External Research Solutions (ERS) supports scientific innovation by managing external screening partnerships and ensuring seamless data integration between internal teams and external vendors. Our mission is to enable high-quality, efficient research through robust data operations, strong vendor collaboration, and disciplined data governance.
Role Overview
Support external screening data operations and vendor coordination to ensure accurate, timely data delivery for scientific decision-making.
Key Responsibilities
• Maintain and update external screening data repositories and vendor-specific portals.
• Process screening requests, validate and QC data deliverables, and distribute accurate data to scientists.
• Receive, format, and publish screening data using standardized data-loading tools and templates.
• Register and maintain vendor profiles and project records in designated systems.
• Maintain and update reference/control compound lists and screening protocols.
• Request registration of new control/reference compounds as needed.
• Adhere to established data handling standards and maintain clear documentation for audits and reporting.
Qualifications
• Bachelor's degree in Life Sciences, Data Management, or a related field (or equivalent experience).
• Experience in scientific data workflows and management
• Lab experience with invitro screening assays desired
Competencies & Behavioral Skills
• Strong attention to detail with excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced, cross-functional environment.
• Collaboration: Builds strong relationships across teams and with external partners.
• Adaptability: Responds effectively to changing priorities and evolving processes.
• Accountability: Takes ownership of deliverables and follows through to completion.
• Customer Focus: Anticipates the needs of scientists and stakeholders to improve service quality.
• Continuous Learning: Seeks opportunities to enhance knowledge of tools and best practices
$58k-82k yearly est. 4d ago
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Customer Support Analyst
Legrand, North America 4.2
Support associate job in New London, CT
Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT.
Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing.
Main Job Duties:
o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction.
o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs.
o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met.
o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc.
o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%.
o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer.
o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers.
o Manages the order-to-delivery flow for key customers / project orders.
o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer.
o Performs other similar and related duties as required.
Education: B.S. degree in Logistics or Business or equivalent work experience
Experience: 3+ years of relevant Customer Service or Sales experience
Skills/Knowledge/Abilities:
Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget.
Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently.
Must have demonstrated exceptional customer service skills and a strong customer orientation.
Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired.
Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change.
Demonstrated problem analysis and problem resolution at both a strategic and functional level.
Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence
Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
$45k-50k yearly 2d ago
Technical Support Representative
Tundra Technical Solutions
Support associate job in Bloomfield, CT
This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting.
You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working.
The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting.
From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
$29k-44k yearly est. 5d ago
Data Support Analyst I
Emoney Advisor 3.9
Support associate job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 5d ago
Help Desk Analyst
Teksystems 4.4
Support associate job in Farmington, CT
IT Service Desk Technician -730am - 4pm - 2-3 Years desktop support experience. CompTIA A+ or Network+ training and or certification Experience supporting Windows 10 / 11 and Office 365 Preferred experience with ServiceNow Preferred experience: 2-3 years experience in an IT Service Desk environment, averaging 25-35 calls per day. Experience with supporting Windows 11, Office 365, and Dell Hardware. Experience with opening and managing tickets
*Skills*
Help desk support, Service desk, Customer service, Troubleshooting, Office 365, Servicenow
*Additional Skills & Qualifications*
A+ or Network +
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Farmington, CT.
*Pay and Benefits*The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Farmington,CT.
*Application Deadline*This position is anticipated to close on Jan 25, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-23 hourly 2d ago
Physician Support Associate | M-F 8a-4:30p
Radiology Partners 4.3
Support associate job in Putnam, CT
Radiology Partners is seeking a Physician SupportAssociate I (PSA-I) coordinates physician workflows for all Jefferson outpatient sites, supporting all Partner-Hospital physician workflows and performs various administrative tasks related to the efficiency of image reading. Organizes workflows to maximize Radiologist productivity and efficiency.
WHO WE ARE AND WHAT WE DO
Jefferson Radiology is a Radiology Partners practice, which is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
WHY RADIOLOGY PARTNERS
* Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
* Compensation Reviews, Career Growth Opportunities
* Generous PTO Plans and Paid Holidays
* Proudly Certified as a Great Place to Work for Five Consecutive Years
POSITION DUTIES AND RESPONSIBILITIES
* Within a team environment, monitors work lists for exams performed in the Jefferson Radiology enterprise. Assigns STAT and subspecialty exams to appropriate Radiologist for timely reading. Monitors exams in order to assign coverage during lunch breaks for the Radiologist. Anticipates and ensures that when STAT exams are performed in the various Partner-Hospital departments the Radiologist reads the exam in a timely manner. Coordinates and works with all other PSA's to assign subspecialty reads.
* Reviews Radiologists' daily work schedule at the beginning of the work day. Communicates and coordinates fluoroscopic exams, injection procedures, STATS and any meeting and conference calls so that it does not interfere with or disrupt the day. Proactively monitors the radiology exams scheduled and pending scheduling while working with the physician scheduling team to ensure appropriate enterprise-wide physician coverage. Works with the hospital scheduling team to schedule pending exams when appropriate physician coverage is already scheduled if appropriate. Consistently updates the Outlook calendar to reflect the current physician coverage and to ensure that there will be appropriate physician skill set on site to perform those procedures.
* Ensures the quality assurance (QA) of all exams, including making available the information necessary for the radiologist to interpret the current study. Solicits necessary additional clinical information if needed from clinical staff. Ensures that all patient work sheets, requisitions, and prior exams/studies and reports are loaded into the information system and available, along with the proper clinical information for the Radiologist; locates any missing paperwork.
* Triages and coordinates phone calls for the Radiologists. Ensures efficiency and timeliness when responding to outside inquiries. Handles incoming requests/issues in a way that avoids and minimizes interruptions to the Radiologists' workflow. Batch communicates non-urgent tasks and messages for the Radiologist to reduce interruptions during the shift. Places and receives phone calls to referring physicians and staff as necessary.
* Maintains knowledge on multiple software applications and provides basic technical assistance to the Radiologists as needed.
* Manages the "Out of Service Level Agreement" (SLA) and the "Unread" report.
* Schedules and prepares consult reads, and second reads as appropriate.
* Participates as a member of the Jefferson Radiology Team. Consistently demonstrates and promotes Jefferson Radiology Values. Acts as an ambassador of Jefferson Radiology to hospital staff, management, physicians and patients.
* Ensures a professional attitude and appearance at all times. Consistently demonstrates flexibility and good judgment. Consults with co-workers and supervisor as necessary.
* Adheres to all Jefferson Radiology policies and procedures, including Compliance, HIPAA, OSHA, and licensing and accreditation guidelines. Reviews policy and procedure manuals on an annual basis.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required.
* Previous experience working directly with physician schedules or facilitating physician flow, preferred.
* Other combinations of education and experience will be considered.
* Must demonstrate knowledge of medical terminology and radiology specialties.
* Must demonstrate ability to handle multiple demands in a calm and efficient manner and to communicate clearly and tactfully.
* Must demonstrate a strong customer service orientation and a pleasant, professional manner.
* Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel.
COMPENSATION:
The hourly range for this position is $18.00-$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.
Based on current government regulations, COVID-19 vaccine and Booster may be mandated, offering medical or religious exemptions upon request. All applicable COVID-19 mandates will be identified and discussed during the interview process.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email ********************** to notify our team.
$18-21 hourly 18d ago
TekSynap Skillbridge Program
Sql Database Administrator In Fort Belvoir, Virginia
Support associate job in Connecticut
Responsibilities & Qualifications
TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization.
Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap.
If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities.
Overview
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Visit us at *****************
Apply now to explore jobs with us!
The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap.
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States
Type of environment: Varies
Noise level: Low
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Legal right to work in the United States
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
$32k-53k yearly est. Auto-Apply 46d ago
TekSynap Skillbridge Program
Teksynap
Support associate job in Connecticut
**Responsibilities & Qualifications** TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization.
Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap.
If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities.
**Overview**
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Visit us at **************** .
Apply now to explore jobs with us!
The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap.
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States
+ Type of environment: Varies
+ Noise level: Low
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
Legal right to work in the United States
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
**Job Locations** _US-AL | US-AZ | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-MS | US-LA | US-TX | ..._
**ID** _2025-8626_
**Category** _Other_
**Type** _Temporary Part-Time_
$32k-53k yearly est. 60d+ ago
Sales & Service Support Specialist (Csr Backup)
Clean Climate HVAC
Support associate job in Broad Brook, CT
The CSR Sales & Service Support Specialist plays a critical role in supporting day-to-day business operations at Clean Climate HVAC. This hybrid position bridges the gap between sales, service and customer service by ensuring smooth project flow, assisting with scheduling and dispatch, and providing CSR coverage for the office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced HVAC environment.
Key Responsibilities
Sales Support
Assist sales team with proposal preparation, estimates, and documentation in ServiceTitan.
Follow up with customers on pending quotes and maintain communication through the sales cycle.
Track sold jobs and ensure projects are properly created and handed off to operations.
Service Management Support
Help manage install projects and service jobs in ServiceTitan.
Support scheduling of crews, coordinating equipment requisitions, and monitoring project timelines.
Maintain communication with field technicians to ensure job readiness.
Assist in job costing, reporting, and reviewing project progress.
CSR Backup
Provide coverage for incoming calls, emails, and chat when CSR team is unavailable or overflow occurs.
Assist customers with scheduling, billing inquiries, and service updates.
Document customer interactions and follow up as necessary.
---
Qualifications
HVAC, construction, or service industry experience
Strong communication and organizational skills.
Experience with Service Titan (or similar FSM software) preferred.
Ability to multitask and adapt between sales, service, and CSR responsibilities.
Customer-first mindset with problem-solving skills.
---
Core Competencies
Team-oriented with a “jump in where needed” mentality.
Strong attention to detail and follow-through.
Ability to balance customer service with operational priorities.
Comfortable working with both office staff and field technicians.
---
Position Benefits
Competitive pay with growth opportunities.
Cross-training in sales, operations, and customer service.
Opportunity to develop into a leadership track role (Service Manager or Sales Coordinator).
Health benefits, PTO, and company perks.
$46k-88k yearly est. 60d+ ago
Temporary Support Associate
Coach 4.8
Support associate job in Connecticut
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!
Among other things, individuals in this role will:
• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed.
• Represent Coach brand appropriately
• Basic computer skills*
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 15 through January 1
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.00 TO $17.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
$15-17 hourly 60d+ ago
Client Support Associate
CCT 3.7
Support associate job in New Haven, CT
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$7-18 hourly Auto-Apply 60d+ ago
Service Desk Specialist
Astreya 4.3
Support associate job in Greenwich, CT
What this Job Entails:
We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
Scope:
Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Your Roles and Responsibilities:
Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels.
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility
Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur.
Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience.
Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects.
Required Qualifications/Skills:
5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment.
Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics.
Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN.
Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority.
Physical Demand & Work Environment:
Full time on site in an office environment
Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$40.92 - $64.62 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$45k-60k yearly est. Auto-Apply 60d+ ago
Operations Support - Windsor, CT
Maersk 4.7
Support associate job in Windsor, CT
**Opportunity** About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is on providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI's.
**Essential Functions:**
+ Tracking and tracing outbound shipments
+ Inspecting outbound freight
+ Contracting new carriers as needed and assigning carriers, and providing load tenders
+ Communicating freight status and any problems to other stations and customers, and updating the system
+ Provide customer service
+ Able to work overtime and weekends on call rotations.
+ Data entry of shipments into the transportation management system
+ Quoting, costing, and invoicing of international shipments, air, ocean, and ground
+ Domestic air and ground routing (including Canada)
+ Contract new carriers
+ Negotiate Freight Rates
+ Develop collaborative carriers relationships
+ Assigning carriers and providing load tenders
+ Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers.
**Skills/Competencies:**
+ Multi-tasking while maintaining precise attention to detail
+ Excellent verbal and written communication skills
+ Must be able to type 35+ words per minute
+ Must be able to work in a demanding, high-volume environment, particularly with email and calls
+ Precise attention to detail
+ Proficient in Microsoft products
+ Must be tech-savvy
**Schedule:** Monday through Friday - 9:00 am to 5:00 pm
**Company Benefits:**
+ Medical
+ Dental
+ Vision
+ 401k + Company Match
+ Employee Assistance Program
+ Paid Time Off
+ Flexible Work Schedules (when possible)
+ And more!
**Pay Range:**
$22.00 - $24.00
_*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. _
\#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Apply Now
Apply Now
United States Of America, Windsor
USA, Connecticut, Windsor, 06095
Full time
Day Shift (United States of America)
Created: 2025-11-26
Contract type: Regular
Job Flexibility: Site Based
Ref.R167575
$22-24 hourly 53d ago
Temporary Support Associate
Tapestry, Inc. 4.7
Support associate job in Farmington, CT
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!
Among other things, individuals in this role will:
* Engage customers using the Coach Experience Service expectation and selling behaviors
* Interact genuinely and naturally with the customer
* Maintain accuracy when operating POS and adhere to Coach cash handling policy
* Ensure accurate email/name and data capture where permitted by law
* Ensure proper phone etiquette is upheld when answering store calls
* Drive conversion through client engagement and omni selling techniques
* Support back of house tasks as needed.
* Represent Coach brand appropriately
* Basic computer skills*
* Ability to execute at a fast pace
* Attention to detail and accuracy
* Able to climb, bend and kneel
* Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
* Must be available to work October 15 through January 1
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.00 TO $17.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123327
$15-17 hourly 60d+ ago
Service Support Specialist
Unlimited Service Group 4.3
Support associate job in Windsor, CT
at A-Tech Commercial Parts and Service
Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Manage incoming calls, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Complete general administrative tasks
Customer Relations
Address customer inquiries or issues promptly and professionally
Develop and maintain strong relationships with customers and internal teams
Support estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new initiatives and operational improvements
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 7d ago
Metrology, QC & Production Support Technician
Bausch + Stroebel
Support associate job in North Branford, CT
Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.!
Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market.
With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging.
Serving a global market
In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market.
The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf.
Position Overview
The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components.
Core duties and responsibilities include the following.
Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges.
Initiate rework or rejection of the part if required.
Accurately document the results of the inspections.
Generate spreadsheets for data collection.
Laser, etch, or pin stamp numbers on a part.
Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration.
Maintain all controlled document files and test records in a timely and accurate manner.
Evaluate problems and make initial recommendations for possible corrective action to the supervisor.
Typically performs routine assignments supporting production (material selection and cutting according to work orders).
Loads and unloads materials onto or from pallets, trays, racks, and shelves as required.
Transports materials from storage or point of use work areas.
Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished.
Must wear proper safety equipment and comply with company safety rules at all times.
Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.).
Qualifications
Positive attitude and striving to improve/learn new things every day.
Regular, consistent, and punctual attendance is required.
Knowledge of Metrology, QC, and Calibration techniques.
Know when and how to ask for assistance to ensure understanding of projects and tasks.
Able to accept direction from others.
Accepts routine change in the job and department.
Ability to anticipate the needs of the shop.
Possesses good written and verbal communication skills.
Demonstrates accuracy and thoroughness.
Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles.
Uses good time management
Ability to read and interpret drawings
Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel.
Education and/or Experience
High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program.
2+ years of experience in a manufacturing environment as a quality inspector.
Quality system awareness.
Experience with the properties of common metals and plastics used in manufacturing.
Knowledge of ISO 9001:2015 is required.
LANGUAGE SKILLS:
Ability to fluently read and write English, comprehend and follow verbal and written instructions
MATHEMATICAL SKILLS:
Intermediate to advanced shop math. Knowledge of the metric system is a plus.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Warehouse manufacturing environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
Hours:
M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible
Benefits:
We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years).
Home Office / Travel:
This position is located in Branford, CT.
If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement.
Bausch + Stroebel's US Headquarters is located in Branford, CT
***********************
Bausch + Stroebel is an Equal Opportunity Employer
$54k-92k yearly est. 1d ago
Service Support Specialist
A-Tech Commercial Parts and Service
Support associate job in Windsor, CT
Description Windsor, CTService Support Specialist Position OverviewAre you an organized multitasker who loves keeping things running smoothly? We're looking for a Service Support Specialist to be the backbone of our branch operations. In this full-time, in-person role, you'll support multiple departments, ensure customer satisfaction, and help our team deliver exceptional service every day.Key ResponsibilitiesOperations Support
Manage incoming calls, assist dispatch, and create work orders
Maintain accurate billing notes and input new equipment data
Administrative Coordination
Prepare and process customer, third-party, and manufacturer billing
Complete general administrative tasks
Customer Relations
Address customer inquiries or issues promptly and professionally
Develop and maintain strong relationships with customers and internal teams
Support estimate preparation and general service documentation
Team Collaboration
Support the Branch Manager with new initiatives and operational improvements
Contribute to a positive, collaborative office environment
Qualifications
Previous billing and/or customer service experience
Strong attention to detail and excellent organizational skills
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Ability to prioritize and manage multiple projects effectively
Self-motivated, adaptable, and capable of thriving in a fast-paced setting
Strong written and verbal communication and problem-solving skills
Team-oriented with the ability to work independently when needed
Completion of a successful background check and drug screen is required.
Must be at least 18 years of age.
Physical Requirements
Primarily office-based role
Occasional light lifting (office supplies, equipment, boxes)
Combination of sitting, standing, and walking throughout the day
Comfortable using computers and general office equipment
Compensation & Benefits
Pay: up to $25/hour (based on experience)
Insurance: Medical, dental, vision, life, and disability coverage
Retirement: 401(k) program with company match
Paid Time Off: Vacation, sick time, and generous time-away programs
Perks:
Casual work environment
Employee assistance and recognition programs
Team-building and employee relations events
Competitive compensation and opportunities for growth
About A-Tech Service A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Our technicians meet customers' expectations by providing world-class repair, preventive maintenance, and manufacturer warranty service in restaurants, schools, hotels, hospitals, nursing homes, and other hospitality businesses. Let us know if you want to be part of our team! To learn more, please visit us at: *************************
$25 hourly Auto-Apply 7d ago
Clinic Support Associate Floater (Part Time)
North Lake Physical Therapy
Support associate job in Mystic, CT
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic SupportAssociate for immediate, long-term employment. Our expectations of a clinic supportassociate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Monday/Wednesday 12pm-7pm in Groton and Tuesday/Thursday 12pm-7pm in Mystic
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Additional Information
What We Offer!
Competitive compensation package
401(k) plan with company matching options
Generous Paid Time Off
A rich benefits package, including medical, dental, life and long-term disability insurance
Progressive Leadership Development Programs
New York's 529 College Savings Program
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits
FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work
Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration
And much more!
$32k-49k yearly est. 1d ago
Clinic Support Associate Floater (Part Time)
Metro Physical & Aquatic Therapy
Support associate job in Mystic, CT
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic SupportAssociate for immediate, long-term employment. Our expectations of a clinic supportassociate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Monday/Wednesday 12pm-7pm in Groton and Tuesday/Thursday 12pm-7pm in Mystic
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Additional Information
What We Offer!
Competitive compensation package
401(k) plan with company matching options
Generous Paid Time Off
A rich benefits package, including medical, dental, life and long-term disability insurance
Progressive Leadership Development Programs
New York's 529 College Savings Program
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits
FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work
Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration
And much more!
$32k-49k yearly est. 9d ago
Client Support Specialist
Emoney Advisor 3.9
Support associate job in Stamford, CT
The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client Support Specialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.Job Responsibilities* Answers a large volume of service calls, chats, or emails of increasing complexity regarding eMoney applications within a call center environment* Provides technical and planning product support to advisors* Assist advisors with financial planning scenarios within the eMoney platform* Keep abreast of new features and functionality on all production sites of eMoney* Keep abreast of financial planning industry laws and trends* Identify customer needs, clarify information, research every issue, and provide solutions* Meet personal and team quantitative and qualitative targets* Log all appropriate details of interactions in a comprehensible way* Attends all trainings and successfully completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures* May review emails and processes administrative requests* Competently answers questions and resolves customer issues* Escalates complex issues to tier two teams when necessary* Stays up to date on system releases, new features, bugs* Maintains high levels of call quality and professionalism* Overtime and closing schedules may be expected depending on business needs* Follows assigned schedule including start/stop, break and lunch times* Meets efficiency standards set forth by the company Requirements* 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience* Bachelor's Degree or relevant experience* Financial Paraplanner Qualified Professional (FPQP), Certified Financial Planner (CFP), or other financial planning related designations is strongly preferred* Knowledge/Experience supporting at least two of the following five topics: investment, retirement, life insurance, education, estate or related financial planning experience is strongly preferred* Strong aptitude for technology and experience with web applications* Familiar with financial concepts and terms* Strong problem-solving skills Skills* Excellent communication and interpersonal skills, including the ability to communicate effectively to both technical & non-technical audiences* Ability to clearly communicate complex issues in an understandable manner* Ability to work independently and as part of a geographically dispersed team* Must be self-motivated and know when to escalate or seek guidance* Ability to manage multiple projects and tasks simultaneously* Detail-oriented and able to accomplish a wide variety of tasks in a fast-paced environment* Working knowledge of MS Office suite including, Outlook, Excel, Word, Power Point* Strong interpersonal and verbal/written communication skills* Strong organization skills and time management skills* Able to keep an even temperament and provide a pleasant service experience* Experience using SalesForce/CRM program a plus* Bi-lingual/Spanish speaking a plus The salary range for this position is $48,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.