to access community resources on behalf of clients. 8. Ability to adhere to Agency Policies, Procedures and other expectations. 9. Ability to provide Customer-Focused services 10. Actively seeks opportunities to develop professional skills.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job-it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. We named our company firsthand because we believe that lived, or "first-hand," experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach, engagement, and ongoing support of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life. The firsthand guide (a blended CPRS and Community Health Worker role) applies a hands-on approach to outreach, engagement, and ongoing support to address health related social needs (HRSN) to improve self-management of chronic conditions and navigation of the healthcare system. The firsthand Guide leverages their knowledge of the community and shared life experience to inform their interactions with the community members we serve. They serve as an essential member of the multi-disciplinary care team by partnering closely and collaborating with other firsthand roles such as the Health Guide (e.g. Nurse Practitioner) and the central support team (Benefit Support Specialists) to drive social stability, sustained recovery, and optimal health outcomes for the communities we serve. Focusing on support and services that promote whole health and reinforce autonomy, the firsthand Guide will help empower individuals to participate in their own care. firsthand Guides are empathetic, supportive, and highly trained and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder and are familiar with the intricacies of navigating a complex system of healthcare and community resources. This description is intended to cover the high level of the roles and responsibilities of a firsthand Guide. However, it is not an exhaustive list and is subject to change. As firsthand Guide, you will: * Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments. * Empower individuals to identify and pursue their personal recovery goals by modeling and teaching safe and healthy coping strategies. * Engage in care coordination to identify health related social needs and connect individuals with local resources to address needs. * Assisting in successfully attending and completing clinical visits and assisting with telehealth access * Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for assistance in navigating SSI/SSDI benefits and self-management support. * Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support. * Promote and monitor individuals' success in adhering to their personally approved care plan and provide motivational interviewing support for their adherence to their informed medication and treatment choices. You will be a good fit if you have: * Empathy, compassion, and approachability * A flexible, growth mindset. You embrace change and new ways of trying things * Excellent listening, communication, and interpersonal skills * Personal knowledge of recovery * Patience and persistence * Desire to help people in need and support their path to wellness * Comfort working as part of a multidisciplinary team * Intermediate computer skills The required experience you bring to this role includes: * Lived experience with SMI and/or SUD * Qualified as a Community Health Worker OR eligible and willing to complete coursework within first 3 months and pursue certification as soon as possible but no later than 1 year of employment * Ability to operate a vehicle including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy * Intermediate working knowledge using Google Workspace Programs specifically Gmail, Sheets, and Docs. * Exceptional communication & interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. * Decision making skills regarding own work approach/priorities, and work assignments, standards and resources. * Ability to multi-task and work in a very fast-paced environment. * Strong understanding and respect of all cultures and demographic diversity. The preferred experience you bring to this role includes: * Prior experience performing direct in-person outreach and engaging individuals with SMI * Currently holds Peer Recovery Specialist Certification * Expertise in recovery education and coaching * Knowledge of a whole health approach to peer support * Knowledge of a trauma-informed approach to peer support * Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts * Desire to learn more about a broad range of health conditions Physical Requirements: * While performing the essential duties of this job, employees are required to frequently stand, sit, walk, crouch and use their hands to type, feel, handle and pick up objects * Employees are occasionally required to climb stairs and balance; reach with their arms; stoop, bend, kneel, and lift up to 15 pounds * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Hourly Pay Rate: $20-$20 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job-it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. We named our company firsthand because we believe that lived, or “first-hand,” experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach, engagement, and ongoing support of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life. The firsthand guide (a blended CPRS and Community Health Worker role) applies a hands-on approach to outreach, engagement, and ongoing support to address health related social needs (HRSN) to improve self-management of chronic conditions and navigation of the healthcare system. The firsthand Guide leverages their knowledge of the community and shared life experience to inform their interactions with the community members we serve. They serve as an essential member of the multi-disciplinary care team by partnering closely and collaborating with other firsthand roles such as the Health Guide (e.g. Nurse Practitioner) and the central support team (Benefit Support Specialists) to drive social stability, sustained recovery, and optimal health outcomes for the communities we serve. Focusing on support and services that promote whole health and reinforce autonomy, the firsthand Guide will help empower individuals to participate in their own care. firsthand Guides are empathetic, supportive, and highly trained and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder and are familiar with the intricacies of navigating a complex system of healthcare and community resources. This description is intended to cover the high level of the roles and responsibilities of a firsthand Guide. However, it is not an exhaustive list and is subject to change. As firsthand Guide, you will: Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments. Empower individuals to identify and pursue their personal recovery goals by modeling and teaching safe and healthy coping strategies. Engage in care coordination to identify health related social needs and connect individuals with local resources to address needs. Assisting in successfully attending and completing clinical visits and assisting with telehealth access Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for assistance in navigating SSI/SSDI benefits and self-management support. Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support. Promote and monitor individuals' success in adhering to their personally approved care plan and provide motivational interviewing support for their adherence to their informed medication and treatment choices. You will be a good fit if you have: Empathy, compassion, and approachability A flexible, growth mindset. You embrace change and new ways of trying things Excellent listening, communication, and interpersonal skills Personal knowledge of recovery Patience and persistence Desire to help people in need and support their path to wellness Comfort working as part of a multidisciplinary team Intermediate computer skills The required experience you bring to this role includes: Lived experience with SMI and/or SUD Qualified as a Community Health Worker OR eligible and willing to complete coursework within first 3 months and pursue certification as soon as possible but no later than 1 year of employment Ability to operate a vehicle including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy Intermediate working knowledge using Google Workspace Programs specifically Gmail, Sheets, and Docs. Exceptional communication & interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. Decision making skills regarding own work approach/priorities, and work assignments, standards and resources. Ability to multi-task and work in a very fast-paced environment. Strong understanding and respect of all cultures and demographic diversity. The preferred experience you bring to this role includes: Prior experience performing direct in-person outreach and engaging individuals with SMI Currently holds Peer Recovery Specialist Certification Expertise in recovery education and coaching Knowledge of a whole health approach to peer support Knowledge of a trauma-informed approach to peer support Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts Desire to learn more about a broad range of health conditions Physical Requirements: While performing the essential duties of this job, employees are required to frequently stand, sit, walk, crouch and use their hands to type, feel, handle and pick up objects Employees are occasionally required to climb stairs and balance; reach with their arms; stoop, bend, kneel, and lift up to 15 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Hourly Pay Rate:$20-$20 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

As a Trip Planning Support Specialist, you will accompany travelers through every step of preparing their trips, offering clarity and reassurance. Your role focuses on answering questions, assisting with logistics, coordinating updates, and helping clients feel supported throughout their entire planning experience. At Destiny Travels, we are committed to providing dependable guidance that transforms planning into a stress-free process. Key Responsibilities • Assist clients with trip options, updates, and travel logistics. • Provide clear explanations of requirements, documents, and procedures. • Manage communication channels and follow up consistently. • Handle itinerary adjustments with professionalism and care. • Help clients feel confident and prepared for their trip. Benefits • Work-from-anywhere flexibility. • Training, mentorship, and industry education included. • Positive, people-first team environment. • Growth opportunities in travel support and coordination. What We're Looking For • Strong communication and active-listening skills. • Customer service or hospitality experience preferred. • Reliable, organized, and solution-oriented. • Comfortable with digital platforms and multitasking. • Enthusiasm for travel and helping people.

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."