Support associate jobs in Edmond, OK - 178 jobs

PAY Pay Range: 516 Hourly Rate: $35.46 - $54.26 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards POSITION DESIGNATIONS This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test. JOB SUMMARY This position is located in the Technology Infrastructure Division of the Information Technology Department within the City of Oklahoma City. This position is under the direction of an immediate supervisor. The Systems Support Specialist II is a fully trained practitioner who possesses full functional knowledge of the assigned specialty. Incumbents support a range of Information Technology programs including Client Support, Network and Communications Infrastructure, Public Safety Communications and Information Security. Essential job functions include: providing technical support for enterprise hardware components and software; troubleshooting system components; and implementing new and replacement systems. The Systems Support Specialist II may be responsible for making assignments and functionally supervising the work performance of the Systems Support Specialist I classification. Work efforts and final products are reviewed at the discretion of the supervisor. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. JOB REQUIREMENTS--GENERAL Skill in the research and development of feasibility studies for technology solutions. Skill in communicating technical information to non-technical personnel. Skill in developing effective system documentation. Knowledge of existing enterprise operating systems and productivity software. Knowledge of Active Directory user and group administration principles. Knowledge of enterprise change management policies and procedures. Knowledge of basic project management principles. Ability to work independently or with others through coordinated efforts. Ability to perform as a first level supervisor or team lead. Possession of a valid Driver License (Operator). JOB REQUIREMENTS--INFRASTRUCTURE SUPPORT Knowledge of and skill supporting Enterprise Systems stability, security, and integrity in an Enterprise Domain using administrative tools. Ability to execute thorough disaster recovery testing procedures at the direction of immediate supervisor. Ability to install, configure, monitor, troubleshoot and tune Enterprise Infrastructure, under the direction of an immediate supervisor. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS--GENERAL Primarily indoors in a climate-controlled environment. Occasionally required to work beyond normal work hours or to change work hours when conducting training or systems analyses. Occasional local and out-of-town travel. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Strength enough to frequently lift, push, pull or carry computer/network infrastructure components weighing up to 50 lbs. without mechanical assistance. Arm-hand dexterity enough to demonstrate and operate keyboards, small diagnostic equipment, remove and replace small components from computer systems, network cabling, or other related hardware configurations, etc. Near vision enough to read training manuals, small component labeling on computer hardware components such as motherboards, expansion slot cards, chipsets, etc. Hearing enough to understand and communicate by telephone and in person. Speech enough to communicate by telephone and in person when conducting training or providing assistance. Body dexterity to climb bend, twist and crawl in small or confine spaces. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).

This position is part of the Commercial Services Customer Support department within our Bank Operations group. This team is primarily responsible for providing direct telephone and email support to our business and commercial clients. Products and services supported include online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, cash vault, and many others. This role is crucial in facilitating the onboarding process for new clients and completing ongoing account and service maintenance as requested by the customer. Standard Hours: Monday-Friday 10:00 a.m.-7:00 p.m. **Shift differential is available for certain hours - $5.00/hour for Monday through Friday from 5:00 p.m. - 7:00 p.m. Requirements: 1-3 years banking experience or college degree preferred, but not required Must enjoy customer interaction and have the ability to sympathize with customers while maintaining proper controls Must feel comfortable helping customers with technical problems, including troubleshooting computer settings and assisting with software installations Excellent verbal and written communication skills Ability to provide a high degree of customer service Ability to work in a team environment where responsibilities rotate Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications Problem solving skill with strong attention to detail Ability to operate in a deadline-driven environment with specific service level agreements Other duties as assigned by management In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER. PALFINGER is seeking an experienced Service Support Specialist to join our Oklahoma City manufacturing facility. The Service Support Specialist support the efforts designated day to day operations of Company's Service department. This position reports to the Service Manager. Your Responsibilities: * Serve as the first point of contact for internal and external service inquiries. * Answer incoming calls, return missed calls and voicemails in a timely manner. * Assign service / parts requests to the right department. * Provide assistance to the spare parts and service department. * Enter parts and service request in the CRM system. Keeping track of service activities / requests in CRM. * Follow up with dealers and service centers. * Complete weekly and month-end reports as well as other duties assigned. Your Qualifications: * High school diploma or equivalent (GED) required. * 2+ years of customer service or administrative support role, preferably in a manufacturing environment. * This role requires strong communication skills, attention to detail, and a proactive approach to customer care and internal coordination. * Experience with Service Billing, including adding labor hours for invoicing. * Solid organizational and time management skills. * Proficient in MS Office products, ability to learn new software packages * SAP knowledge is preferred, experience with CRM or service management systems is a plus. What We Offer * Competitive compensation. * 401(k) with Company match. * Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered. * Paid Company holidays and paid Personal Time Off (PTO). * Opportunity for continuous learning and career growth. Are you interested in the position and still have questions? Please do not hesitate to contact us. Apply with registration Terri Boone Talent Acquisition Specialist

Provides support to staff in Crisis Unit. May include assisting with groups, monitoring unit for safety, paperwork, cooking and cleaning. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists nurses with various group/individual activities, including set up and clean up Listens and responds effectively to consumers, reports observations to nurse for progress notes, assists and completes paperwork for various duties. Applies knowledge to identify issues and internal problems Maintains contact with consumers as required to coordinate activities on unit Participates in recreational activities while ensuring safety for staff and high-risk consumer population Demonstrates awareness in high-risk environment; follows detailed procedures and maintains contact (at times 1:1) for high risk consumers Assists team members in verbal and physical interventions to ensure safety of consumers Assists in basic cooking and cleaning for program needs (if applicable) Monitors supplies and coordinates or makes purchases to assure necessary items are available including games, supplies, refreshments, etc Participates in ongoing in-service education as required Attends staff meetings, workshops, and seminars as required Executes a wide variety of tasks and changes focus quickly as demands change Supports and assists with the facilitation of Care Plans for consumers Performs other duties as required QUALIFICATIONS High School Diploma or equivalent General skill in exercising independent judgment, tact, patience, and understanding; Availability to work flexible hours Experience working with adults with mental illness in a community setting and/or community mental health agency preferred PHYSICAL REQUIREMENTS Must have the ability to stand or sit for long periods of time Must have the ability to lift, push, or pull a minimum of 50 pounds Ability to travel approximately 10% of the time Ability to use telephone, PC, fax machine, copy machine, and printer HOW WE TAKE CARE OF YOU! We pay a generous portion of your Health Insurance Low-cost Dental and Vision Insurance Retirement Plan with employer contributions equal to 5% of annual salary Student Loan Repayment Options No Cost Employee Assistance Plan 3 Weeks Paid Time-Off (increases annually between years 2-10) 9 Paid Holidays 1 Floating Holiday to use at your discretion. 4 Rest and Relaxation Days 3 days of Education Leave 4 hours of Volunteer Leave Eligible for Pay Increases and Bonuses Annually Employer Paid Long-Term Disability and Life Insurance Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.

Job Posting Title Taxpayer Support Specialist Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Taxpayer Support Specialist Salary - $55,000 WHY YOU'LL LOVE IT HERE! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: Generous state-paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. A Retirement Savings Plan with a generous match. 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. 11 paid holidays a year. Paid Maternity leave for eligible employees. Employee discounts with a variety of companies and venders. A Longevity Bonus for years of service. JOB SUMMARY The Taxpayer Support Specialist primarily provides professional, technical, and customer service assistance to taxpayers. This position requires advanced knowledge and ability interpret and apply nuanced tax laws and regulations, exceptional critical thinking, problem-solving, and communication skills. Previous tax experience is not needed, as training will be done on the job, however, the ability to learn new information is vital. Specialists will address taxpayer inquiries, review tax accounts and returns, resolve account discrepancies, and process tax-related requests. The role demands proficiency in de-escalation techniques, communicating highly technical information clearly and effectively, and navigating complex tax systems. Communication occurs daily via phone, email, and live chat. Bilingual candidates are encouraged to apply. DUTIES AND RESPONSIBILITIES Respond to taxpayer inquiries via phone, email, and live chat, providing clear, concise, and accurate information regarding tax filings, returns, payments, adjustments, and refunds. Stay informed of changes in tax legislation and regulations, and apply this knowledge in taxpayer interactions, explaining updates in simple, understandable terms. Use advanced de-escalation techniques to manage complex or emotionally charged interactions, often involving financial hardship or compliance risk, ensuring a positive taxpayer experience. Confidently instill trust in the taxpayer. Handles high-stakes interactions with professionalism, empathy, and discretion. Address and resolve account discrepancies, penalties, audit inquiries, or filing errors using advanced critical thinking skills; escalate complex cases to appropriate department when subject-matter experts are needed. Accurately complete and submit work items, case records, account updates, and documentation in accordance with agency policies and deadlines. Demonstrate proficiency with tax software, forms (e.g., 1040, W-2, 1099), CRM systems, and call center technologies. Handle sensitive taxpayer information with the utmost confidentiality and adherence to data protection regulations. Manage multiple inquiries simultaneously, prioritize high-priority cases, and maintain accuracy and efficiency under pressure. Participate in ongoing training to maintain and enhance tax expertise; assist in onboarding and mentoring new team members. Maintain strict confidentiality and comply with data protection protocols and agency policies. Additional duties include but not limited to: Review taxpayer accounts, returns, adjustments, protests, and refunds; assist with corrections as needed, citing applicable Oklahoma state statutes and/or federal laws. Review and analyze waiver requests across all threshold amounts, determining request status, evaluating prior approvals or denials, and assessing compliance with applicable statutes, rules, and agency policy to ensure accurate and consistent resolution. Research, review, and process business registration applications, renewals, and sales tax exemption permit; verify bonding requirements and other agency documentation. Collaborate with other divisions and departments to resolve complex tax issues and improve service delivery. Consults with subject matter expert(s) on returns or registrations requiring rulings based on statute or rule. Provides potential solutions and reports of processing errors, all within a timely manner after evaluating the impact. Perform other job duties as assigned COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: In-depth knowledge of tax laws, tax filing requirements, tax forms, and tax software, as well as accounting, auditing methods, financial statements, and analytical principles. Expert in navigating complex tax-related systems and databases to extract, verify, and communicate accurate information. Strong knowledge of state and local tax regulations, including deductions, exemptions, credits, and updates in tax legislation. Foundational understanding of accounting principles, financial documentation, and audit practices relevant to tax administration. Skills in: Critical Thinking & Problem-Solving: Analyzing complex tax situations, identifying solutions, and resolving challenging inquiries with sound judgment. De-Escalation & Conflict Resolution: Managing difficult interactions with professionalism, empathy, and composure, guiding customers to positive outcomes. Customer Service & Communication: Delivering clear, simple explanations of technical tax information with empathy, patience, and strong interpersonal skills in high-pressure environments. Time Management & Organization: Effectively managing multiple priorities, high call volumes, and casework while maintaining accuracy and efficiency. Technological Proficiency: Strong computer skills, including the use of CRM systems, communication tools (e.g., phone, email, chat), and Microsoft Office (Excel, Word, Outlook). Ability to quickly learn and adapt to tax software and legislative changes. Self-sufficiency: Provide accurate, timely information and work independently with minimal supervision. Abilities to: Learn quickly and remain flexible in a fast-paced, change-driven setting. Retain a high volume of complex and consistently evolving information and processes. Quickly learn and retain new procedures, policies, and legislative changes. Collaborate cross-functionally with subject matter experts, legal counsel, auditors, and compliance teams to resolve high-impact taxpayer issues. Adaptable and resourceful, with a commitment to ongoing learning. Manage high volume phone call and email communication. MINIMUM QUALIFICATIONS Education and Experience requirements at this level consist of: A Bachelor's degree in accounting, finance, business, public administration, or a closely related field. AND two years of professional customer support experience in financial, government, healthcare or closely related field. OR an equivalent combination of education and relevant experience. PREFERRED QUALIFICATIONS Bilingual proficiency in English and Spanish. PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS Travel is not required for this position. A willingness to work additional hours, including overtime, during peak periods of the tax season to meet deadlines and ensure timely completion of tasks. Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. The primary work location will be on-site at the Oklahoma Tax Commission. Occasionally, telework may be requested based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work on-site with occasional telework at an off-site location, generally in the applicant's home. To work remotely, an applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This position has access to Federal Tax Information (FTI) and is required to uphold the strictest standards of confidentiality as an essential part of its job responsibilities. This includes safeguarding all tax information obtained from records, files, tax returns, and departmental investigations, whether in paper, electronic, or verbal form. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact

Job Posting Title Taxpayer Support Specialist- Taxpayer Resources Center Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Taxpayer Support Specialist- Taxpayer Resources Center Salary- $55,000.00 Why you'll love it here! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: * Generous state-paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * A Retirement Savings Plan with a generous match. * 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. * 11 paid holidays a year. * Paid Maternity leave for eligible employees. * Employee discounts with a variety of companies and venders. * A Longevity Bonus for years of service. The Taxpayer Support Specialist provides professional and technical services and assistance to taxpayers. This position requires a professional to gain advanced technical expertise in tax laws and regulations, have exceptional critical thinking and problem-solving abilities, and superior communication skills for handling complex customer inquiries. The ideal candidate will also possess advanced de-escalation techniques to manage difficult situations and ensure a positive experience for taxpayers. The ability to quickly analyze legislation updates and integrate this knowledge into taxpayer interactions is key to success in this role. Daily contact involves communication with taxpayers and other agency staff via phone calls, electronic communications, and walk-up windows. Bilingual candidates are encouraged to apply. DUTIES AND RESPONSIBILITIES: * Respond to inquiries from taxpayers with questions regarding federal, state, and local tax regulations, filings, refunds, and payments. Provide accurate and clear explanations of tax-related issues, applying advanced legislative knowledge. * Address and resolve issues related to account discrepancies, tax penalties, audit inquiries, or filing errors. Apply critical thinking skills to analyze and solve complex tax cases, collaborating with relevant departments as needed. Escalate unresolved or highly complex cases to senior staff or specialized departments. * Demonstrate proficiency with tax software tools and forms (e.g., 1040, W-2, 1099) and stay informed on the latest tax legislation and policies. Provide detailed explanations of legislative updates and their implications for taxpayers. * Maintain a welcoming and professional environment for all taxpayers. Use advanced de- escalation techniques to manage challenging interactions with empathy and professionalism. Handle sensitive taxpayer information with the utmost confidentiality and adherence to data protection regulations. Relay a knowledgeable and self-assured demeanor to instill confidence in the taxpayer. * Stay up to date with changes in state and local tax legislation and incorporate this knowledge into customer interactions. Explain complex legislative updates in simple terms to customers, ensuring they understand their impact on tax filings, refunds, or payments. * Accurately input customer information, maintain up-to-date case records, and ensure all tax-related documentation is complete, correct, and in compliance with relevant regulations. * Handle multiple inquiries simultaneously, assess urgency, and prioritize high-priority cases while maintaining accuracy and efficiency. * Participate in continuous learning and training sessions to maintain and enhance technical tax knowledge. Share insights with peers and assist in the onboarding of new team members. * Adhere to confidentiality protocols, data protection regulations, and call center policies to ensure compliance with relevant tax laws and security standards. * Gather feedback from taxpayers to identify areas for improvement in services and processes. * Work collaboratively with other departments or teams to resolve complex issues or improve service delivery. * Perform other duties as assigned. COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: * Advanced Technical Tax Expertise: * In-depth knowledge of tax laws, tax filing requirements, tax forms, and tax software. * Expertise in navigating complex tax-related systems and databases to extract, verify, and communicate accurate information. * Strong knowledge of state, and local tax regulations, including deductions, exemptions, credits, and updates in tax legislation. Skills in: * Advanced Critical Thinking & Problem-Solving: * Strong analytical skills to evaluate complex tax situations, identify potential solutions, and offer informed guidance to taxpayers. * Ability to apply creative problem-solving techniques to resolve unusual or challenging tax-related inquiries and issues. * Advanced De-Escalation Skills: * Expertise in using de-escalation techniques to manage difficult calls, calming upset customers, and guiding them toward resolutions with empathy and professionalism. * Ability to stay composed and use conflict resolution strategies to ensure that customers leave the call feeling supported and satisfied. * Customer Service & Soft Skills: * Strong interpersonal skills, with the ability to communicate technical tax information in simple, clear language. * Empathy, active listening, and patience, especially when assisting taxpayers in stressful or complex situations. * Proven ability to manage high call volumes, multitask, and remain calm under pressure while maintaining high service standards. * Time Management & Organization: * Excellent organizational skills, with the ability to handle multiple cases and prioritize competing demands effectively. Ability to: * Demonstrate Technological Proficiency: * Strong computer skills, including the use of CRM systems, communication tools (e.g., phone, email, chat), and Microsoft Office (Excel, Word, Outlook). * Ability to quickly learn and navigate tax software tools, databases, and call center technologies. * Maintain Attention to Detail & Accuracy: * Strong attention to detail when handling taxpayer data, ensuring that all records and documentation are accurate and complete. MINIMUM QUALIFICATIONS: * High school diploma or GED is required. * And 3 years of experience in customer service, tax preparation, or related field is required. PREFERRED QUALIFICATIONS * Associate's or bachelor's degree. * Strong knowledge of state, and local tax regulations, including deductions, exemptions, and credits. * Expertise in navigating tax-related systems and databases to extract, verify, and communicate accurate information. * Proficiency in using tax preparation software, CRM systems, and general office applications. * Bilingual proficiency in English and Spanish. PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator, and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS Travel is not required for this position. Willingness to work additional hours, including overtime, during peak periods of the tax season to meet deadlines and ensure timely completion of tasks. Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Join a company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry and we are the most respected name in our industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. This position is a fantastic stepping-stone and a way to gain experience in the interesting world of the pharmaceutical industry. Under the supervision of the laboratory supervisor the Microbiology Lab Technician provides support tasks in a fast-paced laboratory setting. And... we'll teach you everything you need to know. No prior experience or training required. Some highlights... Paid Training Work in a comfortable office setting with casual dress code Free Medical and Dental Insurance 401k Retirement with Company Match Working with exceptional people This is a full-time role with a great benefits package Work Schedule: Day Shift - ~9AM to 5PM Work Restrictions: Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees. Essential Functions... Media preparation Glassware cleaning Inventory / ordering Lab cleaning and sanitization Autoclaving various reagents and supplies Assist laboratory personnel in daily activities to maintain high scientific quality and compliance with SOPs, protocols, and safety standards Ability to wear, maintain, and properly use appropriate safety equipment, including, but not limited to eye protection, gloves, full face respirator, and lab coat. Position Requirements... High School diploma with 2+ years working experience OR... Associate degree in Microbiology or related science field OR... Bachelor's degree in Microbiology or related science field A minimum of an associate degree in Microbiology or related science field is preferred Communication Proficiency. Problem Solving/Analysis. Collaboration Skills. Work Environment... This job operates in a laboratory environment. Physical Demands... The role requires standing for prolonged periods of time; dexterity in fingers and hands to perform complex and precise manipulations; ability to walk and stoop; ability to lift and move up to 50 pounds; see in the normal visual range including the ability to distinguish colors and shades and hear in the normal audio range with or without correction. AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Location Support Specialist is primarily responsible for supporting maintenance for Life.Church buildings, including the Central building, YouVersion building, LifeKids, and Edmond campus. This role will also support staff member office needs to support ministry goals. The Location Support Specialist will also assist in the setup of Life.Church events. This role will build and maintain relationships with outside vendors and Life.Church staff members to serve with excellence. This role utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church's mission and to reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do * Address ticket needs of the location and staff, including LifeKids and StaffKids. * Exhibit excellence and improvements through visual inspections of the building and grounds. * Provide facilities maintenance as needed. * Assists in space management and organization within the campus. * Engage in active collaboration and partnership with both Central and campus teams. * Provide setup and teardown assistance for Life.Church events, as needed. * Build strong, professional relationships with third-party service providers and vendors. * Act as the on-site point of contact during vendor visits, providing support and oversight. Skills Needed to Succeed * Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships * Effective at multi-tasking, time management, and follow up in order to meet committed timelines * Clearly explain complicated and detailed processes * Ability to self-motivate, take initiative, make independent decisions, and problem-solve * Strong guest relations and hospitality skills * High School Diploma or GED * 1-3 years of related experience Benefits We Offer ・ Paid parental leave, including maternity, paternity, and adoption leave. ・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members. ・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health. ・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment. ・ And much more! Our Beliefs, Culture, and Commitment to Diversity At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Job DescriptionDescription: Summary of Responsibilities: The Environmental Support Specialist will perform any combination cleaning duties as outlined by the Health Division Director in the Environmental Support Services General Cleaning policy. The position will report directly to the Health Department and must be available to perform these duties after business hours on a part time basis for the Perkins Family Clinic and the OES Building. Requirements: Essential Duties and Responsibilities: Ensure the Health Division standards of cleanliness are achieved and maintained for the Perkins Family Clinic and the OES Building. Assist in maintaining inventory of supplies and equipment necessary to perform daily tasks and notify Health Division Director to replenish supply inventory. Knowledgeable and aware of the locations of hazardous material (HazCom), Bloodborne Pathogens and Safety Data Sheets (SDS). Notify Health Division Director concerning the need for structural repairs or operational issues to mechanical systems. Attend staff meetings for proper training regarding materials and procedures of the Health Department. Perform other duties as assigned. Education and Experience: High School Diploma or GED equivalent. One (1) year environmental service or housekeeping experience. Knowledge, Skills and Abilities: Basic knowledge of environmental service procedures and equipment. Knowledge of maintenance and preventive methods and procedures used in keeping building surfaces in clean, orderly, and safe condition. Knowledge of safe lifting and carrying practices of up to 75 pounds. Ability to perform the duties of the position while being exposed to risks associated with travel between buildings and airborne fumes or airborne particles. Ability to safely prepare cleaning solutions according to manufacturer specifications. Walking, or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity. Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies. Ability to arrange materials and complete tasks according to a specific criteria created by the department. Conditions of Employment: The Iowa Tribe of Oklahoma operates a drug-free workplace. Must submit to and pass applicable drug test. Negative Annual TB testing results. Hepatitis A & B, Tdap, MMR and Varicella vaccinations, proof of previous vaccinations or proof of positive titer. Must pass background investigations for suitability of character identified in accordance with the Indian Child Protection and Family Violence Prevention Act. Must possess and maintain a valid driver license with no serious violations.

THE AUXILIARY ENTERPRISES AND SERVICES AREA ANNOUNCES A PART-TIME OPENING POSITION: Event Support Specialist (Part-Time) Description of Duties: The Part-Time Event Support Specialist will assist the Event Services office with venue setup, including arranging chairs, tables, stages, and other furniture required for events. Additional responsibilities include supporting audiovisual needs and monitoring events during evenings and weekends. This position may also involve working at the Student Union information desk, particularly at the start of a semester when additional support is needed. Other duties may be assigned as necessary, and training will be provided. This is a part-time, hourly position with variable work hours, averaging 15 to 20 hours per week. The role primarily requires availability during evenings and weekends, although occasional weekday shifts (Monday to Friday) may also be required. Minimum Qualifications: High School Diploma. Pay Rate: $12.00 per hour An unofficial degree conferring transcripts must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. All finalists may be subject to a background check and/or drug test. Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************* Rose State College is an Equal Opportunity Employer In accordance with the Americans with Disabilities Act, reasonable accommodations in the application process will be provided upon written request. 6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799

Summary of Responsibilities: The Environmental Support Specialist will perform any combination cleaning duties as outlined by the Facilities Specialist in the Early Childhood General Cleaning policy. The position will report directly to the Early Childhood Department and must be available to perform these duties after business hours on a part time basis for the Early Childhood Buildings. Requirements Essential Duties and Responsibilities: Ensure the Early Childhood Department standards of cleanliness are achieved and maintained for the Early Childhood Buildings. Assist in maintaining inventory of supplies and equipment necessary to perform daily tasks and notify Facilities Specialist to replenish supply inventory. Knowledgeable and aware of the locations of hazardous material (HazCom), Bloodborne Pathogens and Safety Data Sheets (SDS). Notify Facilities Specialist concerning the need for structural repairs or operational issues to mechanical systems. Attend staff meetings for proper training regarding materials and procedures of the Early Childhood Department. Perform other duties as assigned. Education and Experience: High School Diploma or GED equivalent. One (1) year environmental service or housekeeping experience. Knowledge, Skills and Abilities: Basic knowledge of environmental service procedures and equipment. Knowledge of maintenance and preventive methods and procedures used in keeping building surfaces in clean, orderly, and safe condition. Knowledge of safe lifting and carrying practices of up to 75 pounds. Ability to perform the duties of the position while being exposed to risks associated with travel between buildings and airborne fumes or airborne particles. Ability to safely prepare cleaning solutions according to manufacturer specifications. Walking, or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity. Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies. Ability to arrange materials and complete tasks according to a specific criteria created by the department. Conditions of Employment: The Iowa Tribe of Oklahoma operates a drug-free workplace. Must submit to and pass applicable drug test. Negative Annual TB testing results. Must pass background investigations for suitability of character identified in accordance with the Indian Child Protection and Family Violence Prevention Act. Must possess and maintain a valid driver license with no serious violations.

Summary of Responsibilities: The Environmental Support Specialist will perform any combination cleaning duties as outlined by the Facilities Specialist in the Early Childhood General Cleaning policy. The position will report directly to the Early Childhood Department and must be available to perform these duties after business hours on a part time basis for the Early Childhood Buildings. Requirements Essential Duties and Responsibilities: * Ensure the Early Childhood Department standards of cleanliness are achieved and maintained for the Early Childhood Buildings. * Assist in maintaining inventory of supplies and equipment necessary to perform daily tasks and notify Facilities Specialist to replenish supply inventory. * Knowledgeable and aware of the locations of hazardous material (HazCom), Bloodborne Pathogens and Safety Data Sheets (SDS). * Notify Facilities Specialist concerning the need for structural repairs or operational issues to mechanical systems. * Attend staff meetings for proper training regarding materials and procedures of the Early Childhood Department. * Perform other duties as assigned. Education and Experience: * High School Diploma or GED equivalent. * One (1) year environmental service or housekeeping experience. Knowledge, Skills and Abilities: * Basic knowledge of environmental service procedures and equipment. * Knowledge of maintenance and preventive methods and procedures used in keeping building surfaces in clean, orderly, and safe condition. * Knowledge of safe lifting and carrying practices of up to 75 pounds. * Ability to perform the duties of the position while being exposed to risks associated with travel between buildings and airborne fumes or airborne particles. * Ability to safely prepare cleaning solutions according to manufacturer specifications. * Walking, or standing for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity. * Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies. * Ability to arrange materials and complete tasks according to a specific criteria created by the department. Conditions of Employment: The Iowa Tribe of Oklahoma operates a drug-free workplace. * Must submit to and pass applicable drug test. * Negative Annual TB testing results. * Must pass background investigations for suitability of character identified in accordance with the Indian Child Protection and Family Violence Prevention Act. * Must possess and maintain a valid driver license with no serious violations.

PAY Pay Range: 516 Hourly Rate: $35.46 - $54.26 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards POSITION DESIGNATIONS This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division's Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test. JOB SUMMARY This position is located in the Technology Infrastructure Division of the Information Technology Department within the City of Oklahoma City. This position is under the direction of an immediate supervisor. The Systems Support Specialist II is a fully trained practitioner who possesses full functional knowledge of the assigned specialty. Incumbents support a range of Information Technology programs including Client Support, Network and Communications Infrastructure, Public Safety Communications and Information Security. Essential job functions include: providing technical support for enterprise hardware components and software; troubleshooting system components; and implementing new and replacement systems. The Systems Support Specialist II may be responsible for making assignments and functionally supervising the work performance of the Systems Support Specialist I classification. Work efforts and final products are reviewed at the discretion of the supervisor. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. JOB REQUIREMENTS--GENERAL Skill in the research and development of feasibility studies for technology solutions. Skill in communicating technical information to non-technical personnel. Skill in developing effective system documentation. Knowledge of existing enterprise operating systems and productivity software. Knowledge of Active Directory user and group administration principles. Knowledge of enterprise change management policies and procedures. Knowledge of basic project management principles. Ability to work independently or with others through coordinated efforts. Ability to perform as a first level supervisor or team lead. Possession of a valid Driver License (Operator). JOB REQUIREMENTS--INFRASTRUCTURE SUPPORT Knowledge of and skill supporting Enterprise Systems stability, security, and integrity in an Enterprise Domain using administrative tools. Ability to execute thorough disaster recovery testing procedures at the direction of immediate supervisor. Ability to install, configure, monitor, troubleshoot and tune Enterprise Infrastructure, under the direction of an immediate supervisor. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS--GENERAL Primarily indoors in a climate-controlled environment. Occasionally required to work beyond normal work hours or to change work hours when conducting training or systems analyses. Occasional local and out-of-town travel. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Strength enough to frequently lift, push, pull or carry computer/network infrastructure components weighing up to 50 lbs. without mechanical assistance. Arm-hand dexterity enough to demonstrate and operate keyboards, small diagnostic equipment, remove and replace small components from computer systems, network cabling, or other related hardware configurations, etc. Near vision enough to read training manuals, small component labeling on computer hardware components such as motherboards, expansion slot cards, chipsets, etc. Hearing enough to understand and communicate by telephone and in person. Speech enough to communicate by telephone and in person when conducting training or providing assistance. Body dexterity to climb bend, twist and crawl in small or confine spaces. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).

Job Description Provides support to staff in Crisis Unit. May include assisting with groups, monitoring unit for safety, paperwork, cooking and cleaning. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists nurses with various group/individual activities, including set up and clean up Listens and responds effectively to consumers, reports observations to nurse for progress notes, assists and completes paperwork for various duties. Applies knowledge to identify issues and internal problems Maintains contact with consumers as required to coordinate activities on unit Participates in recreational activities while ensuring safety for staff and high-risk consumer population Demonstrates awareness in high-risk environment; follows detailed procedures and maintains contact (at times 1:1) for high risk consumers Assists team members in verbal and physical interventions to ensure safety of consumers Assists in basic cooking and cleaning for program needs (if applicable) Monitors supplies and coordinates or makes purchases to assure necessary items are available including games, supplies, refreshments, etc Participates in ongoing in-service education as required Attends staff meetings, workshops, and seminars as required Executes a wide variety of tasks and changes focus quickly as demands change Supports and assists with the facilitation of Care Plans for consumers Performs other duties as required QUALIFICATIONS High School Diploma or equivalent General skill in exercising independent judgment, tact, patience, and understanding; Availability to work flexible hours Experience working with adults with mental illness in a community setting and/or community mental health agency preferred PHYSICAL REQUIREMENTS Must have the ability to stand or sit for long periods of time Must have the ability to lift, push, or pull a minimum of 50 pounds Ability to travel approximately 10% of the time Ability to use telephone, PC, fax machine, copy machine, and printer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.

Laboratory Support Specialist Join a stable and rapidly growing company where you can make a difference from day one and help make the world a better and safer place. ARL Bio Pharma provides analytical and microbiological testing for the pharmaceutical industry. Our laboratory works with pharmaceutical companies, compounding and hospital pharmacies, drug manufacturers, and raw material suppliers bringing excellence to pharmaceutical sciences and making pharmaceuticals safer. This position is a fantastic stepping-stone and a way to gain experience in the interesting world of the pharmaceutical industry. The Lab Support Specialist is responsible for working collaboratively with Chemists and performing integral support tasks to ensure overall efficient testing of samples. And... we'll teach you everything you need to know. No prior experience necessary. Some highlights... * Paid Training * Work in a comfortable office/lab setting with casual dress code * 100% Company-paid Medical and Dental insurance * 401K Retirement with Company Match * Paid Time Off This is a full-time role with a great benefits package Work Schedule: 9:00 am - 5:00 pm Work Restrictions: Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees. Essential Functions... * Adhere to Quality Management System (QMS) * Follow prescribed safety rules and regulations in performing all assigned duties * Follow written and oral instruction * Prepare reagents, solutions, and mobile phases required for testing * Perform timely peer review of laboratory notebooks * Sample management including retrieval, storage, and disposal * Work and think independently, yet share ideas and work towards team goals * Use a personal computer including word processing, spreadsheets, email and database applications * Express thoughts in a clear concise manner both orally and written * Work to establish the ability to effectively prioritize and plan multiple work activities with varying deadlines and complexities * Ability to wear, maintain, and properly use appropriate safety equipment, including, but not limited to eye protection, gloves, and lab coat Position Requirements... * High School diploma with 2+ years working experience OR... * Associate degree in chemistry or related science field OR... * Bachelor's degree in chemistry or related science field * A minimum of an associate degree in chemistry or related science field is preferred but not required * Communication Proficiency Work Environment... This job operates in a laboratory environment. Physical Demands... The role requires standing for prolonged periods of time; dexterity in fingers and hands to perform complex and precise manipulations; ability to walk and stoop; ability to lift and move up to 50 pounds; see in the normal visual range including the ability to distinguish colors and shades and hear in the normal audio range with or without correction. AAP/EEO Statement ARL Bio Pharma, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. ARL Bio Pharma, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law. Improper interference with the ability of ARL Bio Pharma, Inc. employees to perform their job duties may result in discipline up to and including discharge. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.

The Location Support Specialist is primarily responsible for supporting maintenance for Life.Church buildings, including the Central building, YouVersion building, LifeKids, and Edmond campus. This role will also support staff member office needs to support ministry goals. The Location Support Specialist will also assist in the setup of Life.Church events. This role will build and maintain relationships with outside vendors and Life.Church staff members to serve with excellence. This role utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church's mission and to reach people for Christ. At Life.Church, we exist to lead people to become fully devoted followers of Christ. It's been our mission since 1996 and has guided us every day. Leading people isn't just an expectation; it's a necessity. It's a cornerstone of our culture. That's why we're always seeking leaders-leaders like you-to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. What You'll Do Address ticket needs of the location and staff, including LifeKids and StaffKids. Exhibit excellence and improvements through visual inspections of the building and grounds. Provide facilities maintenance as needed. Assists in space management and organization within the campus. Engage in active collaboration and partnership with both Central and campus teams. Provide setup and teardown assistance for Life.Church events, as needed. Build strong, professional relationships with third-party service providers and vendors. Act as the on-site point of contact during vendor visits, providing support and oversight. Skills Needed to Succeed Excellent verbal, written, and interpersonal communication skills in order to maintain relationships and partnerships Effective at multi-tasking, time management, and follow up in order to meet committed timelines Clearly explain complicated and detailed processes Ability to self-motivate, take initiative, make independent decisions, and problem-solve Strong guest relations and hospitality skills High School Diploma or GED 1-3 years of related experience Benefits We Offer・ Paid parental leave, including maternity, paternity, and adoption leave.・ Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. ・ Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. ・ Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. ・ Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.・ Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.・ Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn't stop there-the more years on staff, the greater the investment! ・ $160 annually in development dollars for team members to invest in their professional growth. ・ Casual dress and work environment.・ And much more! Our Beliefs, Culture, and Commitment to DiversityAt Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

Key Responsibilities: Deliver expert client support for bank products and services Strong customer service orientation and problem-solving skills Enjoy customer interaction and demonstrate empathy while maintaining controls Comfortable assisting clients with technical issues, including troubleshooting computer settings and software installations Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications Work in a deadline-driven environment within specific service level agreements Cross-train on department tasks and suggest process improvements Keep abreast of industry trends, regulations, and operational compliance to support career growth Operate in a team environment with rotating responsibilities Requirements: Bachelor's degree preferred 1-3 years of banking experience Excellent verbal and written communication skills

Job Description The Recovery Support Specialist performs rehabilitation and support functions and assists in treatment. Activities may include crisis intervention under the clinical supervision of staff with professional degrees, client advocacy, prevention and education. The RSS provides substance abuse services, education, support and consultation to families. The RSS performs direction and coordinating support activities that promote good physical health; provides peer support services; serves as a client advocate; provides information and peer support for clients in emergency, outpatient or inpatient settings. The RSS performs a wide range of tasks to assist clients in regaining control of their lives and recovery processes. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Facilitates activities in nutrition, exercises managing physical health concerns Provides support regarding the effects that medication may have on physical health Assists clients in developing individual physical wellness plans and implementation assistance and support Teaches and mentors the value of every individual's recovery experience Models effective coping techniques and self-help strategies Assists service recipients in articulating personal goals for recovery Assists in setting up and sustaining self-help (mutual support) groups Supports clients in using a Wellness Recovery Action Plan (WRAP) Assists in creating a Safety Plan and Psychiatric Advanced Directive as needed Utilizes and teaches problem solving techniques with clients as well as how to identify and combat negative self-talk and fears Supports the vocational choices of clients and assist in overcoming job-related anxiety Assists in building social skills in the community that will enhance quality of life and support the development of natural support systems Attends treatment team and program development meetings to ensure the presence of the client voice and to promote the use of self-directed recovery tools Provides and advocates for effective recovery oriented services Maintains effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations Builds rapport and working partnerships with relevant local, state, and federal government agencies Promotes community education projects to help increase awareness of Post-Traumatic Stress Disorder (PTSD) & Acute Mental Health Crises Performs other duties as required QUALIFICATIONS High School Diploma or equivalent Current PRSS Certification or have demonstrated recovery from a mental health diagnosis, substance use disorder or both Be at least 18 years of age Be willing to self-disclose about their personal recovery journey Bilingual preferred Valid Oklahoma driver's license, clean driving record, transportation General skill in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships with clients, other staff, and the community Must complete all in-service and external training requirements Commitment to the mission of Red Rock BHS PHYSICAL REQUIREMENTS Must have the ability to stand or sit for long periods of time Must have the ability to lift, push, or pull a minimum of 25 pounds Ability to travel approximately 25% of the time Ability to use telephone, PC, fax machine, copy machine, and printer HOW WE TAKE CARE OF YOU! We pay a generous portion of your Health Insurance Low-cost Dental and Vision Insurance Retirement Plan with employer contributions equal to 5% of annual salary Student Loan Repayment Options No Cost Employee Assistance Plan 3 Weeks Paid Time-Off (increases annually between years 2-10) 9 Paid Holidays 1 Floating Holiday to use at your discretion. 4 Rest and Relaxation Days 3 days of Education Leave 4 hours of Volunteer Leave Eligible for Pay Increases and Bonuses Annually Employer Paid Long-Term Disability and Life Insurance Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.