A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
#J-18808-Ljbffr
A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model.
#J-18808-Ljbffr
$150k-185k yearly 4d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Support associate job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
#J-18808-Ljbffr
$72k-127k yearly est. 4d ago
Desktop Support Specialist
I.T. Solutions, Inc. 3.9
Support associate job in Richmond, CA
Long Term Contract
Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed)
Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education.
ESSENTIAL FUNCTIONS:
Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person.
Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures.
Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner.
Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements
Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions.
Determine and execute the best solution for the issue based on available information and details provided by users.
Properly configure and deploy hardware and software.
Standardize and automate processes using scripting technology.
Oversees system image management to align with company security guidelines or SOP (standard operating procedure).
Responsible for the maintenance and creation of software packages & security patches
Plans and implements system automation as required for better efficiency.
Identity Access Management (Account creation and deactivation)
Participate in IT Projects and team efforts.
EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:
2+ years of experience as a Service Desk Specialist.
Above average understanding of computer systems, mobile devices, and other technology products.
Ability to diagnose and resolve basic technical issues, as well as, researching new ones.
Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware.
Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions.
Excellent organizational, communication, time management, problem-solving, and customer-service skills.
Ability to understand and execute technical manuals, documentation, and guides.
Must have strong customer service skills, including ability to listen, interpret and explain IT related issues,
and concept in non-technical terms.
Must possess excellent verbal and written communication skills.
Team-orientated and available for evening/weekend work when necessary.
Computer-related qualifications and certifications will be viewed favorably.
CompTIA A+ (Plus) certification preferred.
Must be able to lift up to 50 lbs.
OTHER QUALIFICATIONS:
Great emphasis on customer service.
Ability to multitask in a fast-paced environment.
Experience with supporting audio video events preferred.
Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.).
Experience working in a laboratory environment preferred.
Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week.
The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package.
I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$41k-55k yearly est. 4d ago
Customer Escalation Support Lead -- SONDC5715677
Compunnel Inc. 4.4
Support associate job in San Francisco, CA
We are seeking a highly hands-on frontline leader to join our organization. Reporting to the Associate Manager of Support, this Platform Support Escalation Lead role is responsible for resolving merchant support tickets, owning critical escalations, and coaching agents in real time. The ideal candidate thrives in high-stakes, high-complexity environments, communicates clearly under pressure, and drives improvements in systems, processes, and knowledge to scale support across thousands of restaurants.
KEY RESPONSIBILITIES
Work the support queue daily, owning and resolving a broad range of merchant tickets end-to-end.
Serve as escalation owner for urgent, complex, and high-impact cases, coordinating across Support, Ops, Product, Engineering, and external partners.
Lead by example on ticket quality, speed, and customer communication, especially during downtime or operational disruption.
Coach and unblock support agents in real time, building their investigation habits, customer handling skills, and confidence.
Contribute to playbooks, internal knowledge, training materials, and process improvements based on live case experience.
Strengthen support operations as new channels and coverage expand (e.g., phone/video, extended hours).
Participate in daily team meetings and provide input on operational improvements.
Drive resolution of novel issues by asking the right questions, engaging stakeholders, and building context quickly.
QUALIFICATIONS
Strong direct customer-facing support experience in a high-volume environment.
Experience supporting customers in high-stakes, high-complexity environments (e.g., operational downtime, financial impact, multi-system dependencies).
Prior experience as a team lead, escalation lead, floor lead, supervisor, or manager (formal title not required).
Proven ability to coach and raise performance standards through example, not just delegation.
Strong ownership mindset; able to push cases through ambiguity and coordinate across teams.
Clear and calm communication under pressure; skilled at de-escalating tense situations and setting realistic expectations.
Ability to troubleshoot in detail while recognizing patterns and translating them into improvements.
NICE TO HAVE
Experience supporting POS systems, payments, hardware-enabled products, logistics, or multi-system workflows.
Familiarity with support tools and workflows (e.g., Intercom, routing/triage, QA, knowledge management).
Comfort with basic technical troubleshooting; networking experience is a plus.
Experience improving training content, troubleshooting playbooks, or onboarding materials.
WORKING CONDITIONS
Fast-paced support environment with direct customer interaction.
Requires flexibility to handle urgent escalations and extended coverage hours.
Collaboration across multiple teams including Support, Ops, Product, and Engineering.
$96k-118k yearly est. 3d ago
L2 Support Operation Specialist
Infostride
Support associate job in Mountain View, CA
The L2 Support Operations Specialist is responsible for managing the support ticket queue by reviewing an inquiry and dispatching it to the right person to handle. This person handles inquiries/incidents for GCA and CABES services except technical support cases that should be handled by the Engineering team.
This role serves as the central coordination point between L1, L2 (IBM), L3 (Drivemode & HM), and product manager team, design team, legal team, QA team, ensuring that tickets are properly triaged, routed, resolved, and escalated according to severity and operational rules.
The L2 Support Operations Specialist handles:
Queue monitoring for inquiries and dispatch a ticket to the appropriate person
Queue monitor time: 10:00 am to 14:30 pm on weekdays in PT
14:20-14:40pm Daily sync with a queue manager in JST
Handles mainly non-technical requests (Severity 1-4) to improve the products, designs, localizations, legal, regulations related
If needed, assign a ticket to an appropriate person or a lead in that team
Communicate with a customer proactively to get details to help proceed a request (via JIRA, Slack, Call)
Analyze the data and Improve operational processes and operations
Work with Service Manager to keep the queues healthy and improve processes
Ideally but not mandatory: Investigate, triage and debug the issues (with certain technical skills)
Severity 1 incidents & technical inquiries are escalated to one of three on-call engineers to be a triage according to the defined escalation process.
Required Skillsets
Experience in ITSM / Incident & Problem Management for +3 years
Hands-on experience with Jira or other Support management tools (ticket workflows, priorities, escalation)
Ability to distinguish and handle technical vs. non-technical issues
Familiarity with mobile applications, connected services, or automotive software
Strong triage, prioritization, and coordination skills
Clear written and verbal communication skills
English required
Japanese preferred
Ability to work calmly in a fast-paced, operational environment
Strong documentation and detail-oriented
High flexibility and a patient and capable of investigating an issue
Preferred skillsets
Capable of reading codes (Kotlin Multi Platform, Swift, GraphQL, basic server languages) for debugging
Key Responsibilities
1. Queue Management & Triage
Monitor incoming Jira tickets across GCA and CABES on a daily basis for Non Technical inquiries
Shift schedule: 10:00 am - 14:30 pm on weekdays in PT except Drivemode's holidays
Non Technical inquiries: Read the manual, feature requests, feedback to improve products, designs, legal related, local requirements, regulation, quality assurance related
Perform initial triage to confirm:
Severity level
Technical vs. non-technical classification
Correct product and ownership
Ensure tickets include sufficient context (impact, urgency, background)
Adjust severity when necessary and return tickets to L1/L2 with explanation if misclassified
2. Handling & Resolution
Own and resolve assigned non-technical tickets (Sev 1-4) end-to-end
Apply known fixes, workarounds, and build KBs
3. Dispatch & Routing
Route tickets to the appropriate teams (L3, 3rd party, PM, Design, QA, Vehicle, Legal)
Ask Product Manager to reach out to HM vehicle team when product ownership is unclear
Support cross-product and cross-region ticket coordination
4. Escalation & SLO Management
Monitor acknowledgment and response times against defined SLOs
Escalate tickets via Jira and Slack when SLOs are breached and notify relevant stakeholders listed in Escalation process
Support escalation flow for:
Sev 1-3 → Manager / Sr. Manager
Sev 4 → Queue review and prioritization
Provide clear and concise context when escalating tickets
5. Communication & Coordination
Act as a communication bridge between L1/L2, L3, Service Manager, Eng managers and HM
Provide timely updates in Jira to ensure transparency
Use Slack for operational communication when coordination is required
Support smooth handover during daily and weekly on-call transitions
6. Documentation & Continuous Improvement
Maintain accurate ticket history, investigation notes, and resolutions
Identify recurring issues and propose improvements to SOPs, FAQs, or KBs
Provide operational insights to the Service Manager for reporting and analysis
Support process improvements related to ticket flow, triage, and escalation
$41k-71k yearly est. 4d ago
Technical Customer Support / Helpdesk - Level 1
Mota 4.2
Support associate job in Sunnyvale, CA
UNorth, established in 1999, is a global leader of innovative consumer products and services.
Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology.
The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard.
UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed.
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more.
UNorth Brands you will be working on specifically are:
Consumer Electronics
************
Aviation Headset for Pilots
***************
Job Title: Technical Customer Support / Helpdesk - Level 1
Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
Type: Full-time
General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
Availability: Immediate Opening
RESPONSIBILITIES
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
Qualifications
Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
Excellent Writing Skills.
Be Technical and up to date on Technology
General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
Understand basic HTML
Must be active on Facebook, Twitter, Instagram, YouTube
Ability to multi-task and prioritize in a fast-paced environment
Excellent troubleshooting and repair skills
Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
Legal to Work in the United States and be able to pass background check and screening
RESPONSIBILITIES (Include but not limited to):
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
____________________________________________________________
You should know (without research) top 5 technology product of this year.
You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
Consider yourself a sharp and internet savvy person
Consider yourself technical
Consider yourself a detailed-oriented person
Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
General Rate for this position is: $9 - $17 / Hour
Please Indicate your availability
This is an on-site position. Please do not apply if you are looking for remote work.
$9-17 hourly 60d+ ago
National Support Specialist, Multivendor Services - Siemens
Philips 4.7
Support associate job in San Francisco, CA
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
* Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
* Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
* Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
* Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
* Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
* You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
* Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
* You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$46-73.7 hourly Auto-Apply 5d ago
National Support Specialist, Multivendor Services - Siemens
Philips Healthcare 4.7
Support associate job in San Francisco, CA
Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$46-73.7 hourly Auto-Apply 6d ago
Service Desk Specialist II
Astreya 4.3
Support associate job in Cupertino, CA
What this Job Entails:
The Service Desk Specialist II will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the end-user. You need to be an eager learner and put the learning to practice in-line with company and client policies and procedures.
Scope:
Applies company policies and procedures to resolve a variety of issues
Works on problems of moderate scope
Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
Maintain equipment inventory, including processing RMAs and ordering new equipment.
Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user.
Participates in monitoring, updating and maintaining tickets in a defined ticketing system.
Responds to tickets, contacts users and plans workload.
Update, track and escalate the ticket to appropriate levels/group for resolution as required.
Sign off on closed tickets with the user to include follow up specifically to the end user.
Provide routine software and hardware troubleshooting support to employees to resolve common IT problems.
Engage in support of access to corporate network/wireless and applications both on the network as well as over VPN.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Ability to work independently with minimal supervision
Excellent coordination skills and a team player
Ability to identify issues and escalate as needed
Excellent written and oral communication skills
Strong interpersonal and customer service skills
Knowledgeable about hardware, software, and network troubleshooting
Understanding of software application use and installation
Ability to resolve technical issues under pressure
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$27.24 - $45.40 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
$27.2-45.4 hourly Auto-Apply 16d ago
Store Support Associate
Transformco
Support associate job in Concord, CA
The Store SupportAssociate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department.
JOB DUTIES/RESPONSIBILITIES:
• Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience
• Assist other Store Supportassociates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions
• Serves Members promptly at Merchandise Pick Up
• Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor
• Executes Footwear Display verification and Floor Sample scans and completes follow-up actions
• Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments
• Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset
• Completes minor repairs of stock and Member merchandise
• Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members
• Adheres to merchandise and inventory protection standards.
• Performs promotional ad setup and take down without error or omissions in assigned areas
• Follows all store standards for backroom
• Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers
• Adheres to merchandise protection standards
• Performs other duties as assigned
REQUIRED SKILLS:
• Basic reading, arithmetic, and writing and oral communication skills
• Working while standing for long periods of time
• Lifting and holding bulky and large-sized merchandise, up to 50 lbs.
• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
• Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
• Basic Internet navigation skills
PREFERRED SKILLS:
• Retail Experience
• Good Organizational Skills
JOB REQUIREMENTS:
• High school diploma or equivalent
• Less than one year of related experience
• 18 years of age or older
$38k-72k yearly est. 10d ago
Support Associate
Tory Burch 4.9
Support associate job in Livermore, CA
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$28k-34k yearly est. Auto-Apply 60d+ ago
Peer Navigator/ Peer Support Specialist (ICS)
Sierra Vista Child & Family Services 4.2
Support associate job in Modesto, CA
Job Description
Apply Here: ******************************************************************************
Peer Navigators work with individuals, groups, and communities to improve mental health as a part of a treatment team. They provide lived experience and expertise that professional training cannot provide. This person is a role model to peers who exhibits competency and knowledge from the lived experience.
Qualifications:
High School diploma or GED required.
Personal knowledge gained through firsthand lived experience in mental health.
Peer Support Specialist - Current Peer Support Specialist certification required. California certifications must remain active and valid with their governing entity.
Proficient in Microsoft suite (Word, Excel, PowerPoint).
Knowledge of community resources preferred.
Bilingual preferred.
A valid California driver's license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency's insurance company
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to instruct in group and individual settings.
Ability to work effectively with cultural/ethnic diversity.
Maintain confidential information according to legal and ethical standards. Ability to work at various locations, including client homes, schools and community settings.
Physical, mental, and emotional health adequate to perform duties.
Responsibilities:
Provide the perspective of experience to clients.
Assist clients with accessing and linking to community resources.
Help clients and family members with problem solving.
Provide encouragement and hope.
Provide group, individual, and family services for clients.
Provide services to families when needed, including non-traditional hours.
Maintain documentation, record and tracking systems that meet standards of the agency, The Joint Commission and contract.
Collaborate with the treatment team, referring agency or other community agencies working with the client to coordinate treatment.
Collect outcome data, including consumer satisfaction surveys, as required by the agency and contract.
Participate in community outreach and presentations.
Must implement program goals and objectives to meet and maintain contractual requirements.
Participate in scheduled peer review.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide.
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
$36k-44k yearly est. 9d ago
Service Support Associate (Shipping)
Sciton 4.5
Support associate job in Palo Alto, CA
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Service SupportAssociate (Shipping) Compensation and Benefits:
The salary range for this position is $55k - $65k. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401K with matching.
About the team:
The Service SupportAssociate at Sciton is a part of the Service business unit. You will achieve success in this role by employing a strong combination of exceptional customer service, team collaboration, and dedication.
In this role, you will:
Provide service operations support related to manufacturing and distribution of medical laser equipment to domestic and international customers.
Assembly of internal and external customer orders and prepares goods for shipment.
Open calls/Sales orders within Scitons ERP system to track movement of parts and field service activity.
Receipt of parts and closing calls to initiate billing upon completion of field service activities.
Work with management to resolve issues that may surface during the call closing process.
Update Material Order Spreadsheet during and after call processing.
Review and update customer installed base, as required.
Respond to internal and external customer requests as needed.
Update Sciton Store upon request.
Weekly Inventory
Assist with scanning and maintaining electronic device history records (eDHRs) and other corporate documentation as assigned by management.
Essential Requirements:
Minimum: Associate Degree.
1-2 years of work experience, preferable within manufacturing operations.
Computer skills in Microsoft Office, especially Excel and Word.
Enterprise solution software familiarity is a plus.
Rely on instructions and pre-established guidelines to perform the functions of the job.
Self-motivated, results-oriented, highly organized, creative, enthusiastic, and capable of staying under control with pressure from multiple ongoing projects.
Flexible, with the ability to multi-task.
Excellent oral and written communication skills.
Ability to work independently as well as in a team environment
FULL-TIME/PART-TIME Full-Time
POSITION Service SupportAssociate (Shipping)
LOCATION Palo Alto (HQ)
ABOUT THE ORGANIZATION
SCITON is an industry leader and manufacturer of medical aesthetic lasers and light source technologies. With a vision to improve people's lives, our top-tier devices are built to order with integrity by pioneering, customer-focused, and results-driven individuals.
At the heart of it, innovation is a fundamental cornerstone of our culture. We strongly believe that new ideas can come from anyone, anywhere, at any time and embrace an open-door culture that welcomes and fosters individuals who are creative, driven, passionate, and willing to take the lead with us. Join us for an opportunity to grow and make an impact.
Life at Sciton:
At Sciton, people matter. We are more than a company; we are a family, which is why we give all our employees:
The support, recognition, and room to grow their careers within Sciton.
Empowerment to develop their creative genius and encouragement to be lifelong learners.
Incentives for creativity and innovation across the organization.
$55k-65k yearly 60d+ ago
Client Support Associate
HTN
Support associate job in Lodi, CA
Replies within 24 hours Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
The Company's Privacy Policy is located at: ****************************************************
By submitting an application, I (1) affirm and agree with my decision with regard to California public records, as set forth in the “Note to Applicant,” and with regard to the California collection of personal information, as set forth in the "Privacy Notice to California Job Applicants" (if applicable); (2) acknowledge I have read the “Note to Applicants”. Compensation: $17.50 - $18.50 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$17.5-18.5 hourly Auto-Apply 12d ago
Legal Support Specialist
Greenberg Traurig 4.9
Support associate job in San Francisco, CA
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Litigation Team as a Legal Support Specialist located in our San Francisco office.
This role will be based in our San Francisco office, on a hybrid basis. Regular in-office presence is required at a minimum of three days a week with our core days being Tuesday through Thursday. We may also require in-office presence for team meetings, training opportunities, and relationship building. This role reports to the Talent Services Manager.
Position Summary
This position provides high-level secretarial and administrative support to five or more attorneys. Candidate should also be flexible to work overtime as needed. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team.
Key Responsibilities
Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required
Sorts, reads and annotates incoming mail and documents as required
.
Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources. Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.)
Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders
Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings
Establishes and maintains filing and records, in both hard copy and electronic formats.
Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results
Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools
Performs and oversees proof reading of briefs and other legal documents
Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff
Assists with other department activities as needed, and performs additional duties and responsibilities as assigned
Qualifications
Skills & Competencies
Proficiency with rules for court document filings
Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence
Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs
Strong attention to detail, organizational skills and ability to manage time effectively
Excellent interpersonal skills, communication skills and the ability to collaborate well in a team
Position also requires the ability to work under pressure to meet strict deadlines.
Education & Prior Experience
Bachelor's Degree or equivalent experience preferred
Minimum 3 years of experience as a legal secretary/assistant, working in a litigation or labor and employment law practice
Technology
Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies, expertise in e-filing
Exceptional computer skills with the ability to learn new software applications quickly
The expected pay range for this position is:
$40.38 to $47.62 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$40.4-47.6 hourly Auto-Apply 60d+ ago
INFORMATION TECHNOLOGY ASSOCIATE
State of California 4.5
Support associate job in Fremont, CA
Under general supervision, the Information Technology Associate is the primary point of contact for technology support at the California School for the Deaf in Fremont but may be required to assist other State Special Schools and Services sites as necessary. This position is responsible for but not limited to responding to service requests, maintaining detailed records in the help desk system and supporting a wide variety of classroom and office technology including desktops, laptops, mobile devices, printers, projectors and interactive boards. Responsibilities include setting up, configuring and troubleshooting equipment as well as keeping technology running smoothly and efficiently.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position involves prolonged periods of sitting at a computer and the use of standard office equipment, including keyboards, mice, monitors, printers, and copiers, in a climate-controlled office environment. The incumbent may be required to lift or move equipment weighing up to 60 pounds, with or without reasonable accommodation. It also requires kneeling, climbing ladders, and frequently traversing the facility and surrounding areas throughout the workday. The occasional after-hours or weekend work may be necessary to support maintenance or repair activities. Some travel may also be required.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504276
Position #(s):
************-002
Working Title:
Information Technology (IT) Associate
Classification:
INFORMATION TECHNOLOGY ASSOCIATE
$4,935.00 - $6,614.00 A Plus a monthly Recruitment and Retention differential of 10% of the base pay.
$5,424.00 - $7,270.00 B Plus a monthly Recruitment and Retention differential of 10% of the base pay.
$5,930.00 - $7,947.00 C Plus a monthly Recruitment and Retention differential of 10% of the base pay.
$6,521.00 - $8,740.00 D Plus a monthly Recruitment and Retention differential of 10% of the base pay.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Alameda County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
California School for the Deaf
Work Shift:
8:00 AM - 5:00 PM
Work Week:
Monday - Friday
Department Information
The California School for the Deaf (CSDF) is one of 6 State Special Schools under the Deapartment of Education. Located in Fremont, CSDF shares 96 acres with The California School for the Blind, and the Diagnostic Center, North. We are a short walk from BART and have free parking for employees.
Department Website: *************************
Special Requirements
All applicants must provide a Statement of Qualifications (SOQ), which must be submitted as a separate file, no more than one page in length, single-spaced, using size 12 pt. Arial font and 1-inch margins. Your SOQ must be titled "Statement of Qualifications", with your name and Job Control (JC) number clearly labeled.
Applications received without the SOQ will be rejected and disqualified from the hiring process. Resumes and/or cover letters may be submitted, but do not replace the required SOQ.
Instructions: The SOQ must be typed in 12-point Arial font, not to exceed two (2) pages in length, and clearly titled "Statement of Qualifications". Responses must be answered and numbered in the same order as the following questions:
1. Please provide a detailed description of your work experience or knowledge that demonstrates your ability to provide technical support.
2. Describe the most difficult technical problem you encountered. What was the situation and how did you handle it?
3. Describe how you will work with diverse stakeholders, including communication with those who are Deaf or Hard of Hearing.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/27/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Education-School for the Deaf-Fremont
California School for the Deaf
Attn: Yi-Cheng Kasheta
39350 Gallaudet Drive
Fremont, CA 94538
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Education-School for the Deaf-Fremont
California School for the Deaf
Yi-Cheng Kasheta
39350 Gallaudet Drive
Fremont, CA 94538
08:30 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED AND MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumed in lieu of SOQ will not be considered. Refer to the Special Requirement Section of this job positing for the SOQ questions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
This position requires regular and reliable attendance, along with clear and effective communication skills-both written and verbal-when interacting with the public and colleagues. The ideal candidate will have a solid understanding of IT administration, management, and training practices, as well as proficiency with MS Windows, MS Office Suite, Mac OS, and iOS. They should be committed to continuously developing their knowledge and skills related to specific tasks, tools, and technologies. The role involves completing assignments efficiently and following departmental policies and procedures. Strong problem-solving skills are essential for analyzing and troubleshooting hardware and software systems. This position requires a willingness to learn American Sign Language.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: *************************
Human Resources Contact:
Yi-Cheng Kasheta
**************
************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Equal Opportunity Director/Civil Right ADA/504, Title IX MOA Coordinator
**************
******************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$6.5k-8.7k monthly 6d ago
Part Time Auction Support Specialist (Manheim)
Cox Enterprises 4.4
Support associate job in Hayward, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.21/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate.
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with the auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support the auctioneer.
* Other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience.
Physical Requirements:
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Occasional exposure to fumes, odors, and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.2 hourly Auto-Apply 60d+ ago
IP Litigation Hard Tech Associate Attorney 21351 San Francisco
Vanguard-Ip
Support associate job in San Francisco, CA
Requirements
High performer with experience in intellectual property matters, including patent and/or trade secret litigation.
Undergraduate degree in computer science, electrical engineering, mathematics or physics (this is preferred).
Superior academic credentials in law and undergraduate coursework.
Strong work ethic, excellent leadership skills, and action-oriented interest in taking on increased levels of responsibility for client matters.
Outstanding research and analytical skills, excellent oral and written communication skills, and have sound legal and business knowledge in working on a broad spectrum of cases and counseling clients with respect to ongoing matters.
Admitted to the state bar in which you are practicing.
Summary
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
Confidentiality
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
Opportunity Note
Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
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$68k-123k yearly est. 3d ago
Technical Customer Support / Helpdesk - Level 1
Mota 4.2
Support associate job in Sunnyvale, CA
UNorth, established in 1999, is a global leader of innovative consumer products and services. Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology. The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard.
UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed.
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more.
UNorth Brands you will be working on specifically are:
Consumer Electronics
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Aviation Headset for Pilots
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Job Title: Technical Customer Support / Helpdesk - Level 1
Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
Type: Full-time
General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
Availability: Immediate Opening
RESPONSIBILITIES
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
Qualifications
Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
Excellent Writing Skills.
Be Technical and up to date on Technology
General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
Understand basic HTML
Must be active on Facebook, Twitter, Instagram, YouTube
Ability to multi-task and prioritize in a fast-paced environment
Excellent troubleshooting and repair skills
Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
Legal to Work in the United States and be able to pass background check and screening
RESPONSIBILITIES (Include but not limited to):
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
____________________________________________________________
IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO:
You should know (without research) top 5 technology product of this year.
You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
Consider yourself a sharp and internet savvy person
Consider yourself technical
Consider yourself a detailed-oriented person
Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
General Rate for this position is: $9 - $17 / Hour
Please Indicate your availability
This is an on-site position. Please do not apply if you are looking for remote work.
How much does a support associate earn in Dublin, CA?
The average support associate in Dublin, CA earns between $28,000 and $95,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Dublin, CA
$52,000
What are the biggest employers of Support Associates in Dublin, CA?
The biggest employers of Support Associates in Dublin, CA are: