Support associate jobs in District of Columbia - 451 jobs

Job Description Sigmatech, Inc. is seeking highly qualified and motivated Space Acquisition Program Element Monitor (PEM) Support Analyst in support of the Assistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ) in Arlington, VA. SAF/SQ has overall responsibility for Department of the Air Force (DAF) space systems acquisition and architectures oversight as well as integration of allied, civil, and commercial space capabilities into United States Space Force (USSF) architectures. These responsibilities are carried out in close collaboration with the Chief of Space Operations (CSO) and the USSF staff. SAF/SQ also serves as the Space Service Acquisition Executive (SAE) and oversees and directs the activities of the Space Rapid Capabilities Office (SpRCO), Space Systems Command (SSC), and the Space Development Agency (SDA). SAF/SQ's guiding objectives are to (1) drive speed into space acquisitions, (2) make our space architecture more resilient, (3) integrate our space architecture with other war fighting domains, (4) drive program management discipline across our acquisitions, and (5) ensure that space and ground acquisitions are time phased to optimize operational availability. Achieving these objectives requires a workforce with broadly diverse and deep skills in system engineering, program management, architecture analysis, program planning and budgeting, and executive level communications and support. This position requires familiarity in the following areas: DoD, commercial and civil space operations, ground systems, on-orbit systems, links, international capabilities, threats, cyber operations and security. The candidate should be comfortable providing expertise in supporting the development, integration, and coordination of Space Acquisition policies and strategies across DoD and interagency stakeholders. Responsibilities The Space Acquisition PEM Support Analyst will primarily support the Capability Development Directorate (SAF/SQS). Working independently, or as part of a diverse multi-disciplined team, the candidate will: Provide impartial assessments of programs approaching key decision points as well as prime Contractor technical and operational issues. Review and provide recommendations on existing and proposed Space Force acquisition and capability area policies and implementation. Review and evaluate the impact of national, DoD, JCS, and civil government policies and activities that affect Space Force acquisition programs and capability areas. Develop and maintain an integrated baseline to capture the architecture, performance, utility, costs, and milestones associated with programs (operational, in development, and future). Analyze system level and system-of-systems level requirements, needs, and capabilities. Explore opportunities for integration, as well as for migrating into the NSS enterprise new and emerging technologies, concepts, research, and development efforts from DoD, IC, civil, and commercial sources. Identify integration opportunities across the NSS enterprise including the integration of space with non-space (cyber, terrestrial, maritime, and air) capabilities. Collaborate with external systems engineering organizations. Provide technical and acquisition support to communicate critical information, such as senior leader decision forums, annual planning guidance, and the results of periodic portfolio reviews to support decisions affecting future space and space-related systems and capabilities. Provide the required expertise in planning, programming, budget, and execution to ensure SAF/SQ's program and budget submissions correlate with existing plans, policy, guidance, and architectural decisions. Support the assessment of the DoD program/budget submissions to develop Space Program Assessments and evaluate service POM compliance with policy intent. Provide assessments to SAF/SQ and advise the Three-Star Programmer's Review and Defense Management Action Group (DMAG) on Assist the SAF/SQ in assessing NSS programs for capability gaps and overlaps and formulating recommendations to support NSS decision makers. Any other tasks closely associated with the performance of duties listed above. Required Qualifications Must have an active TS security clearance with SCI eligibility. Bachelor's Degree and at least 7 years of experience working in a space-related field. Familiarity with the full range of Space Operations and Associated Capabilities. Familiarity with Defense Space and National Security Space in the areas of strategy, requirements, capabilities, architectures, programs, acquisition, and operations. Familiarity with civil, commercial, and international space capabilities. Experience working on a headquarters staff. Excellent organizational skills; ability to plan, track, and maintain due dates for multiple tasks and products central to the organization's business processes. Exemplary writing and editing skills. Strong attention to detail. Ability to adapt to rapidly changing work environments while maintaining flexibility and versatility. Experience working successfully with senior executives at multiple organizational levels. Demonstrated proficiency with using Microsoft Office and other standard computer applications. Experience fostering stable and productive working relationships that communicate expectations and promote cooperation. Experience communicating effectively and concisely using a variety of styles and techniques appropriate to the audience. Ability to work collaboratively with personnel at all levels of the customer organization to deliver results; strong networking, interpersonal, and customer service skills are key. EEO employer

To provide high-quality IT support and services that enable Bank employees to seamlessly access technology, empowering them to effectively serve the Bank's clients. Provision and manage user access, including account creation, modification, and deactivation, ensuring appropriate permissions and security protocols are followed.To serve as the first tier of support, using analytical problem-solving skills to troubleshoot and appropriately escalate issues. Essential Job Functions: Troubleshoot, diagnose and resolve technical hardware and software issues remotely and in person. Open and close IT service requests and manage the classification, assignment, tracking, escalation, and completion of requests. Provide Windows end-user hardware (desktop/laptop), software, and smartphone/tablet support. Provide technical support, deployment, configuration, and installation of computers. Perform hardware diagnostics and coordinate repairs. Install and test computers, printers, and other peripherals; configure operating systems and application software packages. Help maintain and assist in operating all audio-video equipment. Assist in implementing and deploying telecommunications systems, including VOIP, cell phones, etc Support the maintenance of physical IT assets, installed software, and third-party tools to ensure efficient troubleshooting and inventory tracking. Create, delete, and manage user accounts and access permissions. Resolving user-reported issues related to access, permissions, and account problems. Support audit processes by providing logs and evidence of access management activities. Crosstrain network administration tasks. Onsite branch visits are required for maintenance, IT-related issues, and new setups/installations Must be available to work weekends, overtime, and cover for team members when they are on vacation. Perform other duties as directed. Knowledge, Skills, and Experience Requirements: Associate degree or minimum 5+ years of equivalent experience in a related field At least one-year hands-on experience in a technology support function Effective verbal and written communication skills and ability to communicate and interact with senior management and staff at all levels Strong analytical and problem-solving skills Highly organized, resourceful and results-oriented Understanding of and passion for new technology trends

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Attorney Support PROS Specialist - Billing is an integral part of Latham's Attorney Support team. This role will be responsible for coordinating the activities of the billing process and performing billing duties with varying levels of complexity, while acting as a liaison between billing attorneys, billing specialists, assistants, and/or members of the firm (customers) and the billing staff, as well as responding to internal and external inquiries in a timely manner, and contacting clients regarding delinquent bills and other outstanding issues. This role will be located in our Washington, D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Creating, editing, and processing bills in accordance with Firm and client requirements, reviewing proformas, handling subsequent corrections, and e-billing coordination Generating and reviewing proformas from 3E (informational and/or billing) Utilizing computerized billing and payable software modules to complete the billing process and research and provide information to customers Proactively seeking knowledge regarding the status of bills and consistently meeting agreed-upon deadlines Professionally communicating with customers to ensure resolution of outstanding items and updating customers on status of bills as needed Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Exhibit detail-oriented, highly organized, and excellent customer service skills, with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm Display knowledge of 3E or Elite And have: A high school diploma or an equivalent, preferably a bachelor's degree A minimum of three (3) years of relevant experience in a legal, accounting, finance, or an equivalent industry Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2 Pay Range USD $85,000.00 - USD $100,000.00 /Yr.

Job Summary: The Records Support Associate Level I provides support to the client staff by performing various clerical and repetitive manual functions with high attention to detail and accuracy. Roles and Responsibilities: Perform record retirement projects. Pull records, verify alphabetical order and ensure that they are retrievable, make file folders, box up the records, record the accession number and other identifiers, and retire them to the WNRC. Utilize work procedures and search techniques using current and historical (manual and electronic) filing systems used by Client Services. Prepare files for retention, disposition, and retrieval purposes. Assist with maintaining the Division's mail desk and perform the daily distribution of all incoming mail to the Division, including mail from the client agencies and all overseas posts. Perform basic data entry. Perform searching and filing functions, file and/or retrieve application packages from file cabinets. Operate high speed scanning equipment. Receive and load pallets and individual packages into FedEx, UPS, USPS, or other transportation carrier vehicles. Offload/move heavy materials from the office using either an electric or manual pallet jack. Generate mailing labels, ensure that mail labels match the applicant identification, and fill and seal envelopes with the correct client and corresponding supporting documents. Box and archive files for mailing and/or storage purposes. Receive, sort, dispense, and disassemble third-party mail. Follow a pre-set pattern for document sequencing.

Responsibilities: Resolves workstation issues throughout the organization to maximize firm-wide productivity Acts as a resource to the other IT groups by assisting with workstation, application, and testing. Provides on-site and remote end users support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner. Provides multimedia meeting support as necessary to assist the Audio/Visual Support team, including the support of projectors and video & teleconference systems in a timely and efficient manner. Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to assigned office IT GROUP e-mail alias. Tracks, documents, monitors, and completes all issues in IQ-track to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution. Works with staff and attorneys to ensure that they understand how to use the technology tools available to them, to enable them to realize the highest level of productivity by minimizing recurrence of use-related issues. Provides comprehensive incident support for customers at varied locations, including in-person, remote, and home office (as needed), including rapid problem resolution followed by root cause analysis and knowledge transfer by notifying others as appropriate based on problem documentation and escalation procedures. Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions. Installs, maintains, and upgrades equipment and its associated infrastructure as needed; investigates hardware problems and performs repairs as necessary; responds to equipment setup requests in a timely and proficient manner. Maintains inventories and interacts with vendors as necessary to contract technology supplies and services. Develops instructions and procedures for software installations and configurations, enabling knowledge sharing across the department. Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members. May occasionally visit assigned offices to provide onsite assistance and inventory tasks as needed with short notice. Requirements 5+ years of experience in Windows workstation implementation, management, and support Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+ Experience using and supporting Windows; MS Office and MS Office 365; SharePoint, Teams, Zoom, and Skype for Business; and document management systems such as NetDocuments required Basic knowledge of Networking in an MS Server 2008 or 2012 environment required Experience with basic laptop and printer repairs and ability to replace basic components of a PC, Laptop, and Printer required Experience using and supporting video conferencing equipment preferred Experience with Citrix, PGP, Elite, Carpe Diem, Aderant and Relativity is a plus

Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and Network Services as well as Executive Leadership Support (White Glove service) for our US Government client will be located in Washington, DC SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT Responsibilities Oversee the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, IP networks Provide LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves) Provide inventories and prioritize network and equipment repairs Establish voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools Verify service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers Document network by recording configuration diagrams and programming Analyze network performance and prepare and present reports based on that analysis Maintain network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation Initiate moves and/or setups as required/requested Maintain customer rapport by listening and answering questions and resolving concerns in a timely manner Install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services. and microwave transmission systems, such as found in complex electronic switching systems, telecom rooms, and other telephone services Qualifications A degree from an accredited College/University in Computer Science, or related discipline is preferred 2-5 years of experience in system engineering, software development, or related field CCNA or CompTIA Network+ certification is a plus Experience with wireless LAN controller and Lightweight Access Points, preferably Cisco equipment Basic understanding of WLAN technologies, network management, 802.11 b/g/n/ac standards Basic understanding of security protocols and authentication (WPA2, EAP-TLS, 802.1x, AAA) and experience with RADIUS solutions (preferred: NPS and/or ISE) Excellent communication skills Ability to obtain Public Trust Clearance Candidate must be a US Citizen or Permanent Status Green Card holder Candidate must have lived in the US for the past 5 years Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members)

Job Description: Short Description:Support Services Specialist Complete Description:· The position is located in the Support Services Group within the Clients Office and is under the supervision of the Chief, Support Services.· Provides services for special events, e.g., set-up of facilities, furniture and equipment, ensuring that equipment, materials and timing needs of the event sponsors and other customers are met.· Participates in the movement/arrangement of furniture and equipment. Coordinate with appropriate staff to facilitate moves, e.g., arrange appointments, plans for materials needed to perform job, review plans and requirements prior to carrying out assignments.· Arranges for and participates in relocation of staff and equipment as well as construction/renovation of workspaces. Monitors tasks performed by contractors based on specifications from manager. Assures that the manager is kept apprised of the status of the project. Such matters could include painting, installing, repairing, carpeting and arranging furniture and accessories.· Works with Support Services Chief to affect the timely disposition or archival of aged records of various media.· Processes agency mail and special packages, including receipt, routing, metering/postage, dispatch and control of packages, mail and all other forms of written or printed communications. Provides reports periodically or as requested.· Arranges for such services as printing, publication, procurement, in-house reproduction services, distribution and maintenance of stock levels. Periodically reviews stock, purges and disposes of items no longer in use, e.g., organizational forms, periodicals and publications.· Stays abreast of state-of-the-art developments, trends and outlooks in the field.· Performs other related duties as assigned. Other Significant facts:· Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Work experience:· Minimum of 1-year experience working in logistics, mail handling and/or event planning. Skills:· High school diploma or GED. Required · Experience working in logistics, mail handling and/or event planning. Required 1 Year · Ability to work nights and weekends as needed to support the sales goals of the DC Lottery.· Ability to lift at least 50 pounds. Required Compensation: $18.00 - $190.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

Experienced IT professional (6-10 yrs) providing Tier II support for critical 311/911 operations-troubleshooting workstations, apps, networks. Supports Mobile Data Computers to ensure field unit connectivity. Weekend role: 10-hour shifts, 2 days/week. Responsibilities: 1. Provides Tier II IT support for 911 and 311 call floor operations, including troubleshooting workstations, testing software updates, resolving system glitches, and assisting users. 2. Supports MDC division operations, including imaging, processing client support requests, configuring, and maintaining toughbooks, routers, and associated vehicle installations. 3. Provides support and feedback on implementation of IT hardware and application solutions for the call floor and MDC environments. 4. Performs tests, participates in system acceptance procedures, and performance monitoring methods for call floor applications and MDC systems. 5. Supports radio communications, dispatch operations, and network system infrastructure, including routine monitoring, alarm escalation, and coordination with OCTO and external stakeholders. 6. Provides IT support for Mobile VPN and mobile connectivity tools, including diagnostics, troubleshooting, and coverage analysis. 7. Follows OUC-IT Standard Operating Procedures (SOPs) for Tier II troubleshooting and daily operations. 8. Supports IT asset management by tracking, updating, and maintaining inventory of call floor and MDC hardware, ensuring accurate records of equipment assignment, deployment, and lifecycle status. 9. Uses the ServiceNow ticketing system to open, track, update, and close OUC-IT service tickets in accordance with established processes. 10. Participates in inter-agency coordination to ensure technical requirements for 911, 311, and MDC systems are met. 11. Assists with security patching, operating system upgrades, firewall coordination, and integration of agency software into call floor and MDC environments. 12. Assists in the deployment of new hardware and applications, including installation, configuration, testing, and user support. 13. Performs other duties and responsibilities as required, assigned, or requested. * Minimum Education/Certification Requirements: Bachelor's degree in IT or related field or equivalent experience Job Type: Full-time Experience: Bachelor's degree in IT or related field or equivalent: 5 years (Preferred) A+ or Network+ certifications preferred but not required: 1 year (Preferred) design, develop, test computer systems and components: 6 years (Preferred) IT lifecycle management, performance monitoring, and QA: 2 years (Preferred) IT system security principles and technical documentation: 2 years (Preferred) Support in research, evaluation,integration of new techs: 2 years (Preferred) IT security principles, methods, and tools: 2 years (Preferred) operating systems installation and configuration procedures: 2 years (Preferred) network standards, and network management tools: 2 years (Preferred) maintaining database operations and assisting: 2 years (Preferred) monitor system performance & recovering data from backup i: 2 years (Preferred) customer support, problem resolution databases, troubleshoot: 2 years (Preferred) Compensation: $40.00 - $45.00 per hour

Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging opportunity to provide Tier 1 support for our DOJ OJP customers in Washington DC. The Service Desk Specialist will be part of a team providing centralized service to handle all: * OJP web-based grant and non-grant applications; this involves applications troubleshooting and acting as a bridge between end-users and development teams by resolving issues, providing guidance, and documenting solutions and * IT-related queries and operational problems from users with operating systems and desktop applications We strive to have a high rate of first call resolution but also expect our team to follow escalation processes to route tickets to the appropriate support groups when required. We provide daytime support hours 7 days a week and everyone must have the ability to multitask in a fast-paced environment and possess the knowledge and expertise to resolve customer issues efficiently and accurately. This position requires strong communication skills and an ongoing desire to acquire new skills to ensure technical competency to assist with mid-level technical questions such as local system setup, local network issues, or compliance with data and interoperability standards, as well as applying technical solutions to issues that have established resolution methods. Responsibilities: * Answer phones or respond to email requests and create incidents using DOJ OJP's ITSM systems (ServiceNow) and maintain them through resolution. * Provide prompt and courteous customer service. * Offer first line of support and provide information that may be found in a knowledge base and/or manuals. * Identify, escalate (e.g., Tier 2 and Tier 3 escalation), and manage incident resolution; close incidents and service requests including those escalated to third parties and the IT Security Division. * Cooperate and support colleagues and interact with other support groups. * Follow the knowledge base and priority matrix for issue resolution. * Analyze information and evaluate results to choose the best solution to solve issues. * Resolve technical issues within the policies and standard operating procedures provided. * Observe, receive, and otherwise obtain information from any relevant source. * Perform remote diagnostics and troubleshoot client workstations and mobile devices. * Troubleshoot and resolve incidents and problems. * Respond to general inquiries and non-technical questions. * Provide password recovery for all users on various systems. Required Skills/Experience: * Must be a U.S. Citizen and successfully complete a DOJ OJP T2 Public Trust background check. * High School Diploma or GED. * 1 years of IT Support experience, preferably in a Service/Help Desk or Call Center environment. * Experience using ServiceNow, Remedy or equivalent ITSM. * Experience configuring/supporting Windows 11 or higher operating system. * Experience configuring/supporting Microsoft Office O365. * Experience supporting at least one of the following: Adobe Acrobat, Adobe Acrobat Reader, Adobe Creative Cloud Suite, Microsoft Edge, or Google Chrome. * Able to work in an environment that is open 7 days a week, including holidays. Preferred Skills/Experience: * HDI certification. * ITIL Foundation certification. * Other relevant technical certifications (e.g., Microsoft, CompTIA, etc.). * Experience supporting DOJ or other similar federal agencies. Physical and/or Mental Qualifications: * Effectively communicate with customers, stakeholders, and technical specialists. * Able to work with minimal supervision. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $23.50/Hour to $25.50/Hour The hourly rate range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.

Job Description H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). The Service Desk Support Specialist will provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist responsibilities will include: Answering phones and entering initial ticket information. Helping to resolve simple issues. Providing password resets and account unlocks as needed Providing basic troubleshooting and problem resolution for supported applications Providing ticket escalation to Tier 2 technical support technicians. Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training. Develop a FAQs and Knowledge Base (KB) documenting basic issues providing guidelines for routine troubleshooting and assisting in the education of end users. Required Education: High School or equivalent diploma. Required Qualifications: Five (5) years' IT related experience Three (3) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy Helpdesk systems Desired Qualifications: Experience with SharePoint Requests for Services (RFS) application. Clearance Qualifications: Must have a DoD Final Secret Security Clearance Qualified candidates may submit their resume to the career section of our company website at ******************** All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). The Service Desk Support Specialist will provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist responsibilities will include: Answering phones and entering initial ticket information. Helping to resolve simple issues. Providing password resets and account unlocks as needed Providing basic troubleshooting and problem resolution for supported applications Providing ticket escalation to Tier 2 technical support technicians. Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training. Develop a FAQs and Knowledge Base (KB) documenting basic issues providing guidelines for routine troubleshooting and assisting in the education of end users. Required Education: High School or equivalent diploma. Required Qualifications: Five (5) years' IT related experience Three (3) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy Helpdesk systems Desired Qualifications: Experience with SharePoint Requests for Services (RFS) application. Clearance Qualifications: Must have a DoD Final Secret Security Clearance Qualified candidates may submit their resume to the career section of our company website at ******************** All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

Job Description Type: Full Time Overtime Exempt: No Reports To: ARMADA HQ Security Clearance Required: Active Top Secret *********************CONTINGENT UPON AWARD**************************** The Homeland Security Presidential Directive 12 (HSPD-12) is the directive that was issued for "Policy for a Common Identification Standard for Federal Employees and Contractors". HSPD-12 calls for all federal employees and contractors to use a standard smart credential to verify their identity for secure access to federal buildings and information systems. The HSPD-12 Program Support Specialist duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: HSPD-12 Program Support Specialist. The Homeland Security Presidential Directive 12 (HSPD-12) conducts sponsorship duties such as corrections of information in the USAccess database and coordinate actions with the USAccess Help Desk. Perform inquiries within the applicable systems and databases such as JSTARS, PIPS, DICAM, and USAccess to determine the status of applicant's PIV cards. Provide weekly updates to the Program Manager on applicant status inquiries and corrective actions taken to correct any problems. Submit the weekly report on a spreadsheet via email. Conduct Sub-Agency Transfer Requests and notify the requestor when the action has occurred. Make notifications of completion or issues that arise via email. Conduct and assist with PIV card enrollments, activations, and updates for customers. Use the scheduling tool for customer appointments. Ensure the HSPD-12 scheduling calendar provides adequate time to complete the required process and ensures availability of the system. Conduct employment termination actions in USAccess on PIV cards for individuals that are no longer employed by the Department of Justice. Conduct card life cycle management actions to include, but not limited to, reprints (defective/damaged PIV cards), reissues (name changes, lost/stolen, expired certificates), and card renewals. Recommend USAccess role assignments after verifying that training requirements have been met. Forward verified requests to the HSPD-12 Program Manager, Chief, Physical Security, or the Assistant Director. Submit time and expense reports per Company protocols, comply with Company and contract policies and procedures, support other duties as assigned by PM or Company Leadership. Assist in other HSPD-12 duties, special projects, as requested. Knowledge, Skills, and Abilities (KSAs): Ability to multi-task, pay close attention to detail, stay alert and focused, and coordinate and manage electronic security equipment. Ability to use computer software applications including, but not limited to Microsoft Word, Excel, PowerPoint, databases, and email. Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision. Possess excellent oral and written communication skills. Ability to work independently with little or no supervision. Possess excellent typing abilities and the skill to prepare documents accurately with minimal errors. Ability to professionally interact with customers, colleagues, and command members at all levels; and to foster positive business relationships. Minimum General Experience and Education: Bachelor's degree with 2 years of experience or if no bachelor's degree, 6 years' experience operating a help desk responsible for the identification, prioritization, and resolution of reported issues. Ensuring all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Extensive knowledge of Personal Identification Verification (PIV) sponsoring, registration, and authentication. Minimum Education: BS/BA in a related field (or four additional years of experience). Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

ID: ADC2-ESMT-015 Program: ACE Wage/Hr: $50.00 Hours/Week: 24-40 Minimum Age: 55 . This role is offered through a partnership agreement and does not constitute an NRCS hiring action. Description: is a non-federal role funded through an existing agreement between NRCS and NEW Solutions. The enrollee will provide direct support to farmers and landowners, enabling the implementation of conservation practices on the ground. This role contributes to NRCS's mission by enhancing capacity in field offices and ensuring timely assistance to producers. It is designed to free up NRCS staff for emergency and high-priority responses, not to replace federal staff. This role helps ensure continued progress on conservation planning, practice implementation, and technical assistance, especially in high-demand or disaster-affected areas. It aligns with the Administration's priorities for farmer-first, field-facing, and partner-enabled capacity expansion. For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the Natural Resources Conservation Services (NRCS). These are experienced professionals who provide technical and professional assistance to the Department of Agriculture for the Agriculture Conservation Experienced Services (ACES) Program. Benefits: Paid Health Insurance Premium for positions budgeted at 60+ hours per pay period, Accrued Vacation and Sick Leave, Paid Federal Holidays, and optional Vision and Dental Insurance available for positions budgeted at 35+ hours per pay period. Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?ACES Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?ACES Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the USDA-NRCS and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. Qualifications: Minimum of 20 year(s) of experience in conservation planning, natural resources, or similar fields; implementation and restoration of conservation easements, including the use of conservation practices, along with program administration of easement programs. OR BA/BS Degree in griculture, Conservation, Natural Resources and Environment, or similar fields. Must have adequate organizational, technical, programmatic and interpersonal communication skills and experience to independently assist, organize and help oversee these support reviews working and assisting states. Experience required with Windows, MS Word, MS Excel, MS PowerPoint Program Management Activity Solution (PAMS) and SharePoint sites Duties: This position is located on the Easement Programs Division (EPD) within the Programs Deputy area for the Natural Resources Conservation Service (NRCS) National Headquarters. NRCS administers easement programs to landowners who want to maintain or enhance their land in a way beneficial to agriculture and/or the environment. The mission objectives for these conservation easement programs are to provide landowners with technical and financial assistance to help conserve agricultural lands and to restore, enhance and protect wetlands, forestland, and grasslands and their related benefits. The primary purpose of the position is to provide direct, specialized program support services and quality assurance/quality control to states, facilitating easement acquisition, restoration, and stewardship activities on individual projects with farmers and ranchers. Assist EPD and the Internal Controls and Quality Assurance Team with a wide range of program support services both on-site and off-site designed to assist states to help ensure the easement records are complete and accurate in our files and the appropriate easement business tools. Help conduct reviews with states using a multidisciplinary team designed to build on-site support and assistance. Help identify and correct potential issues, validate completeness of easement files, accuracy of data, compliance with programmatic and financial policy, and ensure implementation of restoration plans and stewardship processes are current. Provide any necessary easement support services to the readily available states, conduct other pertinent quality assurance topics as needed, and gather and inform EPD of processes and guidance that may need improvement or expansion in the future. 60% Provide support to EPD and the Internal Controls Team to assist states in identifying and reducing risk to the agency through Internal Control processes and quality control activities. As part of the Agency?s overall quality assurance efforts, the Internal Controls and Quality Assurance Team provides assistance to states in identifying and correcting potential findings, helps ensure compliance with program policies and procedures, increases accountability, and decreases financial risk to the agency while preparing for future financial audits with easement programs. 20% Provide subject matter expertise and support to Easement Networks related to the implementation and stewardship of wetland, grassland, and forestland easements. 10% Other assigned tasks to support easement program implementation include, but are not limited to, assisting with drafting policy and procedures, preparing guidance, job aids, and training documents, collaborating with other NRCS disciplines, and providing needed support services to states. 10% Other: annual information system security, anti-harassment, and civil rights training. Basic operation skills are needed for the NRCS business tools (National Easement Staging Tool, Conservation Desktop, etc.) and other software, however, additional training beyond may be available. Travel Requirements: Travel to states across the country to provide the direct support services to states will be a significant portion of time for this position. Overnight travel: On average direct support services to states will be 5 - 12 states visited each year, each state visit will be a week in length. Air travel anticipated: On average direct support services to states will be 5 - 12 states visited each year. Rental cars: On average direct support services to states will be 5 - 12 states visited each year, each state visit will be a week in length. Physical requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.

About the Job Performs a variety of tasks for the departments within support services including but not limited to transporting patients and items delivering linen food equipment and medical supplies receiving medical supplies and/or equipment patient room cleaning trash and soiled linen pick-up assisting in maintaining all areas of the Food Service department in a sanitary condition including heavy cleaning and washing dishes pots and pans. The Support Service Specialist may work in any of the following departments: Central Patient Transport Clinical Equipment Support Environmental Services Food and Nutrition Services Supply Chain and/or Linen Distribution. Primary Duties and Responsibilities * Performs a number of tasks within Support Services including but not limited to: the duties of the following job titles of Material Handler Receiving & Shipping Specialist Food Service Worker I/II Central Transport Assistant Environmental Services Aide Hospitality Assistant Waste Technician Linen Distribution Assistant Equipment Ortho Technician. * Completes other duties and special projects as assigned by the Support Services Staffing Manager/Float Pool Manager or designee. Minimal Qualifications Education * High School Diploma or GED required * Minimum of 3 years of directly relevant job-related experience may be substituted for the educational requirement. Experience * 6 to 12 months experience required Licenses and Certifications * DL NUMBER - Driver License Valid and in State (DRLIC) may be needed for specific job functions Knowledge Skills and Abilities * Ability to read write and perform basic addition and subtraction * Ability to comply with basic oral and written instructions This position has a hiring range of USD $19.36 - USD $28.77 /Hr.

Who We Are Prestige Healthcare Resources, Inc. is a mission-driven behavioral health organization dedicated to restoring hope, dignity, and wellness in the communities we serve. For over a decade, we have worked to support individuals living with complex behavioral health needs by providing innovative, person-centered services that promote recovery, independence, and community integration. We operate under the SUD (Substance Use Disorder) model, delivering high-intensity rehabilitative services through an integrated, multi-disciplinary team. Our approach is rooted in compassion, evidence-based care, trauma-informed practice, and a belief in the potential of every individual we serve. What You'll Do As a Recovery Support Specialist, you will be a critical member of the SUD team, helping clients define and achieve their recovery goals. You will build trusting, therapeutic relationships and support individuals in developing the skills needed to manage their symptoms, build independence, and live meaningful lives in the community. In this role, you will: Conduct ongoing assessment of clients' needs and support development and updates of Individualized Recovery Plans (IRPs) Teach clients skills that support independent living, symptom recognition/management, coping, interpersonal relationships, transportation, and conflict resolution Support clients in crisis situations with compassion and clinical awareness Assist clients in applying for benefits and entitlements, including SSI, Medicaid, housing, and transportation resources Connect clients to natural supports and community resources such as AA, recreational centers, and peer-led groups Identify safe, appropriate housing and support clients through transitions between settings Accompany clients to critical appointments and help them navigate complex systems Provide education and support to families or natural support networks, where appropriate Document services accurately and timely, including progress notes, billing, IRP updates, and correspondence Payment is per billable hour Monitor client progress when involved with external community agencies Participate in the SUD team meetings and the on-call rotation for after-hours client needs Advocate for clients within social, governmental, and community settings This role is field-based and requires regular travel throughout the Washington, D.C. Metro Area . What You'll Bring You are committed to recovery, empowerment, and the belief that individuals can thrive with the right supports. You are skilled at building rapport, navigating systems, and teaching practical life skills that promote self-efficacy and independence. You bring: High school diploma required; additional education preferred At least three (3) years of experience working in SUD and/or behavioral health programs Knowledge of behavioral health services, assessment, treatment, and consultation Familiarity with counseling modalities, diagnostic principles, and co-occurring disorders Ability to apply theories and techniques to diverse populations, including those with complex needs Understanding of clinical research, performance management, and program development Commitment to a strengths-based approach to service delivery Strong documentation, time management, and communication skills Ability to work collaboratively within a multi-disciplinary team and in community settings Flexibility to participate in on-call rotation , as needed Why Prestige Working at Prestige means joining a team that values compassion, connection, and community empowerment. We believe recovery is possible-and we work every day to make it real for the people we serve. At Prestige, you can expect: A mission-driven culture centered on dignity, hope, and resilience Opportunities for learning, professional development, and growth A collaborative, supportive team environment The ability to make a meaningful impact in the lives of clients and their families Together, we help individuals build the skills, confidence, and connections they need to thrive in their communities. AAP/EEO STATEMENT It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodations for qualified individuals with disabilities.

Certified Peer Support Specialist Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. Founded in 1982 as a non-profit organization by members of the recovery community in Mesa, Arizona, Community Bridges Inc. has held as its principle mission “maintaining the dignity of human life” for more than 40 years. The District of Columbia Stabilization and Sobering Center (“DCSSC”), operated by Community Bridges, Inc. (CBI), will offer immediate, 24 hours/day, 365 days/year, no cost, low barrier access to Crisis SUD services for individuals 18 years of age and older, regardless of gender, insurance, and citizenship status. The DCSSC will provide individuals experiencing an SUD crisis with person-centered and a recovery-oriented alternative to unnecessary encounters at emergency departments or interactions with law enforcement. The DCSSC will ensure those individuals seeking or referred for services will receive an integrated and comprehensive care to address their specific needs in a supportive clinical and recovery-oriented environment. CBI will hire pursuant to the DC EEO provisions. Job Summary The Certified Peer Specialist is an individual who has lived experience in recovery from mental health and substance use disorders. The Certified Peer Specialist provides experience, strength, and hope to individuals, their families, and significant others presenting for care to minimize the emotional impact of treatment and increase the likelihood of recovery along with the likelihood of continued care once discharged. This position also assists in the transition to the most appropriate level of care available in conjunction with the established treatment team, which includes ensuring coordination of care with all parties who are currently involved in the patient's case and ensuring that family and other social supports identified in the patient's treatment plan are involved in the discharge planning process. Skills/Requirements: Highschool diploma or GED required. Associate Degree or higher preferred. Minimum of six months of recovery from substance use and/or mental health disorders required. Health Care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations preferred. CBI is growing and expanding our services! We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers. For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and has lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. Hourly Rate: $21/HR - $27.77/HR

About the Organization CLASP is the leading global authority on efficient appliances' role in fighting climate change and improving people's lives. With 25 years of expertise, CLASP collaborates with policymakers, industry leaders, and other experts to deliver clear pathways to a more sustainable world for people and the planet. CLASP is a global nonprofit with offices in Europe, India, Indonesia, Kenya, and the United States. We have worked in over 90 countries since our inception in 1999. We are mission-driven and committed to a culture of diversity, transparency, collaboration, and impactful work. Find out more about CLASP. CLASP's Operations Team The Associate, IT plays a critical role in ensuring the smooth and secure operation of CLASP's technology infrastructure in the US office while supporting broader organizational operations. This role is responsible for maintaining systems, providing user support, managing equipment, and coordinating with global IT colleagues on the implementation of IT policies and projects. The ideal candidate is a proactive problem solver with a strong interest in technology, excellent interpersonal skills, and the ability to collaborate effectively in a multicultural and distributed work environment. About the Role This US based position serves as the primary point of contact for technical assistance across CLASP. This role supports staff in the US and other global offices by troubleshooting technical issues, managing systems, and helping implement digital solutions that enable our mission driven work. The ideal candidate is a clear and patient communicator who is tech savvy, empathetic, and energized by supporting colleagues across different regions and time zones. Key Responsibilities IT Support and Service Delivery Serve as the primary IT contact for CLASP US staff and visiting team members. Provide timely technical support to staff across global offices, resolving hardware, software, account access, and connectivity issues. Maintain high-quality service delivery by adhering to IT policies and procedures. Maintain accurate ticket records, escalate complex issues appropriately, and ensure staff receive clear, friendly communication throughout the support process. Operational Consistency and Quality Monitor daily IT tasks (device preparation, user onboarding, permissions management, basic system checks) to ensure reliability and adherence to IT procedures. Identify recurring issues or system gaps and recommend improvements to increase efficiency, stability, and user satisfaction. Assist in updating documentation, SOPs, and knowledge base articles for accuracy and clarity. Identify and develop processes for IT standardization, optimization, and process improvement. Communication and Coordination Initiate communication with staff to clarify issues, confirm resolution steps, and ensure timely delivery of IT support. Communicate effectively with internal teams to understand IT needs and provide updates on open issues. Help keep users informed of known issues, scheduled maintenance, or changes that may affect their work. User Training & Engagement Perform technical onboarding and IT orientation training for regional teams and deliver group or one-on-one training sessions on key systems, tools, and IT best practices. Develop clear and accessible training materials, user guides, and knowledge base articles to support staff proficiency and independence. Actively build trust with teams through transparent communication, empathy, and a service-oriented approach. Security and Compliance Enforce CLASP's IT policies and cybersecurity requirements and contribute to security maintenance, audits, and compliance reporting activities. Adhere to secure best practices when performing system and user account updates. Report security incidents to the Global IT team. Support staff with cybersecurity awareness training and best practices. Collaboration and Continuous Improvement Support integration of IT systems across departments for improved workflow and efficiency. Use established troubleshooting methods to identify, diagnose, and resolve issues efficiently. Understand when to escalate problems to senior IT staff or external partners to maintain service quality and continuity. Support the development of an IT environment that is transparent, approachable, and focused on continuous learning and improvement. Who You Are You ensure Process Integrity by maintaining consistent processes and tasks, providing ongoing oversight to ensure reliability, with some supervision. You Advise by proactively communicating with staff on issues affecting project delivery and collaborating with external consultants and partners to achieve objectives. You Sustain Standards by anticipating and addressing issues to ensure timely delivery of services at the required level of quality. You Execute by carrying out, reviewing, and verifying tasks or processes within a specialized area of work or in support of staff. You Inform by acknowledging and clarifying instructions from your supervisor and communicating with the team to execute assigned tasks and projects, including effective communication with external stakeholders and vendors as assigned. You Prioritize by effectively managing tasks and deliverables to meet established timelines while consistently delivering work that meets defined standards. Required Qualifications: 1-3 years of experience in IT support, help desk operations, or technical troubleshooting. Working knowledge of hardware support, operating systems, and common work productivity platforms. Strong customer service skills, with the ability to communicate clearly and patiently with non-technical staff. Ability to follow established procedures, document work, and maintain consistency in service delivery. Basic understanding of network fundamentals, account permissions, and device security practices (MFA, updates, antivirus). Ability to manage multiple support requests with attention to detail and reliability. Familiarity with identity and access management and both Windows and Mac systems. Detail-oriented with a proactive, solutions-first mindset. Preferred Qualifications: Associate's degree or equivalent combination of certifications and professional experience. Familiarity with identity management or MDM tools. Interest in growing into a project, systems, or security-focused IT role over time. Experience supporting a global or distributed workforce, ideally across time zones. Experience collaborating with vendors or external MSPs. Experience in a nonprofit or NGO. Compensation and Location CLASP offers competitive compensation commensurate with experience, including paid health insurance for individuals and their families/dependents, retirement fund and includes a collegial office environment that supports wellness and flexible working options. While much of the work can be done remotely, team members are expected to be in the office on designated days, including a weekly in office day on Wednesday, and as needed for meetings, training, or other in person activities. Applicants should be comfortable with a flexible in-office schedule. This position is based in CLASP's Washington, DC office. Early morning or evening hours may be required to support international collaboration, and travel may be required.

Unit Support Associate PICU - (26000011) Description In collaboration with and under the supervision of a Registered Nurse the Unit Support Associate will assist in activities directly related to the care of patients and operation of the unit. This will include but is not limited to providing direct 1:1 observation of patients related to safety or behavioral issues. Support the unit function by assisting in the maintenance of supplies, operations Qualifications Minimum EducationHigh School Diploma or GED (Required) Required Skills/KnowledgeBasic computer skills preferredknowledge of child development preferred Required Licenses and CertificationsBasic Life Support for Healthcare Provider (BLS) (Required) Functional AccountabilitiesMaintain Patient SafetyMaintain environmental safety through room sweep and checklist Adhere to principles of pediatric safety through use of handrails, seat belts and direct observation. Never leave patient unattended Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others. Remain in patient room unless relieved by nurse or another Unit support associate Accompany patient for any procedures off the unit Meet/Satisfy Patient NeedsEngage patient in distracting, age appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN) Reinforces positive behavior Assist with linen changes and room stocking Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals Maintain universal precautions Assist with providing breaks as directed by Charge Nurse Maintain a Clean and Safe EnvironmentKeep room clean and tidy Maintain a calm environment When not responsible for direct patient observation stock unit, nurse servers, carts etc as directed by charge nurse. Monitor common unit areas for cleanliness, stock par levels and supplies Reports safety hazards to staff i. e. broken furniture/broken equipment Assist in a variety of unit support activities as directed by Charge Nurse i. e. room set up, answer call bells, customer service activities. Effective Communication with Other StaffReports pertinent patient information and call for assistance if the patient develops destructive behaviors i. e. pulling lines. With RN establishes priorities for individual patient communicates with team members in establishing priority tasks. Maintains regular communication with RN related to assigned duties and patient behavior; preforms activities within prescribed scope, seeks clarification when needed Immediately report escalating behaviors to RN Confers with RN when confronted with unfamiliar patient care issue. Ensure information sharing when handing off to new Safety attendant Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: NursingOrganization: Patient ServicesPosition Status: R (Regular) - FT - Full-TimeShift: RotatingWork Schedule: FT, DNR, EOW, 8-12hr/shifts Job Posting: Jan 27, 2026, 5:21:10 PMFull-Time Salary Range: 37336 - 67995. 2

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Attorney Support PROS Specialist is an integral part of Latham's Attorney Support team. This role will be responsible for directly assisting an assigned group of local attorneys in addition to providing global team support with a variety of administrative responsibilities, while assisting lawyers with client intake tasks such as processing conflicts of interest and new business intake forms. This role will be located in our Washington, D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Monitoring lawyer time entries for compliance with firm standards, while proactively editing entries, and alerting attorneys of any non-compliance Generating, editing, and posting client invoices ensuring firm and client defined standards (Outside Counsel Guidelines) are met, while working with assigned lawyers to regularly manage their billing inventory, as applicable Gathering and working to the preferences of assigned attorneys in order to execute tasks such as expense reimbursement, calendaring and scheduling, document management/edits, and travel arrangements Preserving the confidentiality of firm and client protected information Working in a global team environment with a real-time work ticketing system (ServiceNow) Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Exhibit detail-oriented, highly organized, and excellent customer service skills, with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm Possess the initiative to work both independently and in a team environment with a customer service focus Demonstrate the ability to multi-task and adapt to continuously evolving technology platforms And have: A high school diploma or equivalent; preferably a Bachelor's degree or equivalent A minimum of three (3) years of relevant experience in a legal or professional services environment, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2 Pay Range USD $75,000.00 - USD $90,000.00 /Yr.